TalkTalk Outage Report in Usk, Monmouthshire, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Usk, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Usk, Monmouthshire, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
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Laurien Webb
(@WebbLaurien) reported
from
Risca, Wales
@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
another day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Matthew Forbes
(@ForbesMatthew) reported
from
Cardiff, Wales
@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Tony
(@Tonysmini) reported
@Punkoala1 @bt_uk @SkyHelpTeam Poles, boxes and cables belong to BT Group, maintained by Openreach, not BT retail who you tagged, they sell a phone/BB service just like Sky/TalkTalk and over 600 other providers on this network.
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MarcinX
(@MarcinX17) reported
@TalkTalk Still not working ffs
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Shaan
(@APrashant20) reported
@TalkTalk After 48 hrs and more than 2 hours on chat, the issue cannot be resolved. For GBP 30 a month, I have other better options. if you can't fix this issue, then lets terminate the contract. This is getting ridiculous. Your Services are a JOKE
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MartinCompton
(@mart_compton) reported
@EmmaKEdDev @TalkTalk it's not just that tbh. They promised one thing, cancelled, said 'it's easy to install!!" ...not when you are 80 and can't bend down or walk without a frame it's not. I am fuming
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Shabana
(@mizz_786) reported
@TalkTalk Please could I get an update, my Internet has been down for 2 days now (Oxford, OX4) and no sign of it coming back. Was told your guys are trying to fix it.
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Sarah Higgins
(@SarahHigss) reported
@meltedmatt1 @damianmcr @TalkTalk Still down for me in lisburn. Total joke at this stage
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Marc Webb
(@MarcWeb94173753) reported
@TalkTalk If you are a Comms company surely it should be on your screens or is it like my service useless and not working I’ve had enough I’m emailing ombudsman I have screen shots of daily line faults yet when I first go on theirs no fault !unbelievable service
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n a o m i
(@itsnaomiell) reported
@TalkTalk without internet for four days and no one’s willing to tell me when an engineer is coming out! Your agents can’t make a coherent sentence. Terrible edited saved responses and no reply to wanting to make a complaint!
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somaskantha Csegaran
(@SCsegaran) reported
@stacemccann @meltedmatt1 @TalkTalk I had similar problems. All foreign call center don't have a clue. I am moving to another supplier. Frustration is the end result.
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Nick Bruty
(@OSF35) reported
@TalkTalk how long does it take to get help, it’s easier to get a doctors appointment than reach the fibre team on chat 🤬