Santander

Is Santander down in Consett, County Durham, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Consett, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Consett, County Durham, England 12/23/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • sugandhasri Sugandha Srivastav (@sugandhasri) reported

    @santanderuk I've been waiting on the phone for more than 40 mins. The assistant told me my account is going to be closed down if I don't talk to the relevant team. I asked if the team could call me when they're free, rather than me waiting for ages. Got a rude no... 1/2

  • lu_simons (((Lu Lawrence))) (@lu_simons) reported

    @NatWest_Help 3 levels of security on mobile app which means I can't make an urgent payment. Online chat no help either. None of these issues with @santanderuk

  • TheMissingEcon1 The Missing Economist (@TheMissingEcon1) reported

    @santanderuk, a customer in one of your branches this morning lingered to harass every woman in there: 'are you an English rose? Are you a mongrel rose?' until my 10 yr old was too frightened to stay in the queue. Why is it ok that women & girls are intimidated?

  • LeanneSmartie Leanne (@LeanneSmartie) reported

    @santanderuk a payment has gone through twice to my credit card when one said on the app it hadn’t gone through it is now showing as pending and taking my account overdrawn can you please help?

  • charliewarz Charlie Clark (@charliewarz) reported

    @santanderuk your Customer service is beyond a joke. Locked out of our whole internet banking because you didn’t like a payment that wasn’t large and to someone we pay regularly. Called the num on block mess, it was closed. Colleague now saying we should have called a diff num

  • TaylorM12019604 Taylor Michael (@TaylorM12019604) reported

    @santanderuk it’s giving me an error message when I try log onto online banking, why?

  • cr8red Andy Campbell (@cr8red) reported

    Hey @santanderuk sooo that approved mortgage offer we first spoke about on 7th May... I’m still waiting on confirmation. Yep, still. 35 days later. (You promised 14 days max.) I don’t like complaining, but I’m literally going to lose my house if you don’t fix this tomorrow.

  • loutrowbridge Louise Trowbridge (@loutrowbridge) reported

    @santanderuk is the banking app down please unable to access it?

  • JalilvandMahdi Mahdi Jalilvand (@JalilvandMahdi) reported from Salford, England

    @santanderuk you put restrictions access to my account and sent me a letter and asked me to call you, since I received the letter I tried calling you and waiting and waiting and waiting but nobody take my call, what should I do now? Really disappointed

  • SamMcMullen6 Sam McMullen (@SamMcMullen6) reported

    @santanderuk you are now the second bank that i have reported to the FCA for harrassing emails even though i am no loger a customer with you!!!