Plusnet Outage Report in Yateley, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Yateley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Yateley, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Egham, Windsor, Reading and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Egham |
Wi-fi | |
| Windsor |
||
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Slough |
Wi-fi | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Yateley, England
Latest outage, problems and issue reports in Yateley and nearby locations:
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Stephen Marriott 💙
(@marriott7170) reported
from
Wokingham, England
Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
Is @Plusnet down?
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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c8lzero
(@c8lzero) reported
@LestahGeorge @Plusnet Plus net has a DNS issue. If you set your DNS to Google 8.8.8.8 on your router under Advanced Settings, IPv4 Config by turning off Auto DNS Servers and entering 8.8.8.8 as primary it will work until they are back up
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Smita Poojary
(@Smita_DigiMarke) reported
@Plusnet is your internet service down? Any updates?
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Rare | 📲🚽
(@RareAxies) reported
@Jimmc82 @Plusnet Looks like a major outage Based on prior experience they’ll respond in May
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Tracie Thomas
(@TracieThom75354) reported
@Plusnet internet been down since 8.15am 5th Jan 2026 here in west moors, Dorset
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FFTV Crypto
(@Jesusnumba1fan) reported
@discodavebaker @Plusnet Plusnet is down nationally
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Ashley Benstead
(@ashleybenstead) reported
Good to see you still offer your 3-6 month DNS outage @Plusnet free of charge.
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OneWordFilmReview
(@OneWordFilmRev) reported
@gareth_p1 @virginmedia I've just seen this post, it reminded me to call and negotiate a better price, now I am a customer of PlusNet - they offered me £31.99 PCM for 910Mbps, £140 voucher and 7 copies of Norton 360...... 15 years i've been with Virgin.
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L🩷
(@lzgtskllz) reported
@RareAxies @Plusnet They don’t even answer. Awful service. Worst customer service too
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c8lzero
(@c8lzero) reported
@Jimmc82 @Plusnet Plus net has a DNS issue. If you set your DNS to Google 8.8.8.8 on your router under Advanced Settings, IPv4 Config by turning off Auto DNS Servers and entering 8.8.8.8 as primary it will work until they are back up
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Keith Danger
(@KeithDanger_uk) reported
@status_is_down Yep down for me, tho if I change my dns to 8.8.8.8 for Google, everything working, so plusnet possibly has a dns issue?