Plusnet outages and service status in Aylesham, England

Problems in the last 24 hours in Aylesham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aylesham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Aylesham, England

Latest outage, problems and issue reports in Aylesham and nearby locations:

• 
  Dan Knowlton (@dknowlton1) reported 4 minutes ago from Acol, England

  @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

• 
  Matt Allan (@chewmatt71) reported 12 minutes ago from Folkestone, England

  @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

• 
  Emma Dixon RRR x (@pinkfairy79) reported 27 minutes ago from Dover, England

  @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

• 
  Richard Phillips (@Riphilli53) reported 51 minutes ago from Deal, England

  @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Shelley (@ITVRobShelley) reported 12 seconds ago

  @Plusnet I'm sorry it took so long - waiting for a call to be answered. I was starting to have 2nd thoughts about whether fate was telling me to sack you off. But as I say - the 2 colleagues of yours who helped me were lovely and got stuff done By the way, your hold music is awful

• 
  James Marshall (@jmgrahit26) reported 3 minutes ago

  @robsterowski @Plusnet BT/EE/Plusnet broadband went down about/before midnight on Monday/Tuesday. Have you rebooted everything?

• 
  Bri 💙 (@OriginalBigBri) reported 4 minutes ago

  @Plusnet I have given them another try. There is no option in the menu for what I need, but the recorded message does say I can go onto your website and raise an online support request. Please give me a link to where I can do this.

• 
  Rob Baillie (@BobaliciousBob) reported 5 minutes ago

  @Plusnet Thanks. I'll do that. Now, please ponder on the absurdity of the fact that in order to ask a simple question one needs to go to the "Make a Complaint" section - and that someone who works as a software engineer building end-user systems couldn't find it on their own...

• 
  Flower Pot (@FlowerP79667758) reported 6 minutes ago

  @Plusnet Hello, We have contacted Plusnet and Ofcom. As Plusnet is the customer of Open reach it is Plusnet who is responsible for making a complaint to Open -reach. Apparently as our service provider faults should be addressed and rectified in two days. We have already been 8 days without the internet and if Open-reach do not come until next Wednesday that will be two weeks.

• 
  Gingerlegs747 (@gingerlegs747) reported 7 minutes ago

  @SBarrettBar @zeninternet Same with Plusnet, i switched from Vodaphone when i tried to get in contact with them as my broadband went down as did my telephone and it took them 2 weeks to even reply. No phone numbers were answered by them.

• 
  Sarah (@WriteMindedPub) reported 9 minutes ago

  Warning to anyone thinking of switching to @EE - I’m switching to @plusnet on the same plan, £30 a month cheaper. Paid my final bill and an £86 exit fee on Friday. They cut me off the next day - six days b4 the switch. Still can’t get an explanation. Terrible service @EE

• 
  Jason F (@jasonFr54781642) reported 10 minutes ago

  Trying to cancel my account with #plusnet Internet I was told 20 min wait and got cut off at 14 mins, nightmare #plusnetuk any ideas

• 
  GM Mark Howitt (@MarkHowitt) reported 10 minutes ago

  @Plusnet Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom

• 
  Leon (@LeonDeroe) reported 11 minutes ago

  @Plusnet hi, I’ve just ordered broadband with you - but want the router delivered to a different address as I am not at the new address yet, can you help please?