Sky Outage Report in Exeter District, Devon, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter District, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 23: Problems at Sky
Sky is currently having issues. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (56%)
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TV (20%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Exeter District, Devon, England
The most recent Sky outage reports came from the following cities: Tiverton, Exeter and Exmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Tiverton |
Internet | |
| Tiverton |
Internet | |
| Exeter |
TV | |
| Exmouth |
Phone | |
| Sidmouth |
TV | |
| Tiverton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
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Lexi
(@LittleChief69) reported
from
Tedburn Saint Mary, England
@SkyHelpTeam now been trying unsuccessfully to contact you for days to discuss my sky account. So I cancel DD & get snotty email telling me to contact you or get £10 charge added to my bill. I've even tried FB messenger route through app & been waiting over 4 hours for response
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🍎🍐TheGrocerOnTheGreen🍋🍊
(@grocer_on_green) reported
from
Exeter District, England
@CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam It confirms that our phone is not compatible to your SkyQ hub so we need compatible set of Twin phones; base set has answering machine and upstairs ordinary phone. We are still left with 2 problems 1)SkyQ hub or Sky+ box do not communicate bcoz Sky+ box is not connrcted to Router
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Lexi
(@LittleChief69) reported
from
Tedburn Saint Mary, England
@Danyfab @SkyHelpTeam I have. Automated service worked fine but has fallen down waitinf for a human to phone me back. I've been waiting 5 hours
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam Hi Sky Help: Thank you for providing the link last night to test our Sky system installatipn. I ran all 7 steps of the test. I don't know what it measures and detects; but basic installation seems good; but our Home phone line does not work.
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craig ross
(@craigross1812) reported
from
Exmouth, England
@SkyUK just got off the phone with your broadband customer service. I can’t believe how unhelpful they was. I would rather pay the fee to cancel than stay with you. Absolute disgrace.
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam Today regrettably I had to cancel my Direct Debit. I am in the process of writing 7days notice to Sky to either fix the problem or remove your equipment. What a sad situation! A very poor Custpmer Service!
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John Deacon
(@JDeacon92) reported
from
Exeter District, England
One week later, still no satellite signal, thanks @SkyUK for doing absolutely nothing In that time. Glad I pay extortionate amounts for your service
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Ian frankum
(@frankum_ian) reported
from
Exeter District, England
@mcpixelchick @campbellclaret @SkySports Thanks Pam I'm sure the 8 pints of guiness and double blood orange gin played a part in my poor grammar , good point though
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam Unfortunately Sky talk is one of 5 faults in our installation. I just spent more than 30mins with Sky help o my computer. I could not find what I am looking for bcoz I don't know what it looks like. Next Tuesday I am going to cancel my Direct Debit and go to some smaller Company
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Rob Kite
(@rob_kite) reported
from
Exeter District, England
@SkyUK I am very disappointed in Sky. Offering amazing deals to some and when you call them to get the same deal you get told NO. Worst customer experience ever. Long term customer for over 15 years , VIP platinum member #ofcom
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam I need help with our Sky installation where most of the Settings are incorrect. Our A/c ref is;623910063071 dated 31-Jul-20. There are 5 errors and we need urgent help. Our phone line has been DEAD for past 15dsys so Sky talk does not work.
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam As per your Facebool advisor our Setyings are incorrect. 2 days ago your help system confirmed that our system needs a reset and a re-initialising. I am 87 and earlier today lady at Sky kiosk advised that installation needs rectifying.
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SARAH
(@ItsSaraahh_) reported
from
Exeter District, England
@Caalleeyy @SkyUK We have the same problem here but can't change cause our sky TV will increase which is stupid.
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justasmalltweetgirl
(@misstweeter97) reported
from
Lympstone, England
@SkyUK A service issue, constantly calling! Just had another one call, I have no issues, I don’t want to me called. If I have an issue I will call you!
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justasmalltweetgirl
(@misstweeter97) reported
from
Lympstone, England
@SkyUK I swear to god if one more person calls me today to hassle me in these times of great anxiety I will CANCEL my subscription with you! 4 calls already and it’s not even midday!
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adam connett
(@ConnettAdam) reported
from
Ottery St. Mary, England
@SkyUK shocking service on the phone rang up as our contract is due to run out this month and they offered us a lot more than what we pay now they didn’t even budge on the price that was given and we are a silver vip they couldn’t get us off the phone quick enough and cancelledus
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Leah
(@LeahCS1994) reported
from
Exeter District, England
@SkyHelpTeam how can i cancel my sky on demand, i want to speak to someone not an automated machine! 😡
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Roge S
(@one_eye_looking) reported
from
Teignmouth, England
@ElmslieEnder @davidreader2 @SkySports I never watch but some do, so I shared....
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sarah.hammond9@nhs.net
(@SarahLHammond1) reported
from
Crediton, England
Can someone from @SkyHelpTeam help me, I’ve cleared my account and can’t seem to get reinstated. I’m a key worker and can’t sit in the queue for the phone as I am working all day, but really need the tv for the kids!! Please help 😥
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Howland
(@thowland81) reported
@SkyHelpTeam Still not as good as becoming a new customer!
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Marianne
(@mariannet91) reported
@SkyHelpTeam Management have not called me as promised and issue still not resolved. Absolute disgrace you are punishing mobile customers for cancelling their TV services. I have hundreds of GBs but no data for 2 days.
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l
(@ItsGoonhead) reported
ur wifi is ******* **** @SkyUK can't believe you charge people money for this pile of **** you call a service. kill yourselves you fat disgusting neeks
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Jonny
(@jonnyl1973) reported
@SkyHelpTeam You need to contact paramount. I asked why after 14 days I was only told this now he said its on the wesbite. I said it wasnt, he disagreed. I asked for the address and explained it still wasnt and he then said, 'oh no, its only tec support that see this'. On hold again. 2/2
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Peter Partridge
(@partridge752) reported
@SkyHelpTeam It's working again now. Was down for about 10 minutes
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Rob Vickers
(@roblad1982) reported
@OpenreachHelp if your going to have your engineers taking down post and disconnecting people internet your] could at least ask them to reconnect it before they leave. 10am yesterday morning this happened and now @SkyUK say it could be Thursday before it’s sorted 🤬🤬🤬
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Maria Lincoln
(@maliwrex93) reported
@SkyHelpTeam It happened again . We tried turning on the box then says we had no signal so we followed the steps to fix then when back on we lost all our recorded stuff again
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JC Watson
(@W88XJC) reported
@SkyHelpTeam Yes, they keep promising me someone will call back, and they never do.
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QuokkᐰMocha 🏴🇨🇿🇺🇦🏳️🌈
(@MochaQuokka) reported
@SkyHelpTeam Yeah, it flashed up the Sky logo on the black background about three times then rebooted itself, and it's been fine since (touch wood). Just I've never seen it do that before and wondered if it was something I did to it (though no one was near it or using the remote at the time).
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Helen Simpson
(@hormone_doc) reported
New appt I thought arranged not booked into the system. No idea now what is happening. Appreciate this is a first world problem but @SkyHelpTeam suggest offer customers help or will take my money elsewhere.