Santander

Is Santander down in Welwyn Garden City, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Welwyn Garden City, Hertfordshire, England 03/12/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (30%)

    Transactions (30%)

  2. Mobile App (22%)

    Mobile App (22%)

  3. Website (17%)

    Website (17%)

  4. Login (14%)

    Login (14%)

  5. Transfer (12%)

    Transfer (12%)

  6. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Santander outage reports came from the following cities: London, Hemel Hempstead and St Albans.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Transfer
United KingdomHemel Hempstead Transactions
United KingdomSt Albans Website
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

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Santander Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Leroastbeef1 Leroastbeef (@Leroastbeef1) reported

    Hey @santanderuk, how about stop hanging up on me on the customer service line before I even get through to someone?

  • Stevejtait Steve Tait (@Stevejtait) reported

    @santanderuk Card transactions still not working … when will this be fixed?

  • nicolesmithy97 Nicole Smith🦋 (@nicolesmithy97) reported

    @santanderuk do you have a vulnerable customer line for the elderly on hold for over 20 mins for my Nan she does not have mobile or online banking I’m trying to help her buy something online and you keep saying you are sending her passcode in online banking when she don’t have it

  • DaveB1953 David Bates (@DaveB1953) reported

    @santanderuk Three online debit card transactions today are not showing in my pending items and have not been deducted from my cleared balance . Is this part of the earlier issues ?

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported

    3 hours 15 minutes SO FAR on the phone to @santanderuk customer service. Last straw for me after nearly 40 years 😤

  • JamesCoulter9 James Coulter (@JamesCoulter9) reported

    @santanderuk I’m trying to make a payment via the app today in connection with a property purchase and keep getting the error “oops something went wrong”. When will this be fixed?

  • BhaganiBieg Bieg Bhagani (@BhaganiBieg) reported

    @santanderuk My elderly mums card gets stolen and used to make 2x transactions for £1000 each. Santander makes NO attempt to call after making a claim. 2 weeks now passed and Service has been shocking!! On hold for 30mins and no help!! What poor customer service and care!! 😡😡😡

  • Andy41657494 Andy (@Andy41657494) reported

    @santanderuk I'm glad I don't bank with you nearly every week you have problems

  • leonarddcfc84 Leonard (@leonarddcfc84) reported

    @Wandsworth3 @santanderuk Is it still down for you guys?

  • SebsJoPatrick Jo Patrick (@SebsJoPatrick) reported

    @santanderukhelp I am the widow who has been treated appallingly by @santanderuk. I am the person who has suffered a traumatic event. I am the woman who is about to start her working day with the threat of a field agent calling. I am the mother who is trying hard to give her child a safe home.