Plusnet

Plusnet Outage Report in Barry, Vale of Glamorgan, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barry, Vale of Glamorgan, Wales 12/14/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Barry, Vale of Glamorgan, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Total Blackout
United KingdomCardiff Wi-fi
United KingdomCardiff Wi-fi
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • doizzy Lizzy Kemp (@doizzy) reported from Penarth, Wales

    @Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ReallyIainMac Iain Macpherson (@ReallyIainMac) reported

    @cal_ann @Plusnet Been with them for years and very happy, but always haggle before renewal. All providers use the same cable to get the phone line into the house so I'm not sure any of them can actually offer a big difference on anything except the router, available add-ons, customer support.

  • thosetigerfeet Jude (@thosetigerfeet) reported

    @Plusnet You'll do us proud?! You've left my friend terrified. She's being evicted and to top it off you want her to pay £152 for the privilege. No sympathy, awful behavior. In a cost of living crisis. There are better ways to resolve this.

  • Lady_Mary_34 LadyMary (@Lady_Mary_34) reported

    @Plusnet how on earth can you justify a nearly £9 increase during a fixed price contract!!! 😡That's way above what an April rise should be! Unacceptable! Goodbye forever! I will never make the mistake of choosing plusnet again.

  • yanpotatoqueen_ potato queen🥔 (@yanpotatoqueen_) reported

    @Plusnet hi my router keeps disconnecting. you said you'd send a new one 1st which hasn't arrived + an engineer "fixed" the line issue yesterday. it's just gone off again please can this be looked into

  • opinion8ed_dyke opinion8ed_dyke (@opinion8ed_dyke) reported

    @PaulbernalUK @happyborg @Plusnet oh that's a shame. And re the cheap mob, my main handset that I use as a hotspot needs a battery change (I have to dismantle it) so I recently bought an emergency cheap one purely as a back up hotspot if my handset dies. It's only the Alcatel £40 but it def has a hotspot.

  • GHossick Gordon Hossick (@GHossick) reported

    @Plusnet My phone number 07831673168 is not connecting to the network please can you check it Thanks

  • happyborg happyborg: decentralising & democratising (@happyborg) reported

    @PaulbernalUK @Plusnet Yes, I neglected to mention one phone not arriving and another arriving broken 😬. Micro capitalist 'efficiency'.

  • foxflakes Rosie (@foxflakes) reported

    @Plusnet helloo, I was just signing up for a sim only contract and my WiFi dropped, which sent me back to the homepage. The money came out of my account but I haven't had any emails or other info. Can you help?

  • thinkplaymake Matthew Knight (@thinkplaymake) reported

    @Plusnet hello! My modem's connection is dropping every fifteen minutes or so, flashes for a bit and then reconnects. Is there an issue in the Twickenham area?

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    Total of 8 hours of my time wasted trying to solve my @plusnet problems for my aunt so far. Still no solution in sight.