Plusnet

Plusnet Outage Report in Braintree, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Braintree come from postal codes CM7.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Braintree, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Braintree, Essex, England 05/15/2025 05:20

May 15: Problems at Plusnet

Plusnet is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Braintree, Essex, England

The most recent Plusnet outage reports came from the following cities: Braintree and Sudbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBraintree Internet
United KingdomSudbury Internet
United KingdomGreat Baddow Internet
United KingdomWitham Phone
United KingdomSudbury E-mail
United KingdomChelmsford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • theexterminato9 The Exterminator Pest Control (@theexterminato9) reported from Chelmsford, England

    @Plusnet why is the Internet speed shocking, been bad for a few days. And no nothing has changed inside the property

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsJacko Lisa Jackson (@MrsJacko) reported

    @Plusnet Any chance of an update on the nationwide outage…??!

  • xrachelizabethh 🦋 (@xrachelizabethh) reported

    @Plusnet @pfrr Interesting that only one tweet is replied to out of the hundreds you've been receiving. Your whole service is down. Some kind of acknowledgement would be great

  • thesteviemorris Stevie Morris (@thesteviemorris) reported

    Plusnet seems down has been for 30 mins location Lincolnshire #plusnet #plusnetdown

  • DaiKeyWho Hugh Jones (@DaiKeyWho) reported

    Is your service down in South Wales Newport / Chepstow area. We haven't been able to connect for over an hour? @Plusnet

  • DaddyGardener80 Russell Trent (@DaddyGardener80) reported

    @Plusnet can we have an update posted somewhere acknowledging there is an issue and appox how long it will take to fix please.

  • U4ER4all Geoff (@U4ER4all) reported

    @Plusnet Your internet is down all over the country today. Why don't you just say so?

  • KeziaRose Kezia Newson 🌞 (@KeziaRose) reported

    @nightynietzsche @Plusnet Seems to be a nationwide outage (!)

  • RazoRmedia Bruce (@RazoRmedia) reported

    @Plusnet on hold for over 40 mins now and have text for someone to check line but no response. Perhaps update your customers somehow on what’s happening? #poor

  • KittyRM Dr Kat (@KittyRM) reported

    @Plusnet my internet’s died - router is working & tried turning it off and on again but no luck. Seems to be an issue a lot of people are having this morning! Any idea when it’ll be working again?

  • NommieNom 🌻 🇳‌🇦‌🇴‌🇲‌🇮‌ 🇸‌🇹‌🇴‌🇱‌🇴‌🇼‌ (@NommieNom) reported

    @Plusnet is PlusNet broadband down in south Devon? Router restarted, looks ok, router login says broadband fine but nothing is connecting. Bed. On hold half an hour already and it’s my birthday today and need my internet to work! Please help x