Is Santander down in Horley, Surrey, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Horley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Login (39%)
-
Website (32%)
-
Transactions (13%)
-
Transfer (9%)
-
Mobile App (6%)
-
Withdrawals (1%)
Live Outage Map Near Horley, Surrey, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Website | |
| London |
Website | |
| London |
Transfer | |
| London |
Transfer | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
-
Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
-
welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
-
Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
-
Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Terry Stacey
(@TerryStacey8) reported
Well done to @santanderuk for upgrading their mobile app which isn’t supported on my iPhone. Amazing customer couldn’t careless.
-
Emma J
(@EmmaJStrong) reported
@santanderuk Hi. Why can't I use my card on PayPal? I'm trying to run a business and it's impossible to use my Santander card where I need to. 😤
-
That One
(@KrullConquerer) reported
@santanderuk I have just received a notification to update my Santander app on my iPhone 6, this phone will only operate up to iOS 12. If your new upgrade does not work with any OS below iOS 14 I will need to close my accounts as I will no longer have access to them. Please help
-
ER
(@Eleanor_0611) reported
@santanderuk do you accept forces help to buy scheme
-
Adam
(@BloodStormX) reported
from
Exeter District, England
@santanderuk called your customer service, the guy was awesome. My reason calling was fraud on my account. Transferred me, 30mins waiting, I gave up waiting. Hung up.
-
Sir Jimbo
(@tallboyjim) reported
And today's **** you goes out to @santanderuk who happily closed 2 minutes early and left me with single cash machine that should take cheque deposits but didn't.
-
Chris Wheal
(@whealie) reported
I assume all UK banks offer as poor customer service as @santanderuk @santanderukbiz so there's no point on shopping around? Competition means a race to the bottom.
-
C.J.Dabhi
(@dabhicj) reported
@santanderuk The banking service with Santandar has gone down and customer like me have to wait very long time before anyone is available to assist!
-
Incremental Gains
(@incGains) reported
@santanderuk Ah right, hold on I think I’ve got it. You want my kids to buy into a broken banking system that’s devaluing their savings at min 2% per year. #rvlt #cult
-
Ernie Warrender
(@ErnieWarrender) reported
@santanderuk Are you joking. What Branches. What phone service??