Plusnet Outage Report in Alloa, Clackmannanshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Alloa, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alloa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Alloa, Scotland
Latest outage, problems and issue reports in Alloa and nearby locations:
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David McArdle
(@davemcardle) reported
from
Dunblane, Scotland
Got some pithy emails from Plusnet because I've changed service provider and they're clearly taking it personally. Lads, it's not my fault you're 150 quid a year more expensive than John Lewis. And yes, I can cope without BT Sport.
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Ross McEwan
(@RossMcEwan68) reported
from
Stirling, Scotland
@Plusnet Can’t cancel contract online. Award winning customer service according to that annoying Yorkshireman. My 🤬
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Lord IngAbout
(@GraemeHampton) reported
from
Tullibody, Scotland
@WingsScotland Stu - problem may be with plusnet/BT. Tried edge, chrome and ie from my laptop plus safari from my phone and couldn’t get to site through my router. Switched to 4g on phone and works fine. I’m with plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@dougie1805 Hi Dougie, I'm so sorry about this, it's not a good start at all. I can see we've credited you to help with a contingency, please DM us if there's anything more we can do. I'd recommend deleting your previous tweet as it contains personal account info. - Cal, Plusnet Leeds
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Jonathan Bromley
(@bromleyj) reported
@katebevan @Crundwell @Plusnet I get this too, on my otherwise excellent and reliable PN 80/20 service. But of course the bit that's dropping out isn't PN at all - it's BT Openreach's exchange-to-cabinet-to-home stuff. I suspect you'd get exactly the same with any other provider using the same BTOR last-mile.
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Peter Duckett
(@PeterJDuckett) reported
@Plusnet Can you tell my why my account seems to be frozen when I log in? With the following error msg that a "phone order is in progress" I have been with you for over three years where has this come from, possible fraud? PS your website chatbot is crap chat to a human?
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John Firth
(@Jockfirth) reported
@Plusnet on holiday. App won’t work/sign in. Reset password twice. Still won’t work! #FirstHurdleFail #fail #FirstWorldProblems
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TheMaxxNotBinary
(@MaxxNotBinary) reported
@plusnet this is the second router you have sent me and it seems to have developed exactly the same fault as the first. Regularly dropping service and requiring a restart. What is the fix?
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Plusnet
(@Plusnet) reported
@mc_steveo87 Hi there, sorry to hear you're having trouble with the connection and for the delayed response. Are you still having this issue or is everything working ok now? - Curtis, Plusnet Sheffield
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Simon Fletcher
(@AussieSimon) reported
@Plusnet So it turned out the router had been delivered to a neighbour. No message to say this though, no tracking information available, no one answering your “help line”, and 2 days to respond to a tweet, is a bad first experience
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Kate Bevan 🇺🇦
(@katebevan) reported
well, huge kudos to @Plusnet who picked this tweet up, ran some tests, discovered a wiring issue, called me and have booked an engineer's visit. I'm impressed! (Just one thing, Plusnet: please don't ask customers to give you their password over the phone.)
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Carly Whitewood
(@carly_whitewood) reported
It also left us with no internet as they/@VodafoneUK didn’t cancel our cancellation with plusnet. I work from home & am self employed so this is pretty annoying. Vodafone kindly let us use a dongle for free for now but it’s not the best signal so I’m struggling. @CityFibre
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Deborah Duffin MRSS
(@DeborahDuffin) reported
@premnsikka I use Plusnet for a basic service, its very cheap. I don't need or want any extras so this keeps my bills low, but it's absolutely possible. Give it a try.