Santander

Is Santander down in Horley, Surrey, England?

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The latest reports from users having issues in Horley come from postal codes RH6.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Horley, Surrey, England 03/13/2025 14:00

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Mobile App (22%)

    Mobile App (22%)

  3. Website (17%)

    Website (17%)

  4. Login (14%)

    Login (14%)

  5. Transfer (12%)

    Transfer (12%)

  6. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Horley, Surrey, England

The most recent Santander outage reports came from the following cities: London, Horley and Coulsdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomHorley Website
United KingdomLondon Transfer
United KingdomCoulsdon Transactions
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

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Santander Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • CopybyAnna Anna Pattenden (@CopybyAnna) reported from London, England

    I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

  • Postgate Diane Hellyer (@Postgate) reported from Horsham, England

    Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice

  • lizardUnicorn Nuclear Summer (@lizardUnicorn) reported from London, England

    @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • FraserGoodley Fray Z (@FraserGoodley) reported

    Fully done with @santanderuk first thing I’m doing Tuesday closing my accounts with them... can’t be doing with the “technical problems” they seem to be getting every other weekend that stops me from getting to MY money.. looked a right **** with a weeks shopping getting declined

  • injiduducu inji duducu (@injiduducu) reported

    @santanderuk please be less needy. I don’t want a customer satisfaction survey every time I use an ATM

  • bobbigmac Bob (@bobbigmac) reported

    @Namecheap @santanderuk I already reported the offending domain to you. Fix your own systems, I am not jumping through hoops for you.

  • RevJohnBav John Bavington (@RevJohnBav) reported

    @santanderukhelp @santanderuk I am really frustrated. I tried to make an appointment to meet someone for help in my branch. It said the appointment would be on the phone. No information. No call. No number to ring. No email. No help. No-one available on online chat.

  • rosshowson Ross Howson (@rosshowson) reported

    @santanderuk I’ve been locked out of my account and can’t get home please help xx

  • richmumford Richard Mumford (@richmumford) reported

    @santanderuk hi I am an IFA. I have been hold for over 50 minutes. 8 am trying to help clients and run a business, I wish to try and use you but it’s clearly impossible…..

  • MrTomGray Tom Gray #BrokenRecord (@MrTomGray) reported

    Hey @santanderuk if you give a **** about your customers you would do something about the horrendously distorting and ear-splitting hold music. It could genuinely damage someone’s hearing.

  • ChrisScot89 Scot (@ChrisScot89) reported

    @santanderuk do you really only have 1 mortgage adviser in Edinburgh? And now that he is injured, my application is stalled indefinitely as you can't pass to another adviser at another branch? I move in 4 weeks and your staff won't help!

  • JONNSTERLING 🍓Digital GiGi Doll (@JONNSTERLING) reported

    @santanderuk I am Demented. Can I get help?

  • TheOnlyToffy Kareem Saïd (@TheOnlyToffy) reported

    @MontyTweeet Oh I’m talking about the rapper lol but when it comes to banking, I’m with @santanderuk and they’ve always provided a quality service 👌🏻