Santander

Is Santander down in Consett, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Consett, County Durham, England 01/19/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • simsokidil Ridgeway Finance Ltd (@simsokidil) reported

    @santanderuk What is happening with your mortgage services??? mortgage transmitted on 5th July, not going to be underwritten for another 9 days !!! nearly two months for a simple existing mortgage customer porting over ?!!!!

  • EstebanMasters SDAA (@EstebanMasters) reported

    @santanderuk your telephones lines are having an issue. When I call to cancel my card, instead of going to “on hold” music, it just starts a monotonous ringing, nobody ever answers.

  • ColdoHay colin hay (@ColdoHay) reported

    @santanderuk any chance someone from customer service could pick up the phone, been on hold for nearly 2 hours now

  • simongreenhalg1 simon greenhalgh (@simongreenhalg1) reported

    @santanderuk please can you explain why my on line account is still blocked!!! I came into a branch and made 2 calls to your supposed help desk and it’s still blocked. Shocking service and will be closing all my accounts when you finally have the decency to unlock it.

  • Dan_Coleman98 Daniel Coleman (@Dan_Coleman98) reported

    @santanderuk @santanderukhelp need to sort you customer service out guys - over an hr been on hold now for multiple days. God forbid if i ever need you in an emergency, may as well just give my money to any potential fraud. Not happy customer at all 😠 #Santander

  • djeclarke Dave Clarke (@djeclarke) reported

    What a CRAP switching service with @santanderuk just don’t do it, stay with your own bank!

  • samgroots Sam Roots (@samgroots) reported

    Wow, ok @santanderuk seems to be giving a case study in bad user experience. I'm applying for a credit card. For context, I have an AmEx which I always pay off. I'm that kind of user. 1) Fill in a long form on the Santander website (address, income, etc) to apply.

  • AdamazeemCrypto Crypto Nerd (@AdamazeemCrypto) reported

    @santanderuk my online banking isn’t working could you please help need your make a transfer

  • cazmcnamara CazMc (@cazmcnamara) reported

    @santanderuk is there a problem with your online banking? I can’t see my current, ISA or E-Savings accounts…

  • stillinnocent Mark Alder (@stillinnocent) reported

    @santanderuk customer service is dire. First my mother's account access blocked and now mine because the fraud team think transferring money to external savings accounts with reputable financial institutions is strange! Been on the phone all afternoon in various queues. Fuming