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Santander

Santander down? Current status and problems in Smethwick, Sandwell, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 27% Website (27%)
  • 16% Transactions (16%)
  • 11% Login (11%)
  • 5% Transfer (5%)
  • 2% Withdrawals (2%)

Live Outage Map Near Smethwick, England

The most recent Santander outage reports came from the following cities: Birmingham.

CityProblem TypeReport Time
Birmingham Website 23 days ago
Walsall Transactions 3 months ago
Birmingham Login 4 months ago
Stourbridge Login 4 months ago
Birmingham Login 8 months ago
Birmingham Mobile App 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • heritage_jo
    Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • Wilfy1874
    Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

  • heritage_jo
    Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • Walks_Luke
    Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SlaterzAustin
    Zoe Austin (@SlaterzAustin) reported

    WTF @santanderuk @santanderukhelp I set up a new payee - u call me, leave me on hold for over 30 mins, block my internet banking then say there are no advisors available to speak to me #fuming #awful #Useless

  • 95jayutd
    Erik ten hag my manager 🇳🇱🇳🇱🇳🇱 (@95jayutd) reported

    Just wanna say @santanderuk your a ******* joke I am changing banks I have been frauded 3 times now and I am sick of it your customer care is a ******* pathetic joke aswell

  • arrchargaming
    Arrchar (@arrchargaming) reported

    Absolutely ridiculous of @santanderuk @santanderukhelp you've cancelled cards before their expiry dates. Dispatched a 'replacement' card 23 days AFTER you've said you would leaving us no access to our money to buy our shopping. With oh go into branch with photo id.

  • carolmichael
    carol ferrary (@carolmichael) reported

    @santanderuk thank@you for acknowledging the issues where you fell short of your service. Thank you for the decent compensation

  • Springwoodcoun1
    Cllr Jo Rust. independent - Springwood Ward (@Springwoodcoun1) reported

    @santanderuk terrible customer service when trying to complain about the outcome of an investigation into a scam. Appalling.

  • steve_till
    Steve Till (@steve_till) reported

    @santanderuk @santanderukhelp Is there a problem with internet banking? Am having trouble logging into my account. Entering pass number then it’s just whirring round.

  • SarHarSuperStar
    Sarah (@SarHarSuperStar) reported

    Hi @CooperativeBank @santanderuk spent 7 hours on the phone to you both today trying to sort out the fact that my credit card payment (from coop account to Santander credit card) went through 4x instead of 1, inspite of Santander site saying it hadn't gone through

  • helspascoe
    Helen Lee (@helspascoe) reported

    @santanderuk you have asked us to make a final credit card payment of £3; we have requested account closure so you have frozen the account and we now cannot make the payment online, the branch are unable to help & there is no answer when I call! Please confirm how we should pay!

  • Teo2716
    Teo27 (@Teo2716) reported

    @santanderuk your app is just hanging today and I can’t access my account - is there a system problem?

  • PaulDav06482018
    Boxing Nutz (@PaulDav06482018) reported

    @santanderuk can’t get through on the phone to you guys, can’t get any help on chat as they advise me to phone and when I go online to try and amend something on my direct debit it says technical issue. You couldn’t make it up it’s like a comedy act