Plusnet

Plusnet Outage Report in Aylesham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aylesham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aylesham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aylesham, Kent, England 03/08/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Aylesham, England

Latest outage, problems and issue reports in Aylesham and nearby locations:

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Annas_Kitchen Anna P (@Annas_Kitchen) reported

    @Plusnet Ever since I upgraded my broadband 2 weeks ago I’m having consistent issues with the service dropping and the speeds are not reaching the minimum guaranteed. What do I need to do to sort this out?

  • tim_cattlin Tim 🐌 (@tim_cattlin) reported

    @kenny307mcfc @Footynut1Wendy It's certainly faster and with lower latency Kenny, I've just moved to them after 7 years with Plusnet who wouldn't play the haggling game this year. But, as Wendy knows, it's not available to everyone. The risk with using VM is that their customer service is non existent.

  • gwilbo25 Gwilym Davies (@gwilbo25) reported

    @Plusnet You are supposed to be good with customer service, but since moving house you’ve caused me nothing but problems. Now my email address doesn’t work. I’ve had it for over a decade and I’m self employed. Told me it was getting fixed but no. Need this sorting now.

  • donna_armitage donna armitage (@donna_armitage) reported

    @Plusnet so sick of this crap service - signal been dropping all day on home broadband and it’s defo plus net as having to use my hotspot to use for work and that’s fine

  • Plusnet Plusnet (@Plusnet) reported

    @danceforabeat Hi Samantha, I'm sorry to hear you're having issues in transferring your services. Are you moving to or from us? -Tony Plusnet Sheffield

  • foxtrottangoj Fiona Jay (@foxtrottangoj) reported

    @Plusnet Had an intermittent loss of service for 3 days, mostly impacting me after your help centre opening hours. Getting really irritated, thinking of leaving. Just spoken to 'Tyler' in Leeds: sorted it out 4 me, really helpful & friendly. Great #CustomerService -he's an asset

  • ShootTheDrummer Chris Wallace (@ShootTheDrummer) reported

    @Shaun_Sheppard @Plusnet We’ve been getting intermittent speed issues for a bit. Happens once a week, but cycling the router doesn’t do anything. Reminds me of being back on dialup, but at least the internet doesn’t scream at me now.

  • PuffyBooks PuffyBooks 🖤 (@PuffyBooks) reported

    @Plusnet had no signal with my mobile phone all day. Restarting the phone makes no difference. (my WiFi is a different provider, which is why I can still get online) any suggestions?

  • juliejuliemck Julie McKinnell (@juliejuliemck) reported

    @Plusnet hi please can someone send me the Ombudsman details Absolutely shocking service!!!!!!!!

  • olibuckley Oli (@olibuckley) reported

    @Plusnet Right. I'm still unable to receive calls unless I switch to 3G. This is terrible. I cannot afford to keep missing calls because they just don't show up if I have 4G enabled. I've been a customer for 3 weeks and will be leaving in the next week if it's not sorted