Is Santander down in Welwyn Garden City, Hertfordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Website (30%)
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Mobile App (30%)
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Transactions (17%)
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Login (15%)
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Transfer (4%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Marc Hartog (@marchartog) reported from Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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John Williamson (@willow1886) reported from Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Marc Hartog (@marchartog) reported from Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Omar Hassan (@hassano_82) reported from Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Patrick Keyte (@PatrickKeyte) reported from London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Sapsford (@PaulSapsford1) reported
@santanderuk Hi we have a problem setting back up our online banking after having to delete app after a security scare . We have the new passwords but an old mobile is registered which we can’t remember , what number can we ring for help ?
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Clara Hayes2. #Deepwoke #FBPE #FBPPR #WATO 💙 (@ClaraHa24405597) reported
@wigmore_welsh @santanderuk Very sorry you’ve been low. Did the painting help at all ? X
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grenville jones (@grenvillemusic) reported
@santanderukhelp @santanderuk so get mobile call ‘call us re poss Fraud etc..’ I see my bank account online is ‘blocked’ have been waiting 40 mins to speak to a ‘team member’ just what sort of service is this ?? Grenville jones
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RA (@CryptosRenegade) reported
Was on hold with @santanderuk for over 40 mins getting transferred from department to department. Very poor customer service
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pontyboy 🏴⚽️🍻🏉#MIOTA #ADA (@Pontyboy11) reported
@DanielJHannan Send some of these people to @santanderukhelp @santanderuk they obviously need people as they are always extremely busy and always keep you waiting and waiting and waiting. Shocking service 😡
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Woopdiddywoop (@returns24612) reported
@santanderuk Found a card in the street. Tried to let Santander know to inform customer... Impossible to get through the automated system... And they scan your phone number for your personal acc.. Not even related. Banking made difficult
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¯\_(ツ)_/¯ (@kylegordon) reported
@santanderuk Why does the "Add, remove or rename an account" feature of your online banking not actually let me add an existing account? I have current accounts and a mortgage with you, and only the current accounts are listed. It's impossible to find or add my mortgage.
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David Howard (@dave_howard33) reported
@santanderuk absolutely awful customer service. Very long phone wait times and even then they either can't help or closed. Never had this problem with HSBC or Barcleys. Can't do online. No branches to visit. Can't wait to finally get through and close my account
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Remi Gberbo (@RemGb) reported
@santanderukhelp @santanderuk @bancosantander this situation is now getting desperate! I have not been offered any help in resolving matters…account frozen, payment of my money not made. left on hold forever and given no real resolution…what do you want me to do?
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kman (@kman2012bu) reported
@santanderuk customer service at your Colchester branch beyond diabolical