Plusnet

Plusnet Outage Report in Aylesham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aylesham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aylesham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aylesham, Kent, England 03/13/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Aylesham, England

Latest outage, problems and issue reports in Aylesham and nearby locations:

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sh1van1 Shiv (@sh1van1) reported

    @Plusnet hi I have been waiting for over a week for a SIM card I was suppose to receive a week ago. I’m unable to make calls bc you switched my phone over. Can you reverse the switch of network?

  • ibi_reichl Ibi Reichl (@ibi_reichl) reported

    The @Plusnet service line just made me lose Whamagaddon. Why would you do that?!

  • SRWoody23 Susan Attwood (@SRWoody23) reported

    @Plusnet What type of shopper am I? One left by @plusnet without internet for 14 days. @Plusnet failed to meet fix dates of 25/11, 2/12 and yesterday promised within 4 hours. I live in a town of 100,000 and my neighbours are in same position. Never again.

  • TredegarAnn Ann Fleming (@TredegarAnn) reported

    @plusnet you say you provide excellent customer service yet none of your phone lines are open, there is no online chat and you have not responded to the tweet I sent. I’d call that poor.

  • ProfoundryCo Col Skinner (@ProfoundryCo) reported

    @Plusnet Seriously need a solution as you are meant to supply my internet from tomorrow and not even got a router

  • Danjk1984 Dan (@Danjk1984) reported

    @Plusnet hello, I sent you a DM over the weekend, could someone please help me?

  • goodall_charlie Charlie Goodall (@goodall_charlie) reported

    @Plusnet our electric was turned off due to grid work. Since it’s been back on our internet doesn’t work properly - have tried to contact plusnet - at least if you don’t respond to queries, you can’t be criticised for poor service.

  • goodall_charlie Charlie Goodall (@goodall_charlie) reported

    @Plusnet our electric has been off yesterday due to work on the grid. Since it’s back on our WiFi is really slow & not working properly. How can we test it?

  • SN4KES 🐍 SN4KES 🐍 (@SN4KES) reported

    @plusnethelp I really need technical help from you in sorting out a difficult UK landline phone number issue. Plusnet phone staff have been dismissive of my requests for proper technical assistance. Please help!

  • slackyp Peter Slack (@slackyp) reported

    @Plusnet I was trying to find out how much bt sport costs as I have plusnet broadband. Before it got to the cost it has said I've ordered the app. How do I cancel? I wasn't given the option to buy at a price and now I've seen the price it's too expensive