Santander status: access issues and outage reports

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

• 
  Steve E (@steveinmarden) reported 15 minutes ago from Marden, England

  we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

• 
  Michael Jones (@mikej2504) reported 19 minutes ago from Walderslade, England

  @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cevat Cam (@erkul_cihat) reported 11 minutes ago

  Despite this, £40 was charged on June 9 and £50 on June 10 — a total of £80, even though we followed all procedures. Still no response or support. This is unacceptable. @TfL @santanderukhelp @santanderuk – please investigate and assist. #TfL #Santander

• 
  Redders. (@1Redders0) reported 14 minutes ago

  @santanderuk @TSB Empty your accounts. Move banks. They want to shut 44 banks down. Strip there custom. Use another bank. End them.

• 
  Oasis (@Oasisrvti) reported 14 minutes ago

  @santanderuk the “please call us so can help you” is a scam btw, next time be honest “please call us so we can do absolutely nothing expect give you inconsistent information & take time off your life”

• 
  JanKrynicky (@JanKrynicky) reported 16 minutes ago

  @santanderuk How about a scumtracker? A bank that refuses its customer to withdraw money for a bike deserves to be marked as scum.

• 
  SoftwareLife (@Mindfulness2050) reported 26 minutes ago

  @santanderuk @TSB Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  jaredowens (@jaredowens36629) reported 30 minutes ago

  @santanderuk is it possible for you to permanently block all online/card not present transactions for a debit card if a customer requests it?

• 
  steven jackson (@Archtech_design) reported 31 minutes ago

  @santanderuk Unfortunately she has tried that your colleagues offer no solution other than cancel the card she is waiting for and Santander will issue another one! In essence she hasn’t had access to her own money why for 2 weeks now!! Do you think that is acceptable?

• 
  Mellissa Timms 🖤 (@mel5kijones) reported 32 minutes ago

  @santanderuk been trying to use the Sandi service on my app since yesterday afternoon but it keeps advising me that it’s experiencing some issues and to try again later. Is this a known problem? I’ve done recent update, cache clear and reinstalled. Also tried this on laptop

• 
  Gideon Carroll (@gideon_carroll) reported 33 minutes ago

  @santanderuk @TSB You are not changing @santanderuk. I am having a nightmare with your telephone banking. Can someone in social please help me?

• 
  Donna Webster (@donnataylor7) reported 36 minutes ago

  @santanderuk tell me? What is the point of having a branch with no counter service with a fancy pants refurbishment and having to send costumers to already overstretched @PostOffice to do basic banking!