Plusnet

Plusnet Outage Report in Barry, Vale of Glamorgan, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barry, Vale of Glamorgan, Wales 02/23/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Barry, Vale of Glamorgan, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @goochy808 We're currently showing a range of devices connecting at to the router over Wi-Fi, are they all unable to see the default router signal now that its been separated? -Tony Plusnet Sheffield

  • MK_KaCey Katie Cusack (@MK_KaCey) reported

    @Plusnet hi my broadband stopped working last night and is still not back and I am unable to contact your company to rectify. Please help ASAP. I work from home and need internet

  • pressredrentals Press Red - AV, Sound, Lighting, Video, IT Hire (@pressredrentals) reported

    @Plusnet Hi Curtis. Thanks for this. A bit of a bugger that it takes 14 days to sort out. Technology, eh? I will accept your offer of a month's free service 👍

  • daniela_djuric Daniela Djuric (@daniela_djuric) reported

    worst internet connection problems with Shell (in case others are experiencing the same thing), never had that with Plusnet but renewal deal was really bad so had to go with the next cheapest thing ie Shell, router takes 4ever to warm up, switching again

  • reiver_rover Moira M (@reiver_rover) reported

    @peterspeake Pleased to hear that, Pete. We had been customers of Plusnet for around a decade at our old place and found their service to be very reliable however it all fell majorly apart 3 weeks after our house move🤯

  • DuqueminJenna Jenna Duquemin (@DuqueminJenna) reported

    @Plusnet terrible terrible customer service….probably the worst I have ever experienced. Do any of your ‘customer service’ staff have any customer service skills??

  • Bazman500 Ian Barrie (@Bazman500) reported

    @Plusnet please fix the now constant cutting out of service. Heinous service

  • Plusnet Plusnet (@Plusnet) reported

    @LondonBoyPuffy Hi there, I'm sorry to hear about your service. So we can take a further look into this, are you able to confirm the Username via a DM please? - Curtis, Plusnet Sheffield

  • cameron93walker cameron walker (@cameron93walker) reported

    @Plusnet why had your signal been non existent regularly for the part 10 days in cb6 area

  • tina_willyy Tina williams (@tina_willyy) reported

    @ysw868 @Plusnet I’ll advice you get in touch with this guy on Instagram he was the person who fix mine. Someone recommended him on Reddit to me and he was so helpful, his Instagram is @derek_securerecovery