Santander

Is Santander down in St Helens, St. Helens, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Helens, St. Helens, England 01/02/2026 07:25

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Santander outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Withdrawals
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomWigan Mobile App
United KingdomOrmskirk Mobile App
United KingdomWigan Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

  • Blaiise1 Blaise™🇮🇹🇳🇬 (@Blaiise1) reported from Westhoughton, England

    @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • vastini vasco (@vastini) reported

    @KeithHuewen @santanderuk You need to swap over to @StarlingBank Much better service. 👌👍

  • 3enwatkins Ben Watkins (@3enwatkins) reported

    @santanderuk loan headline rate = 3.0%. Rate offered on website during application = 3.0%. Actual rate buried under pages and pages of fine print in the contract = 10.9%. This is just the kind of sharp practice @TheFCA needs to crack down on.

  • whitetigeruk WhitetigerUk (@whitetigeruk) reported

    @santanderuk Still not working, just been rejected again , this is becoming a joke now over 24 hours and you say its fix when all the other comments say otherwise..time to move my accounts and savings elsewhere

  • carryonkelzy KellyLou (@carryonkelzy) reported

    @santanderuk Still having issues! 😩😡

  • d4nw00 Yourslef (@d4nw00) reported

    @santanderuk You are still having issues and the problems have not been resolved. 2 grand for flights, payment pending in your system, detected as rejected by the airline, tickets issued, but checking booking says I need to pay within 14 hours. What am I supposed to do?

  • DonVito29985036 Don_Vito (@DonVito29985036) reported

    @santanderuk You certainly haven’t resolved anything. My card payments are declining online still and have been for 2 days. This is a joke Santander. Sort it ******** out!!!!

  • d4nw00 Yourslef (@d4nw00) reported

    @santanderuk Boilerplate repetition of the same ambiguous message is not useful. Why is a major bank experiencing such issues with a fundamental aspect of their business for DAYS? It's highly concerning.

  • laurencsxo Loz (@laurencsxo) reported

    @santanderuk Still having issues

  • Hevjovi Heather Phillips (@Hevjovi) reported

    @santanderuk Also to be told she'll have to wait up to 5 days for money to be returned to her account is disgusting....she can't even transfer money to another account because of ongoing issues

  • cranston65 Ian Cranston 🌈 (@cranston65) reported

    It's ok it's a problem with @santanderuk