Plusnet Outage Report in Yateley, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Yateley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Yateley, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Reading, Egham and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Egham |
Wi-fi | |
| Windsor |
||
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Slough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Yateley, England
Latest outage, problems and issue reports in Yateley and nearby locations:
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Johnkey
(@NobbRott) reported
Ditched @Plusnet broadband and phone account today after 11 years. The customer services person did the usual package upgrade offer to their fastest package. Problem is I should already have been on the fastest. So when did @Plusnet change my speeds and not notify me? #abysmal
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Startled Jesus
(@StartledJesus) reported
@Plusnet Do you have a contact number or email address for Contract expiry retentions? I am an existing and long standing customer, and my contract expires in June this year.
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Amanda 💙
(@ajpickering) reported
@Plusnet I'm a new customer and my broadband should have gone live on the 8th March. I am now without a phone line or broadband and can't work. Can I get an update? This really won't do!
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Matt Bowen
(@bowenmatt) reported
@Plusnet I get why the costs rise, but it's a little cheeky to give me a price then put the price up before you've switched the service on. Surely you could have a) Quoted the new price, b) Told me the price would change when I ordered or C) honoured the original price for the 1st year?
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Matt Bowen
(@bowenmatt) reported
@Plusnet But that's my point, Mike. On 24/2 the call centre never mentioned the possibility of imminent rises. I'm not disputing the validity of the rise, just that you appear to have deliberately omitted that information to secure my custom. A disappointing start to our relationship
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CW1885
(@CW1885) reported
@Plusnet I have private messaged you a couple of times now coz your router isn't working. You've had all day to reply and you ain't. Any chance you can sort out the pony service I pay over the odds for
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ED Steenson
(@EdSteenson) reported
@Plusnet is THE worst #broadband in the #uk
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🇬🇧 BLOKE IN PUB
(@paulturner2012) reported
@Plusnet Not if you keep breaking connection! Getting bad. #plusnet #broadband
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Olly Cole
(@OllyCole) reported
@Plusnet Hi - can you cancel BT Sport from my broadband package please? As a Spurs fan I won't be needing it anymore.
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Plusnet
(@Plusnet) reported
@onairwithgareth Hi Gareth, I hope you had a good weekend despite the slow speeds. I'm sorry about that, I know it can be a horrible experience. Have you made any changes to your home wiring? Such as installing new extension socket or internal/external systems like cameras? Salik- Plusnet