Is Santander down in Welwyn Garden City, Hertfordshire, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at Santander
Santander is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (19%)
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Website (13%)
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Transactions (8%)
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Withdrawals (4%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Santander outage reports came from the following cities: London and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Luton |
Login | |
| London |
Mobile App | |
| London |
Login | |
| London |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Jane palmer
(@palmsjane1965) reported
from
Hertfordshire, England
@alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne Hill
(@jopilsbury77) reported
@santanderuk can’t access banking app to pay my bills. Can’t access the online bank on my laptop cause I need to authenticate on the app! When will this be fixed?
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Tullulah
(@donnawells82) reported
@santanderuk mobile banking on app down but says can log in online but when you try it needs you to go on app the authorise the log in. So actually both are down or out of use. Comical.
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Cameron Stroud
(@CameronStroud72) reported
So can’t get on the @santanderuk mobile banking app because it’s down. Try the online banking and you need to authenticate your login through the mobile app..🤦🏼
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LolaWM
(@Valenzetti13) reported
@santanderuk Is there an issue with the app? Trying to log in and keep getting an 'oops' error message. Can't log in online as it asks me to verify through the app! Thanks.
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Claire Menlove
(@clairemenlove) reported
@santanderuk online banking down!
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Kirsto7
(@kirstomufc7) reported
@santanderuk which genius has decided to make all online banking log ons be authenticated by the app when the app is down and I can't log on to it? How am I supposed to access my account??!
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Jamie brewer
(@Jamie199222) reported
@santanderuk is online banking not working??
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G Ferg
(@GazFergs) reported
@santanderuk Hi, Any chance you could sort your online banking app out? It’s a pretty poor service as per.
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Pete K.
(@OldnPete) reported
Santander Mobile banking down? Anyone else having issues with (android) 'phone app? @santanderukhelp @santanderuk
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LR
(@bobanite) reported
@santanderuk @santanderukhelp Mobile Banking app (iOS) no longer working: unable to log in. Keep getting error saying "try again later". Having your official app not working, doesn't really help and exposes your customers to fraud.