Is Santander down in St Helens, St. Helens, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Santander outage reports came from the following cities: Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh |
Transfer | |
| Leigh |
Mobile App | |
| Liverpool |
Withdrawals | |
| Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Wigan |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Mike Smith Sax
(@mikesmithsax) reported
from
Southport, England
WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Peak Heating
(@ThePeakyPlumber) reported
Hey @santanderuk i know your lines are really busy (insufficiently staffed) and i know your web site says there's a form there (but there isn't , really is there ) Other then going into town to see the clerk is there a way you can send me the form to dispute a payment. Thanks
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miss
(@miss_AMEENARH) reported
@Tamchlo @santanderuk My business account was hacked and disabled too. Appeal never worked, I uploaded my ID cards, my photos, and gave them my mobile numbers, I got no response from support, not until someone referred me to @malcomm_55 on Twitter who helped reactivate my account
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David
(@Dave_Petts) reported
@sen_j59 @santanderuk First Direct. I can’t fault their customer service
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Alejandro Brenes
(@AJ_Brenes) reported
@santanderuk @santanderukhelp 3 weeks+ since all documentation was sent to open an account and still nothing. 1hour+ on the phone for someone to say, you are having problems with the accounts and to just wait. I had thought of moving my account with you, now I'm not sure sure.
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Scruffy Upholstery 💙
(@LouParkins73) reported
@IrvineWelsh @santanderuk have great customer service.
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Kathy Martin
(@KathyMartin001) reported
@sen_j59 @santanderuk Santander are notorious for their crap customer service.
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She Who Lives
(@_justaish) reported
@santanderuk is the banking app down? Need to book a flight & can't log in!!!
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Seán O
(@sen_j59) reported
Am currently on the phone to @santanderuk and am already waiting more than 30 minutes to speak to an adviser. Does anyone use a bank or financial services company that provides a decent customer friendly service??? Asking for a friend!
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Max'sKnackers
(@JosefEdwards8) reported
@sen_j59 @santanderuk @Nationwide absolutely first rate customer services👍
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Frank
(@Fratz90) reported
@santanderuk @santanderukhelp Unable to make payment or use your app!!! Firstly server error now technical issue... Is this the norm ? Not so glad I switched now.