Plusnet

Plusnet Outage Report in Yateley, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Yateley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Yateley, Hampshire, England 09/16/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Yateley, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Reading and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Wi-fi
United KingdomReading E-mail
United KingdomReading E-mail
United KingdomReading Internet
United KingdomAldershot Internet
United KingdomFleet E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Yateley, England

Latest outage, problems and issue reports in Yateley and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MonkeyTennis14 Steve (@MonkeyTennis14) reported

    @Plusnet Hi Dale. I’ve sent a DM but not had a reply. The outage corresponds with the new ‘Community Internet’ boxes being put up on our road.

  • ItsPreeceyHere Leigh Preece (@ItsPreeceyHere) reported

    @bt_uk Money Expert knocked on my door earlier, pushy young lady, no introduction, claimed poor Internet speeds in my area (78Mb/20MbFTTC!) and asked about a letter you guys have sent me, despite being a Plusnet customer. Not impressed at all 😞

  • dombrasted Dominic Brasted💙😷 also on Mastodon (@dombrasted) reported

    @_julietelliott Had a similar issue a few years ago with Plusnet. They said all ok and BT openreach needed to look at their side of things. In end Plusnet sent a new router and BT came and checked their cabling. Maybe worth resetting the router. Turn off , count to ten and reboot. Wait few mins

  • DtotheG22 DG (@DtotheG22) reported

    Hi @Plusnet for the last week or so my wife and I have been having issues with our mobile calls constantly breaking up when phoning others and each other, both of us are with @Plusnet , any ideas?

  • LizzieAnnS91 Elizabeth Snell (@LizzieAnnS91) reported

    @Plusnet hi our internet keeps cutting out every few minutes. Are there any known issues?

  • owencb Owen (@owencb) reported

    @Plusnet DID YOU KNOW PLUSNET HAVE RAMPED UP MY MONTHLY BILL BY £6 FOR DOING ABSOLUTELY **** ALL? *****.

  • Plusnet Plusnet (@Plusnet) reported

    @justme52181797 Hi there, I'm sorry that you've had problems getting a mobile signal, would you mind sending us a DM with your full name and mobile number so we can look into that for you? - Adam - Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @hazzajunk Good morning Harry, thanks for your message! I'm sorry to hear that you're having trouble with your Plusnet sim, I'm sure this must be really frustrating for you. Other than over the phone, reaching us on this platform would be the next best thing to do. -Dale - Sheffield

  • STittayz SugarTittayz (@STittayz) reported

    @EVPuzzle @maxsec @TalkTalk Plusnet are terrible. Just as bad as talktalk. They are not what they used to be.

  • Marley_19_ ⭒maniyaa⭒ (@Marley_19_) reported

    plusnet wifi has the consistency of puff ******* pastry trying to do uni work and **** keeps lagging