Plusnet Outage Report in Yateley, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Yateley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Yateley, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Reading and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Wi-fi | |
| Slough |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Yateley, England
Latest outage, problems and issue reports in Yateley and nearby locations:
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
Is @Plusnet down?
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Stephen Marriott 💙
(@marriott7170) reported
from
Wokingham, England
Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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سمير الجزائري
(@samirkerbadj) reported
@Plusnet Hi, I am a new customer still waiting for his router to be delivered, my activation date meant to be on the 29th, how much compensation I am eligible for!?
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Joe
(@cysecste) reported
@Plusnet how can I get support with my broadband without calling you? I'm profoundly deaf and all your support directs me to call you which won't work.
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Joyousdivision
(@joyousdivision) reported
Hi, @Plusnet an engineer has been to my property today to install my new full fibre line. Unfortunately he was unable carry out the installation due to poor access, surely this should have been ascertained before an installation appointment? Please could you advise the next step?
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Fr.James Mather FRSA #StandWithUkraine #LoveENO
(@tigerrector) reported
@Plusnet Why's your service so unclear? Trying to complete my BTSportsApp just takes me to: "Great news, you've already completed your registration. To access BT Sport simply download the BT Sport app and log in using your BT ID" No indication how to actually 'simply download'
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Mel Macnab
(@melmacnab) reported
@Plusnet in Spain do I need to put my data roaming on as I can’t make calls or get any signal unless I do?
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Robin
(@fronkoduck) reported
@Plusnet Thanks Mike. I'm guessing I was allocated to Adam yesterday evening but have been bumped out of the queue due to these communication issues.
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Fred
(@froddd) reported
@Plusnet I take it no changes to existing SIM-only customer contracts mean there will be no changes to roaming charges, and that contracts will roll over at end of contract period with same terms?
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I'm the messenger. Fire away!
(@bmc875) reported
@supershycelts I have used Plusnet for some years. (They are a BT light company). No problems.
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Tim Butler
(@TimButlerWorcs) reported
Hi @plusnet I've been trying to get through on the phone line for 30 minutes but it doesn't seem like there's anyone there. I want to cancel my broadband account but no-one will answer the phone to help me. Where can I find a form or an email address to close my account?
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Robin
(@fronkoduck) reported
Hello @Plusnet, my mum is having phone trouble and troubleshooting guidance has failed, can I get some assistance?