Santander

Is Santander down in Smethwick, Sandwell, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Smethwick, Sandwell, England 01/28/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Santander outage reports came from the following cities: Walsall and Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall Transactions
United KingdomBirmingham Login
United KingdomStourbridge Login
United KingdomBirmingham Login
United KingdomBirmingham Mobile App
United KingdomSmethwick Login

Community Discussion

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Santander Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Wilfy1874 Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • Walks_Luke Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LizKershawDJ Liz Kershaw (@LizKershawDJ) reported

    Hello @santanderuk Can you please tell me - a loyal customer of 30 yrs - why you have closed yet another branch in Milton Keynes - a thriving “city” of 300K people? Including the branch in your own UK HQ? Banked online since U shut Silbury Blvd. Just can’t do some things online

  • avkale Amit Kale (@avkale) reported

    @santanderuk what do I need to do to get through customer service.. 3 days of 30+ mins of hold time (leading to frustration and disconnect) and then giving up. Debit card locked, can't withdraw money/use the card for purchases. Disappointing service. Sigh!!!

  • a_l_e_e_u S M A R T (@a_l_e_e_u) reported

    @novakg11 @santanderuk I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .

  • Zapex111 James charles (@Zapex111) reported

    @santanderuk how can we get the £550.00 back that was scammed out of our account by someone claiming to be you? we trusted them because they used the same script your customer services used when our account was hacked.

  • RussellDanny Danny Russell (@RussellDanny) reported

    @santanderukhelp you need to contact me, you keep emailing me but I am NOT a customer of @santanderuk (thankfully given your ineptitude). I have spoken to you several times about correcting your error but you refuse to remove my details

  • Mitch_Gilbert15 MITCH_TECHNOLOGY (@Mitch_Gilbert15) reported

    @novakg11 @santanderuk I'm sorry about your hacked account Just kindly send a direct message with your Facebook username or email.. I can help recover all hacked account with your info and photos upload on it back.. Thanks

  • mariaminpeace Mariam O'Gorman (@mariaminpeace) reported

    @santanderuk Again? Online Banking We’re sorry Online Banking isn’t available at the moment. We’re working to fix the problem as soon as possible.

  • THE_POETIC_MIND The Poetic Mind (@THE_POETIC_MIND) reported

    @santanderuk absolutely **** bank with **** service...People over the phone don't know what they are doing...Searching for a good bank

  • ReusDu deus (@ReusDu) reported

    @santanderuk need to hire more customer service staff - even they are outsourced. The amount of times I’ve had to wait more than 30 minutes. Sandy live chat needs a new NLP programmer #santander

  • KenMiller1969 Ken Miller (@KenMiller1969) reported

    @santanderuk third or maybe fourth time calling to sort out your issue with me buying content from Microsoft, I Just love hours on hold. I used to work for you and pity your staff