Plusnet Outage Report in Yateley, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Yateley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Yateley, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Reading and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Wi-fi | |
| Slough |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Yateley, England
Latest outage, problems and issue reports in Yateley and nearby locations:
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tony H
(@The_Morningstar) reported
@Plusnet any news about the Internet outage in Barrow-in-Furness? I've been without broadband since 0245 this morning.
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Gav
(@Gav68148399) reported
@braintumourlady @Plusnet There's a mobile number you can text "help" to with your home number too and they check your line, I'll get it now
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Hev 💙TheNHS
(@braintumourlady) reported
from
Penzance, England
Is anyone else here a @Plusnet customer? I'm having the mother of all internet hassles at the moment. The router is working and I have wifi but no internet. Are they down? Have re booted etc but to no avail. It's been almost an hour.
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Andy O'Donnell
(@andyodonnell12) reported
@kelly_owls Never had any bother at all with Plusnet
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H
(@AlbusAndEye) reported
@Sleeper81225528 @Kjvincent1979 You always have options, may have just needed to wait a few weeks Plusnet provide through BT but offer much stable bandwidth and better support
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Julie Shorten
(@didi_girl8) reported
@Plusnet Yer, the explanation still doesn't cover a fixed term agreement being changed once i took up the offer. It's quite underhanded really. I take the special offer, only for the price to escalate afterwards. The reason/excuse behind the rise should not be my problem
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Matt Fleming
(@MatthewHenry) reported
@Plusnet To be fair, you guys have been really good, and my call centre experience was way better than I expected. The only disappointment is the lack of an option for next day, emergency router delivery (paid for, of course). No internet for 5 days is deep pain!😫 #plusnet #broadband
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Claythorpe Watermill
(@ClaythorpeMill) reported
@OpenreachHelp Help! Major incident at LN13 0DU with cable down from a fallen tree. Estimated over a week to resolve. We rely on broadband to operate, it’s costing a fortune in lost trade – can’t get a better update on timing via plusnet and haven’t seen an engineer. Any updates? Thank you!
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Andy
(@Apwhite1402) reported
@Kjvincent1979 @AlbusAndEye I left plusnet due to shocking service. Charged me for Internet for 9 months and I couldn't get any Internet. Refused to even meet me halfway. Criminal.
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paul gerard
(@paulfgerard) reported
@plusnet the Diagnostic Bot has changed its estimated for resolving broadband issues from 19:15 today to 16:04 on Thursday, a 2 day slip! Yet the Service Status page reports no Issues. I'd like to report an issue with your Service Status page!