Plusnet

Plusnet Outage Report in Braintree, Essex, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Braintree, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Braintree, Essex, England 08/05/2025 23:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Braintree, Essex, England

The most recent Plusnet outage reports came from the following cities: Sudbury and Witham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSudbury Internet
United KingdomWitham Internet
United KingdomBraintree Internet
United KingdomSudbury Internet
United KingdomGreat Baddow Internet
United KingdomWitham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

  • _RyanLegg Ryan (@_RyanLegg) reported from Halstead, England

    @plusnethelp - Hi Plusnet, I’ve been advised by another provider, I am interested in moving to, that my line shows I am already a customer of theirs but I’m a customer of yours. They believe that you guys need to review why it’s showing I’m with multiple providers, can you help.

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • filosofical_140 Ben Samuel (@filosofical_140) reported

    @Plusnet I still have no signal. People can't call me and it's affecting my business. I am forced to be your customer because when I try and get a PAC number, it says I have to pay an exit penalty I never agreed to. I believe I should not have to be held to that in these circumstances.

  • A1oatesy Shane Oates (@A1oatesy) reported

    @Plusnet So yet again nobody around whilst the internet crashes after 8pm once again, worst provider i've ever had! 3 months in and already want to leave

  • joshthecroucher Joshua Croucher/awsomeskeletron (@joshthecroucher) reported

    @AFUSIONGOAT It's unplayable, it might also be due to Plusnet being bad.

  • Verocs_ ⚰️ 🦇 Verocs 💀 🎃 (@Verocs_) reported

    @Plusnet has one of the worst, most annoying **** hold music ever. I want to stab myself in the ears to make it stop.

  • AMcCaddon Andrew McCaddon (@AMcCaddon) reported

    @Plusnet Your webmail server is absolutely appalling!! Please fix it ASAP please!!

  • IshaqSiddiqi Ishaq Siddiqi (@IshaqSiddiqi) reported

    Hi, joined @Plusnet recently and after a few days of top level connectivity, it's now constant drop offs in service with frequent flashing orange lights on the router. What's the deal?

  • roxanneewence93 Roxanne Ewence (@roxanneewence93) reported

    @Plusnet can’t tell you how impressed I am with the customer service/support I received today - the chap I spoke with deserves a pay rise, he was a brilliant advertisement for your company! #VeryImpressed

  • brownsandra1962 Sandyb (@brownsandra1962) reported

    @Plusnet I had an engineer out a few weeks ago and he found no problems with the wiring or socket, the socket was newly installed just last year. He said it was the router. After speaking with someone at plusnet they managed to get me back connected via correcting my username.

  • ElliotP1998 Ell (@ElliotP1998) reported

    @Plusnet Hi. I’ve had lots of issues with speed and disconnecting broadband over the last two weeks. Is there any tests I can run to work out what’s going wrong?

  • SapSacPrime Chris (@SapSacPrime) reported

    @Plusnet my broadband isn't working this morning and going on your forum it seems I'm not alone, why does your service status not reflect this?