Plusnet

Plusnet Outage Report in Aylesham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aylesham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aylesham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aylesham, Kent, England 03/19/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Aylesham, England

Latest outage, problems and issue reports in Aylesham and nearby locations:

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Lord_Sweeetener Lord Sweetener (@Lord_Sweeetener) reported

    @Plusnet For the last 2 weeks I've had no signal when at home so cannot send/receive messages, make/receive calls and WiFi calling is unavailable on Plusnet - EE state there's a problem yet it seems nothing is being done about it and I'm paying for a service I cannot use!

  • DavinaM1612 Davina Morris (@DavinaM1612) reported

    @FIibbertygibbet Yeah. I been with plusnet several years good price & good service. x

  • Strop Stephen, of Strop 🇺🇦 (@Strop) reported

    Ah it appears that if you change your @Plusnet website login password, you also need to update your router or it will, at some point in the future, check it and drop the connection, apparently randomly

  • MagnusCarter1 Magnus Carter (@MagnusCarter1) reported

    Dreadful customer service PlusNet. Long term customer, moving house, they’ve cut us off at old house despite being told of delayed move, now cut off in new house and closed account for no known reason. Now date for reconnect means almost 3 wks off internet. #plusnet #badservice

  • imfromslum CHRISTOPHER (@imfromslum) reported

    @Plusnet the internet has been down for an hour all lines are busy what’s going on?

  • burrowfield1974 Marc (@burrowfield1974) reported

    @Plusnet I'm having difficulty sending a complaint. It says I have 4 open questions already. I've absolutely no idea what its talking about! Please advise.

  • rantylars Ranty Lars (@rantylars) reported

    @Plusnet please make it stop. I haven't experienced hold music hell like this since I worked for an energy company... just put in a call back system already, not a good experience for a new customer waiting on the phone for information you could have given over SMS or email :(

  • Strop Stephen, of Strop 🇺🇦 (@Strop) reported

    I seem to be having issues with broadband in DE21 7ST @Plusnet are you aware?

  • iamabaddog Mrs Dolph Lundgren (@iamabaddog) reported

    So many people are complaining about @Plusnet. How do they keep getting away with it??? Calling @Ofcom first thing Monday morning. It is time to raise a formal complaint.

  • Oojoodeboo Juliette Cannock 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@Oojoodeboo) reported

    @virginmedia I contacted the team back in May to ask for a quote for continuing to receive my service from Virgin. It was too expensive so I switched to Plusnet