Plusnet

Plusnet Outage Report in Barry, Vale of Glamorgan, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barry, Vale of Glamorgan, Wales 03/13/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Barry, Vale of Glamorgan, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • doizzy Lizzy Kemp (@doizzy) reported from Penarth, Wales

    @Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • stujw Stuart Willis (@stujw) reported from Church Village, Wales

    Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • RebeccaRambler Rebecca Brough 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RebeccaRambler) reported from Pencoed, Wales

    A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    @Plusnet is there an issue with mobile? I’m unable to make any outgoing calls

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • scottmchale12 scott mchale (@scottmchale12) reported

    @Plusnet @CharlieCW DAY 17 without service form @Plusnet for my 77 year old mother who lives on her own and has no mobile network coverage without WIFI calling. Requested a managers callback 3 times and still waiting.

  • ajayg1234 Ajay (@ajayg1234) reported

    @Plusnet Morning, instead of posting stupid messages about camels why don't you scum bags do your job and call back customers when you said you would. #takemoneyoffdeadpeople

  • Plusnet Plusnet (@Plusnet) reported

    @pastiebap10 Hi there, I'm sorry your bill was more than expected. I have looked into your account and sent you an email regarding this. If you have any further queries you can reach back out to us or get in touch with our Customer Support Team on 0800 432 0200. - Curtis, Plusnet Sheffield

  • sturitchie2010 #torysleaze #toryscum #torycorruption #palestine (@sturitchie2010) reported

    So if your thinking of moving to @Plusnet don’t…… categorically the worst customer service ever. Five failed promises for a manager call back. Communication is not the forte of this communications company. God knows how they are voted the best st anything.

  • Miss_Harper_19 MissH (@Miss_Harper_19) reported

    @Plusnet @plusnet There isn't a yellow banner. To confirm, a family member can call the support centre and make my final payment from me? They will be able to call from the UK as I cannot make calls at the moment.

  • SABKToys Alex Rogan (@SABKToys) reported

    @Plusnet is there an issue with your lines in north west London? My broadband has been down since midday

  • EnigmaticRac Rachel Guest (@EnigmaticRac) reported

    @chlooeeeexo @Virgin @Plusnet have been amazing for me. I left Virgin for reasons similar to yours. Sky were too pricy. I never use TV anyway so... I just got the fiber. 2 years on, still no issues.

  • wrightyrs A Right (@wrightyrs) reported

    @Plusnet rubbish broadband “mpbs”at CM6 1LU.Getting nowhere near what I am paying for.Any problems???

  • BibiLynch Dame Bibi Lynch (@BibiLynch) reported

    @MarkSaltmarsh Because there's no reception in the flat - and they decommissioned Sure Signal - I can only make calls via Wi-Fi Calling. So they want me to pay more to Plusnet to get a faster speed... And, yes, 'moving the mast' is definitely the way forward...

  • AdamPro_Actor Adam Probets💙🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AdamPro_Actor) reported

    Imagine taking a pac code from @VodafoneUK to @Plusnet (EE) and Plusnet transfer your number before you’ve even received your SIM card so they leave you with your line cut off… Not happy at all - shocking service😡👎🏻👎🏻