Santander

Is Santander down in Consett, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Consett, County Durham, England 01/20/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • sazza773 Sarah Merriman (@sazza773) reported from Scunthorpe, England

    @santanderukhelp can you just be honest and let me know if I can transfer a balance from an Amex card . I have been messed about all day by @santanderuk telling me to ring Amex as my details are incompatible when in fact it looks like an issue with Santander not recognising Amex?

  • __Marmite__ AllBladesArntWe (@__Marmite__) reported

    Is anyone working @santanderuk FRAUD line??? Trying to get through for over an hour yesterday, 45 minutes so far today and still no one answering.

  • UpturnedBug UpturnedBug (@UpturnedBug) reported

    @santanderuk the phone numbers on a recent letter don't seem to work and will only refer me to a website. How can I talk to someone to apply to borrow more on a personal loan?

  • ameIiashcps justine (@ameIiashcps) reported

    @santanderuk sort you customer service out.

  • TherapyExpert Dr Julie Scheiner (@TherapyExpert) reported

    @santanderuk amazing still no reply to my concerns. Perhaps if you employed more competent ppl you would be able to cope without being so hopefully at customer services

  • cookiethecoin Stephen Cook (@cookiethecoin) reported

    A job at @santanderuk i want. They must only work days regular because every day guaranteed if you go on the app its down for maintenance every evening and every night. #Santander

  • kidcronx lauren furey (@kidcronx) reported

    @santanderukhelp Problem not resolved. Was told a goodwill gesture of £50 would be paid into my account last week, it hasn't been. Can't use card. Can't make transfers. @LloydsBank please take me back! After 17yrs with you I moved to @santanderuk and it's been terrible since day one!!

  • DonSmeelo Q (@DonSmeelo) reported

    @santanderuk does the mobile app support scanning cheques?

  • xavipankhania XaviP (@xavipankhania) reported

    @santanderuk someone tried fraud on my account and I've been on hold for nearly an hour. Card has been blocked. Can someone please contact me ASAP. Plus whoever answered the first time hung up. Pathetic customer service

  • redged64 Ged Rodgers (@redged64) reported

    @santanderuk I have been having issues accessing the mobile app all day. Is there a glitch?