Post Office outages and service status in Chesterfield, England
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Chesterfield, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Chesterfield, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Gary Steel (@GarySSteel) reported from Chesterfield, England@PostOffice your Chesterfield town centre branch is joke. One member of staff on this morning. I was waiting about 30 mins to send a letter. Self-service machine were switched off!!
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Jane Hutchby (@JaneHutchby) reported from Derbyshire, England@PostOffice Hi :) tried to renew a licence at your Babington Lane PO Derby today. The system is down! Is the Swadlincote PO's system down too? When will they back up and running?
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jill clarke (@brodiejay2) reported from Annesley, England@PostOffice I need a number for Sutton in ashfield branch . There is no option anywhere for the nature of my complaint . Or a message back please .
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Jayne Horspool (@Jayneebell) reported from Hucknall under Huthwaite, England@PostOffice Thank you Courtney. I am now told by the branch I have to be there before 5pm! This could be a problem for me. Does it really take 30minutes. I don't think so.
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🌟Jules🌟 (@julescops) reported from Sheffield, England@PostOffice @RoyalMailHelp Wasn't expecting help. Just annoyed that I have to go out of my way to pick up a parcel because it wasn't left and my local delivery office was shut down. Thanks for the reply though.
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All Things Decor Ltd (@AllThingsDecor_) reported from Mansfield Woodhouse, England@PostOffice what is 24 express service. We paid extra to make sure it reaches our client the next day and there is no signs of having the Pearcel and seems no one know where it is.
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Kelly (@kelly_tengi) reported from Sheffield, England@PostOffice @RoyalMailHelp I never understood the bizarre need to separate brand from customer support on Twitter. Just seems a banal attempt to limit pr impact of issues :/. I got an email so it appeared to work, despite the site being broken.
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Timmy two chins™️©️®️🏳️🌈 (@timmoncaster) reported from Whitwell, England@coopuk yet again no one to work post office local on the #whitwell branch on a Friday night! Why offer a service then not have staff to work the service @PostOffice
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helenfrancesbull (@helenfrancesbul) reported from Sheffield, EnglandTGIF... it's been a funny old week! Lessons learned... "treat people as you wish to be treated" I'd like to acknowledge Liz @Tesco for her exceptional customer service skills & will refrain from shaming the unhelpful/rude woman at @PostOffice #customerservice
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Artur Nadolny (@ArturNadol7566) reportedPOST OFFICE REWRITES ITS OWN SCANDAL I was reading through the Post Office Process Review page on the corporate @PostOffice website when one paragraph was cought my attention... The PPR, was set up after the Common Issues Judgment in March 2019, the ruling that came out of Alan Bates and others versus Post Office Limited and first forced Post Office to admit its Horizon accounting system was unreliable and that postmasters had been wrongly blamed for shortfalls the system itself created. "Since the Common Issues Judgment in March 2019, we have carried out work across the business to identify products, policies or processes that may have caused financial loss to Postmasters because of the way they were designed or delivered." The background section on the page says Post Office has carried out work to identify products, policies or processes that may have caused financial loss to postmasters because of the way they were designed or delivered. That phrasing removes Post Office as the party doing the designing and delivering. The losses did not just happen because of how something was designed, Post Office designed it. "We wish to put this right in a straightforward and transparent way, and we have therefore set up the Post Office Process Review to provide financial redress for current and former Postmasters who were impacted." A line further down says Post Office wishes to put this right in a straightforward and transparent way. That reads as voluntary goodwill. What actually happened is a court judgment forced Post Office to admit fault after years of fighting the litigation that proved it, and the PPR exists because of that judgment, not out of an independent wish to be transparent. "You may be aware that there have also been other redress schemes available for people impacted by the Horizon IT Scandal. You can submit a request to the Post Office Process Review whether or not you have separately received a payment or have a case in progress through any of those other redress schemes." Then comes the paragraph that caught my attention most. It tells readers there have also been other redress schemes available for people impacted by the Horizon IT Scandal, and that a postmaster can apply to the PPR whether or not they have already received a payment through one of those other schemes. Read on its own, with no background on the case, this makes Post Office sound like an intermediary. Something called the Horizon IT Scandal happened to postmasters, and Post Office is now helping them access redress for it, alongside other schemes that also exist to help. Post Office built and ran the Horizon system. Post Office prosecuted postmasters using data from that system. Post Office fought the litigation that eventually proved the system was flawed, for years, at public expense, before the judgment forced its hand. The redress schemes named here, including the PPR itself, exist because Post Office caused the losses they compensate. The page also treats the PPR issues and the Horizon IT Scandal as two separate subjects, one involving products, policies and processes, the other a scandal that happened elsewhere, to other people, through other schemes. A postmaster or anybody else reading this without prior context could reasonably conclude that Post Office is a well-meaning administrator cleaning up a mess it did not create. Most people who land on this page are not journalists or campaigners. They are current or former postmasters, or their family members, trying to work out if they are owed money and how to ask for it, and many will not have followed the litigation, the public inquiry, or the years of reporting that established what actually happened. For that reader, the framing on this page is the information. If it tells them Post Office is helping victims of a scandal rather than admitting to causing one, that is what they will take away, and it will shape how much scrutiny they think the process deserves. Post Office has spent years controlling how this story gets told, first by denying there was a problem at all, then by fighting compensation claims, and now by writing its own compensation scheme in language that keeps the institution at arm's length from what it did. The wording on this page is small. The pattern is not.
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Trudy Smith (@LucSurOr) reported@twasthentisnow @lily_lna @PostOffice She wasn’t a worker she was a customer!
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Matthew Smith (@Matthew58392631) reported@SeddSezz Thankfully his message doesn't go very far. But his betrayal of postoffice staff should never be forgotten!!
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dominos man 183 (@Dominos183) reported@neuro_robo @lily_lna @PostOffice She ain’t gonna ****, robo.
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Taylor (@TaylorTayl89012) reported@PostOffice @lily_lna Wtf! If i came into a business, not including a bloody brothel, I'd be shocked! That's an evening dress! For the love of god! Cover up! That's ridiculous! And you know it! Yes you do! Completely inappropriate!
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RussellScotland 🚜🐭🦋 (@RussellScotland) reported@ArturNadol7566 @PostOffice If I recall it began as a product developed for another customer which got abandoned because it was unreliable. So they just repackaged it and sold it to the Post Office. Fujitsu knew it was a dog’s breakfast and people at the Post Office realised early on that it was unreliable.
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Not Arguing 🐭 (@NotArguing9) reported@lily_lna @PostOffice I read this first as you being an employee. That would be a tad scandalous. As a customer? It's amazing. Not scandalous at all. And even if it were, not their concern.
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Barbara Walsh (@Barbara18648292) reported@fem_mb @lily_lna @PostOffice She was on her way to a reception and realised she had not posted a parcel with a deadline. So she tried to drop it off on her way. Note, a guy in a ***** vest and cut off shorts showing acres of leg would not be treated so badly. It's women these people have a problem with.
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lyd |ミ☆ (@inflamedintent) reported@PostOffice what is going on! I am Supposed to be receiving a parcel from America and on Royal Mail it is telling me it will be returned to sender but on USPS it’s saying it’s cleared UK customs fine! Help? Answers please It doesn’t even say why!
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JohnnyUltimamente (@Underthecosh1) reported@lily_lna @PostOffice The post office? WTF. Bunch of hijab wearers there or summink ?