Santander

Is Santander down in Seaham, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Seaham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Seaham, County Durham, England 02/28/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Seaham, England

Latest outage, problems and issue reports in Seaham and nearby locations:

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • lickleheart Caroline (@lickleheart) reported

    Since Sunday, there’s been technical issues on the @santanderuk website. The communications director should’ve ensured a message was displayed on the website, rather than customers calling & being put on hold for hours to resolve these issues. Unacceptable & stressful. #Santander

  • gkellen Graham Kellen (@gkellen) reported

    @santanderuk my wife and I have been taking turns listening to the same track whilst on hold for 5hours. You blocked our app and web access for making a payment even though I approved it via phone call, no access to anything, now after the latest 1:30 minutes waiting you close …

  • WendyNowak Patients Against Privatisation ⚫🔶🎪 🐟 3.5% #FBPE (@WendyNowak) reported

    Hi @santanderuk Not a customer but I've been trying to get through to your fraud team to report a fraudulent credit card application in my name. Was on hold for half an hour and got got cut off. Not easy.

  • ebootbay Pat McCorry (@ebootbay) reported

    @santanderuk answer the ******* phones. You are a disgrace to customer service. 3 x 1 hours wasted so far. Uswitch coming your way soon.

  • townsend_sally Sally Townsend (@townsend_sally) reported

    @santanderuk I need to complete chaps transaction TODAY, can anyone help?

  • MoneyMaybury Maybes (@MoneyMaybury) reported

    @EndvrCoach @santanderukhelp @santanderuk Having the same issue. Is ridiculous.

  • charlescolbour1 Charles C (@charlescolbour1) reported

    @santanderuk @bancosantander I've been on hold for over 3 hours I require an escalation number you cannot expect any customer to suffer this when you have blocked a transaction so I have no choice or or option but to hold - send me the hotline to end this misery please

  • goodfoodgoodmo4 lunafish 🦕🦖 (@goodfoodgoodmo4) reported

    @santanderukhelp trying to close our help to buy ISA. hour and a half on hold spoke briefly to a member of staff only to be hung up on at 17:55 guessing your employee was finishing at 18:00 regardless! We have been trying to get help since 24/06 appalling service. @santanderuk

  • DreamWalker84 D🅰️♈️3️⃣®️ (@DreamWalker84) reported

    @santanderuk @santanderukhelp are you aware your website isn’t allowing payments to credit cards, your mobile app doesn’t allow payments from another bank account and nobody answers the phone? Absolutely terrible service been trying for over a week.

  • leotanczt Leonie Tanczer (@leotanczt) reported

    @clevybencheton @santanderuk Oh, £75 wouldn't even justify the pain that was inflicted on me having to hear this bloody automated voice interrupting the music every 20sec. If it would just be the music - I genuinely think it would be easier to keep holding and working next to it. But this way...Argh!!!