Plusnet

Plusnet Outage Report in Bridgwater, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bridgwater, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bridgwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bridgwater, Somerset, England 01/23/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bridgwater, England

Latest outage, problems and issue reports in Bridgwater and nearby locations:

  • IamJohnHardy John Hardy (@IamJohnHardy) reported from Huish Episcopi, England

    @Clairealou2 How to fix your internet problem 101. Plusnet. Although to be fair it could happen to any provider, I mean I’ve had zero dropouts in two years.

  • stevenjonporter Steve Porter 💙 (@stevenjonporter) reported from Street, England

    @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

  • JohnBeardon John Beardon (@JohnBeardon) reported from Oake, England

    @Plusnet 2 days ago, I tweeted @plusnethelp. No response. Your support chat is permanently unavailable and I am not prepared to waste another half hour of my life in a call queue (unless of course I can bill you my std hourly rate). Please provide an efficient contact method.

  • JohnBeardon John Beardon (@JohnBeardon) reported from Oake, England

    @Plusnet 7 days ago, we enabled call diversion. Not active, not working. Service unavailable. Support requested @OpenreachHelp apply settings again last Thursday 'you'll get an email'. Guess what. No email and this service is not jolly well available 4 days later.

  • MrAndrewHopkins Andrew Hopkins (@MrAndrewHopkins) reported from Taunton, England

    @Plusnet @plusnethelp Are there any connection issues in TA1 at the moment? I have lost all access to my broadband 🙁

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • masheik sheikrazak (@masheik) reported

    @Plusnet I want to cancel one of my contracts with plusnet. I received STAC code which I will not use. I am not planning to take contract with new provider. I called to discuss this but got response as the line closed. Could you please close the contract account no 98888497.

  • Andrewcheesman2 Andrew Cheesman (@Andrewcheesman2) reported

    @Phelimmac @john_allcock @SKJBell Hi All we just changed over 2 Plusnet fibre internet through Cityfibre net work all ok to here, BUT we’ve just had an engineer out as not working it’s his third call in our road in a month, the issue is the fibre stops outside our property 1/2

  • mariamg_l m (@mariamg_l) reported

    @Plusnet We havent had wifi since tuesday and your call centre said the issue would be sorted by today and theres still no internet connection

  • Trundles_bot 🆃🆁🆄🅽🅳🅻🅴🆂 (@Trundles_bot) reported

    @Plusnet Second menu questions about: 1⃣ Fault 2⃣ Bills 3⃣ Existing orders 4⃣ Moving home or leaving @Plusnet Note that there's no option for "anything else, or to just speak to an operator". I chose 1⃣ because I had a faulty router. It told me to hang up and it would test my line.

  • Catherine_sfw Cathy (@Catherine_sfw) reported

    @eibrehs_ We used to have EE wifi but ma dad swapped to BT which is so ******* bad, not as bad as now or plusnet, but is still horrible Also, my data sucks, only ever get 2 bars

  • midcenturyfinds midcenturyfinds (@midcenturyfinds) reported

    @Plusnet Still no resolution of this issue, over a week now with no wi-fi. Please advise.

  • Mr_Meerkat Mr_Meerkat (@Mr_Meerkat) reported

    @Plusnet hello. Your website appears to be broken. I've been trying to sign up for a mobile contract a number of times this afternoon but keep getting an error message.

  • labourmatters Labour Matters (@labourmatters) reported

    @CllrJWarmisham @virginmedia We had terrible repeated outages with virgin in a shared house I used to live in. It went on for years and all manner of excuses used. When I moved I swerved them and went with BT and later switched to Plusnet. Both gave no problems. If you can switch, save the grief and do it!

  • beautifulself6 Wendy Campbell (@beautifulself6) reported

    @Plusnet our broadband connection is awful, can you help please?

  • BenjaminEHowe Ben (@BenjaminEHowe) reported

    @Plusnet Do you offer VoLTE (i.e. access to EE's 800MHz signal) yet?