Sky Outage Report in Stonehaven, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Stonehaven come from postal codes AB39.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Stonehaven, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stonehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Stonehaven, Aberdeenshire, Scotland
The most recent Sky outage reports came from the following cities: Aberdeen, Stonehaven, Peterculter and Banchory.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen |
TV | |
| Stonehaven |
TV | |
| Stonehaven |
TV | |
| Aberdeen |
TV | |
| Aberdeen |
TV | |
| Aberdeen |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stonehaven, Scotland
Latest outage, problems and issue reports in Stonehaven and nearby locations:
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Keith Anderson
(@anderska74) reported
from
Aberdeen, Scotland
@SkyHelpTeam broadband down again for me a 3 work colleagues, in Aberdeen, please advise?
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Aron Smith
(@TheBruthaVoodoo) reported
from
Aberdeen, Scotland
@SkyHelpTeam hi, any info on why broadband down in Aberdeen?
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Derek Scott
(@Prof_DerekScott) reported
from
Aberdeen, Scotland
@SkyHelpTeam Cut out again after ten minutes. Says that there is no broadband connection detected. Trying resetting router once again in case that works
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Jake Poblocki
(@JakePoblocki) reported
from
Aberdeen, Scotland
@SkyHelpTeam any improvements to your terrible Sky Go App in the pipeline?? ALL streaming apps are miles ahead of sky go, yet your services are by far the most expensive. I can stream 4K on BT Sport, Netflix AND Amazon. Yet live football on Sky Go stutters and is barely HD.
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Keith Anderson
(@anderska74) reported
from
Aberdeen, Scotland
@SkyHelpTeam my internet is down in ab10, any updates?
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Dora Corzo
(@forestcita) reported
from
Aberdeen, Scotland
@SkyHelpTeam no internet in Old Aberdeen area. Help please, wifi is essential for working from home in this city while in 2nd lockdown 😱
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Gazzo
(@gazzo59) reported
from
Aberdeen, Scotland
I left @SkyUK back in August as their service was absolutely dreadful, today (4 months later!!) I get a mail demanding £20 outstanding from my very last bill (which were always paid DD), I go on to check the site, it goes up to £30 I now owe!! What ********!!??? Thieves!!!!
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Ian Leach
(@posbyonechop) reported
from
Aberdeen, Scotland
@bdpicot @SkyHelpTeam Seemingly yes, lots of people (including myself) having problems
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Derek Scott
(@Prof_DerekScott) reported
from
Aberdeen, Scotland
@SkyHelpTeam I need someone to help me with my router. No one picking up call even if vulnerable. Have tried all the help pages + links in texts. Just need to know if I can get a new router or can I just go and buy one? I understand limited staffing but no contact is ridiculous
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Charlotte Torrance
(@CharlotteTorra1) reported
from
Aberdeen, Scotland
@SkyHelpTeam please advise on internet issues in the ABERDEEN area. All sky broadband seems to be down here.
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Ian Leach
(@posbyonechop) reported
from
Aberdeen, Scotland
@SkyHelpTeam This tells me that no I can’t do it easily and without buying a transmitter. #sadtimes but thanks for your help. (Could you RT my original tweet for me in case someone has sussed it?)
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Lorraine Allaway🍻📲➕🚘=❌🚔
(@lozrodgers) reported
from
Inverbervie, Scotland
@SkyUK I am trying to contact customer services to sort out an issue with my landline, today I am being hung up on by 03337593502. I cant make or recieve calls, I am a disabled & vulnerable customer, Not happy that I cant contact Sky direct to resolve the issue.
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Graham Bird
(@grahambird80) reported
from
Banchory Devenick, Scotland
@SkyHelpTeam So who can I chase for an update on getting the service fixed? All I want is a estimate of when the service will be restored.
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dark maureen
(@2460rd1) reported
from
Aberdeen, Scotland
Hi @SkyHelpTeam are you having issues in Aberdeen? we’ve had no internet for half an hour
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Stuart Beaton
(@DandyStu) reported
from
Portlethen, Scotland
Intermitting issues with broadband in Aberdeenshire @SkyHelpTeam Been like this for over an hour but your website reports no issues!?
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Graham Bird
(@grahambird80) reported
from
Banchory Devenick, Scotland
@SkyHelpTeam @OpenreachHelp in #Banchory #Aberdeenshire we have been without #Internet since 10:30 ish 12th August, probably the bad weather caused the outage and I am sure teams are working to fix it. The lack of updates to customers advising what the issue is very poor!
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Stuart Mitchell
(@jester1470) reported
from
Aberdeen, Scotland
@SkyHelpTeam another day of intermittent internet in Aberdeen, down again yet your website still says no problems, can you really justify price rises when you apparently can’t provide the service we pay for at the moment?
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Charlotte Torrance
(@CharlotteTorra1) reported
from
Aberdeen, Scotland
@SkyHelpTeam Says resolved but it’s down again. Please advise.
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Nerd Ninja 👑
(@vicky16393) reported
from
Aberdeen, Scotland
@SkyHelpTeam still having connection issues in Aberdeen area? Haven’t had internet since 7pm yesterday, any word on when it’s going to be fixed?
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Paul Reaper
(@Reaps11) reported
from
Aberdeen, Scotland
@CraigDons32 @SkySports Because they don’t, and never have, care about Scottish Football.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Debra
(@Debra_133) reported
@bt_uk @SkyUK Unbelievably bad experience with Sky this morning and error with BT. BT engineer visited and has accidentally cut us off. No number to call them. And Sky our main provider says unable to escalate have to wait until Saturday for routine visit. Well I work from home!
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Craig Parry
(@Craig_J_Parry) reported
@SkyHelpTeam @SkyUK really frustrating that after 6 months and numerous phone calls sky hasn’t sorted out our broadband issue #disappointed
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PJ
(@pjoturtle) reported
Hi @SkyUk I have removed ultra HD from my package and you now tell via email me that I have been downgraded to the Netflix standard plan. Confusing since I pay Netflix directly and have done so for years. My Netflix has nothing to do with my Sky service?
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Janice 🌊🌊🌊 🇺🇦🌻
(@en1gmaw4) reported
@SkyHelpTeam Thats the number i used so again, thanks but no thanks. All I wanted was to remove hd from my package. I will not be phoning again except to cancel
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IngersTV
(@ingers831) reported
@virginmedia are a shambles! Promised us a refund instead gone against my wishes and added it to the next bill! So glad to be with @SkyUK from today, @financialombuds can you help please?? 🤔
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Flora Arbuckle
(@thonrebelbitch) reported
from
Longriggend, Scotland
@SkyHelpTeam no one is contacting me and my land line is still down!! After 1 week an engineer is booked and NOTHING!!
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peache
(@Peachey_peache) reported
@SkyHelpTeam No, you didn’t. You gave me instructions on how to go in circles online. Giving me a simple number or email on here would help, but you don’t. It’s ok, I’ve sent a cancellation email to any emails I can find, also I sent one on here which is dated so don’t try and get out of it.
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DK88
(@DK8801016469) reported
@SkySports Can you please investigate which explorers in the world are male v female. Please then write it down and wedge it up you arse you aimless piece of ****.
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Mandy Amory 🇰🇳🇺🇦
(@LilMissMystic) reported
@SkyHelpTeam Thank you, Jillian. Rebooting it just now did solve the issue 👍🏽
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JT685
(@JohnPaulTaylo18) reported
@SkySports So I pay my Sky Subscription so they can waste money on staff doing these pointless stupid ‘investigations’. Pathetic