Santander

Is Santander down in Welwyn Garden City, Hertfordshire, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Welwyn Garden City, Hertfordshire, England 12/21/2025 15:00

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Santander outage reports came from the following cities: London and Luton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLuton Login
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • alexiswinter52 Alexis Winter (@alexiswinter52) reported

    @santanderuk Can't log on online as it won't take me to the log on page-anyone else having problems?

  • squishybugbutt Gina (@squishybugbutt) reported

    @Sony why did I get an 'new login' email then 4 minutes later you let 6 purchases out of my card and my partners card EACH? If there is a new login why dont you wait before you let £100s go!! @santanderuk

  • ostarmer Starmer (@ostarmer) reported

    @MorganBroadcast Well done on keeping at this and not letting Santander fob you off, but it sucks that you had to go through all of that stress and worry. As a @santanderuk /Abbey customer for almost all my life, I've decided to remove my savings and switch current account. I hope many do

  • Doddsy151 Matt Dodds (@Doddsy151) reported

    @santanderuk holding for hours about a mortgage redemption but can't get through please help

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    @ostarmer @santanderuk I’ve been a customer since their Alliance and Leicester says, so it was extremely disappointed and disheartening to experience what I did (then again, it shouldn’t be about loyalty, just about doing the right thing)

  • Bunnyaimee Aimee T 🐇👸🏼👩🏼‍🦽 (@Bunnyaimee) reported

    @santanderuk where on the app or online can i find my sort code & account number for a savings account? I want to transfer money from a different bank account to this one but the details i have been given a long time ago from the bank (written down) seem to have not worked?

  • Theo_Griff TheoGriff, 🇪🇸🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Theo_Griff) reported

    @RHJOfficial Thank you. I hope @santanderuk and @santanderukhelp note that people are advising to move from Santander due to abominable customer service. Certainly my experience where since Wednesday they have blocked me from transferring money, and emails and phonecalls don't unblock.

  • mrwilkinson1839 mw (@mrwilkinson1839) reported

    @santanderuk appalling customer service from santander consumer finance, on hold for 1 hour trying to talk to someone and gave up.

  • Gayleh3000 Gayle hall (@Gayleh3000) reported

    @santanderuk on hold to your consumer finance for am hour and half already! Also trying your online chat and that's been an hour! Not something I can do online need to speak to you but also working till 5 so can't ring later! Shocking

  • FishfingerMe Fishfinger Creative Agency (@FishfingerMe) reported

    @HenryPryor @sharivahl So the PIN data was not compromised in any way. This sort of crime can be stopped by having a SIM pin, which blocks the criminals from obtaining any OTP. The problem is that @santanderuk have an appalling threshold for security.