Santander status: access issues and outage reports

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Maidstone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

• 
  Steve E (@steveinmarden) reported 16 minutes ago from Marden, England

  we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

• 
  Michael Jones (@mikej2504) reported 21 minutes ago from Walderslade, England

  @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🔥Nathan🔥 (@Nathan_istheone) reported 2 minutes ago

  You one fked up bank that dont give a **** about their customers.... @santanderuk

• 
  FantasticWildlife (@FantasticWildl1) reported 5 minutes ago

  @santanderuk @TSB Santander makes billions profit a year despite driving UK services down. They say they are charging 120 GBP a year for forever free accounts bcoz of Labour's regulations. You can stp them by writing to Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR.

• 
  Alice 🌼 (@AChamakh) reported 6 minutes ago

  @santanderuk just had a lovely conversation with Allen in your insurance dept in Sunderland. Please praise him. We need more people like him working in customer service 🙌🏼

• 
  Dexter (@dmarksbarber) reported 7 minutes ago from Stafford, England

  @santanderuk @santanderukhelp fyi: Your branch profiles still say mortgage advisers are on site, but I was told by an employee that they’re only ever via the phone now. Probably worth changing that so people don’t waste time traveling to a branch just to be told nope 🥶

• 
  Kris (@lookitskris) reported 8 minutes ago

  @santanderuk tried all of the above, this has been a recurring problem for months now

• 
  audreygallagher (@audreygallagher) reported 8 minutes ago

  @santanderuk @TSB Met another elderly men with his son outside who drove over 20miles to get a statement they needed.. I recommended they phone they said they had tried but no one could understand them.. This is awful for the most vulnerable

• 
  jane.🌙👻🦇 (@poptarts_xx) reported 8 minutes ago

  The @santanderuk app is so terrible. Can't even pay off my credit card on it, have to log in to online banking. Literally the most useless app ever.

• 
  Gillian (@sandygill_) reported 10 minutes ago

  @santanderuk @TSB How about sorting out your bug-ridden, slow, clunky, almost always crashing (usually in the middle of setting up a payment), impossible to log-out of (although it randomly and inconvenient logs you out), ap?!

• 
  ryan boron (@jryaxvi) reported 12 minutes ago

  @iredfern @santanderukhelp @santanderuk you should quickly reach “Richard_hacks01” on instagram and report with the evidence you have he can help concerning your issue he helped me recovered when I had similar issues

• 
  Martin Hughes (@MartinH01846340) reported 12 minutes ago

  @santanderuk this is terrible. Simple want to change the mobile number. No help or support and not even a local branch. Disgraceful bank