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Santander

Santander down? Current status and problems in Smethwick, Sandwell, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Smethwick, England

The most recent Santander outage reports came from the following cities: Birmingham.

CityProblem TypeReport Time
Birmingham Website 1 month ago
Walsall Transactions 4 months ago
Birmingham Login 4 months ago
Stourbridge Login 4 months ago
Birmingham Login 8 months ago
Birmingham Mobile App 10 months ago

Community Discussion

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Santander Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • heritage_jo
    Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • heritage_jo
    Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Aaronplem
    Aaron Pleming (@Aaronplem) reported

    @santanderuk Hi, is Santander down for Maintenance or something I’ve tried booking something online and it keeps saying the Payment has failed Thanks

  • David_T_Evans
    Prof David Evans, OBE (@David_T_Evans) reported

    What an abysmal service experience with @santanderuk ! Weekday phone takes so long to get through. The infuriating BOT chat now has no records (lucky I took a screen shot) & weekend staff so depleted they can't action! Shocking! No wonder I want to close my account!

  • TonieP
    tonie Parsons (@TonieP) reported

    @santanderuk disgusted you can accept my savings & now blocked my access, no communication or will you tell me where my money is

  • G13Julie
    Julie Shackman (@G13Julie) reported

    @pacarnahan Oh @santanderuk have been a complete nightmare - have not been able to do on-line banking for two weeks! I have had enough! Terrible customer service!

  • wacko_50
    Colin Jackson (@wacko_50) reported

    I’ve spent over 2 HOURS on hold waiting to speak to @santanderukhelp @santanderuk - have been cut off twice before even speaking to someone. They think there’s fraudulent activity. There’s not. Absolutely appalling customer service. Accounts will be closed ASAP.

  • RaviSundaram97
    Ravi Sundaram (@RaviSundaram97) reported

    @financialombuds @santanderuk unbelievable customer service. online access 2 our own blocked for the last 3 days. Everyday we ate calling and chatting to various guys. Today after 4 one hr on hold a guy came and asked some couple of same questions & without (1/3)

  • dave28263
    Dave (@dave28263) reported

    @financialombuds I need some help please these people have really gave me a bad experience and on top they have carried on to cut me off and not help me @santanderuk

  • wednov1
    @wednov (@wednov1) reported

    @santanderukhelp No thanks, stayed on for one hour 18 mins with no answer. following an earlier wait in a previous call of 56 mins. Terrible customer service. #santanderuk #customerexperience

  • KeysieNFT
    Rochelle K (@KeysieNFT) reported

    @santanderuk Can you at least call before you block someone’s card, you’ve left me stranded up London, now going to be charged full travel as I couldn’t tap out and now I can’t even get myself dinner as you close at 8PM CHEERS!!

  • garbs75
    Adam (@garbs75) reported

    @santanderuk (Pt 4) why is it that as I’m clearly the victim of a fraud myself now I’m being treated as a suspect? I’m a normal working bloke with no weird or suspicious activity on my account since day 1. I’ve been told this could take 10 working days to resolve!!