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Plusnet

Plusnet outages and service status in Barry, Wales

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Barry, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • bairdyblues
    Bairdy ๐Ÿ’™ (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • TheEnbyperor
    โง–๐Ÿ”ถ๐Ÿณ๏ธโ€๐ŸŒˆโœจimpl Cat for Q (it/its)โœจ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ”ถโง– (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • leighcanham
    Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • RebeccaRambler
    Rebecca Brough ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@RebeccaRambler) reported from Pencoed, Wales

    A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?

  • Mento56
    Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales

    @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

  • TheEnbyperor
    โง–๐Ÿ”ถ๐Ÿณ๏ธโ€๐ŸŒˆโœจimpl Cat for Q (it/its)โœจ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ”ถโง– (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • bairdyblues
    Bairdy ๐Ÿ’™ (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me ยฃ28 for 18mth contract. I pay ยฃ27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

  • MjphotoInfo
    Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

  • ABFlynn13
    Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • lofty_18
    darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • true_gent78
    Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • stujw
    Stuart Willis (@stujw) reported from Church Village, Wales

    Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

  • 50shadesofcoch
    derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • SianPW14
    Sian Parry Weeks ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‡บ๐Ÿ‡ฆ (@SianPW14) reported from Penarth, Wales

    Anyone else having issues with their Plusnet connection this morning? Router has blue light on but no WiFi connection

  • Smith_SM30
    Sheila Smith ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‡ช๐Ÿ‡บ #AlwaysEuropean (@Smith_SM30) reported from Cardiff, Wales

    @phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.

  • true_gent78
    Dale Tucker (@true_gent78) reported from Cardiff, Wales

    @Plusnet is there an issue with mobile? Iโ€™m unable to make any outgoing calls

  • doizzy
    Lizzy Kemp (@doizzy) reported from Penarth, Wales

    @Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month havenโ€™t heard about when you are going to switch my internet ?

  • 50shadesofcoch
    derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gromitfoxzero
    GromitFoxZero (@gromitfoxzero) reported

    @whisperwoIf @virginmedia I mean they didnโ€™t let customers cancel and yet they got fined yesterday by our regulator here in the UK for ยฃ28m. I canโ€™t relate because I use Plusnet which practically never goes out or ***** up a lot

  • WinthropStreet
    Winthrop Street (@WinthropStreet) reported

    I know this won't be news to anyone... but @Plusnet are ******* ****. Stay a million miles away, whatever you do. The most useless customer "service" it's possible to imagine.

  • ThatNeilMartin
    Prof Neil Martin (@ThatNeilMartin) reported

    Hey @Plusnet , you bandits. You fail to inform me clearly that I'm out of contract, then whack my bill up by 100% while then offering me one that is 100% less. Why not offer the latter in the first place? Vile shower @Ofcom @WhichUK Oh, and your emails are dead donotreply ones.

  • jasonFr54781642
    Jason F (@jasonFr54781642) reported

    Trying to cancel my account with #plusnet Internet I was told 20 min wait and got cut off at 14 mins, nightmare #plusnetuk any ideas

  • lainey5565
    ๐Ÿ™ˆ๐Ÿ™‰๐Ÿ™Š (@lainey5565) reported

    @MadDogBrit Go with Plusnet.... Customer service when needed is MUCH better.

  • bigbadllama
    BigBadLlama (@bigbadllama) reported

    @Plusnet can you help? I got an email saying I'm leaving for another provider which isn't true, I haven't even been shopping around. I can't call customer service because I'm working overseas atm

  • Nicky_Robson
    Nicky Robson (@Nicky_Robson) reported

    @Plusnet how long to respond to a issue regarding an account of someone who has died? Promised a response 3 days ago & still waiting

  • NtantuNow
    NTANTU (@NtantuNow) reported

    @MrLewisVuitton @virginmedia @Plusnet I took the bait lol never again

  • Jason87r
    Jay (@Jason87r) reported

    Dear idiots @Plusnet and also @EE as u both have done it this month, if my payment date is set to 6th of month trying to take payment on the 3rd and then restricting services for your **** up won't magically make my money come in 3 days early, both account show 6th so do it!

  • UncommonNeutral
    Tรณ's Right Foot (@UncommonNeutral) reported

    @longlaneroyal @virginmedia I don't understand why anyone uses Virgin Media. I've literally never met a happy customer of theirs. Plusnet forever and always.