TalkTalk Outage Report in Usk, Monmouthshire, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Usk, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Usk, Monmouthshire, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff and Newport.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
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Matthew Forbes
(@ForbesMatthew) reported
from
Cardiff, Wales
@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
another day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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Laurien Webb
(@WebbLaurien) reported
from
Risca, Wales
@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Woods
(@woodsphil) reported
Pathetic customer service from @TalkTalk today. Spoke to them midweek as my TV box is faulty, but are they interested in honouring the warranty? Are they hell, going against the UK sales of goods act. Hope they recorded the call….useless just isn’t the word, it’s too kind
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Lisa Lloyd
(@lisalloydwolff) reported
@TalkTalk This is not about my account you have left your customer BRSL2 with potentially NO INTERNET for the next 14 days because YOU made a mistake. This is not acceptable especially for someone working from home.
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Carys Williams
(@CarysWi78964952) reported
@TalkTalk seems my Internet is out more often than it's actually working. So frustrating! How do I get my line checked and this issue resolved please?
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Cam
(@macewol) reported
@TalkTalk Sorry for my outburst Joey. The problem is last night myself, @mattoggy_ and @DaLastDandelion were on the bevs and trying hunt bunda on omegle. But the Internet cut out every time a fat back was found and we had to skip pass many fellas stroking themselves. Im stressed Joey mate
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BRSL2@HOTMAIL.COM
(@BRSL2HOTMAILCO1) reported
@lisalloydwolff @TalkTalk Customer service and sorting it doesn’t seem to be #talktalk forte. So far I have got nowhere other than being told by everyone I have spoken to that they agree it is their error and it is unacceptable... but no solution! Awful!
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Tyra
(@Tyra_Roberts) reported
@TalkTalk Question for you, why are you so ****, unreliable, liars, money grabbers/thieves, have people work for you who have NO idea what they’re on about or even understand, put words in your customers mouths and more?!?! It’s a ******* joke and absolutely beyond me!
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Joanne davis
(@Davis92jo) reported
@TalkTalk @stevebrooker13 Dont help but take money
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BRSL2@HOTMAIL.COM
(@BRSL2HOTMAILCO1) reported
@lisalloydwolff @TalkTalk There are only 2 acceptable resolutions : 1. send someone out this weekend to sort it 2. Compensate me for the cost of a wifi dongle for the time until they can fix THIER ERROR @TalkTalk #terrible #ofcom
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🦊😷
(@_AndreaUrbanFoX) reported
@TalkTalk Had you actually read the tweet you'd see I'm no longer your customer
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BRSL2@HOTMAIL.COM
(@BRSL2HOTMAILCO1) reported
@TalkTalk will anyone actually take any responsibility for your error and sort this or is it again the customer who has done nothing wrong who ends up at detriment !? Worst service I’ve ever received #badcompany #noaccountability #avoidtalktalk