Is Santander down in Welwyn Garden City, Hertfordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Welwyn Garden City, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Welwyn Garden City, England
Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Marc Hartog
(@marchartog) reported
from
Radlett, England
Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Patrick Keyte
(@PatrickKeyte) reported
from
London Colney, England
@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Hilary 🏴🐕 🇬🇧💙🚮♻️
(@hilburs) reported
@MorganBroadcast @santanderuk Your mobile phone company should have been contacted and asked to cancel the SIM. Which would stop them using your phone number. They then issue a new sim. Same number. Also if you had find my phone you can lock it I'm sorry this happened to you.get on to virgin to reimburse you!
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Harry Parsons
(@HarryECP) reported
@MorganBroadcast Never bank with @santanderuk! They don't give a flying ****. Poor Internet security and dreadful customer service
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rosemarycarmen
(@rosemarycarmen2) reported
@MorganBroadcast What an awful thing to happen! @santanderuk and @VirginActiveUK really needs to sort out all of this..you should not be out of pocket! I hope things work out and it’s all sorted for you.
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Glyn Jenkins
(@glyndjenkins) reported
@whufcne @santanderuk @santanderukhelp TSB offer a far better service as MrsJ can confirm!
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John Mellon
(@dunkeldjack) reported
@MorganBroadcast Not as bad as yours but I had a horrific experience with @santanderuk about 10 years ago. Escalated all the way up to CEO level but their only interest was defending themselves and blaming the customer. Closed every account with them & will never use again.
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Nigel Whitfield
(@nigelwUK) reported
@CaptainHippo @RAIPR @santanderuk Also in MBNA, Virgin and Halifax card apps (but not Starling or John Lewis) Haven't tried to see if it goes away if you turn off biometric login, though
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e̶v̸e̸r̵y̶t̴h̶i̶n̸g̶'̶s̵ ̸f̸i̶n̶e̴
(@xinit0) reported
@MorganBroadcast @JackRhysider Curious if the @santanderuk Twitter account showed up to drop the old "hey there, we'd really like to help out -- just drop us a DM!" line in the replies
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Ed
(@ededNeddie) reported
@MorganBroadcast @santanderuk As you state you won’t have section 75 protection and I don’t think chargeback will be of any use, but if it was a Visa debit card, then I believe they have a ‘zero liability’ policy which might help. Sorry for your troubles :(
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Ken Jude
(@kenjude) reported
@Heretoanywhere @MorganBroadcast @santanderuk If Santander don’t fix this in 24 hours everyone who banks with them should up and move!
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Faye Emery #FBPE #feminist 🔶
(@Fayeemery1) reported
@MorganBroadcast This is awful. We bank with @santanderuk and recently we have had 2 occasions where they have not authorised an online banking transaction and frustratingly locked our accounts, without checks/calls. It sounds very haphazard rather than a systematic approach. 🤞 it gets sorted.