Sky Outage Report in Exeter, Devon, England
Some problems detected
Users are reporting problems related to: tv, internet and wi-fi.
The latest reports from users having issues in Exeter come from postal codes EX2 and EX4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Sky
Sky is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (48%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Exeter, Devon, England
The most recent Sky outage reports came from the following cities: Ottery St Mary, Tiverton, Exmouth, Exeter and Cullompton.
| City | Problem Type | Report Time |
|---|---|---|
 Ottery St Mary |
TV | |
| Tiverton |
TV | |
| Exmouth |
TV | |
| Tiverton |
TV | |
| Exeter |
TV | |
| Exeter |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam Unfortunately Sky talk is one of 5 faults in our installation. I just spent more than 30mins with Sky help o my computer. I could not find what I am looking for bcoz I don't know what it looks like. Next Tuesday I am going to cancel my Direct Debit and go to some smaller Company
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam Hi Sky Help: Thank you for providing the link last night to test our Sky system installatipn. I ran all 7 steps of the test. I don't know what it measures and detects; but basic installation seems good; but our Home phone line does not work.
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam My name is Abdul Latif of 2 Coronation Road, Exeter EX2 5BZ We want to return to Sky as we find the Virgin Media service un-business like. We have been away from Sky from 27-Sep-20 although you keep charging us £28 per month; that may need to be refunded.
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mark coles
(@markcoles83) reported
from
Woodbury, England
@hedleyclufc @SkyHelpTeam Same for me pure crap
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam I need help with our Sky installation where most of the Settings are incorrect. Our A/c ref is;623910063071 dated 31-Jul-20. There are 5 errors and we need urgent help. Our phone line has been DEAD for past 15dsys so Sky talk does not work.
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sarah.hammond9@nhs.net
(@SarahLHammond1) reported
from
Crediton, England
Can someone from @SkyHelpTeam help me, I’ve cleared my account and can’t seem to get reinstated. I’m a key worker and can’t sit in the queue for the phone as I am working all day, but really need the tv for the kids!! Please help 😥
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mark coles
(@markcoles83) reported
from
Woodbury, England
@SkyHelpTeam @Bully_J_Eng Same issue kicks me out trying to watch the football. Crap service
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justasmalltweetgirl
(@misstweeter97) reported
from
Lympstone, England
@SkyUK A service issue, constantly calling! Just had another one call, I have no issues, I don’t want to me called. If I have an issue I will call you!
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Liam Chick
(@LiamChickBA) reported
from
Exeter District, England
Wtf is this new @SkySports scores app update? Awful.
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Niall Duffy
(@NiallTDuffy) reported
from
Dawlish, England
@SkySports Why nothing from Leagues 1 or 2? Very poor show.
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam Today regrettably I had to cancel my Direct Debit. I am in the process of writing 7days notice to Sky to either fix the problem or remove your equipment. What a sad situation! A very poor Custpmer Service!
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martin stocker⭐️⭐️⭐️⭐️⭐️⭐️
(@stocksy66) reported
from
Cullompton, England
@PrimeVideo picture quality very poor, commentary a lot better than @SkySports & a Jurgen Boom! Boom! Boom! #LIVWOL #YNWA
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam Sorry, I gave up on Sky; all they seem to offer is articles to read. They do not have Engineers to fix the problems they create themselves! We have decided to go back to Virgin.
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Lexi
(@LittleChief69) reported
from
Tedburn Saint Mary, England
@SkyHelpTeam now been trying unsuccessfully to contact you for days to discuss my sky account. So I cancel DD & get snotty email telling me to contact you or get £10 charge added to my bill. I've even tried FB messenger route through app & been waiting over 4 hours for response
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Clara
(@longdistclara) reported
from
Budleigh Salterton, England
@SkyHelpTeam having a lot of issues with my broadband connection today. Can you advise if any issues in my area?
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam As per your Facebool advisor our Setyings are incorrect. 2 days ago your help system confirmed that our system needs a reset and a re-initialising. I am 87 and earlier today lady at Sky kiosk advised that installation needs rectifying.
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Mark Cole
(@coleybbq) reported
from
Exeter District, England
@SkyHelpTeam you say the problem is solved, but we aren’t getting anything at all. Using @EE 4G to connect to anything atm. And yes, I’ve clicked on your link. It says everything is fine and I’m receiving 75mps download speeds. Ha!!
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam It confirms that our phone is not compatible to your SkyQ hub so we need compatible set of Twin phones; base set has answering machine and upstairs ordinary phone. We are still left with 2 problems 1)SkyQ hub or Sky+ box do not communicate bcoz Sky+ box is not connrcted to Router
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Lorna Brice-Nye
(@lornski_b) reported
from
Ottery St. Mary, England
@SkyHelpTeam And off we go again. Right in the middle of a game. No voip, no telly, no xbox. And it'll be intermittent so no explanation and no compensation for us. Bad show sky!
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Lexi
(@LittleChief69) reported
from
Tedburn Saint Mary, England
@Danyfab @SkyHelpTeam I have. Automated service worked fine but has fallen down waitinf for a human to phone me back. I've been waiting 5 hours
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gez
(@glutenfreegez) reported
@SkyHelpTeam Can’t get through on the phones, that’s the problem. Customer service is shocking. I don’t believe that’s the next available date, I’ve been pushed to the back of the queue.
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KatarinaViktoriana
(@KatarinaViks) reported
@SkyUK I AM NOT A SKY CUSTOMER HOW THE HELL DO I STOP THE NON STOP TEXTS EVERY DAY!!!! I BLOCK THE NUMBER BUT EVERYTIME ITS FROM A DIFFERENT NUMBER !!! I AM TIRED OF THIS HARASSMENT!!! Make it stop!!!!
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FF Mark
(@MarkNFLFantasy1) reported
@SkyHelpTeam Do we get a reduced bill for the upcoming month given that we're unable to utilise the service and you haven't provided us with a way to connect to the internet? @bt_uk offer a backup service should their customers have a disruption. I assume you don't...
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Gareth Cahill ⚫
(@GarethC4rdg) reported
@SkyHelpTeam @BlueDeckShow Problem is there is no accountability.... And sky will weasel out of paying any compensation because of the small print of "working days" Sky say they can't tell us any more info and @OpenreachHelp will just say that we need to talk to the ISP... #Catch22 #badcustomerservice
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Tom McCoy
(@tommccoy87) reported
@SkyHelpTeam I've had no satellite signal since last night. I've unplugged everything and left it but still nothing. Nobody else in the area seems to be affected?
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Ragnar
(@Ragnar74990169) reported
@SkyHelpTeam Unfortunately the building management have been uncontactable for years. With that in mind being an exceptional circumstance would I be able to cancel sky without charges?
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KatarinaViktoriana
(@KatarinaViks) reported
@SkyHelpTeam I AM NOT A SKY CUSTOMER HOW THE HELL DO I STOP THE NON STOP TEXTS EVERY DAY!!!! I BLOCK THE NUMBER BUT EVERYTIME ITS FROM A DIFFERENT NUMBER !!! I AM TIRED OF THIS HARASSMENT!!! Make it stop!!!!
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KatarinaViktoriana
(@KatarinaViks) reported
@SkyHelpTeam I AM NOT A SKY CUSTOMER! This is for SKY customers.
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john cloutier
(@johnclo92476512) reported
Hey @SkyHelpTeam why can’t we get an ETA of when service might be restored? No broadband in NW8 0ND since Friday. Your lame help department can only advise that there is an “outage in your area”. No sh#t Sherlock.
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TheGiftOfSalter
(@Shock_TheSystem) reported
@SkySportsNews God why is this an point of concern?? KT was due to receive the armband.. As Arteta has said. Skysports like Talkshite are as bad as each other for AFC hating.