Plusnet

Plusnet Outage Report in Barry, Vale of Glamorgan, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barry, Vale of Glamorgan, Wales 03/15/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Barry, Vale of Glamorgan, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • doizzy Lizzy Kemp (@doizzy) reported from Penarth, Wales

    @Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    @Plusnet is there an issue with mobile? I’m unable to make any outgoing calls

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • stujw Stuart Willis (@stujw) reported from Church Village, Wales

    Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • susierabin susie rabin (@susierabin) reported

    @Plusnet Hi Emily. I can DM you further details - however as my parents did not set up a @Plusnet account & your own customer service admit their account was illegally seized they do not have a plusnet account user name..

  • green_feline Dawn 💙🐾📚🌿🐝🍂 👶 (@green_feline) reported

    @Plusnet please could you help me? I've been unable to make or receive calls with your mobile service for 3 days now, online chat just says to call you which I can't!!!

  • Love2travel17 Love2travel (@Love2travel17) reported

    @Morcia My (old) phone doesn’t support 5G, but I’ve just changed my sim only deal from EE. I got a much cheaper deal still on EE from Plusnet who have various data plans available. Just Google ‘best sim only deals’.

  • penn_joanna Joanna Penn (@penn_joanna) reported

    @Plusnet down in #nr33 .. glad I'm not working today.

  • JoBeeArt75 Joanne (JoBeeArt)❤🎨 (@JoBeeArt75) reported

    @Plusnet hi there. Have just transferred to you. Have put my SIM in, but although there is full signal on the bars, it is saying 'emergency calls only.' Could this be that my phone needs unlocking? I have kept my old number and PAC was sent. Thanks in advance for any help.

  • susierabin susie rabin (@susierabin) reported

    Hi @Plusnet you have illegally taken control of my parents account & left them without broadband & landline. They are both in their 80s & my mum is disabled & housebound, the phone & internet are their lifeline. I need an urgent fix please.

  • AustroHungar Harry👑Houdini #GTTO🇪🇺🧡FBPE🎶 ⛓️🔗LUFC (@AustroHungar) reported

    @JaneMichael62 @Cheeseo76847269 @Fairy__Woodland I find sim free contracts better, as you said by your phone outright. All these deals on TV, e.g 100gb for £20 a month, who the fxxk uses 100gb? I'm with Plusnet who are part of BT and use EE which is the biggest network. £8 a month for 15gb, I don't even use 1gb as most is WiFi.

  • kelly_tengi Kelly (@kelly_tengi) reported

    @Plusnet lol. An sms I sent this morning was stuck due to signal issues and was just sent when I flipped to Giffgaff :/ It's that bad!

  • Canfan75 Nick West (@Canfan75) reported

    @Plusnet From my personal experience, the only award that you will win is for the worst possible service and a complete disregard for your customers

  • PushyRiot_ Pushy Riot 🖤 (@PushyRiot_) reported

    @Plusnet I keep getting a billing failed website coming up on only certain websites, even though my bill is paid. My account now says I owe £65?! Very confused. Help!