Is Santander down in Smethwick, Sandwell, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Santander outage reports came from the following cities: Walsall, Birmingham and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Transactions | |
| Birmingham |
Login | |
| Stourbridge |
Login | |
| Birmingham |
Login | |
| Birmingham |
Mobile App | |
| Smethwick |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Luke Walker
(@Walks_Luke) reported
from
Solihull, England
@santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they
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Jo
(@josephineinnit) reported
from
Solihull, England
@Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..
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Jo
(@josephineinnit) reported
from
Solihull, England
@santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.
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Andy Wilf Williams
(@Wilfy1874) reported
from
Dudley, England
@santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA
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Steve Whittington
(@stevewhittbrum) reported
from
Birmingham, England
@santanderuk seems like you have a major issue? Can not pay with card or access account
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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scooby 🦊
(@lyndyloobyloo) reported
@santanderuk is it company policy that branch managers and complaints investigation team ignore customers letters? Written twice to the Tonbridge branch manager and no reply and same big standard reply from complaints. Terrible customer service 😡
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Niall S
(@S44235689) reported
Dear @santanderuk trying to change my address online. New address is 140years old but you cannot find it. Chat - not working Phones - closed Printable form - no printer. This after freezing my account a couple of weeks ago.
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Vicki Prout
(@vickipper) reported
@MorganBroadcast Watching closely not least because I am a @santanderuk customer looking to jump ship 👀
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MG
(@mginio1969) reported
@santanderuk In the Leeds branch as the Bolton one didn't open until 9.30 .3 counters open and 15 in the queue.Need a bankers draft so counter service is a must.People talking about what doing at weekend making queue take even longer to shorten. 😞
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Leecall
(@leecall) reported
@santanderuk Hi, my grandad keeps receiving phonecalls from an automated service saying its Santander and asking to press any button to hear the message. Is this something Santander would do ?
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Joy of SBM
(@joie_nouvelle) reported
@MorganBroadcast I have just read your thread. This is a nightmare, I truly hope that @santanderuk act now!!! They have failed to take action and then compounded their failures by calling you on your stolen mobile. (WTF) I’m so sorry you are having to deal with this! 🥲
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Roshin Saran
(@roshinsaran) reported
@gcluley @VirginActiveUK @santanderuk Whilst the organisation responses weren’t ideal. But that quick access to Phone Face ID/ passcode given security lockouts? Signs of social engineering?recon?
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Conor G. Smyth
(@conorgsmyth) reported
@santanderuk have to admit that your customer service/support is pathetic. Yes, accept cyber security is a challenge, but if your systems/ algorithms are going to deny account access ensure online support is timely/accessible. 75 min wait, 4 staff & cut offs are not acceptable!
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TheoGriff, 🇪🇸🏴
(@Theo_Griff) reported
@santanderuk @santanderukhelp Please help. 4 phonecalls with Justin & Sean, Sandi chats and with Emma+ innumerable security questions + fingerprint authorisations and is now 4th day since Justin said my transfer was authorised but still not done. I can't sleep from stress HELPME
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Harringay_Birder
(@HarringayBirder) reported
@santanderuk Found a credit card in the park this morning. Do you want me to let you know when I’ve cut it up (as your website advises)? Because I can find no way of doing so