Is Santander down in St Helens, St. Helens, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Login (12%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Santander outage reports came from the following cities: Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh |
Transfer | |
| Leigh |
Mobile App | |
| Liverpool |
Withdrawals | |
| Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Wigan |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
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Mike Smith Sax
(@mikesmithsax) reported
from
Southport, England
WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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anthym
(@anythm) reported
@santanderuk Been trying to get in touch to speak to someone to resolve an urgent issue that I have with my card getting blocked for intl. payments. Have waited more than 30 mins each time without managing to speak to anyone. Terrible service. What are my options ?
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Smalls
(@pikeyporl) reported
@santanderuk @santanderukhelp You locked my account access because I moved my money over the weekend. Now I've been on hold for 1 hour 35 mins, first number you told me to call was wrong team. I'm calling from Mexico. Will I even have enough money in acc to pay this phone bill?
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Daren Howell
(@DarenHowell) reported
@santanderuk @antanddec Would very much like to speak to your people that look after fraud. I have an issue. Im not a customer. And your chatbot offers nothing to me in my situation. Please DM me so i can speak to someone.
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Joe Sarsfield
(@sarsfield_joe) reported
@santanderuk What's going on with your customer service today? I'm a Select Customer and have been on hold for over an hour and a half. You locked me out of my online banking and I need to process payments before the end of the day.
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MrsT
(@MrsT34733492) reported
@santanderuk 60mins and counting on hold for someone in security to check a payment. Yesterday phone went dead after 30mins. Help!
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katie
(@katiedulwich) reported
@santanderuk husband’s been on hold for 45 minutes because he just wants to transfer some money from one of his accounts to another & a payment block was made. How does he get help!!?
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Jon D #rejoinEU
(@Vigman) reported
@santanderuk I need to report a lost card for my 102 year old mother who does not have an online account. We’ve tried various phone numbers but need help please.
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Alan McGowan
(@al_mcgoo) reported
@santanderukhelp @santanderuk Briefly with someone who wasn’t able to help and wouldn’t discuss the second issue I called for. Couldn’t wait to get me off the call. Been on hold since. I had plans for this morning I’ve had to cancel.
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Homes
(@homeli64) reported
@SallyGalsworthy @santanderuk I had the same issue last week, I tried reaching out to support team, but gave me no response, I was referred to TONY_NETT on Instagram, they're 100% safe and legit they helped me out successfully, will suggest you reach out to them for help His phone number; (989) 318-3160
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Adam Stone
(@Rokkster) reported
Do you have a @HSBC_UK business account? We bank with @santanderuk with most of our services purchased online via card, but since recent changes to the way card payments are handled (due to regulations) we've had no end of issues. Is it the same with HSBC?