Santander

Is Santander down in Welwyn Garden City, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Welwyn Garden City, Hertfordshire, England 02/25/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • hilburs Hilary 🏴󠁧󠁢󠁳󠁣󠁴󠁿🐕 🇬🇧💙🚮♻️ (@hilburs) reported

    @MorganBroadcast @santanderuk Your mobile phone company should have been contacted and asked to cancel the SIM. Which would stop them using your phone number. They then issue a new sim. Same number. Also if you had find my phone you can lock it I'm sorry this happened to you.get on to virgin to reimburse you!

  • HarryECP Harry Parsons (@HarryECP) reported

    @MorganBroadcast Never bank with @santanderuk! They don't give a flying ****. Poor Internet security and dreadful customer service

  • rosemarycarmen2 rosemarycarmen (@rosemarycarmen2) reported

    @MorganBroadcast What an awful thing to happen! @santanderuk and @VirginActiveUK really needs to sort out all of this..you should not be out of pocket! I hope things work out and it’s all sorted for you.

  • glyndjenkins Glyn Jenkins (@glyndjenkins) reported

    @whufcne @santanderuk @santanderukhelp TSB offer a far better service as MrsJ can confirm!

  • dunkeldjack John Mellon (@dunkeldjack) reported

    @MorganBroadcast Not as bad as yours but I had a horrific experience with @santanderuk about 10 years ago. Escalated all the way up to CEO level but their only interest was defending themselves and blaming the customer. Closed every account with them & will never use again.

  • nigelwUK Nigel Whitfield (@nigelwUK) reported

    @CaptainHippo @RAIPR @santanderuk Also in MBNA, Virgin and Halifax card apps (but not Starling or John Lewis) Haven't tried to see if it goes away if you turn off biometric login, though

  • xinit0 e̶v̸e̸r̵y̶t̴h̶i̶n̸g̶'̶s̵ ̸f̸i̶n̶e̴ (@xinit0) reported

    @MorganBroadcast @JackRhysider Curious if the @santanderuk Twitter account showed up to drop the old "hey there, we'd really like to help out -- just drop us a DM!" line in the replies

  • ededNeddie Ed (@ededNeddie) reported

    @MorganBroadcast @santanderuk As you state you won’t have section 75 protection and I don’t think chargeback will be of any use, but if it was a Visa debit card, then I believe they have a ‘zero liability’ policy which might help. Sorry for your troubles :(

  • kenjude Ken Jude (@kenjude) reported

    @Heretoanywhere @MorganBroadcast @santanderuk If Santander don’t fix this in 24 hours everyone who banks with them should up and move!

  • Fayeemery1 Faye Emery #FBPE #feminist 🔶 (@Fayeemery1) reported

    @MorganBroadcast This is awful. We bank with @santanderuk and recently we have had 2 occasions where they have not authorised an online banking transaction and frustratingly locked our accounts, without checks/calls. It sounds very haphazard rather than a systematic approach. 🤞 it gets sorted.