Is Santander down in North Shields, Borough of North Tyneside, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in North Shields, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (41%)
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Website (25%)
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Transactions (17%)
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Login (10%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Reeaz
(@Reeaz76) reported
@santanderuk my elderly mother goes to your branch asking for help. She got fobbed off by your staff. Mum was worried about a transaction on her account, she was told to contact the shop. She wanted to open a savings a/c, and told to come back in 2 weeks. Really unhelpful staff.
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Amanda Snelling
(@AmandaSnelling) reported
@santanderuk terrible service. Take out a credit card and they don’t offer you what they said you would AND you get charged for the privilege ?! Do not take out a Santander card! Tried to submit a complaint but apparently they don’t want to know !!
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Alison
(@ali_howse) reported
@santanderuk "easy access" ... you have blocked me "for security reasons" for trying to withdraw my own money. ******* joke.
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Mallmate
(@Mallmateuk) reported
@santanderuk Wow abysmal customer service - Trying to log on fir the first time - impossible. Trying to contact customer service and cut off twice midway through conversation - VERY frustrating - can you help please
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@wednov
(@wednov1) reported
@santanderukhelp No thanks, stayed on for one hour 18 mins with no answer. following an earlier wait in a previous call of 56 mins. Terrible customer service. #santanderuk #customerexperience
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Dr Jack of all Trades 💙
(@hareandgoose) reported
Banks expecting people to spend hours on call to get through to speak to ‘specialist’ advisors these days. Service just not good enough @santanderuk
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tonie Parsons
(@TonieP) reported
@santanderuk disgusted you can accept my savings & now blocked my access, no communication or will you tell me where my money is
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Neil French
(@Sillswood) reported
I might also add that I had to spend another half hour or so making sure this is a genuine number. @santanderuk don't list their valid numbers anywhere on their site and don't let anyone calling try to establish two way trust.
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Dinux
(@GNU_Dinux) reported
@santanderuk Hello, I have an eSaver issue 1, do I need to maintain a Santander current account open in order to keep the eSaver, or can I close the current account and still have the eSaver open?
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Dean Downs
(@DeanDowns71) reported
@santanderuk terrible customer service!! On hold for an hour, still no answer