Is Santander down in St Helens, St. Helens, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (50%)
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Website (17%)
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Login (17%)
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Transactions (11%)
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Withdrawals (6%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Santander outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Wigan |
Mobile App | |
| Ormskirk |
Mobile App | |
| Wigan |
Mobile App | |
| Wigan |
Transactions |
Community Discussion
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Santander Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
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Mike Smith Sax
(@mikesmithsax) reported
from
Southport, England
WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Sanders
(@philsanders99) reported
@santanderuk Shocking customer service. All sons money fraudulantly taken 2 weeks ago. 4 times spent chasing for 2 hours at a time and still nothing being done. Awful "bank???" if you can call you that!!
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bhav
(@simbapatel) reported
@santanderukhelp @santanderuk my cards blocked for some reason I have tried 4 times this week been waiting on call for avg 45mins. Unacceptable service #santander leave this bank so they listen even staff in branch know the issue and powerless #leavestander asap starting movement
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Nigel Metheringham
(@nmeth) reported
The @santanderuk app "helpfully" provides "insights" on your spending. Its just informed me that payments to our energy supplier have increased. No ******* **** Sherlock!
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Jenny
(@JennyAudsley86) reported
Hey @santanderuk are you aware of errors with interest payments on regular savers? Mine seems unusually low.
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Ben
(@gingmeas) reported
@santanderuk your staff in your Redhill branch should be commended for wonderful customer service I received two days ago.
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Angie Ball
(@SanjieB) reported
@santanderuk @santanderukhelp I’ve been a customer of yours for little over a month and I seem to be getting quite a lot of scam messages. I’ve not even used this account for anything yet. I’ve never had this with any other bank. How good is your security if I’m being targeted?
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Heather Lloyd
(@redheather1985) reported
@santanderuk how long are you expecting the technical issues on the phones to last this morning i need to speak someone please
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Mrs Handley
(@PrimaryChamp) reported
@santanderuk I have now spent over four hours waiting to speak to your fraud team regarding my account in the last 24 hours. 4 of your colleagues have failed to help me. In the meantime I have no online access and you have total control over my money. May I have it back please?
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Samz
(@delorous40) reported
@santanderuk please can someone help@@Primark have take £95.50p twice and I have had someone phoning me asking me so what do I think has happened and can’t get anywhere on the Santander chat
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Andrew Roach
(@xiledlanc) reported
@santanderuk poor service this week. Blocked my account (assume due to some savings being moved) and on third attempt to speak to someone this week and failing due to HUGE waiting times #frustrated