TalkTalk Outage Report in Shaldon, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Shaldon, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Shaldon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at TalkTalk
TalkTalk is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Shaldon, England
Latest outage, problems and issue reports in Shaldon and nearby locations:
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
.@TalkTalk then refused to send an engineer out to fix the damage they had done. They are insisting on me sending another crappy router as apparently they cannot test the line (despite saying at the beginning of all this that their tests had shown a problem with our wiring.)
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
@Bushellj @TalkTalk I have a couple of those too - however the delay on the iPlayer #WALENG stream was almost two minutes so I was getting spoilers sent by text! Also the BBC uses HLG for its iPlayer UHD and the old 2018 version of Firestick doesn’t support it. Need to buy a new one!
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Rudders
(@Rudders3082) reported
from
Exmouth, England
@TalkTalk hi my broadband has just gone down
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Kelly Louise Vicker
(@kellyvicker) reported
from
Borough of Torbay, England
@TalkTalk I was told Thursday I would be getting a call from a manager within 24/48 hours which hasn’t happened. I want to leave your company and you can’t even get that right let alone the 2 years of awful customer service and awful connection. I would like some answers please!
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
It started with @TalkTalk trying to be helpful. Their “tests” had detected a fault with our line - so the email said - and they would send an engineer free of charge to fix it.
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Mandy Pearse
(@MandyPearse) reported
from
Teignmouth, England
@danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
Now I use my own router rather than the dodgy Chinese one supplied by @TalkTalk. I was also fairly confident that there was no problem with our internal wiring but the ‘engineer’ proceeded to cut the wires to all our internal sockets.
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
We waited in for the engineer. Surprisingly he turned up on time. He said that he was here to fix the ‘bridge tap’ which was all he did. @TalkTalk said there was a problem with our internal wiring.
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
The problem is that you cannot trust @TalkTalk. They lost our data to a plague of Nigerian hackers who pestered us daily. Then they gave us a new telephone number which was from another customer whose data had been lost.
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
I tried @TalkTalk’s ‘live chat’ to explain that their engineer had decimated our house wiring but I was then told the problem was my router. (Lesson to self -Do NOT use live chat)
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Alan Price
(@alanprice65) reported
from
Borough of Torbay, England
@TalkTalk Hi. I'm losing hope here. Are 0808 numbers free from TalkTalk landlines with no 60min limit, as shown on your website? I'm being told I get charged for all 0800, 0808 and 0500 numbers. Help!!!
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
.@TalkTalk NEVER listen to what you are saying to them. It now looks as if I will have to sue @TalkTalk for the negligence of their engineer in disconnecting our sockets unnecessarily. Aaaarrrggghhh!
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James Sharp
(@drumting) reported
from
Totnes, England
Internet down again @TalkTalk 🙄
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
So two number changes later, we no longer use the landline much. We’ve now got no extension sockets despite not ever having a problem before. We’ve spent hours talking to @TalkTalk but there’s one big problem....
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
He then pronounced that he had ‘improved’ the speed and left saying it would get better still in a couple of days. The problem was that there was no change - other than courtesy of @TalkTalk we no longer had working extension sockets.
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
@TalkTalk Hi, a new box is now (belatedly) on its way but does not record. Why have you degraded the service and increased the price?
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
If you have ever suffered a Broadband fault you will have some idea of the hell that is @TalkTalk customer service. A thread on how not to do things.
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
@TalkTalk I’m not asking for any information about my account. Just a simple answer to the question why do you think it’s right to treat your customers this way? (PS I used to be a data protection expert so please don’t give me any BS about GDPR and not being able to answer my question.)
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Stuart Reynolds
(@shaldonangler) reported
from
Shaldon, England
I then spoke to a fault manager who also said the problem was my router. I told him that the fault was with the external BT Openreach wiring. I plugged in the crappy Huawei @TalkTalk router and lo and behold there was an external fault.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Hughes
(@ChrisHu82252420) reported
@TalkTalk Your service up to now has been fantastic so this is so frustrating, I've plugged in an
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Ally
(@Allyk1974) reported
@TalkTalk Morning, Internet in LS13 is down, your website is down too so can't do any checks!?
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Martin Smith
(@Mws179Smithvert) reported
@TalkTalk complaints dept please contact me... your are well hidden, do you actually exist?... your other depts can't get you for me.. DM me please I am an unhappy customer.. I wish to officially complain regards my order handling ... poor..poor...poor
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Paul
(@Duffield8) reported
@wAyNe118118 @TalkTalk Change they are useless may complaint since may 2022 still not resolved , they read from a script and are robotic . They just dont care
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john fletcher
(@smoothula1) reported
After one hour I eventually got to speak to someone in technical dept. Then my phone battery went dead I had been holding on so long. Dreadful service I wish I had stayed with Sky for internet. Can someone @TalkTalk please contact me.
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Jason Williams
(@jaywilliams59a) reported
@RhianTurner @TalkTalk @TalkTalkGroup Cant believe its this hard to get someone to resolve our issue
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Steven T
(@StevenTreharne) reported
@TalkTalk @TalkTalkGroup @MartinSLewis spent another morning trying to deal with this bunch. No customer service, threatening letters to pensioners for money not owed. Entire system is set up to avoid resolving issues. Shameful. Also no reply to SAR either.
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Edward Moody
(@MrEMoody) reported
@TalkTalk really unhappy with the service I am getting from @TalkTalk at the moment. Upgraded to future fibre last week which stopped working and after an hour on chat with customer services you said you would send a new router which I have had no confirmation of and not arrived
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James Haylett
(@LordBalkanYm) reported
@TalkTalk Three periods of Internet dropping this morning. Now without for an hour. Called your Cs line, had a brusque member of staff say they couldn't take my call due to an outage affecting them. If an outage is going to be effecting customers, let them know! Not even a tweet on here.
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Paul
(@Duffield8) reported
@mezicant @TalkTalk Avoid, their after service is shocking