Is Santander down in St Helens, St. Helens, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Santander outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Withdrawals | |
| Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Wigan |
Mobile App | |
| Ormskirk |
Mobile App | |
| Wigan |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Mike Smith Sax
(@mikesmithsax) reported
from
Southport, England
WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Yourslef
(@d4nw00) reported
@santanderuk You are still having issues and the problems have not been resolved. 2 grand for flights, payment pending in your system, detected as rejected by the airline, tickets issued, but checking booking says I need to pay within 14 hours. What am I supposed to do?
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💭
(@Shortavelli) reported
@OfficialNolay @santanderuk 🤨 last thing I need. I better check... I've had problems with cashpoints not accepting my card (even a new one they sent out after one actually ate it!) It just won't go in! I haven't tried this new card yet probably gonna have the same problem coz it's as flimsy as the others
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Ian Cranston 🌈
(@cranston65) reported
It's ok it's a problem with @santanderuk
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Steven Foley
(@sdf1981) reported
@santanderuk are you still having card problems as need to put petrol in my car today for work, don’t even want to go and look like fool with people telling me it’s been decline, but if it does will be complaining also moving my accounts
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Dave
(@dave_grumpy) reported
@santanderuk Still not working, taking a long time to fix (days!!!?!)
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Yourslef
(@d4nw00) reported
@santanderuk Boilerplate repetition of the same ambiguous message is not useful. Why is a major bank experiencing such issues with a fundamental aspect of their business for DAYS? It's highly concerning.
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Stuart
(@stumcg1) reported
@santanderuk Car payments still unreliable and not working despite saying resolved on your status page. This has been happening intermittently on and off for months. When will you sort this? Will you be offering compensation to those impact?
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Frases de Panistas
(@Frases_PAN) reported
@SamGunn31854723 @santanderuk I was recommended to @SolutionBase4, they were able to successfully regain access back to my account. They also work on banned, hacked, disabled, locked accounts. I recommend them✅
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Cosmicgirl48
(@SamGunn31854723) reported
@santanderuk Is this why my Amazon prime account has been suspended, telling me to update my payment methods??!? Someone help..
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Helen Brickwood
(@helenp82) reported
@santanderuk hi, just received a text message and phone call to confirm a transaction. Is this number yours 08082800989? I searched for it on your website but can’t find it…