Santander

Is Santander down in North Shields, Borough of North Tyneside, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in North Shields, Borough of North Tyneside, England 11/08/2025 16:00

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (36%)

    Website (36%)

  2. Mobile App (36%)

    Mobile App (36%)

  3. Login (23%)

    Login (23%)

  4. Transfer (5%)

    Transfer (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • robchrisstewart rob stewart (@robchrisstewart) reported

    @santanderuk 30 minutes on hold then the call is cut off. Piss porr service to say the least

  • TCroydon Tim Croydon (@TCroydon) reported

    Planned to get a @santanderuk hire bike to help get around @TfL rail strikes but the 1.3 star rated Android app wouldn't let me register any card - the 'submit card details' button was just greyed out. Took extra 45 mins and a lot of faffing with buses to get home. Thanks... 🙄

  • creaturetalesuk Creature Tales (@creaturetalesuk) reported

    @VodafoneUK @santanderuk Contacted you helplines this week with people clearly working from home. Both had phone issues where I needed to end the call and could not get my queries dealt with. Are you providing home worker sufficient company phones as this is an issue

  • MartinH01846340 Martin Hughes (@MartinH01846340) reported

    @santanderuk fantastic....just so you know your chat function not working either....priceless

  • _chrisllewelyn Shamo Quaye (@_chrisllewelyn) reported

    I have just wasted 15-20 minutes of my precious time trying to pay of @santanderuk credit card bill. What a waste, I still haven't manage to pay it. The online banking portal is terrible, I can't take it anymore.

  • itsessbee6 Samantha (@itsessbee6) reported

    @santanderuk hi I’ve just withdrew some money at the Santander in Halifax opposite west gate arcade. It took ages, then gave me my card back but didn’t give me my money. It’s taken it from by bank though. Can you help?

  • QueenRose900 Queen Rose Daniel (@QueenRose900) reported

    @NewtonApple132 @santanderuk Thats really awful 😞I could barely get over it when they stole my money,I was able to talk to michal_skyfii on Instagram for help. he's the best on cyber theft recovery right now

  • sleepysilvery peter howard (@sleepysilvery) reported

    @santanderuk Your helpline isn’t working! I have tried to pay someone using my app today - everything aeromedical to go through ok and then the word ‘pending’ appeared. The money has not left my account yet other transactions today by card have. 2nd time this week - embarrassing!

  • legerenezequiel Ezequiel Legeren (@legerenezequiel) reported

    Unacceptable customer service from @santanderuk and @santanderukhelp I’ve been trying to make a payment through their website for the last 3 days and it’s impossible due to ‘technical errors’ and keep you for 30 minutes when trying to connect to an advisor. ABSOLUTELY USELESS!!!

  • vuestro_lenny Vuestro Lenny (@vuestro_lenny) reported

    @santanderuk blocked the access to my account for no apparent reason and I've been waiting for more than 40 min on the phone with no response. This is so frustrating and I need to make an urgent transaction. Very disappointed with the quality of support.