Santander

Is Santander down in Seaham, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Seaham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Seaham, County Durham, England 12/12/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Seaham, England

Latest outage, problems and issue reports in Seaham and nearby locations:

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SteRoberts16 SteRoberts (@SteRoberts16) reported

    @santanderuk hello, I had a text from you today saying a transaction had been attempted, I need to talk to someone, what is your phone number? I tried to find you phone number on your website, it appears to be well hidden, numbers I found on google dont work.

  • benmalka Ben Malka (@benmalka) reported

    @StuartJones7 @santanderuk I bank with Revolut. Zero issues. But i am looking to move to Coutts. Service is second to none.

  • keith_kendell Thai.Keith (@keith_kendell) reported

    @santanderuk I have been using Thailand as my home base since selling my UK home in 2018 so I could travel more I gave Fareham Branch my Thai Tel number as OFFCOM stops UK sims working abroad after 3 mths. They told me to update my Thai address on returning in September

  • MrLukeChristian Luke (@MrLukeChristian) reported

    Idk what’s happened to @santanderuk recently but their customer service via webchat is appalling, no wonder so many people are leaving it and swapping banks.

  • cliff_buckley Cliff Buckley (@cliff_buckley) reported

    @santanderuk Why can’t I pay my credit card online? It is incredibly frustrating. Four months running your site is rejecting online payments and your customer agents haven’t a clue why!! Please don’t suggest I call.

  • endthestigma103 🇬🇧 Robbie Mitchell 🇬🇧 #EndTheStigma (@endthestigma103) reported

    Why are @santanderuk so awful when it comes to chargebacks / refunds on unrecognised transactions? 🙄 Takes a scammer 5 seconds to drain your account yet your expected to wait 7-10 days for your money back and jump Through countless hoops? 🤔

  • thehalalham Call Me Ham 👳🏾‍♀️ (@thehalalham) reported

    @StuartJones7 @santanderuk Don’t get HSBC their customer service is awful

  • gb_right9 Guilty of Being Right (@gb_right9) reported

    @santanderuk @santanderukhelp Your service is atrocious and this is almost a daily occurrence. Your banking app constantly comes up with errors its literally a lottery as to whether ill be able to log in or not, and your website isn't working at all.

  • StuartLeigh1 Stuart Leigh (@StuartLeigh1) reported

    @santanderuk do you think it acceptable that as I customer I have had to wait 47 minutes (so far) for someone to answer the phone?

  • thehalalham Call Me Ham 👳🏾‍♀️ (@thehalalham) reported

    @StuartJones7 @santanderuk Coutts customer service very good but also very expensive you’ll need to invest to get an account with them tho but I just got my house through them to do that or you can switch