TalkTalk Outage Report in Usk, Monmouthshire, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Usk, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (15%)
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E-mail (9%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Usk, Monmouthshire, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Usk, Wales
Latest outage, problems and issue reports in Usk and nearby locations:
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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Matthew Forbes
(@ForbesMatthew) reported
from
Cardiff, Wales
@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
another day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@Stephmctay @TalkTalk Agree, awful service, sorry I left sky
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Laurien Webb
(@WebbLaurien) reported
from
Risca, Wales
@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Jeni Thomson
(@jenithomson) reported
@TalkTalk Im sure I have already tried them today but give me the details and I will try once again.. seriously terrible service and customer service even worse! So difficult to get any contact and if you do you get batted from One department to another.
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Thomas Musa
(@tommusa91) reported
@TalkTalk I phoned before writing the tweet, and tried the chat now again, but you’re closed, so looks like I’ll not have any broadband today AT ALL. Poor really when this was ordered two weeks ago. Plenty of time to get things set up
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Matt
(@originalphb) reported
Terrible interaction with @TalkTalk . Call centre claim they have no way of proactively informing customers of updates on installation. Really?!? 5 visits now from @OpenreachHelp and still no fibre and no one can tell me what is going on.
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sherree
(@sherreebabyuk) reported
So an hour of DM-ing @TalkTalk I’ve now been told I need to call the full fibre support team tomorrow so still no internet… and “I can try them, they tend work on holidays but close early”
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Sal193151
(@sal193151) reported
@TalkTalk Hi we lost our Dad and the talk talk broadband and phone were in his name I spoke to the bereavement team on Monday for nearly and hour to get the name switched to my mum and gave her bank details the lady was having problems said it would be sorted over I and she would call back
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(((Patrick A))) 💙🧡🏳️🌈
(@Sparkypatrick) reported
@MammothWhale My experience of TalkTalk was terrible. Very unreliable and the worst customer service. That and losing my credit card details to hackers. Found my account password hard coded in plain text in the authentication settings of their router.
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Jeni Thomson
(@jenithomson) reported
@TalkTalk how do I get a hold of someone to help me with my new FTTP service? Been installed a week and not been able to connect yet. Online chat hopeless,! Call centre hopeless! Even tried cancelling can’t do that either. Losing the will to live with it
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WHITE PAPER
(@whitepapershow) reported
@TalkTalk @TalkTalkGroup I’ve tried and failed over 8 months to cancel my contract with TalkTalk. Every time I call their premium rate no I’m passed from pillar to post until eventually I have to either move on to something else or am passed back to where I started. Any ideas?
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Cornelius Uncredible
(@uncrediblepod) reported
@TalkTalk Thank you Minenhle, Ill tell you what, perhaps you can find out why @talktalk are cancelling support calls and pretending that they were made and unanswered and then DM me and we can discuss
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Nataleah Daws
(@x_mrsdaws_x) reported
@TalkTalk hi when I signed up I was promised a £75 mastercard voucher. I still haven't received this. Please help