Santander

Is Santander down in Smethwick, Sandwell, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Smethwick, Sandwell, England 01/21/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Santander outage reports came from the following cities: Walsall, Birmingham and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall Transactions
United KingdomBirmingham Login
United KingdomStourbridge Login
United KingdomBirmingham Login
United KingdomBirmingham Mobile App
United KingdomSmethwick Login

Community Discussion

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Santander Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • Walks_Luke Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • Wilfy1874 Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • PeacockAdrian Adrian Peacock (@PeacockAdrian) reported

    If you're looking to open a business account forget @santanderuk . Dismal outfit. Would like to call it a poor service, but there is no service. #lookingelsewhere

  • BellisFerreira Emma Bellis Ferreira (@BellisFerreira) reported

    Wow so I have had a massive amount of fraudulent activity on my account and @santanderuk customer service has been utterly shocking! No answers, refusal to pay back, terrible advice which has meant further fraud!

  • boudhabyebye Beurgeois Gentilhomme (@boudhabyebye) reported

    @santanderuk not only you are a ****** bank charging crazy costs you also are a bureaucratic and completely outdated bank. I am moving overseas and I have to fill a form to change my address and then send it by post. WTF! How disgraceful is this? You are a joke

  • mcfcianb Ian B (@mcfcianb) reported

    @uber I'll be ringing my bank tomorrow to let them know you didn't provide the service I paid for @santanderuk this company is a fraud

  • CundyMark Mark Cundy (@CundyMark) reported from Southend-on-Sea, England

    @santanderuk Congratulations, I've given up after holding for an hour to try and talk to you Understaffing your call centres is working very well to discourage us. Yes I know I can do lots on the website and app. I'd just like opportunity to talk with someone. I know, how quaint

  • oshititsgord Gordon K Potter (@oshititsgord) reported

    @santanderuk Thursday Nightmare Story! Not a good look denying me access to my mum’s account to pay regular monthly care home fees even though I had established PoA long ago... and you wouldn’t tell me why!

  • adele_2120 Adele (@adele_2120) reported

    @santanderuk you won’t allow me to change my address online as your system is so out of date and my postcode doesn’t exist (exists on every online retailer site though) You want me to visit a branch but you closed all the local ones. Any suggestions?

  • FlamingoQueen86 Hellö🦩 (@FlamingoQueen86) reported

    @santanderuk : If you think you’ve been targeted by fraud or a scam, it’s important that you report it to us straight away Also Santander: but we will place you on the same queue as everyone else, so good luck with not loosing any money 👍🏽 terrible customer journey

  • accesstheglobe1 James Exton (@accesstheglobe1) reported

    @santanderuk I am expecting a phone call from your fraud team but want to know when they stop working. Can’t hang around waiting for your phone call all day! Also, can anyone recommend a bank with good customer service?

  • AmirDaftari Amir Daftari (@AmirDaftari) reported

    @santanderuk your #bike stations don’t take card anymore and you app is down. How am I supposed to hire??