Santander status: access issues and outage reports

Problems in the last 24 hours in Leyland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Leyland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Leyland, England

Latest outage, problems and issue reports in Leyland and nearby locations:

• 
  Blaise™🇮🇹🇳🇬 (@Blaiise1) reported 17 minutes ago from Westhoughton, England

  @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

• 
  Anthony Monks (@thisismrmonks) reported 24 minutes ago from Preston, England

  Well @santanderuk @santanderukhelp please, please pass on my thanks to Melissa in your contact centre. She was absolutely brilliant, after four times of not getting a proper answer from your chat service (I talked to humans not the bot) she was brilliant and has made my day.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amy Schofield (@Indie_Amylou) reported 3 minutes ago

  @santanderuk having some issues opening an new customer account. Who do I contact?

• 
  Gareth Davies (@expert4money) reported 5 minutes ago

  Why, when I call @santanderuk do they put me on hold, then repeat every 20 seconds that they appreciate my time, my patience and respect, then take over 35 minutes to answer the phone. Diabolical service!

• 
  Sheila kirkby (@kirkbysheila28) reported 6 minutes ago

  @santanderuk I did when you restricted my online app but you didn’t help 😳 I have been a customer since 1992 when you were abbey national.

• 
  Nigel Burger (@jonathoncloud1) reported 7 minutes ago

  @santanderuk message sent, but not holding out much hope as you have managed to ignore all recent emails ever since you offered compensation following your errors.

• 
  Lucy Cawley (@LucyCawley3) reported 9 minutes ago

  How long bankin down 4 @santanderuk

• 
  . (@Midnight_x83) reported 11 minutes ago

  @santanderuk It's been four hours since your chat not said they were passing me to a customer service rep to join the chat....still nothing

• 
  Damien McCrystal (@DamienMcCrystal) reported 14 minutes ago

  @santanderuk An unmoving queue at 3.15pm. No indication of service available. If you can’t serve after a certain time, make it clear, put up a sign. Deal with customers clearly and efficiently instead of wasting their time. Don’t treat people like **** because they’re poor and inarticulate.

• 
  clayton king (@king_clayton) reported 15 minutes ago

  @santanderuk Sandi is a brain dead pigshit - first impression what a **** bank I’m trying to switch to - how do I reverse it due to your incompetence

• 
  The Navigator (@Navigator429) reported 18 minutes ago

  @santanderuk hi. You’re impossible to contact! I need to email you or speak to a human but I can’t get past your useless AI bot.

• 
  Tessa Bennett #bemoretoddy (@littlemore20) reported 18 minutes ago

  @HWarlow @santanderuk I`ve heard in the past that Santander is totally RUBBISH (And that`s the polite version) when it comes to dealing with the estates of the dead which really doesn`t help the bereaved