Is Santander down in Welwyn Garden City, Hertfordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (13%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Bergin thriving with a Glioblastoma
(@liamdbergin) reported
@KieranMaguire @santanderuk Given up with them on the phone, I can only assume they're down to 1 person working from home in Stafford,the chat feature works better on the app. But Friday had to actually go in the branch In Macclesfield, who are always brilliant. I
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Will Hotham
(@Willhotham) reported
Really great… NOT…from @bancosantander @santanderuk paid off my credit card Friday, preloaded it to cover my hotel fees for a week in Barcelona… today, card limit reached. Spoke to customer services for an hour today….
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Patients Against Privatisation ⚫🔶🎪 🐟 3.5% #FBPE
(@WendyNowak) reported
Hi @santanderuk Not a customer but I've been trying to get through to your fraud team to report a fraudulent credit card application in my name. Was on hold for half an hour and got got cut off. Not easy.
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sofiajean
(@sofiajean) reported
hi @santanderuk I have no access to my online bank account due to a stolen phone - text code confirmation needed - and a relative has apparently had a phone call about fraud alerts on my account can someone contact me please
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Kieran Maguire
(@KieranMaguire) reported
Today’s guess the magic number is ‘How many minutes will it take the @santanderuk help desk answer a call? Currently at 54 minutes and counting.
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barrie moran
(@barriemoran) reported
@santanderuk service is ridiculous. Over 2.5 hours on hold. Fraud team unavailable. Two. Both ends in a row. Impact on business inexcusable.
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Kevin Robinson
(@westborokevin) reported
@santanderukhelp @santanderuk online banking via my phone app has not been working all day due to 'technical issues '. Can you provide update on what's causing the problem please?
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Mark Burlison
(@TheBurlison) reported
The @santanderuk address change function is awful! I can't just put in my new post code, I have to try and correctly guess which bit of my new address they think goes in unmarked mandatory fields. I have failed. @HLInvest was on the other hand entirely straightforward, thanks!
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Danielle Molloy
(@DanielleMollo17) reported
@santanderuk I have been logged out of my online banking even with my correct details, called up 4x and nowhere & been on the phone for almost 4 hours today and all I want is access to my own money. Can someone please call me back
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Mackinder and Sons Transport Ltd
(@EVMRecovery) reported
@Bounce_BackLoan @scullyp I suppose you only really hear the bad, it's like any forum. That said mine is with @santanderuk and I've had no issues thus far. Just for balance 👍