Is Santander down in St Helens, St. Helens, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Santander outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Withdrawals | |
| Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Wigan |
Mobile App | |
| Ormskirk |
Mobile App | |
| Wigan |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Mike Smith Sax
(@mikesmithsax) reported
from
Southport, England
WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jason pinkney
(@Jasonpinkney18) reported
@santanderuk Hi I still can't get on the Santander app itsays that you have blocked access to it for security reasons how long will it be for it to get fixed
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kenney
(@kenney69uk) reported
@santanderuk Is this going to be every bank holiday now? My balance actually went up last Saturday only to be taken away on Sunday leaving me in arrears. Go back to Visa, these MasterCard's are terrible
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Mαɾƙ Lყɳɳ-Aԃαɱʂ
(@marklynnadams) reported
from
Edinburgh, Scotland
Cheers @santanderuk for highlighting potential fraud on my account, then calling to put me in a queue to speak to someone, to then be hung up on. First class service as always 👎🏻
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Kimology Sports
(@kimology2k16) reported
@santanderuk WORST BANK. WORST CUSTOMER SERVICE ... OVER AN HOUR OF BEING PASSED FROM PILLAR TO POST!
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Joanna Evans
(@JoannaE12344612) reported
I’m absolutely broken, I cannot do this anymore @santanderuk I feel absolutely broken and at the end of my tether right now. I can’t give you any longer, I’ve asked for help, I’ve followed all your steps! I can’t do it anymore!!
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Kat Steiner
(@Kastrel) reported
@santanderuk is there a way to report a fraudulent text I received if I don't bank with you? Your website prompted me to phone but the system wanted my account type etc.
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Joanna Evans
(@JoannaE12344612) reported
Again no contact from @santanderuk after they promised to contact me earlier!! @santanderukhelp have no want to help there customers and I shall be going to the papers
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Vonnie_K
(@Bonbonsugarplum) reported
@santanderuk @santanderukhelp @MartinSLewis why will your app and website not allow me to decrease my overdraft! Continuous errors, this has been like this for months so doubt it is a coincidence
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United Aristocracy
(@MufcAristocracy) reported
@santanderuk I’ve gone from have £400 earlier today to now being £400 overdrawn sort this **** out !!
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Bernie Sutton
(@BernieSutton7) reported
@santanderukhelp @santanderuk They promised that the payments would go down, not up. So they lied. I feel duped, and yes I have called & they said it could take up to 8 weeks to sort a complaint. I really don't believe that. You've caused me major mental distress. I need this sorting NOW