TalkTalk outages and service status in Usk, Wales

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Usk, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

• 
  Anna Bensley (@iloveseagreen) reported 6 minutes ago from Newport, Wales

  @TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬

• 
  Hales Evans-Kanu (@justsimplyhales) reported 12 minutes ago from Allt-yr-Yn, Wales

  @Statto1927 @TalkTalk I'm close to doing the same to be honest. I've been with them for 7/8 years and never had a problem, but now I'm on the verge of leaving.

• 
  Deb (@DebbeeHorwood) reported 16 minutes ago from Chepstow, Wales

  @TalkTalk We are in Chepstow and our WiFi is down 😬 Have tried rebooting and switching off at the wall but no joy #talktalk

• 
  Beth Phillips (@bethphi1lips) reported 18 minutes ago from Newbridge, Wales

  Hi @TalkTalk our WiFi should have turned on last night but still not working...can you help please 😊

• 
  Cory (@CoryOConnor96) reported 27 minutes ago from Victoria, Wales

  Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning

• 
  andy lanyon (@andylance1977) reported 27 minutes ago from Newport, Wales

  @TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.

• 
  Simon 💉💉💉🐉 (@uncriticalsimon) reported 32 minutes ago from Newport, Wales

  @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

• 
  Simon 🥑🚟😈 (@uncriticalsimon) reported 41 minutes ago from Newport, Wales

  .@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.

• 
  Dai Smash/DavidDoran (@DaiSmashie) reported 50 minutes ago from Cwmbran Central, Wales

  @andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.

• 
  Cory (@CoryOConnor96) reported 51 minutes ago from Victoria, Wales

  @TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever

• 
  andy lanyon (@andylance1977) reported 52 minutes ago from Newport, Wales

  @TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Walter of Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿#FBPE (@WalterofWales) reported 52 minutes ago from Risca, Wales

  @TalkTalk my internet is down, I can't call you

• 
  andy lanyon (@andylance1977) reported 56 minutes ago from Newport, Wales

  @DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service

• 
  Laurien Webb (@WebbLaurien) reported 59 minutes ago from Risca, Wales

  @TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported 5 minutes ago

  @housecatkai @virginmedia i have mixed opinions on them, like they've provided the fastest internet speeds i've had out of other ISPs we've been with (sky, BT and talktalk) but our services always go down at least once a month and it's infuritating 😭😭

• 
  jon baldwin (@JGBalders) reported 8 minutes ago

  @TalkTalk , cusotmere service is ridiculous, I have made a data access requests under GDPR on a number of occassions with the person or AI bot who is supposedly dealing with my complaint, and it has yet to be achknowledged let alone actioned. I have asked to cancel my service

• 
  Tony Notman (@TonyNotman49593) reported 14 minutes ago

  @devilscustard @TalkTalk Typical behaviour of companies when you do not pay for the service they failed to provide. Better to ignore them. They will eventually go away. BT, Vodafone, and virgin have tried this with me.

• 
  𝒽. (@hayleykling) reported 15 minutes ago

  We’ve been talking for months, but never in the same room #talktalk

• 
  FabFlamingoTuitionCo (@fab_flamingoo) reported 17 minutes ago

  Spent 3 hrs 20 mins trying to resolve an issue with @TalkTalk Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. Absolute Joke. @TalkTalk

• 
  Ian Lawson (@lawson0864) reported 19 minutes ago

  @TalkTalk spent 2 hours this morning trying to either cancel, or re-negotiate my broadband contract. Eventually was told they couldn’t do anything because I was in a “queue” for allocation of a new account number after conversion from copper to digital voice service. Shambles !

• 
  Dave G (@GwytherDavid) reported 23 minutes ago

  @TalkTalk elderly parents service cut off on 29/4. They did not request this. You admitted fault. signed up again. Phoned today and was told order did not go through? New connection date 18/5. This is absolutely shocking. Please help.

• 
  Carla 🏠 (@fliickernh) reported 24 minutes ago

  @TalkTalk on the phone with an agent trying to fix my grandmothers phone line but was told an engineer can’t come until next week. She’s 90, lives alone and relies on a panic button so can’t be without her phone, is it possible for someone to come sooner?

• 
  Mary Holmes (@maryholmes61) reported 24 minutes ago

  @TalkTalk If it's quicker for me to deal with you then okay. But Im anxious im missing important emails. Please help.

• 
  Marilyn (@Mrs_Mazzy) reported 27 minutes ago

  @jomickane @Benleo I’ve had little problems with TalkTalk, and when there was got sorted. Been with them since about 2009. My daughter joined at same time but has been with Virgin and Sky since and had nothing but trouble. I’m hoping my luck carries on, but you never know 🤞