Is Santander down in St Helens, St. Helens, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (5%)
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Transfer (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Santander outage reports came from the following cities: Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh |
Transfer | |
| Leigh |
Mobile App | |
| Liverpool |
Withdrawals | |
| Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Wigan |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Mike Smith Sax
(@mikesmithsax) reported
from
Southport, England
WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Thurlow nee Shapiro
(@laura_shapiro) reported
@santanderuk your app is down and I can't get through on the phone I know it is midnight but haven't you got 24hr coverage for problems?
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Harry Barnes 🥾🌍
(@HarryBarnes) reported
@miss_heavens @santanderuk Looks down to me
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Claire Blackshaw 🔜 GDC
(@EvilKimau) reported
That is it after this trip I'm switching banks. @santanderuk support while travelling is just too **** to be depended on.
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Gee 💪🏼
(@staffilad) reported
@TakeFive @santanderuk Would be nice if you'd fix your online banking so I can check it
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Dawn Metcalfe
(@DawnPDSi) reported
9 minutes on hold listening to how I could do this online. Yeah, like I didn’t try that 4 times already. Maybe give us an option to put in the already lodged issue your system has created @santanderuk? Or at least say where I am in the queue?
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gareth mills
(@garethmills_) reported
@santanderuk HELP! I’ve been on hold to CHAPS team for 48 minutes and I’m supposed to be buying a house. Is there an error? Please help.
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Nicholas Esposito
(@Nikolas88) reported
@santanderuk hello, my access to mobile banking has been blocked for some reason, I tried calling but after half an hour waiting I had to go doing other things. I tried the chat but without login only the bot works, I tried calling again but since I’m abroad phoning doesn’t work
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Bloop
(@TheBloopster) reported
@BarclaysUK @BarclaysUKHelp passed to Customer Services from Bereavement Team. Been on hold for 1hr 10mins so far. Congratulations, you are now worse than @santanderuk
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James Murphy
(@JamesMurphy767) reported
@santanderuk Is it ever possible for a customer with a query to get through on any of the phone lines advertised?
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Jemma Bell
(@Jem_Jem1983) reported
Anyone else having issues with logging in to their @santanderuk banking app? Keeps coming up with “oops something went wrong”