Plusnet outages and service status in Barry, Wales

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Barry, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff.

City	Problem Type	Report Time
Cardiff	Total Blackout	5 days ago
Cardiff	Internet	10 days ago
Cardiff	Internet	13 days ago
Cardiff	Internet	23 days ago
Cardiff	Total Blackout	1 month ago
Cardiff	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

• 
  Aine Flynn (@ABFlynn13) reported 13 minutes ago from Cardiff, Wales

  Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

• 
  Stuart Willis (@stujw) reported 21 minutes ago from Church Village, Wales

  Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

• 
  derw (@50shadesofcoch) reported 21 minutes ago from Cardiff, Wales

  @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

• 
  Dale Tucker (@true_gent78) reported 25 minutes ago from Cardiff, Wales

  Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

• 
  Bairdy 💙 (@bairdyblues) reported 25 minutes ago from Church Village, Wales

  @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

• 
  Bairdy 💙 (@bairdyblues) reported 26 minutes ago from Church Village, Wales

  @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

• 
  ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported 31 minutes ago from Cardiff, Wales

  @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

• 
  Peter James Morgan (@MjphotoInfo) reported 34 minutes ago from Penarth, Wales

  @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

• 
  derw (@50shadesofcoch) reported 36 minutes ago from Cardiff, Wales

  @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

• 
  Lizzy Kemp (@doizzy) reported 39 minutes ago from Penarth, Wales

  @Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?

• 
  Rebecca Brough 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RebeccaRambler) reported 40 minutes ago from Pencoed, Wales

  A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?

• 
  darran cornelius (@lofty_18) reported 42 minutes ago from Church Village, Wales

  @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

• 
  Leigh Canham (@leighcanham) reported 46 minutes ago from Cardiff, Wales

  Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

• 
  ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported 48 minutes ago from Cardiff, Wales

  @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

• 
  Dale Tucker (@true_gent78) reported 50 minutes ago from Cardiff, Wales

  @Plusnet is there an issue with mobile? I’m unable to make any outgoing calls

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gareth 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gareth71) reported 4 minutes ago

  @CruisingTheCut PlusNet aren't always the cheapest - but their customer service is excellent. I've been with them for broadband for many years, and recently moved my mobile phone to them as well.

• 
  Ollie (@Ob31288) reported 4 minutes ago

  Don’t buy @Plusnet broadband, took 10 weeks to connect me after multiple calls. Decided I want to cancel called them cancelled. Was told I would get my first payment back within 10 working days, you guessed it two months later still waiting #awful

• 
  Billy Hudson (@Billyhudson11) reported 4 minutes ago from Tollesbury, England

  @Plusnet Broadband has been down now for well over 24 hours…

• 
  mat watkinson (@matwatkinson) reported 6 minutes ago

  @plusnet when I really need to use my phone, no signal between Manchester & York. I’m on a train with WiFi. Difficult to understand

• 
  Nihan (@nihan_gln) reported 9 minutes ago

  @Plusnet You are completely ignoring your customers. Internet has been down for more than 48 hours now. And no single explanation, no customer service. I never saw such an irresponsible company.

• 
  Blanch (@blanch101) reported 11 minutes ago

  @Plusnet can you tell me how I’m supposed to Trouble shoot without a landline as there’s no option on your website. Also the phone lines are closed. I’ve reset already but nothing is working still got a flashing b on the router

• 
  C M (@mortz_c) reported 13 minutes ago

  @Plusnet how do I report a problem? The website link just sends me in circles. There is no service information anywhere. This is such bad service.

• 
  mat watkinson (@matwatkinson) reported 14 minutes ago

  @Plusnet you seem to have stopped showing in my network provider services

• 
  Nihan (@nihan_gln) reported 14 minutes ago

  @Plusnet what is going on? No broadband since Friday morning! It has been almost 2 days! I cannot contact anyone and customer service doesn’t respond to calls or messages. This is unbelievably irresponsible!

• 
  Rob Jones (@jonesrob) reported 16 minutes ago

  @Plusnet Please issue an update on the on-going internet issues, via the media.