Santander

Is Santander down in St Helens, St. Helens, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Helens, St. Helens, England 01/12/2026 04:30

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Santander outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Withdrawals
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomWigan Mobile App
United KingdomOrmskirk Mobile App
United KingdomWigan Mobile App

Community Discussion

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Santander Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

  • Blaiise1 Blaise™🇮🇹🇳🇬 (@Blaiise1) reported from Westhoughton, England

    @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AdvocateChar Charlotte Jane (@AdvocateChar) reported

    @Barclaycard Well it’s still not arrived and a visit to the bank where it happened didn’t help either, as it’s Barclaycard’s responsibility and not @santanderuk

  • tooftalf 𝕋𝕙𝕒𝕥 𝕄𝕖𝕝 𝕁𝕒𝕪𝕓𝕖𝕖 (@tooftalf) reported

    @santanderuk Hello. Messaged you a couple of days ago about the details on my debit card. Nobody has responded. I tried using 'chat to us' on your webpage but it has no idea what I'm asking. Can't find this option when I log into my account. Can you please help?

  • WOOLFIRE420 WOOLFIRE (@WOOLFIRE420) reported

    @BankofScotland consider yourselves a customer down. Tried to phone to be left on hold forever so I'll drive in today and close my account and set up wit @santanderuk .... atlest they answer phones and value customers... 🖕🖕🖕

  • _deborah_kerr Deborah (@_deborah_kerr) reported

    Santander website for any services keeps going around a loop ver poor service @santanderuk

  • cdm99VRT cdm (@cdm99VRT) reported

    @santanderuk wtf is going on? 2hrs to get thru to cust servs team and still my payments are refused. My house sale completed 2day! I remember 2008 & the crash & who bailed u out

  • brendankiwi brendan greally (@brendankiwi) reported

    @santanderuk well done to santander for cutting off all communication with customers (webchat/email) and closing more branches....and demanding customers have their apps and phones to access their account. did you think about broken phone problem??

  • AdvocateChar Charlotte Jane (@AdvocateChar) reported

    Ah the joys of Xmas shopping. OH tried to draw out over £150 from @santanderuk cashpoint using a @Barclaycard the transaction went through, no money came out. Have been trying 3 days now to get this sorted so we can get the money we’re owed. Quick to take it slow to hand back.

  • Mikey105uk Mikey 🇪🇺 (@Mikey105uk) reported

    @santanderuk why on earth when trying to "Pay existing payee" on a laptop, does your website from a normal grown up looking one, to one that looks like it's designed for 3 year olds?

  • uk08462 Simon Hird (@uk08462) reported

    @santanderuk all your branches are shutting down but you don’t answer your phones and your “chat” function is a bot. You’re providing Zero service to your customers

  • joedawson211172 Joe (@joedawson211172) reported

    @santanderuk I can’t get through on your lines and need an urgent answer - please please help