Santander

Is Santander down in Welwyn Garden City, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Welwyn Garden City, Hertfordshire, England 03/05/2026 08:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (13%)

    Website (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • pmancat David Crossinggum (@pmancat) reported from London, England

    @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • lirachel6 lirachel (@lirachel6) reported

    @santanderuk No access to online banking. Really unacceptable! Need access ASAP

  • smiggyfox Leicestertillidie (@smiggyfox) reported

    @santanderuk Awful bank. Every week same issues pathetic service

  • pammadbutkind pam (@pammadbutkind) reported

    @santanderuk it’s working now

  • neilypud92 Neil Strachan (@neilypud92) reported

    @Rachwill92 @santanderuk Yeah I'm the same it must be down

  • VickyHu87932327 Vicky Hughes (@VickyHu87932327) reported

    @santanderuk Come on @santanderuk I need access to MY Account I can’t use my card at the shop online nothing give us a time frame!

  • stephaniewalshe stephanie (@stephaniewalshe) reported

    @santanderuk This happens far too often it's ridiculous. Always down for matinace or technical issues. I have no access to any money today 😕

  • howdoyadothis Alan Barlow (@howdoyadothis) reported

    @GingesLife @santanderuk No access to cash Machines either..

  • turkeygruel Sue_Z (@turkeygruel) reported

    Come on @santanderuk please hurry and sort out your online banking issues. I need to pay for my parcels to get my ebay parcels out. I've had a bumper weekend and can't be late delivering them!

  • 1991Bezza Bezza (@1991Bezza) reported

    @santanderuk is there an issue with the banking app?

  • J30GDR Gareth Richards (@J30GDR) reported

    @santanderuk Do you have a timescale for fixing this? We sell on Amazon and cannot access our Amazon account because Amazon are saying our card is invalid!