Plusnet

Plusnet Outage Report in Yateley, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Yateley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Yateley, Hampshire, England 02/11/2026 10:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Yateley, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Reading and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomSlough Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Yateley, England

Latest outage, problems and issue reports in Yateley and nearby locations:

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • xEmilyWood Emily Wood (@xEmilyWood) reported

    @Plusnet do you no longer offer an online chat service??

  • johnoworcs John Owen (@johnoworcs) reported

    @Plusnet @_JimDavis_ Expected to transfer from John Lewis this week. Told phone had swapped at 13.55 on Monday and that Broadband would follow before midnight. Now Wednesday evening and nothings happened, no communication and call centre values me so much that they don’t answer calls Rubbish service

  • MartinCoops4 Martin Coops (@MartinCoops4) reported

    @Poppymay171 @taswoldCookie @JasonManford Because I don’t find the guy out of the PlusNet advert’s understudy remotely funny doesn’t mean I’m miserable - I would just rather defend genuinely poor people rather than a gazillionaire pampered failed ‘actress’

  • andywash Andy Washington 😷🇪🇺 (@andywash) reported from Hackney, England

    My Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.

  • cortexrock Mark Roberts (@cortexrock) reported

    Dear @Plusnet as John Lewis Broadband's owner/operator, please give me (as an Additional Support rep on my mum's account - ref 02427432) an update on query refs 229865956 & 229954850? Trying to get the account closed so I can move her to another ISP & keep her phone no. Thanks.

  • WolfBaginski Wolf Baginski💙 (@WolfBaginski) reported

    Emails from @Plusnet to me are being consistently classified as spam by the @gmail service.

  • winiwoohoo winiwoohoo 🐀 🎨✏🖍🖌 (@winiwoohoo) reported

    @Plusnet Has there been a broadband problem for the last few days? Ours keeps cutting in and out. Not really sure I want to renew if there is an ongoing issue 🤔

  • marie_cooper Marie Cooper (@marie_cooper) reported

    Ah. I called Plusnet and person I spoke to was very helpful. Turns out BT are doing work in the area and my internet has been down since 9.39am. I was at work so I didn't notice until I got home. The work should be complete by around 7pm apparently.

  • RAdamHalls Richard Adam Halls (@RAdamHalls) reported

    @DemonTomatoDave Do you use a Plusnet router? I found that to be the issue. Got a cheapy BT one off eBay and never had any issues after that.

  • StevenBarringt6 Steven Barrington (@StevenBarringt6) reported

    @Plusnet ....why do you not have a text method for contact, using the mobile is irritating and everyone but Plusnet is reading the engineer's report. Call your customer...you are responsible for the installation.