Santander

Is Santander down in Welwyn Garden City, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Welwyn Garden City, Hertfordshire, England 03/25/2026 12:25

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLuton Login
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

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Santander Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • k_j_hall kate (@k_j_hall) reported

    @MorganBroadcast @santanderuk @VirginActiveUK Wow this is horrific. In a cost of living crisis I would have thought that companies would do more to help their customers. I do hope that you are OK and you will be able to cope. Shame on them for their refusal to assist.

  • Rogolex Rogalex (@Rogolex) reported

    @MorganBroadcast So sorry to hear this. It is outrageous to hear that @santanderuk does not do anything to help you and treats you that way.

  • mohalipatel Mohammed Patel (@mohalipatel) reported

    @MorganBroadcast @santanderuk You can still do charge back claims on DC purchases for services not rendered or products not received. It's meant to be easier to do on CC but it's not impossible on a DC the process is just meant to take longer...you may need proof i.e. crime ref no etc from police may help

  • Linzdelene Lindsey Revell (@Linzdelene) reported

    @MorganBroadcast That's awful. After reading this I'm going to look into changing bank accounts. Business and personal @santanderuk

  • JimmyOKeefe Jimbo🚴👨‍👩‍👧‍👦💡 (@JimmyOKeefe) reported

    @JustRowena @santanderuk We're with @santanderuk but we're considering switching. This incident has most likely expedited that decision as we've been victims of this a couple of times and wouldn't like this level of service. Come on, give the last her money back!

  • BeccaH88 Becca (@BeccaH88) reported

    @MorganBroadcast So awful that no one is helping you! @santanderuk as a customer this makes me very concerned about whether I can rely on you to keep my money safe - should I close my 123 account or are you going to help?

  • 3panfurs Max, Mole & Lizzie 🐈‍⬛🐾 (@3panfurs) reported

    @MorganBroadcast Charlotte I have no advice that’s not already been given but just want to express huge sympathy for you. Not much help I know but but I really feel for you. What a huge nightmare! How can @santanderuk let this happen?

  • The_H_Machine The H Machine (@The_H_Machine) reported

    @MorganBroadcast @santanderuk If they had access to your Santander App, then they can view the card.

  • alwyen Lisa Clancy 🐕‍🦺👩‍🦼👩🏻‍🦽⚜️ (@alwyen) reported

    @MorganBroadcast @santanderuk But you can access your pin through banking app if they've been able to transfer the bank must realise they could have got your pin same way

  • mrtlcombatgirl More tea? (@mrtlcombatgirl) reported

    @MorganBroadcast Firstly I am so sorry you are experiencing this - I really hope you get some resolution and answers soon. Secondly, I would never bank with @santanderuk ever again - they caused us years of problems that they instigated but refused to put right. Sad to hear they've not improved