Santander

Is Santander down in Marlow, Buckinghamshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Marlow, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Marlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Marlow, Buckinghamshire, England 12/16/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Marlow, England

Latest outage, problems and issue reports in Marlow and nearby locations:

  • WhiteIain Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • TreborRolyat Rob Taylor (@TreborRolyat) reported from Amersham, England

    @santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • simon_david91 Simon Bell (@simon_david91) reported

    @TheRealJimShady @santanderuk @santanderukhelp Just got off the phone with the mortgage team, who say that it is down the to underwriters to decide on who is granted a mortgage. No info available on whether a different approach was being taken for buildings with fire safety issues, following this statement.

  • StuMan21953001 Stu Man (@StuMan21953001) reported

    @joriches @Michelle_JML @santanderuk Ridiculous! I can't access my business account the past 5 weeks and I have 60 staff who are on the verge of being unemployed plus can't afford their bills or feed their families But don't worry they said they will look into it for me!!! It's now 5 weeks later.

  • PeterMa33025602 Peter Mannion (@PeterMa33025602) reported

    @StuMan21953001 @santanderuk It's a joke. I can't pay bills or get my own money. I also can't spend hours on the phone. I bet they are all " working from home". I am going to close the account if they don't sort it today.

  • TaraOsher Tara Osher (@TaraOsher) reported

    @santanderuk hi my mum has been SCAMMED . She’s been holding on phone for nearly 2 hours to report to you. This is UNACCEPTABLE. Shes 83 years old! Terrible service

  • Thanie91 thanie wilson (@Thanie91) reported

    @santanderuk fuming! Tried to book flights and my card has been blocked and all access online banking blocked . Call centres closed . Now flights have doubled in price . Raging!

  • Togs100 Paul Teague (@Togs100) reported

    @bancosantander @santanderuk @santanderukhelp account hacked for 2nd time in a week…phone on hold for over 40minutes. Firstly new card does not work, now another attempted hack on my account. How is this even acceptable service. It’s Disgusting service

  • Thanie91 thanie wilson (@Thanie91) reported

    @santanderuk been on hold twice for over an hour each time and have been disconnected! Over 24 hours with no access to my money!!!!!

  • GaganMich MichGagan (@GaganMich) reported

    @santanderuk what a **** bank. I’ve been standing in a cue for 42 mins waiting to pay in two checks. One person on the counter while the others **** about and there at least 9 persons waiting to be served. Complete bollocks wasting itr time. **** this I’m off

  • StuMan21953001 Stu Man (@StuMan21953001) reported

    @PeterMa33025602 @santanderuk We are pulling our hair out here mate imagine knowing 60 people haven't been paid and that repo agents are at the door due to lazy staff not bothering to just do their job! I have never seen anything like this! We will see what we can do is not acceptable for me or any customer!

  • StuMan21953001 Stu Man (@StuMan21953001) reported

    @santanderukhelp @susanfdavies @santanderuk What happens if one of many staff fall ill to these issues your bank is causing and ends up mentally or physically sick will you guys be held liable or just not give a damn about this either? Are you sure you are a serious bank???!!