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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Marlow, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Marlow, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Marlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Santander Issues Reports Near Marlow, England

Latest outage, problems and issue reports in Marlow and nearby locations:

  • joeymaley
    Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • corinnareilly
    Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

  • WhiteIain
    Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

  • TreborRolyat
    Rob Taylor (@TreborRolyat) reported from Amersham, England

    @santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • YourMoneyUK
    Your Money (@YourMoneyUK) reported

    Key stats from @santanderuk's Q1 2023 results: Mortgage applications down 37% as it expects house prices to fall back to 2021 levels. Meanwhile customer deposits fell by £5.1bn and while savers have "low average balances", it revealed 16% are NOT covered by the @FSCS scheme

  • owenhowe13
    owen howe (@owenhowe13) reported

    @santanderuk I hope your ******* branches go up in flames I’m not even joking Imagine receiving a payment 3 days ago. Using that money. Then going to use more today for a block to be on my account. Two kids and I can’t access my money for “10 working days” die you bastards.

  • SarahLudford
    Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported

    I wonder if @santanderuk takeover of @TSB might improve latter’s customer service? Not holding my breath. Have spent half hour unsuccessfully trying to sort online bank transfer which is not going through; call centre v unhelpful. No wonder high blood pressure is so prevalent..

  • jaredowens36629
    jaredowens (@jaredowens36629) reported

    @santanderuk is it possible for you to permanently block all online/card not present transactions for a debit card if a customer requests it?

  • tooner2401
    Mark Burton (@tooner2401) reported

    Could @santanderuk care any less about my issues? Nope #dontcare #attitude

  • EvoNeo32i
    Niall KC Fraser (@EvoNeo32i) reported

    @santanderuk really are letting me down. Due a refund after paying off old car. Over a month to get it but it was short. Contacted them and they apologised for THEIR mistake and said it would be in my bank within 3-5 working days… that was 17 days ago and still no refund.

  • anandhichetlur
    AnnRaj (@anandhichetlur) reported

    @santanderuk not able to access the account online. can you help pl

  • Oasisrvti
    Oasis (@Oasisrvti) reported

    Good morning to everyone except @santanderuk who blocks disabled peoples bank for over 6 days with 0 help or escalation for a tax rebate. You’re disgusting, a disgrace and shouldn’t even be allowed to operate as a business. WHOS BANK ARE YOUR PROTECTING?! Cause it ain’t mine!!!

  • John_suave
    John suave (@John_suave) reported

    @AskVirginMoney It didn't. I rang the number, it said to fill in the form online and to wait 30 days. Why are you so terrible with service? @NatWestGroup @santanderuk want a new customer?

  • joolsparker
    Jools Parker (@joolsparker) reported

    Appalling service at @santanderuk in #Oxford Ridiculous and unclear ‘queuing’ system for the counters. Left waiting despite there being no other customers.