Santander status: access issues and outage reports

Problems in the last 24 hours in Leyland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Leyland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Leyland, England

Latest outage, problems and issue reports in Leyland and nearby locations:

• 
  Anthony Monks (@thisismrmonks) reported 18 minutes ago from Preston, England

  Well @santanderuk @santanderukhelp please, please pass on my thanks to Melissa in your contact centre. She was absolutely brilliant, after four times of not getting a proper answer from your chat service (I talked to humans not the bot) she was brilliant and has made my day.

• 
  Blaise™🇮🇹🇳🇬 (@Blaiise1) reported 30 minutes ago from Westhoughton, England

  @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dazz ii am (@dazzgedd73) reported 7 minutes ago

  @MrMikeStanton @santanderuk Terrible Bank, over 40 Years been with them, time to leave

• 
  Traffic Hombre (@neilwaring1) reported 7 minutes ago

  @santanderuk pop up on app that you have to give more details who is owned by a 3rd party, elderly family member who can't do this and a phone call too yourselves with no help given #poorservice#notelderlyfriendly#responseisrequired🤯🤯🤯

• 
  James Hassett (@JamesHassett1) reported 8 minutes ago

  Please don’t bank with @santanderuk. They have currently restricted my account so I can’t access my money. They have asked me for documents which have been provided but now they are not good enough. They asked for a payslip which is Thai and now they want it translated.

• 
  Matt (@Matt540547911) reported 9 minutes ago

  @santanderuk @TSB Sort your app out! Not working this morning!

• 
  Oasis (@Oasisrvti) reported 11 minutes ago

  Another day of @santanderuk sitting on their arse doing **** all

• 
  Oasis (@Oasisrvti) reported 11 minutes ago

  @santanderuk bank with them if you want your health to suffer. People have missed treatments can’t get medication, cause this company can’t do their job. SHUT THEM DOWN.

• 
  Aidy (@Adey22) reported 13 minutes ago

  @santanderuk That wasn't the question. Can you answer the my original question. Were there problems yesterday afternoon making payments to Bet365 from Santander debit cards?

• 
  linda fraser (@lindafraser13) reported 13 minutes ago

  @santanderuk Very disappointed Santander don’t have a email to contact customer service. Had a problem resolved but only after hours on live chat with 5 different agents, being timed out & needed to login again. It’s not good enough .

• 
  Pughy (@Pughy29) reported 20 minutes ago

  @dazzgedd73 @santanderuk We've been with them since the Abbey National days too and unfortunately I have to agree with the poor service. Currently trying to move an ISA which should be easy. Customer service has been dreadful

• 
  Karly Everley (@KarlyEverley) reported 20 minutes ago

  @santanderuk @TSB No good changes so far experience by a longterm customer who has spent hours on the phone trying to get an account added to the app due to address format not syncing with my other account address when Santander set up the new account address! Will be moving all my accounts.