Sky Outage Report in Stonehaven, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Stonehaven, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stonehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Stonehaven, Aberdeenshire, Scotland
The most recent Sky outage reports came from the following cities: Aberdeen, Stonehaven, Peterculter and Banchory.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen |
Internet | |
| Aberdeen |
Internet | |
| Aberdeen |
Internet | |
| Aberdeen |
Total Blackout | |
| Aberdeen |
Internet | |
| Aberdeen |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stonehaven, Scotland
Latest outage, problems and issue reports in Stonehaven and nearby locations:
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Aron Smith
(@TheBruthaVoodoo) reported
from
Aberdeen, Scotland
@SkyHelpTeam hi, any info on why broadband down in Aberdeen?
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Paul Reaper
(@Reaps11) reported
from
Aberdeen, Scotland
@CraigDons32 @SkySports Because they don’t, and never have, care about Scottish Football.
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Graham Bird
(@grahambird80) reported
from
Banchory Devenick, Scotland
@SkyHelpTeam @OpenreachHelp in #Banchory #Aberdeenshire we have been without #Internet since 10:30 ish 12th August, probably the bad weather caused the outage and I am sure teams are working to fix it. The lack of updates to customers advising what the issue is very poor!
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Keith Anderson
(@anderska74) reported
from
Aberdeen, Scotland
@SkyHelpTeam broadband down again for me a 3 work colleagues, in Aberdeen, please advise?
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Ian Leach
(@posbyonechop) reported
from
Aberdeen, Scotland
@bdpicot @SkyHelpTeam Seemingly yes, lots of people (including myself) having problems
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dark maureen
(@2460rd1) reported
from
Aberdeen, Scotland
Hi @SkyHelpTeam are you having issues in Aberdeen? we’ve had no internet for half an hour
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Dora Corzo
(@forestcita) reported
from
Aberdeen, Scotland
@SkyHelpTeam no internet in Old Aberdeen area. Help please, wifi is essential for working from home in this city while in 2nd lockdown 😱
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Ian Leach
(@posbyonechop) reported
from
Aberdeen, Scotland
@SkyHelpTeam This tells me that no I can’t do it easily and without buying a transmitter. #sadtimes but thanks for your help. (Could you RT my original tweet for me in case someone has sussed it?)
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Charlotte Torrance
(@CharlotteTorra1) reported
from
Aberdeen, Scotland
@SkyHelpTeam please advise on internet issues in the ABERDEEN area. All sky broadband seems to be down here.
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Gazzo
(@gazzo59) reported
from
Aberdeen, Scotland
I left @SkyUK back in August as their service was absolutely dreadful, today (4 months later!!) I get a mail demanding £20 outstanding from my very last bill (which were always paid DD), I go on to check the site, it goes up to £30 I now owe!! What ********!!??? Thieves!!!!
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Nerd Ninja 👑
(@vicky16393) reported
from
Aberdeen, Scotland
@SkyHelpTeam still having connection issues in Aberdeen area? Haven’t had internet since 7pm yesterday, any word on when it’s going to be fixed?
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Jake Poblocki
(@JakePoblocki) reported
from
Aberdeen, Scotland
@SkyHelpTeam any improvements to your terrible Sky Go App in the pipeline?? ALL streaming apps are miles ahead of sky go, yet your services are by far the most expensive. I can stream 4K on BT Sport, Netflix AND Amazon. Yet live football on Sky Go stutters and is barely HD.
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Lorraine Allaway🍻📲➕🚘=❌🚔
(@lozrodgers) reported
from
Inverbervie, Scotland
@SkyUK I am trying to contact customer services to sort out an issue with my landline, today I am being hung up on by 03337593502. I cant make or recieve calls, I am a disabled & vulnerable customer, Not happy that I cant contact Sky direct to resolve the issue.
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Stuart Mitchell
(@jester1470) reported
from
Aberdeen, Scotland
@SkyHelpTeam another day of intermittent internet in Aberdeen, down again yet your website still says no problems, can you really justify price rises when you apparently can’t provide the service we pay for at the moment?
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Derek Scott
(@Prof_DerekScott) reported
from
Aberdeen, Scotland
@SkyHelpTeam I need someone to help me with my router. No one picking up call even if vulnerable. Have tried all the help pages + links in texts. Just need to know if I can get a new router or can I just go and buy one? I understand limited staffing but no contact is ridiculous
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Lorraine Allaway🍻📲➕🚘=❌🚔
(@lozrodgers) reported
from
Inverbervie, Scotland
@SkyHelpTeam I'm trying to contact office to sort out billing issue. 1/Cant understand why you are not taking DD. 2/ Trying to sort out new DD, but keep getting stupid text which doesn't help then I get hung up on.
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Charlotte Torrance
(@CharlotteTorra1) reported
from
Aberdeen, Scotland
@SkyHelpTeam Says resolved but it’s down again. Please advise.
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Graham Bird
(@grahambird80) reported
from
Banchory Devenick, Scotland
@SkyHelpTeam So who can I chase for an update on getting the service fixed? All I want is a estimate of when the service will be restored.
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Stuart Beaton
(@DandyStu) reported
from
Portlethen, Scotland
Intermitting issues with broadband in Aberdeenshire @SkyHelpTeam Been like this for over an hour but your website reports no issues!?
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Keith Anderson
(@anderska74) reported
from
Aberdeen, Scotland
@SkyHelpTeam my internet is down in ab10, any updates?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Third in Charge
(@third_in_charge) reported
@SkyHelpTeam Hi Chloe - I’m suffering from dropping WiFi at the moment - my phone switched to 4G as I lose signal and my bedroom skyQ box couldn’t get a signal - how will a boost improve the WiFi?
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Jacob Barlow
(@jdjbarlow) reported
@SkyHelpTeam Any update on this or was it a "ill pass it to xyz" to say that you've done something that not going to change? Also I'd like to mention I did call customer services 3 times and got 3 different excuses, maybe train your staff to tell the same lie at least?
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Citizen Smith
(@Suesmith2462) reported
@SkyHelpTeam I have 2 broadband packages at different addresses - one was for my son. I need to cancel one (he’s left the property) but can’t tell which package is which. Both have same account no.
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Señor Spurs
(@SenorSpurs) reported
@shelleyj89 Living in the US, I usually listen to SkySports and BBC Sports podcasts for all things Premier League… they never talk about Spurs, they really don’t care about us. Hardly even rate our players.
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here4thememories 🇬🇧🏴
(@PeterFullman2) reported
from
Canvey Island, England
Ok so this week I’m on call, I’m going to utilise the time to do two things that will take far longer to do than they should. Renew 3 x @leytonorientfc season tickets and cancel @skysports.
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Alliance
(@fn_alliance) reported
@globby33 @SkyUK As previously stated: this competition is NOT held by us, or moderated by us. Sky has a team that is in full control over all entries and they will be checking validity themselves. We can address issues and concerns from our discord but have no say in any part of this contest.
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robert austin(oscar)⭐️⭐️
(@robertaustin4) reported
@AustinDa10 @PreeceObserver Yet #SkySports were applauding city fans invading the pitch and ripping the goals down
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p0werm3lon
(@p0werm3lon) reported
@SkyHelpTeam Hi why are mobile data speeds in aylesbury down to 3G when the coverage map shows 4g covered in all places?
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Rich Letherbarrow 🇬🇧🏴🇮🇱🇺🇦
(@RichWolvesMetal) reported
@Richwolves64 @SkySports Vile club and fans. Done nothing but cause problems for English football.
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Conor Riordan
(@logical_conor) reported
@ronanwomalley @SkySports For sure. Skys lack of coverage of Seamus is poor