Santander

Is Santander down in St Helens, St. Helens, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Helens, St. Helens, England 01/19/2026 11:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Santander outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Withdrawals
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomWigan Mobile App
United KingdomOrmskirk Mobile App
United KingdomWigan Mobile App

Community Discussion

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Santander Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Rosmack Ros Mackenzie (@Rosmack) reported

    @santanderuk Any idea how long the app will be down. I can’t access my account.

  • sarahdavison_6 Davo! (@sarahdavison_6) reported

    @santanderuk Can’t use app or telephone banking. I need to get to my money! How long will this be down?

  • benny01020304 Benny Scotland (@benny01020304) reported

    @santanderuk nice one Santander, closing branches left, right and centre yet your app and online banking have both been down for several hours now. Simply not good enough.

  • Brethers Nick Bretherton (@Brethers) reported

    Well thanks @santanderuk @santanderukhelp just had to abandon the weekly shop as your crapp wasn’t working nor could I call anyone or use the online web chat. What a great bank! Sort your **** out

  • Howardsway17 Howard (@Howardsway17) reported

    Hmm, closing branches, shonky IT maintenance... I may need to rethink who I bank with @santanderuk. Very frustrating customer experience. In the meantime, I would be grateful if online banking was fixed asap, Saturday am is the only time I get to catch up with admin.

  • djoshea77 Dave O'Shea (@djoshea77) reported

    @SteveGinge19 @SuzanneLestrade @santanderuk Had same problem, but appears to work for small amounts, try £25. Might work?!

  • chijiokenwaob chijioke (@chijiokenwaob) reported

    @santanderuk How long would it take to resolve this issue? My whole Saturday plans are in jeopardy as I can’t go out and waiting on this fix

  • TheDramDrinker Mark (@TheDramDrinker) reported

    That planned maintenance went well eh @santanderuk ! Can’t log on via app, website or by using the force 🤯🤯🤯🤯

  • BenKastro357 It is - what - It is 👀 (@BenKastro357) reported

    So I can’t access any of my account because @santanderuk says I can’t.

  • louiseS22366704 louise S (@louiseS22366704) reported

    @RShak93 @santanderuk It wouldn't let me take money out but let me use my card okay wtf!