TalkTalk Outage Report in Torquay, Borough of Torbay, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Torquay, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at TalkTalk
TalkTalk is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
I tried @TalkTalk’s ‘live chat’ to explain that their engineer had decimated our house wiring but I was then told the problem was my router. (Lesson to self -Do NOT use live chat)
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
.@TalkTalk then refused to send an engineer out to fix the damage they had done. They are insisting on me sending another crappy router as apparently they cannot test the line (despite saying at the beginning of all this that their tests had shown a problem with our wiring.)
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
The problem is that you cannot trust @TalkTalk. They lost our data to a plague of Nigerian hackers who pestered us daily. Then they gave us a new telephone number which was from another customer whose data had been lost.
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
.@TalkTalk NEVER listen to what you are saying to them. It now looks as if I will have to sue @TalkTalk for the negligence of their engineer in disconnecting our sockets unnecessarily. Aaaarrrggghhh!
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
Now I use my own router rather than the dodgy Chinese one supplied by @TalkTalk. I was also fairly confident that there was no problem with our internal wiring but the ‘engineer’ proceeded to cut the wires to all our internal sockets.
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James Sharp
(@drumting) reported
from
Totnes, England
Internet down again @TalkTalk 🙄
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
I then spoke to a fault manager who also said the problem was my router. I told him that the fault was with the external BT Openreach wiring. I plugged in the crappy Huawei @TalkTalk router and lo and behold there was an external fault.
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
@TalkTalk Hi, a new box is now (belatedly) on its way but does not record. Why have you degraded the service and increased the price?
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Rudders
(@Rudders3082) reported
from
Exmouth, England
@TalkTalk hi my broadband has just gone down
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Alan Price
(@alanprice65) reported
from
Borough of Torbay, England
@TalkTalk Hi. I'm losing hope here. Are 0808 numbers free from TalkTalk landlines with no 60min limit, as shown on your website? I'm being told I get charged for all 0800, 0808 and 0500 numbers. Help!!!
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
We waited in for the engineer. Surprisingly he turned up on time. He said that he was here to fix the ‘bridge tap’ which was all he did. @TalkTalk said there was a problem with our internal wiring.
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Mandy Pearse
(@MandyPearse) reported
from
Teignmouth, England
@danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
@Bushellj @TalkTalk I have a couple of those too - however the delay on the iPlayer #WALENG stream was almost two minutes so I was getting spoilers sent by text! Also the BBC uses HLG for its iPlayer UHD and the old 2018 version of Firestick doesn’t support it. Need to buy a new one!
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
It started with @TalkTalk trying to be helpful. Their “tests” had detected a fault with our line - so the email said - and they would send an engineer free of charge to fix it.
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
@TalkTalk I’m not asking for any information about my account. Just a simple answer to the question why do you think it’s right to treat your customers this way? (PS I used to be a data protection expert so please don’t give me any BS about GDPR and not being able to answer my question.)
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
He then pronounced that he had ‘improved’ the speed and left saying it would get better still in a couple of days. The problem was that there was no change - other than courtesy of @TalkTalk we no longer had working extension sockets.
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
If you have ever suffered a Broadband fault you will have some idea of the hell that is @TalkTalk customer service. A thread on how not to do things.
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
So two number changes later, we no longer use the landline much. We’ve now got no extension sockets despite not ever having a problem before. We’ve spent hours talking to @TalkTalk but there’s one big problem....
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Kelly Louise Vicker
(@kellyvicker) reported
from
Borough of Torbay, England
@TalkTalk I was told Thursday I would be getting a call from a manager within 24/48 hours which hasn’t happened. I want to leave your company and you can’t even get that right let alone the 2 years of awful customer service and awful connection. I would like some answers please!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Raza Habib
(@Raza_Habib496) reported
@TalkTalk continues to be the worst company I've ever interacted with. Third time they've rescheduled calling me about a complaint, then they let the phone ring for one second and texted me to say I'm uncontactable! . Two months no workable internet.
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Hungry Hoss
(@HungryHoss) reported
Anyone else having problems with @TalkTalk ? My connection has been shocking for a few hours now!
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Michelle Short
(@Michell74947161) reported
TALKTALK absolutely shocking service! No response to several calls regarding ongoing issues.
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Emma pindz
(@Emmapinder10) reported
@TalkTalk my internet isn’t working meaning everything is down help plz
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M
(@IiLjcn) reported
@TalkTalk 1 months money for only 12 days of service? My contract ended, you couldn't give me a better deal, I switched to another provider and you've left me a day without any service at all? How is that an uninterrupted switch? How am I meant to work today?
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Stanley Cho
(@StanleyCho6) reported
@TalkTalk Dm does nothing I get no proper response from DM. supposedly a manager is already following my complaint whom promised to call back with no call back at all. Been promised appointments too, with no shows. The only thing @talktalk are good at are lying to you
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Bill 🌟🌟
(@PS_83) reported
Hi @TalkTalk @TalkTalkGroup Can you please cancel the following order so i can take my business elsewhere. Order number 00460223. ps. your call centres are a shambles
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Jacob Thandi
(@jmsthandi) reported
Can’t actually say if @TalkTalk has terrible customer service because even after 45 minutes on the phone and sat waiting in an online chat, you can’t get through to them
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Julie
(@8035516) reported
@TalkTalk I live in Canada, my elderly parents in Norfolk have not had internet for several weeks. They are in their 80’s and have had service calls that haven’t been able to resolve this. They order shopping online- this is unacceptable
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Nic
(@pembo_n) reported
@TalkTalk please can someone assist? I have now been without internet and a phone line for 3 weeks … 6 engineers have visited! How do I cancel as I can’t get through to call??