Santander

Is Santander down in St Helens, St. Helens, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Helens, St. Helens, England 11/30/2025 19:10

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Santander outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomWigan Mobile App
United KingdomOrmskirk Mobile App
United KingdomWigan Mobile App
United KingdomWigan Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • simonjbaker Simon J Baker (@simonjbaker) reported

    @santanderuk Why does quick transfer between internal accounts still not work. It's been broken for over a year now.

  • Beaver_icp Beaver.icp ∞ (@Beaver_icp) reported

    @ShoreProgress UK banks have also recently decided to totally block people from transferring money into Crypto. Recently @santanderuk announced that during sometime in 2023 they will be totally blocking customers out of crypto.... Everything is so suspect. FTX madness, CBDC, Bank blocks....

  • fogelini Richard Fogelman (@fogelini) reported

    @santanderukhelp Basically @santanderukhelp @santanderuk can’t help. Must call back tomorrow and wait for another hour. All while I still have no card. Thanks so much

  • TraceyWAbbott Tracey Abbott (@TraceyWAbbott) reported

    @santanderuk it takes less than 24hrs to be notified you’ve cancelled your mortgage DD yes we’ve remortgaged because you wouldn’t help ! And it takes 14 days to process the difference owed ? Now slammed with charges because you can’t give us what we are owed absolute robbers 😡

  • aholalife ♥️ (@aholalife) reported

    @santanderukhelp @santanderuk I keep getting an error message when trying to see my transactions can you help?

  • francine_morris Dr Francine Morris (@francine_morris) reported

    @santanderuk You gave my daughter a free overdraft while studying(terrible practice). She couldn’t pay it back at first because she graduated straight into the pandemic. She paid it all off as soon as she got work. Now she has a terrible credit score. So much for social value!

  • dyndre0629 0629 (@dyndre0629) reported

    @santanderuk I just transferred some money from my account but hasn’t arrived at my Nationwide account. Is there an issue with payments?

  • justlaura91 Laura Ward-Thompson (@justlaura91) reported

    @santanderuk can't fix my problem without going to a bank! Can't visit a bank because the bank closes before I can get there and there aren't any I can just pop out to now most of them have closed. I've now been blocked out of my online account 🤯 great 👍

  • AlexMcFadyen136 Alex McFadyen (@AlexMcFadyen136) reported

    @santanderuk @santanderukhelp have the worst customer service! Shocking line due to them working from home and no help. Refused to give any information so I could log a complaint. Will never bank with them again!!!!

  • XGPinthegarden1 inthegarden (@XGPinthegarden1) reported

    @santanderuk Hello, I've just registered for your new boosts program. Just one comment about the drop-down menu - select Mr, Mrs, Ms or Miss. I'm Dr so I'm miffed. Please can this be sorted out?