Is Santander down in Smethwick, Sandwell, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (38%)
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Website (27%)
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Transactions (18%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Santander outage reports came from the following cities: Redditch and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Redditch |
Transfer | |
| Birmingham |
Website | |
| Walsall |
Transactions | |
| Birmingham |
Login | |
| Stourbridge |
Login | |
| Birmingham |
Login |
Community Discussion
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Santander Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they
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Andy Wilf Williams
(@Wilfy1874) reported
from
Dudley, England
@santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA
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Luke Walker
(@Walks_Luke) reported
from
Solihull, England
@santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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🐺Liz🐺
(@gsdliz) reported
@NeilMackay78 @MorganBroadcast @santanderuk As a Santander customer I'm following this closely too! Absolutely horrific experience for the poor girl.
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Jeff Slade
(@MadJeffSlade) reported
@MorganBroadcast Oh shot, this is awful. How could you possibly have predicted this? Come on @santanderuk sort it out
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Dei Bryn 77 🏴
(@DeiBryn77) reported
@OwsWills @santanderuk I've spent the best part of a year with Santander trying to sort out a Section 75 claim. Not good. Poor communication even after an Ombudsman decision went my way. Seriously tempted to move mortgage and accounts from there based on their customer service alone.
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Bee Barrett
(@sceneset) reported
@MorganBroadcast @santanderuk This is awful Charlotte! Not sure whether this will help but there is a Direct Debit Indemnity claim, One aspect of this is the Direct Debit Guarantee where customers can claim money back immediately via their bank if a collection error is made!
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Simon Martin 💙
(@Tigersimon1967) reported
@MorganBroadcast Charlotte, appalling ‘Customer Service’ from @santanderuk and @VirginActiveUK. I feel for you, please contact their CEOs, look to see if you have any legal cover with insurance and contact Financial Ombudsman once you have the written info. Two companies I will never use. x
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Billy Martin
(@thistle5460) reported
@MorganBroadcast Had similar awful experience with @santanderuk Crooks booked flights out the country. Surely easy to catch culprits - passports, airport CCTV? Cheaper just to let banks pay out was response… Months later, closed account and moved to @firstdirect
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Myz Lilith
(@MyzLilith) reported
@bethanyrutter @santanderuk You have to be logged in to the banking app to view your pin. So if a criminal can see it, they're also already in a position to transfer your entire balance to another account. But the fact that these people managed to unlock the phone *and* access the banking app is terrifying.
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Toby Benjamin
(@Toby_J_Benjamin) reported
@MorganBroadcast @santanderuk Shame on you @santanderuk - it’s time you treated your customer with some care and respect, rather than making her life more difficult when she’s been made a victim from no fault of her own.
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Four days until #geekdis ♿ starts!
(@JustGeekingBy) reported
@helengrantsays @santanderuk They do, but they also have a legitimate argument for negligence because she went in knowing the security was down. It's not right, but we all know that banks don't like paying out money if they can squirm their way out of it.
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Irena 🇺🇦
(@ORIoliver) reported
@MorganBroadcast Similar happened to my friend in July. Card etc stolen from gym, thief somehow got access to pin. @santanderuk totally unhelpful. Kept stupidly sending info to stolen phone. Rude to my friend, treated her like a criminal despite immaculate banking record.