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Plusnet

Plusnet Outage Report in Yateley, Hampshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Yateley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Yateley, England

The most recent Plusnet outage reports came from the following cities: Reading, Egham, and Windsor.

CityProblem TypeReport Time
Reading Internet 1 month ago
Egham Wi-fi 1 month ago
Windsor E-mail 2 months ago
Reading Internet 3 months ago
Reading Wi-fi 3 months ago
Slough Wi-fi 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Yateley, England

Latest outage, problems and issue reports in Yateley and nearby locations:

  • jezrichens
    Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • jasonmfarrow
    Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • carlospinto08
    Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • jezrichens
    Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • jasonmfarrow
    Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • ClareRevell
    Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • rallen444
    🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

  • jezrichens
    Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • attisha
    Neil Attisha (@attisha) reported

    @Plusnet Can someone pls contact me regarding my inability suddenly to send emails using Outlook or emclient. I can rcve but not send. Looking at internet, a lot of people have had this problem. I use onetel through Plusnet. Worked over 2 years. Now doesn't. Told I shouldn't be..

  • el_gibo
    Carl Gibson (@el_gibo) reported

    @Tonysmini @Plusnet I don't have an alarm. I can't say I've ever noticed another socket around the loft. I've not had this problem before with other providers.

  • kateweb
    Kate W (@kateweb) reported

    @Plusnet Hi - my broadband's gone off (orange light replacing the blue on my router and WiFi not working) for the second time today; this also happened at least twice yesterday, meaning I couldn't watch or use the internet. Disappointed that Plusnet's service isn't more reliable.

  • AnneMarie7786
    Anne Marie Redford (@AnneMarie7786) reported

    @Plusnet been trying to get through and can't now, my broadband has been dropping out all week incl now I need something done I'm paying for a service and I'm not getting it

  • Danganr27656851
    Danganronpafan_64 (@Danganr27656851) reported

    Never go with plusnet it a rip of we are with a 2 year contract and it is £211 to leave it, like we're not gonna pay that.

  • el_gibo
    Carl Gibson (@el_gibo) reported

    @Plusnet Hi as far as I can tell, I don't see any wiring issues. Am I right in thinking that Openreach installed a new line as part of the process of transferring to Plusnet?

  • gibbon4
    Stephen Hartnell (@gibbon4) reported

    @Plusnet My broadband has not been working since last night. Please let me know if there are problems in the Southampton area.

  • anzmaraz
    Anna (@anzmaraz) reported

    @Plusnet @plusnethelp It has been 2 working days now and our internet is STILL not working. Please can you provide an update ASAP we are yet to have one communication from Plusnet on this incident

  • Ronniebofa
    Ronald Don (@Ronniebofa) reported

    @Plusnet Sorry as a vulnerable person I am not confident enough to set it up myself and feel as a good customer you should do this for me rather than have me having to change to another provider to get this service

  • Forsvk3nttv
    Forsvk3n.TTV (@Forsvk3nttv) reported

    @DaleStannard @Plusnet Yeah I’ve been looking at other man !! Hopefully sort something soon! But I’m not paying cancel fees when they ain’t provided me with what I’m ment to get