Is Santander down in Maidstone, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Maidstone, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports Near Maidstone, England
Latest outage, problems and issue reports in Maidstone and nearby locations:
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
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Steve E
(@steveinmarden) reported
from
Marden, England
we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Myrddin Edwards
(@MyrddinE83) reported
Can you please not hang up on me @santanderuk @santanderukhelp A fraudster has opened a Santander bank account in my name and I need your help. I’ve 3x been on hold for over and hour and you just cancelled the call. Not acceptable
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RichardM
(@MottyRW) reported
@santanderukhelp @santanderuk the chat service were unable to help. I’ve now been on hold for 30 minutes to your security team. Can one of your management team please call me? I will summarise what’s happened below for clarity.
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Lawrence ****** 🇺🇦
(@goonerlgh) reported
@santanderuk @santanderukhelp I help my 85 yo dad manage his money. I can see £3500 on the Santander app in their account but yesterday & today, after taking taxis to the branch they told him he has £101..! That's worried him to death and he and his 80 yo wife arguing
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Steven Burns
(@steveoburns316) reported
@santanderuk how do you cancel a credit card account .. Please don’t say use Sandi I’ve tried 20 times it’s awful 😞
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Jak
(@JackieKnell1) reported
@santanderuk 3 hours and 5 minutes hanging on to speak to someone in the UK Helpdesk is a joke after hanging on 1.5 hours last week and giving up! No level of service at all - a joke!!
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Mpmrsm
(@mpmrsm) reported
@santanderuk @santanderukhelp never have I come across such a slow and outdated banking app as yours. I can’t check my personal details. Notifications don’t work properly. Online chat service needs to improve and response times need to be quicker. Time to leave perhaps.
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Innes Gray
(@htcig58) reported
@santanderuk Each time the staff at Santander say it will be Ok the next time, it hasn't. They also say they cannot do anything to process the transaction as they cannot go into the system - customer service AND fraud teams. So what do I do? 2/2
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mette baillie
(@freja_fashion) reported
@santanderuk morning, I’m experiencing issues with the alerts I have set up on my account only some of them are coming to me. Can you let me know if that’s a known problem and if you are working on fixing it? 🙏
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Gabriella Russo
(@GabriellaRusso) reported
@santanderuk Utterly awful system, completely useless. Been on the phone for an hour being pushed from pillar to post because you ignored letters with change of address and requests to close the account. #systemsaysno #crapcustomerservice
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Paul Donaldson
(@PaulDonaldson2) reported
@santanderuk to Santander all say trying to get this resolved. All we are being told is there is nothing can be done because that is the security policy. What an utter disgrace you are - unwilling to help a young woman in a vulnerable position who has not even been able to eat