Plusnet

Plusnet Outage Report in Yateley, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Yateley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Yateley, Hampshire, England 02/14/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Yateley, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Windsor, Reading and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomWindsor E-mail
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomSlough Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Yateley, England

Latest outage, problems and issue reports in Yateley and nearby locations:

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JBonsor juicyconvert (@JBonsor) reported

    @Plusnet Website still states there is a problem with email. I have tried to send and had a message saying ‘ ‘Cannot send mail’ the connection to the outgoing server…failed’ what is happening? 07:40 am

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    @Sarah_racewear @Plusnet Awful, awful, awful sub brand of BT. I fully expect to leave in the next week or so.

  • Plusnet Plusnet (@Plusnet) reported

    @JBonsor Hey there, you should now be able to log into your Plusnet email, however there may be a delay when sending and receiving emails. We’re working to fix this as quickly as possible and we’re sorry for the inconvenience caused. Thank you - Liam, Plusnet Sheffield.

  • Sarah_racewear Sarah Tyler 💙 (@Sarah_racewear) reported

    @HelloFromMarcus @Plusnet If you're cancelling before the contract ends due to poor service, get it in writing that you won't be charged the early cancellation fee. We only had this verbally and despite saying that they record all conversations, surprisingly couldn't find this one.

  • CumbriaMailing Cumbria Mailing (@CumbriaMailing) reported

    We're still in the grip of the @Plusnet email outage so if you need to get in touch try the phone or the @peter or @steve email addresses #plusnetdown

  • kaareeeennnn1 Karen Grove (@kaareeeennnn1) reported

    @Plusnet just wondering if the company's WiFi is actually down or if its just mine and I can't figure out how to fix it

  • DCharlieUK1 DCharlieJP (@DCharlieUK1) reported

    @mcbrit2 @Ofcom @Plusnet I am having to explain to my work why I had issues with Internet access and why I can't log in at all today. I expect my work place won't be happy at 2 days out yet I am told no issues with Internet. It's intermittent - are they switching it on and off again? ;)

  • Wynthorpe Wendy Baxter (@Wynthorpe) reported

    @plusnet I've signed up for your broadband and now trying to switch my mobile to you, but online form keeps telling me that I'm not a broadband customer of yours, despite inputting correct account details. Any ideas?

  • ShoemarkM Matti Shoemark (@ShoemarkM) reported

    @plusnet help! I’m trying to speak to my doctor and I’ve run out of smart cap what should I do?

  • brianwinteruk Brian Winter (@brianwinteruk) reported

    @NigelsRadio @Plusnet To be honest. I've been with them since 2007. Never had a major issue. The one I had was the fault of Openreach. Engineer cut the wrong cable at green box. Most problems are not @plusnethelp themselves, but usually Openteach.