Plusnet

Plusnet Outage Report in Aylesham, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aylesham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aylesham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aylesham, Kent, England 02/13/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Aylesham, England

Latest outage, problems and issue reports in Aylesham and nearby locations:

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • signoralbertoli SignorC (@signoralbertoli) reported

    .@plusnet need router moved. phone waiting time constantly over 20/30 minutes. phone message says to go to website. website says call first or leave instagram message. instagram message says call first or fo to website. Who designed your customer service? Franz Kafka?

  • AlisonMLees Alison Lees (@AlisonMLees) reported

    @Plusnet It's moving over to Greenby, and in 2 years' time Greenby will probably start charging for it. That's a bad move. As soon as it's moved over to Greenby, I stop being tied to plusnet. If I were you, I'd cancel the move to Greenby, and keep customers tied in with the free email.

  • chattymonkey Glenn (@chattymonkey) reported

    @Plusnet Your customer service appears to have deteriorated. (The main reason I am with you) When did call waiting times start to exceed 20 mins? Was it when you were bought by BT? Not really good enough.

  • GeniusLUFC Genius (@GeniusLUFC) reported

    @c8lzero @Paulguno @Plusnet Legend! Fixed it! I actually went with cloudflare 1.1.1.1 and 1.0.0.1 was something I'd been meaning to setup for ages and just never got round to

  • 1884Ben ben 🦊 (@1884Ben) reported

    @LestahGeorge @Plusnet oh no you might not be able to watch west brom **** all over us 🫩

  • Jesusnumba1fan FFTV Crypto (@Jesusnumba1fan) reported

    @discodavebaker @Plusnet Plusnet is down nationally

  • lzgtskllz L🩷 (@lzgtskllz) reported

    @RareAxies @Plusnet They don’t even answer. Awful service. Worst customer service too

  • lilnitticus Joshua Lake (@lilnitticus) reported

    @Plusnet why do I pay for gigabit Ethernet for it to go down out of service hours and have no help whatsoever?

  • c8lzero c8lzero (@c8lzero) reported

    @Jimmc82 @Plusnet Plus net has a DNS issue. If you set your DNS to Google 8.8.8.8 on your router under Advanced Settings, IPv4 Config by turning off Auto DNS Servers and entering 8.8.8.8 as primary it will work until they are back up

  • pertinaxone Jason Monk (@pertinaxone) reported

    @Plusnet Why is my broadband now giving an EE login screen???? WTF?? After the greenby debacle - still not right - now this!! #NotHappy #CustomerComplaint