Plusnet Outage Report in Yateley, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Yateley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Yateley, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Reading, Egham and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Egham |
Wi-fi | |
| Windsor |
||
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Slough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Yateley, England
Latest outage, problems and issue reports in Yateley and nearby locations:
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
Is @Plusnet down?
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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Stephen Marriott 💙
(@marriott7170) reported
from
Wokingham, England
Plusnet declined £50 cash back with no explanation @Plusnet @Top_CashBack I signed up as great price and #cashback #help
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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🐷🐮🐑 vegan 🐬🐥🐰
(@rallen444) reported
from
Farnborough, England
@nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Hilary Macklin
(@bobbled) reported
@Daily_Express @Plusnet No e-mails received all day !! Not good enough plusnet! Time for a change I think too many issues!
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Dr M S
(@AK90881221) reported
@Plusnet it is now 27 hours with your email service NOT WORKING! I demand to know: 1. When will it be fixed? 2. What compensation are you offering to clients?
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Denise Woodcock
(@DAW4) reported
@LeTwitteur @Plusnet According to the Express they are getting 500 calls every few minutes so it may take some time for them to get back to everyone. Awful for those with business emails, I'm less inconvenienced as mine is mostly personal or subscribed stuff.
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Jim Houghton
(@Smallheathen) reported
Hello @Plusnet - I see that you have a problem with your webmail service. Could this fault also be affecting your webserver? I get a page with the message "Service Unavailable The service is temporarily unavailable. Please try again later." when I look at my webpage.
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J Hullock
(@Hullock_) reported
@Plusnet Hi I received an email 5days ago stating that my router would be sent out in 2/3 business days. I have still not received another email that my router has been sent out. Could you help.
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Carole
(@59goingon20) reported
@c_gribbs @Plusnet No, been told to wait until after 10am, then we will know if it wasn’t really their problem👹
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Alan
(@Gottzy) reported
@Plusnet Given todays email outage, does that mean when back on line (hopefully by tomorrow?) any mail previously sent to me will still be received, or will they be lost somewhere in cyber space?
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The Calmer Llama
(@EltontoNick) reported
@plusnet I wonder how many customers you're going to lose over this outage? Remember Blackberry?
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Mark Phillips
(@__Cappo__) reported
@Plusnet, can you confirm whether any email *sent to* Plusnet/F9 customers during the current outage will be delivered when service is restored please, or whether this will have been undeliverable/permanently lost?
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Michael Gates
(@MadBananaTwitR) reported
@Plusnet what on earth is taking you so long to fix the email issues? It would help if you gave more detail about the issue and what you’re doing to fix it than the vague updates. Taking far too long. What’s the plan for compensation?