Plusnet outages and service status in Alloa, Scotland

Problems in the last 24 hours in Alloa, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Alloa, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Alloa, Scotland

Latest outage, problems and issue reports in Alloa and nearby locations:

• 
  Lord IngAbout (@GraemeHampton) reported 27 minutes ago from Tullibody, Scotland

  @WingsScotland Stu - problem may be with plusnet/BT. Tried edge, chrome and ie from my laptop plus safari from my phone and couldn’t get to site through my router. Switched to 4g on phone and works fine. I’m with plusnet

• 
  Charles Broadfoot (@socialistica) reported 36 minutes ago from Stirling, Scotland

  @Plusnet is there a problem with phoning on the mobile network?

• 
  Ross McEwan (@RossMcEwan68) reported 39 minutes ago from Stirling, Scotland

  @Plusnet Can’t cancel contract online. Award winning customer service according to that annoying Yorkshireman. My 🤬

• 
  David Tolmie (@DavyTolmie) reported 40 minutes ago from Falkirk, Scotland

  @Plusnet my phone is having trouble making calls, can I get a new sim card please

• 
  David McArdle (@davemcardle) reported 42 minutes ago from Dunblane, Scotland

  Got some pithy emails from Plusnet because I've changed service provider and they're clearly taking it personally. Lads, it's not my fault you're 150 quid a year more expensive than John Lewis. And yes, I can cope without BT Sport.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 1 minute ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

• 
  Alison Lees (@AlisonMLees) reported 2 minutes ago

  @Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.

• 
  ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported 6 minutes ago

  @ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer service…in the world (although BT, EE & Plusnet are level *******)

• 
  The Calmer Llama (@EltontoNick) reported 7 minutes ago

  @Plusnet Seems I can no longer log onto your community site (yes I am a customer) and your password reset doesn't work. Is this another part of the service that you're running down?

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 7 minutes ago

  @Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?

• 
  Rosie L (@DONNYDIVArl) reported 17 minutes ago

  So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...

• 
  Dean (@xdean2) reported 20 minutes ago

  @Plusnet looking to change broadband providers from BT but read somewhere that if you try just get routed back to see the expensive option trying to get away from. Can you confirm can swap to plusnet as new customer with new customer pricing from BT?

• 
  MachLoopWales (@MachLoopWales) reported 20 minutes ago

  @Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.

• 
  Anneli Lort (@annelilort) reported 20 minutes ago

  @Plusnet I get the same answer from you every time. You’ve run checks. I shall waste my time and call, but there’s very obviously something wrong that you can’t fix.

• 
  gazza (@ShaunGaz) reported 21 minutes ago

  @Plusnet u closed im still working dog shite - what a crap service and put the charges up...My evening shite cause of planet plusnet