Santander

Is Santander down in Hatfield, Hertfordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hatfield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hatfield, Hertfordshire, England 05/17/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Transactions (27%)

    Transactions (27%)

  3. Login (15%)

    Login (15%)

  4. Website (13%)

    Website (13%)

  5. Transfer (9%)

    Transfer (9%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Hatfield, Hertfordshire, England

The most recent Santander outage reports came from the following cities: London and Hatfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Mobile App
United KingdomHatfield Login
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomNorth Finchley Transactions

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Hatfield, England

Latest outage, problems and issue reports in Hatfield and nearby locations:

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • Janietip Jane Tippett (@Janietip) reported from Tottenham, England

    @santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • hassano_82 Omar Hassan (@hassano_82) reported from Enfield Lock, England

    The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • simongreenhalg1 simon greenhalgh (@simongreenhalg1) reported

    @santanderuk please can you explain why my on line account is still blocked!!! I came into a branch and made 2 calls to your supposed help desk and it’s still blocked. Shocking service and will be closing all my accounts when you finally have the decency to unlock it.

  • MartinH01846340 Martin Hughes (@MartinH01846340) reported

    @santanderuk fantastic....just so you know your chat function not working either....priceless

  • LovesRedShoes Caz 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@LovesRedShoes) reported

    Why is it too difficult for @santanderuk to cancel a loan application? Pull people in with offers from 2.9% on Money Supermarket but the reality was 14.25%. Are you surprised people turn it down. Then you won’t cancel but leave it to expire whilst sitting on a credit file.

  • _chrisllewelyn Shamo Quaye (@_chrisllewelyn) reported

    I have just wasted 15-20 minutes of my precious time trying to pay of @santanderuk credit card bill. What a waste, I still haven't manage to pay it. The online banking portal is terrible, I can't take it anymore.

  • Nicholadale1 NICHOLA DALE (@Nicholadale1) reported

    @santanderuk 2days waiting for a fax - atrocious customer service!!!!

  • martynbolt Martyn Bolt (@martynbolt) reported

    @toryboypierce You could try cycling @santanderuk may help

  • Wilmoth39 Wilmoth (@Wilmoth39) reported

    @santanderuk is there a problem with resetting online banking credentials?

  • vuestro_lenny Vuestro Lenny (@vuestro_lenny) reported

    @santanderuk blocked the access to my account for no apparent reason and I've been waiting for more than 40 min on the phone with no response. This is so frustrating and I need to make an urgent transaction. Very disappointed with the quality of support.

  • TCroydon Tim Croydon (@TCroydon) reported

    Planned to get a @santanderuk hire bike to help get around @TfL rail strikes but the 1.3 star rated Android app wouldn't let me register any card - the 'submit card details' button was just greyed out. Took extra 45 mins and a lot of faffing with buses to get home. Thanks... 🙄

  • Charlotte_Woodx Charlotte (@Charlotte_Woodx) reported

    @santanderuk hi, I’m trying to make a settlement payment through your website, however it has been saying you have technical issues but to keep trying. It hasn’t been working, when will this be fixed? Thank you