Santander status: access issues and outage reports

Problems in the last 24 hours in Leyland, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Leyland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Leyland, England

Latest outage, problems and issue reports in Leyland and nearby locations:

• 
  Anthony Monks (@thisismrmonks) reported 25 minutes ago from Preston, England

  Well @santanderuk @santanderukhelp please, please pass on my thanks to Melissa in your contact centre. She was absolutely brilliant, after four times of not getting a proper answer from your chat service (I talked to humans not the bot) she was brilliant and has made my day.

• 
  Blaise™🇮🇹🇳🇬 (@Blaiise1) reported 48 minutes ago from Westhoughton, England

  @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diane Greger (@DianeGreger) reported 5 minutes ago

  @HWarlow @santanderuk Incompetent employees are hired mostly DEI and how no idea about customer service nor how to do the job correctly.

• 
  One under par (@Oneunderpar3) reported 14 minutes ago

  @santanderuk how long am I supposed to wait online chat to speak to a real person to explain a security issue?

• 
  StarmerOut (@ForeverScept) reported 14 minutes ago

  Just saying I hate will you record your voice or wait 35 minutes to get through to an Indian working from home @santanderuk please go to our app where we won’t reply for 24 hours is the epitome of everything I hate about modern Britain. @antanddec **** your *****.

• 
  Sandi (@Limaratoo) reported 15 minutes ago

  @santanderuk any chance of someone helping me with a query as your chat is returning this message: ‘Oops, I’m experiencing some issues. We are trying to resolve it, please try again later’

• 
  Edward Terry (@iamedterry) reported 16 minutes ago

  @santanderuk I think you should review that. When they take 8+ hours to respond, then tell you they’re multitasking so might not respond immediately, but expect you to drop everything in your life to respond is a bit unreasonable. My experience = chat support is a waste of time.

• 
  Clare Wiener (@ClareWiener) reported 16 minutes ago

  @santanderuk I've now rang 3 times. I ended the call the 1st time and went to the app as directed. It was no help. Have called back twice now & the call has been terminated by Santander on both occasions before anyone even spoke to me 🤬

• 
  Maks (@omgitsmaks) reported 19 minutes ago

  Dear @santanderuk - are your phone support people asleep?

• 
  pink ladies plymouth (@loveforplymouth) reported 19 minutes ago

  @santanderuk @santanderukhelp So bad for the elderly talked to one lady who was closing her accounts because of the service banks doing everything online dirst heko many it makes life so harder for them 😡

• 
  AK (@ghatispeaks) reported 23 minutes ago

  @santanderuk your customer service is terrible. I think I should move to first direct

• 
  Nicolas Tennant (@TennantNicolas) reported 25 minutes ago

  @santanderuk customer loyalty ? **** you ! sigh