Santander status: access issues and outage reports
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Watford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Watford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
- Mobile App (39%)
- Website (26%)
- Transactions (17%)
- Login (11%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map Near Watford, England
The most recent Santander outage reports came from the following cities: Harrow, and London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Transactions | 25 days ago |
|
London
|
Mobile App | 1 month ago |
|
Slough
|
Mobile App | 2 months ago |
|
Brentford
|
Login | 4 months ago |
|
London
|
Mobile App | 4 months ago |
|
City of Westminster
|
Mobile App | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Watford, England
Latest outage, problems and issue reports in Watford and nearby locations:
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Kam Shah (@TiffinSolutions) reported from Ealing, England@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Patrick Keyte (@PatrickKeyte) reported from London Colney, England@santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.
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Nuclear Summer (@lizardUnicorn) reported from London, England@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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OD 💚 (@Olivia121994_) reported from Harrow Weald, England@santanderuk is your app down? Trying to do a transfer and keeps crashing.
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FOG101 (@FOG1O1) reported from Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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xxx (@Fabs11111111) reported from Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Steve Scarebear (@Scare158Steve) reported from Victoria, EnglandCant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.
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Patrick (@Everybody63) reported from Hillingdon, England@santanderuk hi..i'm having problems logging on to the mobile app
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PalmerDhiraj (@DhirajPalm9776) reported from Harrow, England@santanderuk But I am not online with bank account. Can't do online. Can u help in restoring the service pls?
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Anna Pattenden (@CopybyAnna) reported from London, EnglandI seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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David Crossinggum (@pmancat) reported from London, England@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Marc Hartog (@marchartog) reported from Radlett, EnglandCan’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp
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Bethany Cole (@coleb86) reported from Ealing, England@santanderuk hi guys, my parents are away in Italy and my mum had her purse stolen. The thieves have already used her cards. She said she has cancelled one online but is currently on the phone to you (on hold) to confirm both have been cancelled. Can you help?
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Marc Hartog (@marchartog) reported from Radlett, EnglandCan’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me @jaydunne81 @santanderukhelp
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Chris Creissen (@ChristopheSkis) reported from Hillingdon, England@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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Haneul 이하늘 (@ddibidibidilee) reported from Paddington, England@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Martin Cain (@MartinCainActon) reported from Ealing, England@RichardBurgon Wee problem with @santanderuk?
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Rob Taylor (@TreborRolyat) reported from Amersham, England@santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Roshan Patel (@ro5hi) reportedI already have - 3 times in fact. Was advised to go to branch. Did this, with passport/driving license/bill.., still told to go elsewhere! STILL waiting after 40hours plus for access to my own account @santanderuk
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Mr Richards 🟥 (@Simon_Richards8) reportedI got to work today and immediately received a message about fraudulent activity on my account. Not the way I wanted to spend my PPA, but thanks to @santanderuk for being so quick to help me out. Bit shaken as they were trying to rob me of thousands.
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Ian Brown (@IanBrow96248193) reported@santanderuk hi all. Quick question, how do you expect working people, that work a 9/5 to find time to get to their local bank branches when they are open 9.30/3.00 everyday? Absolute joke that branches keep closing and hours reducing to save you costs at the cost of the public
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⚫️Cilla 'n' Reuben (RIP)🇫🇷🇪🇺#rejoinEU 🌈🔸🇺🇦 (@Metrognome391) reported@cactus_woman @santanderuk @santanderukhelp What an appalling company. I keep retweeting your messages in the hope that a) someone gets off their arse and actually helps you and b) everyone is warned about their lack of help and avoids them. x
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Alex Lockhart 🍉 (@alwiello) reported@santanderuk ... why is your server always down. Literally every day this week I've not been able to access the app ... server times out/ not responding ...
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Riverman Rob #FBLC #FBPA #FBPE #FBPR #FBNHS (@RivermanRob) reported@cactus_woman @santanderukhelp @santanderuk I’m sorry to hear of your problems with Santander. I’m in the market for a new bank, having recently had several poor experiences with coop. Clearly I’ll avoid Santander. Thank you for sharing your experience
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Nige (@sp0Okiee) reported@santanderuk just received back my property Deeds (Includes legal docs , share certs etc etc.) all left in a ***** envelope on the doorstep. How DARE you return these documents in such a contemptible manner #apalled #santander #terrible
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Crumples (@Crumples9) reported@santanderuk your "boosts" app is awful. Banking used to mean decent interest rates and be treated like a valued human. Now it's a 1% chance to win a Costa coffee every month. Really? Really??
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💖 Elizabeth A Farquhar 💖 (@libs1709) reported@santanderuk unable to access my online account via app, please advise when this will be back operational
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MrsAngryOfYorkshire #ToriesOut #FBPE 🇪🇺🌹⤵️ (@cactus_woman) reported@musicmanleeds Another friend has recommended Chase. Only problem is that it's not online, it's mobile app banking only? But, yes, I told @santanderukhelp @santanderuk that I'd be walking as I am MEGA fed up - & I've been a customer since the days of Abbey National!!!!!