Santander

Is Santander down in North Shields, Borough of North Tyneside, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in North Shields, Borough of North Tyneside, England 02/15/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Fly_Highley James Green (@Fly_Highley) reported

    @santanderuk I’m trying to close my account and withdraw the funds, I can’t do so using the website and the telephone number 09001241234 won’t work, can someone please contact me to sort this out. Many thanks

  • HollieWickens1 Hollie Wickens (@HollieWickens1) reported

    Absolutely disgusted with @santanderuk yet again - disgraceful service and as soon as I’m back in the UK I’m changing my bank

  • AmandaJayneCol1 Amanda-Jayne Coleman (Lady) (@AmandaJayneCol1) reported

    @santanderuk I don't know about you but I never want to see that Man on TV again after Drink Driving w/ his Mother and nearly mowing down a Mother & Children. He Sickens me to My Stomache! A Coupla Wk's in Priory Like Katy Price. All's Good?! @celebrityradio

  • VainRob84 Rob Styles 💙 (@VainRob84) reported

    Shocking service as usual from @santanderuk please don’t go anywhere near them@for bank accounts. Please share

  • dazarose07 Darren Roseveare (@dazarose07) reported

    @santanderuk @santanderukhelp seriously guys I have had a suspected fraudulent payment leave my bank account, now on hold for 30 mins!!! Normal service, acceptable service???

  • NathanpmYoung Nathan Forever Young 🧛‍♂️ (@NathanpmYoung) reported

    @mpeytonjones @santanderuk You could refit slowly maybe. Or maybe the endgame is dockless so it's a slow decline

  • a13xyZZZ a13xyZZZ (@a13xyZZZ) reported

    @santanderuk really poor customer experience today… asked to go into branch to get my account unlocked, after trying on the phone, then i sit here for 30 minutes waiting for your colleague (she’s great) to get on the phone… shocking. #customerservice

  • BabanCat1 Cat - la mamma del gatto 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇮🇹 (@BabanCat1) reported

    @TCymreig @santanderuk They were absolutely awful with my mother. She was over 100, deaf and couldn’t understand them over the phone. They wouldn’t accept that we had power of attorney and refused to talk to us. They were taking double rent out her account and we just couldn’t get them to sort it.

  • JamieLavery_ Jamie Lavery (@JamieLavery_) reported

    @santanderuk your customer service line is an absolute joke. Why is it so hard to get simple help.

  • camer0nnn_ Cameron (@camer0nnn_) reported

    @santanderuk @santanderukhelp Is honestly the worst bank I’ve dealt with, over 2 hours on the phone and still don’t have access to my account. The most unempathetic and unethical bank I’ve had to deal with. Now have to drive over 30 miles to a branch to sort this out.