Santander

Is Santander down in Smethwick, Sandwell, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Smethwick, Sandwell, England 12/06/2025 09:55

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent Santander outage reports came from the following cities: Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomStourbridge Login
United KingdomBirmingham Login
United KingdomBirmingham Mobile App
United KingdomSmethwick Login
United KingdomWalsall Mobile App
United KingdomTamworth Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • stevewhittbrum Steve Whittington (@stevewhittbrum) reported from Birmingham, England

    @santanderuk seems like you have a major issue? Can not pay with card or access account

  • Wilfy1874 Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

  • Walks_Luke Luke Walker (@Walks_Luke) reported from Solihull, England

    @santanderukhelp 14:58 Exactly 2 Hours Still Nothing @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • josephineinnit Jo (@josephineinnit) reported from Solihull, England

    @Nigsy2008 @santanderuk I'm in the same position. Just gonna **** them off now.

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..

  • josephineinnit Jo (@josephineinnit) reported from Solihull, England

    @santanderuk your app down again, too many times now. Kept my account with you open, but enough is enough.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • DeepaPa97520111 Deepa Patel (@DeepaPa97520111) reported

    @santanderuk I’m trying to get through to your customer services but not being able to get through. Can somebody contact me please?

  • bluebean76 Mask wearing blue bean 💙 (@bluebean76) reported

    @MuradQureshiLDN @santanderuk @CityWestminster How awful. Hope everyone is okay.

  • FedorovaAM Anna Fedorova (@FedorovaAM) reported

    Spent over an hour today trying to get hold of a @santanderuk mortgage adviser. As a self-employed person, I can't apply to increase my mortgage online, but it's impossible to get hold of anyone on the phone. What to do? Don't you have a chat service @santanderuk?!

  • GrahamKael Kael Graham (@GrahamKael) reported

    @santanderuk Hi my mortgage application has been delayed once due to a solicitor error and now Santander will take 7 working days to process their new documents. My mum is critically ill and I need to travel to see her. How do I contact someone, to see if anything can be done?

  • AnxietySugar_ Anxiety Sugar (@AnxietySugar_) reported

    Head up; A scam company have been using @santanderuk to commit fraud. They appear on your phone as if it's the same number as what appears on the website, however Santander says in their policies that no in-person consultant would call you, only an automated voice if necessary.

  • hallen76 Helen Allen (@hallen76) reported

    @santanderuk trying to get help from your online service about setting up a student bank account is as bad as using a chocolate kettle to boil water! Absolutely useless! Why can’t I speak to a human!

  • tarrant01 Jude Kenyon (@tarrant01) reported

    @santanderuk has refused me access to my own money because they don't like my choice of spends! Apparently it's because I can't be trusted to make my own decisions! I'm LIVID to say the least!

  • david_irwin67 David Irwin (@david_irwin67) reported

    @santanderuk when are you opening your branches on a Saturday, now that every other shop/job is open? Unable to get to a branch mid week due to working. Yes I can use the machines and online, but there are times it is easier to go in.

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

  • Justin_Boswick Justin Boswick (@Justin_Boswick) reported

    Hey @santanderuk have you considered adding hot crypto wallets to online banking accounts so people can store their fiat and crypto in your infrastructure? you could make money on the transaction fees and it will help crypto be accepted in to the mainstream