Santander

Is Santander down in St Helens, St. Helens, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in St Helens, St. Helens, England 02/05/2026 09:00

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Santander outage reports came from the following cities: Leigh and Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeigh Transfer
United KingdomLeigh Mobile App
United KingdomLiverpool Withdrawals
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomWigan Mobile App

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderukhelp @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

  • Blaiise1 Blaise™🇮🇹🇳🇬 (@Blaiise1) reported from Westhoughton, England

    @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderukhelp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @MoneySavingExp @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

  • mikekivi Mike Kivi 🟨🟥 (@mikekivi) reported from Liverpool, England

    @santanderuk how do I find my mortgage sort code number so I can register for online banking? Can’t find on the web site, Sandi tells me to log on to online banking, had my call to the Call Centre dropped 3 times while trying to speak to a person…

  • JoBoyd71656844 Jo Boyd (@JoBoyd71656844) reported from Liverpool, England

    @santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service

  • LongTingz_L17 Long-E (@LongTingz_L17) reported from Liverpool, England

    @santanderuk having huge technical difficulties, your website keeps kicking me out

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @MoneySavingExp @santanderuk Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Dubbleu_43 ₳ (Dubbleu43) (@Dubbleu_43) reported

    @BTC_Archive @santanderuk excuse me... why are you telling people they can only spend X amount of their government issued fun coupons in a given time period? You know doing **** like this just further demonstrates why bitcoin and crypto is needed.

  • Toulbox Nick🇬🇧 (@Toulbox) reported

    @santanderuk @santanderukhelp how can you be put on hold for 47 mins speak to two reps about fraud, not get a resolution and then get cut off? Poor customer service.

  • tinydancer1287 Shell (@tinydancer1287) reported

    @santanderuk your OTP process is down and has been for hours. No texts are being received (was working last night)

  • 20wattbulb 20wattbulb (@20wattbulb) reported

    @petadactyl @santanderuk Limiting customer exit points from the fiat debt-based system to hard money is a stable door already opened. It can never be closed.

  • Zulqarnain_00 Zulqarnain (@Zulqarnain_00) reported

    @MarzellTrading @santanderuk That's really hurts my tell me that the block his account for trading crypto currency

  • trialsincrypto trialsincrypto 🇬🇧 (@trialsincrypto) reported

    @DeFi_RuNnEr_ @santanderuk This is just an excuse to block crypto using the fraud card. I use Revolut with no issues. Some may have to setup a separate online account that acts as a middle man to manage the flow of investment. Interesting that they'll accept any amount of money from an exchange though!

  • DMfan1 #Egld Jim (Hexican) (@DMfan1) reported

    @santanderuk how dare you restrict what I spend my hard earned money on! It’s MY money, you are just a service and there’s plenty more out there. I’m leaving you. As for “protecting customers” that’s utter tosh, and you know it.

  • RentFreeLTC Litecoin  (@RentFreeLTC) reported

    @ZacharyColbert @CoinMarketCap @santanderuk It’s such a stupid decision. People who want to buy crypto will just move elsewhere. All they are doing is cutting customer numbers at best.

  • ElimDroflem Corey (@ElimDroflem) reported

    @mdudas @santanderuk They have absolutely no issue with depositing your fiat from exchanges in their accounts though 🙃

  • Sparky07620347 Sparky 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Sparky07620347) reported

    @santanderuk So I can spend all my wage on betting and porn but if I want to invest in the future of money technology (crypto) then you limit me? Shocking! Especially when you are a partner of #Ripple and will use #xrp in the future. Its like you don't want people making money. Awful.