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Santander

Santander down? Current status and problems in Smethwick, Sandwell, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 38% Mobile App (38%)
  • 25% Website (25%)
  • 18% Transactions (18%)
  • 11% Login (11%)
  • 5% Transfer (5%)
  • 2% Withdrawals (2%)

Live Outage Map Near Smethwick, England

The most recent Santander outage reports came from the following cities: Birmingham.

CityProblem TypeReport Time
Birmingham Website 27 days ago
Walsall Transactions 3 months ago
Birmingham Login 4 months ago
Stourbridge Login 4 months ago
Birmingham Login 8 months ago
Birmingham Mobile App 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • heritage_jo
    Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • josephineinnit
    Jo (@josephineinnit) reported from Solihull, England

    @Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.

  • josephineinnit
    Jo (@josephineinnit) reported from Solihull, England

    @santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.

  • stevewhittbrum
    Steve Whittington (@stevewhittbrum) reported from Birmingham, England

    @santanderuk seems like you have a major issue? Can not pay with card or access account

  • Walks_Luke
    Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • hartlepoolhelen
    Helen (@hartlepoolhelen) reported from Walsall Wood, England

    Is it just me or does anyone else get really annoyed with #AntandDec and that awful @SantanderUK 😖 advert

  • Star_Mix_1982
    D.P. Williams #StandwithUkraine 🇬🇧 🇺🇦 (@Star_Mix_1982) reported from Birmingham, England

    @santanderuk 7 miles to Corporation Street branch - neither ATMs accepting deposits - 7 miles home - waste of time. Rubbish service as per normal.

  • heritage_jo
    Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • Wilfy1874
    Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • sightseersteph
    Steph Butcher (@sightseersteph) reported

    So @santanderuk & @financialombuds think it’s fine for card details to be fraudulently used abroad & not bother to flag to the customer because they “don’t want to disturb normal transactions”. Despite it being for a taxi in Belgium when I hadn’t left the country for two years…

  • NickiRogers
    Nicki Rogers (@NickiRogers) reported

    @santanderuk your call centre may be not an additional charge to my mobile phone, but is readily eating up my inclusive minutes whilst I sit and listen to your awful on hold messaging. What's the excuse today - its too hot??? Sort yourselves out please

  • mmsabry
    Mohannad Sabry (@mmsabry) reported

    Being a good Samaritan, I picked up a Debit card I found on the street and now trying to report it, I get on @santanderuk website, I call their 24/7 service and lo and behold, an automated voice tells me the center is closed. I am truly fed up with how dumb our world is.

  • sleepysilvery
    peter howard (@sleepysilvery) reported

    @santanderuk Hi is anyone working on your helpline? I messaged yesterday and have received no reply!

  • fat_dad_cyclist
    fat dad (@fat_dad_cyclist) reported

    @santanderuk terrible customer service at cwmbran branch today. This is not how to treat people

  • lombardi_est87
    Charlotte Lombardi-Whitehouse (she/her) (@lombardi_est87) reported

    @santanderuk I have a personal loan with Santander I want to pay back. How do I log in to view the details as I don’t bank with Santander?

  • back4the1stime
    james marshall (@back4the1stime) reported

    @santanderuk currently on holiday in Cuba and have been unable to access my online banking since last Thursday.... While my wife a NatWest customer can use their online service within 10 seconds? Currently on hold for 15mins to UK customer service @£2.50 per minute 👍🏾

  • craigbutcher
    Craig Butcher (@craigbutcher) reported

    And to top it off, @santanderuk’s interface hasn’t changed for many years resulting in cognitive issues of what I need to be doing. Looks like I’m going to move elsewhere. I cannot handle the stress of this.

  • craigbutcher
    Craig Butcher (@craigbutcher) reported

    How online banking works… 1) Login to @santanderuk 2) Confirm via mobile app 3) Asks for login again 4) Click on my details and settings 5) Asks for login again 6) Asks for login again 7) Asks for login again 8) Login confirmed 9) Click on address change Repeat from 5) to 9)

  • Kathryn_Watts
    Kitten Watts (@Kathryn_Watts) reported

    Just had my bank accounts hacked and feel violated. Called @santanderuk to report it and get told to call weekdays between 9-4. Gonna be out of the country next week so don’t know what ******** to do.