Santander

Is Santander down in St Helens, St. Helens, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Helens, St. Helens, England 12/28/2025 17:15

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Santander outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Withdrawals
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomWigan Mobile App
United KingdomOrmskirk Mobile App
United KingdomWigan Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • msemps semps (@msemps) reported

    @santanderuk this is a desperate plea... Can somebody please please help to expedite our solicitors query so we can finally complete our house move? I don't think we can cope with the months and months of ongoing uncertainty much longer 😭

  • sardave31 Sarah (@sardave31) reported

    @GarethGT0 @santanderukhelp @santanderuk Absolutely heartbroken - really hope they can sort yours out because this is an awful feeling.

  • Kishanp23 Kishan Patel (@Kishanp23) reported

    @santanderuk I knew your service wasn't great, but didn't realise how shockingly bad it was until today. My parents attempted a high value transaction which got suspended for fraud checks (absolutely fine), got through to an agent on the phone who suspended the account (1)

  • FoxyDavy David Bayley (@FoxyDavy) reported

    @AskNationwide Presumably will be wasting my time - please send paperwork to close all of my accounts - it’s not the £12 it’s the principle & the way I have been treated @santanderuk @HSBC_UK - can any of you guys help I have 4 Nationwide savings, 3 Current & credit card to move.

  • ShinyShep Claire Sheppard (@ShinyShep) reported

    Help please @MartinSLewis are all mortgage providers declining to lend to those who’ve received furlough or SEISS? Or is it just @santanderuk ? Surely this applies to millions of potential customers?

  • EarthToWill Will Murray-Phillips (@EarthToWill) reported

    @santanderuk are you having an issue with your applications system online? I can't get past the first stage without it crashing!!! Thanks

  • knobalob Sophie A 👸🏼 (@knobalob) reported

    Trying to get through to the fraud team at @santanderuk and it keeps hanging up… Anyone wanna help?

  • Valentine06 Shaun Valentine (@Valentine06) reported

    Keep getting an error message on my online banking any time I try to do anything... @santanderuk

  • benjitweets86 Jo Benjamin (@benjitweets86) reported

    @santanderuk @santanderukhelp I spoke to your mortgage department about some correspondence sent by my conveyancer a week ago and they said they are currently dealing with correspondence from 24th June. This kind of delay doesn’t exactly say “valued customer”.

  • dismantlereset tear it down and wear a ******* mask #DemandBetter (@dismantlereset) reported

    @santanderuk it's impossible to get through to your data subject access request team. I've spent an hour on the phone today, twice cut off and having to jump back through your burning hoops, to no avail. Your data is incorrect and you sent my credit card to the wrong address.