Is Santander down in St Helens, St. Helens, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Santander outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Withdrawals | |
| Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Wigan |
Mobile App | |
| Ormskirk |
Mobile App | |
| Wigan |
Mobile App |
Community Discussion
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Santander Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Mike Smith Sax
(@mikesmithsax) reported
from
Southport, England
WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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The Outsiders
(@Outsiderscultu1) reported
Never bank with @santanderuk. The worse company I have every experienced. Payed research supplier in Saudi who always works for me they have frozen my account can't access any of my personal money for a disabled person this is a nightmare. Never bank with Santander
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Krissy Georgiou
(@krissygeo1) reported
Trying to complete on a house before the end of June is pure stress. Made even more stressful when dealing with a lender as slow as @santanderuk #stampdutyholiday
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Jodie Melissa
(@jodie_melissa_) reported
@santanderuk hello, trying to get through to customer service but no answer. Quick question, are you able to update the address on back dated bank statements? I moved over a year ago but the address in my account wasn't updated and I'm applying for a mortgage. Thanks :)
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RubyTuesday
(@OakAllotments) reported
WHY does it take SO damned long to get through to ANY customer service /helpline these days??? im on hold to speak to someone at @santanderuk . been on for 22 mins so far. voice keeps telling me she's sorry for keeping me waiting! NOT THAT DAMNED SORRY.
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Neesha Taneja
(@Neeshieboo) reported
@santanderuk been on hold for a total of four hours today as we need correct an admin error made your side. As of next week we will be homeless unless this gets sorted HELP!!
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Emma Lorraine
(@emmaalorraine) reported
@santanderuk you ****** up and lost a loyal customer today, hope you’re happy with your selfs.
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Den
(@Den29405855) reported
@BarrySheerman @santanderuk And you will do exactly what to help applicants in Huddersfield ? Nothing as usual other than write a letter....Silly man.
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IamA.C.E
(@IamACE_SWG) reported
@santanderuk why are you closing so many branches without at least leaving us with a #link ATM to access information or accounts? Then you suggest going to the post office which is a longer process and don't give you all the features. I really feel for the elderly! #inconsiderate
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Tracey McTurtleface
(@veroferrex10) reported
@santanderuk I'm a Santander 123 customer – what's happening? The rate on the 123 current account dropped from 0.6% to 0.3% for new and existing customers from 12 April. Time to change banks me thinks.
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Gracie
(@gracierosechid1) reported
@ActressSkye @santanderuk No ******* way! That's awful 😔 are they trying to get it back?