Plusnet outages and service status in Aylesham, England

Problems in the last 24 hours in Aylesham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aylesham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Aylesham, England

Latest outage, problems and issue reports in Aylesham and nearby locations:

• 
  Matt Allan (@chewmatt71) reported 11 seconds ago from Folkestone, England

  @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

• 
  Richard Phillips (@Riphilli53) reported 18 minutes ago from Deal, England

  @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

• 
  Emma Dixon RRR x (@pinkfairy79) reported 20 minutes ago from Dover, England

  @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

• 
  Dan Knowlton (@dknowlton1) reported 44 minutes ago from Acol, England

  @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🙈🙉🙊 (@lainey5565) reported 5 minutes ago

  @MadDogBrit Go with Plusnet.... Customer service when needed is MUCH better.

• 
  Paul Sutton (@PaulSutton66) reported 5 minutes ago

  @davidkurten In which case, the problem is my internet provider, Plusnet.

• 
  Aled Roberts (@aledrob) reported 10 minutes ago

  @Plusnet "We're here to help from 8am-8pm every day" Called at 18:50 this evening and privilage to speak to a rude customer service operator who when asked to for the call to be escalated am told nobody was available as the call centre closed at 7pm and that his shift was ending

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 11 minutes ago

  @Plusnet my full fibre was supposed to be installed yesterday afternoon but nobody showed up. I called at 6pm and waited 30 mins to get through to be told they didn't know what was going on. Can you help?

• 
  CLAIRE A (@_Claire_A) reported 12 minutes ago

  Anyone else’s @Plusnet broadband been down for hours? 😑

• 
  Nicky Robson (@Nicky_Robson) reported 12 minutes ago

  @Plusnet Hoping to update about a positive outcome from this interaction and that Plusnet can resolve this problem. However will also post if the result is disappointing

• 
  GM Mark Howitt (@MarkHowitt) reported 15 minutes ago

  Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  GM Mark Howitt (@MarkHowitt) reported 15 minutes ago

  @Plusnet Having to call again- might be quicker to cancel my dd with you or go to @Ofcom

• 
  Heena Modi Ⓥ 🌱 (@PlantShift) reported 19 minutes ago

  @Plusnet I've texted help to 07800008121 as my internet keeps dropping out. I look forward to hearing from someone soon.

• 
  BigBadLlama (@bigbadllama) reported 20 minutes ago

  @Plusnet can you help? I got an email saying I'm leaving for another provider which isn't true, I haven't even been shopping around. I can't call customer service because I'm working overseas atm