Is Santander down in North Shields, Borough of North Tyneside, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in North Shields, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (41%)
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Website (25%)
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Transactions (17%)
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Login (10%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Siobhan
(@supershiv193) reported
I wonder who can bet my time waiting time too @santanderuk @santanderukhelp 20 mins so far.i call that poor service
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selina
(@ZeroToCook) reported
Absolutely TERRIBLE service from @santanderuk Tried to make a large payment via the app. Blocked my account and their helpline doesn't open till 8am. Been trying to contact them for the last 30mins and they won't answer the phone. USELESS - will close account asap
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Shosh
(@Shoshannalouis) reported
@santanderuk please help me! I need my bank statement endorsed with a stamp in branch. Theres no information online about how to do this and the automated service won't help me.
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Simon
(@ORION1703) reported
@santanderuk It's a shame you don't invest more of those profits into more staff. Over an hour waiting on the phone to discuss suspected credit card fraud. Very poor customer service.
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Wendy Robertson
(@lifetwicetasted) reported
@santanderuk Hi, Just ordered a new card for debit acc, will the old card have been automatically blocked, or do I need to specifically block it?
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the real G
(@MeesterWormwood) reported
To be clear a bank like @santanderuk know *exactly* what their call wait times are, when peak times are. They have service desk tooling that monitors all of this. The truth is they don't care. Their customer's time has little worth to them & their financial model to do business.
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Abell Morliss International
(@abelljms) reported
@XmoSteve @santanderuk @santanderukhelp ..Sadly because banks are bastards. No one on their collective staff ever takes Ownership of Stuff. Santander is frequently in abysmal service stories. But they don't care, because they are making £$€bundles. Once I have my £1m to start my bank this kind of toss will end.
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Mike Trevor
(@MikeTCutter) reported
@santanderuk @santanderukhelp given up after 26 minutes waiting. Terrible service
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Katrina Rose Watson
(@Katrina_Watson) reported
@santanderukhelp I have still not been contacted with regards to this issue! This is extremely disappointing!!! I have been massively inconvenienced by this matter and I’ve now waited almost 3 weeks. Feel so let down by @santanderuk
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🧶🧵Grandmaaaaaa🧵🧶
(@DivaStroppp) reported
Absolutely appalled by the service from @santanderuk mortgage application ongoing since Dec 2020. Went to underwriters 3 weeks ago. They AT THIS POINT decide more bloody paperwork is needed. Santander you are giving me a nervous breakdown. Literally.