Is Santander down in Smethwick, Sandwell, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Smethwick, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent Santander outage reports came from the following cities: Walsall.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Transactions | |
| Birmingham |
Login | |
| Stourbridge |
Login | |
| Birmingham |
Login | |
| Birmingham |
Mobile App | |
| Smethwick |
Login |
Community Discussion
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Santander Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..
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Steve Whittington
(@stevewhittbrum) reported
from
Birmingham, England
@santanderuk seems like you have a major issue? Can not pay with card or access account
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Luke Walker
(@Walks_Luke) reported
from
Solihull, England
@santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they
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Andy Wilf Williams
(@Wilfy1874) reported
from
Dudley, England
@santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Cooper
(@paulc9048) reported
@santanderuk @MartinSLewis 9 working days since requesting payment for funeral flowers and it's still not done. Been told it could be another 5 working days. Also, Complaints team can take 3 working days to contact me. Appalling customer service. Why?
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Andy Inson ⚒
(@rancid_insane) reported
Really that suprises my as @FitbitUK pay has been a thing for some time I see @santanderuk support this method of payment 🤔
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LadyFluffyOrca GBRLDM #FBPE#Boycottpalmoil 🌻🇪🇺
(@weaniejeanie53) reported
@kjb2106 @santanderuk No, they didn’t contact me about it after I spoke to them, I’d like to know myself too, can only assume it was via a data breach on another website. I’ll certainly keep a closer eye on my account in future!
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LadyFluffyOrca GBRLDM #FBPE#Boycottpalmoil 🌻🇪🇺
(@weaniejeanie53) reported
@debra_shakes @santanderuk That’s terrible especially when we’re told to use a credit card as it’s easier to reverse things.
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cathy callery
(@jumelle1) reported
@santanderuk been on hold for 45 minutes…..is anyone working? How long is an acceptable wait? Dreadful customer service.
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Youngannie
(@ayoung140_ann) reported
@santanderuk I want your customer complaints tel number ! Probs won’t answer that either. Disgusting
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iPilates Tracey
(@iPilates) reported
Over 2 days, when I am already beyond stressed & busy thanks to a fire that destroyed everything I have worked for over the last 10 years I have been on hold to @santanderuk to sort out a problem of their doing for 5 hours #customerservicefail 🤬
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Andy B
(@andyburton50) reported
@santanderuk Why do you keep people holding on the phone, with the explanation “ due to the current climate” you should not be short staffed having continually closed branches , why are you not recruiting in your call centres ? Your customer service is a total disgrace
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Colin Blake
(@colinofhove) reported
Hi @santanderuk I’ve had my easysaver card retained by the ATM on your instruction, can you help me please ?
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Chevaan Seresinhe
(@chevaans) reported
For the record @santanderuk REALLY needs to sort out their phone banking service. I have been on hold for 25 mins...😱😱😱 Abysmal