Santander

Is Santander down in Welwyn Garden City, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Welwyn Garden City, Hertfordshire, England 11/19/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Santander outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomWaltham Cross Website
United KingdomLondon Transactions
United KingdomLondon Transactions

Community Discussion

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Santander Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • criquaer Colin-Roy Hunter (@criquaer) reported

    Third attempt at obtaining a replacement: #DebitCard from @santanderuk @santanderukhelp was due today at the latest (4-5 working days); but absolutely no surprise that it has not. Over a month without a payment-card. I cannæ buy food online (as disabled)!

  • dAndyHiwayman ADL (@dAndyHiwayman) reported

    So to change an account to a joint account @santanderuk want us to send a form with lots of personal info and scans of passports and DLs through the post. Won’t do it in branch and no appointments available until March. Utterly terrible customer service.

  • emmaburnx Emma 💜 (@emmaburnx) reported

    @RachelLouiseGil @santanderuk I’ve got the same issue!!

  • dbigsby58 worf Lt (@dbigsby58) reported

    Only a few more weeks to go @santanderuk and I can leave closing my account the in branch service is shocking in Scarborough still got no online service been in branch numerous time's so enough is enough been with you for years since the abby days shame like

  • nutherthing Anna Nutherthing (@nutherthing) reported

    @santanderuk @santanderukhelp WHY have you still got your 16 month out of@date switch offer described in your website and why is it top of the Google search??? This mislead me and no doubt countless others into the rigmarole required to switch when we could have gone elsewhere.

  • DrVxD Andy (A2002980) #FETCHFAM (@DrVxD) reported

    Hey, @santanderuk. Do you realise that when you restrict passwords to 16 alphanumeric characters, you're telling an attacker a LOT about how weak your website security is?

  • Cavalieredl Rosario Di Dio (@Cavalieredl) reported

    @santanderukhelp Thanks for trying to help @santanderukhelp, I am having issues because @santanderuk has issues, with itself apparently. I would rather not share private details online. Best we talk when the chat is up again. Kind regards

  • WheelerRobin robin wheeler (@WheelerRobin) reported

    @santanderuk Can't believe how bad SantanderUK customer service has become and how difficult it is to speak to a real person! Unbelievable and very poor experience to do the simplest of tasks!

  • Cailleachjack jackie 🦔 (@Cailleachjack) reported

    @santanderuk I need help please !

  • jamesoconnor74 James O'connor (@jamesoconnor74) reported

    @santanderuk your customer@service is shocking. My wife has been locked out of her account 4 times this week. Trying to take out savings. We promised transfer would be completed by yesterday afternoon and still nothing. This account will be@closed when money is transferred.