Santander

Is Santander down in Consett, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Consett, County Durham, England 01/14/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • kegster12002 Kerry Robinson (@kegster12002) reported

    @Judeet88 @MorganBroadcast I am sickened by your thread Charlotte and furious @santanderuk for their lack of concern or help. I really hope you get it resolved. It’s such an awful feeling and I am sending hugs. Also a co-op bank customer, who have been brilliant with fraud and support.

  • nic_i9876 N.I.C (@nic_i9876) reported

    @MorganBroadcast @santanderuk @VirginActiveUK Did you have face recognition switched on for your banking app too? If so and they had a way of getting through this, perhaps a pic of you? They could then access your banking app, get your pin from within that, and receive any calls they need to change your banking details

  • Micronet1401 Mike. 🇬🇧🇺🇦 (@Micronet1401) reported

    @MorganBroadcast @santanderuk How did they access your phone assuming it would have been PIN or fingerprint locked ???

  • Jw_dc2 James (@Jw_dc2) reported

    I have just joined @santanderuk about a week ago. New job, "big" salary. My next pay onwards will be going there and savings account being opened was plan. However, after reading the thread on @MorganBroadcast page. I think I'm gonna just stick with Halifax. As **** as they are

  • Hopkinsonjudy Nanny Old (@Hopkinsonjudy) reported

    @MorganBroadcast I would keep writing this on Santander and Virgin social media accounts. Customers of @santanderuk and @virgin need to be warned about their horrible customer service. Good luck.

  • thefalken ⊥ᵒᵚ Cᵸᵎᶺᵋᶫ∸ᵒᵘ ✗ (@thefalken) reported

    @charlesarthur @santanderuk But you still have to defeat the biometric login first. How was that done?

  • minerva101 s. mary bennett🇺🇦 (@minerva101) reported

    @MorganBroadcast Awful. @santanderuk - you really need to address this

  • xMrsKellyLx Kelly (@xMrsKellyLx) reported

    @MorganBroadcast So sorry to hear this Charlotte. Do you know if @santanderuk spoke to anyone using your stolen mobile/left a msg? If yes, then they've breached GPDR. I would make a subject access request for your info as there should be a copy of all the calls & what actions they've carried out

  • hawksy_1 Adam (@hawksy_1) reported

    @MorganBroadcast @santanderuk They have to prove that you were GROSSLY negligent. From my experience, the ombudsman will side with you. Recommend reading about similar cases on their website.

  • deborahbaillie Deborah McLachlan 🖤 (@deborahbaillie) reported

    @DebayDeLux @santanderuk I banked with them years ago until something similar happened to me. Account emptied by fraudsters, I was left with absolutely no money for a whole week, had to ask family for food money. They also charged me when bills that were due bounced, so I ended up owing them £300. Awful!