Plusnet Outage Report in Bridgwater, Somerset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bridgwater, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bridgwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bridgwater, England
Latest outage, problems and issue reports in Bridgwater and nearby locations:
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John Hardy
(@IamJohnHardy) reported
from
Huish Episcopi, England
@Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.
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John Beardon
(@JohnBeardon) reported
from
Oake, England
@Plusnet 7 days ago, we enabled call diversion. Not active, not working. Service unavailable. Support requested @OpenreachHelp apply settings again last Thursday 'you'll get an email'. Guess what. No email and this service is not jolly well available 4 days later.
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Steve Porter 💙
(@stevenjonporter) reported
from
Street, England
@Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor
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John Beardon
(@JohnBeardon) reported
from
Oake, England
@Plusnet 2 days ago, I tweeted @plusnethelp. No response. Your support chat is permanently unavailable and I am not prepared to waste another half hour of my life in a call queue (unless of course I can bill you my std hourly rate). Please provide an efficient contact method.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
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ggrayson
(@ggrayson19) reported
@Plusnet @plusnethelp Thanks to Matthew S for sorting out our faulty broadband. Was worried given the other comments here but I've *always* had good customer service from Plusnet tech support.
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Ness Manship
(@NessManship) reported
@plusnethelp @plusnet no phone no internet for 24hrs. Chat doesn't work, an hour waiting on the phone doesn't work & you're not answering DMs. I tested the line (like the way you get customers to do the work for you) & there is a fault on the line. What am I paying you for?
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pabreen8924
(@pabreen8924) reported
@Plusnet @plusnethelp still no response from help line. Might try cancelling to see if I can at least get a reaction
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ralphaverbuch
(@ralphaverbuch) reported
@plusnethelp After being on hold for 37 minutes on my mobile, talk to tech support who send me to a closed 'provisioning' service which auto ends the call. Problem still unresolved. Terrible, terrible #customerservice. I expect better. Meanwhile elderly parents cut off. @Plusnet
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Chris Walker
(@BeTheBest_Chris) reported
@plusnethelp @Plusnet You’ve had 42 days since our first complaint. Can you please fix our internet before the 25th so we can see family on video on Christmas Day. Please call me on 07421 319937 and let me know when you’re going to fix this.
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peter wright
(@peterdermaurer) reported
@Plusnet don’t forget about customer service nice people if you actually get to talk to them
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Leanne
(@leanne_sheridan) reported
@Plusnet big shout out to a guy called Lee who is working on your calls today. Sorted out a canny over payment and gave me a quick refund, upped my broad band speed and locked in a new 18 month contract. Thanks! Top notch customer service. 👍🏻
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paul mclaughlin
(@paulmcl59537085) reported
@Plusnet after signing up to PlusNet 1 month in my contract why cant i get the service you promised me and my 2 disabled brothers you don't do us proud at all.
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Andy Cloquet
(@andycloquet) reported
@VodafoneUK @Ofcom 2/2 whatever speed comes into home is wasted by a copper wire connection between the fibre optic box & router = immediate loss of most signal. Tonight, Zoom calls have been interrupted, broken etc. much worse than dreadful Plusnet service & yours more expensive. @TheGadgetShow