Santander

Is Santander down in Seaham, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Seaham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Seaham, County Durham, England 12/16/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Seaham, England

Latest outage, problems and issue reports in Seaham and nearby locations:

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • OldnPete Pete K. (@OldnPete) reported

    Santander Mobile banking down? Anyone else having issues with (android) 'phone app? @santanderukhelp @santanderuk

  • JimmyCoggan Jimmy Cogg ♪♫♫♪ (@JimmyCoggan) reported

    @santanderukhelp @bancosantander @santanderuk Santander has effectively shut us down. We can't work. I want this looking into like yesterday. We are a wholly legitimate reputable UK business. 5 days with out access to our money with no explanation is simply UNACCEPTABLE.

  • zoton78 Mark Collins (@zoton78) reported

    @Jabir0o @santanderuk I think the whole app is down in UK

  • donnawells82 Tullulah (@donnawells82) reported

    @santanderuk mobile banking on app down but says can log in online but when you try it needs you to go on app the authorise the log in. So actually both are down or out of use. Comical.

  • GazFergs G Ferg (@GazFergs) reported

    @santanderuk Hi, Any chance you could sort your online banking app out? It’s a pretty poor service as per.

  • jopilsbury77 Joanne Hill (@jopilsbury77) reported

    @santanderuk can’t access banking app to pay my bills. Can’t access the online bank on my laptop cause I need to authenticate on the app! When will this be fixed?

  • Jabir0o Jabir (@Jabir0o) reported

    @santanderuk Im abroad in Turkey, I've been trying to make an online payment which prompts i confirm on the app, when i open the app it give me an error message and doesn't load anything. This is just ridiculous i even told Santander that I'll be going abroad!!!!

  • SnelsonVictoria Victoria Snelson (@SnelsonVictoria) reported

    @santanderuk account has been blocked due to supposed fraudulent activity which it wasn’t, it was myself trying to move money. Now locked out of app and account, unable to help in store due to no photo ID on me and hours spent on hold on the phone with a small baby at home

  • myleo2013 Yvonne Cardoso (@myleo2013) reported

    @HWarlow @santanderuk I'm sorry that you are having issues. You can download their app to use online banking. I did it with my iPad for my credit union.

  • HilaryWalls10 Hilary Walls (@HilaryWalls10) reported

    @HWarlow @santanderuk It is possible that the customer service staff member gave you the wrong information, perhaps unwittingly. I know in the past I have not always received accurate information on the telephone from organisation staff. People do make mistakes; it’s frustrating, but nobody’s perfect.