Is Santander down in Horley, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Horley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (33%)
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Login (25%)
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Website (23%)
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Transactions (15%)
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Withdrawals (5%)
Live Outage Map Near Horley, Surrey, England
The most recent Santander outage reports came from the following cities: London.
City | Problem Type | Report Time |
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Community Discussion
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Santander Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Nuclear Summer (@lizardUnicorn) reported from London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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welshbird1971 (@welshbird1971) reported from Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
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Jason (@ldnexec) reported from Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Diane Hellyer (@Postgate) reported from Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Shelley Knowles (@designs22u) reported
@santanderuk put me on hold for 58 minutes then hang up on me? Get me a new bank quick, too many problems with you.
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Mapsimise - Analytics By Location (@mapsimise) reported
Send Help ...... I've been sat on the phone for 20 mins in a queue to @santanderuk and they keep telling me they are very sorry for keeping me waiting. 👿 Its ok we don't have jobs to do 😟😟😟
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Pete Hotchkiss 💙 🇺🇦 (@petehotchkiss) reported
@_Brewer_ @santanderuk @Chase Saving the day at the moment. To be honest I'll probably close the Santander account down now. This has happened a few times in the last year so trust largely erroded
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MoneyTalks (@shaanp8) reported
@santanderuk its not normal bank checks when iv passed security 4 times and after every attempt to transfer it blocks again and then wait over an hour everytime to try and unblock my account. And now i cant even transfer anything out and your own team cant seem to fix the issue!
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yorydrah (@yorydrah) reported
@santanderuk answer the phone. You wrote to me and asked me to call. 1hr and 52 mins listening to your crappy music so far. Terrible customer service.
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Bobby Fitzsimons (@bobfitz1975) reported
@santanderuk unable to access beach services due to system failure - any reason?
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Abbie Bowles-Storer (@Ablarr) reported
Thanks to @AskNationwide for great service today. 100 times better than @santanderuk still no call back from complaints. Still no internet log on details. #EpicFail
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Gillian Hill (@Gill_WWA) reported
@santanderukhelp first attempt at logging onto online banking - it doesn’t work (surprise surprise) and gives me a number to call. Does anything actually work @santanderuk @santanderukhelp . No phone service, no online service , no branch service.
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Chris Fittock (@ChrisFittock) reported
The Columbo mac ain't cutting it. T-shirt bought at a gig. Damaged. @aoarena only facilitate payment. @bsimerch won't help, know who CAN, but won't SAY who. @santanderuk won't help either. Somewhere is my money. But I don't know WHERE. The Columbo mac ain't cutting it.
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Pete Hotchkiss 💙 🇺🇦 (@petehotchkiss) reported
Gave up being on hold for 40 mins. Looks like @santanderuk are having serious issues processing transactions today. But frustratin given at Westfield's to pick our birthday pressure for Mrs H @Chase account to the rescue #Santanderdown