Santander status: access issues and outage reports

Problems in the last 24 hours in Darwen, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Darwen, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Darwen, England

Latest outage, problems and issue reports in Darwen and nearby locations:

• 
  Blaise™🇮🇹🇳🇬 (@Blaiise1) reported 44 minutes ago from Westhoughton, England

  @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

• 
  Anthony Monks (@thisismrmonks) reported 50 minutes ago from Preston, England

  Well @santanderuk @santanderukhelp please, please pass on my thanks to Melissa in your contact centre. She was absolutely brilliant, after four times of not getting a proper answer from your chat service (I talked to humans not the bot) she was brilliant and has made my day.

• 
  Matt Tomkin - Tao (@matt_tomkin) reported 59 minutes ago from Bury, England

  Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oasis (@Oasisrvti) reported 5 minutes ago

  Another day of @santanderuk sitting on their arse doing **** all

• 
  Oasis (@Oasisrvti) reported 6 minutes ago

  @santanderuk the “please call us so can help you” is a scam btw, next time be honest “please call us so we can do absolutely nothing expect give you inconsistent information & take time off your life”

• 
  Oasis (@Oasisrvti) reported 6 minutes ago

  Customer service of @santanderuk is giving little Britain

• 
  Martin Hughes (@MartinH01846340) reported 8 minutes ago

  @santanderuk this is terrible. Simple want to change the mobile number. No help or support and not even a local branch. Disgraceful bank

• 
  Sheila kirkby (@kirkbysheila28) reported 12 minutes ago

  @santanderuk @JamesHassett1 Give him access to his money imagine if your account was restricted and you had young children 😳a couple of weeks ago you restricted access to the app just because I was a victim of fraud instead of helping you punished me because I couldn’t move money from one account to the

• 
  Pughy (@Pughy29) reported 13 minutes ago

  @dazzgedd73 @santanderuk We've been with them since the Abbey National days too and unfortunately I have to agree with the poor service. Currently trying to move an ISA which should be easy. Customer service has been dreadful

• 
  James Hassett (@JamesHassett1) reported 17 minutes ago

  @santanderuk Yes I understand that but I’ve spoken with 3 different teams and none of them could help or would transfer me to someone who could help.

• 
  Kris (@lookitskris) reported 19 minutes ago

  @santanderuk tried all of the above, this has been a recurring problem for months now

• 
  SteveR (@SteveR69420419) reported 20 minutes ago

  Is @santanderuk online banking down???

• 
  SoftwareLife (@Mindfulness2050) reported 22 minutes ago

  @santanderuk Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎