Plusnet outages and service status in Barry, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Barry, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Barry, Wales
The most recent Plusnet outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 5 days ago |
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Internet | 10 days ago |
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Internet | 13 days ago |
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Internet | 23 days ago |
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Total Blackout | 1 month ago |
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Internet | 1 month ago |
Community Discussion
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Plusnet Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
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Aine Flynn (@ABFlynn13) reported from Cardiff, WalesFrequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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Stuart Willis (@stujw) reported from Church Village, WalesHey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!
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derw (@50shadesofcoch) reported from Cardiff, Wales@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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Dale Tucker (@true_gent78) reported from Cardiff, WalesAnyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet
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Bairdy 💙 (@bairdyblues) reported from Church Village, Wales@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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Bairdy 💙 (@bairdyblues) reported from Church Village, Wales@cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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Peter James Morgan (@MjphotoInfo) reported from Penarth, Wales@Plusnet you pride yourself on customer service yet have kept me waiting 26 minutes on the phone and my broadband speed is not good :( - disappointed
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derw (@50shadesofcoch) reported from Cardiff, Wales@purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".
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Lizzy Kemp (@doizzy) reported from Penarth, Wales@Plusnet i messaged plusnet help a few days ago no response. Signed up to you guys paid my first month haven’t heard about when you are going to switch my internet ?
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Rebecca Brough 🏴 (@RebeccaRambler) reported from Pencoed, WalesA day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?
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darran cornelius (@lofty_18) reported from Church Village, Wales@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
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Leigh Canham (@leighcanham) reported from Cardiff, WalesMobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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Dale Tucker (@true_gent78) reported from Cardiff, Wales@Plusnet is there an issue with mobile? I’m unable to make any outgoing calls
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth 🏴 (@gareth71) reported@CruisingTheCut PlusNet aren't always the cheapest - but their customer service is excellent. I've been with them for broadband for many years, and recently moved my mobile phone to them as well.
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Ollie (@Ob31288) reportedDon’t buy @Plusnet broadband, took 10 weeks to connect me after multiple calls. Decided I want to cancel called them cancelled. Was told I would get my first payment back within 10 working days, you guessed it two months later still waiting #awful
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Billy Hudson (@Billyhudson11) reported from Tollesbury, England@Plusnet Broadband has been down now for well over 24 hours…
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mat watkinson (@matwatkinson) reported@plusnet when I really need to use my phone, no signal between Manchester & York. I’m on a train with WiFi. Difficult to understand
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Nihan (@nihan_gln) reported@Plusnet You are completely ignoring your customers. Internet has been down for more than 48 hours now. And no single explanation, no customer service. I never saw such an irresponsible company.
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Blanch (@blanch101) reported@Plusnet can you tell me how I’m supposed to Trouble shoot without a landline as there’s no option on your website. Also the phone lines are closed. I’ve reset already but nothing is working still got a flashing b on the router
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C M (@mortz_c) reported@Plusnet how do I report a problem? The website link just sends me in circles. There is no service information anywhere. This is such bad service.
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mat watkinson (@matwatkinson) reported@Plusnet you seem to have stopped showing in my network provider services
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Nihan (@nihan_gln) reported@Plusnet what is going on? No broadband since Friday morning! It has been almost 2 days! I cannot contact anyone and customer service doesn’t respond to calls or messages. This is unbelievably irresponsible!
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Rob Jones (@jonesrob) reported@Plusnet Please issue an update on the on-going internet issues, via the media.