Santander

Is Santander down in North Shields, Borough of North Tyneside, England?

Some problems detected

Users are reporting problems related to: mobile app, website and transactions.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in North Shields, Borough of North Tyneside, England 03/16/2026 11:45

March 16: Problems at Santander

Santander is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • sportbilly2014 sportbilly2014 (@sportbilly2014) reported

    Embarrassing to have card declined when no issue with funds. Not good enough @santanderuk

  • KatieChutzpah Katie Chutzpah (@KatieChutzpah) reported

    One of the most awful set of ads on TV must be those ridiculous & patronising Ant & Dec @santanderuk ads. Talk about shoe horning a link to celebrity?

  • reet_petite reet_petite (@reet_petite) reported

    @carol_ann54 @santanderuk @santanderukhelp Don’t apologise! The world wants us to do all our banking on line or by card….but when it all goes wrong, what is the customer meant to do??? #LeftHanging #RantAway

  • MCFC_Luke_ Luke 🇧🇼 (@MCFC_Luke_) reported

    @santanderuk Hi, my cards still not working

  • DianeW1969 Diane Wright (@DianeW1969) reported

    @santanderuk Oh look @h_palmerx @santanderuk has all gone to **** again 😡

  • hasanyousxf has 🦅 (@hasanyousxf) reported

    @santanderuk @santanderukhelp hi I’ve had my card been decline at cash points and also unable to go through and even with Apple Pay it isn’t working.

  • dave_grumpy Dave (@dave_grumpy) reported

    @santanderuk Still not working, taking a long time to fix (days!!!?!)

  • thewhetherman2 thewhetherman (@thewhetherman2) reported

    @santanderuk My card works but only for PIN payments (not contactless). Is this part of the general problem or should I order new card? Thanks

  • redman19891989 cookson (@redman19891989) reported

    @santanderuk Hope you are working as hard as me switching my account away from you!!

  • DiscosTrains DiscosTrains (@DiscosTrains) reported

    @santanderuk As of 12:50 hrs UK time Santander debit card transactions not possible here in France - card payments in shops and ATM cash withdrawals affected. ATM machines display indicating reason is technical issues (at Santander). Same problem again (as Wednesday this week).