Sky

Sky Outage Report in Stonehaven, Aberdeenshire, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Stonehaven, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stonehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Stonehaven, Aberdeenshire, Scotland 12/05/2025 09:05

December 05: Problems at Sky

Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stonehaven, Aberdeenshire, Scotland

The most recent Sky outage reports came from the following cities: Stonehaven and Aberdeen.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdeen E-mail
United KingdomBanchory Internet
United KingdomAberdeen TV
United KingdomAberdeen Internet
United KingdomAberdeen Internet
United KingdomAberdeen Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Stonehaven, Scotland

Latest outage, problems and issue reports in Stonehaven and nearby locations:

  • 2460rd1 dark maureen (@2460rd1) reported from Aberdeen, Scotland

    Hi @SkyHelpTeam are you having issues in Aberdeen? we’ve had no internet for half an hour

  • Prof_DerekScott Derek Scott (@Prof_DerekScott) reported from Aberdeen, Scotland

    @SkyHelpTeam Cut out again after ten minutes. Says that there is no broadband connection detected. Trying resetting router once again in case that works

  • ReverseProDoug Reverse Pro Doug (@ReverseProDoug) reported from Aberdeen, Scotland

    Sorry stream ended so abruptly my internet has gone the way of the dodo thanks @SkyHelpTeam cause nothings worked to help fix it 🤬

  • Reaps11 Paul Reaper (@Reaps11) reported from Aberdeen, Scotland

    @CraigDons32 @SkySports Because they don’t, and never have, care about Scottish Football.

  • CharlotteTorra1 Charlotte Torrance (@CharlotteTorra1) reported from Aberdeen, Scotland

    @SkyHelpTeam please advise on internet issues in the ABERDEEN area. All sky broadband seems to be down here.

  • CharlotteTorra1 Charlotte Torrance (@CharlotteTorra1) reported from Aberdeen, Scotland

    @SkyHelpTeam Says resolved but it’s down again. Please advise.

  • DazzHulsee Darren Hulse (@DazzHulsee) reported from Aberdeen, Scotland

    So ive since had several others saying that theyve had nothing but problems with sky.... disappointing service to say the least! @SkyUK @SkyHelpTeam

  • anderska74 Keith Anderson (@anderska74) reported from Aberdeen, Scotland

    @SkyHelpTeam my internet is down in ab10, any updates?

  • JakePoblocki Jake Poblocki (@JakePoblocki) reported from Aberdeen, Scotland

    @SkyHelpTeam any improvements to your terrible Sky Go App in the pipeline?? ALL streaming apps are miles ahead of sky go, yet your services are by far the most expensive. I can stream 4K on BT Sport, Netflix AND Amazon. Yet live football on Sky Go stutters and is barely HD.

  • grahambird80 Graham Bird (@grahambird80) reported from Banchory Devenick, Scotland

    @SkyHelpTeam @OpenreachHelp in #Banchory #Aberdeenshire we have been without #Internet since 10:30 ish 12th August, probably the bad weather caused the outage and I am sure teams are working to fix it. The lack of updates to customers advising what the issue is very poor!

  • Prof_DerekScott Derek Scott (@Prof_DerekScott) reported from Aberdeen, Scotland

    @SkyHelpTeam I need someone to help me with my router. No one picking up call even if vulnerable. Have tried all the help pages + links in texts. Just need to know if I can get a new router or can I just go and buy one? I understand limited staffing but no contact is ridiculous

  • Prof_DerekScott Derek Scott (@Prof_DerekScott) reported from Aberdeen, Scotland

    @SkyHelpTeam Hello. It keeps reactivating for a while then randomly stopping again. All devices show a signal on them, just that they can’t connect to anything any more. Just came back on now as I can hear a YouTube video continuing in other room. Using 4g on my phone to access Twitter

  • forestcita Dora Corzo (@forestcita) reported from Aberdeen, Scotland

    @SkyHelpTeam no internet in Old Aberdeen area. Help please, wifi is essential for working from home in this city while in 2nd lockdown 😱

  • grahambird80 Graham Bird (@grahambird80) reported from Banchory Devenick, Scotland

    @SkyHelpTeam So who can I chase for an update on getting the service fixed? All I want is a estimate of when the service will be restored.

  • posbyonechop Ian Leach (@posbyonechop) reported from Aberdeen, Scotland

    @bdpicot @SkyHelpTeam Seemingly yes, lots of people (including myself) having problems

  • lozrodgers Lorraine Allaway🍻📲➕🚘=❌🚔 (@lozrodgers) reported from Inverbervie, Scotland

    @SkyUK I am trying to contact customer services to sort out an issue with my landline, today I am being hung up on by 03337593502. I cant make or recieve calls, I am a disabled & vulnerable customer, Not happy that I cant contact Sky direct to resolve the issue.

  • WeeAlickie1 Picty McPictface (@WeeAlickie1) reported from Aberdeen, Scotland

    @PaulBisland @SkySports Damn straight. If it isn’t EPL they look on it as a filler item.

  • suboptimallife Sandy Thom From Across The Pond (@suboptimallife) reported from Aberdeen, Scotland

    @HdrMartin @SkySports I wouldn't know because I refuse to watch Sky coverage of anything. But a blackout absolutely ruins the game day experience.

  • anderska74 Keith Anderson (@anderska74) reported from Aberdeen, Scotland

    @SkyHelpTeam broadband down again for me a 3 work colleagues, in Aberdeen, please advise?

  • TheBruthaVoodoo Aron Smith (@TheBruthaVoodoo) reported from Aberdeen, Scotland

    @SkyHelpTeam hi, any info on why broadband down in Aberdeen?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • carlosmiras86 Carlos Miras (@carlosmiras86) reported

    @SkyHelpTeam After 20 min jumping loop problems with the machine, I managed to speak with Abdul, who booked an engineer. The test he did remotely detected a problem outside the property. The test I was doing at home did not detect it. I just hope the engineer comes promptly to fix it!

  • OooPooLooMooZoo Seonaid MacKay (@OooPooLooMooZoo) reported

    @SkyHelpTeam hi, where can I message or email today customer services with details of a problem with broadband speed? Don’t want a phone conversation, want it written down for accuracy. Thanks.

  • AndyPringle1 Andrew L P (@AndyPringle1) reported

    @SkyHelpTeam any chance of gettingManchester back up and running? I got a text at 10am to say it was down and still not working.

  • agitatedgoose Chris² (@agitatedgoose) reported

    @SkyHelpTeam It talks me through things to do and then it says connection is ok. I'm sat a metre from the mini box so surely signal should be full

  • LIVEINBLACKPOOL Peter Ian Mowbray 🙏🌈 (@LIVEINBLACKPOOL) reported

    @nickmhyde @SkyHelpTeam Get a Virgin line..problem solved

  • TheNo1Waffler Waffler 🥂 (@TheNo1Waffler) reported

    @SkyHelpTeam When will this issue be resolved for sky on Xbox?

  • Simonrob883 si (@Simonrob883) reported

    @MichaelBensonn @SkySports Some *** at 258 thought that would be a good new catchphrase “throwback fighter” Hearn and Joshua never used it before now say it every single interview

  • markfrommellor markfrommellor (@markfrommellor) reported

    @SkyHelpTeam broadband down since this morning, no updates, spent ages searching for phone number only to get a message saying “we’ll fix it when we fix it - now shove off !”

  • snoopy63432704 snoopy (@snoopy63432704) reported

    Seems @SkyUK are another bunch of con artists. Can through to upgrades instantly but cancellations is a 30+ min wait with constant reminders that you can view stuff online. I want to cancel, not view crap and go round in circles.

  • CJBee87 Chris Berry (@CJBee87) reported

    @SkyHelpTeam It’s says my speed is slow and is at 19mbps download. I have a 0.14 upload. Handset show check phone line