Sky Outage Report in Stonehaven, Aberdeenshire, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Stonehaven, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stonehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 31: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Stonehaven, Aberdeenshire, Scotland
The most recent Sky outage reports came from the following cities: Aberdeen.
City | Problem Type | Report Time |
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TV | ||
Internet | ||
Internet | ||
Internet | ||
TV | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stonehaven, Scotland
Latest outage, problems and issue reports in Stonehaven and nearby locations:
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Susan C 🏴⭐️⭐️🏴 (@ScottishSuzee) reported from Aberdeen, Scotland
@SkyUK - Sky Store has the most ridiculous customer service. Pointed out a flaw in their rules and all I got back was ‘I didn’t make the rules’ Wasted 45 mins on chat after answering security questions to be told sorry it has to be the account holder!!
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Ross Brechin (@rosscobee) reported from Aberdeen, Scotland
@SkyHelpTeam super fast fibre broadband down *again* in Aberdeen - still waiting for confirmation of engineer visit (not to property) from a few weeks ago. Not good enough.
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stacey park (@stacey_park) reported from Aberdeen, Scotland
@SkyHelpTeam is there any update on the issue affecting Aberdeen?
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Stuart Mitchell (@jester1470) reported from Aberdeen, Scotland
@SkyHelpTeam another day of intermittent internet in Aberdeen, down again yet your website still says no problems, can you really justify price rises when you apparently can’t provide the service we pay for at the moment?
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Charlotte Torrance (@CharlotteTorra1) reported from Aberdeen, Scotland
@SkyHelpTeam AB10 area internet keeps cutting out. Is there any report problems?
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Ian Leach (@posbyonechop) reported from Aberdeen, Scotland
@SkyHelpTeam This tells me that no I can’t do it easily and without buying a transmitter. #sadtimes but thanks for your help. (Could you RT my original tweet for me in case someone has sussed it?)
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Lisa Smith (@leeseylou33) reported from Aberdeen, Scotland
@SkyHelpTeam Can you advise how long my Sky will be off please? Many peoples sky tv not working in the Aberdeen area!
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Aron Smith (@TheBruthaVoodoo) reported from Aberdeen, Scotland
@SkyHelpTeam It reports no known issues with my service
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Aron Smith (@TheBruthaVoodoo) reported from Aberdeen, Scotland
@SkyHelpTeam Broadband in Aberdeen has been up and down all day. Is there an issue going on?
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Rory Anton (@RoryAnton) reported from Aberdeen, Scotland
Isolation isn’t all bad with Cup Finals 🏀 on SkySports
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Graham Bird (@grahambird80) reported from Banchory Devenick, Scotland
@SkyUK Broadband is down in #Aberdeen / #Aberdeenshire and possibly beyond, a number of collegues reporting the same thing.
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Paul Reaper (@Reaps11) reported from Aberdeen, Scotland
@Jimt4abdn @ScotlandSky @SkySports 100% in saying that they were probably the only interested party. ITV or BBC couldn’t give a ****.
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Shazbo92 🎼🎸🎥 (@Shazbo92) reported from Aberdeen, Scotland
@SkyHelpTeam hi there is SkyGo down?? Been trying to watch a downloaded show but keeps asking for my pin then rejecting it. I know it’s right so what’s happening???
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Tiberius Gracchus (@izharnephrol) reported from Aberdeen, Scotland
@SkyUK My complaint was upheld after I was miss sold a deal. I have been waiting for someone to call but despite many calls nothing has happened. I have been a customer for 25 years but now thinking of changing.
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Shazbo92 🎼🎸🎥 (@Shazbo92) reported from Aberdeen, Scotland
@SkyHelpTeam An you give me a phone number for DPD please. I’m having issues with their website & the phone number I was given is wrong.
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S Styles (@DunsPitcus) reported from Aberdeen, Scotland
@nickgedwards @SkyHelpTeam Must be local to you. Presumably storm causing problems. I’m in Aberdeen and have broadband.
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Lorraine Allaway🍻📲➕🚘=❌🚔 (@lozrodgers) reported from Inverbervie, Scotland
@SkyHelpTeam I'm trying to contact office to sort out billing issue. 1/Cant understand why you are not taking DD. 2/ Trying to sort out new DD, but keep getting stupid text which doesn't help then I get hung up on.
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Mark Smith (@TheBoySmith) reported from Aberdeen, Scotland
Gary Neville melting down in Keeganesque fashion on Skysports here, he’s not wrong like but always funny to watch
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R E Scorgie ☕🎃 (@EylisaJudei) reported from Aberdeen, Scotland
@SkyHelpTeam hello, I'm looking to cancel my SkyQ TV subscription. Can you help with this?
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Lauren Petrie (@thelaurenpetrie) reported from Stonehaven, Scotland
@2ndDusty @SkyUK @SkyHelpTeam I saw a post on Facebook saying it’s down in Inverness too. We’re in Stonehaven and ours is down too.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Blake (@mattblake94) reported
@SkyUK It's a decent idea....if you want one TV. Pretty much useless for what I'd assume is the majority of Sky customers who I'd bet have more than 1 TV. Better idea are full service Sky TV dongles to plug into any smart TV and maybe laptops.....(1)
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Kerry Cahill (@MrsKJCahill) reported
@ThisIsNoahEvans @Seallbay @SkyUK We dont have an aerial and can't get dish signal due to large trees behind my house so this would be ideal for us.
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Chris Murgatroyd (@normansbite) reported
@thejonreeve @SkyUK Ditto on both points; is this the ‘dishless service’ that was first mentioned 3-4 years ago? I had no idea it would mean ditching my current smart TV as well
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Peter Adams (@MrPA) reported
Need advice. Now more than a fortnight since Sky promised internet in my new home. @SkyHelpTeam lovely, but slow progress and comms from @WeAreOpenreach. Think I might be able to get Virgin in days, but have read bad things about Virgin reliability. Any advice/experience?
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Matt Blake (@mattblake94) reported
@SkyUK ....(2) recordings hosted fully on the cloud. A proper Sky app for phones and devices with the same full service. Watch Sky anywhere, anytime. And add multiple user accounts under one main account holder. I'd rather that, than this.
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anon12654 (@anon126541) reported
@M_of_Mystery @SkyUK Then it wasn’t designed for you was it? Why moan. It’s a service for those who either want/need a tv upgrade and fancy losing all the boxes and cables or for those who can’t have a dish. Do you wake up to find things that don’t apply to you and then moan about them anyway?
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Barry Williams (@barrydap) reported
@SkyUK So if you are in a middle of watching live football and the WiFi goes down you can only watch free to air channels by connecting an aerial?
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David Darko (@_DavidDarko_) reported
@SkyUK Hi, diamond customer here. Do you have the gaming spec capabilities of the tv ? Input lag rate and is it 120hz ?
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anon12654 (@anon126541) reported
@another07047584 @JontyEvans @SkyUK It’s not forcing anything. Those that don’t want to replace their TV’s have skyQ and those that can’t have dishes and don’t want to replace their TV’s have NowTV streaming service. Not sure what your issue is tbh
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Bethany Jay (@bethanyjay) reported
@SkyHelpTeam hello what time will your customer service teams finish training and answer phone lines?