Santander

Is Santander down in St Helens, St. Helens, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Helens, St. Helens, England 01/11/2026 15:15

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Santander outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Withdrawals
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomWigan Mobile App
United KingdomOrmskirk Mobile App
United KingdomWigan Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Kittykatyorks Kat Yorky 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Kittykatyorks) reported

    @santanderuk absolutely appalling service. We have PA for my mother & have tried to get access to this account & now wish to close it. Nothing, no response what so ever!!! This will be escalated!!!

  • Ella11651821 Ella (@Ella11651821) reported

    @santanderuk please can someone contact me about my remortgage, Optima Legal are **** and dragging their feet through the whole process!! It's your fault, contact Santander, ring Santander, no you need to contact Optima Legal.. please sort it out once and for all!!

  • aprilcdoyle April Doyle (@aprilcdoyle) reported

    @carolinesgreen @santanderuk Noooooooooooooooo I'm so sorry, that's really awful to hear - I thought banks were always more supportive in cases like this.

  • AndyJ147 Andy (@AndyJ147) reported

    @andy_richards1 @santanderuk Don't take it personally Andy. It's all in the algorithm, automatically sent. Software won't check on number of years been a customer

  • UmarUmaarrr Umar (@UmarUmaarrr) reported

    Any one else’s Santander app and card not working? @santanderukhelp @santanderuk #Santander

  • Colebourn5 Lee (@Colebourn5) reported

    @santanderuk please can somebody message me ASAP I’m locked out my account and I need access to it asap

  • hjd1984 Hayley Davies (@hjd1984) reported

    @santanderuk your new shopping incentives are LAME! I don’t want to spend my time trawling your website for offers less than 1% cash back / new cust-only. Why not be smart and add them automatically?!! Super. Lame.

  • danhaylett Dan Haylett (@danhaylett) reported from Great Baddow, England

    @PhilBillingham @RoyalLondon @santanderuk It cracks me up that these same firms and many other life co’s are now actively promoting and being involved in financial well-being… great service will contribute to that well-being, not some ‘research paper’

  • DeanSteele72 Dean Steele (@DeanSteele72) reported

    @santanderuk set up a standing order & took £775 of mine. I reported, they've admitted it's an admin error, but locked my account. Forced to spend 2hrs+ in a branch to unlock. 3 days later no update or sign of money. Waiting 45mins on hold so far to make a complaint! #badservice

  • DeanSteele72 Dean Steele (@DeanSteele72) reported

    @santanderukhelp 'Some time next week'. Fantastic service for a mistake that @santanderuk made and still haven't rectified. Not. I really don't care what you're doing, how "sorry" you are, or who now has the case; just give me my own money back!