TalkTalk Outage Report in Usk, Monmouthshire, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Usk, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at TalkTalk
TalkTalk is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (6%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Usk, Monmouthshire, Wales
The most recent TalkTalk outage reports came from the following cities: Newport and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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AlyshaS
(@AlyshaPepper) reported
from
Cardiff, Wales
@TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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Steve West Says - Support PTSD & Cricket
(@FIRSTCHAIRMAN) reported
from
Cardiff, Wales
@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
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Anna Bensley
(@iloveseagreen) reported
from
Newport, Wales
@TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬
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harness68
(@harness68) reported
from
Cardiff, Wales
@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
@talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
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Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
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Tracey D Bancroft
(@TraceyDBancroft) reported
from
Cardiff, Wales
@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Dean Porter
(@Porter_Dean) reported
from
Cardiff, Wales
@TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!
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Deb
(@DebbeeHorwood) reported
from
Chepstow, Wales
@TalkTalk We are in Chepstow and our WiFi is down 😬 Have tried rebooting and switching off at the wall but no joy #talktalk
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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@_abbiemitchell
(@_abbiemitchell) reported
The most appalling service from @TalkTalk - shut off our wifi, on the phone for hours no one can give us answers, keep being passed around and then we just get cut off, absolute joke. Thank god we’re switching
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Mike Yardley
(@YardleyShooting) reported
Still waiting to hear from @TalkTalk to sort out my complaint regarding my internet going down. They emailed me back with a ring-back number which is "not in service". Then I got an almost rude message saying they couldn't call me because calls go to voice mail. I get all others.
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Letsforget2020
(@Letsforget20201) reported
@TalkTalk I already raised fault and called and talktalk is blaming openreach. Like its my problem
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Mal Greenhalgh
(@MalGreenhalgh) reported
@TalkTalk @Talktalk. Okay, but can you please investigate and acknowledge general issues with your broadband service commonly experienced post midnight frequently.
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oznur
(@ozzzys) reported
Worst company and worst engineers ever! Never ever use them! @OpenreachHelp @TalkTalk without internet for 3 weeks!
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Allan Fisher
(@vintageadman) reported
@MrsLizF @TalkTalk *sigh* it's now now standard fair for them Liz my 90 year old dad is close to a nervous breakdown after a month of @talktalk 's failure to fix his phone and net - they don't care and to boot they make contact with support very difficult and convoluted
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Ellie Warren
(@patchworkbunny) reported
Is anyone else having a ridiculous amount of DNS errors on TalkTalk right now? Tried Google DNS but didn't help, restarting the router helps briefly and then it goes again. TalkTalk status says everything's fine of course.
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Darren Little
(@WDWMrWomble) reported
Hello @TalkTalk people. Can you kindly help me out. I've been informed by @CityFibre that you are available in my area on their network, yet when I check my postcode I only get offered Fibre 35 or Fibre 65 What's the reason for this?
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Liz Friar
(@MrsLizF) reported
@TalkTalk my 82 year old parents have no phone and no broadband and NO help from you. They need an Engineer ASAP, please help!!!
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Tim Hall
(@timmyhall1) reported
from
Bexleyheath, England
@TalkTalk I've been without internet since 1st September when you mistakingly cut me off. You were suppose to fix it 3 times now. The last time was 3rd Nov but an engingeer did not turn up. I was told somebody was coming tomorrow but yesterday this has again changed... Help!