Santander

Is Santander down in Leyland, Lancashire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Leyland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Leyland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Leyland, Lancashire, England 01/17/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Leyland, England

Latest outage, problems and issue reports in Leyland and nearby locations:

  • thisismrmonks Anthony Monks (@thisismrmonks) reported from Preston, England

    Well @santanderuk @santanderukhelp please, please pass on my thanks to Melissa in your contact centre. She was absolutely brilliant, after four times of not getting a proper answer from your chat service (I talked to humans not the bot) she was brilliant and has made my day.

  • Blaiise1 Blaise™🇮🇹🇳🇬 (@Blaiise1) reported from Westhoughton, England

    @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • arsenalpeteglw Peter Wilson (@arsenalpeteglw) reported

    @santanderuk your customer service is abysmal. 3 days I’ve tried to get hold of you, by phone and through your online chat, and nothing!!! And it was you who sent me a letter saying could I get in touch with you!!!! Chance would be a fine thing. 0/10 poor.

  • 590Catherine Cathy Thompson (@590Catherine) reported

    @santanderuk outrageous treatment of elderly bankers . No understanding of problems the elderly must face . Disgusting .

  • ciarale01 Ciara Lawrence (@ciarale01) reported

    I think Santander online banking is down! @santanderukhelp @santanderuk

  • dannybster Dan Bruce (@dannybster) reported

    @santanderuk is there a problem with UK phone lines? I’ve been on hold for 1h 15m so far.

  • James2022R JR (@James2022R) reported

    @santanderukhelp @santanderuk I have explained that the address you have provided is not working, and requested you contact me by PM. Have you reverted to the same appallingly low standard as your colleagues? @TheFCA

  • MottyRW RichardM (@MottyRW) reported

    @santanderuk why is your process for fraud checking payments so bad. Sometimes at random (apparently) you block my payments, tell me nothing, don’t communicate with me and then make me sit on hold for 20 minutes to talk to you. I know security is key but this process is terrible

  • cjr1968 Catherine Rowlands (@cjr1968) reported

    @santanderuk Over 20 minutes now. This is really dreadful service.

  • EmBlaaah 𝔼𝕞 ♡ (@EmBlaaah) reported

    Hey @santanderuk how about you inform customers when you block their accounts so they know what’s happening? I’ve spent over an hour on the phone trying to get through for my blocked online banking and I’m clueless as to why you’ve blocked it! Still haven’t got through either

  • Ianhart77019890 Ian hart (@Ianhart77019890) reported

    @santanderuk is anyone working in your call centres today? You decided to just block all access to my account and no one will answer the phones at all. Been waiting an hour on hold now to ask you to please let me access my own money

  • vanWildgoose Drew van Wildgoose (@vanWildgoose) reported

    @santanderuk 90 minutes and counting I've been waiting to get through to speak to someone in your call centre. 90 minutes!! What an utterly useless service!