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Plusnet

Plusnet Outage Report in Yateley, Hampshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Yateley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Yateley, England

The most recent Plusnet outage reports came from the following cities: Reading, Egham, and Windsor.

CityProblem TypeReport Time
Reading Internet 1 month ago
Egham Wi-fi 1 month ago
Windsor E-mail 2 months ago
Reading Internet 3 months ago
Reading Wi-fi 3 months ago
Slough Wi-fi 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Yateley, England

Latest outage, problems and issue reports in Yateley and nearby locations:

  • carlospinto08
    Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • jasonmfarrow
    Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • jasonmfarrow
    Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • jezrichens
    Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • jezrichens
    Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • rallen444
    🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • yorkshabastard
    LlamaSouffle27 (@yorkshabastard) reported

    @Plusnet It's not good value when you mess up, close an active account resulting in no service multiple times and then charge an early cancellation fee which hasn't been returned for over six weeks in a cost of living crisis. #uselessplusnetthieves

  • mdfdvntrs
    Modified Ventures (@mdfdvntrs) reported

    @jane_touil @Plusnet @plusnet are scammers. They were unable to deliver a working dsl "broadband" when I moved into a new place (only line option available), then dragged things out with promises beyond the legal 14 days and now extort me out of £200 to get rid of them - tried to cancel since day 8.

  • AndyGWolf359
    Andy G (@AndyGWolf359) reported

    @gentoopb66 @LordWilsonVILLA @Plusnet I’ve had plusnet and I agree they are ****. All the marketing we are great and cheap. Try getting hold of them through customer services and they never bloody listen.

  • TheRealCudit
    Judit Garab (@TheRealCudit) reported

    @Plusnet The link on Instagram doesn't work... Just sayin'

  • Plusnet
    Plusnet (@Plusnet) reported

    @sjcoates67 Hi there Steven, I'm sorry about the problems you've been having with a lack of mobile signal. We're not aware of any issues but please get back to me with your mobile number if that's still a problem. Adam - Plusnet Sheffield

  • Beelzebab666
    Beelzebab (@Beelzebab666) reported

    .@Plusnet Do the engineers ever show up? Second time nobody has arrived and nobody has the decency to call us. Total waste of time. WE have to call YOU in order to find out what's going on and nobody at customer service has asnwers. Do you and OpenReach speak to each other? 🙃

  • 2_Wheeled_Wolf
    @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    Oh wow @Plusnet, you really don't get it! You were charging me nearly £45 & you wanted me to pay it for October & you didn't raise the cancellation of the contract til after the bill was raised & refused to cancel my contract for past month. There's was no way I was paying it!

  • ivbart
    Ivan Bartolo (@ivbart) reported

    There seems to be a #plusnet mass outage in the Hebden Bridge area - phone OK but no #broadband. Plusnet told me it will last until 11am tomorrow 6 Nov.

  • RP_VictorHarvey
    Ruth Illing (@RP_VictorHarvey) reported from Rugby, England

    @Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!

  • ag_barrett
    Anthony Barrett (@ag_barrett) reported

    @Plusnet I have no signal since earlier this morning and cannot make or receive mobile calls. My postcode is BB44RA and my mobile number is 07570812176. I have not been advised of any problems by Plusnet. Can you please look into this