Santander

Is Santander down in North Shields, Borough of North Tyneside, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in North Shields, Borough of North Tyneside, England 02/09/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • amyl_c Amy (@amyl_c) reported

    @santanderuk Hi - I cancelled a membership over a year ago and they’ve been charging me. Can you help?

  • benjy_613 Benjy (@benjy_613) reported

    @santanderuk @santanderukhelp My elderly aunt who now lives abroad, cannot access her uk account to make transactions using internet banking and all your phone numbers seem to have been disconnected. She desperately needs to make a transfer. Please help!!

  • dudleysonline Dudleys (@dudleysonline) reported

    @santanderuk Hi I opened an account with you to benefit from the 2.75% interest deal (new customer) but didn’t get a debit card? Can I request one please?

  • powanna29901 Anna Powell (@powanna29901) reported

    @santanderuk @santanderukhelp please help with trying to track down my mother in laws Abbey National mini ISAs. Hours spent on phone and visit to branch to no avail ….

  • Montycora81 Mike Bond (@Montycora81) reported

    @santanderuk the app is not working, tried multiple times and got others to try and login to theirs with the same issue. Are you aware of this?

  • Jocanlose Logan Rhynwood (@Jocanlose) reported

    @santanderuk is your app not working I need to get into it urgently

  • Beastier1 Richard Peters (@Beastier1) reported

    @santanderuk Do you have a complaints process that can be resolved quicker than your advised 6-8 weeks? I have a critical & time sensitive issue requiring immediate resolution as a result of advice previously provided by yourselves and seems you have no flexibility to help

  • Jamie199222 Jamie brewer (@Jamie199222) reported

    @santanderuk is online banking not working??

  • Tashmagicdragon Natasha Shirazi Raffle (@Tashmagicdragon) reported

    @santanderuk is your app down? I can see other people are having trouble with it too. I can't get onto it :/

  • DuckworthMcNal1 Forest (@DuckworthMcNal1) reported

    @santanderukhelp @MondoMoody I am experiencing exactly the same problem with @santanderuk fraud department....#Shocking #useless #liars