Is Santander down in St Helens, St. Helens, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (15%)
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Website (13%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Santander outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Withdrawals | |
| Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Wigan |
Mobile App | |
| Ormskirk |
Mobile App | |
| Wigan |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Mike Smith Sax
(@mikesmithsax) reported
from
Southport, England
WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Raquel Frdez-Veiga
(@emocionycambio) reported
@MorganBroadcast @santanderuk In every countries in every places People are mistreated by who should help us. Both the bank and the Gym (they have to respond with their insurance). It's an absolute #shame
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NattyNat
(@Natty_W) reported
@MorganBroadcast This is awful! I’m so sorry this happened! @VirginActiveUK @santanderuk why are you doing sod all about this?!
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Myz Lilith
(@MyzLilith) reported
@bethanyrutter @santanderuk You have to be logged in to the banking app to view your pin. So if a criminal can see it, they're also already in a position to transfer your entire balance to another account. But the fact that these people managed to unlock the phone *and* access the banking app is terrifying.
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Paula Lindores 💙
(@PLindores) reported
@MorganBroadcast So sorry to hear about this awful experience Charlotte & how amazing that so many people are responding with great advice. I really hope you get your money back soon & @santanderuk & @VirginActiveUK hang their corporate heads in shame.
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(((Fran Lewis))) Lady Lewis of Laffak
(@iverlean) reported
@annettesjl @santanderuk @santanderuk You are seriously making me consider my options - I have been a customer a long time, but this really makes me want to move my account!
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Teddy Leppington
(@TeddyLeppington) reported
@MorganBroadcast Try you and yours, BBC RADIO 4 consumer programme. I'm a @santanderuk customer seriously thinking if it's wise to remain so.
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Rebecca Roberts
(@beckylj_roberts) reported
@MorganBroadcast Charlotte, I don’t know you but this is absolutely awful and my heart goes out to you. I will be advising my three kids to look at other banks ASAP. I really hope you manage to get this resolved and @santanderuk and @VirginActiveUK start to take some responsibility. Take care x
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Coco62😷
(@Coco62mw) reported
@MorganBroadcast This is terrible, I hope @VirginActiveUK and @santanderuk make sure you get reimbursed
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hamsters.screenplay
(@HamstersScreen) reported
@MorganBroadcast @santanderuk If someone has your phone, they have access to your card PIN via whatever banking apps you have installed. In the Santander app it's Manage Cards > View PIN (I can't attach a screenshot as the app doesn't screenshot for "security" reasons but I could take a photo on a 2nd phone)
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Lisa Hignett
(@Lolisa46) reported
@MorganBroadcast I have never had an issue with @santanderuk but this is very worrying. My heart goes out to you Charlotte