Is Santander down in St Helens, St. Helens, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (13%)
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Transactions (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Santander outage reports came from the following cities: Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh |
Transfer | |
| Leigh |
Mobile App | |
| Liverpool |
Withdrawals | |
| Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Wigan |
Mobile App |
Community Discussion
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Santander Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Mike Smith Sax
(@mikesmithsax) reported
from
Southport, England
WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Benjamin
(@benjitweets86) reported
@santanderuk @santanderukhelp I spoke to your mortgage department about some correspondence sent by my conveyancer a week ago and they said they are currently dealing with correspondence from 24th June. This kind of delay doesn’t exactly say “valued customer”.
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Damien Swaby
(@DamienSwaby) reported
@santanderuk @santanderukhelp Hi, do members of your staff usually put down the phone on customers?
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Jix.eth🦇🔊
(@jixsaa) reported
@santanderuk Are you joking Santander? Taking back control of our finances through your bank when you block us from buying Bitcoin and crypto! It’s our money and you not yours! You use of money for For your dodgy dealing
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Naomi Coulthard
(@NaomiCoulthard) reported
@santanderuk how do I get a new account statement without waiting for next month? Your website isn’t clear #confused #proofofaddress
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chris byrne
(@byrnechris86) reported
@santanderuk have you given up working on mortgages?
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Theresa Farlow
(@TheresaFarlow) reported
Well I was trying to open a new account with @santanderuk but negotiating their web site is like going round in ever decreasing circles. I give up!
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Mark Kenny
(@markkennyfilm) reported
@santanderuk I'm about to close my NatWest account down after 19 years with them over them blocking payments to Binance. When I work for money I intend to spend it on what I want, and not what my bank permits. Does Santander have any intention to do the same before I move over?
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Sophie A 👸🏼
(@knobalob) reported
Trying to get through to the fraud team at @santanderuk and it keeps hanging up… Anyone wanna help?
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Kishan Patel
(@Kishanp23) reported
@santanderuk I knew your service wasn't great, but didn't realise how shockingly bad it was until today. My parents attempted a high value transaction which got suspended for fraud checks (absolutely fine), got through to an agent on the phone who suspended the account (1)
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Aaron Arkley
(@AaronArkley) reported
Anyone @santanderuk actually working today. Been on hold for 1 hour and 15 minutes to now 😡