Santander

Is Santander down in North Shields, Borough of North Tyneside, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in North Shields, Borough of North Tyneside, England 12/24/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Misskatie_says Katie 🌻 (@Misskatie_says) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I'm so sorry this happened to you. It's awful. I really hope you manage to get it sorted x

  • penalisedsaver penalisedsaver (@penalisedsaver) reported

    @MorganBroadcast It shouldn’t take @santanderuk until this morning to notice the outrage. They appear still not to have commented yet? @santanderuk please tweet instructions of how customers can disable the ridiculous App feature allowing access to PIN info.

  • rjmunro Robert (Jamie) Munro (@rjmunro) reported

    @MorganBroadcast @santanderuk The problem with chip and pin is that it means you have to put your pin in lots more places. You have no way to verify machines are real, not fitted with skimmers, or with CCTV positioned carefully to read what you type. It's very easy to leak your PIN.

  • LagathaLothbrok Lagatha Lothbrok (@LagathaLothbrok) reported

    @MorganBroadcast @santanderuk @VirginActiveUK Charlotte I am so sorry to hear what has happened to you. This is truly awful and such appalling service from Santander and Virgin Active. Both organisations need to do the right thing and provide the customer service you desperately need to resolve this horrid situation.

  • DrwSargent Dave Sargent 💛 (@DrwSargent) reported

    @Niki44 @VirginActiveUK @santanderuk Makes you realise phone banking should be avoided, better to just login to your account via the browser

  • RobynsBookshelf Robyn Daniels (@RobynsBookshelf) reported

    @santanderuk We don't want you, you treat your coustomers like ****.

  • GillyGWhite1 Gilly G (@GillyGWhite1) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I took control of £'s my mum had saved for my sons (her grandsons) with Bradford & Bingley who were taken over by Santander. Service plummeted - lost bank books & wrong info. Virgin- so bad with my tv 'bundle' I had to ask tabloid consumer rights for help to end my contract.

  • paradiseruins †Savannah♡ (@paradiseruins) reported

    @MorganBroadcast Oh my god 😧 @MorganBroadcast I am SOOOO sorry this happened to you. Just reading the thread has given me such extreme anxiety I can’t even imagine how you must be feeling. I am in disbelief at how so much happened so quickly, and wtf @santanderuk ???

  • aimeecozza Aimee Cozza (@aimeecozza) reported

    @MorganBroadcast Frankly I do not understand with all of the security that these banks are supposed to have why they keep making such poor decisions where people like us get jammed up like this. Hopefully @Santanderuk realizes this is a MAJOR problem and reverses course

  • sarah19670209 sarah (@sarah19670209) reported

    @MorganBroadcast @santanderuk @VirginActiveUK Oh my gosh, I don’t know you but this is utterly awful. I really hope you get some resolution, best wishes x