Sky Outage Report in Exeter District, Devon, England
Some problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter District, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Sky
Sky is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (48%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Exeter District, Devon, England
The most recent Sky outage reports came from the following cities: Ottery St Mary, Tiverton, Exmouth, Exeter, Cullompton and Sidmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Ottery St Mary |
TV | |
| Tiverton |
TV | |
| Exmouth |
TV | |
| Tiverton |
TV | |
| Exeter |
TV | |
| Exeter |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
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Lexi
(@LittleChief69) reported
from
Tedburn Saint Mary, England
@SkyHelpTeam now been trying unsuccessfully to contact you for days to discuss my sky account. So I cancel DD & get snotty email telling me to contact you or get £10 charge added to my bill. I've even tried FB messenger route through app & been waiting over 4 hours for response
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sarah.hammond9@nhs.net
(@SarahLHammond1) reported
from
Crediton, England
Can someone from @SkyHelpTeam help me, I’ve cleared my account and can’t seem to get reinstated. I’m a key worker and can’t sit in the queue for the phone as I am working all day, but really need the tv for the kids!! Please help 😥
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justasmalltweetgirl
(@misstweeter97) reported
from
Lympstone, England
@SkyUK A service issue, constantly calling! Just had another one call, I have no issues, I don’t want to me called. If I have an issue I will call you!
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Rob Kite
(@rob_kite) reported
from
Exeter District, England
@SkyUK I am very disappointed in Sky. Offering amazing deals to some and when you call them to get the same deal you get told NO. Worst customer experience ever. Long term customer for over 15 years , VIP platinum member #ofcom
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam Today regrettably I had to cancel my Direct Debit. I am in the process of writing 7days notice to Sky to either fix the problem or remove your equipment. What a sad situation! A very poor Custpmer Service!
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adam connett
(@ConnettAdam) reported
from
Ottery St. Mary, England
@SkyUK shocking service on the phone rang up as our contract is due to run out this month and they offered us a lot more than what we pay now they didn’t even budge on the price that was given and we are a silver vip they couldn’t get us off the phone quick enough and cancelledus
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam I need help with our Sky installation where most of the Settings are incorrect. Our A/c ref is;623910063071 dated 31-Jul-20. There are 5 errors and we need urgent help. Our phone line has been DEAD for past 15dsys so Sky talk does not work.
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SARAH
(@ItsSaraahh_) reported
from
Exeter District, England
@Caalleeyy @SkyUK We have the same problem here but can't change cause our sky TV will increase which is stupid.
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam Hi Sky Help: Thank you for providing the link last night to test our Sky system installatipn. I ran all 7 steps of the test. I don't know what it measures and detects; but basic installation seems good; but our Home phone line does not work.
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John Deacon
(@JDeacon92) reported
from
Exeter District, England
One week later, still no satellite signal, thanks @SkyUK for doing absolutely nothing In that time. Glad I pay extortionate amounts for your service
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Lexi
(@LittleChief69) reported
from
Tedburn Saint Mary, England
@Danyfab @SkyHelpTeam I have. Automated service worked fine but has fallen down waitinf for a human to phone me back. I've been waiting 5 hours
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craig ross
(@craigross1812) reported
from
Exmouth, England
@SkyUK just got off the phone with your broadband customer service. I can’t believe how unhelpful they was. I would rather pay the fee to cancel than stay with you. Absolute disgrace.
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Roge S
(@one_eye_looking) reported
from
Teignmouth, England
@ElmslieEnder @davidreader2 @SkySports I never watch but some do, so I shared....
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justasmalltweetgirl
(@misstweeter97) reported
from
Lympstone, England
@SkyUK I swear to god if one more person calls me today to hassle me in these times of great anxiety I will CANCEL my subscription with you! 4 calls already and it’s not even midday!
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Leah
(@LeahCS1994) reported
from
Exeter District, England
@SkyHelpTeam how can i cancel my sky on demand, i want to speak to someone not an automated machine! 😡
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam As per your Facebool advisor our Setyings are incorrect. 2 days ago your help system confirmed that our system needs a reset and a re-initialising. I am 87 and earlier today lady at Sky kiosk advised that installation needs rectifying.
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam It confirms that our phone is not compatible to your SkyQ hub so we need compatible set of Twin phones; base set has answering machine and upstairs ordinary phone. We are still left with 2 problems 1)SkyQ hub or Sky+ box do not communicate bcoz Sky+ box is not connrcted to Router
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Ian frankum
(@frankum_ian) reported
from
Exeter District, England
@mcpixelchick @campbellclaret @SkySports Thanks Pam I'm sure the 8 pints of guiness and double blood orange gin played a part in my poor grammar , good point though
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam Unfortunately Sky talk is one of 5 faults in our installation. I just spent more than 30mins with Sky help o my computer. I could not find what I am looking for bcoz I don't know what it looks like. Next Tuesday I am going to cancel my Direct Debit and go to some smaller Company
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🍎🍐TheGrocerOnTheGreen🍋🍊
(@grocer_on_green) reported
from
Exeter District, England
@CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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paul house
(@paulhouse27) reported
@SkyHelpTeam This company is an absolute joke, I'll be contacting the MD to explain how this customer was lost.
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Jan
(@Mollytol) reported
@gazsc @SkyUK @virginmedia I was with talktalk for years no problem then sky offered us sky q on too good to be true deal. Now every night around 9pm have to reset router as it says no connection. Also our dog cameras and CCTV was on the 2.8 MHz ( I think that’s right ) sky is 5mhz so nothing worked after
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dhouse
(@dhouse1) reported
@SkyHelpTeam No - but it was never a problem previously. It’s not a phone issue. The phone had very strong reception prior to “upgrading”. Not so much anymore.
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Stephen Allen
(@libranboy) reported
@SkySports The ref did get a couple of decisions wrong. The free kick for Lpools equaliser wasn't and he also let them take the kick 5 yds further back from the incident giving them a better chance of scoring. Also the free kick at the end wasn't a foul.
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🍻
(@TwoPintz) reported
@SkyHelpTeam It seems to have fixed for the time being. But even running through the help page above the service can be really intermittent at times. The test state's all is well but download speeds can reflect otherwise sometimes.
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Uglii°Mugg
(@UgliiMugg) reported
@SkyHelpTeam @skyuk yes it tell me everything is okay basically and also when I check on my devices what signal strength is for them they all say *Network Connection good and sometimes flickers between Excellent* infact I'm Stood in the kitchen right now next door to the lounge and no wifi
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Peter Hunter
(@petethemeat) reported
@SkyHelpTeam Could you please explain why my 1TB Sky Q box shuts down whenever I try to open Netflix. I know that I'm not alone with this problem & I have tried everything on your webshite yet it's still not grafting?
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Nick Jones
(@redjonah69) reported
@GNev2 @SkySports don't you think its in extremely poor taste to compare Man Utd to a Train off the Track so close after last week's horrific Train Collision in Salisbury? Or doesnt lives in small cities matter? I am sure your words will be very upsetting to the affected families
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Kunal
(@AFFILIIATION) reported
@SkyHelpTeam But when you trying to explain to your technical guy that all the things he's suggesting hasn't helped... It probably isn't helpful to argue with the customer about "knowing how to do your job".
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James Morris
(@JamesMorris82) reported
@SkyHelpTeam so internet in TW11 has been down for over 8 hours on a Monday and the only update all day is the one line you posted at 1032. Any chance we get something more or should we just guess what’s happening??? #customerservice #sogladipayforthis