TalkTalk Outage in Witney, Oxfordshire, England

@zhangyaoyao3848 @TalkTalk I’m the same. I was go live 31/3 now 10/6 after engineer stopped mid instillation. No comms from #TalkTalk and @OpenreachHelp washed their hands of problem.

@TalkTalk still waiting on reply to the DMs sent over the last 3 days. Such poor customer service.

Warning to all should you be considering changing your internet provider. @OpenreachHelp @WeAreOpenreach having walked away mid installation last Tuesday, have offered 10th June to return. No Wi-fi for 10 weeks and @TalkTalk offering no help. #Angry #Fuming #PoorCustomerService

Lock down, isolation and #furloughed all with no Wi-fi thanks to no information from @TalkTalk

@TalkTalk Already 67 comments of no communication so looks like I’m No.68. Still no engineer appointment and now paying for a service that has not been installed. Avoid #TalkTalk folks if you’re looking to change provider.

@TalkTalk Perhaps my two previous complaints could actually be looked at. My first complaint was in the first week of my contract. Both complaints ignored / unresolved.

@TalkTalk are the actual worst company. MONEY GRABERS! Trying to charge me £99 to leave their company but yet I’ve had no internet for 2 weeks & they keep ringing me to tell me they cannot fit the line for the broadband due to being in a new build and postcode issues 🤬

@TalkTalk hopeless home move service. Appears that you have switched it back to old address despite it working at new address for the last 10 days! Advertised 24/7 chat support not available.

@amycerys @Philippah05 @TalkTalk Same happened to me, they said it was an exceptional case, said small print says they won't reimburse loss of earnings. I was without internet for 11 days. 7 hours wasted trying to get hold of someone to complain properly. Only offered £60 for my troubles. Terrible company

@TalkTalk Hi Jona - the internet went off Saturday and Sunday. There is an engineer coming today - Tuesday. I was on the phone with customer services for over an hour on Friday - so distressing! You have no idea how upsetting the whole business is!

@Philippah05 @TalkTalk I did home move yesterday lunch time. Used talk talk for couple of years now no problem and I’m still not connected. I work from home and have 3 homeschooling children at the moment, considering leaving as it’s ridiculous other networks would of connected us by now 🤬

@TalkTalk Need a new Internet provider as no Internet again from you two days after you said it was fixed and this is now a monthly problem worst service and now your stealing my money as I'm not getting the service I'm paying for

talktalk down for anyone else?

@TalkTalk I called customer services but not sure if it got resolved as the problem was and is with the fibre tp link modem given by open reach..the power adapters failed. Lucky I had a similar output adapter which belongs to my soundboard so I've resolv the issue but need a new modem

Come on @TalkTalk , the engineer did his business hours ago. It’s now the next day. Don’t let me down.

@TalkTalk Still haven't been able to get hold of anyone to sort out my Internet!! The link sent doesn't work. How do I make a complaint& discuss the option of ending my contract due to this consistent failure to provide a good enough service? It's impossible to actually speak to someone 😡

@TalkTalk please fix your wifi i'm just trying to watch a stream an my ******* talktalk wifi keeps cutting out thanks luv xx 🥺🙏