Plusnet Outage Report in Billingham, Stockton-on-Tees, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Billingham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Billingham, Stockton-on-Tees, England
The most recent Plusnet outage reports came from the following cities: Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
Internet | |
| Peterlee |
Internet | |
| Middlesbrough |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Newton Aycliffe |
Internet |
Community Discussion
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Plusnet Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
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Sean Hadland
(@SeanHadland) reported
from
Darlington, England
@plusnethelp Plusnet, I stopped contacting you a while back because of my frustration with your service. I was promised call backs which never happened and other responses. The reality is that I’m still without a service that you promised me at the start of the contract
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
And EE HAS closed my account which means got no data! Joke! Every time ring @Plusnet get told different reasons for delay absolute joke! Can’t even access an online account as not working yet
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Hannah Jeffrey 🇪🇺
(@HannahRose1401) reported
from
Sunderland Bridge, England
Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.
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Chris
(@ToxicSmoggie) reported
from
Stockton-on-Tees, England
@Plusnet @plusnethelp And at 9pm on a Friday night your customer service is shocking been on hold for 20 minutes yet to speak to someone
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Lord Gavin Lancaster
(@gavinhlancaster) reported
from
Hartlepool, England
Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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jackie
(@tigerinaboo) reported
@Plusnet Very disappointed that I have no broadband as my router hasn't arrived and I've been told I'll have to wait till Thursday to get a new one sent. How do I work from home in the meantime? Poor start Plusnet
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Andrew Gorton
(@andrew__gorton) reported
@plusnethelp @plusnet I can’t get through on the phone to cancel my broadband and the only other option is notify by post? That’s not very award winning customer service
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maybe: Mark Owen*
(@wildwildwild) reported
@plusnet @plusnethelp hey there, trying to get in touch about my new account sign up. tried calling, sliding into your DMs, but nothing back. please help.
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Jangle
(@DAISYGLL) reported
@Plusnet just joined - phoned for help to be told try again tomorrow - do you really think that is acceptable ?
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Gareth Parks
(@sciencegeeklord) reported
@Plusnet @plusnethelp pretty poor. Phone and internet cut off through your mistake, 2.5hrs of calls with no resolution. Message today to say 24hrs+5 working days before i have internet again. No mention of paying for no service. Will be cancelling my account renewal
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Rolo Tamasi
(@Rolo_Tamasi) reported
@RuttagerR1 @Plusnet I had a Plusnet account years ago. Service was bad and the whole thing went into freefall with the Managing Director in person rowing with his customers on their own online public forum. I've been watching this reincarnation slowly fail.
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HannahW_JLS♥
(@HannahW_JLS) reported
@SkyHelpTeam hi can you help. I have moved to you from plusnet but plusnet say the phone line is still with them although I signed up for a broadband and phone deal with you.
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tom hegarty
(@tomhegarty9) reported
@BethDye37307111 @Plusnet @plusnethelp I’m in exactly the same position. Awful awful service
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Annette Corbett
(@roughinform) reported
Watching on my laptop because my WiFi is misbehaving and streaming to my @Chromecast has been playing up all weekend. Already being driven nuts by ads. Damn you @Plusnet! #broadbandbyedwood #thefilmcrowd
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Jonathan Stirling
(@JonnyStirling) reported
@plusnethelp 3 months after switching to @Plusnet and still no broadband, no customer service and no response to social. Cancel account please and refund money taken