Santander status: access issues and outage reports
Some problems detected
Users are reporting problems related to: transactions, login and mobile app.
Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Smethwick, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at Santander
Santander is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Jo (@josephineinnit) reported from Solihull, England@santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.
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Helen (@hartlepoolhelen) reported from Walsall Wood, EnglandIs it just me or does anyone else get really annoyed with #AntandDec and that awful @SantanderUK ๐ advert
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Glitter JoJo ๐ #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they
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Andy Wilf Williams (@Wilfy1874) reported from Dudley, England@santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA
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Glitter JoJo ๐ #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England...@santanderuk took the settlement amount from my bank account. Almost ยฃ10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..
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Steve Whittington (@stevewhittbrum) reported from Birmingham, England@santanderuk seems like you have a major issue? Can not pay with card or access account
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Luke Walker (@Walks_Luke) reported from Solihull, England@santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <โโ- Worst Bank Ever @santanderukhelp <โโ- Worst Customer Service Ever
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Jo (@josephineinnit) reported from Solihull, England@Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.
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D.P. Williams #StandwithUkraine ๐ฌ๐ง ๐บ๐ฆ (@Star_Mix_1982) reported from Birmingham, England@santanderuk 7 miles to Corporation Street branch - neither ATMs accepting deposits - 7 miles home - waste of time. Rubbish service as per normal.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Oasis (@Oasisrvti) reportedI wonder how long il be tweeting about how awful @santanderukhelp @santanderuk is and how much more theyโre going to lie & do nothing. 4 days in counting. Access blocked, they have information, they are to lazy to review, staff say right to complain. Full of ๐ฉ
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eyerish seadog (@Dogglllzzz) reported@santanderuk Standard reply. I see you canโt help.
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jaredowens (@jaredowens36629) reported@santanderuk @santanderuk hi I mean like permanently from Santander's side, so that the customer can't just re-activate them from the app?
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Klaudia Skonieczka (@KlaudiaSkoniec5) reported@santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.
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Oasis (@Oasisrvti) reportedJust know the 2 aโs in @santanderuk name stand for avoiding accountability. The N, D & S - stand for - not doing ****.
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dazz ii am (@dazzgedd73) reportedFind it hard to believe how poor @santanderuk customer service is, been with them since Abbey National days (40+ years) unbelievably poor, certainly not the bank they were
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Dylan Buckley (@dylankbuckley) reported@hnjsamuels @santanderuk Barclays was the same. Ended up having to do over 3 days as they said it was literally impossible to transfer ยฃ60k in one go. Completely bananas.
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cookaburra (@weyheylad) reported@santanderuk the voucher for transfer of ISA isn't working . I've downloaded the code however there is no voucher and I have received no further notification email . I've been in branch . Nothing to do with them . Gave me an email . Emailed no reply . How can I sort this out ?
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rhoda roberts (@adhorstrebor) reportedThis is torture for old people. It is cruel inhumane and frankly a hate crime upon the elderly. @santanderuk made it impossible for my older cousin to download an app due to his dexterity issues. As for talking to a human instead of AI..he was traumatised. Pure evil
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Keebs ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ฌ๐ง (@keebsonx) reportedIf you're thinking of banking with Santander for your business - DON'T They recently put their standard account fees UP by 42.5 % Hey @santanderuk, enjoy losing another business customer.