Sky Outage in Ilminster, Somerset, England

@SkyHelpTeam I need help with my mobile bill

I get that companies are manic but over an hour to get through to @SkyHelpTeam is stupid, you say to go online but won’t let me cancel my package on there, if you allowed this option it would make everyone’s days easier!

@MartinBashforth @skytv @SkyHelpTeam @Ofcom It’s this kind of performance that made me cancel Sky in the end #terriblecustomerservice

@BissetMark @SkyUK @VodafoneUK Thanks for the advice mate. I don’t have a computer and the TV is the other side of the room. However, after many phone calls and threats of not paying for a rubbish service plus cancellation ! @VodafoneUK finally found the problem to be in the “green box”! So all sorted now 👍

It’s been a while, but time to call out @SkyHelpTeam but this time in relation to their #SkyMobile support. After a very long and painful ordering process, the online registration process is not working and there is a 45 minute wait for phone support 😡😡😡

@SkyHelpTeam How do I cancel my broadband with you without incurring any fees, because the WiFi is as good as a chocolate teapot!

@SkyHelpTeam absolutely USELESS at helping your customers with internet issues and instead just send you round in circles! Great customer service there!!

@SkyHelpTeam your internet is so shit! How can I be getting 78mbs speed, but I can't send a GIF over your WiFi!!!

@SkyUK After a quite frankly disgusting consumer service phone call with Roberta,My tv,Broadband and calls will be cancelled from tomorrow,Absolutely vile

@SkyUK long call to your lovely support team. They can do nothing about the fact my viewing card no longer works. Automatically cancelled by your system. Really not happy. Sky costs enough as it is.

@SkyHelpTeam @SkyUK I am having issues with registering a new device on the sky go app. Getting message saying device needs to be authorised

@SkyHelpTeam @SkyUK Well you were meant to cancel our home move but 2 of your useless members of staff didn’t but don’t wprey we ’ve cancelled our whole sky package with you now so you don’t have our custom no more.. 👍🏻

@SkyUK your customer services is a shambles...

@DPD_UK You've lost my phone sent by @SkyUK, your customer service won't do a thing to help, sent me to the depot TWICE yet item not there, 1/4 tank of petrol (~£20) WASTED, e-mailed Sinead Croke, Director of Customer Experience, no response. Absolutely furious. Pathetic.

@SkyUK @SkyHelpTeam What the hell is taking so long about resending my phone lost by those incompetent crap people known as @DPD_UK? They've lost the device, nothing on tracking since the 3rd, yet I'm still waiting. I could just go to a phone shop and pick one up. Not happy!

@SkyHelpTeam hi, I have a problem with my phone land line, there's no dial tone and on the phone it says 'check phone line'

@bt_uk your customer service is shit! Been left without broadband all day and no one has bothered contacting us to fix it even though I was told you would. Going back to @SkyUK TODAY!! Good riddance we’ll never go with by ever again

@bIgGeStTaRiQ @MuzzyYaseen @Saj_PakPassion @BumbleCricket @HomeOfCricket @englandcricket @KP24 @SkyCricket @SkySportsNews @SkySports Awful cheating

@ee And still nothing! I've rebooted the router at least 5 times now, and still getting **** all. **** this. Say hello @SkyUK @SkyHelpTeam to a new 80MB Fibre broadband customer.

I see @Carra23 kept his job, time to cancel the subscription to @SkySportsPL and @SkySport #SkySports #btsport #nomorals

@SkyNews This makes me want to cancel my @SkyUK subscription. Appalling behaviour, although I would pay to watch him publicly executed on @GameOfThrones

@SkyHelpTeam @MissDemeanor07 Wow thanks Adam. I am sure the retentions department is going to be busy today. Time to ditch sky with its click bait news and terrible reporting. The only clarity you have given on anything that is newsworthy is that sky news can't be trusted.

@SkySports I think it’s more about finding a solution to the fact that Hearts were absolutely pants and going down anyway.

@SkySports What a crock of ****

@mindedmusically @SMCK_99 @SkyNews @SkyUK Sky's worthless these days anyway. I have a Freeview box thst costs me £0 a month, a Netflix account and if I'm really that desp (which is rare) to watch something on Sky I do a months subscription of Now TV and then immediately cancel 😏

@SkySports Chelsea didn't have a good home record this season, so this might not be a problem.

@SkyHelpTeam This still doesn’t help when trying to discuss a broadband renewal and removal of packages

@peterknightblog @SkyUK @SkyUK are rubbish and their customer service appalling. I feel your frustration Peter as I had a similar experience at the start of the year.

@VinniernV @SkySports @SkyUK Hey Sky Sports please ignore my Twitter pal, he's a miserable ****** in the morning. I'm sure he will gladly pay Double the price your usually charge for this service..

@SkyHelpTeam after all the Hype of launching two new @skytv channels #skynature & #skydocumentaries today.. They appear on channel slots 277 & 279 respectively on @virginmedia , miles down the tv listings after VM moved 7 channels earlier this week. #DampSquid