Santander

Is Santander down in Welwyn Garden City, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Welwyn Garden City, Hertfordshire, England 02/21/2026 11:25

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (13%)

    Login (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Website (12%)

    Website (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    Don't bank with @santanderuk I been with them years and there service just gets worse and worse . U think u could report your card missing right . Order new card right . Not at santander as they kept their staff ignore phones ringing trust me

  • janestokes13 Jane Stokes - Photographer 💙 (@janestokes13) reported

    Thank you to everyone for your support. Advice from @VirginMoney was the write to them & include a Certified Copy of an Entry of Death. @santanderuk & @HalifaxBank both have easy to navigate online forms to notifying them of a death of a customer. My advice - don’t try ringing

  • Kerri_Nicholls_ Kerri Nicholls (@Kerri_Nicholls_) reported from East-The-Water, England

    @Rule_ette_Out @santanderuk Introduced a time delay so gambling transactions will still be blocked for 48 hours after the request to remove the block. The feature before was pointless!

  • AllyLlorente Alejandra Llorente Tascon (@AllyLlorente) reported

    Trying to get hold of anyone @santanderuk is impossible. Card blocked due to suspected fraudulent transactions on my account and nobody picks up the phone. Went to the branch to be told they couldn’t help and I had to call the helpline. Absolutely useless! 😡

  • BernieSutton7 Bernie Sutton (@BernieSutton7) reported

    @santanderuk You've asked me to call you. So I'm calling...is anyone at work today because it's 15 minutes & counting. I'll update you shortly to see if you are working

  • bev_cheetham Bev Cheetham (@bev_cheetham) reported

    @santanderuk how do I place a formal complaint please. Your customer service is shocking!

  • BernieSutton7 Bernie Sutton (@BernieSutton7) reported

    @santanderuk Still waiting for you to answer the phone!@ Is anyone working today? #santanderarenotatwork

  • mayte10000 May (@mayte10000) reported

    @santanderuk need help with one of your subsidiary who is refusing to allow me to withdraw money from the account.

  • MicknJennynToby Toby (@MicknJennynToby) reported

    @santanderuk Just to advise you that someone is sending out scam emails purporting to be from yourselves and I am not even a customer.

  • exactlyaron Aron (@exactlyaron) reported

    @katebevan The bigger issue seems to be that with @santanderuk you just need a OTP to register a new device. The 'personal ID' required to generate the OTP is the card number - if that's been changed you can find it out using full name, D.O.B and post code all on a driving license.