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Plusnet Outage Report in Barry, Vale of Glamorgan, Wales

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Barry, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff.

CityProblem TypeReport Time
Cardiff Total Blackout 21 hours ago
Cardiff Internet 6 days ago
Cardiff Internet 8 days ago
Cardiff Internet 19 days ago
Cardiff Total Blackout 1 month ago
Cardiff Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • bairdyblues
    Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

  • TheEnbyperor
    ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • true_gent78
    Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • bairdyblues
    Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • RebeccaRambler
    Rebecca Brough 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RebeccaRambler) reported from Pencoed, Wales

    A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?

  • ABFlynn13
    Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • leighcanham
    Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • 50shadesofcoch
    derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • stujw
    Stuart Willis (@stujw) reported from Church Village, Wales

    Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

  • doizzy
    Lizzy Kemp (@doizzy) reported from Penarth, Wales

    @Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?

  • TheEnbyperor
    ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • true_gent78
    Dale Tucker (@true_gent78) reported from Cardiff, Wales

    @Plusnet is there an issue with mobile? I’m unable to make any outgoing calls

  • 50shadesofcoch
    derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • lofty_18
    darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • MjphotoInfo
    Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheTVGrump
    The TV Grump (@TheTVGrump) reported

    @CwrwMe Plusnet here. Can’t fault them - never had to contact the customer services. £23.50 a month for 40 meg speed + line rental.

  • Ayub_1088
    🍳 (@Ayub_1088) reported

    @cave_ian @BegbieTheCat @jeremycorbyn do i give a damn abt virgin,sky, plusnet,hyperoptic,talktalk,zen,vodaphone, BT,glide,post office,ask4,kcom and about a 100 others?

  • plusnethelp
    Plusnet Help (@plusnethelp) reported

    @VAVelocity Hi Naomi, I'm sorry that you've had an unexpected charge for a call to another Plusnet customer and for the delay in getting back to you on here. Please send us your account username over on a direct message. Please also include the number that you called. Regards, Emily

  • Ms_Kim_Cohen
    kim cohen (@Ms_Kim_Cohen) reported

    Thank you @Plusnet @plusnethelp TEN days to fix my internet with 3 kids homeschooling and NO mobile data service in the house so we are 100% reliant on internet. TEN days is not acceptable. That’s another mother drinking gin at 9am 😡 #internet #CustomerService

  • realandrewteng
    andrew teng (@realandrewteng) reported

    @PortierMorgane Internet has cut out 3-4 times since this tweet. @Plusnet @plusnethelp help

  • ParentDayus
    BDayus (@ParentDayus) reported

    @InspectorMuso @Plusnet Don't go to VirginMedia fibre' or whatever the so called super duper speed is.... 4 of us at home, me working, 2 secondary age and eldest in college. Been a nightmare day of on-off-on-off / poor connectivity. Time to change.....

  • 3zi090
    J Peter (@3zi090) reported

    @plusnethelp @Plusnet How many times do we have to phone to be paid £107 which you incorrectly took from us and then agreed to pay back. So tired of this appalling customer service. This is even with an ongoing complaint, you should be ashamed of this incompetence.

  • thefaceofsony
    Paul (@thefaceofsony) reported

    @plusnethelp Still waiting @Plusnet @plusnethelp and now you're not responding to questions on your customer support wizard but still seem to be charging me the monthly fee.

  • InspectorMuso
    🎶Ms J 🎶 (@InspectorMuso) reported

    I know this is really a first world problem, but I have 4 at secondary school and my wife works at home. My internet just isn't coping. What do I do?? Am with @Plusnet

  • OLIFAByt
    Oliver Hiscox (@OLIFAByt) reported

    @Plusnet @Plusnet Worst internet providers in this world (AVOID PLUSNET) constantly cutting in and out! I bought a £250 router to upgrade form they’re shite router but it made no difference! but the router only increased the signal and has much much MUCH more features