Plusnet Outage Report in Alloa, Clackmannanshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Alloa, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alloa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
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Plusnet Issues Reports Near Alloa, Scotland
Latest outage, problems and issue reports in Alloa and nearby locations:
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Lord IngAbout
(@GraemeHampton) reported
from
Tullibody, Scotland
@WingsScotland Stu - problem may be with plusnet/BT. Tried edge, chrome and ie from my laptop plus safari from my phone and couldn’t get to site through my router. Switched to 4g on phone and works fine. I’m with plusnet
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David McArdle
(@davemcardle) reported
from
Dunblane, Scotland
Got some pithy emails from Plusnet because I've changed service provider and they're clearly taking it personally. Lads, it's not my fault you're 150 quid a year more expensive than John Lewis. And yes, I can cope without BT Sport.
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Ross McEwan
(@RossMcEwan68) reported
from
Stirling, Scotland
@Plusnet Can’t cancel contract online. Award winning customer service according to that annoying Yorkshireman. My 🤬
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Mitchell
(@Smitchalot) reported
@Plusnet @plusnethelp I remember even having the conversation last year about youctrying to put my bill up for less service and the person I spoke to confirmed it’s £24.99 a month going forward.
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Ed
(@edfoggin_ed) reported
@Plusnet hi I wish to cancel my mobile contract but I’m not going to another provider - how do I cancel without ringing you
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Jo Fearn
(@JopheUrn) reported
@Plusnet I have incredibly slow, or no, WiFi /broadband, which has been continuing for several days. Cannot even open pages, or else they take several minutes. URGENT investigation needed. Phone no. 01179467002. I don't have a land-line phone, my mobile is 07481907244 J.Fearn
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Ted Smith #FBPE #FBPPR #FBPA #RejoinEU 3.5% 🇪🇺
(@TedUrchin) reported
@Plusnet I was with Plusnet for years. Great service. Then they changed and seemed more interested in new customers than existing. Oh, it also took much longer to get through to them, even before the pandemic. Needless to say, I’m no longer with them.
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Rev Karen Sethuraman
(@KarenSethuraman) reported
Dear @Plusnet Now day 3 re family mobiles not being able to ring/text. Told.. 1. Switch phone on/off 2. Check with neighbours who might have EE?!… really? 3. Told they don’t see ‘it as broken’ 4. Then told there was a prob and engineers sent?! Awful customer service @Ofcom
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AC
(@atc_ldn) reported
. @plusnet wife in hospital with critically ill 1 year old. Need to increase data from 4gb to 20-30gb immediately. Your adviser was useless offering 2gb or 4gb bolt on. Really poor experience. You didn't do me or you proud today. You just lost a customer. #WellDoYouProudNOT
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Rev Karen Sethuraman
(@KarenSethuraman) reported
Dear @Plusnet Into our 2nd day and our family STILL can’t make phone calls/text from our mobiles We were told yesterday to switch mobile on/off and remove sim .. it did not work Now told 24-48hours?! Terrible customer service.
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Rev Karen Sethuraman
(@KarenSethuraman) reported
@Plusnet He’s been in touch.. was told to switch phone on and off .. then told to re contact on Sunday?!? We are exhausted by this. We got the PAC code .. we will be moving networks. @Plusnet is the worse network we’ve ever been part off
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HB🤷🏼♀️
(@Hayleybxoxo) reported
@Plusnet @Plusnet contacted every social media platform. 3 failed manager call backs a vile customer service and yous are refusing to even work my complaint. Send me my final response letter so I can approach the ombudsman!!!!!
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Donna
(@DonnaC08) reported
@Plusnet Someone, somewhere was aware of this issue days ago though - its taken me having to call daily to get to this point!