Santander

Is Santander down in Seaham, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Seaham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Seaham, County Durham, England 03/13/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (11%)

    Login (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Seaham, England

Latest outage, problems and issue reports in Seaham and nearby locations:

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Digital_Crate Digital Crate (@Digital_Crate) reported

    Not been able to access @santanderuk mortgage system for 2 days or get through on the phone. Whats the betting I can access it or speak to someone today though? 🤔. #strangethat

  • CANADAVID Dr. Raid D. Grave (@CANADAVID) reported

    While I'm on a first world problems rant: @santanderuk , if you're going to close so many branches and ATMs, especially in London, then could you please catch up with the rest of UK banks & start supporting cheque deposits via your mobile app? Going to close my account.

  • fun5131 Lauren Anderson (@fun5131) reported

    @santanderuk I lost my online banking information as I haven’t used it for years. I tried to phone the customer service hundreds of times and wanted to use it online again. But never get worked. Either no body answer the phone(waiting more than 20mins) or no body get it resolved.

  • Pixie_vannucci Pixie Vannucci (@Pixie_vannucci) reported

    @Mystsoftymes @santanderuk @CWUnews I just want to fix our broken systems you know people need better they deserve better

  • JSawyer73256733 J Sawyer (@JSawyer73256733) reported

    @santanderuk you've just lost my custom. What's the point of having 6 layers of security to make a payment and then when the payment is made you block it and then don't answer the phones?

  • TuesdayGreen3 Tuesday Green (@TuesdayGreen3) reported

    @santanderuk I need help please.

  • fynkak Eive Fynkak (@fynkak) reported

    @santanderuk I have been ringing 08009179170 for HALF AN HOUR! Are you working today ?#furiousatsantander

  • JonathanLaryea_ Jonathan Laryea (@JonathanLaryea_) reported

    @santanderuk I cannot access my account via the app. Instructed to call the help desk, been on hold for an hour. Is anyone there??

  • Janey94803852 Janeythegeek (@Janey94803852) reported

    @santanderukhelp @santanderuk please help as my working hours mean I can't get into a branch. I want to upgrade from a basic account to the 123 current account. Will my DD remain in place? Does it involve a lot of hassle and stress?

  • MaryfMowat Mary Mowat (@MaryfMowat) reported

    It's when things go wrong that you really find how a bank deals with individuals. Been with @santanderuk for a long time but over the last few days their customer services + complaints handling has been poor. Everyone makes mistakes, but the way they've responded is inexplicable.