Santander status: access issues and outage reports
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- Santander generated 0 outage signals in the last 24 hours around Marlow, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Marlow, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Marlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Marlow, England
Latest outage, problems and issue reports in Marlow and nearby locations:
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Corinna Reilly (@corinnareilly) reported from Old Windsor, England@santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.
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Iain White (@WhiteIain) reported from Bracknell, England@santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?
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Rob Taylor (@TreborRolyat) reported from Amersham, England@santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt
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Joey Maley (@joeymaley) reported from Wokingham, England@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Pov 🇺🇦 (@Claire_pov) reported@santanderuk terrible customer service yesterday and you really don't support older people. A lot of 80+ years like my Mum don't do online banking (have you seen their phones) and your staff repeatedly say go to the online banking app and then leave you with the ipad in store
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John suave (@John_suave) reported@AskVirginMoney It didn't. I rang the number, it said to fill in the form online and to wait 30 days. Why are you so terrible with service? @NatWestGroup @santanderuk want a new customer?
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Vicki McGrann (@vix_avi) reportedAbsolutely SHOCKING service from @santanderuk Don’t bother banking with them. They can’t manage a simple request, tell lies constantly and waste my time. Absolutely livid! 😡
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Liane (@Liane0712) reported@santanderuk just been turned away from Aspire lounge terminal 1 Manchester as my Lounge Key wouldn't work and they were saying it's another £20 membership. This has never happened before, very embarrassing. Select customer fed up!
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Numin (@Numino2cm) reported@santanderuk Trouble is I can’t get through to anyone that would help
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Louise Emery 🇬🇧🏴🇬🇧®️🦁 (@LouiseEmery) reported@santanderuk @TSB I've been into a branch today to try and close my business account. Can't do it in branch. Can't do it online. Make a call and stay on the line for ages. Poor service. How can I do it?
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John Kirby (@csljohnkirby) reportedI have written "GBP Sterling Only" after the amount on every cheque I have ever written in the UK, and for the first time today, since first having a current account (Chequebook) aged 16 to now, I am 60, the @DVLAgovuk has rejected a cheque saying I have "it is competed incorrectly" stating that wording is not permitted and prevents them from accepting it as a valid form of payment. I have checked with @santanderuk and they said it is completely fine. In 44 years, it has not been an issue, and I think rather than the DVLA being so judgmental and making accusations that are false, they should be honest and say our preference is....
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726 Green Line (@726Line) reported@santanderuk @TSB I certainly won't be banking with Santander. Your customer service leaves a lot to be desired. I had an absolutely appalling experience with your organisation when my late wife died. Your CEO comes across as hopelessly out of touch!
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jaredowens (@jaredowens36629) reported@santanderuk @santanderuk hi I mean like permanently from Santander's side, so that the customer can't just re-activate them from the app?
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Kris (@lookitskris) reported@santanderuk tried all of the above, this has been a recurring problem for months now