Plusnet Outage Report in Barry, Vale of Glamorgan, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Barry, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Barry, Vale of Glamorgan, Wales
The most recent Plusnet outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
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Peter James Morgan
(@MjphotoInfo) reported
from
Penarth, Wales
@Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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darran cornelius
(@lofty_18) reported
from
Church Village, Wales
@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
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Aine Flynn
(@ABFlynn13) reported
from
Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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Stuart Willis
(@stujw) reported
from
Church Village, Wales
Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!
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Rebecca Brough 🏴
(@RebeccaRambler) reported
from
Pencoed, Wales
A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet
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Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
@Plusnet is there an issue with mobile? I’m unable to make any outgoing calls
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Lizzy Kemp
(@doizzy) reported
from
Penarth, Wales
@Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Chapman
(@blonde_moment83) reported
@Plusnet hi, I have a question about my renewal deals. Can you help please?
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Andy
(@noneedhomes) reported
@Plusnet i have router 2 but it is not allowing me to name each ghz which causes issues to a firestick outside, its set to 2.4ghz which makes it slower, but the cameras need to be on 2.4 ghz so i cant turn 2.4 ghz off
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Voice Project Choir
(@voiceproject) reported
Call me old-fashioned (I’m certainly old) but when your email and broadband service provider doesn’t respond for days of email outage, one might be inclined to think it somewhat rude, particularly having been a customer for THIRTY-TWO years. So, @Plusnet get your act together
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Rob McDowall AMRSPH FRSA
(@robmcd85) reported
@christesla @Plusnet Mine is back up. Thankfully a temporary issue. Was dreading having to phone them in the morning.
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GM Mark Howitt
(@MarkHowitt) reported
@Plusnet Just now • Visible to anyone on or off @LinkedIn @bt_uk no communication or sign they would pay me what they owe me today. Poor. One of the people I spoke to could barely even speak let alone should be allowed on the phone in a pro manner. Might upload that video to Youtube.
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Helen Korndorffer
(@HKorndorffer) reported
@Plusnet hi there. We have a problem with intermittent cutout of internet. Last time it was because of the wire to the outside box. What's the best way to work with you to troubleshoot? Thanks.
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Greggs 💙 🇾🇪 🇵🇸
(@AnnGreggsRN) reported
@Plusnet why are you sending me a new router ? I had a phone conversation yesterday & my service was connected - after being wrongly disconnected after a shambles of service provision. A long wait for a 5th time to get through to speak to a human to sort this is unacceptable
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PK Williams 🟪⬜🟩
(@nijntje369) reported
@Plusnet We have 3 xBoxs, all working fine until about a week ago, they all report they can't get online, allowing other apps show them as being online. Something about double NAT in one settings- help!
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Andrew Yearsley
(@amyearsley) reported
@Plusnet I’ve tried to generate a return label for router twice as no longer a customer but the email with QR code never arrives
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Julian Kilburn
(@JulianKilburn) reported
Yesterday I got a cashback from my latest @Plusnet internet subs. It came as a plastic Mastercard which I didn't want. I spent it all on a meal last night to dispose of the card. Can I cancel it? Yes BUT ....