Sky

Sky Outage Report in Stonehaven, Aberdeenshire, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Stonehaven come from postal codes AB39.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Stonehaven, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stonehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Stonehaven, Aberdeenshire, Scotland 01/25/2026 13:45

January 25: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stonehaven, Aberdeenshire, Scotland

The most recent Sky outage reports came from the following cities: Aberdeen, Stonehaven, Peterculter and Banchory.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdeen TV
United KingdomAberdeen Internet
United KingdomAberdeen TV
United KingdomStonehaven TV
United KingdomStonehaven TV
United KingdomAberdeen TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Stonehaven, Scotland

Latest outage, problems and issue reports in Stonehaven and nearby locations:

  • vicky16393 Nerd Ninja 👑 (@vicky16393) reported from Aberdeen, Scotland

    @SkyHelpTeam still having connection issues in Aberdeen area? Haven’t had internet since 7pm yesterday, any word on when it’s going to be fixed?

  • CharlotteTorra1 Charlotte Torrance (@CharlotteTorra1) reported from Aberdeen, Scotland

    @SkyHelpTeam AB10 area internet keeps cutting out. Is there any report problems?

  • CharlotteTorra1 Charlotte Torrance (@CharlotteTorra1) reported from Aberdeen, Scotland

    @SkyHelpTeam Says resolved but it’s down again. Please advise.

  • DandyStu Stuart Beaton (@DandyStu) reported from Portlethen, Scotland

    Intermitting issues with broadband in Aberdeenshire @SkyHelpTeam Been like this for over an hour but your website reports no issues!?

  • grahambird80 Graham Bird (@grahambird80) reported from Banchory Devenick, Scotland

    @SkyUK Broadband is down in #Aberdeen / #Aberdeenshire and possibly beyond, a number of collegues reporting the same thing.

  • jester1470 Stuart Mitchell (@jester1470) reported from Aberdeen, Scotland

    @SkyHelpTeam another day of intermittent internet in Aberdeen, down again yet your website still says no problems, can you really justify price rises when you apparently can’t provide the service we pay for at the moment?

  • TheBruthaVoodoo Aron Smith (@TheBruthaVoodoo) reported from Aberdeen, Scotland

    @SkyHelpTeam Broadband in Aberdeen has been up and down all day. Is there an issue going on?

  • Reaps11 Paul Reaper (@Reaps11) reported from Aberdeen, Scotland

    @Jimt4abdn @ScotlandSky @SkySports 100% in saying that they were probably the only interested party. ITV or BBC couldn’t give a ****.

  • Reaps11 Paul Reaper (@Reaps11) reported from Aberdeen, Scotland

    @CraigDons32 @SkySports Because they don’t, and never have, care about Scottish Football.

  • gazzo59 Gazzo (@gazzo59) reported from Aberdeen, Scotland

    I left @SkyUK back in August as their service was absolutely dreadful, today (4 months later!!) I get a mail demanding £20 outstanding from my very last bill (which were always paid DD), I go on to check the site, it goes up to £30 I now owe!! What ********!!??? Thieves!!!!

  • grahambird80 Graham Bird (@grahambird80) reported from Banchory Devenick, Scotland

    @SkyHelpTeam So who can I chase for an update on getting the service fixed? All I want is a estimate of when the service will be restored.

  • TheBoySmith Mark Smith (@TheBoySmith) reported from Aberdeen, Scotland

    Gary Neville melting down in Keeganesque fashion on Skysports here, he’s not wrong like but always funny to watch

  • Prof_DerekScott Derek Scott (@Prof_DerekScott) reported from Aberdeen, Scotland

    @SkyHelpTeam I need someone to help me with my router. No one picking up call even if vulnerable. Have tried all the help pages + links in texts. Just need to know if I can get a new router or can I just go and buy one? I understand limited staffing but no contact is ridiculous

  • anderska74 Keith Anderson (@anderska74) reported from Aberdeen, Scotland

    @SkyHelpTeam my internet is down in ab10, any updates?

  • TheBruthaVoodoo Aron Smith (@TheBruthaVoodoo) reported from Aberdeen, Scotland

    @SkyHelpTeam It reports no known issues with my service

  • grahambird80 Graham Bird (@grahambird80) reported from Banchory Devenick, Scotland

    @SkyHelpTeam @OpenreachHelp in #Banchory #Aberdeenshire we have been without #Internet since 10:30 ish 12th August, probably the bad weather caused the outage and I am sure teams are working to fix it. The lack of updates to customers advising what the issue is very poor!

  • posbyonechop Ian Leach (@posbyonechop) reported from Aberdeen, Scotland

    @bdpicot @SkyHelpTeam Seemingly yes, lots of people (including myself) having problems

  • anderska74 Keith Anderson (@anderska74) reported from Aberdeen, Scotland

    @SkyHelpTeam broadband down again for me a 3 work colleagues, in Aberdeen, please advise?

  • lozrodgers Lorraine Allaway🍻📲➕🚘=❌🚔 (@lozrodgers) reported from Inverbervie, Scotland

    @SkyHelpTeam I'm trying to contact office to sort out billing issue. 1/Cant understand why you are not taking DD. 2/ Trying to sort out new DD, but keep getting stupid text which doesn't help then I get hung up on.

  • posbyonechop Ian Leach (@posbyonechop) reported from Aberdeen, Scotland

    @SkyHelpTeam This tells me that no I can’t do it easily and without buying a transmitter. #sadtimes but thanks for your help. (Could you RT my original tweet for me in case someone has sussed it?)

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • 2kiskillato Kiskilla (@2kiskillato) reported

    @SkyHelpTeam Without ANY SOLUTION OR WORKAROUND!we scheduled the move 4 weeks ago and now you are telling us to wait for the sake of it

  • Hoeyem1 Emma Hoey (@Hoeyem1) reported

    @SkyHelpTeam If someone could call me back I would appreciate it. I’m not calling again. I will email my complaint if I need to.

  • OooPooLooMooZoo Seonaid MacKay (@OooPooLooMooZoo) reported

    @SkyHelpTeam Hi there, so what you are saying is that for Sky Broadband customers who, although customers of Sky don’t use Sky for their phone services, it costs them to contact customer services to provide a basic service?

  • RemainingHuman John Murphy (@RemainingHuman) reported

    @SkyHelpTeam Have just spoken to your advisor. Have advised him and am now advising you that I will continue to call each day it's not working. I will charge £25 for the first 5 minutes then £1 per minute thereafter.

  • Dr_Jo_S Dr Joanna Semlyen #BlackLivesMatter (@Dr_Jo_S) reported

    @Abi_Rimmer @SkyUK We get these calls 2 to 3 times a week usually at about 10 am. They seem to want us to go upstairs to our router and allow them access in some way. We just hang up.

  • mishyrichman Michelle Richman 💙 (@mishyrichman) reported

    @SkyHelpTeam I still haven’t had a call back regarding my problem. This is outrageous!

  • OooPooLooMooZoo Seonaid MacKay (@OooPooLooMooZoo) reported

    @SkyHelpTeam Sorry, that’s not clear - I have Pay as you Talk and Sky line rental. Are my calls to customer service from my landline free?

  • m34kane Kane (@m34kane) reported

    @SkySports Thank you for not cramming your race baiting agenda down our throats this early in the morning

  • bawz1991 ItchyBawz1991 (@bawz1991) reported

    @JoelleUTV @SkySports Dumbo not 1 other driver had that problem, he said himself he tried something different therefore he ****** up therefore it was his fault and was dangerous therefore not harsh penalty in slightest

  • steeleyp_ PS (@steeleyp_) reported

    @usernameladybee @Toks2020 @SkyUK If the customer doesn't want to have a DD set up, they can change their own payment method using their online account. Most companies these days offer DD OR recurring card payment. Very few allow for payment on receipt of invoice but some do.