Santander

Is Santander down in Maidstone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Maidstone, Kent, England 02/09/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • suzanne64481589 Suzanne Benson (@suzanne64481589) reported

    @santanderuk I am a very disappointed customer … holding on for more than 15 mins listening to a very annoying message and terrible holding music, to report a suspected fraudulent text from you! Unacceptable and poor service! Should at least offer a call back service

  • SoniaBhogal Sonia Bhogal (@SoniaBhogal) reported

    Diabolical service from @santanderuk @santanderukhelp today. After 1hr 7 mins on the phone I had to hang up and use my @Barclaycard Visa Credit instead.

  • MLPDante1 MLP Dante (@MLPDante1) reported

    @santanderuk your phone service is **** guys i have been cut off 4 times trying to get my card working

  • lewisgenney lewis genney (@lewisgenney) reported

    @santanderuk I bank with you personally as well as a mortgage! On my Mortgage I have made overpayments and need it get a summary from day 1. Please help

  • AltitudeChris Chris (@AltitudeChris) reported

    @santanderuk WTF 🤬. Why has “Santandercards Ltd” debited £970 from my current account this morning??!!!!!!

  • Shara08991227 Shara (@Shara08991227) reported

    @santanderuk U have become useless bank, I go to website for contacts for mortgage- no phone number, digital assistant is a waste of time, i come to branch- no one to help, i want to use secure messaging- it was removed for some reason, why I am paying monthly fee for?

  • IncomeTaxUk Income Tax Uk (@IncomeTaxUk) reported

    @santanderuk Hey @santanderuk we're on the phone for over 1 hour now and no one is answering, this is an utter disgrace and horrible customer service! I have lost my valuable afternoon trying to speak to someone regarding a big transaction that did not go through and no answer on your end 😡

  • MollieBagshaw Mollie Bagshaw (@MollieBagshaw) reported

    Disgusted that Santander would not take responsibility when they lose a deposit of cheques. They definitely do not support small businesses like they say they do. @santanderuk @santanderukhelp

  • AvoidInertia AvoidInertia (@AvoidInertia) reported

    @santanderuk I’ve been on hold for over 20 minutes trying to speak to someone in business banking. Why is it impossible to speak to you guys?

  • gedme The tartan bunnet 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedme) reported

    Awful treatment from @santanderuk helen my wife is in Roxburgh her cancer spread to her brain so she can’t remember her pin and she lost her phone, so phoned Santander and explained and wanted to add new number, 50min on the phone explained that things not great.