Is Santander down in St Helens, St. Helens, England?
Problems detected
Users are reporting problems related to: mobile app, website and login.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Santander
Santander is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (48%)
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Website (23%)
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Login (14%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Santander outage reports came from the following cities: Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh |
Transfer | |
| Leigh |
Mobile App | |
| Liverpool |
Withdrawals | |
| Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Wigan |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Mike Smith Sax
(@mikesmithsax) reported
from
Southport, England
WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Mary Mowat
(@MaryfMowat) reported
It's when things go wrong that you really find how a bank deals with individuals. Been with @santanderuk for a long time but over the last few days their customer services + complaints handling has been poor. Everyone makes mistakes, but the way they've responded is inexplicable.
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Ushma Gudka
(@UshmaGudka) reported
@santanderukhelp @santanderuk Doesn't help if you want a children's account which can't be applied for online! Managed to do it far more easy with other banks. And really 11 months! Your response indicates that this isn't important to the bank.
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Tina coleman
(@TinyTina1981) reported
All I got was automated responses even from the customer service team. Thank goodness for @santanderuk who did help and allowed a refund on my credit card. Having used @wowcher a lot in the past NEVER AGAIN!!
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Lauren Anderson
(@fun5131) reported
@santanderuk I lost my online banking information as I haven’t used it for years. I tried to phone the customer service hundreds of times and wanted to use it online again. But never get worked. Either no body answer the phone(waiting more than 20mins) or no body get it resolved.
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Jonathan Banks
(@JonathanBanks) reported
@santanderuk is there a problem with online banking today. I keep getting logged out after a few seconds and taken back to the login screen.
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Paul
(@Pauldonny1983) reported
Anyone having issues getting on to #santander app?? @santanderuk
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Pixie Vannucci
(@Pixie_vannucci) reported
@Mystsoftymes @santanderuk @CWUnews I just want to fix our broken systems you know people need better they deserve better
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Pixie Vannucci
(@Pixie_vannucci) reported
@Mystsoftymes @santanderuk @CWUnews later after I tried to kill myself still in the episode i was having when I tried it so I was "hostile" the woman got snotty with me and said she wasnt there to be talked to like that i mean what is she there to do she said shed help me for over a year but actually did nothing
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Eive Fynkak
(@fynkak) reported
@santanderuk I have been ringing 08009179170 for HALF AN HOUR! Are you working today ?#furiousatsantander
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monish sengupta
(@sengupta_monish) reported
Dear @santanderuk thank you for your great service. I was on the phone for 16 minutes when one of you picked up the call inspite being so busy. Then the guy told me hold the line for a brief moment. The moment never came. After 10 minutes you just disconnected the call.