Plusnet Outage Report in Barry, Vale of Glamorgan, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Barry, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Barry, Vale of Glamorgan, Wales
The most recent Plusnet outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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Aine Flynn
(@ABFlynn13) reported
from
Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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Peter James Morgan
(@MjphotoInfo) reported
from
Penarth, Wales
@Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Southside Trekkie 🏳️🌈🏴🦄🖖🏻💖💜💙
(@SouthsideTrekk1) reported
from
Glasgow, Scotland
@JennyBratty @Plusnet Yeah, that’s not on. I’ve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.
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BrattyJennyDragon
(@JennyBratty) reported
@HippyRockChick6 @Plusnet Thank you but no. I would still owe it, which just at the moment is the issue. A bill of £187 just dropped on me, and asked about repaying over time and told no, if not immediately paid, debt collectors would be used. Nice disabled help @Plusnet
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Fionacelik
(@Fionacelik2) reported
Can someone check to see what the issue is in G15, no broadband? @plusnet
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BrattyJennyDragon
(@JennyBratty) reported
Because @Plusnet have decided I need to pay a termination fee of £187.58, which I can't afford, which is why I am going to a cheaper service in the first place When I said I would need to pay that in instalments, I was told that is not paid, they would hand it to debt collection
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goglen
(@goglentw) reported
@eLJaybud @tescomobile @EE Thanks. But I’ve got a very bad experience with plusnet. I’ll normally go to anyone, but I won’t go back to them ever again. Thanks, though
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Yvonne Barrie
(@wordsfan) reported
@Plusnet your processes need to be much better and much more organised I would v much like to speak to a manager regarding this - house move palava in my case - but affects all cust svc issues
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Helen Spiegl
(@HSpiegl) reported
@Plusnet my mobile phone signal is down so how do I call customer service to report? Do you have WhatsApp?
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apollo
(@kerimooree) reported
@Plusnet is there an issue with your broadband cause mine is completely down, resetting it isn’t working but it’s not down on the down detector online…
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BrattyJennyDragon
(@JennyBratty) reported
@Plusnet I have an Issue with leaving your broadband, well £186+ issues, and this is the only contact details that are not a phone number. Please respond.
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JayTayKay
(@JayTayKay1214) reported
@plusnethelp I was told by a plusnet customer service agent as soon as I change over to Virgin my plusnet contract would end.. but I'm still being billed?? How do get a refund (without calling and getting transferred from piller to post)