Is Santander down in Welwyn Garden City, Hertfordshire, England?
Some problems detected
Users are reporting problems related to: mobile app, website and transactions.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Santander
Santander is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (42%)
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Website (25%)
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Transactions (17%)
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Login (10%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Mobile App | |
| London |
Mobile App | |
| Luton |
Login | |
| London |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Jane palmer
(@palmsjane1965) reported
from
Hertfordshire, England
@alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Dee
(@dee_gemma) reported
@santanderuk my debit card is not working since yesterday. I have tried to call your phone lines but the line drops every time during the recorded message and your chat facility is sending me in circles thinking my card is blocked or stolen. Please help.
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nicola
(@GleannLucha) reported
@santanderuk This comms is a lot better - should have been yesterday There are clearly still issues though and some kind of further guidance necessary - with a full response in next few days as to what went wrong and steps forward future Other banks are waiting for us
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Horace
(@ProperMyGander) reported
@santanderuk So what was the technical issue, or are you not going to give any sort of detailed explanation? Take a look at how well Twitter handled their major security issue last year. They don't treat customers like idiots and fully explained what had happened & why it won't happen again.
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It's only my opinion #Peace #Love & #Equality
(@gssnutrition) reported
@santanderuk I still can't access my bank account via the Santander mobile app. When will it be back online?
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Mick Dennis
(@MickDennisReal) reported
@Class1Mod @santanderuk @santanderukhelp It was a huge issue for the ‘handyman’ who needed the money I wanted to pay him. I imagine that was the situations for tens of thousands. But sure, feel free to be glibly ignorant.
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Daniel Sayers
(@djsayers01) reported
@santanderuk still having issues with the app, says server not responding, is there still work ongoing?@santanderukhelp
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Gary Stanley
(@GaryStanley9) reported
@santanderuk problems with the mobile app? Getting a session timeout & server not responding message immediately on opening the app?
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Irene
(@_IreneYang_) reported
@santanderuk @santanderukhelp you have received an email from me regarding your recent decision to block me out of my own bank account. Please attend to this urgently - get in touch via email/DM please.
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Bitcoin Joker
(@CryptoBitcoinM3) reported
@santanderuk Still not working for me.
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node69
(@p2pfreedom) reported
@imcalledsara @santanderuk bitcoin is never down