TalkTalk Outage Report in Usk, Monmouthshire, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Usk, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (68%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (4%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Usk, Monmouthshire, Wales
The most recent TalkTalk outage reports came from the following cities: Newport, Cardiff and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
||
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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Anna Bensley
(@iloveseagreen) reported
from
Newport, Wales
@TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬
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Dean Porter
(@Porter_Dean) reported
from
Cardiff, Wales
@TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
@talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!
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Steve West Says - Support PTSD & Cricket
(@FIRSTCHAIRMAN) reported
from
Cardiff, Wales
@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
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Deb
(@DebbeeHorwood) reported
from
Chepstow, Wales
@TalkTalk We are in Chepstow and our WiFi is down 😬 Have tried rebooting and switching off at the wall but no joy #talktalk
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
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Tracey D Bancroft
(@TraceyDBancroft) reported
from
Cardiff, Wales
@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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AlyshaS
(@AlyshaPepper) reported
from
Cardiff, Wales
@TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice
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harness68
(@harness68) reported
from
Cardiff, Wales
@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Dexter Manning
(@DexterM40375021) reported
@TalkTalk I do not want an apology. I want my money back for this TRASH you call a network. 3/4 of the time it does not work 1/4 its slower than what we are "supposed" to be getting. Bill is on a direct debit we should have a repayment direct debit. TRASH SERVICE PROVIDER
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Steve Martin
(@XmoSteve) reported
@TalkTalk The link takes me to the twitter help page
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Tamsin Wood 🐶🐁🐆
(@Tami_A) reported
Getting so pissed off with my @TalkTalk broadband. Saturday it was down because of a fault, yesterday it was slow and today it keeps dropping out. Never had this issue with @SkyUK broadband. Only left because Sky got ridiculously expensive!! Starting to regret that!
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Alice Barbara Clark
(@AliceBarbaraCl2) reported
@TalkTalk waited in all day for an appt that wasn’t ever booked! No one can help me with a date. For anything. Ever.
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Mr Aidan
(@MrAidan8) reported
@TalkTalk how can a company be so absolutely horrendous at a) providing a service and b) providing customer service and still be operational? If I did my job this badly I'd be in court. How the hell are you still running???
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I am your Selskjaer
(@rougeredrojo) reported
How can getting an upgrade on the fibre I get from @TalkTalk make my Internet worse?!! Every day this week there has been a "slow Internet connection" ( according to my #firestick ) and I haven't been able to watch TV!! #fuming 😤😡
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Roger Gambba-Jones
(@Gambba_Jones) reported
Great to have full fibre broadband. Not so great to loose ability to block plague of silent/pre-recorded calls becoz firms don’t provide same level of service as big providers. Had to unplug lline again! Looks like TalkTalk will b getting my biz back in 18 mths.
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CRIM
(@Crims0n_Archer) reported
@TalkTalk So whats the excuse for no network in North Warwickshire then because my Internet which I have upgraded twice (on your recommendation) and spent hours plugging and unplugging and still having issues with dropping Internet. This is ridiculous as I work from home!!!!!!
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Cham
(@Chamnesia) reported
@TalkTalk Get some decent infrastructure. Every time same bullshit excuse. Unreliable Internet for the past 12 months. Working from home is a nightmare because your service is constantly going off. To hell with your excuses. Fix the damn thing and make it reliable for people.
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Kate Nolton 💙🟨🟥 #FBPPR
(@KateNolton) reported
@Cleartheo @PaulHutchinson @TalkTalk Plenty of antidotal stories of really bad customer service. My sister, for one, will never be a customer again, a few years ago, incident after incident.