Santander status: access issues and outage reports

Problems in the last 24 hours in Marlow, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Marlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Marlow, England

Latest outage, problems and issue reports in Marlow and nearby locations:

• 
  Iain White (@WhiteIain) reported 27 minutes ago from Bracknell, England

  @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

• 
  Rob Taylor (@TreborRolyat) reported 30 minutes ago from Amersham, England

  @santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt

• 
  Corinna Reilly (@corinnareilly) reported 48 minutes ago from Old Windsor, England

  @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

• 
  Joey Maley (@joeymaley) reported 57 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nigel Hale (@NigelHale754855) reported 2 minutes ago

  @hnjsamuels @santanderuk Customer service is a thing of the past. It's all apps and bots. It's like banging your head against a brick wall.

• 
  Tyler (@Empty_With_You) reported 3 minutes ago

  The ******* crooks @santanderuk have put a block on my bank account without ANY warning because I didn’t change my contact details due to them already being correct. Absolute ******* scumbags.

• 
  vince tanner (@TannerVinc26621) reported 5 minutes ago

  @DrChrisParry @santanderuk If waiting an HOUR on the 'fraud' line, is the problem, then yes.

• 
  Marion (@rockchick4316) reported 6 minutes ago

  @santanderuk stop sending emails about using my overdraft when the reason it happened is because you stopped sending texts to say I was nearing it. I received no notification you were doing this. Surely you’ve noticed I only pay bills from them, useless bank with no cust service

• 
  Pasteur Eyes #UTA 🟥 (@broncoskolar) reported 8 minutes ago

  Disappointed @santanderuk that you moved my local Canary Wharf branch without telling me. Not good customer service.

• 
  BH (@Welshyyyyy) reported 9 minutes ago

  @The_Swell_Shark @santanderuk Couldn't agree more, it's absolutely awful

• 
  Oasis (@Oasisrvti) reported 10 minutes ago

  Customer service of @santanderuk is giving little Britain

• 
  Dorset Gooner (@dorset_gooner) reported 14 minutes ago

  So @santanderuk cards not working @AintreeRaces frustrating but will they take cash? No! No common sense at all Day ruined 👍👏🏻

• 
  Oasis (@Oasisrvti) reported 14 minutes ago

  Another day of @santanderuk sitting on their arse doing **** all

• 
  Oasis (@Oasisrvti) reported 14 minutes ago

  I hope everyone that works @santanderuk wakes up with their bank account blocked, maybe then they might be better at customer service and information