Plusnet

Plusnet Outage Report in Yateley, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Yateley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Yateley, Hampshire, England 03/05/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Yateley, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Reading, Egham, Windsor and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomEgham Wi-fi
United KingdomWindsor E-mail
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomSlough Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Yateley, England

Latest outage, problems and issue reports in Yateley and nearby locations:

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • OlympusAchilles Achilles (@OlympusAchilles) reported

    @Plusnet It’s pointless. The amount of times we’ve called and sent messages and it never helps.

  • 1stLooneyTunes LesleyLooneytunes 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@1stLooneyTunes) reported

    @Plusnet I've just switched to your mobile service. Please can you tell me if free wifi is offered on London Underground as you piggyback EE and they have this service?

  • Sc_Headley Sam_Headley (@Sc_Headley) reported

    @Plusnet is there an issue with the broadband in Borrowash England? We have no WiFi

  • OlympusAchilles Achilles (@OlympusAchilles) reported

    @MatasUrrutiaOr1 @Plusnet It’s a ******* joke init. They brag about doing the nation proud but all they’re doing is our heads in. Just crap broadband.

  • AinaaQaiser Zahra Qaiser (@AinaaQaiser) reported

    @Plusnet The worst Internet ever since we joined this service. Most of the time wifi is down with slow or weak signals. No wifi for more than 2 hours.

  • OlympusAchilles Achilles (@OlympusAchilles) reported

    @Plusnet IM LITERALLY JUST TRYING TO SKYPE MY GIRLFRIEND RN ON SKYPE AND EVERY 2 FREAKING MINUTES YOUR STUPID BROADBAND CUTS OUT. WERE SAT HERE THROWING MONEY AT YOU FOR **** WIFI. SORT IT!

  • keletkezes Dawn Hazle (@keletkezes) reported

    @plusnet I'm trying to diagnose problems with my Dad's setup and I've been through the broadband troubleshooter, but the email link to the Wizard to put in speed tests goes to Help Assistant which is no longer in use: what should I do?

  • RebeccaTope Rebecca Tope (@RebeccaTope) reported

    @Plusnet I have dutifully replied to an email about dates for fixing my fault - with no result. I am now minimally connected, but it's so slow as to be virtually useless. I hope I can claim substantial refunds for the many lost days in the past two years and more. Attention would be good.

  • scottmchale12 scott mchale (@scottmchale12) reported

    @Plusnet @JohnLewis @johnlewishelp 18 days now without landline service & internet for a 77 year old lady living on her own, no mobile network coverage, 4 request for a manager call back but nothing. Plusnet/JohnLewisbroadband should be ashamed, all they can do is pass the buck.

  • AinaaQaiser Zahra Qaiser (@AinaaQaiser) reported

    @Arian06Hbr @Plusnet The worst Internet ever since we joined this service. Most of the time wifi is down with slow or weak signals. No wifi for more than 2 hours.