Santander

Is Santander down in Smethwick, Sandwell, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Smethwick, Sandwell, England 03/17/2026 00:35

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Santander outage reports came from the following cities: Redditch and Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedditch Transfer
United KingdomBirmingham Website
United KingdomWalsall Transactions
United KingdomBirmingham Login
United KingdomStourbridge Login
United KingdomBirmingham Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • Walks_Luke Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • Wilfy1874 Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Alexormond94 ALEX (@Alexormond94) reported

    @santanderuk fix up !!!

  • KittyHenton Kitty (@KittyHenton) reported

    @Maxamilliano3 @santanderuk Same here. In supermarket. Manager made out it was my problem. Kind of glad it’s not just me affected!!

  • MortisIsland Runa Crossing (@MortisIsland) reported

    @_fadgie_ @santanderuk I work in a retail park and have had customers have to leave their shopping in my store and others because their Santander cards aren't working 🙃

  • Prime_number82 Ian prime (@Prime_number82) reported

    Currently on hold for a total of 50 mins so far trying to speak to a person at @santanderuk as someone has attempted to change my login, amd locked my account. Absolute customer service shambles

  • josiepilch josiepilch 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@josiepilch) reported

    Hey @santanderuk one of the main reasons we bank with you and have remained loyal has been amazing customer service & being able to speak to someone on your phone line straight away. My husband has now been on hold for 30 minutes. Any explanation for this change?

  • FredSmi22494411 Fred Smith (@FredSmi22494411) reported

    @santanderuk I've been scammed and you REFUSE TO HELP

  • Matthew25748519 Matt Wright (@Matthew25748519) reported

    @santanderuk - any known issues with contactless on your cards? Kind of getting to the point I won’t use your cards unless I have to due to fear of it not going through. I know there’s money in there, I shouldn’t need to defend my position….

  • Ritchie_2112 Ritchie (@Ritchie_2112) reported

    @santanderuk @santanderuk Abysmal customer service. Now , to add insult to injury, you have started charging premium rate to call you on the phone. Well done.

  • BoltonTerrier Adam Roberts (@BoltonTerrier) reported

    Seriously @santanderuk??? First you block my card, second you don't answer the phone and no online chat. Not good enough!

  • craftywing Will Allen (@craftywing) reported

    @_fadgie_ @santanderuk Mine got declined as well. Seems to be an issue today