Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Luke Walker (@Walks_Luke) reported from Solihull, England@santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever
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Andy Wilf Williams (@Wilfy1874) reported from Dudley, England@santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA
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Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they
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Steve Whittington (@stevewhittbrum) reported from Birmingham, England@santanderuk seems like you have a major issue? Can not pay with card or access account
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Helen (@hartlepoolhelen) reported from Walsall Wood, EnglandIs it just me or does anyone else get really annoyed with #AntandDec and that awful @SantanderUK 😖 advert
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D.P. Williams #StandwithUkraine 🇬🇧 🇺🇦 (@Star_Mix_1982) reported from Birmingham, England@santanderuk 7 miles to Corporation Street branch - neither ATMs accepting deposits - 7 miles home - waste of time. Rubbish service as per normal.
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Jo (@josephineinnit) reported from Solihull, England@Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.
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Jo (@josephineinnit) reported from Solihull, England@santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.
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Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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marcus marritt (@marcusmarritt) reported@santanderuk ... thank you so much 4 locking me out of my business account so clients cannot pay me. Nice one. I now have to wait 5 working days for your shite to allow me to be paid for work I did months ago. You are the exact reason why it is so f***ing hard to be self employed
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5 ar student (@5arstudent) reported@santanderuk have literally blocked my current account after switching to them and are not sending me any updates despite me calling them 4 times. They can’t even give me the name of the department who handles my account. Disgraceful, criminal service. @santanderukhelp
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AniaK (@AnAgedBrummie) reported@HWarlow @santanderuk The bureaucratic nightmare after a bereavement is so awful. I hope you've got some support to navigate it all.
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Sarah Louisa Collins (@SarahLouisaColl) reported@HWarlow @santanderuk How awful Helen!
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fiona landmann (@fifi758) reported@santanderuk so almost week 3 of trying to get my issue resolved, phone calls, messaging, emails still nothing ! A complaint was raised by one of your colleagues last week and now I have a wall of silence? Somebody please respond ?
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Laura odell (@lauraodell13) reported@santanderuk I have tried phoning and have sent a few emails and still no response. Please please can someone give me a message. My account is locked and I need to be able to access it asap
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YorkshireSarah (@SarahSWFC1867) reported@MartinSLewis Two emails to @santanderuk via your website contact. No reply so posted a formal complaint as they don't seem to do online for this type of issue. Phoning is hopeless. No reply. Seems they are dealing with it by simply ignoring me. What is my next step please? Ombudsman?
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Lucy Dorrington (@TheParentGame) reported@santanderuk @TSB Why have you blocked access to online banking unless various ID demands and proof of earnings are met? You say it's the law, but I bank with Barclays and NatWest and haven't had to do this? I don't see how it's only necessary for you?
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Keebs 🏴🇬🇧 (@keebsonx) reported@santanderuk Let's be honest, my experience with Santander went exactly as expected. Your app is shocking. Your website is shocking. Your telephone service is shocking.
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Tom King (@silentshark) reported@santanderuk any chance you could answer your phone? Appaling service