Is Santander down in St Helens, St. Helens, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Santander outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Wigan |
Mobile App | |
| Ormskirk |
Mobile App | |
| Wigan |
Mobile App | |
| Wigan |
Transactions |
Community Discussion
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Santander Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
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Mike Smith Sax
(@mikesmithsax) reported
from
Southport, England
WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Unstabilized AU
(@UnstabilizedAU) reported
@santanderuk Automated messages: "There's a lot of people trying to call us right now and our lines are busy". Also santander: *here, listen to this automated message for 5 minutes and let us try to get a sample of your voice*. **** off will you.
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AndrewRachaelCleaver
(@andyrachcleav10) reported
@santanderuk what a joke they are cash machine swallowed my cards mobile banking app not working can't get any of my money out no cash on me and customer service close at 6pm what a joke this bank is
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James Sibley
(@jssibley) reported
@santanderukhelp Please answer my questions @santanderuk @santanderukhelp. Or does your deliberate silence and lack of response show how you know this is unethical and unprofessional. WHERE IS YOUR CUSTOMER SERVICE and duty of care?
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Louise Bullard
(@LouiseBullard7) reported
@Giles1974 @santanderuk Had same problem when logging in through chrome. Logged in via Microsoft Edge and had no issue sending a payment.
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James Sibley
(@jssibley) reported
@santanderukhelp @santanderukhelp @santanderuk confirms they really REALLY do not care as they confirm here they do not want to help. DIABOLICAL
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DavedTheGooner
(@DavedTheGooner) reported
@santanderuk Hey santander Sorry for bothering you but myself and my wife have been on your fraud Line for over an hour each on because my wife's account has been compromised Just the 2 hours between us. They are still trying to take money Fix this!!!!!
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James Sibley
(@jssibley) reported
@SantanderUKHe10 Staggering!!! If you bother to read all the previous tweets you know but I understand that @santanderuk @santanderukhelp dont actually help anyone!!
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Kay Green
(@KJG2345) reported
@santanderuk my credit card isn’t working 45 minutes on hold still haven’t got through this is an absolute joke!
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maria cosgrove
(@ghostlemur) reported
@Giles1974 @santanderuk I have the same problem
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Portland Bill
(@Bill5Portland) reported
@santanderuk Why have savers interest rates not risen , yet the borrowing intrest rats have as has the Bank of England interest rates ,yet again Santander let there savers down whilst they will be increasing their profits