Santander

Is Santander down in St Helens, St. Helens, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Helens, St. Helens, England 11/22/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • Blaiise1 Blaise™🇮🇹🇳🇬 (@Blaiise1) reported from Westhoughton, England

    @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BryanB_LFC Bryan B 🇻🇨 🔥 (@BryanB_LFC) reported

    Oi @santanderuk sort your website out!!!!

  • Use0fWeap0ns (((Use Of Weapons))) (@Use0fWeap0ns) reported

    On behalf of all your customers I'd just like to say **** You to @santanderuk @santanderukhelp

  • tiredmummyof3 Em (@tiredmummyof3) reported

    @santanderuk This is getting ridiculous now. An update to your customers would be appreciated! We have bills to sort and online shopping to pay for and you’re not letting us access our money?!?

  • sarahgibson20 sarah shephard (@sarahgibson20) reported

    @my_soul_is_blue @santanderuk It awful i had people tutting then had to do the walk of shame. Iv got no packlunch stuff for kids praying it sorted in morning. Lesson learnt always carry cash 😭

  • KerryFarquhar2 Kerry Farquhar (@KerryFarquhar2) reported

    @GraemeC60278265 @santanderuk Unreliable to say the least. Can’t even access the app to transfer money to another account with a different bank 🤯

  • Patch9111 Patch911 (@Patch9111) reported

    @santanderuk It’s been not working properly for hours now!

  • iamryanodonnell Ryan O'Donnell (@iamryanodonnell) reported

    @santanderuk I’ve said it once before, and I’ll say it again — Santander has so much downtime that it just cannot be trusted. I’ve been recommending @monzo for the last three years, as I’ve never had an issue with them at all. Switch your banks people!

  • BergkampBoy Arsenal top boy (@BergkampBoy) reported

    @Martin37744239 @santanderuk It’s ozil mate he was meant to be watching the computers it went down

  • GraemeC60278265 Graeme Cooper (@GraemeC60278265) reported

    @santanderuk @twinklresources Stop larking around like a couple of morons & get this god awful bank fixed asap!!!

  • BryanB_LFC Bryan B 🇻🇨 🔥 (@BryanB_LFC) reported

    Is #Santander still down ?????? I got staff to pay!!!!! @santanderuk