Santander

Is Santander down in Consett, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Consett, County Durham, England 12/05/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Its_mrs_moore Tracy Moore (@Its_mrs_moore) reported

    @santanderuk trying to pay credit card on website. Twice I've got right to the end, did the security and then it messes up and doesn't confirm my payment has gone through.

  • LynneDelph Lynne Delph💙 (@LynneDelph) reported

    @santanderuk I’m not having a good day! Froze my cards whilst on holiday, unfroze yesterday, but they are still Frozen 🥶 Spoke to Customer Services, who say there is no restrictions on my cards, they don’t know what’s happened…….Meanwhile, I have no CARDS send help

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • nickhirst Nick Hirst (@nickhirst) reported

    @santanderuk I've been on hold for almost 25 minutes trying to sort a time-sensitive failed payment - are you guys having an issue today!?

  • NathanR8911 Nathan lfc tickets (@NathanR8911) reported

    @santanderuk I've been scammed please help

  • LizRobe47991495 Liz Robertson (@LizRobe47991495) reported

    @santanderuk I’m trying to close some accounts at your bank but your live chat/ 48 hour response times don’t appear to be effective, phone disconnects . It won’t allow me to do it online…any chance anyone can actually provide some customer service please ?

  • deborahw704 Deborahw704@gmail.com (@deborahw704) reported

    @santanderuk I've just noticed on my mobile app that a purchase I made yesterday at a supermarket has come out of my account twice - I've checked my receipt and I was charged for and paid the right amount but now on my transactions its a duplicate amount gone out!! Please help!

  • FMFYTweet For Me & For You (@FMFYTweet) reported

    @santanderukhelp @santanderuk we've been on hold for 2hrs desperately trying to speak to someone regarding an account you've shut us out of. Finally speak to someone and she cuts us off!! This is shocking service.

  • davymartin346 Paddymartin346 (@davymartin346) reported

    @santanderuk waited on four separate days for over 20 min each on your fraud line without answer. This is appalling. With this level of customer service can you give me any reason why I shouldn’t change banks?

  • OscarQuirozLdn Oscar Quiroz (@OscarQuirozLdn) reported

    @santanderuk your customer service is shocking. On hold for 40 minutes (so far) when there’s suspicious activity on my account and still no resolution #badcustomerservice hell yeah I’m channeling my inner #karen