Santander

Is Santander down in Seaham, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Seaham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Seaham, County Durham, England 01/18/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Seaham, England

Latest outage, problems and issue reports in Seaham and nearby locations:

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AFowlerPhoto Andrew Fowler Photography (@AFowlerPhoto) reported

    Appalling service at @santanderuk Darley St Bradford. It’s not the staff’s fault. They’re doing their best but they are inundated with customer (no doubt due to branch closures). Several bewildered looking elderly people - must be so intimidating for them.

  • shabs_uk Shabba Dabba Do (@shabs_uk) reported

    @santanderuk @santanderukhelp how long are waiting times? Currently at 25 mins…..phone lines down? No one to answer? Poor service.

  • spacie_cake (dis)grace (@spacie_cake) reported

    @santanderuk ‘s customer service is absolutely abysmal. 🙃🙃🙃🙃

  • _dam19 d a v i d (@_dam19) reported

    @santanderuk if I block contactless on my card through the app does that apply to Apple Pay also?

  • kills1 Stephen Kill (@kills1) reported

    @santanderuk Hi, I waited half an hour on your phone line to update my mobile number to allow me to login to your online services on Saturday. My old mobile number is still showing on the website on Sunday. When will this be updated please?

  • RogerOliver46 Roger Oliver (@RogerOliver46) reported

    Saga with Santander continues with no way to access my money. Now I've run out of credit on my credit card as unable to top up and an important purchase is stalled. No meaningful action over 24 hours. **** bank of the year @santanderuk

  • Nicolaw71434810 Nicola woods (@Nicolaw71434810) reported

    @santanderuk 6 years since my mum died and Santander are still causing us a headache with the trust. We employed independent financial advisor to help us and Santander are so incompetent things still not dealt with. Numerous complaints have been placed to your company,you don’t even respond.

  • bendandstretch Ben Swift (@bendandstretch) reported

    . @santanderuk - my account just been randomly blocked for the SECOND time in less than an hour (having just spent 40 minutes on hold to Fraud team then 20 minutes answering questions). Is there a problem with your site today?

  • beabbrown bea smith brown 🎭 (@beabbrown) reported

    @santanderuk hi can you help me. Had a call from 0800 3890 755 telling us to call another no 0151 932 4972 Re a fraud issue. Is this a Santander number ?

  • RyanKennedy1992 Ryan (@RyanKennedy1992) reported

    @santanderuk have the worst customer service about