Santander

Is Santander down in Welwyn Garden City, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Welwyn Garden City, Hertfordshire, England 02/25/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • MerciaRising @MerciaRising (@MerciaRising) reported

    @santanderuk I've been on hold for 20 minutes. Your 'customer service experience' is absolutely abusive. Stuck at a service station with a card problem. You will be losing yet another customer. Pathetic spectacle of retail incompetence. Do one!

  • ResignBoris Cooperman 🇬🇧 (@ResignBoris) reported

    @santanderuk @IoCoding @TechUpWomen Whatever anyone reading this does, DO NOT USE THIS BANK. Completely incompetent, useless and obstructive with the worst customer service of any company I've ever come across in my life.

  • paulfrainer Paul Frainer (@paulfrainer) reported

    @santanderuk is literally the worst service ever …. Since always…

  • no9bus PSM1875 (@no9bus) reported

    @nicperrins @santanderuk I've been with First Direct for 15 years or so. Call centre in Leeds. Never any issues

  • alexandra_s1310 Alexandra🥰 (@alexandra_s1310) reported

    @schuhHELP hello, can you please educate your staff members about the recent @santanderuk switch from Visa to mastercard?! been refused a refund today because they have sent me a new card as it was up for renewal and it’s a MasterCard! Yet again ikea didn’t have this problem!

  • sheldonmydat If youre gonna do - do it with passion. (@sheldonmydat) reported

    If you are about to use @santanderuk for card services, think hard. Their online banking constantly brings up errors and they consistently take up to an hour to answer the phone #EPIC #FAIL

  • gamvisory Gamvisory (@gamvisory) reported

    @EXHAUSTEDPOA @monzo @santanderuk We would recommend you bring the case to the Financial Ombudsman if you’ve not done so already. Ask the bank for a subject access request prior to doing so as this will clearly likely show a lack of due diligence from them.

  • nettedarling Annette Passley (@nettedarling) reported

    OMG @santanderuk have blocked my account (I know why) so I can't access my account online or via the app. I've been on hold for an hour now & daren't hang up - any suggestions?

  • wonderfulziggy Lynne Holding (@wonderfulziggy) reported

    @santanderuk my father in law died 2 months ago & Santander are causing us huge problems. Branch & the bereavement service are being v difficult as the account is 2p (yes 2p) over the transferable limit!!!! Any info as to who to escalate this to would be appreciated.