Santander

Is Santander down in Welwyn Garden City, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Welwyn Garden City, Hertfordshire, England 02/27/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • HunchoJ20300876 Thomas Poland (@HunchoJ20300876) reported

    @Andrew_N_Pitt @santanderuk I think poulsennet on Instagram will help get it back for you or you can WhatsApp him +1 (509) 204-1229 or telegram @ poulsennet he just got mine back

  • LynziieLouu Lyndsey Collins (@LynziieLouu) reported

    @RossM1983 @santanderukhelp @santanderuk It was working at 7:30 this morning, I managed to pay online and check my balance on the app, now its not working

  • jseqson season (@jseqson) reported

    @lil_gamer_bee @santanderuk Exactly what happened to me, my acc got hacked for two month I tried contacting their service but they always gave me a robot reply until i got in contact with @champtoolss who got me back in immediately Dm him he should help with yours too

  • LaKrazyBelle Ella B ✝ (@LaKrazyBelle) reported

    @santanderuk just wasted 12 minutes of my precious time waiting for one of your online agents to respond to me in the online chat feature, after useless "help" from autobot Sandi!! #fail Sort it out Santander! 😠

  • caroldeb1967 Carol Thomas (@caroldeb1967) reported

    @santanderuk are you aware that your app, online and telephone banking is not working?

  • catburrows Catherine Burrows (@catburrows) reported

    @santanderuk son's card was blocked as 36p overdrawn. You didn't tell us there was a block on the card. He's refused travel on public transport. A safeguarding issue. Complaints Dept. tell me it's an automated procedure. Much like your Complaints Dept. then...no humanity at all.

  • mrsmiawallace11 Bama (@mrsmiawallace11) reported

    @santanderuk Just had a great customer service experience with Caylee regarding an important transfer over the phone - made the whole thing totally painless. Thanks very much Caylee

  • vetontheweb Tim Mainland (@vetontheweb) reported

    @santanderuk you send mobile notifications. All they do is log in to the app. WHY???

  • BernieSutton7 Bernie Sutton (@BernieSutton7) reported

    @santanderukhelp @santanderuk They promised that the payments would go down, not up. So they lied. I feel duped, and yes I have called & they said it could take up to 8 weeks to sort a complaint. I really don't believe that. You've caused me major mental distress. I need this sorting NOW

  • hgrzia hna (@hgrzia) reported

    Shocking complaints procedure @santanderuk decided to close my both my accounts with them as there POOR customer service. Moving over to a competitor bank 👍🏼👋🏻