Santander

Is Santander down in Smethwick, Sandwell, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Smethwick, Sandwell, England 11/29/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Santander outage reports came from the following cities: Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomStourbridge Login
United KingdomBirmingham Login
United KingdomBirmingham Mobile App
United KingdomSmethwick Login
United KingdomWalsall Mobile App
United KingdomTamworth Transactions

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Wilfy1874 Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

  • josephineinnit Jo (@josephineinnit) reported from Solihull, England

    @Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • Star_Mix_1982 D.P. Williams #StandwithUkraine 🇬🇧 🇺🇦 (@Star_Mix_1982) reported from Birmingham, England

    @santanderuk 7 miles to Corporation Street branch - neither ATMs accepting deposits - 7 miles home - waste of time. Rubbish service as per normal.

  • Walks_Luke Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • josephineinnit Jo (@josephineinnit) reported from Solihull, England

    @santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.

  • hartlepoolhelen Helen (@hartlepoolhelen) reported from Walsall Wood, England

    Is it just me or does anyone else get really annoyed with #AntandDec and that awful @SantanderUK 😖 advert

  • stevewhittbrum Steve Whittington (@stevewhittbrum) reported from Birmingham, England

    @santanderuk seems like you have a major issue? Can not pay with card or access account

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AskAmy_Life AskAmy.Life (@AskAmy_Life) reported

    @santanderuk am in Brazil can’t access online banking n after 20mins of glitching bk to signin page rang & held for 18mins t just miss 6pm close. This is urgent as am charged nearly £20 to Withdraw and want to know why the hell why. Bit bloody crap to say the say the least

  • hay03494221 hay (@hay03494221) reported

    @santanderuk your liverpool lord street branch has some of the most miserable and rude staff i have ever come across. I don’t know how they get away with talking to customers who are simply asking questions about your products so abruptly and like its a huge inconvenience. Awful

  • VoiceNote4 Spider-Tweet90 (@VoiceNote4) reported

    Clearing out my Nans house and found old notes, if I'm not a customer of yours, can Incash them in your banks? @santanderuk @BarclaysUKHelp @AskNationwide

  • Parler48594570 Parler (@Parler48594570) reported

    The irony. @santanderuk Scammers sending emails to phish login details with warnings about Scammers. How do I know it’s a scam? I wouldn’t ever have an account with these chancers.

  • FedorovaAM Anna Fedorova (@FedorovaAM) reported

    Spent over an hour today trying to get hold of a @santanderuk mortgage adviser. As a self-employed person, I can't apply to increase my mortgage online, but it's impossible to get hold of anyone on the phone. What to do? Don't you have a chat service @santanderuk?!

  • Justin_Boswick Justin Boswick (@Justin_Boswick) reported

    Hey @santanderuk have you considered adding hot crypto wallets to online banking accounts so people can store their fiat and crypto in your infrastructure? you could make money on the transaction fees and it will help crypto be accepted in to the mainstream

  • tarrant01 Jude Kenyon (@tarrant01) reported

    @santanderukhelp @santanderuk I am very distressed by the bank's actions. I have been prevented from withdrawing my own money from my account and have been told it could be 24 hours before anyone from the 'back office' is able to explain this further to me and allow me access to my money

  • nikfantastic ニックフランス語 (@nikfantastic) reported

    @santanderukhelp @santanderuk I will attend your Liverpool offices tomorrow to teach some common sense to your moronic staff. Utter utter *****! I ******* hate your bank. Close my account and **** right off.

  • tarrant01 Jude Kenyon (@tarrant01) reported

    @santanderuk has refused me access to my own money because they don't like my choice of spends! Apparently it's because I can't be trusted to make my own decisions! I'm LIVID to say the least!

  • RuthRobinsonLon Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing