Plusnet

Plusnet Outage Report in Alloa, Clackmannanshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Alloa, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alloa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Alloa, Clackmannanshire, Scotland 01/02/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Alloa, Scotland

Latest outage, problems and issue reports in Alloa and nearby locations:

  • GraemeHampton Lord IngAbout (@GraemeHampton) reported from Tullibody, Scotland

    @WingsScotland Stu - problem may be with plusnet/BT. Tried edge, chrome and ie from my laptop plus safari from my phone and couldn’t get to site through my router. Switched to 4g on phone and works fine. I’m with plusnet

  • davemcardle David McArdle (@davemcardle) reported from Dunblane, Scotland

    Got some pithy emails from Plusnet because I've changed service provider and they're clearly taking it personally. Lads, it's not my fault you're 150 quid a year more expensive than John Lewis. And yes, I can cope without BT Sport.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PScotfree Peter Shankley (@PScotfree) reported

    Re CPI +3.9% increase in 2023. Which date will Plusnet use to fix CPI rate for next year ??

  • cjplusplus CJ (@cjplusplus) reported

    @Plusnet new customer and no internet working - was passed onto technical team but they were closed. Phone service on your end keeps breaking this morning. So far I have no internet at all since joining. This is not good and needs sorting

  • MelKemp3 Mel Kemp 🇺🇦 (@MelKemp3) reported

    @Plusnet what do I have to do speak to someone in customer services? I’ve spent literally hours this week waiting on the line and no picks up. My order has been delayed and I have no idea what’s happening or when.

  • pingubabypp pingubaby (@pingubabypp) reported

    @Plusnet we desperately need to talk to you about our account. Vulnerable lady has no service due to error setting up new account. I cannot get through to your phone line. Can you advise? Thanks

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported

    What's happening with @Plusnet? Their customer support number doesn't even work & their call back service isn't calling back *sigh*

  • folklorepod The Folklore Podcast (@folklorepod) reported

    Hi @Plusnet You seem to have done away with your online ticket system and replaced it with a virtual assistant who provides no assistance. I can't sit on the phone for hours trying to speak to someone and your text service stops at 7.30 Why is it impossible to log problems?

  • sarahth23 Sarah Thompson (@sarahth23) reported

    @Pedro71417375 @Plusnet I also live in the northwest (Heysham) and have also had no internet! I’m sad that you’re having issues but also glad I’m not the only one.

  • chris239m Chris m (@chris239m) reported

    @Plusnet trying to get through on the phone is pointless to solve my problem it may have to be small claims court 😡

  • traceyCphoto Tracey (@traceyCphoto) reported

    @Plusnet just had my text to say my service is up and running, went to set it up and I don’t have an ONT. I wasn’t asked about this and I already had a delay from your side before connection. Now I cannot get through to customer services! I work from home and need connection!

  • and_mark Mark Anderson (@and_mark) reported

    @Plusnet my broadband isn’t working. Your online chat can’t help. I was on hold for nearly 2 hours before you cut the call. Can you help please?