Plusnet

Plusnet Outage Report in Barry, Vale of Glamorgan, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barry, Vale of Glamorgan, Wales 01/10/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Barry, Vale of Glamorgan, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    @Plusnet is there an issue with mobile? I’m unable to make any outgoing calls

  • RebeccaRambler Rebecca Brough 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RebeccaRambler) reported from Pencoed, Wales

    A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • doizzy Lizzy Kemp (@doizzy) reported from Penarth, Wales

    @Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?

  • ABFlynn13 Aine Flynn (@ABFlynn13) reported from Cardiff, Wales

    Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • true_gent78 Dale Tucker (@true_gent78) reported from Cardiff, Wales

    Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet

  • MjphotoInfo Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales

    @Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed

  • Smith_SM30 Sheila Smith 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 #AlwaysEuropean (@Smith_SM30) reported from Cardiff, Wales

    @phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

  • lofty_18 darran cornelius (@lofty_18) reported from Church Village, Wales

    @Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • SianPW14 Sian Parry Weeks 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@SianPW14) reported from Penarth, Wales

    Anyone else having issues with their Plusnet connection this morning? Router has blue light on but no WiFi connection

  • stujw Stuart Willis (@stujw) reported from Church Village, Wales

    Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dav065 david west (@dav065) reported

    @MartinSLewis @itvMLshow Did really well with plusnet got the new customer deal again over the phone great service.

  • Plusnet Plusnet (@Plusnet) reported

    @Der55230962 Hi there Sorry to see that, we can't help with a cancellation over social media so please give our customer options team a call on 0800 432 0200, in case you'd like to stay with us I'm sure we could arrange another deal as part of a new contract too. - Adam - Plusnet Sheffield

  • Sha1lock Sharon Lockett (@Sha1lock) reported

    @Plusnet Good morning. I switched to yourselves at the end of July and was very happy with the speed and connectivity of my broadband. However, the past couple of weeks my connection seems to be very slow. Any help to rectify this would be much appreciated.

  • AndySewell7 Andy Sewell (@AndySewell7) reported

    @Plusnet @plusnethelp what’s going on folks, router says connected to the internet but I have no internet! Done the standard turn off and on, it’s like it was just turned off! Help! CB6 postcode

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported

    @LostPom_James @Plusnet Same issue for me too. Other DNS servers resolve correctly, but Plusnet returning name not known errors for anything slack related

  • Tigercatgirl RSG (@Tigercatgirl) reported

    Disappointed with @Plusnet. Loyal customer but line rental saver stopped and my bills going up by at least £30 and more when fix ends yet huge savings for new customers with better plans. Clearly being a loyal customer isn't rewarded at all.

  • jimigav Jim Gavin (@jimigav) reported

    @Plusnet Hi. Can you check my landline please. The ringer wasn't working yesterday. There was an Openreach engineer in the road and I mentioned it to him. He looked at my phone settings, couldn't find any problem, and said he would call back in 10 minutes. 24 Hours later....

  • philmower Phil Mower (@philmower) reported

    @alistair @Plusnet Same issue in the South West

  • 10538R 10538RICH 🇬🇧🇪🇸🇮🇹🇸🇪🦂 (@10538R) reported

    Do not change your broadband to @TalkTalk . I was with plusnet for 8 years and no problem. This lot have known about the fact I have no phone or broadband for days and have made promises and broken them blaming @BT . I'll re tweet this until its sorted.

  • Plusnet Plusnet (@Plusnet) reported

    @Deku_shrub Hi there, sorry to hear this - Slack seem to be experiencing an outage themselves at the moment and it isn't something we can assist with unfortunately. I do apologise. - Jess, Plusnet Leeds 🌻