Santander

Is Santander down in St Helens, St. Helens, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Helens, St. Helens, England 11/27/2025 13:00

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Santander outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomWigan Mobile App
United KingdomOrmskirk Mobile App
United KingdomWigan Mobile App
United KingdomWigan Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • helenjlittleone Helen Littlewood (@helenjlittleone) reported

    @santanderuk Hello I have been waiting for a reply on chat for two and a half hours is this normal? I don’t know how else to get in touch to sort my problem out if there’s anything you could do to help I would be extremely grateful. Thank you.

  • Mrmilka92 Mr.milka (@Mrmilka92) reported

    @santanderuk I have still not received a payment I was waiting for and with it being bank holiday tomorrow time is running out for me to actually get this issue sorted before it ruins my bank holiday plans

  • Oguemisu Oguemisu (@Oguemisu) reported

    @LauzSienna @santanderuk Their chat is not working, calls not answered, what a disaster! My account is going in overdraft where the money has been sent.

  • iamryanodonnell Ryan O'Donnell (@iamryanodonnell) reported

    @santanderuk Santander always seems to have these issues, whereas @monzo hardly ever does.

  • Steve5312 Steve (@Steve5312) reported

    @santanderuk Prehaps you should spend more time answering the phones instead of being fashionably woke..... that way you could show your support for all your customers.

  • CatorJim Jim Cator (@CatorJim) reported

    @santanderuk I think it was Ripple net payments that was down and their affiliate banks.

  • HandyAndy777 A B (@HandyAndy777) reported

    @santanderuk have you reset your app? It's now asking for all the sign in details

  • Rosie_WattTW3 Rosie Watt (@Rosie_WattTW3) reported

    @santanderuk been on hold for 60 minutes now and not spoke to anyone about my issue. My local bank can’t help me. I know everywhere is short staffed but this is ridiculous.

  • TinyYoongu Amy ⁷ (@TinyYoongu) reported

    @santanderuk no help available for my money that’s literally disappeared into thin air? Can’t get anyone on the phone or online? No answers as to where my money is. Once my money is found I will be leaving the bank always been terrible!!!!

  • CharlotteYeom16 Charlotte Yeoman (@CharlotteYeom16) reported

    @santanderuk How long will it be down?