Santander

Is Santander down in Smethwick, Sandwell, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Smethwick, Sandwell, England 01/23/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Santander outage reports came from the following cities: Walsall, Birmingham and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall Transactions
United KingdomBirmingham Login
United KingdomStourbridge Login
United KingdomBirmingham Login
United KingdomBirmingham Mobile App
United KingdomSmethwick Login

Community Discussion

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Santander Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Walks_Luke Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • stevewhittbrum Steve Whittington (@stevewhittbrum) reported from Birmingham, England

    @santanderuk seems like you have a major issue? Can not pay with card or access account

  • Wilfy1874 Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

  • hartlepoolhelen Helen (@hartlepoolhelen) reported from Walsall Wood, England

    Is it just me or does anyone else get really annoyed with #AntandDec and that awful @SantanderUK 😖 advert

  • josephineinnit Jo (@josephineinnit) reported from Solihull, England

    @Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.

  • josephineinnit Jo (@josephineinnit) reported from Solihull, England

    @santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • Star_Mix_1982 D.P. Williams #StandwithUkraine 🇬🇧 🇺🇦 (@Star_Mix_1982) reported from Birmingham, England

    @santanderuk 7 miles to Corporation Street branch - neither ATMs accepting deposits - 7 miles home - waste of time. Rubbish service as per normal.

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • dannybster Dan Bruce (@dannybster) reported

    @Myjeans @santanderuk I’m not sure to be honest, they’re mortgage department have been able to offer very little help.

  • TheWatersOfLove 💘🍉Chrissy🍉💘 (@TheWatersOfLove) reported

    Well, that was embarrassing. Both my phone contactless and my bank card declined when I tried to buy my bus ticket. It's not like I don't have the funds either. What gives @santanderuk? I am having so many issues with my debit card.

  • DNorowzian Darius Norowzian (@DNorowzian) reported

    @santanderuk Absolutely appalling service. I cannot stress enough to anyone trying to join this bank to think twice - the worst bank you could choose. Don’t do it!

  • Old_Nick_69 Nick Price (@Old_Nick_69) reported

    @PeteTaxMiller @santanderuk Tried to open a business bank account with them in December (we already have one for the tax business), and were given the complete run around. The service was so poor, I suspect they’ve no interest in opening new business accounts.

  • sixthtimelucky6 Phil page (@sixthtimelucky6) reported

    So @santanderuk @NatWest_Help @HalifaxBank all your cash points are out of service in Barkingside High St!!!!!! Truly awful service and no reason as to why this is happened unless of course you don’t want people to have cash!!!

  • DJDiscGo Disc-Go (@DJDiscGo) reported

    @santanderuk are built on a load of lies - lie to the customer, lie to save face, gaslight the customer and tell them it is the customers fault, or Royal Mail's fault, or the strikers fault. 25 years i have been with you - i advise people to leave this bank

  • charw3112 Charlotte Wedge (@charw3112) reported

    @santanderuk Worried about your mortgage payments? Why don’t you call us and we can patronisingly tell you sorry but we can’t help you. I’ve never spoken to a team of such uncaring and unsympathetic people in my life! Absolutely astounded really!

  • 2spikywwefans 2SpikyHairedWweFans (@2spikywwefans) reported

    @santanderuk sort your **** OTP bollocks out, wasted my time trying to put the right code in multiple times only to be told it isn't the right code when I have 5 ppl stood with me telling me I've entered the exact same code. You aren't the only bank I can take my money elsewhere

  • CharlesShip Charles Button (@CharlesShip) reported

    @santanderuk saw the tweet about the other guy spending 2 hours on phone. Similar experience to mine. I must say I have been with TSB and never experienced issue. Your payment system on app doesn’t work and complaints team are the worst. @bancosantander why is your bank so bad?

  • GeorgeTSOliver George Oliver (@GeorgeTSOliver) reported

    Tell you what, @santanderuk - why not make it an option on your site to make appointments to set up child accounts in branch? Rather than funnelling people in to branch, only to be told (inevitably) that there’s nobody available to do it and to book an appointment to come back.