Santander

Is Santander down in Welwyn Garden City, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Welwyn Garden City, Hertfordshire, England 03/04/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (13%)

    Website (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Zain8987 Zain (@Zain8987) reported

    @santanderuk @santanderukhelp A reminder this bank prefers to side with fraudulent activity rather than a customer of 9 years whose accounts were hacked. This bank does not care about its customers. @MartinSLewis

  • legaltweeter2 legaltweeter (@legaltweeter2) reported

    @santanderuk I’m awaiting with interest the outcome of your investigation into my complaint. I trust you will agree with me that being on hold for 2h 5m to arrange a transfer of funds is outrageous. Your colleague from your customer service team didn’t think it was.

  • JakobyChef jakoby (@JakobyChef) reported

    @santanderuk @ScuderiaFerrari @twinklresources How about you fix your banking before launching new products

  • Clarelou78 Clare Hughes (@Clarelou78) reported

    @santanderuk I have 2 payments pending on my app both of which were declined last night when the system was down. Will these be credited back to my account as they haven’t been yet?

  • EnigmaticBohemi EnigmaticBohemian (@EnigmaticBohemi) reported

    @CCliftonvr46 @santanderuk Santander was down last people couldn’t access money, mothers couldn’t get nappies for their babies or people petrol in their cars. We apologise but are lines are busy🙄. More branch’s closing and every week working on their IT hindering access to your money. What is going on !

  • MrBoyle322 MrB322 (@MrBoyle322) reported

    @santanderuk what exactly is going on? All my cards and family cards for Santander are not working. Trying to pay for things and being declined is really bloody embarrassing #sortitout

  • ask_i4b insight4business (@ask_i4b) reported

    @santanderuk Please can your help, I am overdrawn on my personal current account as I cannot transfer wages from my business account since last night?

  • YvonneMarceau Yvonne marceau (@YvonneMarceau) reported

    @santanderuk @ScuderiaFerrari @twinklresources Good idea. Invest in training the nation’s youth and maybe you’ll be able to recruit people who can actually implement systems that work! What a shambles yesterday was - Santander denying access to their customers and then shrugging it off as ‘some issues’.Ferrari deserve better.

  • NinjaHippo Mrs H (@NinjaHippo) reported

    @SaraMac68 @Tonycall1986 @santanderuk I saw a Facebook this morning saying there was an issue with payments being received?

  • emilyjtomlinson Emily Tomlinson (@emilyjtomlinson) reported

    @santanderukhelp Tried to make a purchase last night through the problems and never went through on the website (no confirmation of goods bought) however this morning I have FOUR pending transactions for said goods. @santanderuk @santanderukhelp