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Santander

Santander down? Current status and problems in North Shields, Borough of North Tyneside, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • sorchaodonneII
    sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • danieljohnallis
    Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2
    sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • craigkelly1969
    Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • hay03494221
    hay (@hay03494221) reported

    @santanderuk your liverpool lord street branch has some of the most miserable and rude staff i have ever come across. I don’t know how they get away with talking to customers who are simply asking questions about your products so abruptly and like its a huge inconvenience. Awful

  • Rajiatweets
    Rajia begum (@Rajiatweets) reported

    @santanderuk I am so disappointed in your fraud protocols. I reported a fraud while the transaction were still pending in the hope it would be stopped. 3 days down the line I have no money no card and the case hasn’t even been investigated yet. I just want this over with.

  • Rachbentley27
    Rachel Bentley (@Rachbentley27) reported

    @santanderuk of staff did has made a very bad a complex situation 100 times worse. Absolutely disgraceful and without right in taking such action. My aunt is not even a customer of yours

  • AnxietySugar_
    Anxiety Sugar (@AnxietySugar_) reported

    Head up; A scam company have been using @santanderuk to commit fraud. They appear on your phone as if it's the same number as what appears on the website, however Santander says in their policies that no in-person consultant would call you, only an automated voice if necessary.

  • AskAmy_Life
    AskAmy.Life (@AskAmy_Life) reported

    £332 has gone from my account in the last 24 hours and I have no way of finding out just wtf is going on. Crap service @santanderuk

  • GazfromFlixton
    (Br)exit Voyeur (@GazfromFlixton) reported

    @santanderuk Financial services? More like financial service-us! We can send a paper bank statement through the post but we can’t make the same statement available in your online banking!? (Last statement on there is dated 3/3/21! Ridiculous! Security reasons, Joke! 🤯😡

  • VoiceNote4
    Spider-Tweet90 (@VoiceNote4) reported

    Clearing out my Nans house and found old notes, if I'm not a customer of yours, can Incash them in your banks? @santanderuk @BarclaysUKHelp @AskNationwide

  • RuthRobinsonLon
    Ruth Robinson (@RuthRobinsonLon) reported from Islington, England

    It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing

  • barefootbuswel1
    El 💜⭐️ (@barefootbuswel1) reported

    Why don’t @santanderuk have a 24/7 number? My accounts been blocked, I’ve been at work all day so couldn’t call and need access to my account but their shut 😭😭

  • TheJadedUnicorn
    Ripley Furiosa (@TheJadedUnicorn) reported

    @santanderukhelp @santanderukhelp @santanderuk Just updating you. I sent an email, as you suggested. I never received a reply. I chased up with another, still nothing. Just as I said, nothing has been done and I’ve been completely ignored, again. Awful customer service.