Plusnet

Plusnet Outage Report in Yateley, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Yateley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Yateley, Hampshire, England 03/01/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Yateley, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Reading, Egham, Windsor and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomEgham Wi-fi
United KingdomWindsor E-mail
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomSlough Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Yateley, England

Latest outage, problems and issue reports in Yateley and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RobPotter Rob Potter (@RobPotter) reported

    @Plusnet Hi. I've had orange light and flashing red b since 4.30 this afternoon. No dial tone on land-line phone. Have tried texting and response was its a network problem but ant find evidence of this on down detector or your / bt service status. Any help appreciated

  • ChrisRSlade Chris (@ChrisRSlade) reported

    Hi @Plusnet we've just switched to you, but the wifi just doesn't reach the back of the flat - are you able to provide a wifi extender or something to help with this please? Thanks!

  • gerblin daniella raymond (@gerblin) reported

    @Plusnet anyone else's down? I checked my account and it says restriction but I'm paid up to date. HELP?!

  • lynnipenny69 Lynda.moore69@gmail. (@lynnipenny69) reported

    @Plusnet Award winning service the girl Jasmin I just spoke to couldn't have sounded lesso tethered if she tried, my first day with you it's 6pm and I STILL have no I ternet, despite you cutting my existing provider off at midnight!!

  • PREMIERCLARETS STEBFC1882 (@PREMIERCLARETS) reported

    @Plusnet hi, my WiFi has been down now for over 24 hours, my bill is up to date, I already phoned Plusnet yesterday and nothing has changed.

  • davidrsim David Sim 🕊️ (@davidrsim) reported

    @Plusnet Thanks - SIM arrived today. Some feedback... the default sign up option shouldn't be to transfer the number before the SIM arrives, or at least it shouldn't be without a warning that it might result in significant loss of mobile service. If I'd known I'd have waited to transfer.

  • davidrsim David Sim 🕊️ (@davidrsim) reported

    Yet another @Plusnet customer here with a mobile number that has been ported but no SIM card. Brilliant.

  • archie42 Chandulal Z Shah (@archie42) reported

    @Plusnet We had an outage in Milton Keynes MK1 MK2 MK3 areas today. Sky was quick to inform their user of this situation, but Plus Net did not bother. Had to phone support to find out after a while. Why?

  • RikiCochrane Riki Cochrane (@RikiCochrane) reported

    @Plusnet I am stuck in South Africa and cannot call your customer service department. Surely in 2021 there must be a way that I can send SOMEONE in PLUSNET an email ? This is just crazy .... do not ask me to use your horrible portal system!

  • dave_lakes Dave (@dave_lakes) reported

    @Plusnet @YorkshireTea Do you have award winning customer service because there’s no way to complain?