Santander

Is Santander down in St Helens, St. Helens, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Helens, St. Helens, England 03/06/2026 11:35

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (13%)

    Transactions (13%)

  3. Website (13%)

    Website (13%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Santander outage reports came from the following cities: Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeigh Transfer
United KingdomLeigh Mobile App
United KingdomLiverpool Withdrawals
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomWigan Mobile App

Community Discussion

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Santander Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • Blaiise1 Blaise™🇮🇹🇳🇬 (@Blaiise1) reported from Westhoughton, England

    @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ro5hi Roshan Patel (@ro5hi) reported

    @santanderukhelp how long is a reasonable amount of time for you to block access to my own accounts with no contact from you to unblock these accounts? I am now into day 6! Is this supposed to be normal?! @santanderuk

  • SeeItSayItDoggo 🚄 Latimer: Doggo Express! (@SeeItSayItDoggo) reported

    @manzanotti @santanderuk @TfL Yeah the app experience is awful. So is the membership key system if you're new to it - even if you set up the CPA and request a key online, you still have to call them and tell them to post it??? The whole system is a bit of a mess

  • JoeEurell Joe Eurell (@JoeEurell) reported

    Hi @santanderuk @santanderukhelp wondering why you think it’s OK to have blocked my account without warning for an admin error you’ve admitted to? It’s been a week now. I can’t pay my rent, can’t pay my bills, can’t seem to find anyone who cares.

  • CalmerCopy Leanne de Araujo (@CalmerCopy) reported

    Banks, whether you love or loathe them which are your favourite bank accounts? I'm looking to switch across from @santanderuk as I keep having unnecessary errors with my accounts. I have an account with @natwest and @monzo has caught my eye though I'd love to hear your thoughts

  • LulliSlap straighttothegulag (@LulliSlap) reported

    So I made a atm dispute with @santanderuk and I was told I will get my money within two days it’s been two days now absolute waste of time service

  • Janetashenden1 Janet Ashenden (@Janetashenden1) reported

    @MoneySavingExp @MartinSLewis I made an online application for an ISA in Oct 22 with @santanderuk . Immediately got email to say they would be sending acct details 2-3 days, 5 months later - nothing! Spoken to them weekly, staff unable to help! Anyone else with same issue?

  • chriscresswell chris cresswell (@chriscresswell) reported

    @santanderuk congratulations for shutting at 2.59pm thus preventing me paying in , what other bank shuts at 3pm? Hello @firstdirect I'm giving you my money, adios #Santanderuk and your #sadandreadful customer service

  • smallpersonn smalls (@smallpersonn) reported

    I transferred money from one of my accounts into my ISA but the money hasn’t shown up in my ISA. @santanderuk where is my money? Your automated online service is absolutely useless. How can I speak to a human being?

  • manzanotti Paul Manzotti mastodonapp.uk/@manzo (@manzanotti) reported

    @SeeItSayItDoggo @santanderuk @TfL Ah, fair enough. Would be nice to see it updated for mobile payments at some point though. Of course, I'd rather they fixed whatever the issue with the app and my account that renders it useless, then I wouldn't need to tap in with any payment mechanism!

  • AggressionFree Free Ukraine from Aggression (@AggressionFree) reported

    1/3 1/2 @santanderuk Feel rather let down with you guys today, Was paying my monthly bills when doing my CC got message saying "been a problem not you but on our side" Cool I thought maybe few hours will all work. It didn't so went to manual payment via phone # then told card