Santander

Is Santander down in Maidenhead, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Maidenhead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Maidenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Maidenhead, England 12/09/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Maidenhead, England

Latest outage, problems and issue reports in Maidenhead and nearby locations:

  • Everybody63 Patrick (@Everybody63) reported from Hillingdon, England

    @santanderuk hi..i'm having problems logging on to the mobile app

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • TreborRolyat Rob Taylor (@TreborRolyat) reported from Amersham, England

    @santanderuk Shocking customer service wasting hours of peoples time either queuing on phone lines closing local branches reduced opening hours hours. Treat customers with absolute contempt

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • ChristopheSkis Chris Creissen (@ChristopheSkis) reported from Hillingdon, England

    @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

  • corinnareilly Corinna Reilly (@corinnareilly) reported from Old Windsor, England

    @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

  • WhiteIain Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LouParkins73 Scruffy Upholstery 💙 (@LouParkins73) reported

    @IrvineWelsh @santanderuk have great customer service.

  • Fratz90 Frank (@Fratz90) reported

    @santanderuk @santanderukhelp Unable to make payment or use your app!!! Firstly server error now technical issue... Is this the norm ? Not so glad I switched now.

  • littlechickpea1 Little Chickpea (@littlechickpea1) reported

    @IrvineWelsh @santanderuk have THE worst customer service of any company I’ve dealt with. I don’t bother to ring anymore, I just take the hit.

  • eurograffiti Michael Smith (@eurograffiti) reported

    @santanderuk No one answering my calls today - your website doesn't work and phone rings and rings then hangs up - trying to pay you some money - do you want it or not?

  • jaipeva3 Fairworld (@jaipeva3) reported

    @santanderuk I waiting now 45 minutes on still now being able to talk to someone as your service are DREADFUL

  • Gillyhbean Gillian (@Gillyhbean) reported

    @santanderuk there is a problem accessing my account from the app. Is this just me or a bigger problem? Any idea when this will be resolved?

  • KathyMartin001 Kathy Martin (@KathyMartin001) reported

    @sen_j59 @santanderuk Santander are notorious for their crap customer service.

  • Rob179m Rob McEwen (@Rob179m) reported

    I thought opening a savings account was pretty simple and fast but @santanderuk really are slow. I applied on the 15/10/22 with an email I’ll be contacted in 3 working days. I did get that email saying there was a delay….I’m still waiting for an account 🙄

  • calumjmack Calum 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@calumjmack) reported

    @Flaneurble @Easy_As_He_They @santanderuk That was very well publicised at the time and McPartlin was remorseful, took time away from the public eye and took the time to fix it. Very little publicity on Boy George 🙄 just because you are a gay man does not give you a free pass. I say that as a gay man.

  • g30rg3_br0wn ga.brown2203@gmail.c (@g30rg3_br0wn) reported

    @santanderuk 3 Weeks since you closed one of my accounts in error causing £1000 to go missing. I was told it would be sorted by the 24th October and now told today that there can't be a timescale put on when I will get my money back despite the fact I have rent due out tomorrow!