Plusnet

Plusnet Outage Report in Bakewell, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bakewell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bakewell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bakewell, Derbyshire, England 07/26/2024 19:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bakewell, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Sheffield, Buxton, Dronfield and Chesterfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomBuxton Internet
United KingdomSheffield Internet
United KingdomDronfield TV
United KingdomSheffield Internet
United KingdomSheffield Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bakewell, England

Latest outage, problems and issue reports in Bakewell and nearby locations:

  • TheMagnusShaw Magnus Shaw (@TheMagnusShaw) reported from Chesterfield, England

    Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.

  • emmachapman74 Emma Chapman (@emmachapman74) reported from Sheffield, England

    @plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet

  • FredCoates1999 Freddie Coates (@FredCoates1999) reported from Sheffield, England

    @AdamDickinson01 You’re too kind but it’s all down to Plusnet!

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • jonsmithinfo Jon Smith (@jonsmithinfo) reported from Chesterfield, England

    @Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼

  • romuloalex_ Romulo Alex (@romuloalex_) reported from Sheffield, England

    being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • hannahloufrench Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England

    @UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • julie_marsden #StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported from Sheffield, England

    @Plusnet hi wonder if you could help, my internet is constantly going off. Please help.

  • CraigMarston Craig ⚛︎ Marston (@CraigMarston) reported from Sheffield, England

    @AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…

  • kelly_tengi Kelly (@kelly_tengi) reported from Sheffield, England

    @Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.

  • _HelenJones_ Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England

    @plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

  • kitcub Andy 🇺🇦 (@kitcub) reported from Chesterfield, England

    Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄

  • Woolyplaces Wooly. 🇪🇺 ❄️ (@Woolyplaces) reported from Chesterfield, England

    Champions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LucyWoolhouse Lucy Woolhouse (@LucyWoolhouse) reported

    Swapping internet providers - Plusnet said our service would be maintained until 11th. Woke up this morning to no wifi connection, and our new router from Now hasn't arrived yet 😭😭😭

  • gabrielquotes Rabbi Gabriel Kanter-Webber (@gabrielquotes) reported

    .@Plusnet assistant: "Sorry this is so slow, I'm working from home and my internet's terrible."

  • gabrielquotes Rabbi Gabriel Kanter-Webber (@gabrielquotes) reported

    So @Plusnet sold us fibre broadband for our new home. Today they told us that it isn’t actually usable in the area yet but it will be at some point in the future after it’s installed “Why did you sell me a service that’s not available?” “It is available. It’s just not connected.”

  • HellFpl FPL_Hell (@HellFpl) reported

    @Plusnet absolutely awful service. Told an engineer would arrive between 1-6. Even double checked earlier and they said engineer would defo arrive. Now past 6.30 and no engineer and no phone call from Plusnet.Trying to call them but on hold forever.

  • thereallindakw Linda (@thereallindakw) reported

    @Plusnet I’m still having problems with my broadband. You assured me that it had all been resolved at your end and the problems I’ve had for years with poor broadband speeds would be rectified. They haven’t and I’ve since found out that my landline hasn’t been working properly

  • LLpsychotherapy Soul Arena (@LLpsychotherapy) reported

    @Plusnet my broadband is not working. Can you help please - I’ve tried everything. Post code sa19 8pr how can I contact you about this it seems impossible to get any contact details from my account page!

  • RobSmith_63 Rob Smith (@RobSmith_63) reported

    @Plusnet Hi Plusnet… Any plans to introduce WiFi Calling on your SIMS?? I’ve got dreadful mobile coverage indoors, and not much better coverage outside (Postcode IP17) - even your customer service lady suggested I leave Plusnet!

  • cast_bowring1 Scammell Routeman 🇺🇦💙🚛🚚♻️ (@cast_bowring1) reported

    Cancelled my @Plusnet now, it shops the day BT put in their UC £9.99 Broadway. To be fair Plusnet service I've had no problem with, I was offered a cheaper new upgrade but still more than a tenner with BT. I'll go back to Plusnet if things change the future #CostOfLivingCrisis

  • SidecarSue12 Sue Whittaker (@SidecarSue12) reported

    @Plusnet Another disappointment. 3rd time we’ve been promised a managed would call back and they didn’t. Plusnet cancelled our service without our permission & left us without email in the middle of a house sale!! No one is listening or helping. Awful customer service.

  • justgreg_ Greg (@justgreg_) reported

    @seancinematics Try moving to Plusnet Sean. We've had no problems with them at all and we get BT Sports cheaper with them.