Plusnet

Plusnet Outage Report in Yateley, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Yateley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Yateley, Hampshire, England 01/20/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Yateley, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Reading and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomSlough Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomReading Internet

Community Discussion

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Plusnet Issues Reports Near Yateley, England

Latest outage, problems and issue reports in Yateley and nearby locations:

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • marriott7170 Stephen Marriott 💙 (@marriott7170) reported from Wokingham, England

    Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Danjones_uk Dan Jones (@Danjones_uk) reported

    @redmeister81 Inevitable as they downgrade plusnet to a budget offering. Shame really, always had good service from them - consumer and business.

  • TimMEsports Tim Masters (@TimMEsports) reported

    @Plusnet Plusnet messed up my installation and then failed to provide a substitute I could use until they fix their error. Now I've sourced a substitute, Plusnet refuse to pay any money towards it and only offer credit, which doesn't cover the cost of the short term fix. Award winning!

  • charmangel75 Amanda Shaw (@charmangel75) reported

    @Plusnet intermittent broadband outage since 10 yesterday morning, what's going on??? DL5 area

  • EasilyAnnoyed1 easilyannoyedone (@EasilyAnnoyed1) reported

    @Plusnet hey Plusnet, I'm trying to use my own router but the device claims the wan cable is unplugged although it's not? I've got fibre and done the required settings properly, do your network specialist have an idea what might be wrong? The router is Asus rt ac85p

  • ash_ayl Ash (@ash_ayl) reported

    @Plusnet Switched to BT Business Broadband as you are closing down your business services, yet I've received a cancellation bill when you advised this shouldn't be the case!

  • kihroberts1 Ki Roberts (@kihroberts1) reported

    @Plusnet Username: kindpeter: DO NOT CANCEL OUR PLUSNET WIFI!!! WE HAVE NOT ASKED TO CANCEL. got your email to say our ac will be stopped from midnight. PLEASE DON'T. This happened once before and we had no wifi + it took ages to open a new account.

  • W4RNERSWH0RE caro¹⁶ (sage's) (@W4RNERSWH0RE) reported

    plusnet you are taking ur sweet time to get us our wifi. we paid like over a week ago and only just got the letter of confirmation and still no wifi box n ****.

  • linzosmalingos lindsey robson (@linzosmalingos) reported

    @Plusnet Hi Mike, I don't have an issue with the Internet? I need to arrange to cancel or transfer my service please

  • ShahHita Hita Shah (@ShahHita) reported

    @Plusnet please try to avoid going to plusnet,worst service ever.Having business account and no internet from last 6 hours been on call for ages and nobody knows what they are doing

  • weenell3 @WeeNell Furtado 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@weenell3) reported

    @SandraToFriends I signed up with them when I came home fae Cyprus. Nightmare! The engineer never showed up and trying to get through was awful 😖 I've been with PlusNet for 7yrs and touch wood no issues x