Santander

Is Santander down in Seaham, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Seaham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Seaham, County Durham, England 11/27/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports Near Seaham, England

Latest outage, problems and issue reports in Seaham and nearby locations:

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • adriennelevison Adrienne Levison (@adriennelevison) reported

    @santanderuk 2/2 Now you tell me my security number is not working, another inefficiency problem on your part, now have to be sent a new one. Why are you so grossly inefficient? Your staff all need retraining as do not all apply the same script.

  • cefasox36 Caro (@cefasox36) reported

    Wow @santanderuk first impressions are really not impressive for my 13 year old looking to start his current account banking journey.Rejecting his ID when we've followed the advice of your advisors & the email saying so quoting different ID to that provided. Poor service already

  • LadyRach LadyRach (@LadyRach) reported

    @fastly Has this issue affected @santanderuk today?

  • rosshowson Ross Howson (@rosshowson) reported

    @santanderuk I’ve been locked out of my account and can’t get home please help xx

  • red6661999 NHS HCSW MARK WEST (@red6661999) reported from Stoke-on-Trent, England

    @NHUB40 I paid for the full amount with my debit card so I thought I had some protection but apparently I don't meet the criteria for a card dispute. so even @santanderuk can't help

  • RevJohnBav John Bavington (@RevJohnBav) reported

    @santanderukhelp @santanderuk I am really frustrated. I tried to make an appointment to meet someone for help in my branch. It said the appointment would be on the phone. No information. No call. No number to ring. No email. No help. No-one available on online chat.

  • prejjj prej (@prejjj) reported

    @santanderuk think it’s ok to block current accounts and credit cards without warning because clients didn’t fill out questionnaires that were sent in the mail and were never received. The end of fiat banking can’t come soon enough.

  • TheOnlyToffy Kareem Saïd (@TheOnlyToffy) reported

    @MontyTweeet Oh I’m talking about the rapper lol but when it comes to banking, I’m with @santanderuk and they’ve always provided a quality service 👌🏻

  • kev_tee The Kev (@kev_tee) reported

    @santanderuk such a shame to hear that #shawlands branch in Glasgow is closing soon. Was in branch this morning and service is always tremendous (thanks to heather this morning for getting card back to me 👍)

  • Harry_Baxter1 Harry Baxter (@Harry_Baxter1) reported

    @santanderuk seem to have gone from the best to the worst customer satisfaction for existing customers...