Santander

Is Santander down in Smethwick, Sandwell, England?

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The latest reports from users having issues in Smethwick come from postal codes B66.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Smethwick, Sandwell, England 05/11/2025 12:10

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Transactions (27%)

    Transactions (27%)

  3. Login (15%)

    Login (15%)

  4. Website (14%)

    Website (14%)

  5. Transfer (11%)

    Transfer (11%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Santander outage reports came from the following cities: Smethwick and Walsall.

Loading map, please wait...
City Problem Type Report Time
United KingdomSmethwick Login
United KingdomWalsall Mobile App
United KingdomTamworth Transactions
United KingdomWalsall Login
United KingdomWolverhampton Website
United KingdomWest Bromwich Transactions

Community Discussion

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Santander Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • Walks_Luke Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • lukeaaronmoore Luke (@lukeaaronmoore) reported

    Having a nightmare with @santanderuk, so looking to change banks. Anyone got any credible links to the best bank account to potentially switch to? Any help very much appreciated!

  • MRSREALOPINIONS REALMRSOPINIONATED (@MRSREALOPINIONS) reported

    @Jewelisgold @HalifaxBank @santanderuk I cannot believe they support such an awful bank thought they had more sense than that. Since they have supported them I havent watched anything they do xxx

  • mark_a_ellison Mark Ellison (@mark_a_ellison) reported

    @lukeaaronmoore @santanderuk Try @HandelsbankenUK they have superb customer service and treat you more due to personal circumstances rather than what a credit file may say

  • Raffs21882091 Fem Friedan (@Raffs21882091) reported

    @santanderuk Online banking is down

  • weny62 wendy gordon (@weny62) reported

    @santanderuk I have just spent over 40 minutes on hold to have the phone put down on me when it was finally answered.

  • tweetstruth Truth Loyalty & CRM (@tweetstruth) reported

    @santanderuk I need to speak to a human please...have tried everything via digital channels but I am getting nowhere. None answering calls & impossible to navigate online. whereto from here?

  • selina_nisbett Selina nisbett (@selina_nisbett) reported

    @santanderuk Well santander - my sons account is STILL not accessible . What are you doing about it. He can't pay for anything nor withdraw his cash. What is your problem?

  • Jamestayls James (@Jamestayls) reported

    Very disappointed with the @santanderuk customer service so far. All I want to do is give them some money!

  • laversreval Sophie Lavers (@laversreval) reported

    @sainsburys The bank have referred me back to you with an authorisation code. Does anyone actually want to take responsibility for this and help me get my money back or am I doomed to a future as a ping ping ball? @santanderuk @sainsburys

  • AlexXCass Alex 🌸 (@AlexXCass) reported

    Been with @santanderuk all my life and absolutely APPALLED by the service of one rude staff member at the Hartlepool branch today when dealing with an issue with the cash machines. Will be moving banks now, sick of the terrible level of service received along with the audacity