Santander down? Current status and problems in Welwyn Garden City, Hertfordshire, England

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

• 
  Scott Maintenance (@Scottmaintain) reported 45 minutes ago from Rickmansworth, England

  @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

• 
  Omar Hassan (@hassano_82) reported 56 minutes ago from Enfield Lock, England

  The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin McCaffery 3.5% #FBPE 💙 (@sooshboosh) reported 2 seconds ago

  Any problems banking with @santanderuk ? Call and be placed on hold for 40+ minutes…any other means of contact? Chat facility…yes and their advice…call us!! #poorcustomerservice #docalluswewontcallyou #timetochangebank

• 
  abby 🥂 (@abbybaines) reported 37 seconds ago

  @santanderuk Hi, my cards locked, ATM won't unlock it despite me using the correct pin and I can't get through to you over the phone. Please help!

• 
  l u c y (@asdfghjkLUCY_) reported 10 minutes ago

  @santanderuk I've got a savings account but can't find my account number or sort code on my online banking - can you help with where I can find this

• 
  Kam Shah (@TiffinSolutions) reported 12 minutes ago from Ealing, England

  @santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.

• 
  Andrew (@Bigglesdaf) reported 12 minutes ago

  @santanderuk @santanderukhelp what is wrong with the website? I’m constantly getting logged out when I try to do anything! When will you fix the app to allow standing order amendments??

• 
  MD (@MD35165608) reported 14 minutes ago

  @AnthonyRoseSnr1 @santanderuk Exactly, too few staff, not trained properly and bad attitude. I never chose to be a customer with this horrible bank in the first place and never will be

• 
  Stephen Kerr (@TheRunningDon) reported 15 minutes ago

  I remain confused as to why a human being working for @santanderuk @santanderukhelp has no wish to engage in a person to person conversation. It would be lovely to hear from ‘a real person’ as soon as one can be persuaded to pick up the phone. With all good wishes. Thx 2/2

• 
  Anthony Rose Snr (@AnthonyRoseSnr1) reported 15 minutes ago

  @MD35165608 @santanderuk Since working from home all the staff want to do is rush the call through and pass it to someone else.

• 
  Kira Geddes (@proudmummy10) reported 20 minutes ago

  @santanderuk my online banking isn’t letting me log into it & my app. Is there an issue?

• 
  Tina Q-Pel (@Tinkale85) reported 24 minutes ago

  @santanderuk can you please get your customer service sorted and an email address for your customers to reach you? That would be referred to as service. Thank you!