Plusnet

Plusnet Outage Report in Yateley, Hampshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Yateley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Yateley, Hampshire, England 11/13/2025 11:00

November 13: Problems at Plusnet

Plusnet is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Yateley, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Aldershot and Reading.

Loading map, please wait...
City Problem Type Report Time
United KingdomAldershot Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading E-mail
United KingdomReading E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Yateley, England

Latest outage, problems and issue reports in Yateley and nearby locations:

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • h2dgy Dave Hodgson (@h2dgy) reported

    @virginmedia I've been with you a month and my service has gone down. I've been with PlusNet for many years on much slower speeds but never had my service go down. This is absolutely shocking experience. Your prices are higher but your service is poor. Sort it out asap!

  • Miso69432545 Miso (@Miso69432545) reported

    @Plusnet Cannot get hold of anyone in #customer services. Internet is rubbish and your operators just hang up! Terrible customer service!

  • estrellasadie EstrellaSadie 💙 (@estrellasadie) reported

    @Firesnakious Maybe check the settings on the new router? My router, provided by PlusNet is awful, and drops out all the time. I keep meaning to replace it.

  • chaswhi Charles Whittington (@chaswhi) reported

    No response yet, @Plusnet say I asked to leave (I didn't) & they are disconnecting me on 1st Feb! @plusnethelp HELP! Follow the saga here to see how their support deals with it

  • KimBeesley3 Kim Beesley 3 (@KimBeesley3) reported

    @DrJessTaylor @skytv @EE Hi Jess, if EE doesn't work out give Plusnet a go. I've been with them for yonks. When you, rarely, have to call Tech Support you get straight through to a person, wow! They always do deals so don't go by the telly ads. Years ago they even remotely fixed my computer for nothing.

  • irene_allan Irene Allan (@irene_allan) reported

    @Plusnet guys you have no one avail on online chat & when I call customer services you have a recording saying no one avail & hang up! So what’s a girl to do?

  • Glamouranna 💚💜Anna Sans Souci (she/her) (@Glamouranna) reported

    Hi @Plusnet your openreach engineer stood me up? I've been waiting since 8am and still no news... It is impossible to reach you on the phone, could you help?

  • thewolvengirl Me llaman Carlota (@thewolvengirl) reported

    @plusnethelp Is it just me or Plusnet is not working in CT3?

  • paulmadkayaker Paul Barrowcliffe (@paulmadkayaker) reported

    @plusnethelp Hi. My mother signed up for plusnet broadband and phone back in January 2020. Her package should include caller id but it’s not working, it never has. Can you check this please?

  • prjohn42 Peter Johnston (@prjohn42) reported

    @Plusnet We are having problems with our telephone. We have no dial tone. We have also used the test socket.