Is Santander down in Welwyn Garden City, Hertfordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Welwyn Garden City, Hertfordshire, England
The most recent Santander outage reports came from the following cities: London and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Luton |
Login | |
| London |
Mobile App | |
| London |
Login | |
| London |
Mobile App | |
| London |
Login |
Community Discussion
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Santander Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Jane palmer
(@palmsjane1965) reported
from
Hertfordshire, England
@alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Ronsson
(@RobRonsson) reported
@sen_j59 @santanderuk My wife is currently in dispute with @santanderuk. Can never get through on the phone in less than 45 minutes. When she does she talks to junior staff who don't understand the issue and a more senior call-handler is never available to sort it. They are appalling.
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David - Forking Mad 🏴🇪🇸
(@justdaj) reported
I've just seen the @santanderuk TV advert with @antanddec and the scammer pants! Do those guys really need the money? Who advised the bank on this awful advert? In no world would watching that advert make a typical person think 'oh I must switch banks'
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Stan's Mum 🇪🇺🏴🏳️🌈
(@shankleychamp) reported
@Easy_As_He_They @Flaneurble @santanderuk This is not hypothetical. I was present. It was at the old Walsgrave Hospital in Coventry in 1991. And you are an offensive stain on humanity for making such a stupid and inconsiderate statement. So you can take a ******* seat you utter ****. Sit down and shut up
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LambHeartTea
(@lamb_heart_tea) reported
When you spend 3 hours of your holiday on the phone to @santanderuk because each department passes you to the next, to the next, and back to the original; all with contradictory information 😡😡😡 quite possibly one of the worst customer service experiences I’ve had ever
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Frank
(@Fratz90) reported
@santanderuk @santanderukhelp Unable to make payment or use your app!!! Firstly server error now technical issue... Is this the norm ? Not so glad I switched now.
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Robert Ronsson
(@RobRonsson) reported
@sen_j59 @santanderuk I've been with @firstdirect almost from their beginning. UK-based telephone help and I very seldom wait more than a few minutes. Good for on-line banking too.
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Londoncarpetstore
(@Londoncarpetst3) reported
@santanderuk Pathetic customer service, after being on hold for an hour and a half at 5am in a different country. I spoke to two different advisors who haven’t got a clue, pass me on to another advisor and the phone cuts off. Unbelievable.
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Eric_Hitchmo
(@tw1tterisaids) reported
@santanderuk And yet you still can't manage to sufficiently staff your call centres, hold times are still ridiculous. The media should really be exposing you for your woefully inadequate customer service.
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Andy
(@RJProduction3) reported
Congratulations @santanderuk blocking a disabled persons bank card without advising. They’ve then been left with no money on 2 occasions. They’ve been given numbers to ring but can’t get through. There partner has had to make 100 mile round trip on 2 occasions as he’s working
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ǝızǝǝɹ zɐıɹ
(@Reezie1234) reported
@santanderuk most incompetent bank ever, block your account with no warning, 2 hours on hold, online banking blocked, branch can’t help - that’s why I love @monzo