Plusnet

Plusnet Outage Report in Aylesham, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aylesham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aylesham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aylesham, Kent, England 12/03/2025 20:15

December 03: Problems at Plusnet

Plusnet is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Aylesham, Kent, England

The most recent Plusnet outage reports came from the following cities: Margate and Canterbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomMargate Internet
United KingdomMargate Internet
United KingdomMargate Internet
United KingdomMargate Internet
United KingdomMargate Internet
United KingdomMargate Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Aylesham, England

Latest outage, problems and issue reports in Aylesham and nearby locations:

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Bob_Parr Alan 🎃 Halloween Birthday 🎃 Macdonald #FBPE 💙 (@The_Bob_Parr) reported

    @supertanskiii I’ve got Plusnet, and the WiFi on the router is poor (I just had a survey from them & I rated the WiFi as poor). I have put a couple of TP-Link WiFi access points in my flat to get better coverage, all hanging off the network ports on the Plusnet router!

  • stephengh10 steve (@stephengh10) reported

    @supertanskiii Had slow Plusnet broadband AND poor WiFi distance. Bought an old BT router off eBay (as recommended on forums) for £6 two years ago and perfect. Never had a problem with things like watching streamed UHD etc. since.

  • Plusnet Plusnet (@Plusnet) reported

    @HelloFromMarcus Hi Marcus, I'm sorry to hear you're unhappy with our service. Can you please provide us with some details on the situation, so we can look at what we can do to help? -Tony Plusnet Sheffield

  • mikekear Mike Kear (@mikekear) reported

    @Plusnet hi, my plusnet broadband has not been working since late sunday evening. I've reset it many times. I got a reply on DM, but no response for more than 40mins. has plusnet gone down in London?

  • LilyAnnabelFox Lily Fox (@LilyAnnabelFox) reported

    @Plusnet you don’t seem to have a way for me to respond to your email. It relates to issue 218822431. Please let me know how I can respond ASAP - it’s frustrating!

  • jermyn55 Paul Jermyn (@jermyn55) reported

    @Ofcom @Ofcom have a word with @Plusnet as this is not possible on their network.

  • mikekear Mike Kear (@mikekear) reported

    @Plusnet hi, my plusnet broadband has not been working since late sunday evening. I've reset it many times. I got a reply on DM, but no response for more than 40mins. has plusnet gone down in London?

  • AdamCar52360562 Adam Carr (@AdamCar52360562) reported

    @Plusnet hello can you please provide me with customer service phone number for plus net mobile. Evey number on line is saying it unrecognised when try ringing.please.

  • zoe_engstrom zoe engstrom (@zoe_engstrom) reported

    @Plusnet my husband cannot work from gone because of the atrocious connection and speeds. I am making a complaint to OFCOM, and I would like to discuss early termination as you are not upholding your end of my contract.

  • arundir Graham Mitchell 💙🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@arundir) reported

    @supertanskiii I'm with Plusnet, had a problem with original router they sent years ago, gave me a replacement which is working well.