Santander down? Current status and problems in Smethwick, Sandwell, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Live Outage Map Near Smethwick, England

The most recent Santander outage reports came from the following cities: Birmingham.

City	Problem Type	Report Time
Birmingham	Website	1 month ago
Walsall	Transactions	4 months ago
Birmingham	Login	4 months ago
Stourbridge	Login	4 months ago
Birmingham	Login	8 months ago
Birmingham	Mobile App	10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported 3 minutes ago from Birmingham, England

  ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

• 
  Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported 43 minutes ago from Birmingham, England

  ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aaron Pleming (@Aaronplem) reported 1 minute ago

  @santanderuk Hi, is Santander down for Maintenance or something I’ve tried booking something online and it keeps saying the Payment has failed Thanks

• 
  Prof David Evans, OBE (@David_T_Evans) reported 2 minutes ago

  What an abysmal service experience with @santanderuk ! Weekday phone takes so long to get through. The infuriating BOT chat now has no records (lucky I took a screen shot) & weekend staff so depleted they can't action! Shocking! No wonder I want to close my account!

• 
  tonie Parsons (@TonieP) reported 2 minutes ago

  @santanderuk disgusted you can accept my savings & now blocked my access, no communication or will you tell me where my money is

• 
  Julie Shackman (@G13Julie) reported 10 minutes ago

  @pacarnahan Oh @santanderuk have been a complete nightmare - have not been able to do on-line banking for two weeks! I have had enough! Terrible customer service!

• 
  Colin Jackson (@wacko_50) reported 10 minutes ago

  I’ve spent over 2 HOURS on hold waiting to speak to @santanderukhelp @santanderuk - have been cut off twice before even speaking to someone. They think there’s fraudulent activity. There’s not. Absolutely appalling customer service. Accounts will be closed ASAP.

• 
  Ravi Sundaram (@RaviSundaram97) reported 11 minutes ago

  @financialombuds @santanderuk unbelievable customer service. online access 2 our own blocked for the last 3 days. Everyday we ate calling and chatting to various guys. Today after 4 one hr on hold a guy came and asked some couple of same questions & without (1/3)

• 
  Dave (@dave28263) reported 13 minutes ago

  @financialombuds I need some help please these people have really gave me a bad experience and on top they have carried on to cut me off and not help me @santanderuk

• 
  @wednov (@wednov1) reported 13 minutes ago

  @santanderukhelp No thanks, stayed on for one hour 18 mins with no answer. following an earlier wait in a previous call of 56 mins. Terrible customer service. #santanderuk #customerexperience

• 
  Rochelle K (@KeysieNFT) reported 15 minutes ago

  @santanderuk Can you at least call before you block someone’s card, you’ve left me stranded up London, now going to be charged full travel as I couldn’t tap out and now I can’t even get myself dinner as you close at 8PM CHEERS!!

• 
  Adam (@garbs75) reported 16 minutes ago

  @santanderuk (Pt 4) why is it that as I’m clearly the victim of a fraud myself now I’m being treated as a suspect? I’m a normal working bloke with no weird or suspicious activity on my account since day 1. I’ve been told this could take 10 working days to resolve!!