1. Home
  2. Companies
  3. Post Office
  4. Solihull
Post Office

Post Office outages and service status in Solihull, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Post Office generated 0 outage signals in the last 24 hours around Solihull, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Post Office. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Solihull, England

The most recent Post Office outage reports came from the following cities: Birmingham.

CityProblem TypeReport Time
Birmingham Internet 29 days ago
Coventry Total Blackout 4 months ago
Birmingham Wi-fi 10 months ago
Birmingham Wi-fi 10 months ago
Walsall Total Blackout 1 year ago
Birmingham Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • hey_itsyuni
    Y U N I (@hey_itsyuni) reported from Whitnash, England

    @PostOffice Hi, I need help to find out my parcel update. It was marked as “Item Retention” yesterday and it hasn’t been updated today. @RoyalMailHelp isn’t replying (helpful) and the Royal Mail number keeps hanging up on me. It’s a birthday present so I need to arrive today.

  • DavidMoss1
    David Moss (@DavidMoss1) reported from Coventry, England

    Are @PostOffice’s open as normal over lockdown? Are they classed as an essential service?

  • eam2010
    Liz (@eam2010) reported from Coventry, England

    @PostOffice I am trying to get a non-delivery document to get refund from EBay can you help, the parcel was tracked and shows that someone collected it from local PO but that was not me or anyone representing me, I was directed to Royal Mail, they have directed me to you, help!

  • ladyclarke84
    Mrs Great 1 😉 (@ladyclarke84) reported from Birmingham, England

    @PostOffice I had problems with a few returns parcels and they helped solve the problem. Excellent service . Please can you let them no . Thank you .

  • Firewraak
    : O [ = = ] O : (@Firewraak) reported from Birmingham, England

    @PostOffice Thank you for the apology. Yes tbf I thought your comment was rude and condescending. I know you offer banking services, this is why I joined @Cashplus as I had access to 11,500 @PostOffice of which 300 are directly managed by Post Office Ltd to deposit money.

  • Bigjase3
    Bigjase (@Bigjase3) reported from Coventry, England

    @PostOffice I am struggling to get my parcel delivered it should have been delivered yesterday between 11-3 but it’s showing at north counties and not moving from there and no one is helping me ref,number MB926047305GB please advise what I can do, I have rang help line no answer

  • goonerfm
    Uber Dad (@goonerfm) reported from Balsall Common, England

    This is why @PostOffice is finished, got a Christmas card today, was posted on 5th December!!, a month , that's a quality service, not. 🤔

  • Firewraak
    : O [ = = ] O : (@Firewraak) reported from Birmingham, England

    @PostOffice @Cashplus the post office is again NOT ON. You provide a service which I pay towards. And I especially didn’t expect your response. My money was bagged up when I went today and I now have no money bags as your post office ran out and is now expecting me to use MY FUEL to go back probably

  • helenfrancesbul
    helenfrancesbull (@helenfrancesbul) reported from Solihull, England

    @siany_d @PostOffice I don't for one minute think the lady in question was going to be using her own stationary, nor did I expect it. Let's agree to differ. I reiterate my first point that the post office displays dreadful customer service.

  • PaulDre64160747
    Paul Drew (@PaulDre64160747) reported from Birmingham, England

    @PostOffice @RoyalMailHelp Parcel won't fit and just ring the intercom system then I can meet them by my front door takes 1/2 a second and would alleviate all problems. I think it should be part of their training to THINK outside the box lol.

  • EgglestonMathew
    Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    @Filbertians @danvalentine0 @PostOffice So much stupid in one tweet.

  • DementiaFink
    Chris Edgerton LCGI (@DementiaFink) reported from Kenilworth, England

    @PostOffice how can you email email a complaint about mis directed mail in Kenilworth Warwickshire ... health and bank statments opened by other person this year

  • Firewraak
    : O [ = = ] O : (@Firewraak) reported from Birmingham, England

    @PostOffice Well, A: you do deals with the likes of @Cashplus to act as a place to deposit money. So I would advise you cut the attitude. I am a customer. Don’t be so rude!!! I will not accept your bad attitude towards me. #badcustomerservice

  • TomPoole007
    Tom Poole (@TomPoole007) reported from Birmingham, England

    @PostOffice @ruthcumming Please can you paint those shutters. The council won't donit. But it looks horrible.

  • clairado77
    claire smith (@clairado77) reported from West Bromwich, England

    @PostOffice track and trace is down. No idea if my parcel will be redelivered or I need to pick it up from hub?

  • TomPoole007
    Tom Poole (@TomPoole007) reported from Birmingham, England

    @PostOffice Just a suggestion but why don't you and BCC help them? You are the post office. Give them a hand Work with @BCC_Help and help the high Street look a bit better?

  • DavidJCourt
    David J. Court (@DavidJCourt) reported from Coventry, England

    @sunshadow456 @PostOffice What help do they need? I'm struggling to see.

  • JON_BANKSY
    Jon Banks (@JON_BANKSY) reported from Birmingham, England

    @nickwallis @PostOffice Them let’s stop letting the ******* get their way and being allowed to bury shit and nail them. Anything less is a massive slur on our justice system.

  • scbadham
    Scott badham (@scbadham) reported from West Bromwich, England

    @PostOffice Can you can help when I posted my item it was 2nd class signed for and The self-service machine did not print out the receipts so I left not thinking I would need them I did pay by card so I have to credit card transaction as well as the tracking code now the item is now missing

  • JON_BANKSY
    Jon Banks (@JON_BANKSY) reported from Birmingham, England

    @lucyallan @TelfordTories just incase you are interested now, the @PostOffice tried to get the judge to sack himself because they did not like being judged for their CRIMES. Refused, last ditch attempt will be poor appeal attempt then justice will be served @PaulaVennells1 😉😉

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • YANKLAND45
    TeraSA (@YANKLAND45) reported

    @Davebale @lily_lna @PostOffice Spot on seriously!!??? Who runs this post office?? You weren't there for long??? Did a customer complain? if just management they have personal problem? With you?.

  • JoePetty918
    Joe (@JoePetty918) reported

    @twasthentisnow @lily_lna @PostOffice She's a customer, *******

  • phil282yahoo
    AI Warning (@phil282yahoo) reported

    @twasthentisnow @lily_lna @PostOffice She was a customer, not a worker.

  • GirlScout27
    GirlScout27 (@GirlScout27) reported

    @Irmenberga @lily_lna @PostOffice I've worked in pubs where we've refused service to men in shorts and no shirt. This is common practice and absolutely nothing to do with religion. I support the principle that business owners can refuse service, and they legally can.

  • inflamedintent
    lyd |ミ☆ (@inflamedintent) reported

    @PostOffice what is going on! I am Supposed to be receiving a parcel from America and on Royal Mail it is telling me it will be returned to sender but on USPS it’s saying it’s cleared UK customs fine! Help? Answers please It doesn’t even say why!

  • ArturNadol7566
    Artur Nadolny (@ArturNadol7566) reported

    POST OFFICE SENT INVESTIGATORS TO SEARCH A FRIDGE FOR MONEY Sharon Brown and Kevin Brown took over their Post Office branch in Pennywell, Sunderland, in 2006. A few years in, the Horizon system @PostOffice started showing shortfalls. Sharon assumed the fault was hers. By 2012 she was suspended over a £36k discrepancy that never existed. Investigators arrived at her home. They searched the fridge. They went through the kitchen cupboards. All hunting for cash that was never gone in the first place, because a computer glitch does not hide in a Tupperware box. Sharon and Kevin used their life savings to pay back a debt invented by a faulty IT system. Kevin called it "a massive black hole." They are still in debt today. Two charging orders remain on their home. Sharon has spoken about the period around 2013 and 2014 when the stress brought her close to taking her own life. What stopped her was a photo of her sons, Adam and Callum, on the wall. She has said "I wouldn't be sitting with you now" if she hadn't seen it. Their old branch doesn't exist anymore. It's a shop selling vapes, cakes and milkshakes now, lit up with a rainbow LED sign. Sharon went back to see it once. Her heart was racing before the car even stopped. She no longer speaks to family members who doubted her at the time. No fridge search fixes a debt that was fake from the start. No apology from head office undoes 14 years of two people quietly bankrupting themselves over a software bug. The Post Office Horizon IT Inquiry @PostOffInquiry keeps hearing stories exactly like this one. Post Office keeps saying sorry. Sharon and Kevin keep paying off a debt that a computer made up. SOURCES @BBCNews and others.

  • VMace12002
    Victor Mace (@VMace12002) reported

    @twasthentisnow @lily_lna @PostOffice She was a customer moron.

  • ArturNadol7566
    Artur Nadolny (@ArturNadol7566) reported

    BINNED BY THE POST OFFICE Fiona Elliott and her husband bought the shop, post office and house in Clady, County Tyrone in 2005. Their plan was simple. Run it well, retire comfortably, leave something solid behind for the kids. Instead the Post Office (@PostOffice) handed them a computer that lied for a living. The Horizon system started throwing up discrepancies almost straight away. £20 here, £60 there, then more. Fiona kept plugging the gaps with her own money from the shop till, convinced she or her staff had made a mistake somewhere. She rang the helpline. She asked for an audit. Nobody came. So she did what any exhausted small business owner does when a multi billion pound state owned company won't lift a finger. She went searching through bins at night, checking if scratch cards or lottery slips explained the missing money. They never did. The money was never missing. In 2009 two auditors finally turned up. They spent a couple of hours going through the post office, then told her there was a £6,000 shortfall on the system and she needed to pay it right then or she'd be looking at a criminal offence. She asked how it had appeared. She'd been putting in hundreds of pounds a week for years and it had never shown up before. They told her it didn't matter, they wanted the £6,000 in cash right there and then. She didn't have that kind of money in the shop till, so she asked to run to the bank. Refused. The bank was shut for lunch and they weren't waiting around for it to reopen. She offered a cheque instead, the normal way she paid every supplier at the time. Refused again. Cash only. So she went and borrowed it off her brother, who ran the car business down the road, handed the cash straight over, and walked away without a receipt. Read that back. A state owned company sent two people to threaten a woman with a criminal charge over money that never actually went missing, refused a cheque, refused to wait an hour for the bank, took cash off her brother's business, and didn't even bother writing her a receipt. She paid. Of course she paid. Nobody wants to find out the hard way that Horizon's word beats theirs in a courtroom too. Rural post offices were being closed around then, so she took redundancy and rented the shop out. The new tenant hit the exact same phantom shortfalls. The bank repossessed the lot and sold it for £40,000. Fiona and her husband had paid £322,000 for it. The bank didn't stop there either, it went on to repossess the buy-to-let properties they owned as well. The building she once planned to retire on is boarded up now, sitting in the middle of the village like a monument nobody in charge wanted to admit they built. She testified to the Post Office Horizon IT Inquiry (@PostOffInquiry) in 2022. She is still fighting for compensation today, offered only 5% of what she believes she is owed, turned down on appeal three times, and pointed toward the Horizon Shortfall Scheme, which she says she has little faith in after wasting years on it already. Nobody stole a penny. The Post Office just needed someone to blame, and a rural shopkeeper searching her own bins at midnight was easier to accuse than a broken system built by Fujitsu (@fujitsu_uk) and defended for decades by executives who knew exactly what it was doing.

  • TwitchObsydiak
    Obsydiak (@TwitchObsydiak) reported

    @lily_lna @PostOffice I'll take "**** that never happened but we'll pretend did for attention because I likely did something stupid, got told off for it and am now a salty Karen"....for 3 please Bob

  • AEJHulsman
    Anthony (@AEJHulsman) reported

    @lily_lna @PostOffice You are in the UK, we always hear about people getting locked up for "causing anxiety" via words. Why not file a complaint so a local policeman can "check their thinking"?