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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around St Helens, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Santander Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • LongTingz_L17
    Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • mikekivi
    Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • Blaiise1
    Blaise™🇮🇹🇳🇬 (@Blaiise1) reported from Westhoughton, England

    @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

  • JoBoyd71656844
    Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • odinevents
    Odin Events (@odinevents) reported

    @santanderuk over 2 hrs on the phone to have it put down, call back and now waiting over 50 mins ... and still no reply!! 🙄

  • Neesh_bloggs
    Neesh (@Neesh_bloggs) reported

    @santanderuk I've had an ongoing issue with credit card payments being refused for over 3 weeks now. I've made 3 phone calls to you in that time and had 3 promises of callback. Not happened. Now been on hold for 40 minutes to try to get through AGAIN. Not impressed

  • Minimaria
    MiniM🦋 (@Minimaria) reported

    Santander is the worst bank!! Over an hour to speak to customer service! @santanderuk @santanderukhelp

  • PJayy97672133
    PJayy (@PJayy97672133) reported

    @santanderuk 3 hours waiting for Santander mortgages to answer phone still waiting branches close a ,3 is anyone working for this company they seem to have no staff

  • adriennelevison
    Adrienne Levison (@adriennelevison) reported

    @santanderuk Telephone banking hours apparently 8am to 8pm. Phoned at 7.40pm but closed!!! Great service! Had phoned at midday but waited 4 ages then put phone down. GET YOUR ACT TOGETHER ! Enough of calls may take longer 2 answer & sorry u are having to wait.

  • jamesr_pcw
    James Robinson (@jamesr_pcw) reported

    Shocking customer service @santanderuk three calls 230 minutes of life wasted and no answer. Sort it out

  • SunnySian7
    Veritas (@SunnySian7) reported

    Why do @santanderuk customers have to wait over 1 hour to get through to customer service? No 📞 back option, no estimated waiting time - Your customer service needs to level up or you will lose a ton of business. I just want to pay you please help me, help you take my 💰

  • SunnySian7
    Veritas (@SunnySian7) reported

    @pllowry @santanderuk I've been in the queue for 1 hour and 15 minutes now. I just want to pay my mortgage...at first I got the annoying automated service with robowoman and the abysmal music. Now I just have ringing - I'm beginning to wonder if it's just been redirected to an empty room with a line

  • lyndyloobyloo
    scooby 🦊 (@lyndyloobyloo) reported

    @santanderuk is it company policy that branch managers and complaints investigation team ignore customers letters? Written twice to the Tonbridge branch manager and no reply and same big standard reply from complaints. Terrible customer service 😡

  • joie_nouvelle
    Joy of SBM (@joie_nouvelle) reported

    @MorganBroadcast I have just read your thread. This is a nightmare, I truly hope that @santanderuk act now!!! They have failed to take action and then compounded their failures by calling you on your stolen mobile. (WTF) I’m so sorry you are having to deal with this! 🥲