Is Santander down in Darwen, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Darwen, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Darwen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at Santander
Santander is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (15%)
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Website (13%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Darwen, England
Latest outage, problems and issue reports in Darwen and nearby locations:
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Blaise™🇮🇹🇳🇬
(@Blaiise1) reported
from
Westhoughton, England
@santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.
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Matt Tomkin - Tao
(@matt_tomkin) reported
from
Bury, England
Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Benny Bongo
(@BennyBongoP3fan) reported
@santanderuk You don't support customers, a pensioner I know has had her account blocked by you (including access to her pension to pay for food and heating), she has a severe illness and cannot travel to a branch as you demanded with ID. One of your managers rudely hung the phone up on her!
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Stephen Kerr
(@TheRunningDon) reported
Hello again @santanderuk @santanderukhelp Thank you for your email on the mishandling of my complaint, in lieu of the promised (but as yet unmaterialised) phone call. Sadly, it offers no resolution and completely misunderstands the issue 1/2
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🅳🅐🆅🅸🅳 - Brave & ❤️
(@DaveParkinson) reported
I challenge ANYONE in the UK to find worse business banking that @santanderuk - locked out of their sh*tty app again and now locked out of all accounts. Not as if any of us has a business to run rather than deal with their awful IT systems.
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Brian Crawley
(@BrianCrawley16) reported
@santanderuk you really are disgrace. Tried moving money from my Santander account to etoro were it earns a few quid. And Santander block the payment
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MD
(@MD35165608) reported
@AnthonyRoseSnr1 @santanderuk They will need much more than a refresher training! Santander UK customer service is dysfunctional as is their fraud department refusing to take action in my fraud case
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alison gregory
(@waqp12) reported
@gatwardian @santanderuk I had card issues at 12-12.30 today both contacless and pin. Even logged onto mobile app whilst in the shop!
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abby 🥂
(@abbybaines) reported
@santanderuk Hi, my cards locked, ATM won't unlock it despite me using the correct pin and I can't get through to you over the phone. Please help!
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G 🍒
(@graceylmao) reported
@santanderuk my partner is trying to sign up to online banking. it says he has already done it and has a personal ID but when he tries to log in it doesn’t work at all, how do we access it?
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A
(@crueboy666) reported
@santanderuk terrible customer service, cash left in machine, no answer on phone, branch can’t help, I assume the bank keeps my money then?????????
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Vikki
(@TetchyBitch) reported
@Wumpkie @santanderukhelp @santanderuk I hear you. They are handling (and the word handling is doing some VERY heavy lifting here) my simple remortgage. 3 months in and we are still no nearer completion with no word as to when this might happen. They are terrible.