Plusnet

Plusnet Outage Report in Braintree, Essex, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Braintree, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Braintree, Essex, England 01/02/2026 22:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • archie42 Chandulal Z Shah (@archie42) reported

    @Plusnet Webmail still not working. Support last night asked me to contact them if webmail did not work for me after 8am today. Well, it is NOT working for me. After waiting for 10 mins, I keep getting errors.

  • AdrianRP62 AdrianRP (@AdrianRP62) reported

    @Plusnet Hi there, this is not the issue I am having. I can receive emails but I am unable to send. I get an error message of “undeliverable…error 550.” This has been going on for 3 days now. Grateful if you could investigate. Thanks

  • KarlNewbold2 Karl Newbold (@KarlNewbold2) reported

    @Plusnet Hello. I am having problems signing into my community account. I have sent 4 reset my password requests but i have not had any replies what so ever. Thank you Karl (plusnet customer)

  • KarlNewbold2 Karl Newbold (@KarlNewbold2) reported

    Hello. I am having problems signing into my community account. I have sent 4 reset my password requests but i have not had any replies what so ever. Thank you Karl (plusnet customer)

  • InsideandOutVal Inside and Out (@InsideandOutVal) reported

    @GrahamDewhurst @Plusnet I've also been having the same issues with an old totalise email since yesterday, so looks like the problems definatley at their end

  • Philgeorge555 Phil George Author (@Philgeorge555) reported

    @Plusnet I am now getting an 'encryption' error message when trying to send email. Is this part of your problem and if so when will it be fixed?

  • hundredabovedh Paul Jennings (@hundredabovedh) reported

    @TonyOcton @Plusnet Why not do as most people do and get a back up account with another provider, especially as you're a business user - that way you'll at least have a back up system. I can understand your frustration, but you have an alternative solution.

  • mungerville craig branson (@mungerville) reported

    @Plusnet can’t send email now! What is going? It’s well over 24hrs, cut and paste responses are not good enough. My livelihood depends on email. You went down the pan rapidly when you were swallowed up by BT. #plusnet #plusnetdown #notgoodenough

  • MelanieHenwood Melanie Henwood (@MelanieHenwood) reported

    @Plusnet yesterday no email today everything has gone down. No phone no broadband. 😱🤔😩

  • RichardnotatKF Richard Humphries 💚 (@RichardnotatKF) reported

    @AndrewTait1973 @Plusnet @plusnet continuing problems this morning with dropped server connections, repeating my plea for you to use SM to explain to your customers what is happening. No response to DMs. Not your finest hour.