Santander

Is Santander down in Smethwick, Sandwell, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Smethwick, Sandwell, England 03/14/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Santander outage reports came from the following cities: Redditch and Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedditch Transfer
United KingdomBirmingham Website
United KingdomWalsall Transactions
United KingdomBirmingham Login
United KingdomStourbridge Login
United KingdomBirmingham Login

Community Discussion

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Santander Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • stevewhittbrum Steve Whittington (@stevewhittbrum) reported from Birmingham, England

    @santanderuk seems like you have a major issue? Can not pay with card or access account

  • Wilfy1874 Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

  • Walks_Luke Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • josephineinnit Jo (@josephineinnit) reported from Solihull, England

    @santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • leafa95 leafa (@leafa95) reported

    @santanderuk And yet you can't even fix my card getting declined 6 times in 4 days now pathetic service

  • AlexXCass Alex 🌸 (@AlexXCass) reported

    Been with @santanderuk all my life and absolutely APPALLED by the service of one rude staff member at the Hartlepool branch today when dealing with an issue with the cash machines. Will be moving banks now, sick of the terrible level of service received along with the audacity

  • ClareWiener Clare Wiener (@ClareWiener) reported

    @santanderukhelp the recipient has received 2 payments & has offered a refund. This is no thanks to @santanderuk who don't want to speak to customers & cut customers off. App actually relayed message payment couldn't go through to try again. Definitely at @santanderuk issue. The App is awful

  • OrlaKearney7 Orla Kearney (@OrlaKearney7) reported

    Why is @santanderuk still showing branches on their website as open, when in fact they’re permanently closed? I had a fruitless and frustrating visit to the Strand today which was a complete waste of my time. Very unprofessional.

  • pamunya Patience Muthoni (@pamunya) reported

    @santanderuk @santanderukhelp 2 branch visits and 5 customer care calls later, I'm still being taken round in circles about an application made 4 weeks ago. Nobody wants to advise on exactly what the issue is with an account opening application.

  • t1racy Tracy Corbett (@t1racy) reported

    @santanderuk how can I get a replacement debit card- your robot has a technical issue, website has an unknown problem and the phone line is too busy. You haven’t sent me a replacement one and mine will be out of date in 2 days time. Please can you help me

  • Jamestayls James (@Jamestayls) reported

    Very disappointed with the @santanderuk customer service so far. All I want to do is give them some money!

  • hourlytacha ˢᵀ  🔱 (@hourlytacha) reported

    You server is down @santanderuk please

  • B3arBertie Bertie Bear (@B3arBertie) reported

    @lukeaaronmoore @santanderuk Switched to First direct about three years ago. They haven’t let me down yet.

  • Littlelestgoth Kirsty (@Littlelestgoth) reported

    Appalling service from @santanderuk Wigston. told to wait for cust servs. Waited 40+mins. A lady who has literally walked in got sorted. When we advised the man of this he basically said ‘no one told me’ & to wait & carried on with lady who just walked in! #awfulservice