Santander

Is Santander down in North Shields, Borough of North Tyneside, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in North Shields, Borough of North Tyneside, England 11/21/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

Community Discussion

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Santander Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • nancynibs Nancy Sutcliffe (@nancynibs) reported

    So is @santanderuk down again? I have a business account and can’t open the app (since 2021) and now can’t access the website on my phone. What a shambles.

  • AmazonAscent Ascent of the Amazon (@AmazonAscent) reported

    @santanderukhelp @santanderuk 3/4 At a point in my life when I need my bank acc more then ever. You kick me when I'm down. What do tell other banks when asked, why did #Santander close your account?

  • Gibson_XL Ed Gibson (@Gibson_XL) reported

    @santanderuk do your online customer service people have to handle more than 1 chat at a time? I'm just wondering why I keep having to wait 7 or 8 minutes to get a response with no idea if they've gone off to make a cup of tea or are still there?

  • orqid3 Asian Feathers (@orqid3) reported

    hey @santanderuk your bereavement service is awful. very by the numbers do just the necessary and non-communicative. if i have to communicate all the same things with the mortgage team anyway, might as well just save me the time

  • crazisaffa crazi saffa (@crazisaffa) reported

    @santanderuk your all in one credit card application on your website is not working and the number it provides to call is no longer active. Can you advise how I go about completing my application that has been pre approved?

  • lignajoinery James head (@lignajoinery) reported

    @santanderuk Absolute joke got payments need to do tonight and cant do a simple task online like change a OTP number, keep shutting branches down were can speak to a human putting it all in to customers hands to do online advertise it EASY to do 24 / 7 yet none of it is easy

  • Rach65776699 Rach (@Rach65776699) reported

    @santanderuk what’s going on with your annoying website? For weeks now when I use business banking it logs me off constantly. I log in then boots me off. My partner has same problem. What’s that about? It’s tax day for goodness sake.

  • DJDiscGo Disc-Go (@DJDiscGo) reported

    @santanderuk are built on a load of lies - lie to the customer, lie to save face, gaslight the customer and tell them it is the customers fault, or Royal Mail's fault, or the strikers fault. 25 years i have been with you - i advise people to leave this bank

  • bosbapanh Bosba (@bosbapanh) reported

    @santanderuk your chat box doesn’t work on the website. please help.

  • DJDiscGo Disc-Go (@DJDiscGo) reported

    @santanderuk - disgusting service, disgusting bank- morally and ethically repugnant and reohrehensible- dont believe anything about wanting to help - they want to help themselves that is all - DISGUSTING