Plusnet

Plusnet Outage Report in Yateley, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Yateley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Yateley, Hampshire, England 02/07/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Yateley, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Reading and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomSlough Wi-fi
United KingdomReading Internet
United KingdomReading Total Blackout
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Yateley, England

Latest outage, problems and issue reports in Yateley and nearby locations:

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • OHEvelana Eve O (@OHEvelana) reported

    @Plusnet Hello, I sent you a letter a month ago to cancel my broadband and I have not heard back from you. You also took a direct debit off me a couple of days ago. I cannot email you please respond to this message

  • LovesToSpooge89 Steven Blake (@LovesToSpooge89) reported

    @Plusnet Hi, for the past month or so our connection has been randomly dropping. Usually happens a couple of times a day. Quite annoying when I'm in a teams meeting. It's not WiFi as router is solid orange when it happens. Would someone be able to help?

  • anandansreelal Anandan Sreelal (@anandansreelal) reported

    @Plusnet next month on your service. Excited for the jump from @lebara

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet please sort my internet I appreciate it is billing time, and I know you slow down service been told, but issues not my fault, in credit.

  • G6JPG_ jpeg. Let's have 𝒑𝒓𝒐𝒑𝒐𝒓𝒕𝒊𝒐𝒏𝒔 in news! (@G6JPG_) reported

    @wenlockhouse @HelenNotArcher He works for PlusNet now: he's actually about the only member of the customer response team there that ever gets anything done (he's more on the engineering side).

  • anewethics A New Ethics (@anewethics) reported

    @Plusnet Can you tell me how your compensation scheme works? Another day with no broadband, while trying to work from home. Diabolically bad service so far.

  • serenmaria SEREN WATSON (@serenmaria) reported

    @AnnekaKPerry @Plusnet All the time! We have been with them for 2 weeks & barely a day has gone but without problems. They keep saying the speed is fine but the router is not pushing out the wi-fi. Lots of reviews are saying the router is not fit for purpose. I'm going back to Sky!

  • Scarlet40973002 Scarlett (@Scarlet40973002) reported

    @Plusnet Hi, all my youview channels have disappeared, leaving just the freeview ones. Isn't this early as I thought the TV service was being removed on 1st November?

  • ProgCj Cedric Jameson (@ProgCj) reported

    Plusnet is shocking. Constantly down.

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please