Plusnet

Plusnet Outage Report in Barry, Vale of Glamorgan, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barry, Vale of Glamorgan, Wales 03/20/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Barry, Vale of Glamorgan, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Total Blackout
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • doizzy Lizzy Kemp (@doizzy) reported from Penarth, Wales

    @Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • floatingleafsol Adrian Loughman (@floatingleafsol) reported

    @Plusnet over 20 minutes on hold to customer services and then I got cut off by them. First class customer support??? Yeah right!!

  • DaveBake07 Dave Bake 💙💛💙💛🤜🏻 (@DaveBake07) reported

    @Plusnet do you have a live chat function please? I am unable to call on the phone due to anxiety. I ordered Broadband a month ago and still have not received my router. Please help. Thanks

  • luappy13 luappy13 (@luappy13) reported

    @Plusnet A shame the routers you supply have such poor performance. I replaced the stock router w/ expensive ASUS DSL-AX82U which sorted out the connection. Your customer service would not accept you stock router is garbage.

  • nerdychocobo Schrödinger's Boy (@nerdychocobo) reported

    @JimSterling @virginmedia I've been waiting for almost 2 months for @Plusnet to activate my internet after they falsely flagged our apartment as a new account instead of an existing one and automatically shut it down

  • Danica17381685 Danica (@Danica17381685) reported

    @Plusnet please help, just signed up for broadband and get a text saying call us there's been a problem...tried three times and noone answers after nearly an hour wait each time??

  • _InThisTogether InThisTogether (@_InThisTogether) reported

    @cassandrasbox @VanessaBeeley I realise it's only a temporary solution but I'm with Plusnet and can access all of those sites without a vpn.

  • Adrianepdavey Adrian Davey (@Adrianepdavey) reported

    @BTGroup @Plusnet I would like to control my broadband speed to help my children focus on their homework, rather than gaming or streaming I’m looking @DrayTekUK routers, as they allow you to control these settings Is this something you can bring in, or should I buy their router

  • kierawatchestv kiera 💫 (@kierawatchestv) reported

    @Plusnet Hey-- my intermittent service (messaged about last week) has returned 🙃 Our landline got a phone call and the WiFi dropped out, because your service seems to think it's 1997 I guess? Can you look into this?

  • BrianSJ3 BrianSJ (@BrianSJ3) reported

    @Plusnet suspect email problems - worth a check.

  • kierawatchestv kiera 💫 (@kierawatchestv) reported

    @Plusnet Would appreciate you looking into this ASAP, service is dropping in and out constantly, making it impossible for me to work (and using up my data while I'm having to hotspot 🙃)