Santander

Is Santander down in North Shields, Borough of North Tyneside, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in North Shields, Borough of North Tyneside, England 01/19/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Gaviidae_UK Gavia Immer (@Gaviidae_UK) reported

    @santanderuk I've been with Santander for years, but I am no longer impressed with what passes for customer service. Unless you have one of the few simple problems they have been trained to solve, and enjoy being on hold for hours, don't even bother calling.

  • TheAccrington The Shadow Man of Accrington (@TheAccrington) reported

    @santanderuk I've been with Santanfer and it previous incarnations my whole working life (35+ years). Nearest branch is now 15 miles away and their customer service is terrible. Seriously thinking of moving.

  • Gibbo46Gibbons Kevin Gibbons (@Gibbo46Gibbons) reported

    @samjones5000 @santanderuk Exactly….used to be up to £50 a month now down to a few quid🤬

  • mandi62703422 mandi (@mandi62703422) reported

    @santanderuk I seriously hope you customer service team read the comments here : Account and customer loyalty is key. You are not offering any positive rewards to loyal customers and those who should be benefitting from this account, think about your current customers and reward them first

  • InnTooned Tooned Inn (@InnTooned) reported

    @santanderuk Just closed my 123 account with you . Charges for absolutely everything and you’ve closed 3 branches which were close to me . No thanks , I want a bank I can speak to , that values my custom and has customer service as a core value . You don’t care about your customers

  • TheSplendidFox Splendid Fox Games (@TheSplendidFox) reported

    @santanderuk Your 123 account is garbage.

  • robynbrookes2 Bobby Brookes (@robynbrookes2) reported

    @santanderuk Exsisting customer of 10 years please can i have £130?

  • DKebabmeat Donna kebabmeat (@DKebabmeat) reported

    @Cmsaunli @santanderuk That was low. The guy clearly had mental issues that he’s managed to overcome. Shame on you😡

  • MartyDaStoner Marty.aka.Mr-P (@MartyDaStoner) reported

    @santanderuk Ummmmm yer an get charged every month for have a account with you lot no thanks stick with my fee free bank account plus can’t use your **** cards in most cash machines. No thanks keep it

  • MrDC_Harrington David Harrington (@MrDC_Harrington) reported

    @santanderuk No thanks. From my partners recent experience with you, even she concluded that @NatWest_Help are a step above your dreadful service. And this is saying something following the experience I’ve had with them. Just cannot be bothered changing.