Is Santander down in Welwyn Garden City, Hertfordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Santander outage reports came from the following cities: London and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Luton |
Login | |
| London |
Mobile App | |
| London |
Login | |
| London |
Mobile App | |
| London |
Login |
Community Discussion
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Santander Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Cat Baylis
(@CattyCurran) reported
@santanderuk my nearly 70 year old has lost her bank card, nobody answering emergency number and she doesn’t have online banking. Can someone help ASAP please.
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Dita Pesek
(@HackTheWorld145) reported
@santanderuk opening a bank account with Santander is more difficult than applying for any other banking/trading service. Don't waste your time. It just shows how nightmare their customer service is.
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Drew Thomson
(@DrewThomsoncfc) reported
@santanderuk she's been told it could take 30 days to resolve ,not good enough for an organisation of your size , I'm sure you have teams who can check in 10 mins who transfred her money and what isp it was from , shocking treatment of a elderly customer
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Jennifer Nash
(@IamJenNash) reported
@santanderuk your phones are busy and wait time is over 10 minutes - I don’t have the luxury to keep calling you to fix a security issue between you and @DVLAgovuk you need to fix this! I suspect someone’s is defrauding the system and this is a serious security breach! Please act
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Sally
(@SallyJericho18) reported
So @bancosantander @santanderukhelp @santanderuk I have spent 6 hours hanging on waiting for Toni, Jim, Andrew, Steven Warnock, Caroline, Ryan and Bradley to answer the phone. All of them have promised someone would phone me back or send me an email. Bradley just cut me off. WTF
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The_Lost_Boy
(@TheLost16635091) reported
@santanderuk What's the point in telling customers you're too busy to answer the phone to cancel their stolen card, and they should go online, if your website then says they can't cancel your stolen card online and you should call? :(
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Ray Jones
(@rjonesplymouth) reported
Dear @virginmedia @santanderuk & other corporates I try to contact, if you have '...been busier than expected' now for the last 2 years, isn't it time that you expected to be busy? Time to change your messages to 'we don't put enough resources into customer service'.
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Dan Bridge
(@DKB1984) reported
@santanderuk have you got issues with your website today? Trying to make a payment, but keep getting kicked out
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Bild77
(@bild77) reported
@santanderuk been on hold for your fraud team for pushing 90 mins in total. Not working today?? In thr meantime I can't access my accounts. Unbelievable
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Kaavya Dijendranath
(@Kaavya_dj) reported
Shockingly bad experience with @santanderuk in trying to open a joint account. Two months of wait, errors on their part only to be told that our application and credit check validity has expired. So glad that @LloydsBank and @monzo are still my main accounts. #NeverSwitching