Plusnet

Plusnet Outage Report in Aylesham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aylesham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aylesham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aylesham, Kent, England 11/21/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aylesham, Kent, England

The most recent Plusnet outage reports came from the following cities: Margate and Canterbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomMargate Internet
United KingdomMargate Internet
United KingdomMargate Internet
United KingdomMargate Internet
United KingdomMargate Wi-fi
United KingdomCanterbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Aylesham, England

Latest outage, problems and issue reports in Aylesham and nearby locations:

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MercyShek Mercy Shek (@MercyShek) reported

    @Plusnet Could you please check your help inbox, I sent you the message since Oct 2020, but no one reply until now, please reply and response, thanks.

  • silentbazz ʙᴀʀʀʏ ʀᴏʙᴇʀᴛꜱ (@silentbazz) reported

    @drlargepants Well to be fair it's all Openreach, but the ADSL infrastructure round here is shite. Aluminium instead of copper. But Plusnet, who used to have great customer service, aren't interested in helping

  • Nirajsh95802534 Niraj shah (@Nirajsh95802534) reported

    Finally after 1 hour 20 mins of shouting and threatening got through to level 2 support who understood the issue and said it would be resolved in 10 mins #plusnet

  • silentbazz ʙᴀʀʀʏ ʀᴏʙᴇʀᴛꜱ (@silentbazz) reported

    Great. Internet has gone again. 6.5 until we're free of @Plusnet's awful service..

  • oakespedigrees Oakes pedigrees (@oakespedigrees) reported

    @plusnethelp @Plusnet are you going to respond? WiFi is terrible! There's no other way of contacting you!

  • GMGardnerITV Grace Melody-Gardner (@GMGardnerITV) reported

    Hi @Plusnet @plusnethelp, I was told by your team that someone from your complaints resolution dept would be contacting me following the poor handling of my service move. This was two weeks ago. When can I expect this discussion please?

  • Nirajsh95802534 Niraj shah (@Nirajsh95802534) reported

    @plusnethelp How is it acceptable for businesses to have a 72 hour service turnaround #plusnet

  • martid33 Debbie Martin (@martid33) reported

    @plusnethelp @Plusnet I am writing this because after several phone conversations with your agents, I still do not get a satisfactory answer. My broadband has been broken for 5 weeks. Nobody is able to tell me when it will get fixed or how I will be compensated. #plusnet #help

  • Anna30566420 Anna (@Anna30566420) reported

    @Plusnet Stay connected? Shame you haven’t helped us stay connected since end of November- how much do you think it has cost me in mobile data? With a baby to provide for also I’m a very unhappy customer going to take my business elsewhere

  • Gretchin_ Katy Thorpe Ⓥ (@Gretchin_) reported

    @oakespedigrees @plusnethelp @Plusnet I came on here to check if it was a general outage but I can’t see anything from the plusnet site so I thought I was going mad! Been off for over an hour now