Plusnet Outage Report in Yateley, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Yateley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Yateley, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Reading, Egham, Windsor and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Egham |
Wi-fi | |
| Windsor |
||
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Slough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Yateley, England
Latest outage, problems and issue reports in Yateley and nearby locations:
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Leah Whitehorse
(@LeahWhitehorse) reported
from
Salford, England
@bt_uk It would be helpful if you updated your website to show known service issues and outages. Outage in Manchester today is a known issue yet nothing on your site. Plusnet informed me.
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😾😾😾😾
(@erinsteph_x) reported
My stupidity + kinda poor wording by @Plusnet near caused a heart attack, email about a small price increase didn’t say “monthly price will increase by £1.15”, it said “price will increase by £1.15 a month”, and i briefly took that as every month being £1.15 more than the last 🙃
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💙
(@retallycally) reported
@Plusnet unable to use my mobile as network not registering. Have tried all routes to fix but it won't work. Urgent help needed
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Plusnet
(@Plusnet) reported
@tho78450 Hi there Tanya, thanks for getting in touch, I am sorry to hear that you've had a poor customer journey with us, I want to change that for you if you'd let me. If you Dm me your plusnet username I can have a look at your account. Would you be ok with this? -Mike.P Sheffield
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Kat
(@mostly_sleepy) reported
@pipmadeley @Plusnet Try setting all your devices to static IPs (will be in DHCP in the router settings), that solved a very similar-sounding problem my printer/laptops-talking-to-printer and FireTV had on my network.
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Linzi🏴🇨🇦
(@Linzzzzi) reported
@Plusnet hello! I'm trying to contact someone about my broadband bill - can you help?
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Richard
(@Richard50478103) reported
@Plusnet Hi Plusnet - you’re losing 2 customers today after you are bumping up your prices, I was willing to live with the lack of wifi calling and lack of signal in my village for the cheaper cost of your plans, now they are going up I’m moving on
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Paul Crabtree 🇬🇧
(@pacrabtree) reported
@CumbriaPR I could be wrong but everyone uses the same network installed by btopenreach unless there is a standalone service. So it doesn't matter if it's Sky, EE, PlusNet. As someone suggested I would use BT they can sort out issues quicker being in touch with OpenReach on a regular basis.
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Vivienne 💙🧡🌻
(@Vdweller) reported
@CynthiaRao4 My daughter had these problems with Virgin when she moved into her flat a few years ago. After struggling with them for a while her contract came up for renewal and she switched providers. I think she went to PlusNet. She’s had no problem since.
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Clare Jones
(@therealdrcj) reported
@Plusnet - I’m not the happiest customer as my broadband has not been reliable. However, I’d like to give credit to Abdul who dealt with my issue today - he listened, empathised, suggested a solution then carefully talked me through the process. I felt valued. Hope it works!