Santander

Is Santander down in Smethwick, Sandwell, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Smethwick, Sandwell, England 12/20/2025 09:30

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Santander outage reports came from the following cities: Birmingham and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Login
United KingdomStourbridge Login
United KingdomBirmingham Login
United KingdomBirmingham Mobile App
United KingdomSmethwick Login
United KingdomWalsall Mobile App

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • Star_Mix_1982 D.P. Williams #StandwithUkraine 🇬🇧 🇺🇦 (@Star_Mix_1982) reported from Birmingham, England

    @santanderuk 7 miles to Corporation Street branch - neither ATMs accepting deposits - 7 miles home - waste of time. Rubbish service as per normal.

  • Wilfy1874 Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • josephineinnit Jo (@josephineinnit) reported from Solihull, England

    @santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.

  • Walks_Luke Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • josephineinnit Jo (@josephineinnit) reported from Solihull, England

    @Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.

  • stevewhittbrum Steve Whittington (@stevewhittbrum) reported from Birmingham, England

    @santanderuk seems like you have a major issue? Can not pay with card or access account

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • OnkellSov Marvellous Sovia (@OnkellSov) reported

    @santanderuk experiencing terrible service with santander can someone DM me from the team.

  • Katherine__x Katherine Thacker (@Katherine__x) reported

    @santanderuk the waiting time to speak to someone on the phone is awful. Absolutely awful, you push everyone todo everything online - how are your wait times this bad.

  • Alib958 Alibee (@Alib958) reported

    @santanderukhelp @santanderuk 9 days into my account being blocked, tons of emails and phone calls made, Santander still won’t help. Is this how you treat your customers??

  • ClaraHa24405597 Clara Hayes2. #Deepwoke #FBPE #FBPPR #WATO 💙 (@ClaraHa24405597) reported

    @wigmore_welsh @santanderuk Very sorry you’ve been low. Did the painting help at all ? X

  • boo08_sarah Sarah (@boo08_sarah) reported

    @santanderuk can't believe how difficult you make it to open an account for my 13 year old son. All he wants is somewhere to keep his savings and it's practically impossible to get help. One of your staff insisted he needs to ring. He's 13! I'm lucky he talks to me on the phone!

  • IamJenNash Jennifer Nash (@IamJenNash) reported

    So very disappointed by slow to no resolution from @santanderuk pushing all the blame onto @DVLAgovuk because the bank doesn’t want to own up to its security breach responsibility 😡 #badcustomerservice #worstexperience

  • JosephS03643270 Joseph Singer (@JosephS03643270) reported

    @santanderuk I want open an Esaver account but I am totally confused as to how to do this online!! Your Sandi not is useless no online chat and I have been holding for 15 mins! Terrible service!

  • Huwthomas13 Huw Thomas (@Huwthomas13) reported

    @santanderuk have probably the worst customer service of all. 4 days and still no help and been left hanging…appalling service

  • kman2012bu kman (@kman2012bu) reported

    @santanderuk customer service at your Colchester branch beyond diabolical

  • adriennelevison Adrienne Levison (@adriennelevison) reported

    @santanderuk The most appalling and disgraceful customer service. The wait time to speak to a human being is disgusting and when you do eventually speak to someone they are rude and then put the phone down on you!