Santander

Is Santander down in Smethwick, Sandwell, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Smethwick, Sandwell, England 11/05/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (38%)

    Website (38%)

  2. Mobile App (33%)

    Mobile App (33%)

  3. Login (21%)

    Login (21%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Santander Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • Walks_Luke Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Kittykatyorks Kat Yorky 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Kittykatyorks) reported

    @santanderuk absolutely appalling service. We have PA for my mother & have tried to get access to this account & now wish to close it. Nothing, no response what so ever!!! This will be escalated!!!

  • Zedy78Zedy zedee 🎗️🇵🇸🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇰 (@Zedy78Zedy) reported

    @santanderuk Clearly stated apply for loan and most decisions within 5mins. Once applied, got told someone will contact me within 5 working days. Not convinced most are contacted within 5mins🤔🤔 #banks

  • CeciliaDaForno1 Cecilia DF 🇺🇦 🇮🇹🇬🇧🇩🇪🇪🇺 (@CeciliaDaForno1) reported

    @santanderuk You have been a payment between accounts in my name for 4 days now. Have wastes hrs trying to get this resolved and no timeliness for when you will. I also can't access any online banking, essential as I am disabled. This is disgraceful. Pls sort asap.

  • jugrogan Julia Grogan (@jugrogan) reported

    @santanderuk @santanderuk I still haven’t returned any of my weeks wages after they were swallowed in a broken ATM machine in Streatham. Can I get a response please?

  • djbex Bex (@djbex) reported

    When did @santanderuk become such a joke of a company? Absolutely appalling customer service!!

  • lastchancestu Stu (@lastchancestu) reported

    @PhilBillingham @RoyalLondon @santanderuk The list of providers that have contacted me to let me know what their plans are and what changes they are considering to support the Consumer Duty cross-cutting rules: 1. 2. 3.

  • UmarUmaarrr Umar (@UmarUmaarrr) reported

    Any one else’s Santander app and card not working? @santanderukhelp @santanderuk #Santander

  • 1RBS2 R (@1RBS2) reported

    Can’t wait to cancel @santanderuk blocked all my cards now none of my direct debits have gone out. 30 mins and still waiting to talk to someone. Customer service is shocking

  • Blueeyes5069 Kerri Saunders (@Blueeyes5069) reported

    @santanderuk worse bank ever , customer services #liars

  • Gldecor Graeme Langthorne (@Gldecor) reported

    @santanderuk @MartinSLewis this is the worst behaviour from a bank I have ever witnessed the 74 year old has just had a stroke through stress and NOW WE ONOW WHY HE WAS STRESSED !!!! In august his mortgage was £2545.00 for the month WTF!!! Where’s the safe guarding where’s flag