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Santander

Santander status: access issues and outage reports

No problems detected

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Seaham, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Seaham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Seaham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Seaham, England

Latest outage, problems and issue reports in Seaham and nearby locations:

  • sorchaodonneII
    sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • dana1smith
    Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • CasemoreMatt
    Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • Kinsal2
    sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MyBallsWazHot
    Daryl M (@MyBallsWazHot) reported

    @santanderuk any chance of someone from customer services picking the phone up??? Taking ages

  • F123SHY
    Baljeet Mahey (@F123SHY) reported

    @santanderuk ...... Didn't even told why is that behaviour. Now received PIN. What IS GOING ON... ???? CAN YOU PLEASE HELP!!

  • roadworkauditor
    @roadworksauditoruk (@roadworkauditor) reported

    Very poor customer service @santanderuk - my x had her phone & purse stolen in London 2 weeks ago New card & 2 letters due in 4 working days but took 6 but @santanderuk didn’t register her phone number so locked the account & now she having to wait at least 4 working days more!

  • DamienMcCrystal
    Damien McCrystal (@DamienMcCrystal) reported

    @santanderuk An unmoving queue at 3.15pm. No indication of service available. If you can’t serve after a certain time, make it clear, put up a sign. Deal with customers clearly and efficiently instead of wasting their time. Don’t treat people like **** because they’re poor and inarticulate.

  • subconsciouscyc
    subconsciouscyclist (@subconsciouscyc) reported

    @santanderuk I've had a complaint open with you since March. You have admitted liability but still not resolved the issue. You have taken my money and not reduced the interest on my car finance because your systems are incapable of making this simple calculation.

  • wozeruk
    name pending (@wozeruk) reported

    @santanderuk I need some help. I have been rejected for a basic bank account but by law you after accept me underpayment account regulation 2015 you are designated by HM treasury and must offer a basic account I fit the criteria can somebody help me with this inquiry

  • StumpyRabbitt
    Stumpysaurus🦖KPSS (@StumpyRabbitt) reported

    I'm being asked to provide ID via driving licence or passport and a face scan to GET INTO MY EXISTING BANK ACCOUNT. And I have three days to do it or my access to my own money could be restricted. Anyone else? Why? @santanderuk

  • adhorstrebor
    rhoda roberts (@adhorstrebor) reported

    This is torture for old people. It is cruel inhumane and frankly a hate crime upon the elderly. @santanderuk made it impossible for my older cousin to download an app due to his dexterity issues. As for talking to a human instead of AI..he was traumatised. Pure evil

  • SarahSWFC1867
    YorkshireSarah (@SarahSWFC1867) reported

    @MartinSLewis Two emails to @santanderuk via your website contact. No reply so posted a formal complaint as they don't seem to do online for this type of issue. Phoning is hopeless. No reply. Seems they are dealing with it by simply ignoring me. What is my next step please? Ombudsman?

  • OliviaD150
    Liv ✨ (@OliviaD150) reported

    @MartinSLewis how do we follow up after emailing re miss-sold car finance issue. No response from company @santanderuk using your template 😢