Sky Outage in Taunton, Somerset, England

@MartinBashforth @skytv @SkyHelpTeam @Ofcom It’s this kind of performance that made me cancel Sky in the end #terriblecustomerservice

@BissetMark @SkyUK @VodafoneUK Thanks for the advice mate. I don’t have a computer and the TV is the other side of the room. However, after many phone calls and threats of not paying for a rubbish service plus cancellation ! @VodafoneUK finally found the problem to be in the “green box”! So all sorted now 👍

It’s been a while, but time to call out @SkyHelpTeam but this time in relation to their #SkyMobile support. After a very long and painful ordering process, the online registration process is not working and there is a 45 minute wait for phone support 😡😡😡

@SkyHelpTeam No, that's no help either. There's nothing on there about what links programmes like Grey's Anatomy or Madam Secretary with Widnes.

@SkyHelpTeam @SkyUK I am having issues with registering a new device on the sky go app. Getting message saying device needs to be authorised

@DPD_UK You've lost my phone sent by @SkyUK, your customer service won't do a thing to help, sent me to the depot TWICE yet item not there, 1/4 tank of petrol (~£20) WASTED, e-mailed Sinead Croke, Director of Customer Experience, no response. Absolutely furious. Pathetic.

@SkyUK @SkyHelpTeam What the hell is taking so long about resending my phone lost by those incompetent crap people known as @DPD_UK? They've lost the device, nothing on tracking since the 3rd, yet I'm still waiting. I could just go to a phone shop and pick one up. Not happy!

@bt_uk your customer service is shit! Been left without broadband all day and no one has bothered contacting us to fix it even though I was told you would. Going back to @SkyUK TODAY!! Good riddance we’ll never go with by ever again

@ee And still nothing! I've rebooted the router at least 5 times now, and still getting **** all. **** this. Say hello @SkyUK @SkyHelpTeam to a new 80MB Fibre broadband customer.

I see @Carra23 kept his job, time to cancel the subscription to @SkySportsPL and @SkySport #SkySports #btsport #nomorals

@SkyHelpTeam how can you have a help system via your website that doesn't work unless you actually have broadband working. Our broadband had packed up this evening and I can't run any of the tests because the broadband isn't working!!

@Turloughog77 @JimWhite @SkySports @EuropaLeague @RangersFC @CelticFC Bheasts Letting down the coefficient.

@AllOfTheBelts @SkyHelpTeam @BTSportBoxing I did mine ok your not the 1st one saying they have problems have you tried calling them

@SkyHelpTeam @SkyCinemaUK I messaged you hours ago for some help with registering for Sky in our new home. Can’t get through when trying to set up online nor on the phone all evening. A response would be appreciated

@McgeachanTm @@SKYSPORTS never heard a thing, 50,000 bigots ranting & raving about killing Roman Catholics, Ear Mufflers on again,

Registered with @btsportwwe in time to watch @WWENXT and was looking forward to seeing #DreamvsStrong Imagine my disappointment when they lose the link and I miss the end of the match. Dont recall ever having this problem with @SkySports #WWENXT #Whowon

@SkyHelpTeam Apologies. The account is called SkyHelpTeam so I assumed you’d be able to help. My mistake.

@SkyHelpTeam This is where I thought you guys could help

@SkyHelpTeam I waited 15 minutes then spoke to someone who then said they couldn’t help me so put me on hold for another 20 minutes! I bet if I rang to upgrade I wouldn’t be on hold for over half an hour, it’s just time for us to part ways. It’s not you it’s me!

@SkyHelpTeam I’d rather the person answering the phone just say ‘we’re clocking off at 10, ring back tomorrow’ rather than pretending not to hear me and putting the phone down especially when I’m trying to upgrade my package.