Santander

Is Santander down in St Helens, St. Helens, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Helens, St. Helens, England 11/29/2025 10:45

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Santander outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomWigan Mobile App
United KingdomOrmskirk Mobile App
United KingdomWigan Mobile App
United KingdomWigan Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • YShedopova yulia shedopova (@YShedopova) reported

    @santanderuk virtually impossible to make a profit since they slashed all the rates. OK if you are as wealthy as Ant and Dec though.

  • KetamineMr MrKetamine (@KetamineMr) reported

    @SWAINY72 @santanderuk No banks offer loyalty bonuses mate, only sign ups. There's no benefit for existing customers to leave their current banks usually unless they're awful, hence why banks offer sign up bonuses

  • mowermanjimmy Jimmy The Mower (@mowermanjimmy) reported

    @santanderuk As a business account holder I have to pay a monthly fee for my bank account and I'm not allowed counter service 🤔

  • stoocrow14 Stoo (@stoocrow14) reported

    @santanderuk Why change to a bank who offered zero assistance to a long standing elderly customer during lockdown who was made ill by being unable to pay his bills. Selfish and unhelpful company

  • leighatherton2 leigh atherton MSc Business & Management,I.S,M. (@leighatherton2) reported

    @santanderuk nice offer. but how long before you go bankrupt or completely shut down since you have shut all the branches on the fylde coast and your machines have disappeared

  • brianwinteruk Brian Winter (@brianwinteruk) reported from Hipswell, England

    @SeanJoh85454473 @santanderuk Yes, support loyal customers

  • AbdGMahmoud Abdullah Mahmoud (@AbdGMahmoud) reported

    @santanderuk Best thing I’ve done is switching off Santander. The worst customer service ever. Booked two appointments at branch to then be told no one is available! Hang up on me and they take monthly fees for literally doing nothing!

  • MAGAMag32308350 I am Ubiquituos (@MAGAMag32308350) reported

    @santanderuk I was at first interested, however when I read the very poor, sub-standard level of service from those who are already with you, I will stay with my current provider (Nationwide) who offer a first class service & excellent communication.

  • status_409 Dave (@status_409) reported

    @santanderuk Your uptime has been worse than TSB's recently. I'd advice people to look elsewhere if they actually need access to their funds.

  • Cyril_Blake Camp Freddy (@Cyril_Blake) reported

    @santanderuk I had your account for 20yrs. Just switched to @StarlingBank best move! Your account is 'stone age' in comparison! Your customer service process is poor too. 15 - 20 mins of automated nonsense before you can speak to a person! Not used Starling's CS, no need, as it works!