Santander status: access issues and outage reports

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

• 
  Michael Jones (@mikej2504) reported 43 minutes ago from Walderslade, England

  @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

• 
  Steve E (@steveinmarden) reported 55 minutes ago from Marden, England

  we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  *** Michelle Sweeting (@Lez2BestFriends) reported 3 minutes ago

  That stupid @santanderuk chat bot is feckin USELESS! I can’t log onto my mobile banking, it says my details are wrong and they’re not… HELP!

• 
  Craigyy121 (@craigyy121) reported 4 minutes ago

  @santanderuk @TSB @santanderuk why is your online banking not working just now?, I need to get on it

• 
  Amani (@queenamaniana) reported 6 minutes ago

  I’m so stressed. My bank account is blocked because @santanderuk sucks, OnlyFans website is extremely slow right now and my bank statements aren’t accessible. Just… amazing

• 
  Alice 🌼 (@AChamakh) reported 11 minutes ago

  @santanderuk just had a lovely conversation with Allen in your insurance dept in Sunderland. Please praise him. We need more people like him working in customer service 🙌🏼

• 
  Karly Everley (@KarlyEverley) reported 14 minutes ago

  @santanderuk @TSB No good changes so far experience by a longterm customer who has spent hours on the phone trying to get an account added to the app due to address format not syncing with my other account address when Santander set up the new account address! Will be moving all my accounts.

• 
  RachT234 (@RachT234) reported 15 minutes ago

  @santanderuk you're just proving my decision to move more. You've put my account on hold again (presumably because I am trying to switch providers to @LloydsBank) and now another 10+ minute hold for someone who struggles to use the phone or go to a branch because you don't properly support RelayUK #accessibilitymatters

• 
  K Singh (@KSingh60443731) reported 17 minutes ago

  @santanderuk Awful service from Santander. Queues , requesting stationery. Been waiting nearly a month.

• 
  M.D (@Only1MaxyD) reported 17 minutes ago

  @santanderuk Hello, this is what I mean, rather than the customer have to subtract and do a calculation, can this current spend value be shown?

• 
  James Hassett (@JamesHassett1) reported 19 minutes ago

  Please don’t bank with @santanderuk. They have currently restricted my account so I can’t access my money. They have asked me for documents which have been provided but now they are not good enough. They asked for a payslip which is Thai and now they want it translated.

• 
  Aidy (@Adey22) reported 20 minutes ago

  @santanderuk Bet365 said unable to make payment with this card.. when contacted their customer services they said there were problems with Santander card payments yesterday afternoon and issue was Santanders.