Post Office outages and service status in Solihull, England
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- Post Office generated 0 outage signals in the last 24 hours around Solihull, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Liz (@eam2010) reported from Coventry, England@PostOffice I am trying to get a non-delivery document to get refund from EBay can you help, the parcel was tracked and shows that someone collected it from local PO but that was not me or anyone representing me, I was directed to Royal Mail, they have directed me to you, help!
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: O [ = = ] O : (@Firewraak) reported from Birmingham, England@PostOffice Well, A: you do deals with the likes of @Cashplus to act as a place to deposit money. So I would advise you cut the attitude. I am a customer. Don’t be so rude!!! I will not accept your bad attitude towards me. #badcustomerservice
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David J. Court (@DavidJCourt) reported from Coventry, England@sunshadow456 @PostOffice What help do they need? I'm struggling to see.
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claire smith (@clairado77) reported from West Bromwich, England@PostOffice track and trace is down. No idea if my parcel will be redelivered or I need to pick it up from hub?
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Tom Poole (@TomPoole007) reported from Birmingham, England@PostOffice Just a suggestion but why don't you and BCC help them? You are the post office. Give them a hand Work with @BCC_Help and help the high Street look a bit better?
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Chris Edgerton LCGI (@DementiaFink) reported from Kenilworth, England@PostOffice how can you email email a complaint about mis directed mail in Kenilworth Warwickshire ... health and bank statments opened by other person this year
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Paul Drew (@PaulDre64160747) reported from Birmingham, England@PostOffice @RoyalMailHelp Parcel won't fit and just ring the intercom system then I can meet them by my front door takes 1/2 a second and would alleviate all problems. I think it should be part of their training to THINK outside the box lol.
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Mrs Great 1 😉 (@ladyclarke84) reported from Birmingham, England@PostOffice I had problems with a few returns parcels and they helped solve the problem. Excellent service . Please can you let them no . Thank you .
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Bigjase (@Bigjase3) reported from Coventry, England@PostOffice I am struggling to get my parcel delivered it should have been delivered yesterday between 11-3 but it’s showing at north counties and not moving from there and no one is helping me ref,number MB926047305GB please advise what I can do, I have rang help line no answer
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helenfrancesbull (@helenfrancesbul) reported from Solihull, England@siany_d @PostOffice I don't for one minute think the lady in question was going to be using her own stationary, nor did I expect it. Let's agree to differ. I reiterate my first point that the post office displays dreadful customer service.
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Uber Dad (@goonerfm) reported from Balsall Common, EnglandThis is why @PostOffice is finished, got a Christmas card today, was posted on 5th December!!, a month , that's a quality service, not. 🤔
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: O [ = = ] O : (@Firewraak) reported from Birmingham, England@PostOffice Thank you for the apology. Yes tbf I thought your comment was rude and condescending. I know you offer banking services, this is why I joined @Cashplus as I had access to 11,500 @PostOffice of which 300 are directly managed by Post Office Ltd to deposit money.
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𝙰𝚍𝚛𝚒𝚊𝚗 𝙷𝚊𝚛𝚍𝚒𝚗𝚐 (@adeharding) reported from Redditch, England@PostOffice Nope. Sign on door saying no service at certain times of the day
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Jon Banks (@JON_BANKSY) reported from Birmingham, England@nickwallis @PostOffice Them let’s stop letting the ******* get their way and being allowed to bury shit and nail them. Anything less is a massive slur on our justice system.
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Jon Banks (@JON_BANKSY) reported from Birmingham, England@lucyallan @TelfordTories just incase you are interested now, the @PostOffice tried to get the judge to sack himself because they did not like being judged for their CRIMES. Refused, last ditch attempt will be poor appeal attempt then justice will be served @PaulaVennells1 😉😉
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Scott badham (@scbadham) reported from West Bromwich, England@PostOffice Can you can help when I posted my item it was 2nd class signed for and The self-service machine did not print out the receipts so I left not thinking I would need them I did pay by card so I have to credit card transaction as well as the tracking code now the item is now missing
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David Moss (@DavidMoss1) reported from Coventry, EnglandAre @PostOffice’s open as normal over lockdown? Are they classed as an essential service?
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Y U N I (@hey_itsyuni) reported from Whitnash, England@PostOffice Hi, I need help to find out my parcel update. It was marked as “Item Retention” yesterday and it hasn’t been updated today. @RoyalMailHelp isn’t replying (helpful) and the Royal Mail number keeps hanging up on me. It’s a birthday present so I need to arrive today.
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Tom Poole (@TomPoole007) reported from Birmingham, England@PostOffice @ruthcumming Please can you paint those shutters. The council won't donit. But it looks horrible.
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: O [ = = ] O : (@Firewraak) reported from Birmingham, England@PostOffice @Cashplus the post office is again NOT ON. You provide a service which I pay towards. And I especially didn’t expect your response. My money was bagged up when I went today and I now have no money bags as your post office ran out and is now expecting me to use MY FUEL to go back probably
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan (@JordanPostingX) reported@PostOffice Do you know how you support the use and accessibility of cash? Your partners @coopuk NEVER have anyone available on the Post Office branded till to withdraw cash. All weekend with no access to cash at Areley Kings. Terrible. It should be called fun-Cooperative.
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InformedActual (@InformedActual) reported@mybroadband Hahaha we can't even keep the PostOffice going and now we want to build our own Cloud Service.
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john osullivan (@jos02611) reported@DrMarianaClaire @PostOffice Usually turning up the brightness on your device solves this?Off course over five minutes it will fade or even close down.
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RAVI RANJAN (@ravi_fit) reported@IndiaPostOffice is one of the most inefficient public service institutions, suffering from poor accountability, lack of ownership, and an outdated customer experience. Employees often appear insulated from the consequences of poor service, which ultimately hurts citizens. If meaningful reforms are not possible within the current structure, the government should seriously consider privatization or introducing greater competition to bring accountability, efficiency, and customer-centricity into the system. @JM_Scindia, some immediate reforms that can significantly improve India Post: • Mandatory acceptance of UPI and digital payments at every post office. • Clearly defined and publicly visible SLAs for all services. • Mandatory explanations and accountability whenever an SLA is breached. • A designated officer/team responsible for every stage of a service request. • A centralized grievance, escalation, and resolution system with proper tracking. • Real-time service tracking and greater transparency. • Regular publication of performance and grievance-resolution metrics. India Post serves millions of citizens. It deserves a system built on accountability, ownership, and measurable service standards. #postoffice
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Free Spirit (@onemoveahead) reported@PostOffice how do I speak to a human on the phone on your customer service number?
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Robbie McGowan (@WattenRobbie) reported@PostOffice @Kitty49499561 Post Office couldn’t care less about your complaint and most post offices are franchised anyway.
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Cowardly Lion (@Cat_onabike) reported@PostOffice I asked to use the self-service equipment to send a parcel. The team leader said 'No, the manager says we don't allow that.' Why not? 'None of your business. I don't have to tell you. I don't work for the Post Office.' Can I speak to the manager? 'He doesn't work here.' /2
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dodger (@redpenrog) reportedVoters must have an inquiry into why Ed Davey did nothing as minister in charge of the Postoffice , whilst the numerous poor postoffice managers were being accused and in some cases charged . It was clear for someone close to the process, something was clearly wrong .
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jon (@amcjrdeg) reported@PostOffice my brother sends me parcels to Norway.uses same post office each time and we have seen that the shipping cost is excessive. today , trying to keep costs down. Got a quote online of around £27. why did the woman at his post office try charge him over £50?
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CJ (@Cryptocabby) reported@PostOffice absolute joke of a service, paid for deliveries-tracked and still gone missing-the last 2 times I was stupid enough to use the royal mail-unbelievable-supposed to be guaranteed-to many thieves working for them-dont use them folks-100% untrustworthy