TalkTalk outages and service status in Usk, Wales

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

• 
  Simon 💉💉💉🐉 (@uncriticalsimon) reported 10 seconds ago from Newport, Wales

  @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Walter of Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿#FBPE (@WalterofWales) reported 8 minutes ago from Risca, Wales

  @TalkTalk my internet is down, I can't call you

• 
  Simon 🥑🚟😈 (@uncriticalsimon) reported 9 minutes ago from Newport, Wales

  .@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.

• 
  Dai Smash/DavidDoran (@DaiSmashie) reported 9 minutes ago from Cwmbran Central, Wales

  @andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.

• 
  Hales Evans-Kanu (@justsimplyhales) reported 11 minutes ago from Allt-yr-Yn, Wales

  @Statto1927 @TalkTalk I'm close to doing the same to be honest. I've been with them for 7/8 years and never had a problem, but now I'm on the verge of leaving.

• 
  Cory (@CoryOConnor96) reported 14 minutes ago from Victoria, Wales

  Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning

• 
  Deb (@DebbeeHorwood) reported 15 minutes ago from Chepstow, Wales

  @TalkTalk We are in Chepstow and our WiFi is down 😬 Have tried rebooting and switching off at the wall but no joy #talktalk

• 
  Cory (@CoryOConnor96) reported 20 minutes ago from Victoria, Wales

  @TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever

• 
  Anna Bensley (@iloveseagreen) reported 20 minutes ago from Newport, Wales

  @TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬

• 
  Beth Phillips (@bethphi1lips) reported 25 minutes ago from Newbridge, Wales

  Hi @TalkTalk our WiFi should have turned on last night but still not working...can you help please 😊

• 
  Laurien Webb (@WebbLaurien) reported 29 minutes ago from Risca, Wales

  @TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.

• 
  andy lanyon (@andylance1977) reported 39 minutes ago from Newport, Wales

  @TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.

• 
  andy lanyon (@andylance1977) reported 40 minutes ago from Newport, Wales

  @TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?

• 
  andy lanyon (@andylance1977) reported 57 minutes ago from Newport, Wales

  @DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FabFlamingoTuitionCo (@fab_flamingoo) reported 5 minutes ago

  Spent 2 hrs 50 mins trying to resolve an issue with @TalkTalk Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. Joke Company

• 
  angela pring (@homegoal) reported 5 minutes ago

  @TalkTalk Customer service is absolutely shocking , I’ve been without my broadband for 7days and counting. Keep being told to be patient and it will be fixed tomorrow which it then isn’t

• 
  angela pring (@homegoal) reported 7 minutes ago

  @TalkTalk I would recommend to anyone not to bother going with Talktalk for their broadband as the customer service is shocking. You can only talk to someone online not a physical person and you just get fobbed off and mislead and your issue don’t get fixed

• 
  Dave O (@llqdave) reported 8 minutes ago

  @TalkTalk @WF2K_ You can see why so many customers refuse to deal with the social media team. We know you can't do anything to help, and the only thing you can do is push us back to the non-functioning team that we are complaining about. Until management starts managing, #Talktalk is best avoided

• 
  kayd (@kaydfnr) reported 9 minutes ago

  what’s best isp for routing? TalkTalk is awful I have 30 ping without exitlag whilst pixelbot has 20 and he’s on the other side of wales

• 
  Natalia (@TallyWalshy) reported 11 minutes ago

  @alex_weel @TalkTalk I went 2 weeks over Christmas with no wifi and no 4g - nothing. I was never reimbursed by @talktalk for this. I was told my current issue would be fixed by an engineer today.. Apparently are relaying all fibre in the area and didn’t think to notify anyone about it. Shocking

• 
  Paul Wales (@PaulWales897674) reported 13 minutes ago

  @MartinSLewis #talktalk has been doing this for years, never agree to a contract extension and always source your own phone

• 
  Angela (@angelajazz2) reported 15 minutes ago

  @TalkTalk Our internet has been virtually non-existent for days even though Openreach are supposed to have fixed the exchange. Obviously not!What’s going on TalkTalk? I have a fault logged but I can’t even access your website from my phone. We so need to cancel our contract with you!

• 
  Paul (@PaulUtd16) reported 23 minutes ago

  Hi @TalkTalk is there a reason why you sent an engineer round to fix a problem at my elderly parents just to leave them without internet or phone line for the bank holiday weekend?

• 
  MR COOL (@Lifeline04India) reported 24 minutes ago

  @TalkTalk U have all details. since more than 2 month no solution. Why u r charging bills?