Santander

Is Santander down in Welwyn Garden City, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn Garden City, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Welwyn Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Welwyn Garden City, Hertfordshire, England 12/08/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near Welwyn Garden City, Hertfordshire, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomLondon Withdrawals
United KingdomWaltham Cross Website
United KingdomLondon Transactions

Community Discussion

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Santander Issues Reports Near Welwyn Garden City, England

Latest outage, problems and issue reports in Welwyn Garden City and nearby locations:

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • palmsjane1965 Jane palmer (@palmsjane1965) reported from Hertfordshire, England

    @alex_thfc22 @Barclays @santanderuk Working in banking you need Santander to deal with it as they will be able to locate the payment, Barclays won’t.

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • IGM942 Irf (@IGM942) reported

    @santanderuk Poor service, no help or support, just passed from person to person, no point in using your credit card for protection, you look for every way to get out of helping

  • swingate79 swingate79 (@swingate79) reported

    @santanderuk Have been trying to get hold of Santander Consumer Finance. Online payments are not going through, customer service aren’t answering emails and constantly stuck on hold when calling. Please advise urgently.

  • TVArt4Us Art4Women📢CertifiedTerf (@TVArt4Us) reported

    @santanderuk so your website says to call you if you need help and advice ref mortgage payment difficulties but when you call to ask for help just until the house sells you say there’s nothing u can do. I would suggest you change the website as u are giving a false impression

  • boudhabyebye Beurgeois Gentilhomme (@boudhabyebye) reported

    @santanderuk you are the worst bank in the Uk and you know it. Anyway I had to send a paper document to change my address abroad… it has been 2 weeks and nothing done. How possible is that? How slow can you be!? Well please change my address asap please! This bank is a disaster!

  • gazza_the_red Gazza (@gazza_the_red) reported

    @santanderuk Trying to activate breakfast roll deal at Greggs on #SantanderBoosts but it isn’t working. Other deals are working fine, so why not the #Greggs deal?

  • rob_mcivor Rob McIvor (@rob_mcivor) reported

    @santanderuk - trying to report a stolen card. Can’t get past your automated systems without knowing the card number. Branch doesn’t take calls. Absolutely hopeless customer service.

  • markwass markwass (it) (@markwass) reported

    @santanderuk trying to pay into a mortgage account which is not mine. Why does my bank not recognise the details? What am I doing wrong... Help!

  • clydefc123 liam (@clydefc123) reported

    @TSB @santanderuk can one use please help this is a joke their is alot of money I sent from one account to my other this still hasn't went in and no one seems to won't to help

  • EddieSanderson Ed Sanderson (@EddieSanderson) reported

    @santanderuk I’m an existing customer trying to set up another account with you. It’s taken +2 months, hours and hours of call waiting, no replies to emails. No progress. Please help, please. Please.

  • lolosedjro Miss Jones (@lolosedjro) reported

    @eva_khaliq @santanderuk I have the same problem. It happens with the app and on the website