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Santander

Santander down? Current status and problems in Welwyn Garden City, Hertfordshire, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • palmsjane1965
    Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

  • willow1886
    John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • Scottmaintain
    Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • PatrickKeyte
    Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • hassano_82
    Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • marchartog
    Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

  • marchartog
    Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Looneygooner36
    Natasha Bartlett (@Looneygooner36) reported

    @santanderuk any issue with the mobile app?

  • Jimbosheps32
    Jimbosheps32 (@Jimbosheps32) reported

    @santanderuk is your mobile banking app not working

  • Jalgoman
    Jalgoman.algo (@Jalgoman) reported

    @santanderuk if you stop me from sending money to coinbase you lose a customer, simple

  • aj1_uk
    alison m (@aj1_uk) reported

    Spent a long time today supporting dad opening accounts on @Nationwide online banking. Their platform is awful, as bad as @santanderuk . Not intuitive at all, customer journey clunky, and changes not real time. he’d already wasted 2 hours trying to sort it on his own

  • deb_fitzgerald
    deb fitzgerald❤️🇮🇪🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@deb_fitzgerald) reported

    @santanderuk is there a problem with your app? It keep logging us out in a loop

  • WheelerRobin
    robin wheeler (@WheelerRobin) reported

    @santanderuk Can't believe how bad SantanderUK customer service has become and how difficult it is to speak to a real person! Unbelievable and very poor experience to do the simplest of tasks!

  • muppling
    Badly-optimised primate (@muppling) reported

    From @santanderuk's junk mails: " To help us improve the emails we send you, we collect information such as when they are opened and what you clicked on. If you don't want us to track any future emails you receive from us you can choose not to open them. " Really? REALLY?

  • jeanes_connor
    connor.jeanes (@jeanes_connor) reported

    @santanderuk so from going into the store and you telling me that I can do everything I need over the phone, to organising a call, and for you to not actually call me. Which service does actually ******* work?

  • Emwaar98
    Emwaar 💜💙 (@Emwaar98) reported

    @Lee_Suffolk @santanderuk Yep app is super slow for me and my card is getting declined for no apparent reason 🙃

  • maurastierney
    she/her/lass (@maurastierney) reported

    @santanderuk is your app down? It keeps saying I have to be logged out in 30 seconds for security reasons