Plusnet

Plusnet Outage Report in Yateley, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Yateley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Yateley, Hampshire, England 02/01/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Yateley, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Reading and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomSlough Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Yateley, England

Latest outage, problems and issue reports in Yateley and nearby locations:

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • oakespedigrees Oakes pedigrees (@oakespedigrees) reported

    @plusnethelp @Plusnet are you going to respond? WiFi is terrible! There's no other way of contacting you!

  • Miss_Faulkner18 Miss_F (@Miss_Faulkner18) reported

    @plusnethelp I'm still waiting for my refund its disgusting. I would warn everyone off using plusnet. All I have had is bad experiences and them not returning my money after zero service.

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported

    have had a very unstable VDSL connection all night, right up until before midday, my equipment is fine, and Plusnet reports no problems, therefore I blame Openreach (or 'Openfail' as I tend to call them as they're not often great at what they do), not ideal when I run things

  • GilloranEmily Emily Gilloran (@GilloranEmily) reported

    @plusnethelp Dire service from @plusnethelp every step of the way. Very frustrated with all the delays and errors from @Plusnet

  • silentbazz ʙᴀʀʀʏ ʀᴏʙᴇʀᴛꜱ (@silentbazz) reported

    Great. Internet has gone again. 6.5 until we're free of @Plusnet's awful service..

  • bartcrouchend Bart Smith (@bartcrouchend) reported

    @plusnethelp: I have been trying to contact Plusnet as am having problems with my router (keeps 'dying', I reboot - and it soon dies again). Your online chat is unavailable and the phones are continually engaged. Can someone please get back to me ?

  • penguinabolt Gina (@penguinabolt) reported

    @plusnethelp I'll re-phrase that, I gave 14 days notice to cancel my contract with plusnet. I've gone to a different provider. My new provider takes over 'at some point up to midnight on 26/02/2021'. What I need to know is if there will be a period of no WiFi during the switch? Thanks

  • Gretchin_ Katy Thorpe Ⓥ (@Gretchin_) reported

    @oakespedigrees @plusnethelp @Plusnet I came on here to check if it was a general outage but I can’t see anything from the plusnet site so I thought I was going mad! Been off for over an hour now

  • PeopleCallMeRob Rob N (@PeopleCallMeRob) reported

    @plusnethelp Like for others, the @Plusnet connection has been rubbish all day. Up and down all the time, and when up it's often been slow.

  • electricmonk111 Andy Key (@electricmonk111) reported

    @EE Well, better value mainly! I'm off to @Plusnet where I can get 4.5GB of data for £6 a month - that's less than half what I've been paying EE for 1GB. And of course Plusnet uses the EE network.