Is Santander down in St Helens, St. Helens, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Santander outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Wigan |
Mobile App | |
| Ormskirk |
Mobile App | |
| Wigan |
Mobile App | |
| Wigan |
Transactions |
Community Discussion
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Santander Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
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Mike Smith Sax
(@mikesmithsax) reported
from
Southport, England
WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Mal
(@RobertS42133896) reported
@santanderuk is there a problem from your end as I have not received my state pension payment that is usually paid in after midnight???
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Julian Morgan
(@JulianMorgan) reported
@santanderuk Cash machine didn’t dispense £20 spent 2 hours on calls to you to resolve and still haven’t got through. My time is valuable too as is my money. Please help me sort this
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baroninlondon
(@baroninlondon) reported
@santanderuk your travel insurance customer service is absurd. I've tried calling for over an hour three times with no answer or call back working plus no email response. My advice is to never take insurance with them @MailOnline @TheSun
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Live, love, life. And cheese.
(@AreAces) reported
@santanderuk If your app or online banking worked it would be amazing. Same issues again & again. Imagine if you wanted me to service my account…oh, you do & I can’t.
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Annabel Jason
(@AnnabelJason3) reported
@mdecelis @santanderuk Support services aren’t useful. Had same issue but got no response from them until i came across will_tech02 on Instagram he unlocked my account. You should contact him friend
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Ray
(@Ray60107381) reported
@santanderuk Don't be tempted to use this bank, probably the worst Customer service of any bank. Tried to complain and after nearly an hour on the phone the line went dead. This is how they treat their customers.
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Navajo
(@Navajo01497666) reported
@santanderuk is rubbish don’t use them. They don’t answer the support phones and there online chat is a bot. #santander employee actual people. You’re a rubbish bank #friday
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nicola
(@GleannIucha) reported
@santanderuk Why is asking a customer to divulge their 5 digital mobile banking pin considered an acceptable security question y your staff?
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Chancy
(@Chancy76) reported
@santanderuk Get off your backsides and fix the online credit card payments error 🤬
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Victoria
(@_vickitheviking) reported
Excellent customer service over at @santanderuk please thank Hajah Turk - for her time today and the service was professional!