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Plusnet

Plusnet outages and service status in Barry, Wales

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Barry, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 75% Internet (75%)
  • 25% Total Blackout (25%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Barry, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff.

CityProblem TypeReport Time
Cardiff Internet 23 days ago
Cardiff Internet 25 days ago
Cardiff Total Blackout 25 days ago
Cardiff Internet 25 days ago
Cardiff Total Blackout 2 months ago
Cardiff Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • bairdyblues
    Bairdy πŸ’™ (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • stujw
    Stuart Willis (@stujw) reported from Church Village, Wales

    Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

  • true_gent78
    Dale Tucker (@true_gent78) reported from Cardiff, Wales

    @Plusnet is there an issue with mobile? I’m unable to make any outgoing calls

  • TheEnbyperor
    β§–πŸ”ΆπŸ³οΈβ€πŸŒˆβœ¨impl Cat for Q (it/its)βœ¨πŸ³οΈβ€πŸŒˆπŸ”Άβ§– (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • MjphotoInfo
    Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

  • leighcanham
    Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • Smith_SM30
    Sheila Smith 🏴󠁧󠁒󠁷󠁬󠁳󠁿πŸ‡ͺπŸ‡Ί #AlwaysEuropean (@Smith_SM30) reported from Cardiff, Wales

    @phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.

  • doizzy
    Lizzy Kemp (@doizzy) reported from Penarth, Wales

    @Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?

  • lofty_18
    darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • SianPW14
    Sian Parry Weeks πŸ΄σ §σ ’σ ·σ ¬σ ³σ ΏπŸ‡ΊπŸ‡¦ (@SianPW14) reported from Penarth, Wales

    Anyone else having issues with their Plusnet connection this morning? Router has blue light on but no WiFi connection

  • ABFlynn13
    Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • true_gent78
    Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • bairdyblues
    Bairdy πŸ’™ (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me Β£28 for 18mth contract. I pay Β£27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

  • Mento56
    Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales

    @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

  • TheEnbyperor
    β§–πŸ”ΆπŸ³οΈβ€πŸŒˆβœ¨impl Cat for Q (it/its)βœ¨πŸ³οΈβ€πŸŒˆπŸ”Άβ§– (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • 50shadesofcoch
    derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • 50shadesofcoch
    derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • RebeccaRambler
    Rebecca Brough 🏴󠁧󠁒󠁷󠁬󠁳󠁿 (@RebeccaRambler) reported from Pencoed, Wales

    A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tho78450
    Tanya Ho (@tho78450) reported

    @gary_mutimer @EE Total con. What's the use of being hassled by Plusnet to move to fibre broadband and getting a copper speed. Rank customer service. After five calls (three of which the call was cut) the adviser refuses to repeat their name and eventually tells me "complain online" HOW???

  • rollinson_kevan
    Kevan Rollinson (@rollinson_kevan) reported

    @Plusnet Have you tried ringing your customer service team and being put on hold for over 30 minutes before eventually giving in

  • Jason87r
    Jay (@Jason87r) reported

    Dear idiots @Plusnet and also @EE as u both have done it this month, if my payment date is set to 6th of month trying to take payment on the 3rd and then restricting services for your **** up won't magically make my money come in 3 days early, both account show 6th so do it!

  • FrankGrimes36
    Joseph Barrett (@FrankGrimes36) reported

    @graceemsxx Always used Plusnet and they have been reliable. UK customer service call centre as well I believe.

  • helkhiana
    Helkhiana (@helkhiana) reported

    @saltyy_savage I had Virgin media for years and only issues and expensive contracts. I am on Plusnet right now Β£43/46 for 900mb with 0 problems and uk customer services. They do Β£3 increase yearly and I am curious to see my first contract end what I'll get. Bet still better than virgin

  • MikeFoster54
    Mike Foster (@MikeFoster54) reported

    @Plusnet why is your website down?

  • GregIngham1
    Greg Ingham (@GregIngham1) reported

    @Plusnet Because of this, we'll be looking for 6 months free no charge of our bills with plusnet, customer service and service in general has been shocking.

  • jmgrahit26
    James Marshall (@jmgrahit26) reported

    @robsterowski @Plusnet BT/EE/Plusnet broadband went down about/before midnight on Monday/Tuesday. Have you rebooted everything?

  • radioclashblog
    (((Tim from Radio Clash))) 🌈 πŸ³οΈβ€πŸŒˆπŸ’›πŸ€πŸ’œπŸ–€ (@radioclashblog) reported

    Sadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.

  • MarkHowitt
    GM Mark Howitt (@MarkHowitt) reported

    @Ofcom Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom