TalkTalk outages and service status in Borough of Torbay, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Borough of Torbay, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Borough of Torbay, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Borough of Torbay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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TalkTalk Issues Reports Near Borough of Torbay, England
Latest outage, problems and issue reports in Borough of Torbay and nearby locations:
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Stuart Reynolds (@shaldonangler) reported from Shaldon, EnglandIt started with @TalkTalk trying to be helpful. Their “tests” had detected a fault with our line - so the email said - and they would send an engineer free of charge to fix it.
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Stuart Reynolds (@shaldonangler) reported from Shaldon, EnglandI tried @TalkTalk’s ‘live chat’ to explain that their engineer had decimated our house wiring but I was then told the problem was my router. (Lesson to self -Do NOT use live chat)
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Stuart Reynolds (@shaldonangler) reported from Shaldon, EnglandWe waited in for the engineer. Surprisingly he turned up on time. He said that he was here to fix the ‘bridge tap’ which was all he did. @TalkTalk said there was a problem with our internal wiring.
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Stuart Reynolds (@shaldonangler) reported from Shaldon, England.@TalkTalk NEVER listen to what you are saying to them. It now looks as if I will have to sue @TalkTalk for the negligence of their engineer in disconnecting our sockets unnecessarily. Aaaarrrggghhh!
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Stuart Reynolds (@shaldonangler) reported from Shaldon, EnglandHe then pronounced that he had ‘improved’ the speed and left saying it would get better still in a couple of days. The problem was that there was no change - other than courtesy of @TalkTalk we no longer had working extension sockets.
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Stuart Reynolds (@shaldonangler) reported from Shaldon, EnglandI then spoke to a fault manager who also said the problem was my router. I told him that the fault was with the external BT Openreach wiring. I plugged in the crappy Huawei @TalkTalk router and lo and behold there was an external fault.
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Sal-v 💙 (@Sal_Salvatore_p) reported from Bovey Tracey, England@TalkTalk Unable to send DM from your X messaging link? This intermittent Wifi and No internet, is really annoying, especially when I've only recently renewed a contract with you! No problem on my line, so I guess it's your servers?
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Stuart Reynolds (@shaldonangler) reported from Shaldon, England@TalkTalk I’m not asking for any information about my account. Just a simple answer to the question why do you think it’s right to treat your customers this way? (PS I used to be a data protection expert so please don’t give me any BS about GDPR and not being able to answer my question.)
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Stuart Reynolds (@shaldonangler) reported from Shaldon, EnglandSo two number changes later, we no longer use the landline much. We’ve now got no extension sockets despite not ever having a problem before. We’ve spent hours talking to @TalkTalk but there’s one big problem....
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Stuart Reynolds (@shaldonangler) reported from Shaldon, England.@TalkTalk then refused to send an engineer out to fix the damage they had done. They are insisting on me sending another crappy router as apparently they cannot test the line (despite saying at the beginning of all this that their tests had shown a problem with our wiring.)
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Alan Price (@alanprice65) reported from Borough of Torbay, England@TalkTalk Hi. I'm losing hope here. Are 0808 numbers free from TalkTalk landlines with no 60min limit, as shown on your website? I'm being told I get charged for all 0800, 0808 and 0500 numbers. Help!!!
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Stuart Reynolds (@shaldonangler) reported from Shaldon, England@TalkTalk Hi, a new box is now (belatedly) on its way but does not record. Why have you degraded the service and increased the price?
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Stuart Reynolds (@shaldonangler) reported from Shaldon, EnglandThe problem is that you cannot trust @TalkTalk. They lost our data to a plague of Nigerian hackers who pestered us daily. Then they gave us a new telephone number which was from another customer whose data had been lost.
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Stuart Reynolds (@shaldonangler) reported from Shaldon, England@Bushellj @TalkTalk I have a couple of those too - however the delay on the iPlayer #WALENG stream was almost two minutes so I was getting spoilers sent by text! Also the BBC uses HLG for its iPlayer UHD and the old 2018 version of Firestick doesn’t support it. Need to buy a new one!
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Stuart Reynolds (@shaldonangler) reported from Shaldon, EnglandIf you have ever suffered a Broadband fault you will have some idea of the hell that is @TalkTalk customer service. A thread on how not to do things.
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Kelly Louise Vicker (@kellyvicker) reported from Borough of Torbay, England@TalkTalk I was told Thursday I would be getting a call from a manager within 24/48 hours which hasn’t happened. I want to leave your company and you can’t even get that right let alone the 2 years of awful customer service and awful connection. I would like some answers please!
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Stuart Reynolds (@shaldonangler) reported from Shaldon, EnglandNow I use my own router rather than the dodgy Chinese one supplied by @TalkTalk. I was also fairly confident that there was no problem with our internal wiring but the ‘engineer’ proceeded to cut the wires to all our internal sockets.
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Mandy Pearse (@MandyPearse) reported from Teignmouth, England@danslee @virginmedia That’s shocking customer handling Dan. If it’s any help I’ve actually found the guys @TalkTalk pretty good especially on tech issues around broadband.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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NUV (@NUVfilms) reported@TalkTalk & @WeAreOpenreach I’ve been left without internet for almost 48hrs. The issue is unknown, the internet randomly stopped working and I’ve been informed an engineer is on their way. I live in central London, not sure why it’s taking so long. Pls send help!
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Not Telling You (@NotTell24055912) reported@currys you are currently giving the 100% worst customer service i've experienced since leaving TalkTalk 10 years ago. You should be ashamed. My elderly and vulnerable grandfathers fridge freezer delivery has not shown up as planned yesterday. No customer support at all.
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SKG k1kura55 お尻を蹴る (@k1kura55) reported@saltyy_savage Im talktalk and pay 37 for 900mb. Never had an issue with them or my internet
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Paul (@PaulUtd16) reportedHi @TalkTalk is there a reason why you sent an engineer round to fix a problem at my elderly parents just to leave them without internet or phone line for the bank holiday weekend?
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B Mc W (@WmickB) reported@TalkTalk @d_Talktalk_c Has Everymail Talk taken over talk talk email service ?
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Deano (@mezza_68) reported@TalkTalk You must have the worst customer service of ANY company we have ever dealt with. 3 attempts to get a new router, got through security each time. Complaints team call - surprise surprise, the security details don’t match. Call me cynical but it’s a quick way to resolve!
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Angela (@angelajazz2) reported@TalkTalk I have sent a DM, tried phoning & been referred to the website and hung on waiting for an agent for 45 mins last night. I’m afraid the service is so poor I’m cancelling today
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Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk Hi Sindy thank you for your attention. Put in lot of time in drafting the complaint and what does the TalkTalk complaints officer do ? Just ignored the major part !! Not a professional standard is it? Why does TalkTalk employ people for? Leaving customers frustrated is not good.
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Lozzs hide away (@lozzshideaway) reported@TalkTalk my Wi-Fi is only blinking orange since 10 o’clock last night and it won’t change to white and I can’t access the account because it’s my mum’s name and she’s at work any help
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Paul Flather (@flatherings) reportedSo then the @talktalk bot lady says she will connect me to a tech guy - just hang on - been hanging on to Talktalk with @Talktalk for 3 hours so er up for that . Well *******, I get a contact in 5 minutes a Mr Arshun but he seems to be from JAtech and he is asking for money ?