Santander status: access issues and outage reports

Problems in the last 24 hours in Maidenhead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Maidenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Maidenhead, England

Latest outage, problems and issue reports in Maidenhead and nearby locations:

• 
  Scott Maintenance (@Scottmaintain) reported 2 minutes ago from Rickmansworth, England

  @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

• 
  Joey Maley (@joeymaley) reported 5 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

• 
  Iain White (@WhiteIain) reported 6 minutes ago from Bracknell, England

  @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

• 
  Patrick (@Everybody63) reported 10 minutes ago from Hillingdon, England

  @santanderuk hi..i'm having problems logging on to the mobile app

• 
  Corinna Reilly (@corinnareilly) reported 13 minutes ago from Old Windsor, England

  @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

• 
  Chris Creissen (@ChristopheSkis) reported 18 minutes ago from Hillingdon, England

  @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

• 
  Rob Taylor (@TreborRolyat) reported 46 minutes ago from Amersham, England

  @santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lucy Cawley (@LucyCawley3) reported 5 minutes ago

  How long bankin down 4 @santanderuk

• 
  Glenn Clark (@mobroglenn) reported 6 minutes ago

  @santanderuk Thats the point. I dont want to have to call someone due to anxiety issues I have. Surely you have an accessible option to have online chat?

• 
  One under par (@Oneunderpar3) reported 8 minutes ago

  @santanderuk how long am I supposed to wait online chat to speak to a real person to explain a security issue?

• 
  AP (@andyparsons3) reported 9 minutes ago

  Fun fact @santanderuk can flag a €payment in milliseconds but apparently needs a full working day to unflag it. Efficiency clearly only runs one direction when you pay for banking services

• 
  Michael Cleaver (@macleaver7) reported 12 minutes ago

  @santanderuk has the worst customer service I’ve ever dealt with…..

• 
  K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported 16 minutes ago

  @santanderuk No, you can’t. It won’t let me amend the standing order and never has but no one ever gives a **** to sort it out.

• 
  Shirley (@SJacks61) reported 17 minutes ago

  My husband died. The administration is difficult at the best of times (and these are my worst of time) but @santanderuk has been superb and @HSBC_UK absolutely awful - they could learn so much from Santander.

• 
  Sarah (@MsSC1986) reported 18 minutes ago

  Dear @santanderuk please fix your mortgage arrears emails. I’ve made a payment plan, so don’t send me an email asking me to either pay in full or call to make an arrangement. It’s not too hard to set the system to check whether I’m sticking to the plan or not.

• 
  . (@Midnight_x83) reported 20 minutes ago

  @santanderuk It's been four hours since your chat not said they were passing me to a customer service rep to join the chat....still nothing

• 
  D4VEH (@d4_veh) reported 20 minutes ago

  @santanderuk @santanderukhelp Can you lot pack in with restrictions on my mobile app!! Why the hell do I need to tell you my income to access my mobile banking app,