Santander

Is Santander down in Welwyn Garden City, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Welwyn Garden City, Hertfordshire, England 02/25/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • whealie Chris Wheal (@whealie) reported

    I assume all UK banks offer as poor customer service as @santanderuk @santanderukbiz so there's no point on shopping around? Competition means a race to the bottom.

  • LittleHardman Caroline Hardman (@LittleHardman) reported

    Well @santanderuk I would be satisfied if your stupid pop-up wasn’t blocking me from using the app because it won’t submit. What would really satisfy me would be to never have to fill in another bloomin customer satisfaction survey. Somebody make it stop!

  • RRicsi4 R Ricsi (@RRicsi4) reported

    @santanderuk Ye big issue here I think someone has been withdrawing my money while I withdrawl money from an ATM.. as everywhere in the UK there's 2 atms next to each other then another 2 about 15 meters from each other . Like my account gets blocked for no reason. Money don't add up .

  • Leeds_guy Dom (@Leeds_guy) reported

    @santanderuk My mum can no longer use your app as her phone doesn’t support ios13. She gets a message with a link directing her to download an older version but the link doesn’t work. Do you know where I can find the older version on the App Store? #help

  • kellegher_john john kellegher (@kellegher_john) reported

    @santanderuk I need help urgently with Santander crap business banking over getting acces to a business account in my company name Can someone have the decency to contact me or anyone who can put me in touch #business #banking #unbelievable

  • chirons_prom amu •⁷ (@chirons_prom) reported

    @santanderuk hello and I cannot access my online account at all

  • LMSWL Liz Man (@LMSWL) reported

    @WEUROTicketing Any opportunity for @WEUROTicketing to partner with @santanderuk bike scheme? Only 8 docking points near the stadium so risk of not being able to dock - but if bike scheme staff can support, be great alternative for fans heading from centre/MK Bowl etc. to free up bus space?

  • tallboyjim Sir Jimbo (@tallboyjim) reported

    And today's **** you goes out to @santanderuk who happily closed 2 minutes early and left me with single cash machine that should take cheque deposits but didn't.

  • TerryStacey8 Terry Stacey (@TerryStacey8) reported

    Well done to @santanderuk for upgrading their mobile app which isn’t supported on my iPhone. Amazing customer couldn’t careless.

  • Fergalson Lord Peter of Williamsonfailedshire (@Fergalson) reported

    Dear @santanderuk your service is terrible. I make a payment, no issues or messages. The retailer says no funds received. I go online to chat with you, they tell me the payment has been held up by fraud, gave me a number and then left the chat. 35 mins on hold later!!