TalkTalk Outage in Treharris, Merthyr Tydfil County Borough, Wales

@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!

@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.

@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.

@TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.

@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?

@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team

@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?

@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁

@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.

another day waking up to working from home, another day waking up to @TalkTalk being down 🙃

@TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.

@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...

@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690

@Stephmctay @TalkTalk Agree, awful service, sorry I left sky

Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!

@TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted

@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!

@TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!

Don’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE

@TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.

Hey @TalkTalk im on fixed price broadband contract so what is with the sudden price rise? I feel an OFCOM complaint coming!

@TalkTalk Did... terrible company!

@adicarter @TalkTalk @PostOffice an hour I’ve been trying to get mine working now and the box is detecting no issues. doing my head in!!!!

@_alexstephen @TalkTalk It's not. @PostOffice broadband is the worst internet in the world.

why is @TalkTalk the worst internet in the entire world

@plusnethelp That there is the very issue Adam. I have been a customer for 4 years. However, that price increase and the lack of fixed contract pricing has removed any advantage you had. I will be migrating to TalkTalk on a fixed price contract, for less, getting exactly the same service.

@TalkTalk . Reply here. I'M not getting any help.

@TalkTalk now your telling me the account is active and verified but your waiting for me to make a complaint before giving me service. That's ******* bullshit. My complaint is about you not having me connected to broadband!!!

@PMcf12 @TalkTalk They've always been terrible in that department, and to be honest I've never had any good experiences of their services either. It's not cheap if it doesn't do the job.

@TalkTalk Internet has been down in the Leicester area since 6am and still no sign of it coming back on. Please can you advise as need this for work and study. Many thanks