Santander down? Current status and problems in Maidenhead, England

Problems in the last 24 hours in Maidenhead, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Maidenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (25%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Maidenhead, England

Latest outage, problems and issue reports in Maidenhead and nearby locations:

• 
  Scott Maintenance (@Scottmaintain) reported 4 minutes ago from Rickmansworth, England

  @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

• 
  Joey Maley (@joeymaley) reported 17 minutes ago from Wokingham, England

  @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

• 
  Patrick (@Everybody63) reported 31 minutes ago from Hillingdon, England

  @santanderuk hi..i'm having problems logging on to the mobile app

• 
  Corinna Reilly (@corinnareilly) reported 33 minutes ago from Old Windsor, England

  @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.

• 
  Chris Creissen (@ChristopheSkis) reported 38 minutes ago from Hillingdon, England

  @santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MrT (@MrT_1965) reported 3 minutes ago

  @santanderukhelp @santanderuk @santanderuk I cannot believe this conversation. I cannot get an answer. As I said earlier, feedback is not going to help me. I need to speak to a human.

• 
  John the ... (@Johnh1971) reported 4 minutes ago

  @santanderuk I’ve had a problem paying in to one of you atm and am out of pocket, tried the no on machine but been on hold well over an hour, please can you help

• 
  Kilmamouse (@mcsporran_james) reported 4 minutes ago

  @santanderuk @VictoriaScone Answer the phone. Yer customer service is #dreadful . Employ more staff. On hold...#awful

• 
  The Beer Critic (@beercriticdude) reported 12 minutes ago

  @santanderuk why do you call someone leave them on hold for 40 mins and then cut them off. Then ask to be called yourself and then fail to answer the phone kept on hold! Apparently it’s the fraud line as well - been over an hour now - shocking service!

• 
  To the right 🇬🇧 🇬🇧 🇬🇧 (@Matandtired) reported 13 minutes ago

  @santanderuk Chat facility doesn’t work, says it will pass to an agent and nothing happens. Shocking service

• 
  RosinaC (@RCantaldo) reported 13 minutes ago

  @Marciathewriter @santanderuk Absolutely outrageous service you have received Marcia. The fact the twitter team on here couldn't pass your number to the said department for them to call you is beyond unprofessional and completely lazy. Hope you got it sorted.

• 
  Kim Horstmanshof (@kim_h_1) reported 16 minutes ago

  @leedsjourno @gregkfoley @santanderuk But don’t forget that your energy provider is likely to cut your direct debit by £67 in each of those months due to the £400 government winter fuel bill help, so the cashback is likely to be much less than what it was before…

• 
  Alex Falconer (@AlejkaFal) reported 20 minutes ago

  @santanderuk I've been on the phone for 40 minutes in a queue. I need to make the down payment on the house I'm buying by 5pm. This is a joke

• 
  Anthony Monks (@thisismrmonks) reported 21 minutes ago from Preston, England

  Well @santanderuk @santanderukhelp please, please pass on my thanks to Melissa in your contact centre. She was absolutely brilliant, after four times of not getting a proper answer from your chat service (I talked to humans not the bot) she was brilliant and has made my day.

• 
  Beth Harvey (@bethharvs1) reported 21 minutes ago

  @santanderuk @santanderukhelp pls help, locked out of online banking and have a money transfer pending since Monday. Late on rent and other payments as a result and have yet to receive any useful support. Huge anxiety can you pls get in contact!!