Post Office Outage in Chesterfield, Derbyshire, England

@PostOffice Thank you Courtney. I am now told by the branch I have to be there before 5pm! This could be a problem for me. Does it really take 30minutes. I don't think so.

@PostOffice what is 24 express service. We paid extra to make sure it reaches our client the next day and there is no signs of having the Pearcel and seems no one know where it is.

@coopuk yet again no one to work post office local on the #whitwell branch on a Friday night! Why offer a service then not have staff to work the service @PostOffice

TGIF... it's been a funny old week! Lessons learned... "treat people as you wish to be treated" I'd like to acknowledge Liz @Tesco for her exceptional customer service skills & will refrain from shaming the unhelpful/rude woman at @PostOffice #customerservice

@PostOffice @RoyalMailHelp Wasn't expecting help. Just annoyed that I have to go out of my way to pick up a parcel because it wasn't left and my local delivery office was shut down. Thanks for the reply though.

@PostOffice It’s in Ravenshead! It’s such a tiny branch that I always feel bad if I have 30-50 to drop off in one go, but the staff never get impolite or make any mistakes.

@PostOffice I swear your customer service for broadband will tip me over the edge ..2 weeks no internet 2 faulty routers,and people on the phone who would have trouble differentiating their arse from their elbow .

Catching up on #devopsdaysldn while waiting in a looong queue at the @PostOffice. I guess there are worst things to do on your last day of A/L. #biometrics #roadtonaturalisation #fb #remotelearning

@ianthrelfall @DavidGsound @Hermesparcels @PostOffice I meant the queue at the post office went half way down the road, but I’ve only sent two things with Hermes, and they’ve both gone missing...

@PostOffice I can't call them as it cuts me off after me telling the automated voice what the issue is. It doesn't go through at all.

@PostOffice Sad to say we got through eventually but without warning, you'd cancelled our appointment! Awful. Now you can't come out to fix until Thursday. A whole week without internet when both my partner and I are working from home! At the very least, want a refund for no service.

@PostOffice #denying me the right to make a complaint is #shocking A manager refusing to speak to me and staff not providing a name #horrifying #refusing to make reasonable adjustments #unacceptable not understanding #dataprotection #appalling trying to hide behind it #horrendous

@GrainneMurphy Hi, I'm really sorry about this. We're a separate company to @PostOffice who you would need to contact about their service at this time. >Mayah

So much for #community and #service @PostOffice and @royalmail Lymington (Hants) turning away elderly and disabled customers who had queued for 45 mins today at 1.30pm on the dot #appalled

@RoyalMailHelp @PostOffice Uh, ok. Hey @PostOffice pls help

@chrish9070 @HouseofCommons @KevanJonesMP @scullyp @PostOffice Can Nick Reed go into one of the branches and help the front line staff, APPARENTLY, all mail is necessary, rubbish #feelingangry

Really disappointed that the local @PostOffice lied to me about my parcel when I specifically asked if the service to the country it was going was still running.

@KarenCastille @PostOffice @RoyalMail That’s great to hear. I think one of the worst aspects of quarantine for over 75’s is the isolation. Someone popping by every day to deliver paracetamol is such a kind gesture and I’m sure one that makes a significant difference 😍