Plusnet

Plusnet Outage Report in Yateley, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Yateley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Yateley, Hampshire, England 02/18/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Yateley, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Windsor, Reading and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomWindsor E-mail
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomSlough Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Yateley, England

Latest outage, problems and issue reports in Yateley and nearby locations:

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kat_t_ Kathryn (@kat_t_) reported

    @Plusnet Took day off work and have waited in all day for engineer visit to set up my line. Been on hold to you for last twenty mins to find out where engineer is. Help please.

  • EmilyAtkin9 Emily Atkin (@EmilyAtkin9) reported

    @Plusnet still haven't returned my money to me. 5-7 working days was supposedly the earliest they could return it. It's been 14 days since the first complaint. £270 stolen from me and my children. See you in court for emotional damages!!

  • bethhclaireee BB 🦄 (@bethhclaireee) reported

    i've never known a service provider like plusnet, archived all our work emails, how is it some providers allow you to have thousands of emails yet we have maybe 300-350 and they are now gone?! @plusnethelp

  • JonathanEx Jonathan Cresswell (@JonathanEx) reported

    @chrisbrandrick Do you need it for the router bit, or the wifi? Not on Virgin anymore so can't compare - but my local internet got so much better when I use Plusnet's one just as a modem, and wired in to a Google Wifi thing to do the actual network.

  • Ruthmw Ruth Wells (@Ruthmw) reported

    Anyone else have real problems with @Plusnet @plusnethelp internet? We’ve switched wireless channels so many times to try & get a decent internet speed. Now zilch internet.

  • IllSupremus THOMAS (@IllSupremus) reported

    here’s the kicker. plusnet uses the ee network. like... i get more bang for my buck and lose absolutely nothing.

  • shesmattysgirl BigSis (@shesmattysgirl) reported

    So @plusnet text to request payment for a service I thought had expired after pre payment but I have to pay an unknown 3rd party who will contact me? Why is this like a undercover drugs or arms deal ? If I dont pay do I get a horses head on my porch

  • audiosea colin blakley (@audiosea) reported

    @Beltonparkgolf @Plusnet youve got no chance.......worst customer service ive ever known. 2 weeks since I initiated a house move, and still no broadband

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • Technotoaster 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Mark Grant 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Technotoaster) reported

    @plusnet @plusnethelp we are moments from cancelling. Your service has not regularly and randomly dropped since friday. Almost impossible to use browsers, but apps seem to work better. Router shows data being sent & received