Plusnet

Plusnet Outage Report in Barry, Vale of Glamorgan, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barry, Vale of Glamorgan, Wales 03/27/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Barry, Vale of Glamorgan, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Total Blackout
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • doizzy Lizzy Kemp (@doizzy) reported from Penarth, Wales

    @Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Kazzaroony2 Kazzaroony (@Kazzaroony2) reported

    @Plusnet your customer service number is not recognised when you click through from the website. However if I type it in to my phone and dial that way it works.

  • cattykin Oscar's fan (@cattykin) reported

    @Plusnet hi, my sim arrived today and I can't make calls. I want to keep my old number and cannot do it. Please help!

  • aledrob Aled Roberts (@aledrob) reported

    @SkyUK currently looking for a replacement ISP to @Plusnet due to poor customer service. Does Sky Broadband allow upgrades to FTTC to FTTP broadband mid contract if it becomes available to my household?

  • michele_paule Michele Paule (@michele_paule) reported

    @virginmedia Internet out for 24 hours in Oxford and no indication of when service will be restored. 'We're working hard' the bot says. So should I be but I can't. Very much wishing I hadn't switched ftom @Plusnet. Be warned!

  • Etoohx Eto (@Etoohx) reported

    Ended stream early having some Internet issue for some ******* reason ****** plusnet

  • dfw1wise dfw1wise@hotmail.com (@dfw1wise) reported

    @Plusnet I have sent three emails to customer support and no reply my contract is up today and i asked about renewal in December no reply have been charged out of contract fee which is £16 more / month so have cancelled direct debit

  • TheSamColeridge Sam Coleridge (@TheSamColeridge) reported

    @DailyMirror That's just a truly awful advert for Plusnet, courtesy of Retch Media.

  • MartinH48938748 💦 Plumber’s Mate 💦 #JohnsonOut (@MartinH48938748) reported

    @_SteveRoJo @EE I just signed up with PlusNet, who use the EE network. 30 day contract 30gb for £10/month. PlusNet have committed to no eu roaming charges.

  • simonhall446 Topcat🦁 (@simonhall446) reported

    @Plusnet how do I know when I can cancel my broadband?

  • metalheed Alan Isaacson (@metalheed) reported

    @Plusnet why would I have "additional call charges 07/12/21 to 06/01/22 £0.50 on my bill? I've never had a phone plugged into land-line.