Is Santander down in Smethwick, Sandwell, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Santander outage reports came from the following cities: Walsall, Birmingham and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Transactions | |
| Birmingham |
Login | |
| Stourbridge |
Login | |
| Birmingham |
Login | |
| Birmingham |
Mobile App | |
| Smethwick |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Andy Wilf Williams
(@Wilfy1874) reported
from
Dudley, England
@santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..
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Luke Walker
(@Walks_Luke) reported
from
Solihull, England
@santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever
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Jo
(@josephineinnit) reported
from
Solihull, England
@santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.
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Steve Whittington
(@stevewhittbrum) reported
from
Birmingham, England
@santanderuk seems like you have a major issue? Can not pay with card or access account
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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James Roberts
(@JamesRo15873562) reported
@no9bus @nicperrins @santanderuk I’ve been with first direct since the day it opened I’ve never had bad service they are always friendly and helpful. Definitely worth a try
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Lynne Holding
(@wonderfulziggy) reported
@santanderuk my father in law died 2 months ago & Santander are causing us huge problems. Branch & the bereavement service are being v difficult as the account is 2p (yes 2p) over the transferable limit!!!! Any info as to who to escalate this to would be appreciated.
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Tito John Paterson
(@TJPaterson) reported
@katherinealee @HSBC_UK To throw a curve ball into the mix, I haven't had any problems with @santanderuk
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Jess.i.ca
(@waitingforKev) reported
@santanderuk PLEASE HELP-been waiting on phone 4hours but no answer.Someone has taken an account out in my name & using my degails but its NOT ME. You wrote 2 me saying I owe you money & provided the account balance & everything but I bank with someone else. Please advise. #fraud
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Saab
(@GerogeSmith30) reported
@santanderuk @bancosantander I went and visit your branch to open a mini account they said their diaries are not open and have to call back every time I try and call your branch directly costing me money they don’t have they’re diaries open. Not happy with service.
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Iqraa Ali
(@iqraanisaali) reported
@santanderuk some people take years building their credit files. Your one MISTAKE has bought my credit down to 30!!! I was on 500! It’s important to me, that you remove it. As I pay, so DONT SAY I DONT. Take my money & LIE. #Cancel
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PSM1875
(@no9bus) reported
@nicperrins @santanderuk I've been with First Direct for 15 years or so. Call centre in Leeds. Never any issues
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Cooperman 🇬🇧
(@ResignBoris) reported
@santanderuk @antanddec Whatever anyone reading this does, DO NOT USE THIS BANK. Completely incompetent, useless and obstructive with the worst customer service of any company I've ever come across in my life.
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NeilfromNWLondon
(@NeilNWLondon) reported
@santanderuk Disgraceful customer service. #Santander changing free phone numbers to pay numbers and if you don't like it you can close your account.
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Sean Quigley
(@DeaconQuigley) reported
@santanderuk Have been customer since 1979 ( Ex Girobank). Very unhappy with recent service: queues of up to 12 in Leeds Briggate. Long wait on telephone to deal with a fraud issue. #Santander Still on call after 80min.