Is Santander down in St Helens, St. Helens, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Santander outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Wigan |
Mobile App | |
| Ormskirk |
Mobile App | |
| Wigan |
Mobile App | |
| Wigan |
Transactions |
Community Discussion
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Santander Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Mike Smith Sax
(@mikesmithsax) reported
from
Southport, England
WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Watkins
(@3enwatkins) reported
@santanderuk loan headline rate = 3.0%. Rate offered on website during application = 3.0%. Actual rate buried under pages and pages of fine print in the contract = 10.9%. This is just the kind of sharp practice @TheFCA needs to crack down on.
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♡♡//HannahAmelia//♡♡
(@Lully_xo) reported
@santanderukhelp @santanderuk clearly haven’t sorted the payment issues out as my card is still being declined….
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George Ievers
(@ievers_g) reported
@santanderuk Still having issues trying to make online payments from my account! Getting ridiculous now
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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NOLAY
(@OfficialNolay) reported
Has anyone had money disappear from their @santanderuk account since they had this whole MasterCard problem? I noticed money is missing today called them up and they said they can’t see what’s happened and I think it’s safe to say it’s time to move on to another bank.
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leafa
(@leafa95) reported
@santanderuk @santanderukhelp this is beyond a joke now my card has been declined 3 times for online purchases over the space of 2 days fix your services
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Scott Treloar
(@TreloarScott) reported
@santanderuk I am trying to change my address with you I tried calling no answer after an hour and online banking just isnt working it keeps logging me out after clicking one button after logging in
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Falu Mama Liki Mama
(@Matter963453) reported
@jill_laura83 @santanderuk Every weekend they turn off the ability for users to use their cards. This is a standard practise and ita pathetic service. All they do is just say we apologise. How's this going to help us without food.
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WhitetigerUk
(@whitetigeruk) reported
@santanderuk Still not working, just been rejected again , this is becoming a joke now over 24 hours and you say its fix when all the other comments say otherwise..time to move my accounts and savings elsewhere
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Neil
(@One__Nelly) reported
@santanderuk 23/10/21 12.38pm Still not working, completely ruined my weekend as I live in the countryside and rely on banking/debits online.........been happening ever since you switched all cards to mastercard......unaccetable!