Santander

Is Santander down in Consett, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Consett, County Durham, England 03/13/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (11%)

    Login (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • CazzJ123 CazzJ123 (@CazzJ123) reported

    @santanderuk hi, is your text relay service working today? Can't seem to get anyone to respond. Thanks

  • tosholiver Lightfandango (@tosholiver) reported

    @santanderuk Answer your damn phone, 20 mins waiting, I've had enough. Call this a *priority service*?

  • rebeccainkorea Rebecca (@rebeccainkorea) reported

    How ******** are @santanderuk sending me a letter to my new address to tell me that they can't update my address because they need proof of my address. If the letter arrived I obviously proved my address well enough???

  • stephen_j_moran Stephen Moran (@stephen_j_moran) reported

    @franceschild @santanderuk It hurt to see on the phone bill about £30 for talking to someone, a real person at the time, who strung us along, knowing all the time that they couldn't do a thing to help. Yes, numbered mazes and being on hold for ages, having to listen to muzak and repetitive messages - gah!

  • thelauren97 Laurenn (@thelauren97) reported

    @santanderuk @bancosantander @santanderukhelp outrageous service from you guys. Your staff is very incompetent. I was told my phone would be removed from the black list so that I can use my APPLE PAY because you have blocked me from using it for 4 days now.

  • franceschild Donna Franceschild (@franceschild) reported

    @stephen_j_moran You mean they have a phone @santanderuk? I have found them completely impossible to talk to! And their chatbot is an insufferable dolt! (I must admit I have been reduced to shouting at it. But it isn't its fault, it's whoever programmed it.)

  • feebeefi Fiona (@feebeefi) reported

    @santanderuk Hi. I've just received two text messages claiming to be from yourselves even though I am not a customer. It includes your customer's partial email address. Thought I would let you know

  • a_rdavey gentle hans (@a_rdavey) reported

    @santanderuk "side hustle"? What is this, America? Is it not enough that we have to waste 8 hours of our lives in service to someone else, our free time has to be productive?

  • cmacwritescrime Chris McDonald (@cmacwritescrime) reported

    Well, @santanderuk continue with their incompetence. - request new card. Card doesn’t arrive. - Card has been sent to Nottingham because they’d changed my address in error. New card ordered and address changed back. -did I want the same pin code? Yes please. Card arrives…

  • Scunnert3 Scunnert 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #FBSI #FBPE (@Scunnert3) reported

    @MastercardUK @VisaUK @santanderuk Does being identified as a risk by the FCA have no impact on a company's ability to process payments? Does the fact that the FCA has shut down a company's website and replaced it with a fraud warning not result in their banking facilities being withdrawn?