Is Santander down in Maidstone, Kent, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (59%)

2. 

   Website (14%)

3. 

   Login (14%)

4. 

   Transactions (9%)

5. 

   Withdrawals (3%)

6. 

   Transfer (2%)

Community Discussion

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Santander Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

• Steve E (@steveinmarden) reported 6 minutes ago from Marden, England

  we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

• Leigh Bristow (+_+) (@LeighBristow) reported 29 minutes ago from Gravesend, England

  @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

• Michael Jones (@mikej2504) reported 45 minutes ago from Walderslade, England

  @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Jeanie Mc (@Jeaniemc77) reported 5 minutes ago

  @santanderuk are you busy today? Over 3 hours in a queue to speak to someone. A lady answered the helpline at just over an hour in the queue, advised someone else needed to help me and transferred me! Still waiting….

• Youngannie (@ayoung140_ann) reported 7 minutes ago

  @santanderuk what a disgrace. Waiting for 25 mins. Still not spoken to anyone. Rang technical line and sane again. You have just lost a customer.

• Youngannie (@ayoung140_ann) reported 10 minutes ago

  @santanderuk I want your customer complaints tel number ! Probs won’t answer that either. Disgusting

• Pamela Walker 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🏳️‍🌈 🇪🇺 (@pamawalker) reported 10 minutes ago

  @santanderuk I am appalled by your mortgage process and customer services. After many phone calls, you still haven't been able to sort out my problem and it is extremely time-sensitive. Can you please urgently contact me?

• Clare Wiener (@ClareWiener) reported 15 minutes ago

  @santanderukhelp As I say, I will be taking it further once I have the transcript to the call. You obviously treat a lot of customers poorly with your low customer service rating. @santanderuk need to do better, much better.

• Rikki (@Rikki54625157) reported 17 minutes ago

  @santanderuk I just spent 25 on hold only to be cut off..excellent customer service..still never managed to speak to a human..

• GOWISELY LONDON (@GOWISELYLONDON) reported 20 minutes ago

  @santanderuk @IoCoding @TechUpWomen No any other help needed , just waiting for my new appointment with my new bank so I can close my account with Santander ! Waste of time fairing for over one hour to talk to someone.

• garDan (@HHBarn) reported 21 minutes ago

  @santanderuk i need to close an ISA extinct account that has been empty for years but you keep insisting on sending out paperwork for.. Seems impossible to do online.

• DivaDebz (@debzie_webzie) reported 21 minutes ago

  @santanderuk how can I be on hold still after 1 hour 40 mins? It’s impossible to speak to anyone

• Niamh Spurle (@niamhs90) reported 21 minutes ago

  Spoke to @santanderuk yesterday, having an issue with my banking. Couple of depts later got to the correct one. Said they would call back later on today(yesterday) with an answer to my complaint about misinformation or no comms. 24hrs later still no sign of them. #nosurprisethere