Santander

Is Santander down in North Shields, Borough of North Tyneside, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in North Shields, Borough of North Tyneside, England 11/19/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • greg_pell Greg Pell (@greg_pell) reported

    @Will_Kirkman @santanderuk I certainly am.... I live in Scunthorpe, which is 200 miles away from where I am at Big Motoring World in Kent, so will have to stay overnight hoping that Santander sort out their issues so that I cam drive home tomorrow.

  • scarysary76 sarah woodhouse (@scarysary76) reported

    @santanderuk please explain why you think it’s acceptable just to keep reposting the same message. In a society where we are expected to be cashless more and more.. your support today has been appalling.

  • imcalledsara Sara Johnston (@imcalledsara) reported

    @santanderuk What's happening! Can't pay for anything online and all the website says is 'check back here for updates'. Not the most useful... #santanderdown

  • HanXMcDonald Hannah McDonald (@HanXMcDonald) reported

    @santanderuk Sent £300 from my @monzo account to Santander this morning (before I knew it was down). Just managed to see my Santander balance and there's only £90 in there despite the £300 coming out of my Monzo this morning. Thought it'd send the £90 to Monzo so I've got some money to hand.

  • ben60805919 itsmacayit (@ben60805919) reported

    @santanderukhelp Seriously your extracting the urine to put it in a nice way. No solutions? Your a massive organisation with millions of people depending on your services. Nothing but problems with @santanderuk lately. Think I’m going to take my custom elsewhere. No explanation either.

  • SurjKhera Surj (@SurjKhera) reported

    @santanderuk Online banking is down. Businesses run on weekends too and not having access to online banking is not a good look

  • Stockstrader001 Desperate Dan (@Stockstrader001) reported

    @MrPostman90 @santanderuk Same with @HSBC mate. Held accounts for 20+ years including past mortgages and stocks and shares. Yet won't help with a Buy to Let mortgage. Customer loyalty means zilch.

  • Heaney_Ss HEANEY_S (@Heaney_Ss) reported

    @santanderuk It takes 4 hours to fix?...

  • EACharles12 Eric Andrew Charles (@EACharles12) reported

    @lisabrackers @santanderuk Totally agree but today’s events show the need to spread your banking love around! I don’t advocate using credit cards but today they would be helpful. Also if you upload your card in Apple Pay would still work even if the bank is down.

  • TheRealMennox Mennox (@TheRealMennox) reported

    @santanderuk Not only did you put extra money in my account last week and then took it after 24 hours later, I cannot log into my banking due to this issue - although can confirm that contact payments (Apple Pay) work!