Is Santander down in Seaham, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Seaham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Community Discussion
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Santander Issues Reports Near Seaham, England
Latest outage, problems and issue reports in Seaham and nearby locations:
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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Matt Casemore
(@CasemoreMatt) reported
from
Trimdon Foundry, England
@santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Janet Metcalf
(@metcalfjan) reported
@santanderuk I have spent 30 minutes this morning and 55 minutes this afternoon on hold re a blocked account! Both times cut off!! How do I get help??
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kevin
(@k3vmc_invest) reported
@santanderuk @rideonleicester Now on hold for 1 hour 15 minutes. Going for a record here, but fairly sure there won’t be any success after all this grief. Rubbish customer service. It’s insulting.
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Lesley W
(@LesWSalesGuru1) reported
@santanderuk tried every tel number... unobtainable! Written 3 times now to advise you keep sending letters to our address for a business. Not us!! Fraud? Trying to help but getting nowhere
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adrian wassell
(@adewass) reported
@santanderuk @santanderukhelp will you ever answer? been on hold for 40 minutes because you think I am a fraud victim!!! I was trying to by a car from @CazooUK. I cannot even access the app now, idiots!!
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Alan Morrison
(@alanmorrison20) reported
@bancosantander @santanderuk @santanderukhelp ABSOLUTE SHAMBLES. Tried to pay for a car that a friend is selling us 24 hours ago and you’ve frozen our account and say it can be 3 days before it’s resolved. Customer service and management is a TOTAL DISGRACE
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Grahamkendall82
(@grahamkendall82) reported
@santanderuk you keep sending letters and notifications on apps and emails to get in touch about mortgage fix rate ending... impossible to get in touch with you..I have spent 4hrs on hold one day and another 2 over the past week. Absolutely pathetic.
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Margot (Maddie & Hamish, dogs, sadly 🌈) 🇬🇧
(@Hamishmczzz) reported
@santanderuk This doesn't help us elderly people living in homes which desperately need double glazing and upgrading of heating and drainage systems. There are no loans for us, only those that leave us stuck in them until we go into a care home with less money for care.
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Tom
(@_TomCork_) reported
@santanderuk access to online banking blocked without apparent reason. Called helpline, answered a lot of security questions to be told the lady can't help. Now on hold for more than 1 hour and have to cancel the call. Please advise.
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Wintersprinter
(@wintersprinter) reported
Waiting for an @HSBC_UK agent on telephone for half an hour now - and I’m inside a branch where nobody seems able to help. Thank God my main account is with @santanderuk
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Carysium
(@Carysium) reported
@santanderuk FAO Mike Regnier CEO of Santander. I refer you to Complaint Reference 11352221. I have been business client of your bank since 2008. You have lost £15k of my money and show know interest in finding what the problem is. This problem has created irreparable damage...