Is Santander down in Smethwick, Sandwell, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (41%)
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Login (27%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Santander outage reports came from the following cities: Birmingham and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Login | |
| Stourbridge |
Login | |
| Birmingham |
Login | |
| Birmingham |
Mobile App | |
| Smethwick |
Login | |
| Walsall |
Mobile App |
Community Discussion
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Santander Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..
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Luke Walker
(@Walks_Luke) reported
from
Solihull, England
@santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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AstroMonkey
(@Priam_J) reported
@santanderuk trying to get hold of consumer finance 3 working days in a row, 45mins hold each time and gave up. Please help. I’ve called 0800 085 1759
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MiniM🦋
(@Minimaria) reported
Santander is the worst bank!! Over an hour to speak to customer service! @santanderuk @santanderukhelp
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myoung
(@myoung5655) reported
@santanderuk, I would love to know the right process to remove my email address from one of your customer accounts. And why do you not do email owner validation?
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gheathen 🇪🇺 😷 🕷️ 3.5% #rejoin #FBPE
(@gheathen) reported
@bld2013 @santanderuk Not sure I have much sympathy. How did they get into her phone in the first place? No PIN or fingerprint required? If I want to see a PIN in a banking app then my fingerprint and/or an access code is needed at three different stages. Seems negligent to me.
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Conor G. Smyth
(@conorgsmyth) reported
@santanderuk have to admit that your customer service/support is pathetic. Yes, accept cyber security is a challenge, but if your systems/ algorithms are going to deny account access ensure online support is timely/accessible. 75 min wait, 4 staff & cut offs are not acceptable!
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Joy of SBM
(@joie_nouvelle) reported
@MorganBroadcast I have just read your thread. This is a nightmare, I truly hope that @santanderuk act now!!! They have failed to take action and then compounded their failures by calling you on your stolen mobile. (WTF) I’m so sorry you are having to deal with this! 🥲
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PJayy
(@PJayy97672133) reported
@santanderuk 3 hours waiting for Santander mortgages to answer phone still waiting branches close a ,3 is anyone working for this company they seem to have no staff
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Neesh
(@Neesh_bloggs) reported
@santanderuk I've had an ongoing issue with credit card payments being refused for over 3 weeks now. I've made 3 phone calls to you in that time and had 3 promises of callback. Not happened. Now been on hold for 40 minutes to try to get through AGAIN. Not impressed
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Holographic Non-Fungible Wordleist Stockley
(@MarkStockley) reported
It was (1), I had to hang up on you @santanderuk after a multi-hour marathon of being utterly and completely let down in my desire to use your bank to make an important payment. I am beyond furious.
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Suzanne Marshall
(@smarshall2376) reported
@MorganBroadcast Hi Charlotte…I don’t know you personally but I’ve been following your story. I hope you get justice for what has happened and they catch the person/people who thought it was ok to steal from you…@VirginActiveUK and @santanderuk does customer service mean nothing to you?