Santander status: access issues and outage reports

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

• 
  Patrick Keyte (@PatrickKeyte) reported 14 minutes ago from London Colney, England

  @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

• 
  Jane palmer (@palmsjane1965) reported 19 minutes ago from Hertfordshire, England

  @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

• 
  Marc Hartog (@marchartog) reported 22 minutes ago from Radlett, England

  Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

• 
  Omar Hassan (@hassano_82) reported 29 minutes ago from Enfield Lock, England

  The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

• 
  Marc Hartog (@marchartog) reported 31 minutes ago from Radlett, England

  Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

• 
  John Williamson (@willow1886) reported 42 minutes ago from Enfield Lock, England

  Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

• 
  Scott Maintenance (@Scottmaintain) reported 55 minutes ago from Rickmansworth, England

  @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  steven jackson (@Archtech_design) reported 9 minutes ago

  @santanderuk Unfortunately she has tried that your colleagues offer no solution other than cancel the card she is waiting for and Santander will issue another one! In essence she hasn’t had access to her own money why for 2 weeks now!! Do you think that is acceptable?

• 
  M.D (@Only1MaxyD) reported 13 minutes ago

  @santanderuk Hello, this is what I mean, rather than the customer have to subtract and do a calculation, can this current spend value be shown?

• 
  donna rawlinson (@jamieshawn1623) reported 14 minutes ago

  @SteveR69420419 @santanderuk mines not working eithier

• 
  ***✊🏻🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸✊🏻 (@Gitsno1baby64) reported 15 minutes ago

  @santanderuk @TSB STILL NOTHING. WTF?????

• 
  Jonathan SC ن Esq. (@jonathansc) reported 15 minutes ago

  @santanderuk will your purchase of @TSB result in yet another round of bank branch closures and customer inconvenience and empty units on high streets ? @paullewismoney

• 
  Terry casey (@TCA_Watches) reported 17 minutes ago

  @santanderuk @TSB This is ******* **** - I am on hold now for 16 mins + to speak to urgent fraud

• 
  Mellissa Timms 🖤 (@mel5kijones) reported 20 minutes ago

  @santanderuk been trying to use the Sandi service on my app since yesterday afternoon but it keeps advising me that it’s experiencing some issues and to try again later. Is this a known problem? I’ve done recent update, cache clear and reinstalled. Also tried this on laptop

• 
  𝐮𝐧𝕩𝐪. (@uniiqverse) reported 24 minutes ago

  @santanderuk Issue is why are you not giving away money like your mate @AskNationwide

• 
  Simon (@aSimonDavies) reported 26 minutes ago

  @santanderuk how does a customer contact you about a stolen card when your phone centres are closed?

• 
  Zoe Kennedy (@zoekennedy) reported 27 minutes ago

  @santanderuk Thank you, it’s Carnoustie and Google tells me it’s a Friday, is that right? Also, I can’t take her until June, is that likely to be an issue? I am just wondering if I need to email to let the bank know her account will need to stay locked until then?