Santander status: access issues and outage reports

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported 5 minutes ago from Birmingham, England

  ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

• 
  D.P. Williams #StandwithUkraine 🇬🇧 🇺🇦 (@Star_Mix_1982) reported 8 minutes ago from Birmingham, England

  @santanderuk 7 miles to Corporation Street branch - neither ATMs accepting deposits - 7 miles home - waste of time. Rubbish service as per normal.

• 
  Jo (@josephineinnit) reported 12 minutes ago from Solihull, England

  @Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.

• 
  Jo (@josephineinnit) reported 38 minutes ago from Solihull, England

  @santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.

• 
  Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported 39 minutes ago from Birmingham, England

  ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

• 
  Luke Walker (@Walks_Luke) reported 39 minutes ago from Solihull, England

  @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

• 
  Steve Whittington (@stevewhittbrum) reported 40 minutes ago from Birmingham, England

  @santanderuk seems like you have a major issue? Can not pay with card or access account

• 
  Andy Wilf Williams (@Wilfy1874) reported 52 minutes ago from Dudley, England

  @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

• 
  Helen (@hartlepoolhelen) reported 55 minutes ago from Walsall Wood, England

  Is it just me or does anyone else get really annoyed with #AntandDec and that awful @SantanderUK 😖 advert

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gray Schofield (@gray_schofield) reported 5 minutes ago

  @santanderuk I opened a cash Isa on 29th April with the plan to transfer an Isa into your account. I was told I'd get a two letters for my log in details in 7 days which I still haven't received. I was told I would get a £200 evoucher for doing this. Now you've ended this offer

• 
  Mick Holds the Line (@Mickandhismusic) reported 10 minutes ago

  @santanderuk I have told the payers to use my different names for my business account (they vary slightly). I would not disclose here but could in a DM. But the weird part of this Santander issue is this glitch has only been occurring for 12 months. I have had this account for 22 years!

• 
  Andy Travis (@AdvanceBjj) reported 12 minutes ago

  @santanderuk I need some help on an issue…I closed my account with you in June 2025 which was all finished as I live in Indonesia. However I have just had a refund for a UK purchase actioned and they have refunded to the original card…now closed? What now?

• 
  SoftwareLife (@Mindfulness2050) reported 13 minutes ago

  @santanderuk Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  Oasis (@Oasisrvti) reported 14 minutes ago

  Imagine not being able to get your medication for your disability because @santanderuk decided to block your bank 6 days ago regardless of having the documents they asked for same day. Lazy scamming disgusting company

• 
  Louise Emery 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧®️🦁 (@LouiseEmery) reported 14 minutes ago

  @santanderuk @TSB Sole trader. I've been on chat for ages and it's signed me out and then another time said technical issues. I keep responding and saying I'm still there when the screen comes up. Now been on for 40 minutes and counting.

• 
  Numin (@Numino2cm) reported 15 minutes ago

  @santanderuk Trouble is I can’t get through to anyone that would help

• 
  Chris May (@cp_ma24524562) reported 16 minutes ago

  @santanderuk @santanderukhelp I keep getting notifications saying I need to confirm my identity, then in my app nowhere to do it HELP

• 
  Tyler (@Empty_With_You) reported 16 minutes ago

  @santanderuk But by blocking my account I am affected. If you had just restricted her access, no problems. You have prevented me from accessing my wages without ever letting me know anything that’s going on. You’ve essentially stolen from me. I have to wait until she finishes work.

• 
  Joe (@JoeRobb) reported 17 minutes ago

  @santanderuk @santanderukhelp Just tried ringing your helpline because my account has been hacked and they weren’t any help. Can you help sort this out?