Is Santander down in St Helens, St. Helens, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Santander outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Withdrawals | |
| Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Wigan |
Mobile App | |
| Ormskirk |
Mobile App | |
| Wigan |
Mobile App |
Community Discussion
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Santander Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Mike Smith Sax
(@mikesmithsax) reported
from
Southport, England
WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Roberts
(@Jonnyr67) reported
@santanderuk . Not happy today to receive a letter from you telling me that the cheque I paid in was returned incomplete. Not only do you not have the ability to pay in a cheque but the cashier then didn't even scan the reverse! Rubbish service. You need to be better.
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K B
(@K___Barnett) reported
@santanderuk my mobile app has not been working for a couple of days. Is this an issue you are aware of?
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🏴 The Lonely Ranger 🏴
(@Chris_Daniels21) reported
@santanderuk Excellent customer service today. I lost my debit card somewhere in the house and in a flap I called your helpline. The operator couldn't have been any more professional and sorted my calamity out without fuss. Thank you so much #Goodbank #GoodCustomerService
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@santanderuk I appreciate that the pandemic has caused enormous pressure on call centres but over the past 2 years I have not encountered such a bad service. Thinking of changing our business account
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R🔥nge Heating
(@RangeHeating) reported
from
Urmston, England
Already a @santanderuk customer yet to open a bus account I have to speak to someone on the phone then make an appointment for another phone call then make another appointment to see business manager in person miles away because you closed my branch Out of date and out of touch
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The Beady Eye
(@eskimozza) reported
@santanderuk on the phone to you for over 35 minutes and you're still unable to resolve my query. Really, really poor customer service. Time to stop using Covid as an excuse, other banks are managing just fine now 🤷
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Sonia Thompson
(@SoniaTho2017) reported
@santanderuk do not put ur savings in santander when you go to withdraw they will block your account and call the police on you.
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Nick
(@brownn2) reported
@santanderuk you’re next, you were meant to be sending me documentation to sign and return to start the charge back process over a week ago because they were ignoring me and you have also let me down!
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Gem
(@Fruitnamedlady) reported
@santanderuk hello. Have you fixed the in branch issue of scanning the new driving licence yet pls? I can’t open an account because of it. I have bills stacking up.
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✿.*☆.Ｍａｘｉｅｊａｎｅ.☆*.✿
(@maxiejane) reported
@carleton_alan @santanderukhelp @santanderuk Hope you have had your issues resolved, they finally saw sense and unblocked my account! 🙌