Santander down? Current status and problems in Welwyn Garden City, Hertfordshire, England

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (25%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

• 
  Marc Hartog (@marchartog) reported 9 minutes ago from Radlett, England

  Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

• 
  Marc Hartog (@marchartog) reported 26 minutes ago from Radlett, England

  Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

• 
  Scott Maintenance (@Scottmaintain) reported 33 minutes ago from Rickmansworth, England

  @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

• 
  Patrick Keyte (@PatrickKeyte) reported 36 minutes ago from London Colney, England

  @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

• 
  Omar Hassan (@hassano_82) reported 42 minutes ago from Enfield Lock, England

  The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

• 
  Jane palmer (@palmsjane1965) reported 59 minutes ago from Hertfordshire, England

  @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

• 
  John Williamson (@willow1886) reported 59 minutes ago from Enfield Lock, England

  Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Pauline Muir (@PaulineMuir) reported 5 minutes ago

  @santanderuk what are you going to do to resolve the issue ? Your staff in branch and on the phone have been woefully inadequate. This issue has caused me great anxiety and distress.

• 
  Stuart Bramford (@Neogeta82) reported 11 minutes ago

  Evening @santanderuk are you aware of server issues with your mobile banking? Been trying to log in for over an hour now and keep getting a 'server error' message.

• 
  sarah louise (@slk1000) reported 12 minutes ago

  @santanderuk my business account is being hacked money coming out and your help line is refusing to block the account. Help

• 
  sleepy egg (@BHCharlotte_) reported 12 minutes ago

  @santanderukhelp @santanderuk received new card in the last month, activated via chip&pin transaction, but cannot shop online with multiple retailers including Asda, 3, etc. Unsure why? Is this a MasterCard issue?

• 
  Mohammed Abass (@mohammedabass42) reported 14 minutes ago

  @santanderuk not very happy with the response from mortgage services..been a customer of Santander for over 15 years but you are no longer reasonable or fair..your more interested in getting more richer daily by charging more interest..when others less fortunate are struggling!

• 
  George Leatherland (@GL24_) reported 20 minutes ago

  @santanderuk worst customer service ever. My bank account has been blocked for weeks and I have direct debits going out soon. I’m switching banks after I can actually get my money.

• 
  little me (@little_mexxx) reported 20 minutes ago

  @santanderuk hi, is there any other way to chat to you ? I work full time and can not get through on your phone lines it takes up my entire lunch break , I even asked to go to work late today to miss your hold times and I’m still on hold and have to hang up to go work. Help!

• 
  Mr Boots (@Inselaffe76) reported 21 minutes ago

  Trying to sort out a bereavement issue with @santanderuk @santanderukhelp is impossible. Dunfermline branch is less than useless and their phone support is non-existent. Currently buying shares so I can complain to investor relations and Nathan Bostock personally.

• 
  rhonda crosby (@rhondacrosby1) reported 21 minutes ago

  @santanderuk @santanderukhelp another morning frustrated by being kept on hold for ages attempting to get help regarding an account with you!!!!😡 Please advise an effective best way to discuss an account held with you?

• 
  Robert Simmons (@robsimm) reported 29 minutes ago

  Anyone else been having issues with the @santanderuk app on iOS? I can view my current account but opening money manager or my mortgage account hangs and the app crashes. Reinstalled many times to no avail. Cc/ @santanderukhelp