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Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Welwyn Garden City, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Santander Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • Scottmaintain
    Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • hassano_82
    Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • willow1886
    John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • PatrickKeyte
    Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • palmsjane1965
    Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

  • marchartog
    Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

  • marchartog
    Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • FifaThing
    Sorare Rhino (@FifaThing) reported

    @santanderuk This bot reply to save face doesn't help anyone

  • Oasisrvti
    Oasis (@Oasisrvti) reported

    Another day of @santanderuk sitting on their arse doing **** all

  • cp_ma24524562
    Chris May (@cp_ma24524562) reported

    @santanderuk @santanderukhelp I keep getting notifications saying I need to confirm my identity, then in my app nowhere to do it HELP

  • goode86
    Sarah Louise Macrae (@goode86) reported

    @santanderuk I will hopefully not be going back for a long time - reason why bank stores are on the decline when you don’t receive any customer service in store people won’t use them

  • The_Swell_Shark
    Tim B. (@The_Swell_Shark) reported

    @santanderuk Thanks for responding, but I've already used that tool. The issue itself is with capturing the photo of the cheque. No matter what angle, light or background, your app won't complete the process. Awful. Just awful. 👍

  • Manavvv31
    Manavmeet Singh (@Manavvv31) reported

    @hnjsamuels @santanderuk Modern banking somehow manages to make you feel both over monitored and completely unsupported at the same time. Blocking important payments while removing basic human service is the exact kind of thing that drives people mad. @hnjsamuels

  • wpoel
    William Poel (@wpoel) reported

    @claudelittner @santanderuk @cahoot Claude: I just got told in an email from Cahoot "Important Information - 25/05/2026 Dear MR ......... You may need to take action Please log on to your Online Banking as soon as possible. You have an important new document to read....." I haven't had contact with Cahoot for ~20 years and the task of exhuming old contact info (or anything else) is going to be vast. And if I do, 99% it will be spam or an offer to sell me something - not news of an error in my favour for £50k. Banks sending out these types of messages create a lot of hassle - and there needs to be a way of getting a fast track summary to determine if it is worth the effort.

  • juliebalfo
    julie (@juliebalfo) reported

    @santanderuk Terrible service. Needed bank statement - waited 10 days -still nothing. Went into branch and unbelievably they can’t print one! Do not go paperless as this lot are never going to give you a hard copy should you need it for anything!

  • precyshun
    Precyshun (@precyshun) reported

    @santanderuk I’ve been emailing customer relations and the ombudsman has been emailing the FOS inbox for the last 6 months for us both to be ignored! I would suggest somebody calls my wife tomorrow before she takes legal advice to go to small claims court

  • lookitskris
    Kris (@lookitskris) reported

    @santanderuk you cant uninstall and reinstall a website. Pass this on to your devs