Is Santander down in Consett, County Durham, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Consett, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (13%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Dana
(@dana1smith) reported
from
Sunderland Bridge, England
@santanderuk is there still a problem with card payments ?
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Craig Kelly. 🇬🇧🏳️🌈
(@craigkelly1969) reported
from
Newburn, England
@santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!
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Daniel
(@danieljohnallis) reported
from
Gateshead, England
Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Gillian Hill
(@Gill_WWA) reported
@MartinSLewis Trouble is that many of us are trying to do that but @santanderukhelp @santanderuk is making it impossible to do. Hours waiting on the phone, can’t do it online and no branches. No one seems to care
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Mark
(@Mark850602071) reported
@santanderuk can't get cash out any ATMs, it says contact card issuer and your only branch in the city of Edinburgh closes at 3pm, absolute joke and disgraceful customer service unless unlike typing skint with bots 😡🖕
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Bhavik Shah
(@BhavikrShah) reported
@santanderukhelp @santanderuk - Finally managed to get to someone after 2 hours and they disconnect your call. Has to be the worst customer service ever.
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Benny Bongo
(@BennyBongoP3fan) reported
@santanderuk @VictoriaScone Your customer service is absolute rubbish! People waiting over an hour to get through to your security team, locking vulnerable customers out of their account, forcing sick and vulnerable customers to attend in person to prove ID when they've had accounts with you for years!
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Beth Harvey
(@bethharvs1) reported
@santanderuk @santanderukhelp pls help, locked out of online banking and have a money transfer pending since Monday. Late on rent and other payments as a result and have yet to receive any useful support. Huge anxiety can you pls get in contact!!
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Elaine
(@ReturnToIndy) reported
@santanderuk Your online via app customer service is shocking! I have a cheque to pay in but my local Santander closed down in Kirkcaldy. 3 times in last 4 wks l contacted the bank via app & was told by 2 customer service that pay in envelopes would be sent,...
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Jacqui SmethurstTodd
(@1977pandora) reported
@santanderuk I have a complaint. I wish to complain via email as after being kept waiting on the phone for over two hours whilst trying to sort a fraud issue I decided to email. Impossible only phone numbers available. Not only is this frustrating but 1/2
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RosinaC
(@RCantaldo) reported
@Marciathewriter @santanderuk Absolutely outrageous service you have received Marcia. The fact the twitter team on here couldn't pass your number to the said department for them to call you is beyond unprofessional and completely lazy. Hope you got it sorted.
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Jacqui SmethurstTodd
(@1977pandora) reported
@santanderuk 2/2 it is discriminating against the deaf and hard of hearing. Really Santander your service is awful!
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SharkyPark
(@sharky_park) reported
@santanderuk - Who said waiting in your telephone queue for 45mins before giving up is acceptable? Where is this ridiculous hold time recorded & Reported? @financialombuds - This is a UK wide problem of zero regulation. #BadUKBanks