Santander

Is Santander down in Smethwick, Sandwell, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Smethwick, Sandwell, England 12/05/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Santander outage reports came from the following cities: Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomStourbridge Login
United KingdomBirmingham Login
United KingdomBirmingham Mobile App
United KingdomSmethwick Login
United KingdomWalsall Mobile App
United KingdomTamworth Transactions

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • josephineinnit Jo (@josephineinnit) reported from Solihull, England

    @Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.

  • josephineinnit Jo (@josephineinnit) reported from Solihull, England

    @santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • stevewhittbrum Steve Whittington (@stevewhittbrum) reported from Birmingham, England

    @santanderuk seems like you have a major issue? Can not pay with card or access account

  • Walks_Luke Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • Star_Mix_1982 D.P. Williams #StandwithUkraine 🇬🇧 🇺🇦 (@Star_Mix_1982) reported from Birmingham, England

    @santanderuk 7 miles to Corporation Street branch - neither ATMs accepting deposits - 7 miles home - waste of time. Rubbish service as per normal.

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • Wilfy1874 Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • StuMan21953001 Stu Man (@StuMan21953001) reported

    @joriches @Michelle_JML @santanderuk Ridiculous! I can't access my business account the past 5 weeks and I have 60 staff who are on the verge of being unemployed plus can't afford their bills or feed their families But don't worry they said they will look into it for me!!! It's now 5 weeks later.

  • heel_vernon Rob (@heel_vernon) reported

    @santanderuk we have spent weeks trying to get my sons money back after a scam. But we are getting messed around by various departments. The funny thing is the scam money was blocked and didn’t go through the scammers, but it’s not been returned to his account. Can you help pls?

  • StuMan21953001 Stu Man (@StuMan21953001) reported

    @santanderuk CAN SOMONE ANSWER THE PHONES!!! I WAS SUPPOSE TO RECEIVE A CALL IN RELATION TO MY BUSINESS ACCOUNT 60 STAFF ARE ABOUT TO LOSE THEIR JOBS AS I CAN NOT ACCESS MY OWN MONEY TO PAY THEM. WE ARE LOOKING INTO IT DOES NOT HELP FEED THE FAMILIES OF MY STAFF.

  • JamesAr10011534 James Arnold (@JamesAr10011534) reported

    @heel_vernon @santanderuk Message cyberhacktoolz on he will help you out

  • GaganMich MichGagan (@GaganMich) reported

    @santanderuk what a **** bank. I’ve been standing in a cue for 42 mins waiting to pay in two checks. One person on the counter while the others **** about and there at least 9 persons waiting to be served. Complete bollocks wasting itr time. **** this I’m off

  • PeterMa33025602 Peter Mannion (@PeterMa33025602) reported

    @StuMan21953001 @santanderuk It's a joke. I can't pay bills or get my own money. I also can't spend hours on the phone. I bet they are all " working from home". I am going to close the account if they don't sort it today.

  • StuMan21953001 Stu Man (@StuMan21953001) reported

    @santanderuk @santanderukhelp @susanfdavies Waiting for some useless customer service agent at santander to tell me to stay on hold until another useless customer service agent attends my call and tells me some rubbish about not being able to help

  • Togs100 Paul Teague (@Togs100) reported

    @bancosantander @santanderuk @santanderukhelp account hacked for 2nd time in a week…phone on hold for over 40minutes. Firstly new card does not work, now another attempted hack on my account. How is this even acceptable service. It’s Disgusting service

  • Thanie91 thanie wilson (@Thanie91) reported

    @santanderuk fuming! Tried to book flights and my card has been blocked and all access online banking blocked . Call centres closed . Now flights have doubled in price . Raging!

  • TaraOsher Tara Osher (@TaraOsher) reported

    @santanderuk hi my mum has been SCAMMED . She’s been holding on phone for nearly 2 hours to report to you. This is UNACCEPTABLE. Shes 83 years old! Terrible service