Sky Outage Report in Stonehaven, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Stonehaven come from postal codes AB39.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Stonehaven, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stonehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Stonehaven, Aberdeenshire, Scotland
The most recent Sky outage reports came from the following cities: Aberdeen, Stonehaven, Peterculter and Banchory.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| TV | ||
| TV | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stonehaven, Scotland
Latest outage, problems and issue reports in Stonehaven and nearby locations:
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Nerd Ninja 👑
(@vicky16393) reported
from
Aberdeen, Scotland
@SkyHelpTeam still having connection issues in Aberdeen area? Haven’t had internet since 7pm yesterday, any word on when it’s going to be fixed?
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Charlotte Torrance
(@CharlotteTorra1) reported
from
Aberdeen, Scotland
@SkyHelpTeam AB10 area internet keeps cutting out. Is there any report problems?
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Charlotte Torrance
(@CharlotteTorra1) reported
from
Aberdeen, Scotland
@SkyHelpTeam Says resolved but it’s down again. Please advise.
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Stuart Beaton
(@DandyStu) reported
from
Portlethen, Scotland
Intermitting issues with broadband in Aberdeenshire @SkyHelpTeam Been like this for over an hour but your website reports no issues!?
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Graham Bird
(@grahambird80) reported
from
Banchory Devenick, Scotland
@SkyUK Broadband is down in #Aberdeen / #Aberdeenshire and possibly beyond, a number of collegues reporting the same thing.
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Stuart Mitchell
(@jester1470) reported
from
Aberdeen, Scotland
@SkyHelpTeam another day of intermittent internet in Aberdeen, down again yet your website still says no problems, can you really justify price rises when you apparently can’t provide the service we pay for at the moment?
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Aron Smith
(@TheBruthaVoodoo) reported
from
Aberdeen, Scotland
@SkyHelpTeam Broadband in Aberdeen has been up and down all day. Is there an issue going on?
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Paul Reaper
(@Reaps11) reported
from
Aberdeen, Scotland
@Jimt4abdn @ScotlandSky @SkySports 100% in saying that they were probably the only interested party. ITV or BBC couldn’t give a ****.
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Paul Reaper
(@Reaps11) reported
from
Aberdeen, Scotland
@CraigDons32 @SkySports Because they don’t, and never have, care about Scottish Football.
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Gazzo
(@gazzo59) reported
from
Aberdeen, Scotland
I left @SkyUK back in August as their service was absolutely dreadful, today (4 months later!!) I get a mail demanding £20 outstanding from my very last bill (which were always paid DD), I go on to check the site, it goes up to £30 I now owe!! What ********!!??? Thieves!!!!
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Graham Bird
(@grahambird80) reported
from
Banchory Devenick, Scotland
@SkyHelpTeam So who can I chase for an update on getting the service fixed? All I want is a estimate of when the service will be restored.
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Mark Smith
(@TheBoySmith) reported
from
Aberdeen, Scotland
Gary Neville melting down in Keeganesque fashion on Skysports here, he’s not wrong like but always funny to watch
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Derek Scott
(@Prof_DerekScott) reported
from
Aberdeen, Scotland
@SkyHelpTeam I need someone to help me with my router. No one picking up call even if vulnerable. Have tried all the help pages + links in texts. Just need to know if I can get a new router or can I just go and buy one? I understand limited staffing but no contact is ridiculous
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Keith Anderson
(@anderska74) reported
from
Aberdeen, Scotland
@SkyHelpTeam my internet is down in ab10, any updates?
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Aron Smith
(@TheBruthaVoodoo) reported
from
Aberdeen, Scotland
@SkyHelpTeam It reports no known issues with my service
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Graham Bird
(@grahambird80) reported
from
Banchory Devenick, Scotland
@SkyHelpTeam @OpenreachHelp in #Banchory #Aberdeenshire we have been without #Internet since 10:30 ish 12th August, probably the bad weather caused the outage and I am sure teams are working to fix it. The lack of updates to customers advising what the issue is very poor!
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Ian Leach
(@posbyonechop) reported
from
Aberdeen, Scotland
@bdpicot @SkyHelpTeam Seemingly yes, lots of people (including myself) having problems
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Keith Anderson
(@anderska74) reported
from
Aberdeen, Scotland
@SkyHelpTeam broadband down again for me a 3 work colleagues, in Aberdeen, please advise?
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Lorraine Allaway🍻📲➕🚘=❌🚔
(@lozrodgers) reported
from
Inverbervie, Scotland
@SkyHelpTeam I'm trying to contact office to sort out billing issue. 1/Cant understand why you are not taking DD. 2/ Trying to sort out new DD, but keep getting stupid text which doesn't help then I get hung up on.
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Ian Leach
(@posbyonechop) reported
from
Aberdeen, Scotland
@SkyHelpTeam This tells me that no I can’t do it easily and without buying a transmitter. #sadtimes but thanks for your help. (Could you RT my original tweet for me in case someone has sussed it?)
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kiskilla
(@2kiskillato) reported
@SkyHelpTeam Without ANY SOLUTION OR WORKAROUND!we scheduled the move 4 weeks ago and now you are telling us to wait for the sake of it
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Emma Hoey
(@Hoeyem1) reported
@SkyHelpTeam If someone could call me back I would appreciate it. I’m not calling again. I will email my complaint if I need to.
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Seonaid MacKay
(@OooPooLooMooZoo) reported
@SkyHelpTeam Hi there, so what you are saying is that for Sky Broadband customers who, although customers of Sky don’t use Sky for their phone services, it costs them to contact customer services to provide a basic service?
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John Murphy
(@RemainingHuman) reported
@SkyHelpTeam Have just spoken to your advisor. Have advised him and am now advising you that I will continue to call each day it's not working. I will charge £25 for the first 5 minutes then £1 per minute thereafter.
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Dr Joanna Semlyen #BlackLivesMatter
(@Dr_Jo_S) reported
@Abi_Rimmer @SkyUK We get these calls 2 to 3 times a week usually at about 10 am. They seem to want us to go upstairs to our router and allow them access in some way. We just hang up.
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Michelle Richman 💙
(@mishyrichman) reported
@SkyHelpTeam I still haven’t had a call back regarding my problem. This is outrageous!
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Seonaid MacKay
(@OooPooLooMooZoo) reported
@SkyHelpTeam Sorry, that’s not clear - I have Pay as you Talk and Sky line rental. Are my calls to customer service from my landline free?
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Kane
(@m34kane) reported
@SkySports Thank you for not cramming your race baiting agenda down our throats this early in the morning
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ItchyBawz1991
(@bawz1991) reported
@JoelleUTV @SkySports Dumbo not 1 other driver had that problem, he said himself he tried something different therefore he ****** up therefore it was his fault and was dangerous therefore not harsh penalty in slightest
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PS
(@steeleyp_) reported
@usernameladybee @Toks2020 @SkyUK If the customer doesn't want to have a DD set up, they can change their own payment method using their online account. Most companies these days offer DD OR recurring card payment. Very few allow for payment on receipt of invoice but some do.