Post Office Outage Report in Solihull, England
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (43%)
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Total Blackout (29%)
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Wi-fi (21%)
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Phone (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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𝙰𝚍𝚛𝚒𝚊𝚗 𝙷𝚊𝚛𝚍𝚒𝚗𝚐
(@adeharding) reported
from
Redditch, England
@PostOffice Nope. Sign on door saying no service at certain times of the day
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Tom Poole
(@TomPoole007) reported
from
Birmingham, England
@PostOffice @ruthcumming Please can you paint those shutters. The council won't donit. But it looks horrible.
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claire smith
(@clairado77) reported
from
West Bromwich, England
@PostOffice track and trace is down. No idea if my parcel will be redelivered or I need to pick it up from hub?
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Paul Drew
(@PaulDre64160747) reported
from
Birmingham, England
@PostOffice @RoyalMailHelp Parcel won't fit and just ring the intercom system then I can meet them by my front door takes 1/2 a second and would alleviate all problems. I think it should be part of their training to THINK outside the box lol.
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Liz
(@eam2010) reported
from
Coventry, England
@PostOffice I am trying to get a non-delivery document to get refund from EBay can you help, the parcel was tracked and shows that someone collected it from local PO but that was not me or anyone representing me, I was directed to Royal Mail, they have directed me to you, help!
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David Moss
(@DavidMoss1) reported
from
Coventry, England
Are @PostOffice’s open as normal over lockdown? Are they classed as an essential service?
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Y U N I
(@hey_itsyuni) reported
from
Whitnash, England
@PostOffice Hi, I need help to find out my parcel update. It was marked as “Item Retention” yesterday and it hasn’t been updated today. @RoyalMailHelp isn’t replying (helpful) and the Royal Mail number keeps hanging up on me. It’s a birthday present so I need to arrive today.
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helenfrancesbull
(@helenfrancesbul) reported
from
Solihull, England
@siany_d @PostOffice I don't for one minute think the lady in question was going to be using her own stationary, nor did I expect it. Let's agree to differ. I reiterate my first point that the post office displays dreadful customer service.
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Jon Banks
(@JON_BANKSY) reported
from
Birmingham, England
@nickwallis @PostOffice Them let’s stop letting the ******* get their way and being allowed to bury shit and nail them. Anything less is a massive slur on our justice system.
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David J. Court
(@DavidJCourt) reported
from
Coventry, England
@sunshadow456 @PostOffice What help do they need? I'm struggling to see.
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Jon Banks
(@JON_BANKSY) reported
from
Birmingham, England
@lucyallan @TelfordTories just incase you are interested now, the @PostOffice tried to get the judge to sack himself because they did not like being judged for their CRIMES. Refused, last ditch attempt will be poor appeal attempt then justice will be served @PaulaVennells1 😉😉
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Mat 🏳️🌈
(@EgglestonMathew) reported
from
Birmingham, England
@Filbertians @danvalentine0 @PostOffice So much stupid in one tweet.
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Tom Poole
(@TomPoole007) reported
from
Birmingham, England
@PostOffice Just a suggestion but why don't you and BCC help them? You are the post office. Give them a hand Work with @BCC_Help and help the high Street look a bit better?
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: O [ = = ] O :
(@Firewraak) reported
from
Birmingham, England
@PostOffice @Cashplus the post office is again NOT ON. You provide a service which I pay towards. And I especially didn’t expect your response. My money was bagged up when I went today and I now have no money bags as your post office ran out and is now expecting me to use MY FUEL to go back probably
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Uber Dad
(@goonerfm) reported
from
Balsall Common, England
This is why @PostOffice is finished, got a Christmas card today, was posted on 5th December!!, a month , that's a quality service, not. 🤔
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Mrs Great 1 😉
(@ladyclarke84) reported
from
Birmingham, England
@PostOffice I had problems with a few returns parcels and they helped solve the problem. Excellent service . Please can you let them no . Thank you .
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Bigjase
(@Bigjase3) reported
from
Coventry, England
@PostOffice I am struggling to get my parcel delivered it should have been delivered yesterday between 11-3 but it’s showing at north counties and not moving from there and no one is helping me ref,number MB926047305GB please advise what I can do, I have rang help line no answer
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: O [ = = ] O :
(@Firewraak) reported
from
Birmingham, England
@PostOffice Well, A: you do deals with the likes of @Cashplus to act as a place to deposit money. So I would advise you cut the attitude. I am a customer. Don’t be so rude!!! I will not accept your bad attitude towards me. #badcustomerservice
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: O [ = = ] O :
(@Firewraak) reported
from
Birmingham, England
@PostOffice Thank you for the apology. Yes tbf I thought your comment was rude and condescending. I know you offer banking services, this is why I joined @Cashplus as I had access to 11,500 @PostOffice of which 300 are directly managed by Post Office Ltd to deposit money.
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Scott badham
(@scbadham) reported
from
West Bromwich, England
@PostOffice Can you can help when I posted my item it was 2nd class signed for and The self-service machine did not print out the receipts so I left not thinking I would need them I did pay by card so I have to credit card transaction as well as the tracking code now the item is now missing
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Munro
(@SurfaceCandy) reported
@PostOffice I will tweet daily about the issue as it is not just me it affects. You took out four rolls and left a town branch with only ONE TILL to serve a community of 7000! Elderly are left queuing for up to an hour if I pay on my debit card. IT IS UNACCEPTABLE
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Jenny Drew
(@JennyDrew29) reported
@PostOffice Hi Jess, this isn’t a criticism of that branch so please don’t raise the feedback as a complaint. My issue is that the main town Post Office was closed down and in 2 years, another one hasn’t been established. 4 tills to serve 26,000 people doesn’t seem quite enough?
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mick smith
(@micksmi70872507) reported
@PostOffice I told you about this last week and went to that branch on Tuesday and nothing has changed. It is disgusting that a publicly funded post office refuses to give a contact number. and the customer services are so ******* ****.
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Kelly Munro
(@SurfaceCandy) reported
@PostOffice YES EXACTLY IT SHOULD BE EASIER FOR THE CUSTOMER?! You have repeatedly told me to go to ANOTHER BRANCH as clearly thy are NOT EQUIPPED FAKENHAM IS A TOWN.. NOT A VILLAGE!! #DisabledPersons
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mick smith
(@micksmi70872507) reported
@PostOffice I am not interested in excuses. This branch has places for four members of staff and I have never seen more than two. I was there on Tuesday the queue nearly went out the front entrance of Tesco and the Branch is a long way from the front entrance of Tesco.
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Karen Dutton 💙#BlackLivesMatter
(@Karen82813463) reported
@PostOffice @postoffice has passed the job to @OpenreachHelp & will update tomorrow. This was already supposed to have been done. Doesn’t sound hopeful for getting problem fixed tomorrow so mom will remain #AtRisk without her #careline & landline with no idea when it will get fixed 😔😖
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Kelly Munro
(@SurfaceCandy) reported
@postoffice you are failing a whole town, not just my business. If I wait in line and pay for post it gets processed on the ONE till. Customers tut at me! I used drop and go to alleviate the stress and my post was left for days. As you said MAKE LIFE EASIER FOR BRANCH & CUSTOMER
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Newbury Berks
(@newburyberks) reported
@JackOfNewbury They've been running out of stamps most days for the past week, such a poor @PostOffice @YourMcColls Thankfully Sainsbury's have plenty of books.
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Kelly Munro
(@SurfaceCandy) reported
@postoffice still fobbing me off. As a disabled business customer I wanted to use drop and go to make my life easier, only the local branch only has one till and not equipped to serve. Suggest I go to another branch. #poorcustomerservice #DisabledPersons
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Rebecca Hall
(@BeccaHall890) reported
Don’t usually use Twitter but I wanted to highlight terrible service from @PostOffice broadband. AVOID AT ALL COSTS!!