Santander

Is Santander down in Welwyn Garden City, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Welwyn Garden City, Hertfordshire, England 11/20/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (27%)

    Website (27%)

  3. Login (18%)

    Login (18%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomWaltham Cross Website
United KingdomLondon Transactions
United KingdomLondon Transactions

Community Discussion

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Santander Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AliP_LA1 Alison Ransome (@AliP_LA1) reported

    @unixsteve @santanderuk @MartinSLewis I rate First Direct's customer service if you're thinking of moving bank

  • sadeeqtijjanii sadiq tijjani🇳🇬 (@sadeeqtijjanii) reported

    @micaelatuckwell @santanderuk So sorry, but have they fixed the issue?

  • delorous40 Samz (@delorous40) reported

    @santanderuk please can someone help@@Primark have take £95.50p twice and I have had someone phoning me asking me so what do I think has happened and can’t get anywhere on the Santander chat

  • shivaniparmar_ shivani (@shivaniparmar_) reported

    @santanderuk is anyone working in the call centres today? I’ve been waiting for OVER AN HOUR. You’ve left me card and cashless since last Wednesday and I’ve had to keep chasing branches and call centres.. AND IM STILL ON HOLD

  • xiledlanc Andrew Roach (@xiledlanc) reported

    @santanderuk poor service this week. Blocked my account (assume due to some savings being moved) and on third attempt to speak to someone this week and failing due to HUGE waiting times #frustrated

  • g_goodinson Thelena (@g_goodinson) reported

    @santanderuk You offer ZERO fraud service - my account has been affected and I am on HOLD again for over 1 hour? It is shameful! I have been a customer of Santander since 1997! Shabby and I'm leaving.

  • JohnMcDonald_MC John McDonald (@JohnMcDonald_MC) reported

    Hi @santanderuk do you have a problem with on line banking today ????

  • jk_fay Julie Fay (@jk_fay) reported

    @santanderukhelp Tried that!!!!!!!! Unless there is another team who can actually solve the problem - if so give me the number. See my further tweets to @santanderuk to see how much business you are about to lose.

  • NadineMarshal17 A Voice For Conner (@NadineMarshal17) reported

    @santanderuk need to speak a real person! Elderly family member has no access to working debit or credit cards, no response from emergency phonelines or online chat!

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…