Post Office Outage Report in Solihull, England
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (54%)
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Total Blackout (23%)
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E-mail (8%)
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Wi-fi (8%)
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Phone (8%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Bigjase
(@Bigjase3) reported
from
Coventry, England
@PostOffice I am struggling to get my parcel delivered it should have been delivered yesterday between 11-3 but it’s showing at north counties and not moving from there and no one is helping me ref,number MB926047305GB please advise what I can do, I have rang help line no answer
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Liz
(@eam2010) reported
from
Coventry, England
@PostOffice I am trying to get a non-delivery document to get refund from EBay can you help, the parcel was tracked and shows that someone collected it from local PO but that was not me or anyone representing me, I was directed to Royal Mail, they have directed me to you, help!
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David Moss
(@DavidMoss1) reported
from
Coventry, England
Are @PostOffice’s open as normal over lockdown? Are they classed as an essential service?
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Paul Drew
(@PaulDre64160747) reported
from
Birmingham, England
@PostOffice @RoyalMailHelp Parcel won't fit and just ring the intercom system then I can meet them by my front door takes 1/2 a second and would alleviate all problems. I think it should be part of their training to THINK outside the box lol.
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: O [ = = ] O :
(@Firewraak) reported
from
Birmingham, England
@PostOffice Well, A: you do deals with the likes of @Cashplus to act as a place to deposit money. So I would advise you cut the attitude. I am a customer. Don’t be so rude!!! I will not accept your bad attitude towards me. #badcustomerservice
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Y U N I
(@hey_itsyuni) reported
from
Whitnash, England
@PostOffice Hi, I need help to find out my parcel update. It was marked as “Item Retention” yesterday and it hasn’t been updated today. @RoyalMailHelp isn’t replying (helpful) and the Royal Mail number keeps hanging up on me. It’s a birthday present so I need to arrive today.
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Scott badham
(@scbadham) reported
from
West Bromwich, England
@PostOffice Can you can help when I posted my item it was 2nd class signed for and The self-service machine did not print out the receipts so I left not thinking I would need them I did pay by card so I have to credit card transaction as well as the tracking code now the item is now missing
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Mrs Great 1 😉
(@ladyclarke84) reported
from
Birmingham, England
@PostOffice I had problems with a few returns parcels and they helped solve the problem. Excellent service . Please can you let them no . Thank you .
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claire smith
(@clairado77) reported
from
West Bromwich, England
@PostOffice track and trace is down. No idea if my parcel will be redelivered or I need to pick it up from hub?
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Tom Poole
(@TomPoole007) reported
from
Birmingham, England
@PostOffice @ruthcumming Please can you paint those shutters. The council won't donit. But it looks horrible.
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: O [ = = ] O :
(@Firewraak) reported
from
Birmingham, England
@PostOffice @Cashplus the post office is again NOT ON. You provide a service which I pay towards. And I especially didn’t expect your response. My money was bagged up when I went today and I now have no money bags as your post office ran out and is now expecting me to use MY FUEL to go back probably
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@Filbertians @danvalentine0 @PostOffice So much stupid in one tweet.
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Jon Banks
(@JON_BANKSY) reported
from
Birmingham, England
@lucyallan @TelfordTories just incase you are interested now, the @PostOffice tried to get the judge to sack himself because they did not like being judged for their CRIMES. Refused, last ditch attempt will be poor appeal attempt then justice will be served @PaulaVennells1 😉😉
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helenfrancesbull
(@helenfrancesbul) reported
from
Solihull, England
@siany_d @PostOffice I don't for one minute think the lady in question was going to be using her own stationary, nor did I expect it. Let's agree to differ. I reiterate my first point that the post office displays dreadful customer service.
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David J. Court
(@DavidJCourt) reported
from
Coventry, England
@sunshadow456 @PostOffice What help do they need? I'm struggling to see.
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Tom Poole
(@TomPoole007) reported
from
Birmingham, England
@PostOffice Just a suggestion but why don't you and BCC help them? You are the post office. Give them a hand Work with @BCC_Help and help the high Street look a bit better?
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Uber Dad
(@goonerfm) reported
from
Balsall Common, England
This is why @PostOffice is finished, got a Christmas card today, was posted on 5th December!!, a month , that's a quality service, not. 🤔
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Jon Banks
(@JON_BANKSY) reported
from
Birmingham, England
@nickwallis @PostOffice Them let’s stop letting the ******* get their way and being allowed to bury shit and nail them. Anything less is a massive slur on our justice system.
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: O [ = = ] O :
(@Firewraak) reported
from
Birmingham, England
@PostOffice Thank you for the apology. Yes tbf I thought your comment was rude and condescending. I know you offer banking services, this is why I joined @Cashplus as I had access to 11,500 @PostOffice of which 300 are directly managed by Post Office Ltd to deposit money.
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𝙰𝚍𝚛𝚒𝚊𝚗 𝙷𝚊𝚛𝚍𝚒𝚗𝚐
(@adeharding) reported
from
Redditch, England
@PostOffice Nope. Sign on door saying no service at certain times of the day
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Zoe
(@zoe_bearx) reported
@IncognitoPengy @PostOffice It’s happend to 2 friends of mine in the same village recently so it’s clearly someone this end stealing it. Terrible isn’t it
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Jim Mortram
(@JAMortram) reported
@Camerasnaps @PostOffice I figure **** the owners, I’ve no beef with staff, but the money folk, grr.
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rich b
(@richyb83) reported
@PostOffice is live chat not working on post office home insurance? Thanks
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The Tainui Kid
(@lindajos) reported
@PostOffice One hour and 7 minutes all told. One customer took nearly half an hour to serve. Which given there was one counter staff and a very energetic man helping with postal issues, meant the rest of us stood for far too long
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Nikki
(@NikkiRose247) reported
@PostOffice Thanks Tom but it’s customer service that aren’t helping. Seems like the only way to get it sorted would be if he actually died! The way things are run needs to be addressed by management.
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Metal Clay
(@MetalClaySchool) reported
@PostOffice @observationdek The complaint is about only one person serving. Surely you can contact the office and obtain the excuses or cctv. #PostOfficeScandal
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Metal Clay
(@MetalClaySchool) reported
@blonde_moment83 @PostOffice That is appalling. What poor standards of service. Where are the managers? In a Crown office the union would NEVER allow only one person to be serving. Serious security issues. Post Office should be reporting this urgently to Franchise owner.
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Metal Clay
(@MetalClaySchool) reported
@blonde_moment83 @PostOffice Sutton WHSmith post office? What can you expect when the fastest serving member of staff was sacked with 22 years service, who had worked in Crown offices? Why not complain to the CEO of WHSmith? Only one serving? Appalling breach of security. Don't blame staff. Poor management.
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WakeMeUpWhenThisIsOver
(@umist0966) reported
@PostOffice Please send me a link to the 'rules' that make it mandatory for me, as a customer, to tell you what's in my letter before you agree to accept it! At an airport I merely have to confirm that my suitcase doesn't contain a prohibited item - why is the Post Office so "special"?
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Metal Clay
(@MetalClaySchool) reported
@beachcomberkate @PostOffice @WHSmith All these complaints against this Franchise post offices. Sub post offices have better standards. Maybe the CEO Carl Cowling needs to step up and address these appalling standards of service. That's what happens selling off Crown Offices.