Santander

Is Santander down in Maidstone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Maidstone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Maidstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Maidstone, Kent, England 02/08/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Maidstone, England

Latest outage, problems and issue reports in Maidstone and nearby locations:

  • steveinmarden Steve E (@steveinmarden) reported from Marden, England

    we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail

  • LeighBristow Leigh Bristow (+_+) (@LeighBristow) reported from Gravesend, England

    @santanderuk what would be the reason for online payments using Santander MasterCard Debit card not going being able to completed, yet can use visa and amex. Having so many problems since MasterCard Debit

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulineLuxmoore Pauline Luxmoore-Ball (@PaulineLuxmoore) reported

    @santanderuk having an awful experience with you guys - do you ever confirm receipt of an email that you’ve asked to be sent?

  • 1kilroywashere Kilroy Was here (@1kilroywashere) reported

    @santanderuk Online Banking - We’re sorry Online Banking isn’t available at the moment. We’re working to fix the problem as soon as possible.

  • Gramoss Grammoss #FBPE (@Gramoss) reported

    @santanderuk As you don’t value customer security, I was scammed yesterday by someone using your numbers. I’m dedicating this morning to calling you, but as it’s now PM & I’m still on hold, do you have any other suggestions?

  • LittleLingvo MALinvo (@LittleLingvo) reported

    @3dogsallright @santanderuk I’ve thought banks generally are so bad for a long time. You’re literally an unpaid worker now for these businesses! They don’t care how much time you waste doing the leg work. Been a long time since I came across any good customer service! The pits.

  • wadethinksagain wadesthinkinghard (@wadethinksagain) reported

    so, @santanderuk, even though "you're sorry to keep me waiting" every fifteen seconds, I've been holding on for over 35 (thiry-five!) minutes, and counting. Hmmm. Not sorry enough to employ more staff to help customers? I'm only glad you don't tell me "you're important to us"

  • katieAL Kate Larsen 李可婷 (@katieAL) reported

    @SchmidEvelyne @TaraVanHo @santanderuk And this is how less ethical companies get so many customers; they’re the only ones who will offer basic services sometimes (ask me why I’m still with terrible NatWest…sigh..).

  • sonoftheharmony Billy McChord (@sonoftheharmony) reported

    @santanderuk Online banking down again today. Frustrating to say the least.

  • shoswitch_ Switch (@shoswitch_) reported

    @santanderuk my app is not working I’ve delete the app and reinstalled and it’s still not working

  • SailFreeUK breasonable (@SailFreeUK) reported

    @santanderuk Wish you would concentrate on UK customer service, you are a bank not a motor racing company.

  • tooftalf 𝕋𝕙𝕒𝕥 𝕄𝕖𝕝 𝕁𝕒𝕪𝕓𝕖𝕖 (@tooftalf) reported

    @santanderuk Hello. Messaged you a couple of days ago about the details on my debit card. Nobody has responded. I tried using 'chat to us' on your webpage but it has no idea what I'm asking. Can't find this option when I log into my account. Can you please help?