Santander

Is Santander down in Maidstone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Maidstone, Kent, England 01/29/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MalikhaMcDonald Malikha McDonald (@MalikhaMcDonald) reported

    @santanderuk the worst customer service, over 4 days of trying to speak to someone. Wow! Is there a customer service number that works? #help

  • absinthm1nded Justin Case (@absinthm1nded) reported

    @MorganBroadcast Holy ****. @santanderuk and @VirginActiveUK have lots to answer for. Disgraceful. A reminder how vulnerable we all are. Always spread your money over several accounts. The more the better. Have a stand alone bank account for daily spending, that you can top up.

  • The_Final_Draft Cole (@The_Final_Draft) reported

    @MorganBroadcast I hope it gets sorted today. Thank you for highlighting this issue, I had no idea that the app revealed pin numbers. I would love @santanderuk to explain why it's so easily available when we have been told for years that nobody can access it, not even staff.

  • LadyValetta Samantha #wearadamnmask Ritchie #NHSLove🇬🇧🇺🇦 (@LadyValetta) reported

    @MorganBroadcast This is awful! I know that @santanderuk have a dreadful reputation with regard to customer service. I sincerely hope they can be held to account. As for @VirginActiveUK -my son's working for them at the mo. Shall alert him!

  • jackiehagland Mrs H (@jackiehagland) reported

    @MorganBroadcast I truly hope you get proper help here it’s absolutely disgusting how you are being treated by @VirginActiveUK and more so by @santanderuk 😡

  • CpmGray Dame Girlyswot the Woke 🇺🇦🕷🐟 🇪🇺 KS4PM ☮️ (@CpmGray) reported

    @suetthemam @MorganBroadcast My bank queries everything out of the ordinary. This sounds like a #Santander issue, not a sign that times have changed. I for one appreciate the warning. @santanderuk had best take note that a lot of people are following this thread.

  • RachelBeacham Rachel Beacham (@RachelBeacham) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I’m sorry it’s terrible. But on the bright side it might show up cracks in the system so we can help others. The banks certainly should be more accountable. My dad was just defrauded and the banks authorized a lot of money with zero checks. keep fighting!

  • Misskatie_says Katie 🌻 (@Misskatie_says) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I'm so sorry this happened to you. It's awful. I really hope you manage to get it sorted x

  • nelltent Jude Butler (@nelltent) reported

    @whyteuk @VirginActiveUK @santanderuk Just been reading the thread. Shocking read and customer neglect on every level. Virgin security has let her down and then Santanderuk has been irresponsible, negligent and totally disinterested to help this lady. Her life is now just about recovering her lost money! Appalling

  • Lousincs85 Louise Hurst (@Lousincs85) reported

    @MorganBroadcast @NeilMackay78 @santanderuk I’m so sorry to read this. Santander have been horrific dealing with my mum after she was scammed out of £15,000. Long story but she is now going through citizens advice bureau-if you have no luck, it might be worth talking to them-super helpful, free service. Good luck 🤞🏼