Plusnet

Plusnet Outage Report in Aylesham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aylesham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aylesham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aylesham, Kent, England 02/16/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Aylesham, England

Latest outage, problems and issue reports in Aylesham and nearby locations:

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • maxihinds4 Maxine Hinds (@maxihinds4) reported

    @Plusnet How helpful of you wouldn’t be that the service is poor?

  • helen39744435 Helen (@helen39744435) reported

    @Plusnet 3 calls made to fix drop in speed. Cap lifted, twice nothing happens. Constantly having to reset box. Finding it hard to WFH. Promised outreach twice but nothing has happened. Very frustrated and disappointed in customer service. I want this escalated to a manager

  • matthewe_1989 ⚽️🏴󠁧󠁢󠁥󠁮󠁧󠁿💻🕹🚅 (@matthewe_1989) reported

    @hannevaan @Plusnet Tell me about it, press the option to cancel your service straight through, want them to convince me to stay and move house, cant help@put you through to move team, on hold for over 30mins first call got cut off and no one answered

  • twittfuckingsu1 twittfuckingsucks (@twittfuckingsu1) reported

    @Plusnet fix you're internet you useless *****

  • ScubaChris72 Chris Stanley (@ScubaChris72) reported

    Seriously getting to the end of my tether with @Plusnet broadband constantly going down now. Anyone else having similar problems? Website is worse than useless and support closes at 8pm. Not great when you rely on it for working from home. 😡

  • slewessex Sergeant Balzac (@slewessex) reported

    @Plusnet How do I cancel my subscription?

  • NikkersC Nikki Cockcroft (@NikkersC) reported

    @Plusnet I recently upgraded our fibre optic broadband to Extra as we have been having trouble with several devices draining the internet. It seems to have made no difference?

  • UKPam Pam McDonald (@UKPam) reported

    @Plusnet My internet/Wifi drops intermittently for only a split second. This haas been going on for weeks. Not sure if it is where I live that is the problem. Help would be appreciated.

  • olioliolioioioi jem jems (@olioliolioioioi) reported

    @photomikeyhere @Plusnet Always had a tip top service from @plusnet and I've been through a lot of providers. 👍 Not a single issue with #plusnet

  • shaunshetland shaunshetland (@shaunshetland) reported

    Need help from @Plusnet @plusnethelp - just have a query a broadband order. Can't wait until Monday sorry.