Santander

Is Santander down in Smethwick, Sandwell, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Smethwick, Sandwell, England 01/21/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Santander outage reports came from the following cities: Walsall, Birmingham and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall Transactions
United KingdomBirmingham Login
United KingdomStourbridge Login
United KingdomBirmingham Login
United KingdomBirmingham Mobile App
United KingdomSmethwick Login

Community Discussion

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Santander Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • Walks_Luke Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • Wilfy1874 Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • RachelBeacham Rachel Beacham (@RachelBeacham) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I’m sorry it’s terrible. But on the bright side it might show up cracks in the system so we can help others. The banks certainly should be more accountable. My dad was just defrauded and the banks authorized a lot of money with zero checks. keep fighting!

  • DysgwrCymraeg1 @DysgwrCymraeg #JOHNSONOUT 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DysgwrCymraeg1) reported

    @MorganBroadcast So very sorry to hear this awful experience. Thanks very much for sharing. I hope you get the justice you deserve and that @santanderuk realise they have a duty here - and their reputation is going to be damaged if they don't underwrite these losses.

  • gilld008 Gill (@gilld008) reported

    @MorganBroadcast Sorry this has happened. Check insurance for items away from home. Can police assist gym investigation, CCTV, who has access to customer records. So many people mentioned the banking app pin @santanderuk how can you assure customers?

  • OliviaJamisonH Olivia (@OliviaJamisonH) reported

    @MorganBroadcast This is awful. I hope @santanderuk do the right thing

  • LagathaLothbrok Lagatha Lothbrok (@LagathaLothbrok) reported

    @MorganBroadcast @santanderuk @VirginActiveUK Charlotte I am so sorry to hear what has happened to you. This is truly awful and such appalling service from Santander and Virgin Active. Both organisations need to do the right thing and provide the customer service you desperately need to resolve this horrid situation.

  • googleschmoogle Freedom2Say (@googleschmoogle) reported

    @MorganBroadcast @santanderuk YOU ARE NOT TO BLAME? With no passwords or biometrics on your phone and laptop? WTF are you talking about? you are DIRECTLY to blame…. NOBODY is stupid enough to leave password off phone and laptop…..

  • ja_keeler Ja_keeler (@ja_keeler) reported

    @MorganBroadcast So just to shed some light on the pin thing the @santanderuk mobile app gives you the pin if they had your phone and reset the touch id they got your pin that way. I'm so sorry this happened and I hope that they can help some way

  • jackiehagland Mrs H (@jackiehagland) reported

    @MorganBroadcast I truly hope you get proper help here it’s absolutely disgusting how you are being treated by @VirginActiveUK and more so by @santanderuk 😡

  • melissadavies75 Melissa Davies (@melissadavies75) reported

    @MorganBroadcast @santanderuk I had a similar issue many years ago with @HalifaxBank and Egg bank. Had my money returned by the Halifax but not Egg, now Yorkshire Building Society. Good luck!

  • harri_millard Harri Millard (@harri_millard) reported

    @MorganBroadcast The now potential loss of earnings for @santanderuk and @VirginActiveUK is probably more than what it would have ‘cost’ them to help you out properly in the first place.