Plusnet

Plusnet Outage Report in Bakewell, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bakewell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bakewell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bakewell, Derbyshire, England 01/14/2026 11:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bakewell, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Sheffield, Chesterfield and Bakewell.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomSheffield E-mail
United KingdomSheffield Internet
United KingdomChesterfield Wi-fi
United KingdomSheffield Internet
United KingdomBakewell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bakewell, England

Latest outage, problems and issue reports in Bakewell and nearby locations:

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • CraigMarston Craig ⚛︎ Marston (@CraigMarston) reported from Sheffield, England

    @AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • romuloalex_ Romulo Alex (@romuloalex_) reported from Sheffield, England

    being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

  • kelly_tengi Kelly (@kelly_tengi) reported from Sheffield, England

    @Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.

  • jonsmithinfo Jon Smith (@jonsmithinfo) reported from Chesterfield, England

    @Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • emmachapman74 Emma Chapman (@emmachapman74) reported from Sheffield, England

    @plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • Woolyplaces Wooly. 🇪🇺 ❄️ (@Woolyplaces) reported from Chesterfield, England

    Champions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs

  • _HelenJones_ Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England

    @plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

  • julie_marsden #StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported from Sheffield, England

    @Plusnet hi wonder if you could help, my internet is constantly going off. Please help.

  • kitcub Andy 🇺🇦 (@kitcub) reported from Chesterfield, England

    Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

  • TheMagnusShaw Magnus Shaw (@TheMagnusShaw) reported from Chesterfield, England

    Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • FredCoates1999 Freddie Coates (@FredCoates1999) reported from Sheffield, England

    @AdamDickinson01 You’re too kind but it’s all down to Plusnet!

  • hannahloufrench Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England

    @UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ludogogical ludogogical (@ludogogical) reported

    @Plusnet I’m talking to Outreach, not you. Twice this week you’ve told me it’s an Outreach problem and they are looking in it. I’m working elsewhere until tomorrow but if my internet is not restored by the time I return home tomorrow I want compensation.

  • Tallbloke1971 Antony Chuter (@Tallbloke1971) reported

    @Plusnet I’ve received the most awful customer care in the past 24 hrs. Is there a direct number for cancellation please 🙏

  • KLC473 KC (@KLC473) reported

    @Plusnet hi, is there a problem with internet in the Inverness area? Very slow and tv buffering.

  • MelKemp3 Mel Kemp 🇺🇦 (@MelKemp3) reported

    @TredegarAnn @Plusnet I’m having exactly the same problem, I’ve spent literally hours on the phone this week waiting for someone to answer and no reply to a tweet either. PLEASE @Plusnet send me a DM so that I can get some assistance too

  • ScottishStoic A Scottish Stoic (@ScottishStoic) reported

    @Plusnet got to be honest, was wondering if maybe I should cancel the install with @TalkTalk and stay with Plusnet, but your customer service line unable to connect and being ignored here just confirms my decision

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported from Minster-on-Sea, England

    @Plusnet I have and as normal, ignored! Superb customer service!

  • ChrisShawe Chris Shawe (@ChrisShawe) reported

    @philmccarroll Used Plusnet for a few years and they were great. Good customer service too.

  • MattDal00304708 Matt Dalton (@MattDal00304708) reported

    Hei @Plusnet, our WiFi is down and I can’t get through to your customer service lines. Can you help?

  • ShirleyGodber Shirley Godber (@ShirleyGodber) reported

    Brilliant remote service from @Plusnet this morning. I sent a text to say ozone line down, the bottom swung into operation and it was restored in c5mins. Thanks @Plusnet

  • benita_emmah SLAVER_janipull (@benita_emmah) reported

    @Cookstein @Plusnet It's never to late to get your hacked account back You need to be very careful scammers are everywhere, I will advise you reached out @merchatdesse_ service ever 💯 he recovered mine perfectly even when I thought it's not possible all thanks to him