Is Santander down in Horley, Surrey, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Horley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (33%)
-
Transactions (27%)
-
Login (15%)
-
Website (14%)
-
Transfer (11%)
-
Withdrawals (1%)
Live Outage Map Near Horley, Surrey, England
The most recent Santander outage reports came from the following cities: London and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| Reigate |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Horley |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
-
Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
-
Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Alaric Hobbs
(@AlaricHobbsArt) reported
@MorganBroadcast Sounds bloody awful! I hope you get some sort of justice. I also will never go near @santanderuk or @VirginActiveUK now!
-
Shaza B 💙🌈💛
(@scrunchieshaz) reported
@MorganBroadcast @santanderuk @VirginActiveUK I am disgusted for you for the lack of care , support & security you have received. I hope these companies review their policies & help you retrieve what is yours after such a nasty experience. Disgusting. I can’t even imagine the stress you’re under.
-
penalisedsaver
(@penalisedsaver) reported
@MorganBroadcast It shouldn’t take @santanderuk until this morning to notice the outrage. They appear still not to have commented yet? @santanderuk please tweet instructions of how customers can disable the ridiculous App feature allowing access to PIN info.
-
Dave Sargent 💛
(@DrwSargent) reported
@Niki44 @VirginActiveUK @santanderuk Makes you realise phone banking should be avoided, better to just login to your account via the browser
-
Harri Millard
(@harri_millard) reported
@MorganBroadcast The now potential loss of earnings for @santanderuk and @VirginActiveUK is probably more than what it would have ‘cost’ them to help you out properly in the first place.
-
Aimee Cozza
(@aimeecozza) reported
@MorganBroadcast Frankly I do not understand with all of the security that these banks are supposed to have why they keep making such poor decisions where people like us get jammed up like this. Hopefully @Santanderuk realizes this is a MAJOR problem and reverses course
-
Deb W
(@Deborahw37) reported
@ians_robots @MorganBroadcast @santanderuk When it happened to me the bank decided my pin had been harvested from a cashpoint or till, by" over shouldering" /electronically. A gang was working in the area, one sleuthing pins, one, stealing bags, one cloning cards and a team spending.£5k in 10 minutes, bank refunded me.
-
Aiden
(@FromAiden) reported
@bethanyrutter @santanderuk You have to log in. The crims could very easily have transferred her entire account balance into bitcoin, surprised they didn't, as no merchant can claw that back if fraudulent. Very odd that they went for physical goods leaving a trail.
-
David@Housing Ladder
(@DavidAHSleath) reported
@MorganBroadcast So sorry to read this - what a nightmare for you and further evidence of the fact that customer service where banks are concerned no longer exists. I have first hand experience that @santanderuk are one of the worst!! Hope you get sorted!!
-
GeoffreytheFlexuralCat
(@GeoffreytheC) reported
@MorganBroadcast @santanderuk Contacted bank. After a while told the story from 3 years ago when they didn't intervene. The rep checked. Said thar "couldn't determine whether pin used or not". To this day, I have no explanation how they were able to use my stolen cc. It should be impossible. 4/x