Is Santander down in St Helens, St. Helens, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Santander outage reports came from the following cities: Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh |
Transfer | |
| Leigh |
Mobile App | |
| Liverpool |
Withdrawals | |
| Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Wigan |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Mike Smith Sax
(@mikesmithsax) reported
from
Southport, England
WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Ayres-Smith
(@AyresSmith1) reported
@santanderuk why can’t I get hold of your fraud team 24/7! I need to block my card. And also my card is not visible on the app for me to cancel it! Help
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Toby
(@MicknJennynToby) reported
@santanderuk Just to advise you that someone is sending out scam emails purporting to be from yourselves and I am not even a customer.
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Thack
(@DaveThackeray) reported
@santanderuk good lord you guys I still can't log in to my mobile app even after you reissuing IDs. I despair.
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Bev Cheetham
(@bev_cheetham) reported
@santanderuk I’m experiencing shocking customer service here. Been on the phone for over an hour. You have locked my account. I’m not happy. #shocking!
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Tashmia Owen FRSA
(@dancinginshado) reported
@santanderuk being the bank that was of little support to the woman who had her money stolen via her phone whilst she was in the gym.
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Mark Burley
(@MarkBurleyUK) reported
@santanderuk Why is it impossible to speak to anyone there - appalling customer service been on hold for hours today
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Nick Sturdy
(@theswirly) reported
@MorganBroadcast So glad to see you've been reimbursed, along with two rare things: admitting a mistake and apologising. Much work to do by @VirginActiveUK and @santanderuk to protect customers. Hopefully the noise keeps going and they and other companies start taking these issues more seriously.
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Peter Sibley
(@Pete_Sibley) reported
@santanderuk - when we’re struggling with an account issue and ask your agent how they can they help and they answer “I won’t” - what sort of service is that??? Utterly disgraceful.
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Jack Kindell-Brown
(@JackKindell_) reported
@lawrencetate_ @santanderuk @Arsenal Terrible club. Not worried about it’s fans 🎪
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Chris brooks
(@chrisby81) reported
@santanderuk my son has lost his card and we are unable to access his online account, I tried calling but you won't handle out of hours, please explain what we should do to block his card? I find this shocking that we have no means to do thuis with you