Santander status: access issues and outage reports

Problems in the last 24 hours in Darwen, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Darwen, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Darwen, England

Latest outage, problems and issue reports in Darwen and nearby locations:

• 
  Blaise™🇮🇹🇳🇬 (@Blaiise1) reported 2 minutes ago from Westhoughton, England

  @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

• 
  Anthony Monks (@thisismrmonks) reported 30 minutes ago from Preston, England

  Well @santanderuk @santanderukhelp please, please pass on my thanks to Melissa in your contact centre. She was absolutely brilliant, after four times of not getting a proper answer from your chat service (I talked to humans not the bot) she was brilliant and has made my day.

• 
  Matt Tomkin - Tao (@matt_tomkin) reported 41 minutes ago from Bury, England

  Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tara H (@tarahils) reported 3 seconds ago

  @santanderuk absolutely awful customer service, no one is interested in trying to help track down lost money. Will be putting in a complaint and moving money elsewhere 😤

• 
  Pasteur Eyes #UTA 🟥 (@broncoskolar) reported 2 minutes ago

  Disappointed @santanderuk that you moved my local Canary Wharf branch without telling me. Not good customer service.

• 
  Sean Toms (@seantoms) reported 2 minutes ago

  @JohnElsworth @santanderuk It appears they do not want you as a customer

• 
  100 (@GhostNoFace0101) reported 3 minutes ago

  @santanderuk another **** bank been sat in a queue for about 20mins no answer

• 
  glosuk68 (@glosuk68) reported 6 minutes ago

  @santanderuk Not only have you not opened your Leighton Buzzard branch today (and next weekend), your one outside cash machine is down. Thankfully the @AskNationwide is open and their machines are working.

• 
  Heather Self (@hselftax) reported 9 minutes ago

  Why is it so difficult to get past automated bank systems? I want to make a payment which is outside the parameters of the app, but getting out of the doom loop of “did you know you can do this on the app” is almost impossible. Thanks (not) @santanderuk .

• 
  @roadworksauditoruk (@roadworkauditor) reported 12 minutes ago

  @santanderuk As you can imagine having her stuff stolen in the first place was very distressing then to be let down by her own bank was the final straw !

• 
  artertis (@Artertis) reported 13 minutes ago

  @santanderuk is the worst student bank account, i had transferred my current account last week and i was told i will get my rail card in 5 working days but its been more than that and i still haven’t got anything from them and i have tried to contact them but its awful service

• 
  Maks (@omgitsmaks) reported 13 minutes ago

  @santanderuk Are these advisers also able to help with a money transfer request or i have to wait until tomorrow morning?

• 
  For Hod,for Harry,for England & St george (@CoulsdonTHFC) reported 18 minutes ago

  @santanderuk Then after updating my details I go on the app & you’ve cut off my mobile banking access so I have to do it all again 😡