Plusnet

Plusnet Outage Report in Barry, Vale of Glamorgan, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barry, Vale of Glamorgan, Wales 12/18/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Barry, Vale of Glamorgan, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Total Blackout
United KingdomCardiff Wi-fi
United KingdomCardiff Wi-fi
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • doizzy Lizzy Kemp (@doizzy) reported from Penarth, Wales

    @Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • simonsaunders31 S S S (@simonsaunders31) reported

    @Plusnet I've sent over a DM and contacted the bot. I feel,after looking at community section, I'm not alone. Hopefully you find a quick resolution,as I can't do squat lol

  • aledrob Aled Roberts (@aledrob) reported

    @LGEL @Plusnet Same here. The bot text doesnt really tell us what the issue is, time to resolve and fix times shared have been and gone and just extend if you redo the text fault … can we get a real update to the fault and when it will be resolved hy in the CH4 region.

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet broadband service has been down for over 24hours now. What compensation do we get for the fix not being resolved? No real updates or ticket number other than bot texts

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet broadband service has been down for over 24hours now. What compensation do we get for the fix not being resolved? No real updates or ticket number other than bot texts

  • simonsaunders31 S S S (@simonsaunders31) reported

    @Plusnet I've sent over a DM and contacted the bot. I feel,after looking at community section, I'm not alone. Hopefully you find a quick resolution,as I can't do squat lol

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet broadband service has been down for over 24hours now. What compensation do we get for the fix not being resolved? No real updates or ticket number other than bot texts

  • aledrob Aled Roberts (@aledrob) reported

    @LGEL @Plusnet Same here. The bot text doesnt really tell us what the issue is, time to resolve and fix times shared have been and gone and just extend if you redo the text fault … can we get a real update to the fault and when it will be resolved hy in the CH4 region.

  • simonsaunders31 S S S (@simonsaunders31) reported

    @Plusnet I've sent over a DM and contacted the bot. I feel,after looking at community section, I'm not alone. Hopefully you find a quick resolution,as I can't do squat lol

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet broadband service has been down for over 24hours now. What compensation do we get for the fix not being resolved? No real updates or ticket number other than bot texts

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet broadband service has been down for over 24hours now. What compensation do we get for the fix not being resolved? No real updates or ticket number other than bot texts