Santander

Is Santander down in Maidstone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Maidstone, Kent, England 03/23/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • HenrysAngel17 Faye Morrison (@HenrysAngel17) reported

    @santanderuk just got off the phone with one your customer service people 1000# rude and he hang up on me when I called him out! Will DM you details of my call and my legal names

  • AndyJ147 Andy (@AndyJ147) reported

    @andy_richards1 @santanderuk Don't take it personally Andy. It's all in the algorithm, automatically sent. Software won't check on number of years been a customer

  • DeanSteele72 Dean Steele (@DeanSteele72) reported

    @santanderuk set up a standing order & took £775 of mine. I reported, they've admitted it's an admin error, but locked my account. Forced to spend 2hrs+ in a branch to unlock. 3 days later no update or sign of money. Waiting 45mins on hold so far to make a complaint! #badservice

  • James2022R JR (@James2022R) reported

    @bancosantander Take a moment to think about why the regulators allow @santander to continue to trade despite its support of companies that commit fraud on @santanderuk customer accounts

  • 1RBS2 R (@1RBS2) reported

    Can’t wait to cancel @santanderuk blocked all my cards now none of my direct debits have gone out. 30 mins and still waiting to talk to someone. Customer service is shocking

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    @AndyMil87738271 @santanderuk We are the only country not to of recovered from covid financially 100%fact We have had 3 leaders who all have broken the law and put us in worse mess but no general election Tory rule is to control and keep in debt it benefits their bosses and their yachts #GeneralElectionN0W

  • emmacatster Emma Steven (@emmacatster) reported

    @santanderukhelp I just wanted to follow up with this almost a year later to say that we are still waiting for @santanderuk to change the addresses on our accounts. Customer service is so rude. We even flew to London and went into a branch over the summer with documents. Still refused!

  • DeanSteele72 Dean Steele (@DeanSteele72) reported

    @santanderukhelp 'Some time next week'. Fantastic service for a mistake that @santanderuk made and still haven't rectified. Not. I really don't care what you're doing, how "sorry" you are, or who now has the case; just give me my own money back!

  • Brandon30772140 Brandon Khan (@Brandon30772140) reported

    @santanderuk the new closing times for Sheffield centre bank is ridiculous, on what planet does a bank close in working hours . The Machines outside the. And are crap and don’t let me deposit cash … new bank needed

  • kployalq KPLOYALQ (@kployalq) reported

    @santanderuk When are you going to support the deposit of cheques through your app ? You are a bit behind the curve on this one.