Is Santander down in Smethwick, Sandwell, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Santander outage reports came from the following cities: Walsall, Birmingham and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Transactions | |
| Birmingham |
Login | |
| Stourbridge |
Login | |
| Birmingham |
Login | |
| Birmingham |
Mobile App | |
| Smethwick |
Login |
Community Discussion
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Santander Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..
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Steve Whittington
(@stevewhittbrum) reported
from
Birmingham, England
@santanderuk seems like you have a major issue? Can not pay with card or access account
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Jo
(@josephineinnit) reported
from
Solihull, England
@santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.
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Luke Walker
(@Walks_Luke) reported
from
Solihull, England
@santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever
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Andy Wilf Williams
(@Wilfy1874) reported
from
Dudley, England
@santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA
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Jo
(@josephineinnit) reported
from
Solihull, England
@Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Sue
(@Sue62892930) reported
For some reason Santander has frozen our account we need to make a payment and my husband has been on the phone on hold to security for 1 hour 13 minutes and counting. What sort of customer help is this, we need to get to our money @santanderukhelp @santanderuk
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nige sheppard
(@cbshep44) reported
@santanderuk I've been trying to make changes on the investment hub but I'm unable to read documents. Appears to be a website issue as alwaysin error when accessed. Been trying over a week.
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Hazel Hemingway
(@HazelHemingway) reported
@santanderuk please can you tell me if your support line from outside the U.K. number is still available. You have requested me to get in touch
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Sarah Crust 💙
(@SarahCrust) reported
@santanderuk @MartinSLewis Just so everyone knows that when you are paid by cheque that it takes 10 working days to even get to your account before it’s cleared next working day. Something Santander forgot to mention if you pay in at a Post Office. Frustrating!
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Chris Greening
(@greening_chris) reported
@mouthwaite @HSBC_UK Go to @santanderuk, been with them for far too long than I can remember, no issues at all in that time.
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David Waters
(@davidwaters79) reported
from
Knutsford, England
Goodness me @santanderuk @santanderukhelp you really, really don’t want people to call you. New customer here needing to speak to someone. I’m over 30 mins in & most of that was messages telling me not to call 😩😩
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Phil Billingham
(@PhilBillingham) reported
@bancosantander @santanderuk @santanderukhelp Trying to resolve a complaint Wrong complaint answered. Wrong email address given No compliance or complaint contacts on website Shall I just email the board and get them to intervene? Is that easier?
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Finiasfinn
(@Finias) reported
@santanderuk terrible service...5 trips to the same branch over 3 weeks only to find it closed. Surely you can sort cover by now.
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Beverley Grant PCC 💙
(@RoPCoach) reported
@santanderuk we have been trying to call you since Saturday, Calls are going unanswered and we have been cut off multiple times. We can't deal with the issue online so will be forced to visit a branch. Frustrating & disappointing.
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ForestSoph
(@ForestSoph) reported
I have used online banking for many years and never needed a mobile phone. Now you have changed something and I cannot access my account. @santanderukhelp UK law demands that you allow equal access regardless of disability. #Santander #DisabilityDiscrimination #SantanderUK