Is Santander down in St Helens, St. Helens, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (48%)
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Login (23%)
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Website (16%)
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Transactions (10%)
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Withdrawals (3%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Santander outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Mobile App | |
| Liverpool |
Transactions | |
| Wigan |
Mobile App | |
| Ormskirk |
Mobile App | |
| Wigan |
Mobile App | |
| Wigan |
Transactions |
Community Discussion
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Santander Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.
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Mike Kivi 🟨🟥
(@mikekivi) reported
from
Liverpool, England
@santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Mike Smith Sax
(@mikesmithsax) reported
from
Southport, England
WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!
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Sir MondoTheMoody for *PM *Poet Minister
(@MondoMoody) reported
from
Widnes, England
@santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother
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Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jess
(@Jess_carter) reported
@santanderuk how do I tell you that you have the wrong email address and I am not your customer?
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Dave Wilson
(@wi6514) reported
@santanderuk how does a customer contact you if they don’t have Access to the Internet, my elderly mother needs a new card sending
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Martin Kimber
(@MrMKimber) reported
@santanderuk @santanderukhelp @bancosantander no one in your fraud office picking up the phone. Dreadful service
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Ken Miller
(@KenMiller1969) reported
@santanderuk third or maybe fourth time calling to sort out your issue with me buying content from Microsoft, I Just love hours on hold. I used to work for you and pity your staff
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Cyberpunk
(@cybarPunk101) reported
@novakg11 @santanderuk Have you tried contacting any support center about your hacked/disabled account an haven’t gotten any response in return know need to worry, just Slyde to our DM we can help.
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Tipper
(@Youngty16) reported
@santanderuk yall be on some fraud ****… yall must think i work for your ***’s… watch me closing my account..
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James charles
(@Zapex111) reported
@santanderuk how can we get the £550.00 back that was scammed out of our account by someone claiming to be you? we trusted them because they used the same script your customer services used when our account was hacked.
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Liz Kershaw
(@LizKershawDJ) reported
Hello @santanderuk Can you please tell me - a loyal customer of 30 yrs - why you have closed yet another branch in Milton Keynes - a thriving “city” of 300K people? Including the branch in your own UK HQ? Banked online since U shut Silbury Blvd. Just can’t do some things online
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wendy brown 💙
(@bookster54) reported
@santanderuk I've spent over 3.5 hours over 2 days to your helpline and dispute res team to be told to call back on Friday. Your error, not mine, staff can see the issue but don't know how to resolve it, and I'm left £118 out of pocket AND doing the chasing. Not good enough.
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David Brimson
(@Brimson1) reported
@santanderuk Just received 2 quotes for car insurance. One from you and the other from Go Compare. Santander is £342 and Go compare is £290. I'm a customer too. Why the large difference? Still not the cheapest though. Lloyd's bank is £265. Can my own bank Santander match this?