Plusnet Outage Report in Yateley, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Yateley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Yateley, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Reading, Egham and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Egham |
Wi-fi | |
| Windsor |
||
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Slough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Yateley, England
Latest outage, problems and issue reports in Yateley and nearby locations:
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Bradbury
(@jonbradbury) reported
@highwaylass @Plusnet @plusnethelp 95% of the time it’s too many nearby routers all on the same channel. Change wifi channel at the router, or try disabling 2.4, or 5ghz, mine are all on the 5ghz, got a customer where have to set them all on the 2.4. Also some kit likes the 2.4 & 5ghz to have separate names
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Stacy
(@StacyB1703) reported
@OpenreachHelp hi I have contacted plusnet regarding an issue with my Internet. They have raised a job with yourselves as they say my phone line isn't working. Im in the ub7 area. No Internet for 2bdays.
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Highwaylass
(@highwaylass) reported
@jonbradbury Sorry, that was a bit abrupt. I tried all those steps which are recommended on the PlusNet help forum but they didn’t sort it; I had to factory reset the router. Now all is OK - until the next time. On the forum PlusNet mention a solution they are rolling out - hopefully soon.
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janet leather
(@JanetLeather) reported
@Plusnet is there anyone who is going to respond? my parents have been without internet for 2 days now. No one is answering the customer services phone number. How do they get assistance as there is nowhere to email for support either?
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eXceeding
(@eXceedingUK) reported
@plusnet claim: 'We're here to help whenever you need it' 'You’ll be backed up by experts' 'Switching is easy' ‘Leave the rest to us’ None of the above is our experience of @plusnethelp @Plusnet !
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Rhydian Edwards
(@rhydsnewi) reported
@highwaylass @Plusnet @plusnethelp Have you tried changing the network names on your 2.4 GHz and 5 GHz network to be different? Also you can use any router on a Plusnet service so worst case you can buy a decent personal router
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Nigel Jones
(@planetf1) reported
@matt303 @Plusnet @zeninternet nope - they promise to keep prices same. Of course they are higher.. though better service (and niceities like static ip ipv6 etc). I'm very pleased I switched to them.
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Colin Ward
(@Colsy18) reported
@Plusnet How long will your online chat service be offline for please?
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Rich
(@recaro001) reported
@plusnethelp I have had my plusnet broadband a few months and the wifi is constantly dropping out. The speed check I do on my laptop looks fine but I regularly have issues with teams freezing which is a new issue since I switched from sky
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eXceeding
(@eXceedingUK) reported
@plusnet claim: 'We're here to help whenever you need it' 'You’ll be backed up by experts' 'You’ll be backed up by experts' 'Switching is easy' None of the above is our experience of @plusnethelp @Plusnet !