Plusnet Outage Report in Yateley, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Yateley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Yateley, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Egham, Windsor, Reading and Slough.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Yateley, England
Latest outage, problems and issue reports in Yateley and nearby locations:
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
Is @Plusnet down?
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dotty V & Free
(@Dorothy97638586) reported
@FlowerP79667758 Plusnet have been great and any problems sorted immediately with fantastic customer service.
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Joe Hart
(@fawltytowers69) reported
@Plusnet Hi, my broadband went down around 10:20 this morning. HG4 area. No reply from anyone via the website report as yet. Any idea what’s going on? Thanks!
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jaggy thistle
(@jaggythistle50) reported
@Ofcom Thank you . Wish I'd copied you in weeks ago with my @Plusnet account. An absolute nightmare and stressful 8 weeks. But they closed the contract yesterday. I'm guessing because I involved you. Dreadful company who think we are all stupid
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Andy Heron
(@andy_heron) reported
@Plusnet Ahh yes, we had an issue with the original old one we had. I purchased a new one at the time. I understand the new plusnet router is much better.
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Abdullah
(@abdullah_24610) reported
@Plusnet Yes the wifi signal is terrible. What am I supposed to do about it though? I have an Wifi Extender in my room, right next to my computer but that doesn’t help. I connect it to my PC and it says “Secured, no internet”. It’s like the months go on and you guys decide to become worse
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MoragSees 🏴🤗🏴
(@MoragSievwright) reported
@Plusnet I’m fed up trying to get to speak to a human on the phone at Plusnet. Trying to sort out why my connection here in Dundee is so rubbish and substandard here in Dundee. Problem seems to be with both Broadband and WiFi. I might need to find a new provider
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claire spencer
(@sonnyjnr) reported
@Plusnet I dont know how to dorect message you. Can you give me a phone number that works. All your customer numbers dont work
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Kat
(@Kat_F_88) reported
@Plusnet my mum's landline is not working, the engineer confirmed there is a fault but no fix on the horizon. Your team have refused to increase her minutes on her mobile plan. Why should she pay line rental for a line that doesn't work, and pay for a bolt on to make up for it??
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Verity Ⓥ 💙 #PlanetOverProfit #BLM 🏳️🌈🇪🇺
(@veritysmart) reported
@Plusnet Just been told not getting 4G you’re charging me for & now you’re placing barriers in my way from appropriate support to rectify as a disabled customer. I need to use text based systems & you refuse to accommodate my disabilities seemingly in breach of the DDA.
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PAUL TIBBLE
(@tibble_paul) reported
@Plusnet your service sucks. I don’t need your help as I’ve no home internet connection right now, but when my contract finishes in January I’ll definitely be leaving your company. This’ll not do