Santander

Is Santander down in North Shields, Borough of North Tyneside, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in North Shields, Borough of North Tyneside, England 01/15/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Kaavya_dj Kaavya Dijendranath (@Kaavya_dj) reported

    Shockingly bad experience with @santanderuk in trying to open a joint account. Two months of wait, errors on their part only to be told that our application and credit check validity has expired. So glad that @LloydsBank and @monzo are still my main accounts. #NeverSwitching

  • _Dark_justice_ Sheriff Steele/Dark Meltzer (@_Dark_justice_) reported

    Instead of the @santanderuk "help"line's annoying "sorry to keep you waiting" voice over & over again, how about you answer? Card on hold for some reason & I'm stuck at a motorway services with no way to pay for food or fuel 🤬

  • Lokster71 TonyCross (@Lokster71) reported

    Hi @santanderuk I'm trying to log in to your phone app and it isn't opening. I went to the online login but I have to open the phone app to be allowed into the online service. So...any idea what's going on?

  • caitlinosheax Caitlín (@caitlinosheax) reported

    @santanderuk @santanderukhelp this account has stolen my information please help.

  • Pestsputtorest Pest Control (@Pestsputtorest) reported

    @santanderuk help! Can't login due to a security alert, been waiting a week for a new ID to login and still haven't recieved it. Is there a number I can call etc

  • GaryQuittenton Gary Quittenton-Shaw FBPE 🇸🇪 🇩🇰 🇫🇮 🇺🇦 🇪🇺 (@GaryQuittenton) reported

    @SueSuezep @LloydsBank Then in front of the queue demanded my debit card for shredding in front of everyone .. I went to Alliance & Leicester which is now @santanderuk been with them for 13 years and not one single issue, great bank

  • trdhorseracing trdhorseracing (@trdhorseracing) reported

    @santanderuk online banking, down again. Just not good enough

  • timthespark tim paver (@timthespark) reported

    @santanderuk has your app gone down please

  • cellcluster Mrs. McBirdface (@cellcluster) reported

    @santanderuk Been on hold 2 hours and 44 minutes and still holding trying to get help with a banking issue. Tell me a reason to stay with Santander. Worst service.

  • TheLost16635091 The_Lost_Boy (@TheLost16635091) reported

    @santanderuk What's the point in telling customers you're too busy to answer the phone to cancel their stolen card, and they should go online, if your website then says they can't cancel your stolen card online and you should call? :(