Sky Outage Report in Portlethen, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Portlethen, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Sky
Sky is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Portlethen, Aberdeenshire, Scotland
The most recent Sky outage reports came from the following cities: Stonehaven, Aberdeen and Peterculter.
| City | Problem Type | Report Time |
|---|---|---|
 Stonehaven |
TV | |
| Stonehaven |
TV | |
| Aberdeen |
TV | |
| Aberdeen |
TV | |
| Aberdeen |
Wi-fi | |
| Aberdeen |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Portlethen, Scotland
Latest outage, problems and issue reports in Portlethen and nearby locations:
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Graham Bird
(@grahambird80) reported
from
Banchory Devenick, Scotland
@SkyHelpTeam So who can I chase for an update on getting the service fixed? All I want is a estimate of when the service will be restored.
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Charlotte Torrance
(@CharlotteTorra1) reported
from
Aberdeen, Scotland
@SkyHelpTeam please advise on internet issues in the ABERDEEN area. All sky broadband seems to be down here.
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dark maureen
(@2460rd1) reported
from
Aberdeen, Scotland
Hi @SkyHelpTeam are you having issues in Aberdeen? we’ve had no internet for half an hour
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Derek Scott
(@Prof_DerekScott) reported
from
Aberdeen, Scotland
@SkyHelpTeam I need someone to help me with my router. No one picking up call even if vulnerable. Have tried all the help pages + links in texts. Just need to know if I can get a new router or can I just go and buy one? I understand limited staffing but no contact is ridiculous
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Derek Scott
(@Prof_DerekScott) reported
from
Aberdeen, Scotland
@SkyHelpTeam Cut out again after ten minutes. Says that there is no broadband connection detected. Trying resetting router once again in case that works
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Derek Scott
(@Prof_DerekScott) reported
from
Aberdeen, Scotland
@SkyHelpTeam Hello. It keeps reactivating for a while then randomly stopping again. All devices show a signal on them, just that they can’t connect to anything any more. Just came back on now as I can hear a YouTube video continuing in other room. Using 4g on my phone to access Twitter
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ken willox 1972
(@KenWillox) reported
from
Bucksburn, Scotland
@SkyHelpTeam hi could you please help , I my sky+ box keeps freezing and this happening since Friday , I have done multiple resets and so on , it’s taking me 3 hours to get it powered on and then it cuts off again within hours , I also get the message insert sky card even though
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Keith Anderson
(@anderska74) reported
from
Aberdeen, Scotland
@SkyHelpTeam my internet is down in ab10, any updates?
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Shazbo92 🎼🎸🎥
(@Shazbo92) reported
from
Kingswells, Scotland
Excellent service from @SkyUK today. When I explained I was out of work for 3 months they reduced my bill significantly so I could still enjoy my shows while I’m off.
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Lee Wright
(@LeeMWright) reported
from
Bridge of Don, Scotland
@SkyHelpTeam your broadband in Aberdeen appears to have **** a brick again...
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Aron Smith
(@TheBruthaVoodoo) reported
from
Aberdeen, Scotland
@SkyHelpTeam hi, any info on why broadband down in Aberdeen?
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Lee Wright
(@LeeMWright) reported
from
Bridge of Don, Scotland
@SkyHelpTeam getting no internet in Aberdeen. Looks to be a city wide issue. Can you please advise? Not ideal when everyone is working from home...
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ken willox 1972
(@KenWillox) reported
from
Bucksburn, Scotland
@SkyHelpTeam I’ve sent a PM , and I am a key worker within the service area of oil &gas distribution as per government guidelines
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Dora Corzo
(@forestcita) reported
from
Aberdeen, Scotland
@SkyHelpTeam no internet in Old Aberdeen area. Help please, wifi is essential for working from home in this city while in 2nd lockdown 😱
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Shazbo92 🎼🎸🎥
(@Shazbo92) reported
from
Kingswells, Scotland
@SkyHelpTeam why is the wifi in aberdeen area not working??
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ken willox 1972
(@KenWillox) reported
from
Bucksburn, Scotland
@SkyHelpTeam Been through all the help section on the app, many times and it does not fix my problem, now will work for a few hours then cut off and go back to stand by I’m lucky if I get 4 hours of sky per day , really need help , as I’m paying for a service that I ain’t getting
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Jake Poblocki
(@JakePoblocki) reported
from
Aberdeen, Scotland
@SkyHelpTeam any improvements to your terrible Sky Go App in the pipeline?? ALL streaming apps are miles ahead of sky go, yet your services are by far the most expensive. I can stream 4K on BT Sport, Netflix AND Amazon. Yet live football on Sky Go stutters and is barely HD.
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Charlotte Torrance
(@CharlotteTorra1) reported
from
Aberdeen, Scotland
@SkyHelpTeam Says resolved but it’s down again. Please advise.
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Keith Anderson
(@anderska74) reported
from
Aberdeen, Scotland
@SkyHelpTeam broadband down again for me a 3 work colleagues, in Aberdeen, please advise?
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Graham Bird
(@grahambird80) reported
from
Banchory Devenick, Scotland
@SkyHelpTeam @OpenreachHelp in #Banchory #Aberdeenshire we have been without #Internet since 10:30 ish 12th August, probably the bad weather caused the outage and I am sure teams are working to fix it. The lack of updates to customers advising what the issue is very poor!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lynsey Goodwill
(@GoodwillLynsey) reported
@SkyHelpTeam @SophRawlinson08 I have just done this, my postcode is WA5 and it says there’s an outage! Not great when working from home and have important meetings to attend not to mention it’s half term with 2 young children! 😫
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Claire J💟
(@ClaireJ72103877) reported
@SkyHelpTeam North wales still not working, been off all day 🥴
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Viva Palestine 🇵🇸
(@mo_hassan81) reported
@SkyHelpTeam That’s not an update. You have had more than sufficient time to diagnose the issue, the very least you could provide is an update on how long, just a best guess, it will take to fix. I know you don’t want to commit to a timeline, but surely by now you (Sky) know what the issue is
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faisalzaman
(@feszaman) reported
@SkyHelpTeam sort your **** out..been without internet for almost 2 days now. Not been able to work!!!!!!
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Steve Douglas
(@stevedouglas76) reported
@SkyHelpTeam Why can't you give even the merest hint about the nature of the issue?
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Sniped 💙 🏴 #AntiGrowthCoalition
(@Sniped2Death) reported
@SkyUK I blocked this crap why am I seeing nit? BTW when I worked for them, they laugh at their customers, because they think your all mugs!
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Maria-Louise Dawson
(@maria_dawson91) reported
@SkyHelpTeam I work from home and have zero mobile data signal so rely heavily on wifi. If we have an emergency, we're screwed and I'm sure there's others in our shoes. It's not good enough, what has happened? We paying customers deserve an explanation.
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Mr Feetweet
(@onefootpicaday) reported
@SkyHelpTeam the sound on Sky Atlantic channel and downloads is not working, at least for me in London.
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Proberto Carlos
(@proberto_carlos) reported
@SkyHelpTeam any update on the broadband issue being resolved for Manchester? Not had a connection for nearly 24hrs. I’ve got sky glass too so not had any tv either! A non generic update would be nice. Thanks.
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timefortennis
(@TraceyMollinga) reported
@SkyHelpTeam On hold for 50 minutes in Preston 🤬no broadband needed to work .. just been hung up on because it’s 9pm disgusting .. will now cancel my subscription!!