Plusnet Outage Report in Yateley, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Yateley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Yateley, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Woking, Reading and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Reading |
Internet | |
| Aldershot |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Yateley, England
Latest outage, problems and issue reports in Yateley and nearby locations:
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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FudgeMaths
(@FudgeMaths) reported
@robotmaths Use a comparison site to see what is available in your area. Be aware some providers have poor customer service. You can then try negotiating if they think you may leave. Not sure if BT negotiate. If not, move providers. I am with PlusNet who usually will negotiate on renewal
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Fi
(@FiMBeckett) reported
@Plusnet just can’t believe as a new customer I ordered broadband & phone service from you mid August with a 5-7 days connection, you said connection would be 19 Sept and now you are saying 30 Sept…. Appalling start to@our relationship
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Andy Somerset
(@andrewsomerset) reported
@plusnet, is this another day without broadband!? I’m still not working!
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#GTTO 💙🕷️ 🚴 ❄️ 🇪🇺 she/her Brizzle #BLM #Woke
(@oops_herewego) reported
@Plusnet Just stop it with the auto "earlier today" BS, we are STILL DOWN, f*cking fix it but more importantly, give us updates, jeez .....
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Emmahh Jay
(@EmmaJay08200815) reported
@Plusnet Worst broadband company going! Terrible in every aspect. Crap broadband and very bad customer service. Cant wait to leave!
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
@midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!
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Lewis
(@LewisSexyKearns) reported
@HolyDiver73 @Plusnet My point is that they haven't bothered to post any updates about the outage to avoid people wasting time trying to solve it themselves or call Plusnet. With thousands of customers coming to check service status, a picture of the Queen isn't what should be at the top of their page
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Plusnet
(@Plusnet) reported
@Parag3791 Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. -James Sheffield
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AverageSimRacer
(@AvgSimRacer) reported
@Plusnet @grqc What if you’re a new customer, supposed to be connected today and had nothing all day.
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Jack Brown
(@JackalopeMyth) reported
@Plusnet @grqc Been a day, still no service, no word of what's going on, website still claims everything is fine, I have DM'd and had no response