Post Office Outage in Guildford, Surrey, England

Eventually the other self service till was fixed. From what I could gather, it just had to be turned on. Why not turn both on in the morning, I don’t know. Who knew that putting @PostOffice’s into the worst shop on the High Street, @WHSmith, would mean it would all go to shit...

Turns out the @WHSmith staff cant actually SEE the self service tills, because of the way Smiths and @PostOffice have laid out the store. So theyll never know when people need parcels collecting from the machine. So self service Custs have to up to the tills. Which have a queue

@paullewismoney @PostOffice have done the same - when you use their mail forwarding service the letters now often arrive in single use plastic bags. #GetYourActTogether #plasticwaste

Thanks very much Roger Gale of the @PostOffice - great business acumen. How pleased he must be with himself for getting rid of well known staff, a decent post office and a decent service to replace it with bargain basement b.s. of a "post office" with nowhere to pick up parcels!

@PostOffice in Horsham. Absolutely shocking how slow these guys are. More interested in drinking tea and having a chat than actually serving the customer

@PostOffice It's the cricklade post office, supposed to be open til 8 and I got there about 6.05. Not an uncommon occurrence either, just say it's staffing issues but the missed item cards always say collection until 8. Doesn't open til 8 at all on a Saturday or Sunday ever

@PostOffice it’s absolutely awful service and that branch needs some serious investigation as this is not the first issue people have had with them. There were 3 other sets of customers also wanting to use the branch who were most displeased at its closure, some of them quite elderly.

@PostOffice @RoyalMailHelp @RoyalMail items to the branch. The problem is that YOUR branch has decided not to bother opening, for no apparent reason. So the fly in the ointment, and the broken link in the chain is YOUR company. To wash your hands of the situation is unacceptable as it’s YOUR branch that’s caused

@PostOffice I will be calling them but they're not helpful and nothing gets done. I'll have to cancel

@YodelOnline are too cowardice to even respond to my complaints. never had this issue with @Hermesparcels @PostOffice . #BinYodel

@PostOffice This man seems to be in charge, very bad attitude, very rude to me.

@PostOffice They were meant to come last week 12th July, then changed the date without any notice to Monday, then Tues and now today but they still have not turned up! I demand compensation and will be cancelling this poor service.

No communication allowed No explanation allowed Insult, shout, blame, leave immediately, or call the police I am the one who wants to call the police. Your employees treat customers rudely @PostOffice @PostOfficeNews

@PostOffice Postman refused to deliver to the office- very bad attitude.

@PostOffice I haven’t. I just want my money back. It’s such a significant amount that was taken by a direct debit which I never set up. I understand this isn’t your fault but something needs to be done about it now.