Santander down? Current status and problems in St Helens, St. Helens, England
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
- Mobile App (38%)
- Website (27%)
- Transactions (18%)
- Login (11%)
- Transfer (5%)
- Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
-
Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
-
Jo Boyd (@JoBoyd71656844) reported from Liverpool, England@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
-
Blaise™🇮🇹🇳🇬 (@Blaiise1) reported from Westhoughton, England@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
-
Long-E (@LongTingz_L17) reported from Liverpool, England@santanderuk having huge technical difficulties, your website keeps kicking me out
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Farnaz MA (@farnaz_ma) reported@santanderuk the worse ever customer service!! My payment didn’t go through & my account was blocked!have been trying to speak to somebody to sort the issue since 12:00 p.m. ( 5 hours) been through first checks many times but still on the line waiting to speak to security team
-
Sarah Cashmore ✝️.〓〓💙🇺🇦🌻 (@cashmosa_65) reportedI’ve phoned my local Santander branch 14 times since 9.15am this morning and keep getting the message “sorry this line is busy” Our 2 refugees completed bank acc apps 2 wks ago & have heard nothing. We were told it would take 3-5 working days to process!! C’mon @santanderuk!!!
-
gary watkinson (@WatkinsonGary) reported from Islington, England@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
-
Felicity Cook (@FelicityCook11) reported@santanderuk on 17th December 2021, I was victim to an authorised push payment scam over the phone - your lack of warnings and support made this happen. After weeks of hoping for any kind of reimbursement, I was told in a rushed phonemail (extremely insensitive considering
-
Slightly Dotty ♥️ (@slightlydotty) reported@santanderuk absolutely disgraceful service from you! Yesterday we waited for an hour to be put through and then the the call went dead. Today exactly the same but 90 minutes waiting and then dead when finally answered. Went to the local branch and they wouldn't help either!
-
Stuart Lane (@itsstuartlane) reported@santanderuk disappointed by 40 minutes and counting wait for fraud department. Tried reporting online but not enough support offered. #CustomerService
-
Alibee (@Alib958) reported@santanderukhelp @santanderuk Hi, any update on my case? Ref MIRO11184087 Any more letter issued? It’s been since the 6th May. Account still blocked. Please help.
-
emma 🌻 (@_justemma__) reported@santanderuk bad call! Telling a 74 year old man who doesn't understand technology that he has to go online to open an account or wait until July when you can book him in! Terrible way to treat our elderly!
-
LilyBeth (@LilyBethElle) reported@santanderuk Stuck on hold trying to get help for an unrecognised transaction that I’m concerned is fraudulent - would be great if you could have a dedicated fraud helpline in future! The auto-voice keeps telling me to give up and try another day…
-
Mark Mitchell 馬可友 (@vancouverbrit) reported@santanderuk joined you recently but I’m looking at leaving. Basically impossible to pay into my account. There’s no branch anywhere near and now I’m at one, your staff have served zero customers in 10 minutes so far.