Sky Outage Report in Stonehaven, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Stonehaven come from postal codes AB39.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Stonehaven, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stonehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Stonehaven, Aberdeenshire, Scotland
The most recent Sky outage reports came from the following cities: Aberdeen, Stonehaven, Peterculter and Banchory.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen |
Internet | |
| Aberdeen |
TV | |
| Aberdeen |
Internet | |
| Aberdeen |
TV | |
| Aberdeen |
Internet | |
| Aberdeen |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stonehaven, Scotland
Latest outage, problems and issue reports in Stonehaven and nearby locations:
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Ian Leach
(@posbyonechop) reported
from
Aberdeen, Scotland
@bdpicot @SkyHelpTeam Seemingly yes, lots of people (including myself) having problems
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Derek Scott
(@Prof_DerekScott) reported
from
Aberdeen, Scotland
@SkyHelpTeam Cut out again after ten minutes. Says that there is no broadband connection detected. Trying resetting router once again in case that works
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Charlotte Torrance
(@CharlotteTorra1) reported
from
Aberdeen, Scotland
@SkyHelpTeam please advise on internet issues in the ABERDEEN area. All sky broadband seems to be down here.
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Picty McPictface
(@WeeAlickie1) reported
from
Aberdeen, Scotland
@PaulBisland @SkySports Damn straight. If it isn’t EPL they look on it as a filler item.
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Dora Corzo
(@forestcita) reported
from
Aberdeen, Scotland
@SkyHelpTeam no internet in Old Aberdeen area. Help please, wifi is essential for working from home in this city while in 2nd lockdown 😱
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Sandy Thom From Across The Pond
(@suboptimallife) reported
from
Aberdeen, Scotland
@HdrMartin @SkySports I wouldn't know because I refuse to watch Sky coverage of anything. But a blackout absolutely ruins the game day experience.
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Derek Scott
(@Prof_DerekScott) reported
from
Aberdeen, Scotland
@SkyHelpTeam Hello. It keeps reactivating for a while then randomly stopping again. All devices show a signal on them, just that they can’t connect to anything any more. Just came back on now as I can hear a YouTube video continuing in other room. Using 4g on my phone to access Twitter
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Charlotte Torrance
(@CharlotteTorra1) reported
from
Aberdeen, Scotland
@SkyHelpTeam Says resolved but it’s down again. Please advise.
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Jake Poblocki
(@JakePoblocki) reported
from
Aberdeen, Scotland
@SkyHelpTeam any improvements to your terrible Sky Go App in the pipeline?? ALL streaming apps are miles ahead of sky go, yet your services are by far the most expensive. I can stream 4K on BT Sport, Netflix AND Amazon. Yet live football on Sky Go stutters and is barely HD.
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Graham Bird
(@grahambird80) reported
from
Banchory Devenick, Scotland
@SkyHelpTeam So who can I chase for an update on getting the service fixed? All I want is a estimate of when the service will be restored.
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dark maureen
(@2460rd1) reported
from
Aberdeen, Scotland
Hi @SkyHelpTeam are you having issues in Aberdeen? we’ve had no internet for half an hour
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Keith Anderson
(@anderska74) reported
from
Aberdeen, Scotland
@SkyHelpTeam broadband down again for me a 3 work colleagues, in Aberdeen, please advise?
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Graham Bird
(@grahambird80) reported
from
Banchory Devenick, Scotland
@SkyHelpTeam @OpenreachHelp in #Banchory #Aberdeenshire we have been without #Internet since 10:30 ish 12th August, probably the bad weather caused the outage and I am sure teams are working to fix it. The lack of updates to customers advising what the issue is very poor!
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Lorraine Allaway🍻📲➕🚘=❌🚔
(@lozrodgers) reported
from
Inverbervie, Scotland
@SkyUK I am trying to contact customer services to sort out an issue with my landline, today I am being hung up on by 03337593502. I cant make or recieve calls, I am a disabled & vulnerable customer, Not happy that I cant contact Sky direct to resolve the issue.
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Keith Anderson
(@anderska74) reported
from
Aberdeen, Scotland
@SkyHelpTeam my internet is down in ab10, any updates?
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Derek Scott
(@Prof_DerekScott) reported
from
Aberdeen, Scotland
@SkyHelpTeam I need someone to help me with my router. No one picking up call even if vulnerable. Have tried all the help pages + links in texts. Just need to know if I can get a new router or can I just go and buy one? I understand limited staffing but no contact is ridiculous
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Jake Poblocki
(@JakePoblocki) reported
from
Aberdeen, Scotland
@SkyHelpTeam you know, some of us rely on emails for work (income). Sort your shit out.
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Darren Hulse
(@DazzHulsee) reported
from
Aberdeen, Scotland
So ive since had several others saying that theyve had nothing but problems with sky.... disappointing service to say the least! @SkyUK @SkyHelpTeam
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Aron Smith
(@TheBruthaVoodoo) reported
from
Aberdeen, Scotland
@SkyHelpTeam hi, any info on why broadband down in Aberdeen?
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Reverse Pro Doug
(@ReverseProDoug) reported
from
Aberdeen, Scotland
Sorry stream ended so abruptly my internet has gone the way of the dodo thanks @SkyHelpTeam cause nothings worked to help fix it 🤬
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lewis
(@BaftyC) reported
@SkyUK Why do I have to cancel every year to stop you from tripling my bill, only for you to eventually ring me back several times and put me on my old rate anyway. Worst merry go round ever. Just wastes my time and yours. Sincerely, Annoyed, temporarily former customer 🙄
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Mick Harkin
(@MickHarkin11) reported
@SkyHelpTeam @braddels A non account holder can't cancel so how are cancellation offers being given to non account holders.
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LevveLz
(@_Levvelz) reported
@8gzd8k76nM @SkyHelpTeam Yes ONT installed and ready. I don’t give a **** if it’s OR causing the issue, sky have a lot to answer for in what rationale they’ve given for cancellation (providing a valid reason for starters), and now reducing the broadband speed by 500mb and charging me the same amount
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Nicklaus
(@ohitsNicklaus) reported
@SkySports Look how **** all those pundits are, literally all terrible rather watch on mute
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Ru55ell
(@RussellH95) reported
@SkyHelpTeam Hi, trying to sign up to your service but can't find a number to speak to someone via phone can you advise which number is best to call?
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LevveLz
(@_Levvelz) reported
@TheAshMorgan @8gzd8k76nM @SkyHelpTeam Imagine someone agreeing to a contract for a specific speed and time and being let down on both points, 4 times, without a valid explanation. I’m not allowed to speak to OR, so, surprisingly, I’d like an explanation from Sky, who I’m paying to provide a service? Go touch grass
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Ash
(@TheAshMorgan) reported
@_Levvelz @8gzd8k76nM @SkyHelpTeam You’re absolutely not allowed to give another company a chance to provide you with a better customer experience through these issues. Just accept being under their boot and thank them for the privilege you entitled gen-z lefty lib
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Ash
(@TheAshMorgan) reported
@8gzd8k76nM @_Levvelz @SkyHelpTeam But that doesn’t mean he’ll have the exact same awful service does it? You don’t just use a CP for the connection, it’s also the service they provide to customers… and if they’ve failed in what they previously stated, it’s very normal to switch. Proper full on numpty you.
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Mark Hankin
(@8gzd8k76nM) reported
@_Levvelz @SkyHelpTeam Ah so we've got to the bottom of the problem. OR have informed CPs that they could provide Gig speeds, upon ordering/provisioning they have realised the line (for any number of reasons can't handle that) and this has caused cancellations and the resulting lower speeds
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Mark Hankin
(@8gzd8k76nM) reported
@TheAshMorgan @_Levvelz @SkyHelpTeam Seems, like most people, bad customer service is based on not getting exactly what you want when you want and then complaining when something that's out of everyone's control happens. The main issue is that the service isn't live - no amount of an agent saying sorry when