Santander

Is Santander down in St Helens, St. Helens, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Helens, St. Helens, England 03/04/2026 03:25

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Santander outage reports came from the following cities: Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeigh Transfer
United KingdomLeigh Mobile App
United KingdomLiverpool Withdrawals
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomWigan Mobile App

Community Discussion

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Santander Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MaryfMowat Mary Mowat (@MaryfMowat) reported

    It's when things go wrong that you really find how a bank deals with individuals. Been with @santanderuk for a long time but over the last few days their customer services + complaints handling has been poor. Everyone makes mistakes, but the way they've responded is inexplicable.

  • Pixie_vannucci Pixie Vannucci (@Pixie_vannucci) reported

    @Mystsoftymes @santanderuk @CWUnews later after I tried to kill myself still in the episode i was having when I tried it so I was "hostile" the woman got snotty with me and said she wasnt there to be talked to like that i mean what is she there to do she said shed help me for over a year but actually did nothing

  • chrisneill Chris Neill 🇪🇺🏳️‍🌈 (@chrisneill) reported

    In your Peckham branch @santanderuk, there is only one person serving a queue that stretches out to the street. Do you not have anyone else who can help?

  • lrg1954 linda green (@lrg1954) reported

    @santanderuk if dial no on statements 0800 9 123 123 easy to miss the 9. Did that got answer saying no longer number for u, dial another customer no costing 65p per minute. Scam to beware of.

  • Fubarrockchick Lady ***** (@Fubarrockchick) reported

    Absolute joke from @santanderuk literally about 2 weeks to get access to your online account,working in the dark ages with letters.@StarlingBank if you want better securer banking 👍

  • Pixie_vannucci Pixie Vannucci (@Pixie_vannucci) reported

    @Mystsoftymes @santanderuk @CWUnews at all to help me

  • charleshadji Charles Hadji (@charleshadji) reported

    @santanderuk you block my online banking access when I am trying to transfer to one of my own accounts, ask me to call you and then you have me on hold for 22 minutes and counting - do you think this is acceptable? #useless

  • Zephyrjock Zephyrjock 🏴󠁧󠁢󠁳󠁣󠁴󠁿🥌🏉 (@Zephyrjock) reported

    @santanderuk Been holding for over an hour now. I get that your lines are busy but there comes a point where it is clear you don't have enough people dealing with calls. That time has now passed.. How do I get some customer service?

  • fynkak Eive Fynkak (@fynkak) reported

    @santanderuk I have been ringing 08009179170 for HALF AN HOUR! Are you working today ?#furiousatsantander

  • ImamAhm21224286 Imam Ahmed (@ImamAhm21224286) reported

    @santanderuk on hold for more than one hour, was put through to the fraud team by a member of staff who couldn’t deal with the issue at hand. Made a substantial payment which has been blocked and for some reason my primary contact number was not used to get in contact #terrible