Is Santander down in North Shields, Borough of North Tyneside, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in North Shields, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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sorcha
(@sorchaodonneII) reported
from
Sunderland, England
Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Charles Colbourne
(@charlescolbour1) reported
@santanderuk Heres an idea for possible discussion, when you hang up on a customer, rather than waiting for them to go through the labyrinth of getting through again, you call them back on the number you have saved? Radical, right?
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.
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Leonard
(@leonarddcfc84) reported
@Wandsworth3 @santanderuk Is it still down for you guys?
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SENO
(@IgorKhymky) reported
You haven't sent me a master card @santanderuk Messaging was abolished, Chat is of no help. My card will expire in 7 days.
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Victoria White
(@VictoriaWhite23) reported
@santanderuk I'm so upset and evening completely destroyed! I tried to make an online payment from my account. Santander blocked it - on the line for 2 hours and put on queue to unblock and no answer at all. So many things now disrupted and I'm so stressed. Dreadful service.
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Charl✨
(@Charlotte_Tyson) reported
It’s official that @santanderuk have THE worst customer service ever.
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Sally Campton
(@traybakes66) reported
from
Belfast, Northern Ireland
@santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.
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BrianSims4
(@BrianSims4) reported
Unable to speak to anyone at @santanderuk to find out why a Direct Debit wasn't paid. Unacceptable service levels . COVID is no excuse! All too easy!
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Leonard
(@leonarddcfc84) reported
Is anyone else's mobile app still not working? #sandander #santanderuk
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Matt Pickles
(@Matty47v) reported
@santanderuk are we in STIP again? Payed the water bill and website said payment failed but the money has come off my balance inc pending but doesn't have it in the list of pending transactions