Plusnet Outage Report in Alloa, Clackmannanshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Alloa, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alloa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Plusnet
Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Alloa, Scotland
Latest outage, problems and issue reports in Alloa and nearby locations:
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David McArdle
(@davemcardle) reported
from
Dunblane, Scotland
Got some pithy emails from Plusnet because I've changed service provider and they're clearly taking it personally. Lads, it's not my fault you're 150 quid a year more expensive than John Lewis. And yes, I can cope without BT Sport.
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Lord IngAbout
(@GraemeHampton) reported
from
Tullibody, Scotland
@WingsScotland Stu - problem may be with plusnet/BT. Tried edge, chrome and ie from my laptop plus safari from my phone and couldn’t get to site through my router. Switched to 4g on phone and works fine. I’m with plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@SapSacPrime) reported
@Plusnet my broadband isn't working this morning and going on your forum it seems I'm not alone, why does your service status not reflect this?
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Slam
(@BaddBadger) reported
The thing i hated about the years i spent as a PlusNet customer was seeing all the adverts on TV all the time that went on and on about their “great service” and “award winning customer service”, from a company that provided some of the worst of either that I’ve ever experienced.
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Neil Muirhead
(@neilmuirhead1) reported
@Plusnet I've only been a customer for a few months or so, absolutely the worst internet provider I've ever had, sick to death now of it just going off and having to sign in, that's if it lets you sign in, I want to leave my contract.
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Jo Benjamin
(@benjitweets86) reported
My mobile network (@Plusnet) says I used 2.5GB of data yesterday. I was connected to wifi at work and at home and even if not, didn’t do anything anywhere near that data intensive so this feels wrong. Anyone got any experience of what could cause this? Do they make mistakes?!
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Ishaq Siddiqi
(@IshaqSiddiqi) reported
Hi, joined @Plusnet recently and after a few days of top level connectivity, it's now constant drop offs in service with frequent flashing orange lights on the router. What's the deal?
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Plusnet
(@Plusnet) reported
@shakytripod Hi there, I'm really sorry about the signal issues and the poor customer service you've had. Please send us a DM with your mobile number and I'll make sure we get that put right for you. - Adam - Plusnet Sheffield
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Brian Gamet
(@briangamet) reported
@Plusnet - please improve your system. 2 SIM cards failed to arrive and you won’t send it to another address because the computer says no! Being told what to do by machines! Please give your people the authority to just think for themselves and provide better customer service!
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timcrowther
(@timcrowther) reported
@Plusnet Used the online chat service and bot 'Joe' answers. Joe admits defeat and asks me to ring. So I do - and you're closed. Arghh! My q relates to opting out of inc calls. When I do this, my new contract reverts to an expensive out-of-contract price for my b'band. Why?
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Marc Schmitz
(@MarcSchmitz18) reported
@Plusnet Hi Matt, are you telling me that with the package we have, we can’t stream anything? Seems a bit odd that Plusnet offers its clients a service which makes it impossible to stream any programme.
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Bruce Harper
(@brucelharper) reported
@ste4kngr4vy I have tried various over the years and Plusnet would be the best, in my opinion, if low cost and quality are what you want. Although their service has deteriorated recently imo Avoid EE like the plague.