Is Santander down in St Helens, St. Helens, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Santander outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Withdrawals | |
| Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Wigan |
Mobile App | |
| Ormskirk |
Mobile App | |
| Wigan |
Mobile App |
Community Discussion
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Santander Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Mike Smith Sax
(@mikesmithsax) reported
from
Southport, England
WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Ak A
(@AkA56021900) reported
@santanderuk after my previous tweet about the aspire scholarship, I have got 3 emails which look suspicious with numerous spelling errorsPlease can I get a phone number for the scholarship grant department whom I can speak with directly to clarify this issue. #Neverstoplearning
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Fi-sairelbe🏴🇬🇧
(@sairelbe) reported
@santanderuk, is there a problem with using cards atm? Both my accounts been refused using contact less and pin. Thank goodness the hubby carries cash
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Tony Poole
(@musicforreal) reported
@MorganBroadcast This is horrendous the stress caused you through no fault of your own @VirginActiveUK for their poor security and yes you are responsible and I must say @santanderuk awful Natwest/Lloyds/Barclays would have suspended the account very quickly due to irregularities on your account
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AWJN
(@AWJN) reported
@MorganBroadcast @santanderuk I don't know about the Santander app, but I believe some banking apps let you rest your PIN, and if they got through the facial recognition on your iPhone some banking apps will allow facial recognition for access to the app.
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Fi-sairelbe🏴🇬🇧
(@sairelbe) reported
@santanderuk, is there a problem with using cards atm? Both my accounts been refused using contact less and pin. Thank goodness the hubby carries cash
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Charlotte Morgan
(@MorganBroadcast) reported
@ProducerScott @santanderuk @VirginActiveUK Thanks, Scott. I should have changed banks years ago. I thought my loyalty and clean record would help me if anything like this were to happen, but clearly not.
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Colin
(@Colesy1977) reported
@santanderuk Hi I was a former customer and keep getting emails about coming into branch to reset log on details I haven’t done this can you assist?
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Charlotte Morgan
(@MorganBroadcast) reported
After a long wait on hold to @santanderuk, a lad (chewing) answers. Me: "I'm told there's an update on my case?" Him: "Oh yeah, you ain't gettin' your money back" Me: *broken* "But...why?" Him: "Because they used your pin number." This is where it gets interesting...sort of
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Jen
(@jenvl1620) reported
@BarclaysUKHelp @santanderuk @HalifaxBank what happens when a customer is too poorly due to terminal cancer can't visit the bank to update their account/transfer they money to family members?
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Chris
(@CiswiththeT_) reported
@MorganBroadcast @HKesvani Wow. How distressing. If this reaches any @santanderuk customers, they should leave and cite this abysmal customer care as their reasoning. Not half as traumatising an event but last week I had someone go on a spree on my lost Monzo card and Monzo’s fraud team sorted in 24h.