Santander

Is Santander down in St Helens, St. Helens, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Helens, St. Helens, England 03/29/2026 00:00

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • flyme2them00n Sherbet lemon (@flyme2them00n) reported

    @santanderuk are you having transfer issues? I transfered to a payee last night it went through to the right account right name but this morning its a different name different payee it went to?

  • aprilcdoyle April Doyle (@aprilcdoyle) reported

    @carolinesgreen @santanderuk Noooooooooooooooo I'm so sorry, that's really awful to hear - I thought banks were always more supportive in cases like this.

  • HeidiGoldsmith8 Heidi Goldsmith (@HeidiGoldsmith8) reported

    Is anyone else having issues with their @santanderuk mobile app. Pending payments have cleared but still show as pending. #banking

  • XGPinthegarden1 inthegarden (@XGPinthegarden1) reported

    @santanderuk hi, your new boosts are not working tonight, I'm being sent round and round logging in to be told, "Your session has expired." Would be nice to be able to log on more than once.

  • MattJamesAndo MJA (@MattJamesAndo) reported

    @santanderuk every staff member who I spoke to at @santanderuk said they have zero idea why my account has been blocked and never seen it before in all their years working there...

  • aenn1 anne buchanan (@aenn1) reported

    @santanderuk took out an Isa haven’t received my gift voucher yet. Who can I ask about this, not easy to get an answer from anyone on the website!

  • emmacatster Emma Steven (@emmacatster) reported

    @santanderukhelp I just wanted to follow up with this almost a year later to say that we are still waiting for @santanderuk to change the addresses on our accounts. Customer service is so rude. We even flew to London and went into a branch over the summer with documents. Still refused!

  • Mazria74 Maria (@Mazria74) reported

    @santanderuk disappointing to find as a customer I can’t get my money in change from a cashier as you don’t keep coins in tills as you have a coin counter in branch. #noservice #disatisfied

  • dmg2505 DMG2505 (@dmg2505) reported

    @santanderuk @santanderukhelp ....anyone there..?? When will you respond and address your customer issues, caused 100% by your failings...????

  • sukh_sanger Sukh ****** (@sukh_sanger) reported

    @santanderuk @santanderukhelp @santanderukbiz Is anyone having issues with sending multipayment? I cant stop the payment and send everyone their wages individually. I am taking phone calls from my 35 staff who are livid!😡