Santander

Is Santander down in Smethwick, Sandwell, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Smethwick, Sandwell, England 03/06/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (13%)

    Transactions (13%)

  3. Website (13%)

    Website (13%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • Wilfy1874 Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

  • hartlepoolhelen Helen (@hartlepoolhelen) reported from Walsall Wood, England

    Is it just me or does anyone else get really annoyed with #AntandDec and that awful @SantanderUK 😖 advert

  • stevewhittbrum Steve Whittington (@stevewhittbrum) reported from Birmingham, England

    @santanderuk seems like you have a major issue? Can not pay with card or access account

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • josephineinnit Jo (@josephineinnit) reported from Solihull, England

    @Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.

  • josephineinnit Jo (@josephineinnit) reported from Solihull, England

    @santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.

  • Star_Mix_1982 D.P. Williams #StandwithUkraine 🇬🇧 🇺🇦 (@Star_Mix_1982) reported from Birmingham, England

    @santanderuk 7 miles to Corporation Street branch - neither ATMs accepting deposits - 7 miles home - waste of time. Rubbish service as per normal.

  • Walks_Luke Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • smallpersonn smalls (@smallpersonn) reported

    I transferred money from one of my accounts into my ISA but the money hasn’t shown up in my ISA. @santanderuk where is my money? Your automated online service is absolutely useless. How can I speak to a human being?

  • a405smith Alison Smith (@a405smith) reported

    @santanderuk thank you to the lady in customer services who resolved my issue from her branch in Stranraer. Great service

  • Janetashenden1 Janet Ashenden (@Janetashenden1) reported

    @MoneySavingExp @MartinSLewis I made an online application for an ISA in Oct 22 with @santanderuk . Immediately got email to say they would be sending acct details 2-3 days, 5 months later - nothing! Spoken to them weekly, staff unable to help! Anyone else with same issue?

  • KLakhankar Lakhankar_Kanti (@KLakhankar) reported

    @santanderukhelp Santander has my business bank account for 12 years. I called Santander four times today to request "Bank Guarantee" service. . Benedict, a helpful Santander agent, confirmed that Santander does not offer "Bank Guarantee". Help me, Santander. @santanderuk @santanderukhelp.

  • PatsyW75 Anne Wilson 🦈 (@PatsyW75) reported

    @santanderuk I closed my credit card account with you (or tried to) but I’m being chased as I apparently still owe you 1p. But when I try to pay I’m told there’s a technical error. Is this just a ploy to make me talk to you? Or do I owe you the penny? If so, I’ll post it to you.

  • stumat stuart@abacus-bloodstock (@stumat) reported

    Banked @santanderuk for 15 years, now the staff say I cannot have counter service so cannot pay cash into my account! And the staff too dumb to realise they are doing themselves out of jobs by saying this! So I go to @PostOffice to pay in instead. Modern convenience my arse

  • Franco__b Ange Ball (@Franco__b) reported

    Omg just spent 1 hour of my life trying to speak with @santanderuk absolutely terrible service. Firstly was on a phone call for 16.50 minutes on hold mostly to be cut off. Then tried to app chat only to be disconneted. Tried calling again to not even be put through and .

  • KLakhankar Lakhankar_Kanti (@KLakhankar) reported

    Santander has had my business bank account for 12 years. I called Santander four times today to request the "Bank Guarantee" service. . Benedict, a helpful Santander agent, confirmed that Santander does not offer "Bank guarantee" Help me, Santander. @santanderuk @santanderukhelp.

  • ro5hi Roshan Patel (@ro5hi) reported

    @santanderukhelp how long is a reasonable amount of time for you to block access to my own accounts with no contact from you to unblock these accounts? I am now into day 6! Is this supposed to be normal?! @santanderuk

  • MARGARE70043544 MARGARET KEANE (@MARGARE70043544) reported

    @santanderuk Have just tried opening a cash ISA and it’s almost impossible. Been given account details but can’t do anything as I am required to fill in another form , which I need help with. Impossible to speak to anyone at Santander. Terrible service.