Plusnet

Plusnet Outage Report in Aylesham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aylesham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aylesham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aylesham, Kent, England 02/09/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Aylesham, England

Latest outage, problems and issue reports in Aylesham and nearby locations:

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • skink74 Martin (@skink74) reported

    @Plusnet your advisor was helpful, but as expected unable to actually help. Greenby support (or the Enix ltd parent) does not seem to exist, no contact details, just an AI bot that can't actually do anything.

  • skink74 Martin (@skink74) reported

    @Plusnet your advisor was helpful, but as expected unable to actually help. Greenby support (or the Enix ltd parent) does not seem to exist, no contact details, just an AI bot that can't actually do anything.

  • Highburydreamer Philip Noble (@Highburydreamer) reported

    @Plusnet send ADVISOR to our text line and someone will call you. Failed 10 times. Call directly. Over a 60 minute wait. Customer service. I don’t think so

  • timothycroall Tim Croall (@timothycroall) reported from Quidhampton, England

    .@plusnet disappointed charged over £150 cancellation fee to terminate contract when moving house! Even though moving to a house with Plusnet!

  • skink74 Martin (@skink74) reported

    @Plusnet your advisor was helpful, but as expected unable to actually help. Greenby support (or the Enix ltd parent) does not seem to exist, no contact details, just an AI bot that can't actually do anything.

  • BobbyCaldwell91 Bobby Caldwell #FBPE #RejoinEU (@BobbyCaldwell91) reported

    @Plusnet Thank you for your swift response. Called your customer service team - waiting times now approaching 30 minutes. This is really not acceptable.

  • timothycroall Tim Croall (@timothycroall) reported from Quidhampton, England

    .@plusnet disappointed charged over £150 cancellation fee to terminate contract when moving house! Even though moving to a house with Plusnet!

  • OrganisedPauper OrganisedPauper (@OrganisedPauper) reported

    Very pleased with my switch to Plusnet. I got £10 from MSE and an £80 prepaid card, plus it's much cheaper and the WiFi coverage is much better. Had to have a signal booster with Virgin.

  • timothycroall Tim Croall (@timothycroall) reported from Quidhampton, England

    .@plusnet disappointed charged over £150 cancellation fee to terminate contract when moving house! Even though moving to a house with Plusnet!

  • miss_belle Gem (@miss_belle) reported

    @Plusnet Hi, Part of my hub has broken. How can I get a replacement? Thank you.