Plusnet Outage Report in Yateley, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Yateley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 17: Problems at Plusnet
Plusnet is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Yateley, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Aldershot and Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
||
| Reading |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Yateley, England
Latest outage, problems and issue reports in Yateley and nearby locations:
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Graham
(@young_geezee) reported
@Plusnet i've been transferred to your retentions department but no one is picking up for nearly 15 mins. Can somebody help??
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Neil
(@courseyn) reported
@Plusnet is there an issue with telephone lines in the CM23 area please??
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susan dawes
(@codsallsue) reported
@Plusnet cant log into my mobile account locked out help please
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I̳a̳n̳ ̳F̳o̳x̳™̳
(@theianfox) reported
@Plusnet I really can't bothered. 12 hour shift in a vax centre makes you feel that. I'm happy with the service I have. But I am not going to pay double for it when you openly admit you give new customers a better price. And I really am not calling up on break time.
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Nick Higginbottom
(@moonglum71) reported
@Plusnet shocking customer service. My 79 year old mother in law has had her phone and broadband cut off with no notice and no reason. Nice way to treat a customer at Christmas. Hope she doesn’t have a fall or anything because she has no way of calling for help
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Wayne
(@Waynedax430) reported
@SimonHorswell @Plusnet I was able to recover my money with the help of HintCyber on Instagram he can help you too. Text Or WhatsApp him +14144854707
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I̳a̳n̳ ̳F̳o̳x̳™̳
(@theianfox) reported
@Plusnet Your company sent a link. It doesn't work. Presumably there is one that does work.
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D. Pecher 🏴🇩🇪 (SNP branch Europe)
(@TheFatHippo57) reported
@Trogdouser @Plusnet Or it is a last-mile problem. In my house I can only have German Telekom as they own the last mile.
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FreYule
(@Bolt_451) reported
So our WiFi isn't working. I phone plusnet for help but they still have our old house as address We moved 2 months ago and.theybe been helping us with our move ever since ******* joke
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David Parsons
(@31djpar) reported
@Plusnet my elderly parents are customers of yours, and their landline has been down for 10 days now. My dad has had a fall last year, this is literally a lifeline for them. I have called your customer support 3 times now, but there is no resolution and no sense of urgency to fix