Santander

Is Santander down in St Helens, St. Helens, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Helens, St. Helens, England 12/03/2025 17:30

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Santander outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomWigan Mobile App
United KingdomOrmskirk Mobile App
United KingdomWigan Mobile App
United KingdomWigan Transactions

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • Blaiise1 Blaise™🇮🇹🇳🇬 (@Blaiise1) reported from Westhoughton, England

    @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • dhowick1980 Daniel Howick ⭐⭐🌍 (@dhowick1980) reported

    Really disappointed at your network being down @santanderukhelp @santanderuk my wages are supposed to go in tonight but thanks to you they haven't, I need to be able to pay my bills, you need to sort this straight away!

  • DianeW1969 Diane Wright (@DianeW1969) reported

    @santanderuk But your not sorry that’s the issue , the app is constantly showing a msg that it’s “updating “ and transfers/payments might be delayed, your one of the biggest banks and absolutely rubbish @h_palmerx what do you think?😡

  • ShaniaMayy Shania-May (@ShaniaMayy) reported

    @santanderuk I am still unable to access my online banking 9 hours later

  • jasonbarlow88 JJ (@jasonbarlow88) reported

    @santanderuk I'm really struggling to order food for my family tonight and were all going to starve as I'm being being declined and I can't access my mobile banking to transfer money to another card. ???? #help #santander

  • xjesspowellx Jess (@xjesspowellx) reported

    @Sando34916 @santanderuk this has happened with me i’ve been waiting for them all night, i need my wages urgently aswell, hopefully the issue will get fixed soon

  • AJSAYWHAAT AJ (@AJSAYWHAAT) reported

    @shanedevine5 @santanderuk Thing is though are you able to actually use what you’ve sent over? nobody can access cash machines or pay things online even if they have balances to use

  • AJSAYWHAAT AJ (@AJSAYWHAAT) reported

    @santanderuk This seems like more than just ‘technical issues’- payments not being sent, transactions not working, payments between other banks not working, website down, app down, ATMs not regnocinising Santander being operational, ATMs eating cards, the entire bank is down. With no update😑

  • Natalie32719483 Natalie (@Natalie32719483) reported

    @santanderuk Weres my money I’ve got 4 kids to support my electric going to run out this needs sorting

  • jason291096 Jason (@jason291096) reported

    @santanderuk Fix it asap

  • GraemeC60278265 Graeme Cooper (@GraemeC60278265) reported

    @ian12795557 @santanderuk Been saying that since 6.20pm m8 so wudnt count on anytime soon Working??