Plusnet

Plusnet Outage Report in Yateley, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Yateley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Yateley, Hampshire, England 12/12/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Yateley, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Reading, Woking and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomWoking Internet
United KingdomReading Internet
United KingdomAldershot Internet
United KingdomReading Wi-fi
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Yateley, England

Latest outage, problems and issue reports in Yateley and nearby locations:

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @send2gl Hi Geoff, I'm sorry for the delay in responding; we're really busy at the moment, so it's taking longer to get back to everyone. Are you still having issues with your connection, or has everything returned to normal? -Tony Plusnet Sheffield

  • Stubbs Stuart Grimshaw (@Stubbs) reported

    @MariaWhalton @Plusnet I went through the text bot thing by calling the support line, they reset … something… and it’s been fine since.

  • AurtherSwindel1 Arthur 'control group' (@AurtherSwindel1) reported

    @Plusnet is your service down in the Midlands?

  • jitzleo jagjit (@jitzleo) reported

    @Plusnet the worst ISP ever. They will take your money but have no valid methods to contact them should the internet stop working.

  • jitzleo jagjit (@jitzleo) reported

    @Plusnet how the actual f**k do I raise a support case with you? Your customer “support” is non existent and ph no on your website is dead. Useless companyll

  • McnicollShona Shona McNicoll (@McnicollShona) reported

    @Plusnet Does Plusnet Broadband have a Customer Services email address? Thank you

  • RodGray87 Fly Cup (@RodGray87) reported

    Not to worry @Plusnet - just found other folks on your forum confirming that your service is pretty much unusable in the USA. Thanks for your zero help. Change of provider incoming.

  • liz_abc1 Liz Kemp (@liz_abc1) reported

    @Plusnet hope someone can help. I switched last month through USwitch to Plusnet mobile. Still no reward card which was offered when I signed up. Please advise.

  • Mojomarm Rebecca 💙 (@Mojomarm) reported

    @Plusnet just tried to login to grandma’s account (with her permission obvs) to check itemised bills as they’re higher than she’s expecting. Online portal say ‘updating’ so can’t check - is this system issue that will clear soon?

  • jitzleo jagjit (@jitzleo) reported

    @Plusnet plusnet is hands down the WORST ISP in the UK. Getting leas than 1Mbps (contracted 50Mps) but getting ZERO support as there are NO methods available to contact them. Absolutely zero. Rubbish company.