Santander

Is Santander down in North Shields, Borough of North Tyneside, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in North Shields, Borough of North Tyneside, England 03/12/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Rosie_WattTW3 Rosie Watt (@Rosie_WattTW3) reported

    @santanderuk been on hold for 60 minutes now and not spoke to anyone about my issue. My local bank can’t help me. I know everywhere is short staffed but this is ridiculous.

  • AbhiDav47854908 Abhi Dave (@AbhiDav47854908) reported

    @santanderuk Please advise when the issue will be resolved.. I have direct debit going out from this account..

  • davymartin346 Paddymartin346 (@davymartin346) reported

    @santanderuk I moved banks yesterday after a month waiting to get through to their fraud line. Try a First direct transfer and get £150. Also they’ve a 90% customer happiness vs Santendar 30%’s. Not hard to see why.

  • pennylongstckng Miss Penny Longstocking ❤ Boris (@pennylongstckng) reported

    Let down by @santanderukhelp @santanderuk for a third time in 15 years. Not too bad I guess

  • sky_in_uk Dawei (@sky_in_uk) reported

    @santanderuk When I called you, it says you are experiencing technical issues and the call was cut. I sent the money from my Santander account to my other account for a payment today, 2 hours ago, still waiting it to arrive on my other account. Will I get compensation if I missed the payment?

  • BlinksVision TheDirtyGentleman DGM (@BlinksVision) reported

    @santanderuk what are you guys playing at???? I’ve got kids to feed an bills to pay kmt! Sort this **** out asap!!!!!!!!!!!!!

  • HandyAndy777 A B (@HandyAndy777) reported

    @santanderuk have you reset your app? It's now asking for all the sign in details

  • dawnbrookie dawn brook (@dawnbrookie) reported

    @ClaireBradley4 @santanderuk Yes I called them they said there is an issue atm

  • yomajameskukor Yoma James (@yomajameskukor) reported

    No tech issues with @monzo it’s actually @santanderuk who is down this morning!

  • Morganjessica Alana Campbell (@Morganjessica) reported

    @Dc7073Bloss @santanderuk I’ve now been advised by Santander help that all back logs for incoming payments have been cleared but the funds have not arrived into my account but they have left the sender account.