Santander down? Current status and problems in Welwyn Garden City, Hertfordshire, England

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

• 
  Marc Hartog (@marchartog) reported 3 minutes ago from Radlett, England

  Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

• 
  Jane palmer (@palmsjane1965) reported 9 minutes ago from Hertfordshire, England

  @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

• 
  John Williamson (@willow1886) reported 16 minutes ago from Enfield Lock, England

  Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

• 
  Marc Hartog (@marchartog) reported 17 minutes ago from Radlett, England

  Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

• 
  Omar Hassan (@hassano_82) reported 27 minutes ago from Enfield Lock, England

  The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

• 
  Scott Maintenance (@Scottmaintain) reported 30 minutes ago from Rickmansworth, England

  @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

• 
  Patrick Keyte (@PatrickKeyte) reported 41 minutes ago from London Colney, England

  @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Loud (@Loudyloud1985) reported 3 minutes ago

  @santanderuk any idea when we will be able to access money. I am stranded, no petrol and cannot get any.

• 
  Jeremy Albert (@JeremyAlbert20) reported 6 minutes ago

  @santanderuk Any idea on timescales, if it’s gonna be down all day, say so so we can make alternative plans ??

• 
  Chelsey (@Chelseyjayne87) reported 6 minutes ago

  @santanderuk are you kidding me. Technical fault so can't get through on phone. New card sent out. Trying to put my tedco shop through and it saying error. Won't even let me carry on inputting my old card number 🤯 what the hell is going on!!! I have a food shop due tomorrow!!!

• 
  The Ündead Son Maxy-Crazy (@KuyaMaxy) reported 10 minutes ago

  @courtneyft @santanderuk All the branches are down same as online app due to technical issues unfortunately

• 
  eclairee 💙 Support our #NHS (@eclairee) reported 12 minutes ago

  @devisridhar Why @santanderuk is broken today and we customers can’t access our own money?

• 
  ⫩ Charlotte ⫩ (@scousebird77) reported 13 minutes ago

  @santanderuk needs to sort out their online banking!!! Haven’t been able to access it for hours and need to make a transfer!!! 😡😡😡😡😡

• 
  KM (@Mulvaney1Kevin) reported 16 minutes ago

  @santanderuk Can I suggest a bit more investment in IT support and a bit less in the pockets of Ant and Dec. I don't believe they need the £ as much as customers do.

• 
  Marc (@Marc_imms) reported 17 minutes ago

  @santanderuk Think it’s working now

• 
  George (@GerogeSmith30) reported 20 minutes ago

  I just joined @santanderuk and it’s stopped working unable to login nor access my money it’s not even 1 month since we joined very bad service to be honest. Other banks give you advanced warning in such situations.e.g @Barclays

• 
  ... (@Edenn_95) reported 21 minutes ago

  @santanderuk is literally ruining my life right now. My card isn’t even working now😭