Is Santander down in St Helens, St. Helens, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (42%)
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Website (25%)
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Transactions (17%)
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Login (10%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Santander outage reports came from the following cities: Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh |
Transfer | |
| Leigh |
Mobile App | |
| Liverpool |
Withdrawals | |
| Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Wigan |
Mobile App |
Community Discussion
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Santander Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Mike Smith Sax
(@mikesmithsax) reported
from
Southport, England
WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Mitchell 馬可友
(@vancouverbrit) reported
@santanderuk so annoyed right now. Still no sign of my cheque 4 days after dropped off at post office. Just excuses and untruths from Santander - no actual information. They seem to have no concept of customer service.
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Danny Biello
(@danny_biello7) reported
@santanderuk my card has been blocked, without notice, i've been on hold for over 2 hours for the past 2 days, no one is willing to help,can't get access to my money, I need someone to help ASAP, there are no branches near where I live and all close before I finish work
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Alex Chopra
(@AJChops03) reported
@santanderuk @santanderukhelp After 4 hours of rude, sarcastic and patronising service (or frankly, lack of) and being kept on hold, I was asked to hold EVEN LONGER at which point your COLLEAGUE HUNG UP ON ME. Have they called me back? No! 1/2
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Chris Barraclough
(@ChrisBarraclou3) reported
@santanderukhelp @santanderuk please sort this, I'm so bored waiting on the phone for hours only for you to drop the call before you resolve the problem
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Ian McLoughlin ॐ 💙
(@IanMcL13) reported
@santanderuk Perhaps if kids actually saw money? Y’know if parent weren’t working all hours AND having to go to food banks … that sort of thing? “Money habits develop by the age of 7” in which particular parallel but firmly middle-class universe?
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Jade🚀
(@jade484x) reported
@santanderuk how you gonna "phase out" so many from accessing they're mobile banking because they don't have the latest phone/device? Absolute joke of a bank with constant problems. Am getting a new bank account 👋phones no even 5 years old
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Andie
(@andiev777) reported
@santanderuk Disgusting treatment of my son by Santander. He is a customer and yet you have not helped him over a perfectly reasonable SAR and now he risks failing a security screening for his new job because you have not given him the info he needs! Shame on you!
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JeannettesGreatCakes
(@JeanettesGC) reported
@santanderuk customer satisfaction currently 0/10 account restricted and no resolution date 72 hour callback on complaint logging. Worst experience in 39 years of banking with you.
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Kevin Anthony Haynes
(@kevihaynes) reported
@bancosantander @santanderuk Do you believe in modern slavery? Your website claims you are against it, yet your employees do best to modern slave me, via chicanery + avoidance beyond 30 days of clearance and payment of bank funds for my U.S studio work. I want access to my money.
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Sherilyn Chu-Robayo 💫
(@sherilynleanne) reported
@santanderuk @santanderukhelp My contactless cards didn't work on the bus this morning. I tried with my phone and my physical cards, is there a technical error on your system? Thank you.