Santander

Is Santander down in St Helens, St. Helens, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Helens, St. Helens, England 03/20/2026 13:05

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (25%)

    Website (25%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Santander outage reports came from the following cities: Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeigh Transfer
United KingdomLeigh Mobile App
United KingdomLiverpool Withdrawals
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomWigan Mobile App

Community Discussion

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Santander Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • igabalooo ᗪᗩᐯIᗪ ᕼEᑎᔕᕼᗩᗯ (@igabalooo) reported

    @santanderuk really bad customer service. I have been holding on for an hour to talk to someone. Help

  • alzix ally 💫 (@alzix) reported

    @santanderuk I’ve been trying to get through to your investments team since Saturday and have been on hold for 20 mins at a time each day. Is there any other way to close a help to buy ISA because I cannot go into a branch as I work and they are closed when I am not working

  • AndrewTP94 Andrew Pearson (@AndrewTP94) reported

    @santanderuk I've confirmed to you over the phone that transactions in Amsterdam are genuine and you're continuing to block me from withdrawing money from my account. I need to pay for my hostel this evening!

  • TheWatersOfLove 🍓🥝Chrissy Lake🥝🍓 (@TheWatersOfLove) reported

    Though I think the problem is with @santanderuk. My debit card plays up frequently with online purchases. Not happy. I see there is a PayPal option but I have to wait to get home to try that.

  • alex_bloomfield 5 (@alex_bloomfield) reported

    @santanderuk probably the worst bank in the UK??? @financialombuds @TheFCA some serious KYC issues to investigate there

  • mayfairbeats mayfairbeats (@mayfairbeats) reported

    @NatWest_Help your apps a joke, I try to access it on my samsung S10e and all I get is a purple screen. Don't say have you tried reinstalling it because I've done that about 10 times as well as clear cache and cookies. @santanderuk looking kinda peng rn might switch

  • veryslowbordean Anthony Smart #FBPE (@veryslowbordean) reported

    So after being bribed by @santanderuk to switch my banking to them I have buyers remorse after less than two weeks. 45 minutes (so far!) on hold to unblock my online access and no end in site. Never had this with @Barclays - please can I come back!

  • chrisrad76 Chris Radford (@chrisrad76) reported

    @santanderuk shafted us on our #mortgages renewal. Strung us along for 3 months then **** on us with 48hrs to go after 10 yrs of loyalty from us. Never again. Vermin.

  • UrsusClan An English Bear (@UrsusClan) reported

    Just tried to look at my mortgage on the @santanderuk website and it’s overloaded and I can’t get on!

  • waller_sarah Sarah Waller (TVN) (@waller_sarah) reported

    @santanderuk hi having a nightmare getting through to u which is only going to get worse now lol. Mortgage ends Jan Been on hold over hour today. Does bury st edmunds still do mortgage help if I book with them.