Santander

Is Santander down in Maidstone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Maidstone, Kent, England 03/01/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • eatsruns Sarah (@eatsruns) reported

    @santanderuk I'm trying to raise a credit card dispute but your website isn't letting me upload any documents (pdf format as requested)

  • James2022R JR (@James2022R) reported

    @bancosantander Tips for @santanderuk to identify and prevent fraud - don't state that the Fraud Act definition of fraud is wrong because @santanderuk wants to support fraud and not act to prevent it

  • charlmcdo Charlotte (@charlmcdo) reported

    @twinklresources @santanderuk Too busy working so missed this 😞

  • ChasCowell Chas Cowell (@ChasCowell) reported

    @santanderuk absolutely disgraceful and disgusting customer service (Newtownards) 2 months for an appointment for my grandson to open his own bank account 🤬🤬🤬 Well you not gaining a customer but losing two long standing Abbey customers and a potential new customer disgraceful

  • TobyChiz Toby Chishick (@TobyChiz) reported

    … I just want a credit card that works & doesn’t get blocked every time I use it!I’ve never had so much hassle with a bank/credit card before. Customer service seem unable to help. Really frustrating. Might just pay it off and switch providers as this is ridiculous. @santanderuk

  • brockway_karen KarenB (@brockway_karen) reported

    @santanderuk how on earth can my partner cancel his card when his phone was snatched out of his hands while using? He can't call you because lines aren't open yet and doesn't have access to the app/online banking because his phone was stolen!

  • BK3vin Basilius Kevin .V🌈 (@BK3vin) reported

    @ZoeBarnard11 @santanderuk Talk to @iFox97 they helped me when support services wouldn’t help me🥺..

  • MorgWayne316 Wayne Morgan (@MorgWayne316) reported

    @jen_35 @santanderuk Yeah, I’ve can’t seem to log in atm, on the app or website

  • TwitTwoToo TwitTwoToo (@TwitTwoToo) reported

    @santanderuk Now been waiting for one week to resolve a login issue. No access to my account since Friday, that’s 6 days. Have spent 3.5 hours on the phone with 8 of your staff and am locked out of all transactions. Your service and duty of care to this customer is appalling.

  • jen_35 Jen B (@jen_35) reported

    @santanderuk anyone else having problems with the app today? #banking #Santander