TalkTalk Outage Report in Usk, Monmouthshire, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Usk, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at TalkTalk
TalkTalk is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (68%)
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Wi-fi (10%)
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Phone (8%)
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Total Blackout (7%)
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E-mail (5%)
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TV (1%)
Live Outage Map Near Usk, Monmouthshire, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Cwmbran and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cwmbran |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
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Hales Evans-Kanu
(@justsimplyhales) reported
from
Allt-yr-Yn, Wales
@Statto1927 @TalkTalk I'm close to doing the same to be honest. I've been with them for 7/8 years and never had a problem, but now I'm on the verge of leaving.
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Simon 💉💉💉🐉
(@uncriticalsimon) reported
from
Newport, Wales
@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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Laurien Webb
(@WebbLaurien) reported
from
Risca, Wales
@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
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Matthew Forbes
(@ForbesMatthew) reported
from
Cardiff, Wales
@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Lowe
(@TimmyLowe86) reported
@TalkTalk well sadly l have reached out to @fibrusbroadband and they are coming to install next week l'm afraid just too many issues has made me want to leave @TalkTalk after many years!
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Helen Parker
(@MissHelenParker) reported
@TalkTalk just been on your chat for nearly 1 hour for the agent to suddenly become unavailable! What a joke! I have nothing but intermittent service and the only solutions are sales pitches. Please send me details to lodge a formal complaint.
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Paul Hogan
(@Paul01Hogan) reported
@TalkTalk I have raised 3 complaints and none have been resolved to my satisfaction, every time Talk Talk refuse to divulge the information and close the complaint. It's liking hitting my head against a brick wall.
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Dante1987
(@Acq_Knowledge) reported
@TalkTalk what is wrong with the internet in the TN39 area. No internet and been told it is to do with the exchange but can 24 hours to fix. You paying me back for no internet?
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Paul Hogan
(@Paul01Hogan) reported
@TalkTalk No reponse I see, guess you do not care. Still no response to request for CEO email address, guess she is si busy solving problems she hasn't got time for any new emails 😬😬😬
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just a lucky bug
(@justaluckybug_) reported
I love tweeting about @TalkTalk using my 5G because I don't have internet for my business that they won't fix till next week. Looks like we won't be able to take payments over the weekend, woohoo. We pay extra for this sh!t, why
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benthespaniel
(@benthespaniel) reported
@TalkTalk I'm afraid you really don't Took 3.5 hours to resolve Round in circles 4 times Still without internet service for 3-5 days before I will get my appointment Had to take out a new 24 month contract and you even increased the price as a wee bonus
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Nina
(@4spinsel) reported
Unbelievable how incompetent @TalkTalk is. For months bad connection. Engineer came, admitted it was an exchange problem, he later lied about having connected a new ether cable. Talktalk has now billed me for this visit. I still have a bad phone and internet connection. Hopeless
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benthespaniel
(@benthespaniel) reported
@TalkTalk I'm on the phone to you now That's over 2 hours - I'm thinking about sending you an invoice for my time Spoken to about 7 people online chat and on the telephone Utterly abysmal customer experience If it's not fixed soon I'll just get @VodafoneUK
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Tim Lowe
(@TimmyLowe86) reported
@TalkTalk @TalkTalkGroup not exactly prime timing for my Internet to just randomly stop working? It’s becoming a regular thing that’s happening if you are unable to provide the gold star service to ya customers then stop charging us so much a month and fix the issues plz!