Plusnet

Plusnet Outage Report in Barry, Vale of Glamorgan, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barry, Vale of Glamorgan, Wales 02/04/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Barry, Vale of Glamorgan, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lucythewolfque2 LucyTheFluffyBunny (@lucythewolfque2) reported

    Also, while we're at it WHY did I have to create a second WiFi network on a SEPARATE ROUTER purely and only for APPLE DEVICES? Because they do not connect to the Plusnet Hub One hubs (I have TWO) at all. I have to use a Virgin Media Hub in "Switch" Mode to add another network.

  • lucythewolfque2 LucyTheFluffyBunny (@lucythewolfque2) reported

    @Plusnet Man I don't have a single clue what it is with your routers, but my networks IP addresses are so borked right now. I can list at least 5 IP addresses, that when given to any device on my network, the router will refuse to give them an internet connection.

  • oratoba Oratoba (@oratoba) reported

    @MrAlgolagnist @Plusnet Lol, yeah, might have to come to that, today it seems okay! I mean, it's fine if it's just because of ongoing work and it'll settle down eventually but I hate it being unpredictable.

  • NaixL Ian Letter 🌳 (@NaixL) reported

    @Plusnet Saturday morning. I have been delayed 4 more times. Still no internet. Allegedly an update (they are not saying a fix anymore) this afternoon.

  • hannan_beard Oliver Hannan (@hannan_beard) reported

    @CharlieBeatnik @OpenreachHelp @Plusnet FFS man. Only reason I've stayed with my provider despite costs🚀🚀 is I can't face this type of Byzantine problem maze

  • oratoba Oratoba (@oratoba) reported

    So I've been getting slow transfers from @putdotio via @Plusnet for a few days now. It seems really sus. And then I use @NordVPN to switch to any other location (even just to London) and suddenly I get full bandwidth again so something is throttling connections.

  • trevorthomas85 Trevor Thomas (@trevorthomas85) reported

    @Plusnet Appalling today. I waited for a booked engineer visit which didn’t happen, and no explanation. Now I have had to delay moving house and the planned removal van, since I’d have been left with no service. Please sort yourselves out!

  • RidingTheFlow Igor (@RidingTheFlow) reported

    @CharlieBeatnik Sounds like you are not through L1 support yet - I feel your pain. Its clearly on plusnet at this point. And "no means of contacting openreach" is obvious bs attempt to bounce ticket, as plusnet *is* a customer of openreach LLU

  • IkeagoneKatz Neil Mannix (@IkeagoneKatz) reported

    @Plusnet Morning, do you know why Plusnet seems to hate Korean apps/Facetiming to other countries? Constantly cuts out, messages fail to send

  • DPKee Dorothy (@DPKee) reported

    @plusnethelp I am getting phone calls daily from family in West Yorkshire asking if there is any news of the @Plusnet outage ending. They cannot get through on the phone - do you have any updates please? In some cases it is almost a week