Plusnet Outage Report in Yateley, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Yateley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Yateley, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Slough, Reading, Basingstoke, Bracknell and Sandhurst.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Internet | |
| Slough |
Wi-fi | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Yateley, England
Latest outage, problems and issue reports in Yateley and nearby locations:
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Q
(@andrewfq) reported
@Plusnet Hi - for those unable to use the phone, what methods can be used to service the 14 day notice period? I tried to find a way yesterday but was uncertain, please advise. For the avoidance of doubt, I am wanting to do this as you want me to renew on 18 months.
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joanne ainsworth
(@joanneainsworth) reported
@Plusnet I filled in the response to this ticket regarding your dreadful customer service weeks ago and you have not responded. Please respond.
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The Moray Filth
(@danmuygallo) reported
@Effiedeans @TalkTalk @Plusnet I had 2 days cross over between bt and sky, so I had 2 days in which I was paying for both bt and sky. Bt wrote me to tell me that I was ending my contract early (1 day) and there was a penalty-£2! It's up to you how you want to do it, the stars never align perfectly.
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Gussatron
(@garethdrake) reported
@virginmedia Is someone coming back? Virgin took over the line so Plusnet have disconnected my normal service.
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Gina Sumner
(@GinaSumnerSR2) reported
@Plusnet been trying to get through all day on phone- I've had an emergency and can't be at home tomorrow for engineer to install new broadband so need to reschedule- please can someone help me??
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Andrew Q
(@andrewfq) reported
@Plusnet Not necessarily moving, wanting to lodge notice so if I do, am not stuck paying x weeks at higher rate after end of contract. Possible may stay, but looking to cover bases at the moment. Have anxiety issues so can't use the phone to discuss with your team. No virgin in my area.
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Anne Nash
(@apn1179) reported
@Plusnet @Plusnet link is broken LInk giving this message404. That’s an error. The requested URL was not found on this server. That’s all we know.
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Harry
(@warrenha8) reported
@DeeManGuitar @Plusnet Cancel your direct debit with them and call trading standards for advice. Don't pay for something you hadn't agreed to. People need to stand up tonthese companies.
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Pete Forster
(@PeteForster) reported
@Plusnet service has gone live today but I'm still unable to add BT sport and today is the end of the promotion which I signed up for. No answer on your help line for 20 mins. Can someone help?
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Harry
(@warrenha8) reported
@Plusnet I'm cancelling my DD and cancelling your service. If itslike this at the start then what's it going to be like going forward. Absoulte joke