Santander

Is Santander down in Seaham, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Seaham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Seaham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Seaham, County Durham, England 12/21/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Seaham, England

Latest outage, problems and issue reports in Seaham and nearby locations:

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Ian_H_007 Ian Houghton (@Ian_H_007) reported

    @santanderuk Up to your old tricks again. Refusing access to our Club account now our Public Liability insurance is over due and no one will talk to us. #Abysmal #poorcustomerservice 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

  • RichEllerington rich ellerington (@RichEllerington) reported

    @santanderuk Are there currently any issues with the website? I've logged in to my account for the last 3 days but it still won't let me pay anything off my credit card. I've tried several payments off different card but still nothing. It's kinda getting annoying now. Thanks

  • Katrina_Watson Katrina Rose Watson (@Katrina_Watson) reported

    I’m so fed up with the horrible service I’ve been receiving from @santanderuk. They can’t seem to help me at all! Their complaints team are unresponsive! @santanderukhelp

  • dismantlereset tear it down and wear a ******* mask #DemandBetter (@dismantlereset) reported

    @santanderuk it's impossible to get through to your data subject access request team. I've spent an hour on the phone today, twice cut off and having to jump back through your burning hoops, to no avail. Your data is incorrect and you sent my credit card to the wrong address.

  • msemps semps (@msemps) reported

    @santanderuk this is a desperate plea... Can somebody please please help to expedite our solicitors query so we can finally complete our house move? I don't think we can cope with the months and months of ongoing uncertainty much longer 😭

  • AaronArkley Aaron Arkley (@AaronArkley) reported

    Anyone @santanderuk actually working today. Been on hold for 1 hour and 15 minutes to now 😡

  • TheresaFarlow Theresa Farlow (@TheresaFarlow) reported

    Well I was trying to open a new account with @santanderuk but negotiating their web site is like going round in ever decreasing circles. I give up!

  • NaomiCoulthard Naomi Coulthard (@NaomiCoulthard) reported

    @santanderuk how do I get a new account statement without waiting for next month? Your website isn’t clear #confused #proofofaddress

  • ZainAmMo Z (@ZainAmMo) reported

    @santanderuk hey guys, I received a railcard with my student account. It has expired but I am having trouble renewing it. Any help?

  • sardave31 Sarah (@sardave31) reported

    @GarethGT0 @santanderukhelp @santanderuk Absolutely heartbroken - really hope they can sort yours out because this is an awful feeling.