Santander

Is Santander down in Smethwick, Sandwell, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Smethwick, Sandwell, England 01/02/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Santander outage reports came from the following cities: Walsall, Birmingham and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall Transactions
United KingdomBirmingham Login
United KingdomStourbridge Login
United KingdomBirmingham Login
United KingdomBirmingham Mobile App
United KingdomSmethwick Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • WrenyJen WrenyJ (@WrenyJen) reported

    @MorganBroadcast Jeez, I'm glad I don't bank with @santanderuk, they sound awful. I agree with others, sounds like an inside job at @VirginActiveUK.

  • TeddyLeppington Teddy Leppington (@TeddyLeppington) reported

    @MorganBroadcast Try you and yours, BBC RADIO 4 consumer programme. I'm a @santanderuk customer seriously thinking if it's wise to remain so.

  • MadJeffSlade Jeff Slade (@MadJeffSlade) reported

    @MorganBroadcast Oh shot, this is awful. How could you possibly have predicted this? Come on @santanderuk sort it out

  • Lorna_May_ Lorna May Wadsworth (@Lorna_May_) reported

    @MorganBroadcast So sorry to read about your awful experience and praying @santanderuk see sense and refund you. Would never bank with them after reading how they’ve treated you!!! Sending love x

  • iverlean (((Fran Lewis))) Lady Lewis of Laffak (@iverlean) reported

    @annettesjl @santanderuk @santanderuk You are seriously making me consider my options - I have been a customer a long time, but this really makes me want to move my account!

  • Tigersimon1967 Simon Martin 💙 (@Tigersimon1967) reported

    @MorganBroadcast Charlotte, appalling ‘Customer Service’ from @santanderuk and @VirginActiveUK. I feel for you, please contact their CEOs, look to see if you have any legal cover with insurance and contact Financial Ombudsman once you have the written info. Two companies I will never use. x

  • ORIoliver Irena 🇺🇦 (@ORIoliver) reported

    @MorganBroadcast Similar happened to my friend in July. Card etc stolen from gym, thief somehow got access to pin. @santanderuk totally unhelpful. Kept stupidly sending info to stolen phone. Rude to my friend, treated her like a criminal despite immaculate banking record.

  • BippetyBoop Harriet - a human. 💚💜🤍 (@BippetyBoop) reported

    @drclairetaylor @santanderuk @bancosantander Utterly pants and somewhat bizarre. Even with my basic knowledge of IT security, having access to the PIN like that is totally bonkers.

  • DeiBryn77 Dei Bryn 77 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DeiBryn77) reported

    @OwsWills @santanderuk I've spent the best part of a year with Santander trying to sort out a Section 75 claim. Not good. Poor communication even after an Ombudsman decision went my way. Seriously tempted to move mortgage and accounts from there based on their customer service alone.

  • Aphrodite3 Laura Hooper (@Aphrodite3) reported

    @MorganBroadcast Really disgusted and shocked to read this. @santanderuk are truly shocking. I’ve been waiting 2 years for them to investigate fraudulent activity on my account, meanwhile leaving me no access to a bank account and blacklisted from opening another. It’s farcical.