Sky

Sky Outage Report in Stonehaven, Aberdeenshire, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Stonehaven come from postal codes AB39.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Stonehaven, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stonehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Stonehaven, Aberdeenshire, Scotland 01/26/2026 16:00

January 26: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Stonehaven, Aberdeenshire, Scotland

The most recent Sky outage reports came from the following cities: Aberdeen, Stonehaven, Peterculter and Banchory.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdeen TV
United KingdomAberdeen Internet
United KingdomAberdeen TV
United KingdomStonehaven TV
United KingdomStonehaven TV
United KingdomAberdeen TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Stonehaven, Scotland

Latest outage, problems and issue reports in Stonehaven and nearby locations:

  • thelaurenpetrie Lauren Petrie (@thelaurenpetrie) reported from Stonehaven, Scotland

    @2ndDusty @SkyUK @SkyHelpTeam I saw a post on Facebook saying it’s down in Inverness too. We’re in Stonehaven and ours is down too.

  • Reaps11 Paul Reaper (@Reaps11) reported from Aberdeen, Scotland

    @CraigDons32 @SkySports Because they don’t, and never have, care about Scottish Football.

  • TheBruthaVoodoo Aron Smith (@TheBruthaVoodoo) reported from Aberdeen, Scotland

    @SkyHelpTeam Broadband in Aberdeen has been up and down all day. Is there an issue going on?

  • Reaps11 Paul Reaper (@Reaps11) reported from Aberdeen, Scotland

    @Jimt4abdn @ScotlandSky @SkySports 100% in saying that they were probably the only interested party. ITV or BBC couldn’t give a ****.

  • DandyStu Stuart Beaton (@DandyStu) reported from Portlethen, Scotland

    Intermitting issues with broadband in Aberdeenshire @SkyHelpTeam Been like this for over an hour but your website reports no issues!?

  • posbyonechop Ian Leach (@posbyonechop) reported from Aberdeen, Scotland

    @bdpicot @SkyHelpTeam Seemingly yes, lots of people (including myself) having problems

  • CharlotteTorra1 Charlotte Torrance (@CharlotteTorra1) reported from Aberdeen, Scotland

    @SkyHelpTeam AB10 area internet keeps cutting out. Is there any report problems?

  • lozrodgers Lorraine Allaway🍻📲➕🚘=❌🚔 (@lozrodgers) reported from Inverbervie, Scotland

    @SkyHelpTeam I'm trying to contact office to sort out billing issue. 1/Cant understand why you are not taking DD. 2/ Trying to sort out new DD, but keep getting stupid text which doesn't help then I get hung up on.

  • posbyonechop Ian Leach (@posbyonechop) reported from Aberdeen, Scotland

    @SkyHelpTeam This tells me that no I can’t do it easily and without buying a transmitter. #sadtimes but thanks for your help. (Could you RT my original tweet for me in case someone has sussed it?)

  • TheBoySmith Mark Smith (@TheBoySmith) reported from Aberdeen, Scotland

    Gary Neville melting down in Keeganesque fashion on Skysports here, he’s not wrong like but always funny to watch

  • vicky16393 Nerd Ninja 👑 (@vicky16393) reported from Aberdeen, Scotland

    @SkyHelpTeam still having connection issues in Aberdeen area? Haven’t had internet since 7pm yesterday, any word on when it’s going to be fixed?

  • grahambird80 Graham Bird (@grahambird80) reported from Banchory Devenick, Scotland

    @SkyHelpTeam So who can I chase for an update on getting the service fixed? All I want is a estimate of when the service will be restored.

  • gazzo59 Gazzo (@gazzo59) reported from Aberdeen, Scotland

    I left @SkyUK back in August as their service was absolutely dreadful, today (4 months later!!) I get a mail demanding £20 outstanding from my very last bill (which were always paid DD), I go on to check the site, it goes up to £30 I now owe!! What ********!!??? Thieves!!!!

  • Prof_DerekScott Derek Scott (@Prof_DerekScott) reported from Aberdeen, Scotland

    @SkyHelpTeam I need someone to help me with my router. No one picking up call even if vulnerable. Have tried all the help pages + links in texts. Just need to know if I can get a new router or can I just go and buy one? I understand limited staffing but no contact is ridiculous

  • jester1470 Stuart Mitchell (@jester1470) reported from Aberdeen, Scotland

    @SkyHelpTeam another day of intermittent internet in Aberdeen, down again yet your website still says no problems, can you really justify price rises when you apparently can’t provide the service we pay for at the moment?

  • Shazbo92 Shazbo92 🎼🎸🎥 (@Shazbo92) reported from Aberdeen, Scotland

    @SkyHelpTeam hi there is SkyGo down?? Been trying to watch a downloaded show but keeps asking for my pin then rejecting it. I know it’s right so what’s happening???

  • grahambird80 Graham Bird (@grahambird80) reported from Banchory Devenick, Scotland

    @SkyUK Broadband is down in #Aberdeen / #Aberdeenshire and possibly beyond, a number of collegues reporting the same thing.

  • grahambird80 Graham Bird (@grahambird80) reported from Banchory Devenick, Scotland

    @SkyHelpTeam @OpenreachHelp in #Banchory #Aberdeenshire we have been without #Internet since 10:30 ish 12th August, probably the bad weather caused the outage and I am sure teams are working to fix it. The lack of updates to customers advising what the issue is very poor!

  • stacey_park stacey park (@stacey_park) reported from Aberdeen, Scotland

    @SkyHelpTeam is there any update on the issue affecting Aberdeen?

  • TheBruthaVoodoo Aron Smith (@TheBruthaVoodoo) reported from Aberdeen, Scotland

    @SkyHelpTeam It reports no known issues with my service

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • esther88876910 esther (@esther88876910) reported

    @LPodengo @SkyHelpTeam key phrase your first issue

  • GNRail_UK GNRail_UK (@GNRail_UK) reported

    @SkyHelpTeam so how do I claim a bill credit for your outtage? (Which is still not working) #skybroadband

  • sihawk89 Simon Hawkins (@sihawk89) reported

    @SkyHelpTeam I went through the process to book an engineer after following the help guides but didn’t confirm the appointment. Not happy waiting for 2/3 weeks for the initial visit

  • benoutram Ben Outram (@benoutram) reported

    @SkyHelpTeam Hello, I tried to contact them by phone yesterday but got put on hold after explaining the problem. I was then cut off so I thought I'd reach out on Twitter instead. :)

  • colinpollitt27 colin pollitt (@colinpollitt27) reported

    @andyburton362 @SkySports You need help. Testing a whole squad and getting results takes how long do you think? They were tested yesterday. You do the maths .

  • debz22mcfaul deborah mcfaul (@debz22mcfaul) reported

    @Megan_Mckenna_ @SkyUK @SkyHelpTeam I know how you feel they owe me a refund for paying for multiroom for 4 years and never using it

  • mitchell_jonny Jono M (@mitchell_jonny) reported

    @SkyHelpTeam Still cannot use the apps on the sky q box and also seems there is still the DNS issue

  • kimoli321kwo Kim Oliver (@kimoli321kwo) reported

    @Megan_Mckenna_ @SkyUK @SkyHelpTeam Mines been playing up all week. I'm stuck in poorly with covid and sky is ****

  • David87906182 David (@David87906182) reported

    @SkyHelpTeam Is sky boardband still not working I did a run test says I’m all fine but I have no internet also trying to upgrade my boardband and the page just disappears

  • gazzario Gareth Davies (@gazzario) reported

    @SkyHelpTeam Thanks for your reply; I have previously used the usual login details for the router (Model ER110), so I don’t believe that it is the problem. Are there any other means of getting at the router dashboard or resetting the credentials?