Sky Outage Report in Exeter District, Devon, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter District, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Exeter District, Devon, England
The most recent Sky outage reports came from the following cities: Exeter and Exmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Phone | |
| Exeter |
TV | |
| Exmouth |
TV | |
| Ottery St Mary |
Internet | |
| Exmouth |
TV | |
| Exmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam Unfortunately Sky talk is one of 5 faults in our installation. I just spent more than 30mins with Sky help o my computer. I could not find what I am looking for bcoz I don't know what it looks like. Next Tuesday I am going to cancel my Direct Debit and go to some smaller Company
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam It confirms that our phone is not compatible to your SkyQ hub so we need compatible set of Twin phones; base set has answering machine and upstairs ordinary phone. We are still left with 2 problems 1)SkyQ hub or Sky+ box do not communicate bcoz Sky+ box is not connrcted to Router
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam Hi Sky Help: Thank you for providing the link last night to test our Sky system installatipn. I ran all 7 steps of the test. I don't know what it measures and detects; but basic installation seems good; but our Home phone line does not work.
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Rob Kite
(@rob_kite) reported
from
Exeter District, England
@SkyUK I am very disappointed in Sky. Offering amazing deals to some and when you call them to get the same deal you get told NO. Worst customer experience ever. Long term customer for over 15 years , VIP platinum member #ofcom
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justasmalltweetgirl
(@misstweeter97) reported
from
Lympstone, England
@SkyUK A service issue, constantly calling! Just had another one call, I have no issues, I don’t want to me called. If I have an issue I will call you!
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Niall Duffy
(@NiallTDuffy) reported
from
Dawlish, England
@SkySports Why nothing from Leagues 1 or 2? Very poor show.
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sarah.hammond9@nhs.net
(@SarahLHammond1) reported
from
Crediton, England
Can someone from @SkyHelpTeam help me, I’ve cleared my account and can’t seem to get reinstated. I’m a key worker and can’t sit in the queue for the phone as I am working all day, but really need the tv for the kids!! Please help 😥
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Lexi
(@LittleChief69) reported
from
Tedburn Saint Mary, England
@Danyfab @SkyHelpTeam I have. Automated service worked fine but has fallen down waitinf for a human to phone me back. I've been waiting 5 hours
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam I need help with our Sky installation where most of the Settings are incorrect. Our A/c ref is;623910063071 dated 31-Jul-20. There are 5 errors and we need urgent help. Our phone line has been DEAD for past 15dsys so Sky talk does not work.
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam As per your Facebool advisor our Setyings are incorrect. 2 days ago your help system confirmed that our system needs a reset and a re-initialising. I am 87 and earlier today lady at Sky kiosk advised that installation needs rectifying.
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Roge S
(@one_eye_looking) reported
from
Teignmouth, England
@ElmslieEnder @davidreader2 @SkySports I never watch but some do, so I shared....
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adam connett
(@ConnettAdam) reported
from
Ottery St. Mary, England
@SkyUK shocking service on the phone rang up as our contract is due to run out this month and they offered us a lot more than what we pay now they didn’t even budge on the price that was given and we are a silver vip they couldn’t get us off the phone quick enough and cancelledus
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craig ross
(@craigross1812) reported
from
Exmouth, England
@SkyUK just got off the phone with your broadband customer service. I can’t believe how unhelpful they was. I would rather pay the fee to cancel than stay with you. Absolute disgrace.
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🍎🍐TheGrocerOnTheGreen🍋🍊
(@grocer_on_green) reported
from
Exeter District, England
@CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍
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mark coles
(@markcoles83) reported
from
Woodbury, England
@SkyHelpTeam @Bully_J_Eng Same issue kicks me out trying to watch the football. Crap service
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Lexi
(@LittleChief69) reported
from
Tedburn Saint Mary, England
@SkyHelpTeam now been trying unsuccessfully to contact you for days to discuss my sky account. So I cancel DD & get snotty email telling me to contact you or get £10 charge added to my bill. I've even tried FB messenger route through app & been waiting over 4 hours for response
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mark coles
(@markcoles83) reported
from
Woodbury, England
@hedleyclufc @SkyHelpTeam Same for me pure crap
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justasmalltweetgirl
(@misstweeter97) reported
from
Lympstone, England
@SkyUK I swear to god if one more person calls me today to hassle me in these times of great anxiety I will CANCEL my subscription with you! 4 calls already and it’s not even midday!
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam Sorry, I gave up on Sky; all they seem to offer is articles to read. They do not have Engineers to fix the problems they create themselves! We have decided to go back to Virgin.
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam Today regrettably I had to cancel my Direct Debit. I am in the process of writing 7days notice to Sky to either fix the problem or remove your equipment. What a sad situation! A very poor Custpmer Service!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@LifeOnAndy) reported
@JoeLydon51 @SkyHelpTeam This is exactly my issue at the minute! If someone else in the house is on Netflix or something...there’s zero chance I can play a game on my PS4 online.
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✨Nicky D✨
(@nickydee40) reported
@bevphillips612 @SkySports Did you have the same problems as I had Bev? No background noise at all from the boys on the ouch, just voices of the commentators
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MrsKAH
(@I_am_MrsKAH) reported
@s17pur @SkyHelpTeam Hi Dan, I’m having the exact same problem. Did you ever find the a way to resolve it?
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Dan Evans
(@swanseadan) reported
@MarkSupertaf99 @SkySports This is so difficult to watch... awful coverage from @SkyFootball - just give us some audio please
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Jeff Williams
(@jgwilliamsuk) reported
@SkyFootball @SkySports Where is the sound, this is awful on Sky Sports Arena. Where is the pitch noise? #Swans
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Iwan Gardiner
(@IwanGardiner) reported
Fix your Audio @SkySports #jackarmy
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Lee Spencer
(@spen19) reported
@SkySports what’s with the silence on the Swansea-sheff wed game come on give us the option of painful silence and poor commentary or crowd noise
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Dan Stewart
(@danstewartlfc) reported
@SkyHelpTeam i have an issue you guys have left unresolved. Due to this my account is locked and your own staff cant read or act on my case
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R😷han
(@rohankops) reported
@SkyHelpTeam my openreach modem has LOS, and your broadband test in app and on the website don't work. Can I get some help here?
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Glen Riley
(@GlenSTFC) reported
@SkyHelpTeam No it’s to do with your BF deals. I’m an existing (long time, very loyal) customer! I’ve already got the HD pack but am interested in adding the UHD which I think works out at another couple of quid. But I don’t have Sky Signature and I’m presuming this is where the catch is...