Plusnet Outage Report in Yateley, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Yateley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Yateley, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Woking, Reading and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Reading |
Internet | |
| Aldershot |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Yateley, England
Latest outage, problems and issue reports in Yateley and nearby locations:
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Deeva1
(@alexis987000) reported
@Plusnet @AlixTraynor2 £30 for a buffering service! Nice one. You’re actually voted one of the worst providers in a poll. I’ve had faster dial up. 😡😡😡😡
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James Barker
(@acidmag_uk) reported
@bt_uk Thank you for the quick response. Tried BT once more (that's THREE TIMES today) and got lucky - the agent understood the problem and is removing the marker. There is a training gap in your call centre, agents saying it was a @Plusnet mistake when it was theirs.
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James | Speed
(@Jamez1095) reported
@OpenreachHelp Thanks for swift reply. The order with Plusnet was cancelled on 31 May, however new orders with BT fail at the Openreach Engineer level as it seems there’s 2 of the same landline numbers associated with our premises on your system. It’s a tricky one as we’re not getting anywhere.
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g9nesis 🏴
(@g9nesis1) reported
@Plusnet What the hell is wrong with the mobile service in CV47 - Southam, Warwickshire? This is now 24 hrs down. Don't tell me it's my phone - I have two and neither connects. UNACCEPTABLE ! 🤬
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Martha
(@OneFuckedUpGirl) reported
Plusnet is the THE WORST ******* provider ever. Five days I’ve been without broadband. Five ******* days for a name change. Absolutely ridiculous and I still don’t have ******* broadband.
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g9nesis 🏴
(@g9nesis1) reported
@Ofcom @Plusnet : Plusnet Mobile - service has been sown in CV47 - Southam, Warwickshire for over 24 hours. Plusnet can't be reached by 'chat' (only gives FAQ's) and can't call them. Tweeted them - ignored. I thought they were top customer service. Unacceptable & ignorant. 😡
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sarahnova19💙
(@sarahnova19) reported
@Plusnet Hello, I reported a fault previously, an openreach engineer was sent out who said he couldn’t install a new line as my neighbour had scaffold up. That is now down and I wanted to get the engineer to return to put the new line in asap. Thanks
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Anthony Ewers
(@ante1974) reported
@Plusnet 48 hours and no response? Help please! Please check your DM
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Rachel Wheatley
(@rachwheatleyx) reported
@Plusnet our WiFi has suddenly stopped working, the box has an orange light and a red ‘b’ light on. It seems our whole building has no WiFi connection, can you help?
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Deeva1
(@alexis987000) reported
@mullallyl @Plusnet Change provider. Get out while you can. They are sneaky squeezing money from their loyal customers. Worst provider around. I’m ready to leave as soon as I can. Had nothing but rip off prices for a slow sluggish service.