Santander

Is Santander down in St Helens, St. Helens, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Helens, St. Helens, England 02/04/2026 19:15

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Santander outage reports came from the following cities: Leigh and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeigh Transfer
United KingdomLeigh Mobile App
United KingdomLiverpool Withdrawals
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomWigan Mobile App

Community Discussion

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Santander Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • Blaiise1 Blaise™🇮🇹🇳🇬 (@Blaiise1) reported from Westhoughton, England

    @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • NikiJRP The Two Fingered Gardener/writer 🥀🌼🎶🐧 (@NikiJRP) reported

    @ciarale01 @santanderuk @santanderukhelp Oh no that's awful!! I'm so sorry, hope the bank gets that sorted for you xx

  • vix_the_star Vikki (she/her) 👩🏻‍🦼🏳️‍🌈🧚🏻‍♀️🧜🏻‍♀️🐲🦄 ♿️ (@vix_the_star) reported

    @ciarale01 @santanderuk @santanderukhelp So sorry this happened to you. Some people are evil. I hope you’ve got help to sort this out x

  • AlexAgnewAA Alex Agnew (@AlexAgnewAA) reported

    @JamesL77 @PreetKGillMP @santanderuk I mean I literally quoted a photo of Preet out in Harborne high streets listening to residents. Do you get her weekly email? Might give you an idea of what she is doing. If there is an issue you want to raise - raise it with her.

  • PodcastOfJeff Into The Unknown (@PodcastOfJeff) reported

    @ciarale01 @santanderuk @Santander Ah, that sucks. Mine was a fraudulent charge on a money wire service that I had never heard of, let alone used. They were very nice about it.

  • Danwhite1972 Dan White 🇪🇺♿️✊🏿🏳️‍🌈💙🌹🇵🇸 (@Danwhite1972) reported

    @ciarale01 @santanderuk Ciara that’s awful. You will get the money back don’t worry x

  • lensawag1 Leanne (@lensawag1) reported

    @ciarale01 @santanderuk Ciara I'm so angry for you. They prey on vulnerable people like you. The bank will only ever call you if there's a problem with your account. And even then they ask for your pin number.

  • cmacwritescrime Chris McDonald (@cmacwritescrime) reported

    Well, @santanderuk continue with their incompetence. - request new card. Card doesn’t arrive. - Card has been sent to Nottingham because they’d changed my address in error. New card ordered and address changed back. -did I want the same pin code? Yes please. Card arrives…

  • Anoncrypto0101 Anoncrypto (@Anoncrypto0101) reported

    @santanderuk Option to opt out of fractional reserve banking 👏well done good on you. It was never fair to be lending out money you didn't have, and charging interest,oh and giving the actual owner a fraction of the earnings. Binance access as well please.

  • mhygivemexiao aria :) kazuha haver (@mhygivemexiao) reported

    @santanderuk begging yall to save payment purpose information, no my mum isn't a scammer. no i'm not being forced to pay her. stop slowing down the transaction with like 50 different steps 😭

  • 2_nitwhits Jan (@2_nitwhits) reported

    @ciarale01 Sorry to hear this, Ciara. Really hope @santanderuk come through for you. Someone suggested you could do a podcast on this sort of scam to raise awareness - might help others.