Santander

Is Santander down in North Shields, Borough of North Tyneside, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in North Shields, Borough of North Tyneside, England 12/17/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (23%)

    Login (23%)

  3. Website (16%)

    Website (16%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Santander Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AWJN AWJN (@AWJN) reported

    @MorganBroadcast @santanderuk I don't know about the Santander app, but I believe some banking apps let you rest your PIN, and if they got through the facial recognition on your iPhone some banking apps will allow facial recognition for access to the app.

  • LancsK8 🦖🟩Non-compliant⬜gender skeptic🟪🦕 (@LancsK8) reported

    @PeterDbrash @MorganBroadcast @santanderuk Seriously?! That's awful tbh

  • Loulabellatron Loulabellatron (@Loulabellatron) reported

    @MorganBroadcast This is awful. I remember @santanderuk being dreadful after my mum died, I had to declare her dead with them more than twice. I'm so sorry your having to deal with this and I hope it gets sorted soon.

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    After a long wait on hold to @santanderuk, a lad (chewing) answers. Me: "I'm told there's an update on my case?" Him: "Oh yeah, you ain't gettin' your money back" Me: *broken* "But...why?" Him: "Because they used your pin number." This is where it gets interesting (sort of)

  • spaniel5 daniel papantoniou (@spaniel5) reported

    @santanderuk I am absolutely disgusted with your bank. Your bank is bullying my mother who is a pensioner. The original problem was an error on your behalf but you have refused to rectify it and have left my mum with very little money. Absolute disgrace

  • DanWils93144319 Dan Wilson (@DanWils93144319) reported

    @santanderuk Tried on 3 occasions to pay cash in through the cashpoint in Wigston Leics. Each time that facility hasn't been working. I can't get to a branch in normal opening hours.Doesn't help that you closed the Oadby branch either. Maybe time to look at closing my account

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    @philwoodford @santanderuk That's awful. I've just discovered the PIN can be seen inside the Santander mobile banking app...lucky coincidence or someone who knew who I banked with?

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    @ProducerScott @santanderuk @VirginActiveUK Thanks, Scott. I should have changed banks years ago. I thought my loyalty and clean record would help me if anything like this were to happen, but clearly not.

  • lnhys Leon Hayes (@lnhys) reported

    @MorganBroadcast @santanderuk This and tweet after are infuriating. Hope all gets resolved soon and to your satisfaction. As a @santanderuk Select customer of 15+ yrs I’m keen to see the outcome. If they don’t fix things, I’m changing banks to one that supports rather than blames innocent victims of crime.

  • Colesy1977 Colin (@Colesy1977) reported

    @santanderuk Hi I was a former customer and keep getting emails about coming into branch to reset log on details I haven’t done this can you assist?