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Plusnet

Plusnet Outage Report in Yateley, Hampshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Yateley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Yateley, England

The most recent Plusnet outage reports came from the following cities: Reading, Egham, and Windsor.

CityProblem TypeReport Time
Reading Internet 1 month ago
Egham Wi-fi 1 month ago
Windsor E-mail 2 months ago
Reading Internet 3 months ago
Reading Wi-fi 3 months ago
Slough Wi-fi 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Yateley, England

Latest outage, problems and issue reports in Yateley and nearby locations:

  • carlospinto08
    Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • rallen444
    🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • jasonmfarrow
    Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • jezrichens
    Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • jasonmfarrow
    Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • duffer007
    john duffy (@duffer007) reported

    @Plusnet my broadband is down and your website isn't working either So how the hell do I report a fault if everything is broken ????

  • _thekatspyjamas
    Kat Lacey (@_thekatspyjamas) reported

    @MattCarnie I upgraded to fibre with Plusnet who I think use EE's network. It is just me using it but so far its been faultless and Plusnet do have decent customer service

  • Nat_666_666
    Nat (@Nat_666_666) reported

    @Plusnet how do I cancel my TV and btsport package

  • PScotfree
    Peter Forbes (@PScotfree) reported

    @plusnethelp Query. I have router (Plusnet) set to both 2.4 & 5 ghz settings but of late I keep losing the 5g signal. have found that if I switch router off for 30 secs or so, then I can reconnect to 5g signal. Does this mean fault with router ??

  • louise_leyla
    Leyla LL (@louise_leyla) reported

    @Plusnet please can you help? I want to remove an add on which I am not using and there is no other way to contact you. Thanks!

  • Kel_b_og
    KOG (@Kel_b_og) reported

    @plusnethelp due to plusnet not abiding to terms set out in contact with reference to minimum speed, I'm wanting help cancelling my service.

  • MonikaGbSk1
    MonikaGbSk (@MonikaGbSk1) reported

    @plusnethelp I am in Scotland near Stirling and the internet has been down 5 times today and I keep getting disconnected from my online work platform. I have done all the checks recommended by Plusnet, can you please call me to fix it.

  • WhozLia
    𝘼𝙖𝙡𝙞𝙖𝙝 🦄 (@WhozLia) reported

    plusnet sucks.

  • rhino_beehive
    rhino beehive (@rhino_beehive) reported

    Terrible service today from @Plusnet and one of the useless companies they outsource to. Offered a £75 reward which expired before we had a chance to activate it. Not advised of the cut-off at point of sale. Still, probably just means more profit for you, right??

  • rhino_beehive
    rhino beehive (@rhino_beehive) reported

    Terrible service today from @Plusnet and one of the useless companies they outsource to. Offered a £75 reward which expired before we had a chance to activate it. Not advised of the cut-off at point of sale. Beware disingenuous #plusnet rewards! #thatlldo nicely for you I imagine