Santander

Is Santander down in Welwyn Garden City, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Welwyn Garden City, Hertfordshire, England 12/09/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomWaltham Cross Website
United KingdomLondon Transactions

Community Discussion

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Santander Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AlfonsoHdeM Alfonso HdeM 🇪🇸🇸🇪🔽 (@AlfonsoHdeM) reported

    @santanderukhelp Hi SantanderUk, I need help with my company account. I use Xero as accounting system and need to refresh the statement feed. It’s requesting me to have a “Security device” but I have the Connect App. Unable to contact by phone since I’m in Spain and 0800 numbers don’t work abroad

  • shardlow_john John Shardlow (@shardlow_john) reported

    @santanderuk please, when are you going to add back the ability to view pending payments in the Android app?!?! It's a rrpita logging into the website only to be directed back at the app to approve the web login. Ridiculous!

  • Joby_Chapman Jo (@Joby_Chapman) reported

    @santanderuk please help us get to our new house for Xmas. Family members are really struggling in Temporary housing waiting for your reply . Super slow response rate for Santader being reported by multiple conveyancers. How is this acceptable. ??

  • BennyBongoP3fan Benny Bongo (@BennyBongoP3fan) reported

    @santanderukhelp @santanderuk You have now kept the pensioner I told you about in limbo for 3 weeks with no access to her pension in her account to pay for food and heating. You must be so proud of yourselves!

  • rossswiftphoto Ross Swift (@rossswiftphoto) reported

    6 days since I raised a complaint with @santanderuk and a week since my current account switch, and I still can’t access my online banking. Haven’t even heard from them 🧐Surely this isn’t allowed by the @TheFCA. I kind of have bills to pay. @santanderukhelp #customerservice

  • UpturnedBug UpturnedBug (@UpturnedBug) reported

    @santanderuk the phone numbers on a recent letter don't seem to work and will only refer me to a website. How can I talk to someone to apply to borrow more on a personal loan?

  • sazza773 Sarah Merriman (@sazza773) reported from Scunthorpe, England

    @santanderukhelp can you just be honest and let me know if I can transfer a balance from an Amex card . I have been messed about all day by @santanderuk telling me to ring Amex as my details are incompatible when in fact it looks like an issue with Santander not recognising Amex?

  • JoeTheNorthener Joe (@JoeTheNorthener) reported

    @santanderuk shocking customer service, over an hour now waiting, and not even a mention of a wait time or where in the queue you are. Beyond a joke

  • linsley_barbara Barbara Linsley PhD (@linsley_barbara) reported

    @Mistywoman1 @santanderuk I got a letter today from a bank detailing the mortgage payments for a new house down the road-you’d think as they were lending on it that they’d get the address right!

  • leapinghare76 Leaping Hare Design (@leapinghare76) reported

    @santanderuk really crap customer service just now. You’ve just hung up on an anxious 17 year old trying to reset her login info claiming you just can’t access her account details. No explanation as to why just thank you goodbye. #rude