Santander

Is Santander down in St Helens, St. Helens, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Helens, St. Helens, England 01/20/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Santander outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Withdrawals
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomWigan Mobile App
United KingdomOrmskirk Mobile App
United KingdomWigan Mobile App

Community Discussion

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Santander Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • Blaiise1 Blaise™🇮🇹🇳🇬 (@Blaiise1) reported from Westhoughton, England

    @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ZoeSmy Zoe Smy (@ZoeSmy) reported

    @santanderuk you notify me of fraud and ask me to call - 3 hours of trying and no reply- dreadful service. How do I arrange a callback please

  • MortonAlasdair Alasdair Morton (@MortonAlasdair) reported

    @santanderuk is the app working? I can't log on

  • DanKirmatzis Dan Kirmatzis (@DanKirmatzis) reported

    @santanderukhelp @santanderuk You should have a service dedicated to elderly people or at the least have someone come out and visit sick elderly people in hospital. I'll be writing to the CEO to improve your services for the elderly which are currently not fit for purpose.

  • danieltschultz Daniel schultz (@danieltschultz) reported

    @santanderuk @santanderukhelp @bancosantander needing urgent help and phone has been ringing for 30 minutes now. #customercare #help

  • VNekitsing Vish Nekitsing (@VNekitsing) reported

    @santanderuk Banking App is not working on iphone. Any known maintenance taking place?

  • MNotts19 mkNotts19 (@MNotts19) reported

    @santanderuk seems to have applied such drastic staffing cuts that they longer have anybody to issue or update online Credit Card statements ? @santanderukhelp

  • penguinmand Amanda Davies (@penguinmand) reported

    @santanderuk I have been trying to phone you for almost an hour as you have blocked my account and I can't access it. You have no reason to do this. AND YOU DONT ANSWER YOUR PHONES.

  • karenhu87388726 karen hughes (@karenhu87388726) reported

    @santanderuk any plans to remain competitive and increase rates on 123 account? Given Virgin’s announcement to compete with Chase & offer 1.56% on current account balances up to £25k. I want to remain a loyal customer but …

  • MotorsDicky Dicky Motors (@MotorsDicky) reported

    Friend just found lady’s purse, containing cards, d/licence 200 miles from her home. He called @santanderuk to ask them to call their customer, and pass on his no. so she can confirm current address (hotel?), and he will recorded delivery. “Can’t do that Sir, data protection”.

  • Joshsammys Josh Samuels (@Joshsammys) reported

    @santanderuk spent 45mins on hold yesterday to tell you my card wasn’t working on holiday. You lot fixed it for a day now it’s not working again. World bank my arse