Santander

Is Santander down in Smethwick, Sandwell, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Smethwick, Sandwell, England 12/12/2025 03:40

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Santander outage reports came from the following cities: Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomStourbridge Login
United KingdomBirmingham Login
United KingdomBirmingham Mobile App
United KingdomSmethwick Login
United KingdomWalsall Mobile App
United KingdomTamworth Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • stevewhittbrum Steve Whittington (@stevewhittbrum) reported from Birmingham, England

    @santanderuk seems like you have a major issue? Can not pay with card or access account

  • Wilfy1874 Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

  • Walks_Luke Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Ripley1979 Marc Ripley (@Ripley1979) reported

    @racheld21464680 @santanderuk Yes, mine isn't working 😕

  • BooSturgeon BooSturgeon (@BooSturgeon) reported

    @santanderuk is the banking app down? Can’t get online payment authorised via app or OTP?

  • stevewhittbrum Steve Whittington (@stevewhittbrum) reported from Birmingham, England

    @santanderuk seems like you have a major issue? Can not pay with card or access account

  • PJB80 Peter Buckley (@PJB80) reported

    @santanderuk What’s happening? Unable to log in to app! Lots of people saying can’t use their cards to make payments. When will this be fixed?

  • petehotchkiss Pete Hotchkiss 💙 🇺🇦 (@petehotchkiss) reported

    @santanderuk mobile app is DOG slow this evening. Trying to make a payment and it's timing out

  • AdeMcKenzie Ade McKenzie (@AdeMcKenzie) reported

    @santanderuk Online banking down, payments being declined? What’s going on? Seriously guys you need to get things in order, not good enough

  • MeditativeO Naomlax (@MeditativeO) reported

    @santanderuk are there problems with your online banking this evening? Card payments not going through and taking ages to sign into the app. Need to confirm my Tesco's order and it's not verifying my card 🥺

  • deanreynoldz Dean Reynolds (@deanreynoldz) reported

    @ekulyenaled @santanderuk @santanderukhelp Same issues

  • haleemaaa_2 hals (@haleemaaa_2) reported

    Is anyone else’s @santanderuk mobile banking app not loading & has “technical issues”??

  • moogiemoo Sallyann Baxter (@moogiemoo) reported

    @ekulyenaled @santanderuk @santanderukhelp Just declined over phone payment for updating car insurance from two different different accounts and now cannot access online services.