TalkTalk Outage in Thornton, Lancashire, England

@TalkTalk Hi guys no Internet in Blackpool.. can you help please?

@TalkTalk Your customer service is crap!

@TalkTalk No internet in Blackpool. Can you help?

@TalkTalk worst customer service I have ever experienced closed my account by accident then can’t reinstate it and wants me to take out brand new order minus my gift card that I should receive for signing up with @UswitchUK anything to get out of paying and wants me to wait 24 hr

@NOWTV Hi There. I currently pay monthly by card for the entertainment boost on my @TalkTalk platform. I need to cancel this as I am moving to @skytv on Friday. Please let me know how to do it. Thanks

@TalkTalk you have got a nerve to try and get me back . 2 months of ignoring me on line on phone . Finally when I’m leaving you want to talk this is my service on a good day now you want £97 for leaving

@TalkTalk Was never able to get in contact with you via Facebook email or phone only wanted to contact me when I decided to leave . And I have to pay for privilege to do so . Well when you want my final payment take me to court and I will sing from the rooftops about how bad you are .

@TalkTalk To late your service is deplorable and customer service is even worse been spoken to got no help and just excuses still having to pay for no service

@TalkTalk numerous tries on line to contact you numerous fault test no help numerous calls no reply so I’m now leaving you email straight away bill for £70 pounds to leave tried to call cut off cancelled direct debit no money from me until can explain cost no recommendation

@TalkTalk I wish to talk to someone about the ridiculous amount of Monet you are asking for to leave your rubbish service no constant broadband for 2 months and no way of getting help

@TalkTalk I have been calling and emailing since 26th May to change the date of my home move. I have received no confirmation and my order status is showing first date. I do NOT want my services disconnected next week. Please CANCEL this NOW!!

@TalkTalk your service is shocking I've tried to report faulty router, I've been on chat for over hour taken box apart u have run test after test to be told I need try micro filter which I have done still nothing & u want to keep running test. It's a new router I need!!

@TalkTalk #talktalk @tristiaharrison I've tried a whole week to cancel my contact!!! Why am I paying for the new tenants supply!!! 😠😠😠😠 #daylightrobery

@TalkTalk I want to cancel my contract FFS!

@Mikeycoo @TalkTalk Yeah I got through to if someone died and the guy was like " Yeah sorry this line for someone who has died" I said someone will die unless they help with my account, he put the phone down 🤣

@TalkTalk No one is answering the phone unless its a fault or a death. No one is love chat. How am I gonna get my service cancelled!! the new tenant a using my service and I'm paying for it!!!

@TalkTalk I'm trying to cancel my account since Sunday!!! I was told I wouldn't be charged for the remaining months! I have a recorded call. Please reply!!!

@TalkTalk I want to cancel my account since Sunday! I was promised by Nathan at talktalk I wouldn't be charged the remaining months as goodwill (recorded call). And now talk talk are not responding and making me pay for the new tenant supply after I moved out! 😠😠😠

@tristiaharrison Hi Tristia, as the CEO of @TalkTalk I'm extremely upset that you are not answering calls, emails or chat. I have been trying 2 cancel my account since Sunday. Now a new tenant is using my service and I'm paying for it. This is theft! Other utilities were able 2!

@TalkTalk I have been trying to cancel my account since Sunday. I was promised by Nathan at talktalk that I wouldn't be charged the remaining months ( I have a recorded call and a note is on my account. You are not answering my emails, calls or chat and u have continued 2 charge

Best advice I could give is never use @TalkTalk for Internet, more time not working than working, and when it does work it's incredibly slow.

@TalkTalk Hi how do I make a formal complaint please? I’ve exhausted customer services both by telephone and online chat? Is there an email address, as non advertised on your website.

I’ve just spent another two and a half hours on chat to @TalkTalk technical department after they got back to me, having dropped me mid—conversation last Thursday. Answered a lot of questions that I had previously answered. They claim to have fixed the problem. I live in hope.

@TalkTalk Once again the WiFi has stop working!!!! All Devices in the house have been kick off as the Rueter has decided to shut it self down 😡😡

@TalkTalk my advice to AVOID talk talk. I am talk talk customer - poor Internet service l. Called them so many times but all in vain. Internet connection drops several times a day. They do not have any clue.

@TalkTalk were now getting contradictory advice from someone else in your customer service team. We've been paying for no Internet, it's not okay!

@TalkTalk Hi, my WiFi has been down for 4hrs now. S10 Sheffield area. Any update?

@TalkTalk anybody else living in L37 post code area suffering with poor talk talk connectivity ? Having to return to the office no longer able to work from home due to poor broadband.

@Walt3rHunter @TalkTalkGroup Did you try @TalkTalk page, supposed to be help. Online chat help told me I wasn’t entitled to one even though upgrading package then tried to sell me one. They might ask for dm if they reply.

@TalkTalk @TalkTalkGroup if you’re going to outsource staff to South Africa, make sure they haven’t worked for Telkom. Because damn, they’re just as incompetent.