Santander

Is Santander down in Welwyn Garden City, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Welwyn Garden City, Hertfordshire, England 01/10/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Santander outage reports came from the following cities: London and Luton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLuton Login
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

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Santander Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JulieFitzsimon1 Julie Fitzsimons (@JulieFitzsimon1) reported

    @santanderuk just tried to make a payment online, received an OTP, and an online service error has occurred. Please confirm if online payment not available today.

  • debzie_webzie DivaDebz (@debzie_webzie) reported

    @santanderuk how can I be on hold still after 1 hour 40 mins? It’s impossible to speak to anyone

  • GOWISELYLONDON GOWISELY LONDON (@GOWISELYLONDON) reported

    @santanderuk @IoCoding @TechUpWomen No any other help needed. Over one hour wait to talk to someone on customer service said all. Waiting for my new Appoitment to open a new account with a different bank and close my Santander account!

  • stuart54 Stu McLoughlin (@stuart54) reported

    18 minutes and counting @santanderuk - utterly awful customer service.

  • Rikki54625157 Rikki (@Rikki54625157) reported

    @santanderuk I just spent 25 on hold only to be cut off..excellent customer service..still never managed to speak to a human..

  • Lucy_Wakeyplace Lucy McDonald (@Lucy_Wakeyplace) reported

    @AndyPTurner5 @santanderuk Yep, we're hybrid working at the moment spending some time in the office / home.

  • ayoung140_ann Youngannie (@ayoung140_ann) reported

    @santanderuk what a disgrace. Waiting for 25 mins. Still not spoken to anyone. Rang technical line and sane again. You have just lost a customer.

  • silveryk Paul Varney (@silveryk) reported

    @santanderuk 19 minutes so far waiting for someone to answer a call. Under any circumstances that is not CUSTOMER SERVICE. Appalling

  • jadewelshy Jade Estebanez (@jadewelshy) reported

    @santanderuk @santanderukhelp santander are absolutely shocking and their complaints department should be shut down. They give you a load of bull don't have q clue what they are on about and close complaints stating a resolution without speaking to you! What? @financialombuds

  • CarolineFinneg5 Caroline Finnegan (@CarolineFinneg5) reported

    @santanderuk terrible service today. Second time calling today and on hold again 40 mins first time 30 mins second time and now waiting again as problem still not resolved!!