Santander

Is Santander down in St Helens, St. Helens, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Helens, St. Helens, England 03/26/2026 13:55

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Santander outage reports came from the following cities: Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeigh Transfer
United KingdomLeigh Mobile App
United KingdomLiverpool Withdrawals
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomWigan Mobile App

Community Discussion

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Santander Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • EmmaJTaylor76 Emma Taylor 💙 (@EmmaJTaylor76) reported

    @santanderuk Trying to redeem free student Railcard but system error won't let transaction complete. Is there an issue ATM?

  • TinaPeople Tina People (@TinaPeople) reported

    Can anyone help? Mother whom I am carer for has just been scammed. No help from @santanderuk as no response on 24/7 helpline

  • duncanbudd Duncan ダンカン (@duncanbudd) reported

    @santanderuk trying to send you a phishing email I received but it bounced with an error about a poor MTA reputation. Looks as though you have blacklisted my IP address 🤷

  • emilie_fielding EmilieFielding (@emilie_fielding) reported

    @bancosantander @santanderuk going into a branch today and I couldn’t help but feel sorry for the staff working for you. You’re cutting the staff working for you and stressing everyone who works for you and visits the branches out. It’s horrible!! #santander

  • JamesMc_C James McConnell 🇪🇺 (@JamesMc_C) reported

    Unbelievable that @santanderuk App still doesn't have cheque scan like "all" other banking apps. They've closed all my local branches - so how? btw website gives instructions how to do it..I assume in Spain. Is this a dying bank in UK?

  • SabrinaMadlyn Sabrina🇵🇸 (@SabrinaMadlyn) reported

    @santanderuk why is it so difficult to get connected to an actual person and not a robot? I'm outside the UK and I need help with my bank account!

  • S44235689 Niall S (@S44235689) reported

    Dear @santanderuk trying to change my address online. New address is 140years old but you cannot find it. Chat - not working Phones - closed Printable form - no printer. This after freezing my account a couple of weeks ago.

  • EmmaJTaylor76 Emma Taylor 💙 (@EmmaJTaylor76) reported

    @ellieC_williams @santanderuk Spoke to the Railcard peeps. Their site is going through an upgrade so apparently some people are having issues. They advised calling to set up. I'm going to give them a call on Monday

  • alexiswinter52 Alexis Winter (@alexiswinter52) reported

    @santanderuk Can't log on online as it won't take me to the log on page-anyone else having problems?

  • Theo_Griff TheoGriff, 🇪🇸🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Theo_Griff) reported

    @RHJOfficial Thank you. I hope @santanderuk and @santanderukhelp note that people are advising to move from Santander due to abominable customer service. Certainly my experience where since Wednesday they have blocked me from transferring money, and emails and phonecalls don't unblock.