Plusnet Outage Report in Yateley, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Yateley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Yateley, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Reading and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Wi-fi | |
| Slough |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Yateley, England
Latest outage, problems and issue reports in Yateley and nearby locations:
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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kimhood
(@kimhood25) reported
@ChristineK1968 @Plusnet Yip very difficult and rude staff
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Ian Nock
(@iannock) reported
@PartytimeRL @Plusnet Although when I had the issue, they were about as useful as a wet paper bag... it was a 3 day outage, but it was localised to me. Prior to that we had a 3 day outage when some idiot stole the over ground fibre connection thinking it was copper
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Michael Saleem 🇬🇧
(@michaelsaleem) reported
@finance55uk @Plusnet Same with my ISP. I'm now paying £73.75 / month (after price increase) for 900 Mb/s FTTP. The service is good and the Internet connection is very reliable, but it's just painful knowing that the same package is available for new customers for £40.99 / month (~ 44% less)! 😒
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RobW - Money365
(@w1_rob) reported
@finance55uk @Plusnet I had the same with virgin. I found that due to them increasing it so much you also had the option to come out of contract early. This gave me extra leverage and instead of the £11 increase, they knocked it down to a £1.30 increase just by making a quick call to them
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russ
(@dirk7890) reported
Anyone out there with broadband issues with @Plusnet
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Carol Jackson
(@Gspeed11) reported
Shocking shocking service from both @JohnLewisRetail and @plusnet John Lewis have terminated their broadband but expecting customers to pay a termination fee to plus net. My elderly friends are so upset and disgusted with John Lewis at leaving them in this predicament.???
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Mighty Maths Man
(@mightymathsman) reported
@Plusnet the disappointing thing about not having an email address is that when you fail to do what you say, and the customer is out of the country, then it is difficult to resolve the matter. Please give me a way to contact you without incurring a large international phone bill.
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🌠✩Lady✩Jemm✩🌠
(@FlossyJem) reported
@Plusnet I'm moving properties within the next month... as soon as I have a move in date, is it a simple switch over? Obviously long as the service is compatible etc..
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Kirsty
(@pumpkinkorokke) reported
@Plusnet Hey, I've had no calls, texts or mobile data for 3 days now? Coverage checker days there's no issues in my area. I've tried all the usual hacks, turning on/off phone and aeroplane more, reinserting sim etc.
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tasha woods
(@tashawo16229873) reported
@Plusnet ,HELP! I’m going on holiday to Spain 🇪🇸! Sunday,however I’m struggling to sort it it as it’s in my husbands name yet:because sane account I can’t dOrr it to make my phone accessible abroad 🤬