Is Santander down in Smethwick, Sandwell, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (15%)
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Website (13%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Santander outage reports came from the following cities: Walsall, Birmingham and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Transactions | |
| Birmingham |
Login | |
| Stourbridge |
Login | |
| Birmingham |
Login | |
| Birmingham |
Mobile App | |
| Smethwick |
Login |
Community Discussion
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Santander Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they
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Jo
(@josephineinnit) reported
from
Solihull, England
@santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.
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Andy Wilf Williams
(@Wilfy1874) reported
from
Dudley, England
@santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA
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D.P. Williams #StandwithUkraine 🇬🇧 🇺🇦
(@Star_Mix_1982) reported
from
Birmingham, England
@santanderuk 7 miles to Corporation Street branch - neither ATMs accepting deposits - 7 miles home - waste of time. Rubbish service as per normal.
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Luke Walker
(@Walks_Luke) reported
from
Solihull, England
@santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever
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Jo
(@josephineinnit) reported
from
Solihull, England
@Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..
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Steve Whittington
(@stevewhittbrum) reported
from
Birmingham, England
@santanderuk seems like you have a major issue? Can not pay with card or access account
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Pep
(@PeppaPigKilla) reported
Santander removing the deals from in app to this boosts on an external site was a bad decision. @santanderuk
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Tom Mullett
(@TomMullett) reported
.@santanderuk @santanderukhelp You've blocked my account without any prior warning.....and now you're saying that you're unable to contact me or raise it with the relevant team. I'm abroad and unable to access money. Abysmal service. Switching banks the second this is resolved.
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Jon Britton
(@Jonbritton10) reported
After over 20 years with our mortgage provider @santanderuk without ever missing a payment or late payment they can’t help us out for just one month!
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Stuart palmer
(@smpcomms) reported
@santanderuk @santanderukhelp How long does it usually take for a new account application online?? Been over a month since my daughter applied but haven’t heard anything back! Sandi is no help! 😡
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Elongated Musket
(@Sprockalina) reported
@santanderuk thank you for NOT giving me the £175 bank switch money that I signed up for. 2 customer service agents, one in December and one 2 weeks ago said everything was in place & confirmed money would be in my account. Now you say I'm not entitled to it. Appalling
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JOM
(@JOM95428828) reported
@santanderuk really poor telephone customer service for new customers! Online banking should not be this problematic 🤔
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Marta Santos
(@Martabds1990) reported
@santanderuk They ask for ID, I sent. Ask for proof of address, I sent. Now they want visa?? Why not ask for everything at once?? 3 letters I have sent and is not enough?? For a current client?? And on the branches they give no help?? Is @santanderuk deliberately trying to make things hard??
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Andrew Carrier 🍸
(@AndrewCarrier) reported
…and mobile banking/app ‘ease’ (40%). I can’t speak for @santanderuk but I can’t believe *anyone* would switch to @HSBC_UK for any of those reasons. Their app is dire, customer service mediocre and online banking bare bones.
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David Gordon 💙
(@gordod) reported
@santanderuk I keep getting emails about a current account application that I haven’t initiated. I replied to them email to let you know but apparently you don’t monitor replies. I tried chat but it’s a robot that has no clue what I’m talking about. Help.
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Pepe Connoisseur
(@39hunnaXBT) reported
@Lee_Suffolk @santanderuk Yep, they also withdrew an additional payment (even after they told me this wouldn't happen) and haven't returned it. It's been over 2 weeks. Apparently their "back office" is working on it.