Santander status: access issues and outage reports

Problems in the last 24 hours in Seaham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Seaham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Seaham, England

Latest outage, problems and issue reports in Seaham and nearby locations:

• 
  Dana (@dana1smith) reported 14 minutes ago from Sunderland Bridge, England

  @santanderuk is there still a problem with card payments ?

• 
  sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported 35 minutes ago from Chester-le-Street, England

  @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

• 
  sorcha (@sorchaodonneII) reported 37 minutes ago from Sunderland, England

  Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

• 
  Matt Casemore (@CasemoreMatt) reported 41 minutes ago from Trimdon Foundry, England

  @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  APB 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇮🇱 (@AndyPB353) reported 5 minutes ago

  @wideawake_media I had issues with Royal Bank of Scotland so I moved my account. Banks are generally crap. Obviously @santanderuk are a sh!t bank with poor customer services

• 
  Don Smith (@authordssmith) reported 9 minutes ago

  @santanderuk @TSB You now have an even bigger bank with more customers that have to wait 3-5 working days for an email to clear. 2025 and they can’t process an email any quicker than that. Don’t make the mistake of banking with these incompetent people.

• 
  Kevin Jackson (@User_Lowton) reported 10 minutes ago

  I have just been advised by @santanderuk support that I can't use my Santander credit card for my weekly online Asda grocery shop, because I don't have the Santander app on my phone. I'm not sure that's correct.

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 10 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  FantasticWildlife (@FantasticWildl1) reported 10 minutes ago

  @santanderuk @TSB Santander makes billions profit a year despite driving UK services down. They say they are charging 120 GBP a year for forever free accounts bcoz of Labour's regulations. You can stp them by writing to Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR.

• 
  Fiona Sands (@sands_fiona) reported 15 minutes ago

  @santanderuk @TSB First experience of using the new payment screens in the Santander Connect account to import a file with multiple payments. You have taken something that was world class and replaced it with something terrible whilst attempting to tell your customers that this is an improvement.

• 
  Zoe Kennedy (@zoekennedy) reported 15 minutes ago

  @santanderuk Thank you, it’s Carnoustie and Google tells me it’s a Friday, is that right? Also, I can’t take her until June, is that likely to be an issue? I am just wondering if I need to email to let the bank know her account will need to stay locked until then?

• 
  Steven_Wickham (@StevenWickham00) reported 15 minutes ago

  @santanderuk Why is the online login down??

• 
  cookaburra (@weyheylad) reported 16 minutes ago

  @santanderuk I'm sorry I've tried to do that but I keep being told it's not santanders problem . But for me it is Santander . I opened the account to get an additional payment and I haven't got it because the download didn't work .someone must be able to help

• 
  Gillian (@sandygill_) reported 24 minutes ago

  @santanderuk @TSB How about sorting out your bug-ridden, slow, clunky, almost always crashing (usually in the middle of setting up a payment), impossible to log-out of (although it randomly and inconvenient logs you out), ap?!