Santander

Is Santander down in Marlow, Buckinghamshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Marlow, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Marlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Marlow, Buckinghamshire, England 12/20/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Marlow, England

Latest outage, problems and issue reports in Marlow and nearby locations:

  • TreborRolyat Rob Taylor (@TreborRolyat) reported from Amersham, England

    @santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • WhiteIain Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • fluffyberty Flavia Bertolini (@fluffyberty) reported

    @santanderuk You are the worst bank. My boyfriend’s card keeps getting duplicated (clearly an inside job!). You left him with no access to cash. You then gave him £200 compensation but have now taken it back! Sickening service.

  • JulesAB1075 JulesABC1075 (@JulesAB1075) reported

    @santanderuk Your Switch and £130 cash back has turned out to be a huge con!! Filled in the Switch form as directed on your website for an existing account and now being told it had to be an external a/c which had to be closed within 60 days. I can't close an account

  • Pmi1gate Paul Milgate (@Pmi1gate) reported

    @parkx19 @santanderuk I have two cards for two different Santander accounts and both were declined yesterday along with Apple Pay. Card machine said ‘referral a’ and me not shopkeeper had ever seen that. He tried his card as I said it must be his machine and it worked. Must be Santander issue

  • Fabish Ally Fabish (@Fabish) reported

    @santanderuk been trying since 2.07 to talk to someone. It’s now 3.47, worst customer service ever

  • erlsaenz Erlantz (@erlsaenz) reported

    @santanderuk @santanderukhelp offers one the worst service I've seen in my life. By far the worst bank in UK.

  • becca_beaumont Rebecca Beaumont (@becca_beaumont) reported

    Been on hold waiting for someone to speak to me about my card for nearly an hour now😡 @santanderuk @santanderuk @santanderukhelp I’ve used online help but they said to call

  • tenagibson Tena Rebecca Gibson (@tenagibson) reported

    Is anyone else who has a @santanderuk account, forever having to either order a new card or it stops working because you don’t enter your pin enough? So so annoying. Literally no other bank does this.

  • exusssum Scott Dutton (@exusssum) reported

    @aliiqbal2704 @parkx19 @santanderuk Visa is not working fine, there are increased failure rates there too

  • pendolinodriver Ex-pendolinodriver (@pendolinodriver) reported

    customer service said I am getting a call back off a manager #Harry @santanderuk

  • hartlandpoint Sasha (@hartlandpoint) reported

    @santanderuk I’ve been on hold for half an hour. What is going on?? You really should offer a call back service If hold times are over 5 minutes.