Santander

Is Santander down in Welwyn Garden City, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Welwyn Garden City, Hertfordshire, England 03/07/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (13%)

    Transactions (13%)

  3. Website (13%)

    Website (13%)

  4. Login (10%)

    Login (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BhaviniRanson Bhavini Ranson (@BhaviniRanson) reported

    @santanderuk Why is your mobile app not working again? Been trying since 23.00 but it won’t load. This is becoming a regular problem lately.

  • VRemacy Vegetable Soup-remacy (@VRemacy) reported

    @santanderuk - we're on the brink of our chain breaking down because of your total incompetence. Finances do NOT feel safe with #santander. "Please hold...". Hour wait. Cut off. Repeat. THANKS! Disgraceful.

  • Mariecweir Marie Carter (@Mariecweir) reported

    @santanderuk can you help us get hold of your house valuation team please? On hold for over 3 hours over the last two days. I still can't speak to anyone whatever time I call. Our house sale is depending on this! Thanks very much

  • Joe_Stead Joe Stead (@Joe_Stead) reported

    @ICooper @santanderuk @BankofScotland What. ********. Most of my banking is with Starling these days, and it's great. Especially with international stuff. I'm glad I avoid high street banks for this. I'm not looking forward to signing up for a mortgage with clowns like these.

  • charliewarz Charlie Clark (@charliewarz) reported

    @santanderuk your Customer service is beyond a joke. Locked out of our whole internet banking because you didn’t like a payment that wasn’t large and to someone we pay regularly. Called the num on block mess, it was closed. Colleague now saying we should have called a diff num

  • paul_law24 Paul (@paul_law24) reported

    @santanderuk gave Pre-authorisation to a mortgage then found an outstanding bill for £6.20 (since cancelled as it was an error) and cancelled mortgage offer. Avoid them like the plague @bancosantander if trying to buy a house

  • miriam_burke Dr Miriam Burke (@miriam_burke) reported

    @santanderukhelp I was on track to buy a house before the stamp duty holiday. Then your valuer was off sick the day of the valuation. It’s been rescheduled for 30th June but I’m now going to miss the holiday and pay £1,000s in tax. Please help! @santanderuk

  • clevybencheton Cédric Lévy-Bencheton (@clevybencheton) reported

    Hello @santanderuk. Could you please be more modern before I fully switch to something else? 1) Allow the SAME operations in your app than on the website (add/amend standing order for example, cancel direct debit) 2) Stop spamming me with SMS verification when I just verified?

  • cr8red Andy Campbell (@cr8red) reported

    Hey @santanderuk sooo that approved mortgage offer we first spoke about on 7th May... I’m still waiting on confirmation. Yep, still. 35 days later. (You promised 14 days max.) I don’t like complaining, but I’m literally going to lose my house if you don’t fix this tomorrow.

  • RachelWhyte82 Rachel Whyte (@RachelWhyte82) reported

    I went into my @santanderuk branch on Thursday to provide evidence of my name change. Since then I’ve received multiple emails addressing me by my old name and title and asking how the service was. Please can you confirm my details have actually been changed?