Plusnet

Plusnet Outage Report in Yateley, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Yateley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Yateley, Hampshire, England 02/24/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Yateley, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Egham, Windsor, Reading and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomEgham Wi-fi
United KingdomWindsor E-mail
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomSlough Wi-fi
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Yateley, England

Latest outage, problems and issue reports in Yateley and nearby locations:

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    @MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • ClareRevell Clare Revell 📚💙 (@ClareRevell) reported from Woodley, England

    Is @Plusnet down?

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MattOrigi6 Matt (@MattOrigi6) reported

    @Plusnet hi, my internet has been down for 24 hours with the router showing a orange light and flashing red B, I’ve tried dming you but no response, please help

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    Still having trouble with @Plusnet. Now they’re simply not answering, having started a conversation on DMs. Meanwhile, my elderly aunt is still without either internet or a way forward.

  • GreyAlien Jake Birkett - Veteran Indie (@GreyAlien) reported

    Hmm my plusnet fibre (to cabinet) used to be 40mbps but now it's 30mbps on both lines and I noticed on my contract renewal statement they no longer said up to 40mbps. Any idea why this is? Just user contention or something? Seems crap that my Internet is getting WORSE.

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    @FoodFunForest @Plusnet They do you over, if my poor aunt’s experience is anything to go by.

  • Gruffcook Gareth Kitchen (@Gruffcook) reported

    @PaulbernalUK @Plusnet Probably best to explain about the Microsoft's support technician scam etc. She's bound to get a call in the next few weeks. Sigh.

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    @concretebadger I can’t see a solution right now. Basically @plusnet cancelled her account and are now pretending she asked them to. She didn’t. She’s old, but her memory is sharp as a knife.

  • LaReyneDEpee 💙💛 (@LaReyneDEpee) reported

    @PaulbernalUK @Plusnet I'm bashing my head off a wall with @VOXI_UK at the moment. Was cut off after switching to them, 5 days no service till I could get to the nearest library to get on a PC

  • 2309Maf Megan Filkins (@2309Maf) reported

    Absolutely shocking service from @Plusnet - every customer service representative tells me something different and now we’re going to be without Wifi. Can’t even make a formal complaint without passing security check!

  • x_elx 'Lee (@x_elx) reported

    @Plusnet Internet is still down. Cv37 9pf. Please advise what is happening. I've just renewed my contract and starting to wish I hadn't.

  • dontasciime mememememe (@dontasciime) reported

    @Plusnet CS doesn't exist anymore when you have to wait 1 hour and 45 minutes to get through to someone about your debit card and then you get cut off before they can fix the issues so this 2 hour bollocks make the sim not fit for purpose