Plusnet

Plusnet Outage Report in Yateley, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Yateley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Yateley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Yateley, Hampshire, England 02/22/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Yateley, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Egham, Windsor, Reading and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomEgham Wi-fi
United KingdomWindsor E-mail
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomSlough Wi-fi
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Yateley, England

Latest outage, problems and issue reports in Yateley and nearby locations:

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

  • carlospinto08 Carlitos del Grana (@carlospinto08) reported from Twyford, England

    @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

  • rallen444 🐷🐮🐑 vegan 🐬🐥🐰 (@rallen444) reported from Farnborough, England

    @nw_nicholas @Plusnet I was with them for 3 years... no price increase, no issues... connection was a bit slow sometimes tho

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • didi_girl8 Julie Shorten (@didi_girl8) reported

    @Plusnet Yer, the explanation still doesn't cover a fixed term agreement being changed once i took up the offer. It's quite underhanded really. I take the special offer, only for the price to escalate afterwards. The reason/excuse behind the rise should not be my problem

  • The_Morningstar Tony H (@The_Morningstar) reported

    Bloody broadband is down, there doesn't seem to be a way to report it to @Plusnet

  • AlbusAndEye H (@AlbusAndEye) reported

    @Sleeper81225528 @Kjvincent1979 You always have options, may have just needed to wait a few weeks Plusnet provide through BT but offer much stable bandwidth and better support

  • radioclashblog (((Tim from Radio Clash))) (@radioclashblog) reported

    @Plusnet @zeninternet So what am I supposed to do, @Plusnet just twiddle my thumbs til then? (BTW if y’all didn’t know, we live in a basement flat with no TV and really bad radio signal so it’s basically internet for everything).

  • ling75 adam hussey (@ling75) reported

    @Plusnet I am unable to log in and therefore cannot use the live chat option to solve my issue. Please advise. Thanks in advance.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported

    @Plusnet No mobile signal here and I can't report it online (only by phone which I don't have signal for). Please help. EX4 5DE.

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported

    @Plusnet problem solved. I replaced the plusnet router with another one I had spare (TP Link) and our connection is fine, So I'm afraid the one you sent me is being filed under 'bin'.

  • MchlCCL Michel Drescher (@MchlCCL) reported

    Hey, @Plusnet I need to contact you from out of the country. Do you have a chat service or international number I can use?

  • The_Morningstar Tony H (@The_Morningstar) reported

    @Plusnet any news about the Internet outage in Barrow-in-Furness? I've been without broadband since 0245 this morning.

  • dandonnan Dan Donnan (@dandonnan) reported

    @Plusnet Reported that my broadband is down this morning, and also sent a text to the help number, but it has now been 7 hours (instead of the 30 minutes stated on the help site) with no response on whether this is actually being looked into. Can I get an update?