Plusnet Outage Report in Yateley, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Yateley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Yateley, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Woking, Reading and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Reading |
Internet | |
| Aldershot |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Yateley, England
Latest outage, problems and issue reports in Yateley and nearby locations:
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
Is @Plusnet down?
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Russ Mids M🎯d 🛵 😎✊
(@russmayes66) reported
@Plusnet had slow Internet for over a week now 1.7mbps at best can't watch any on demand services without annoying buffering having to use phone data as its so slow have done all checks its getting very frustrating never had this problem with Sky
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Tourettes Tapir
(@TourettesTapir) reported
@Plusnet I am an existing customer and am now wondering whether to renew my contract with you. I've been offered a new deal but it's more expensive than what's advertised on the website. How come? Surely I should be able to access your best deals as a loyal existing customer.
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alice
(@beplatform) reported
@plusnet @plusnethelpI have been experiencing really spotty broadband connection today. It’s been slow and sometimes no connection. I phoned up plusnet customer support and after passing security, the gentleman run a test.Unfortunately the line was cut off at some point pls help
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Hugo Texugo 🏳️🌈
(@TexugoHugo) reported
Hi @Plusnet , we've been without broadband connection all day because of an outage which was supposed to be resolved by 3pm. Is this going to be resolved soon? We work from home so we're counting on our WiFi to work tomorrow. Please let us know soon as we need to find alternative
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🌸🏳️⚧️ handsovereyes 🎩🌈
(@handsovereyes) reported
@Plusnet internet keeps going down and router flashes yellow for the last couple of days its getting unbearable, can I have some help?
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Callum McInnes
(@therealb1gmak) reported
@Plusnet Internet is constantly dropping out a month after the same issue was supposedly fixed. Any ideas?
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Rob Potter
(@RobPotter) reported
@Plusnet Hi, my router makes a hissing/clicking noise. I think when something is connected to the 5g. I've turned the 5g off and the noise stops but everything then runs very slowly. Is it possible to get a new router or any other suggested fix?
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Plusnet
(@Plusnet) reported
@Edna_Welthorpe_ Hi Edna, I'm sorry to see that you're having connection problems. If you send us your account username we'll look into this. Regards, Emily Plusnet Leeds 🌞
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Paul West
(@PaulWest_) reported
@plusnethelp @plusnet any chance of anyone answering your phones this side of 30 minutes? I haven't heard from anyone for four days now regarding a massive issue
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Jake Watson
(@J_owatson) reported
@ArtetaOut_v3 @EE Literally just pulled up to my drive and theirs an Open reach tenichian outside someone else has the same issue and their with plusnet so it appears to be an issue with lines or distribution box. So @EE I owe you an apology.