Plusnet Outage Report in Barry, Vale of Glamorgan, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Barry, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 01: Problems at Plusnet
Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Barry, Vale of Glamorgan, Wales
The most recent Plusnet outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
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Stuart Willis
(@stujw) reported
from
Church Village, Wales
Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!
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Peter James Morgan
(@MjphotoInfo) reported
from
Penarth, Wales
@Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed
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Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
@Plusnet is there an issue with mobile? I’m unable to make any outgoing calls
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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darran cornelius
(@lofty_18) reported
from
Church Village, Wales
@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
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Sheila Smith 🏴🇪🇺 #AlwaysEuropean
(@Smith_SM30) reported
from
Cardiff, Wales
@phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.
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Lizzy Kemp
(@doizzy) reported
from
Penarth, Wales
@Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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Aine Flynn
(@ABFlynn13) reported
from
Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
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Rebecca Brough 🏴
(@RebeccaRambler) reported
from
Pencoed, Wales
A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie Ahmed🦉🐈🌷🌸🍰
(@SophieAhmed2) reported
@PaulbernalUK @Plusnet I would threaten to make a formal complaint if the matter is not resolved within say a week. I can recommend Virgin as an alternative.
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Prof Paul Bernal
(@PaulbernalUK) reported
Total of 8 hours of my time wasted trying to solve my @plusnet problems for my aunt so far. Still no solution in sight.
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💥
(@bretautism) reported
WHY ******** DOES MY PHONE SAY IM ON THE EE NETWORK ?? IM ON PLUSNET WHAT ********
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Brenda Charlton
(@brenda_charlton) reported
@Plusnet I have had great help from Alex in sorting out my internet connection problem!
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Molly Garnham
(@mollypaigee) reported
@Plusnet horrific customer service and awful provider.
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Gideon Viljoen
(@giddyvil) reported
@Plusnet Just changed my mobile contract to you this week. It hasn't been a good start! I haven't received my sim and already old number has been ported from old provider. I am without mobile connection. This isn't good. Can you please help me
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Mackee
(@MackeeRV) reported
@Plusnet is the edit account part of your site broken? Been trying to update my contact details for a few days and the page just doesnt load
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happyborg: decentralising & democratising
(@happyborg) reported
@PaulbernalUK @Plusnet Yes, I neglected to mention one phone not arriving and another arriving broken 😬. Micro capitalist 'efficiency'.
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Gracie P ☮🏴🇪🇺🎶📚📽🎨
(@peaky4indy) reported
@celticwitch1995 I had sky with no problems.Then cancelled all of it including tv and got broadband from plusnet and it was absolute crap!They admitted it and let me leave contract with compen.Back with sky broadband with absolutely no problems.Think it depends where you live and how far from box
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David Bell
(@CaravanNut) reported
Any of my fellow tweeps on PlusNet for their mobile? I’m currently on EE & my 2 year contract ends next month, so looking for cheap sim only deal on a network that piggybacks on EE’s network. A 30 day sim only contract with 30GB data, unlimited mins/texts is £10 p/m. Any reviews?