Is Santander down in Smethwick, Sandwell, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Santander outage reports came from the following cities: Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Transactions | |
| Birmingham |
Login | |
| Stourbridge |
Login | |
| Birmingham |
Login | |
| Birmingham |
Mobile App | |
| Smethwick |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Luke Walker
(@Walks_Luke) reported
from
Solihull, England
@santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever
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Steve Whittington
(@stevewhittbrum) reported
from
Birmingham, England
@santanderuk seems like you have a major issue? Can not pay with card or access account
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Jo
(@josephineinnit) reported
from
Solihull, England
@Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.
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Andy Wilf Williams
(@Wilfy1874) reported
from
Dudley, England
@santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..
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Jo
(@josephineinnit) reported
from
Solihull, England
@santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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G 🍒
(@graceylmao) reported
@santanderuk my partner is trying to sign up to online banking. it says he has already done it and has a personal ID but when he tries to log in it doesn’t work at all, how do we access it?
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Yahya
(@YxhyaLFC) reported
Why did u block Coinbase now I’m switching banks for sure @santanderuk
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Jamie
(@Jaymez_m_) reported
@santanderuk your app is down more than Norwich
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Matt McGuinness
(@mattmcg1994) reported
@santanderuk your customer service is atrocious. Your staff seem inept unfortunately. The simplest of requests that should be completed instantly are instead done incorrectly or just not done at all.
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ernmander
(@ernmander) reported
Tried making a claim for a broken roof tile with @santanderuk the site auto pings you to @AvivaUK just had a message back from Aviva saying never heard of you and can’t find any insurance. I need to ask Santander what am I paying £116 a month for @santanderukhelp
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Andrew Toal
(@atoolshed2003) reported
@santanderuk absolutely hopeless. Block my account then can't get them to answer their "helpline". It only runs til 8pm, it should be 24hr. Think I'll be switching away. Useless, on phone for 30 minutes then they hung up
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Steven
(@steturner06) reported
@santanderuk hello is there any issues as I can't transfer any funds .it says sorry something went wrong
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jane urwin
(@curlyjanes) reported
@santanderuk a long wait to report a fraudulent transaction but great customer service when it arrived.
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BuzzedUp
(@MickDickinson) reported
Over recent weeks I have moaned a lot about the rubbish 'customer service' I got from certain banks and financial service providers. I want to praise @santanderuk for their superb online mortgage system, I changed to a much improved deal today. Excellent UX.
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Paul
(@paulythemichael) reported
@santanderuk @santanderukhelp @bancosantander can’t believe your customer service! Switched my account to you, switch completed today and still waiting in post for online login details. Renders my account unusable. Can I get compensation for this?