Santander

Is Santander down in St Helens, St. Helens, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Helens, St. Helens, England 12/03/2025 04:50

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Santander outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomWigan Mobile App
United KingdomOrmskirk Mobile App
United KingdomWigan Mobile App
United KingdomWigan Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • StaceySavage15 Stacey👑👑👑 (@StaceySavage15) reported

    @santanderuk Hi it says my loan payment is due 1st August but no money has been taken can you help

  • TAOSOLUKE Luke (@TAOSOLUKE) reported

    Who’s a good bank to go with because @santanderuk have the worst online service you could ever deal with bro…

  • Rosie_Hart Rosie Hart (@Rosie_Hart) reported

    Disgusting behaviour from @santanderuk - completely and suddenly cut my overdraft due to being on MATERNITY LEAVE - of course my circumstances have TEMPORARILY changed. Really disappointing service to a loyal customer and especially a new mum in this pandemic.

  • wynn_andy Andy Wynn CMktr MCIM (@wynn_andy) reported

    Having real problems with my sons bank account @santanderuk, asking for more ID over a month after setting it up and having several IDs provided, now locked his account. Would be nice if there was some way of speaking to them, but seems not, got to be a better option elsewhere

  • MeesterWormwood the real G (@MeesterWormwood) reported

    To be clear a bank like @santanderuk know *exactly* what their call wait times are, when peak times are. They have service desk tooling that monitors all of this. The truth is they don't care. Their customer's time has little worth to them & their financial model to do business.

  • Shoshannalouis Shosh (@Shoshannalouis) reported

    @santanderuk please help me! I need my bank statement endorsed with a stamp in branch. Theres no information online about how to do this and the automated service won't help me.

  • Katrina_Watson Katrina Rose Watson (@Katrina_Watson) reported

    @santanderuk have still not been able to resolve my problem, what a disappointment @santanderukhelp

  • SwindlehurstJ Jack A. Swindlehurst (@SwindlehurstJ) reported

    Is @santanderuk just slowly breaking down completely? Online banking is down again. Anything major you want to tell us?

  • ORION1703 Simon (@ORION1703) reported

    @santanderuk It's a shame you don't invest more of those profits into more staff. Over an hour waiting on the phone to discuss suspected credit card fraud. Very poor customer service.

  • Barbsms78 Matthew Barber (@Barbsms78) reported

    @santanderuk awful company. Called to speak to someone about a loan today. Talked to me like a fool when asking questions about the approval process??? I’m so sorry for being so foolish and not understanding HOW YOU DO YOUR JOB!