Plusnet Outage Report in Aylesham, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Aylesham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aylesham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Aylesham, England
Latest outage, problems and issue reports in Aylesham and nearby locations:
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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Richard Phillips
(@Riphilli53) reported
from
Deal, England
@Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins
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Dan Knowlton
(@dknowlton1) reported
from
Acol, England
@plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.
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Matt Allan
(@chewmatt71) reported
from
Folkestone, England
@SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Brown
(@rossbrown) reported
@Plusnet Hey guys. I keep getting emails and texts about leaving - but I signed-up for a new contract with Luke 3 days ago… help!
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marc ****
(@marcgash) reported
@Plusnet so disappointed with the customer service I have received. When I moved home on 30th May, I moved my services with you to my new address. In doing so I was 'awarded' a gift voucher, however I was unable to claim it as the address was still showing as my previous on 1/4
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Neil B
(@Customer_2022) reported
@Ofcom I have registered a complaint but I have the impression that OFCOM are going to do NOTHING just log the issue against Plusnet. Am I wrong on this? Is OFCOM going to do anything? Call Plusnet and ask why their service is so poor? Hold them to account?
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Working hard or
(@Hardly_working) reported
@Plusnet another day of patchy broadband service from plusnet, been having to use my mobile hotspot for work since this morning. Not expecting any response, just registering that i've finally stopped being lazy and switched to sky after a year, costs more but at least it'll work
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CaptureArt
(@twistedart) reported
@Plusnet Hi there, I'm having trouble understanding my latest bill costing £44.31. I recently purchased a new contract with Plusnet for 18 months with new hub from 04/07/2022, where a monthly subscription will be £26.50 for 18 months. Can you help?
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MarkAndrewRacing💛💙💛💙
(@hagonshocker) reported
@LFC That's it extend the contracts in a transfer window up his transfer value Plusnet the net spend as minimal as possible ....others speculate to accumulate while we edge our bets....horrible.
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sofargone
(@lynnos) reported
@Plusnet hi there, does your SIM only service not support WiFi calling?
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Helen Oswald
(@batswald) reported
Appalling service and lack of any customer service. DM'd as suggested on website yesterday and no response whatsoever. Are companies allowed to change a direct debit amount without a bill, any comms and when customer didn't sign up to that amount? @Plusnet
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Cheeky Fork
(@cheekyfork) reported
@Plusnet Hi, the bill error has been looked into and it is an error your end. Subsequently after 3 months of poor service I've given notice to leave
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Neil B
(@Customer_2022) reported
@Ofcom @plusnet Our phone and broadband have suffered an outage issue for 16 consecutive days now. We have had three engineers out and we have spoken to a dozen people at plusnet, one of whom outright lied to me. We still have no clear, definitive answer as to a fix. Help!