Santander

Is Santander down in Consett, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Consett, County Durham, England 03/15/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • IestynEdwards Iestyn Edwards (@IestynEdwards) reported

    @santanderuk Was on hold just now for twenty minutes, heard the dial tone for a few times, then the connection was broken at your end. Don't want to wait again for the same thing to happen. Suggestions, please?

  • dannybrave1234 Ebot (@dannybrave1234) reported

    @santanderuk apologies, I can’t contact any other way. If the teller counter a large no of cheques wrongly, is there a check further down the line to correct it?

  • Bilbob90596154 Bilbob (@Bilbob90596154) reported

    @santanderuk What is going on? Everyones Card is Declining everywhere in shops, Nobody working in Customer Service, currently on hold for an hour trying to speak to someone, my card is suspended, absolute joke. I will definitely change banks after this, embarrassing.

  • jerich0makelele vit (@jerich0makelele) reported

    Having one server on the till in a branch in the city, @santanderuk disgraceful customer service.

  • Bobby1261299593 Robbiemitch123 (@Bobby1261299593) reported

    Hey @santanderuk I've raised a refund request with @pizzahutdeliver as advised over the phone earlier Apparently I need to try to resolve unauthorized payments with them before you can help? But @pizzahutdeliver are arguing that this isn't true?

  • oldroyalnavy Mr P (@oldroyalnavy) reported

    @santanderuk why is it I can never get through to you by phone, been on hold for 15,20,25 minutes, poor customer service with the same boring COVID message

  • simonmone Simon Mone (@simonmone) reported

    Closed my @santanderuk savings ac and my Zero cc (had it for 11 yrs). Cahoot card next (which I've had for even longer) then kids current ac's. 20 years a customer and it all changed on one call which was recorded for training and quality purposes #irony #poorcustomerservice

  • lynjobaggins Lynda Jones (@lynjobaggins) reported

    Woke up feeling helpless re #Ukraine situation,in my younger yrs I'd have travelled overland to Poland to help in someway So thru my bank @santanderuk gave donation which they match Been told better than donating clothes,so donated those to local charity shop

  • emma_amara Emma Amara (@emma_amara) reported

    @santanderukhelp @santanderuk I was on the phone for 100m to remove a block on my account. It was a regular payment. This is not acceptable. Your web chat team did not help and need more training. As a result, I will be closing my account as coupled with the batch closures, if both the internet/physical

  • StuartSanchez88 Stuart Sanchez (@StuartSanchez88) reported

    @santanderuk @santanderukhelp @bancosantander DO NOT EVER BANK WITH THESE SCAMMERS!! 2nd time in 2 months now they have stolen over £40k from my account just because I sent money to another of my accounts that has my name on it 🙈🙈🙈🙈 #terrible #worstbankever