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Santander

Santander down? Current status and problems in Smethwick, Sandwell, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Live Outage Map Near Smethwick, England

The most recent Santander outage reports came from the following cities: Birmingham.

CityProblem TypeReport Time
Birmingham Website 29 days ago
Walsall Transactions 3 months ago
Birmingham Login 4 months ago
Stourbridge Login 4 months ago
Birmingham Login 8 months ago
Birmingham Mobile App 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • josephineinnit
    Jo (@josephineinnit) reported from Solihull, England

    @santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.

  • Walks_Luke
    Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • Star_Mix_1982
    D.P. Williams #StandwithUkraine 🇬🇧 🇺🇦 (@Star_Mix_1982) reported from Birmingham, England

    @santanderuk 7 miles to Corporation Street branch - neither ATMs accepting deposits - 7 miles home - waste of time. Rubbish service as per normal.

  • heritage_jo
    Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • josephineinnit
    Jo (@josephineinnit) reported from Solihull, England

    @Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.

  • heritage_jo
    Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • Wilfy1874
    Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

  • stevewhittbrum
    Steve Whittington (@stevewhittbrum) reported from Birmingham, England

    @santanderuk seems like you have a major issue? Can not pay with card or access account

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Shadow_579
    SB5 (@Shadow_579) reported

    @santanderuk has the worst #customerservice i have ever come across, 4 weeks and still no help or support @santanderukhelp

  • coleysports88
    Lisa Cole (@coleysports88) reported

    @santanderuk your phone service is shocking 2 of your busy store are closed been waiting 25 minutes joke total joke

  • Chancy76
    Chancy (@Chancy76) reported

    @santanderuk Get off your backsides and fix the online credit card payments error 🤬

  • yu1err
    Yuler (@yu1err) reported

    @santanderuk are useless. Trying to open a student account with them and have been for months now. Every time I apply my credit score goes down so I’m about to give up. Every form of documentation I have available to me is “unacceptable”.

  • ThEUnReaLWuN
    ThEUnReaLWuN (@ThEUnReaLWuN) reported

    DO NOT USE @santanderuk they have the worst customer service especially with disputes, you wait an hour on the phone to get through and then have to wait another hour as they have to put you through to someone else as there is NO separate disputes number!!

  • _vickitheviking
    Victoria (@_vickitheviking) reported

    Excellent customer service over at @santanderuk please thank Hajah Turk - for her time today and the service was professional!

  • BarryWxm
    Barry Daniels🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #UTST (@BarryWxm) reported

    @santanderuk Seems to be some issue with OTP's I'm not receiving them.

  • clairepjohnston
    claire J (@clairepjohnston) reported

    @santanderuk 1.your complaint process is a joke. I’ve been a customer for 34 years. I recently had money taken out of my account by a hotel I stayed in over a year ago and who must have retained my details. I phoned when it was pending and notified you that it was unauthorised.

  • a_sharma99
    Ash (@a_sharma99) reported

    @santanderuk Shameless customer service and now illegally asking customers to send crypto currency’s statements. Who do you think you are? You have no right to ask customers about there investments and savings. Leaving this bank ASAP. This is why crypto thrives because banks like this exist.

  • kayla1eightytwo
    Kayla (@kayla1eightytwo) reported

    @santanderuk why is it literally impossible to talk to a human