Is Santander down in Horley, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Horley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Transactions (16%)
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Website (15%)
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Login (13%)
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Withdrawals (3%)
Live Outage Map Near Horley, Surrey, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Login | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Transactions | |
| London |
Transactions |
Community Discussion
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Santander Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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welshbird1971
(@welshbird1971) reported
from
Horsham, England
@santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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I'm deep,really deep
(@Deepdiver47) reported
@Wilsons_Dad @santanderuk Everyone is down. Its a server issue
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rachael Booth
(@rachael668) reported
@santanderuk when will your systems be working again , still can’t get money out of the machines , already spoke to someone after being on hold for 45 minutes and they’re still not working !
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Harry c
(@harryc07184571) reported
@santanderuk is there issue with transfers going in ??
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michelle
(@NyaJab82) reported
@clala79 @santanderuk cards not working either
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Rhys KT
(@RhysKT91) reported
@santanderuk @santanderukhelp I have transferred money from my Santander current account to another account and it is not appearing in the second account. Is this related to the ongoing issues this morning and when will it be resolved? Will the money be transferred successfully?
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Elizabeth Patterson
(@ellie_pattacake) reported
@santanderuk you’ve returned my payment and I can’t seem to speak to a human. Been on hold 30 mins and your chatbot is absolutely zero help. Crap customer service. I literally want to give you money and your not allowing me!
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Aina
(@More2thisGurl) reported
@santanderuk @TheFCA are you going to do something about this. Keeps happening and poor customer contact from Santander. We Can’t use cards/transfers or do anything!!! Unacceptable @santanderuk
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Alison Devonish
(@AlisonDevonish) reported
@santanderuk Good morning! Your online and mobile banking is not working this morning - do you have any updates please?
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'Nia
(@k30nya) reported
@santanderuk Not working again. App and website down again today
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A Simmons
(@livethedream134) reported
@santanderuk According to your website card payments are working but this is false card getting refused for contactless payments.