Santander down? Current status and problems in St Helens, St. Helens, England

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

• 
  Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported 3 minutes ago from Widnes, England

  @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

• 
  Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported 25 minutes ago from Widnes, England

  @santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

• 
  Mike Kivi 🟨🟥 (@mikekivi) reported 28 minutes ago from Liverpool, England

  @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

• 
  Jo Boyd (@JoBoyd71656844) reported 28 minutes ago from Liverpool, England

  @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

• 
  Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported 36 minutes ago from Widnes, England

  @santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

• 
  Blaise™🇮🇹🇳🇬 (@Blaiise1) reported 40 minutes ago from Westhoughton, England

  @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

• 
  Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported 44 minutes ago from Widnes, England

  @santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

• 
  Long-E (@LongTingz_L17) reported 51 minutes ago from Liverpool, England

  @santanderuk having huge technical difficulties, your website keeps kicking me out

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stacey Louise (@staceyloumcfc) reported 3 minutes ago

  @santanderuk what is wrong with you just lately! App not working, and payment just been declined in a supermarket! Embarrassing 🤬🤬🤬🤬

• 
  Leah. 👭💜. (@Leah36uk) reported 4 minutes ago

  @jjmctavish @santanderuk @santanderukhelp My internet banking isn't working. As for my card? I'm not sure?

• 
  Sallyann Baxter (@moogiemoo) reported 5 minutes ago

  @ekulyenaled @santanderuk @santanderukhelp Just declined over phone payment for updating car insurance from two different different accounts and now cannot access online services.

• 
  Ron Milton-Eldridge (@ameldridge) reported 5 minutes ago

  Santander banking down this evening 🤔 I blame the network @santanderukhelp @santanderuk

• 
  Cee (@mydayinaline) reported 8 minutes ago

  @ekulyenaled @santanderuk @santanderukhelp App not working at all. Chaos

• 
  Joanne (@hain_joanne) reported 9 minutes ago

  @santanderuk Your systems are down and my cash has disappeared. Please get this sorted?

• 
  Kyle B (@AfcKyle91) reported 12 minutes ago

  Santander App and Card Payments not working! @santanderuk @santanderukhelp

• 
  𝕳𝖆𝖉𝖉𝖞 𝕿𝖚𝖗𝖓𝖊𝖗 ☠︎ (@haddy192) reported 13 minutes ago

  . @santanderuk can’t log into my online banking & can’t book my Tesco food shop because of issues contacting the bank. Sort it out!

• 
  🙂 (@michaelc9014) reported 13 minutes ago

  @___GS2___ @santanderuk Think it’s down for maintenance lad. Same problem on my phone

• 
  John G (@Wotnohair) reported 18 minutes ago

  @santanderuk so why are card transactions being denied again. Can access my account online? Not confined to me but no info from you ?