Santander

Is Santander down in Smethwick, Sandwell, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Smethwick, Sandwell, England 02/01/2026 05:15

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Santander outage reports came from the following cities: Walsall and Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall Transactions
United KingdomBirmingham Login
United KingdomStourbridge Login
United KingdomBirmingham Login
United KingdomBirmingham Mobile App
United KingdomSmethwick Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • Star_Mix_1982 D.P. Williams #StandwithUkraine 🇬🇧 🇺🇦 (@Star_Mix_1982) reported from Birmingham, England

    @santanderuk 7 miles to Corporation Street branch - neither ATMs accepting deposits - 7 miles home - waste of time. Rubbish service as per normal.

  • Walks_Luke Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • josephineinnit Jo (@josephineinnit) reported from Solihull, England

    @Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.

  • josephineinnit Jo (@josephineinnit) reported from Solihull, England

    @santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • Wilfy1874 Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

  • hartlepoolhelen Helen (@hartlepoolhelen) reported from Walsall Wood, England

    Is it just me or does anyone else get really annoyed with #AntandDec and that awful @SantanderUK 😖 advert

  • stevewhittbrum Steve Whittington (@stevewhittbrum) reported from Birmingham, England

    @santanderuk seems like you have a major issue? Can not pay with card or access account

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TwitTwoToo TwitTwoToo (@TwitTwoToo) reported

    @santanderuk After 9 days & 4 hrs speaking to 10 different people,some un-contactable anlst in back office security unlocked my a/c tks.No-one contacted me. Quiet non proactive cust service isn’t the way.Pls look at @Octopus @g__j as a shining light in ownership in customer comms

  • stu_stafford Stuart stafford (@stu_stafford) reported

    @monzo your customer service is awful. 3 hours now sat in a car dealership waiting for you to increase my card payment limit. Being fobbed off with generic answers. @santanderuk can I come back please?

  • sexyzooba susan grandfield (@sexyzooba) reported

    @santanderuk People's finances are not the banks problem

  • acusworth80 andrew cusworth (@acusworth80) reported

    @santanderuk are there any plans to add boosts to the Santander app or even a separate boost app. Everytime I try and log onto boosts on the website it tells me my session has just expired even though I have just logged on

  • BK3vin Basilius Kevin .V🌈 (@BK3vin) reported

    @TwitTwoToo @santanderuk Talk to @iFox97 they helped me when support services wouldn’t help me🥺..

  • DenisMacShane Denis MacShane (@DenisMacShane) reported

    First of all @santanderuk close down 2 branches I used so need a train journey to get to one. Now no one answers their phone. Is there a bank that serves customers?

  • CoodDoBettr Could Do Better (@CoodDoBettr) reported

    Still no reply form @santanderuk about the illegal use of 0845 numbers for customer service calls @ofcom

  • ernmander ernmander (@ernmander) reported

    Amazing how @santanderuk are so quick to put up interest rates on my mortgage. But extremely slow to put up interest on my bank account. Quick to make the mortgage go up to %4.5 but slow to make bank acct %2. Mmm why isn’t my bank acct internet %4.5 ? Robbing bastards

  • danindidsbury Dan Bonsall (@danindidsbury) reported

    @santanderuk have lost £80,000 that a business attempted to transfer to my business on Friday. For 4 days the money remains lost in the banking system. Neither Santander nor the the sending bank (Royal Bank of Scotland) can locate the money or explain the problem.

  • BK3vin Basilius Kevin .V🌈 (@BK3vin) reported

    @ZoeBarnard11 @santanderuk Talk to @iFox97 they helped me when support services wouldn’t help me🥺..