Plusnet

Plusnet Outage Report in Barry, Vale of Glamorgan, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barry, Vale of Glamorgan, Wales 01/02/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Barry, Vale of Glamorgan, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Total Blackout
United KingdomCardiff Wi-fi
United KingdomCardiff Wi-fi
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • janebryant59 Jane Bryant (@janebryant59) reported

    @Plusnet I have a problem with my landline and my mobile is currently unable to receive calls due to a battery fault. I was advised to contact you by the man trying to help me.

  • merriemede Judith Hutchings (@merriemede) reported

    @plusnet excellent service. No wonder they are No 1 in customer service! Quickly and pleasantly dealt with a very upsetting problem! Well done! #broadbandusers #landline users.

  • rejones92 Richard Jones (@rejones92) reported

    @Plusnet Thanks for the reply. I’ll press ahead with my request for a PAC code and move to a network which offers WiFi calling.

  • andreacommande3 andrea commander (@andreacommande3) reported

    @Plusnet we have tried for two days to get through to you. Can you please contact us - my mum is having terrible trouble with her broadband :(

  • iNemesis__ Dan // Nemesis (@iNemesis__) reported

    @Simon_V_RadioDJ @Plusnet I'mma go with a company I can get 900 down 600 up for £40

  • bodgeratheart phil shard (@bodgeratheart) reported

    @merriemede @Plusnet Let me know your secret!! I've been trying to get through on the phone and got bored of the bad on hold music after 32 minutes, 44 minutes and 20 minutes

  • harryessex Harry King (@harryessex) reported

    @Plusnet past 36hr non stop@issues with broadband , cant talk to person just getting stupid text messages .Sort the mess please!

  • rejones92 Richard Jones (@rejones92) reported

    @Plusnet your adviser told me you’ll be introducing WiFi calling on your SIM only service - when will this be?

  • 2468MWay Stop Hogging That Lane (@2468MWay) reported

    @Plusnet there's an outstanding account on my credit file for £50 but I've never had Plusnet I've always had @VodafoneUK 17yrs and more recently @O2 as Vodafone got to Greedy can you advise ??

  • fmkhan213 F. (@fmkhan213) reported

    The most pathetic network provider award should go to @Plusnet! I have not been able to use any kind of social media on my phone on 4g for the past 17 days! This is beyond ridiculous. The only excuse they can come up with is mast issues with @EE towers. For half a month???