Santander

Is Santander down in Welwyn Garden City, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Welwyn Garden City, Hertfordshire, England 03/02/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Cl155Y CL155Y (@Cl155Y) reported

    @santanderuk apps not working on android ?

  • StephenFenwic12 Stephen Fenwick (@StephenFenwic12) reported

    1/2 Am starting to die of starvation. Last week @santanderuk closed my accounts down because of "fraudulent activities" - have no clue WTF happened. They wouldn't let me withdraw the money remaining in the accs - have to wait 28w/d for a cheque: haven't eaten for almost 2days..

  • Hardeepubhi101 Hardeep Ubhi (@Hardeepubhi101) reported

    @santanderuk your Stratford branch has failed to log my official complaint. I visited the store on 22nd April, was told I'd receive a text with a ref number by the end of the day. This branch has failed on customer service.

  • mdsa92 A (@mdsa92) reported

    @santanderuk why is it borderline impossible to use your website for anything but the simplest of tasks? Constant crashing makes it impossible to do anything

  • Justin_Boswick Justin Boswick (@Justin_Boswick) reported

    Hey @santanderuk have you considered adding hot crypto wallets to online banking accounts so people can store their fiat and crypto in your infrastructure? you could make money on the transaction fees and it will help crypto be accepted in to the mainstream

  • FedorovaAM Anna Fedorova (@FedorovaAM) reported

    Spent over an hour today trying to get hold of a @santanderuk mortgage adviser. As a self-employed person, I can't apply to increase my mortgage online, but it's impossible to get hold of anyone on the phone. What to do? Don't you have a chat service @santanderuk?!

  • Traceylee1964 Traceylee Harvey (@Traceylee1964) reported

    @santanderuk Mastercard is **** and a deal breaker only found out yesterday when my new debit card arrived. Frigging livid that you have changed my cards without my consent. Now looking for a new bank.

  • bluebean76 Mask wearing blue bean 💙 (@bluebean76) reported

    @MuradQureshiLDN @santanderuk @CityWestminster How awful. Hope everyone is okay.

  • niallerc NiallerC (@niallerc) reported

    @Foodanddrinkfed @santanderuk That was for 2020 when you hadn't even left the union. 2 pages in and it states January exports down 75% and F&D exports to Ireland dropped from 18% to 5% and that's before rules on composite foods are factored in.

  • tarrant01 Jude Kenyon (@tarrant01) reported

    @santanderuk has refused me access to my own money because they don't like my choice of spends! Apparently it's because I can't be trusted to make my own decisions! I'm LIVID to say the least!