TalkTalk Outage Report in Stoke-on-Trent, England
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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST4.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Stoke-on-Trent, England
The most recent TalkTalk outage reports came from the following cities: Stoke-on-Trent and Leek.
City | Problem Type | Report Time |
---|---|---|
Stoke-on-Trent | Internet | |
Leek | Internet | |
Stoke-on-Trent | Internet | |
Stoke-on-Trent | Wi-fi | |
Stoke-on-Trent | ||
Stoke-on-Trent | Total Blackout |
Community Discussion
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TalkTalk Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Christopher Jones
(@Jonesey4492) reported
from
Stoke-on-Trent, England
@beckyjennifersw @TalkTalk I often use Twitter to **** off poor service from companies.
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Ashleigh Wilcockson
(@thedinoash) reported
from
Stoke-on-Trent, England
WiFi’s down and @TalkTalk helpline doesn’t open till 8 😒
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk My mum is one of the 1.5m high risk people who need to self isolate for 12 weeks. She hasn’t had broadband since the 25th March. Your customer care lines are closed & she can’t remember the details to get on to online account.
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Luke Page
(@luke_page96) reported
from
Crewe, England
@TalkTalk wifi been down for 4 days.... Fantastic timing when their contact centres are closed 👍🏼
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J O S H U A _ N I C H O L A S 🇬🇧
(@_atlanticbarber) reported
from
Sandbach, England
@TalkTalk I need a number to speak to someone please. Your online service and call following prompts are shocking. This is a great way to lose custom. Very unhappy!
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@TalkTalk Hi weve logged in to the account and done a line check...says a problem and that you will look into it within the next 2-3 working days
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk are thieving lying b****** I first reported my issue 9th September, I spent an hour and a half on the phone to a supervisor last week who informed me I was well within my rights to cancel with no charge but to please allow them 48 hours to see if fixes worked.
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Liam Coxon
(@LIAMCOXON1) reported
from
Stoke-on-Trent, England
@Sickpillow @TalkTalk No it’s just shit internet 😉
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sean lockett
(@seanlockett) reported
from
Forsbrook, England
@TalkTalk internet Bern dropping out for 3 days now in st3 postcode. I know it's not just me as people I know having same issues. What's going on as I cannot work and losing money.
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Chris Wilson
(@landychris02) reported
from
Stoke-on-Trent, England
Can’t believe the disgusting service from #talktalk after house destroyed in flood
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Wayne Alex Steiner
(@wasteiner) reported
from
Congleton, England
@TalkTalk these people are useless, look is like I’m ringing up tomorrow to cancel. #rudecustomerservice
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
@TalkTalk my broadband has recently been awful and my Netflix won’t connect. It’s weak on my@phone and not impressed as it was great.
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk If that were the case she would have been connected by now. I was encouraged to open a new account assured that she would be reconnected immediately. That never happened!
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
@TalkTalk I want someone to call me u have had it absolutely up to here with my crap home wifi for the past three months - today was the absolute final straw when our @Google home now won’t connect, alarm didn’t go off and missed my favourite gym class ! @NetflixUK won’t work !!
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk Customer service has been awful. We are very disappointed
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk shocking service from your company. My mum is vulnerable & hasn’t had working b’band since March 25th but can’t speak 2 anyone 2 sort it as your phone lines don’t answer. Also started a conversation here last week through DM. Was speaking to Jo & then he/she just left!
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George Moore
(@OfficialGMoore) reported
from
Eccleshall, England
Had some of the worst service from @ScottishPower in recent days. Changeover from @TalkTalk now into day 3, and still no broadband. Not good enough. As a result, we are very far behind in our work. Completely unacceptable levels of service.
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk I spoke to customer services Friday night as I first reported my home WiFi problem of it never working and being unable to use it more than 28 days ago it has been marked on my file I am entitled to cancel. I would like this to be actioned please
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@JoJoA27608046 @TalkTalk Thats not too bad then knowing others are...although Jades got me doing the living room, need the internet back so i can go back to being lazy 😂
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Damian McFadden
(@damianmcfadden) reported
@TalkTalk can someone please explain to me why my broadband is not working? Again!!
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TGVL
(@silenttheo) reported
@SophieBlackFilm @TalkTalk It’s sad that these companies only seem to respond to negative takes on Social Media. Surely it’s in their best interests to keep their customers happy regardless of the way they complain, We’re currently going through it with @safestyle shocking customer service.
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Martine Hodson
(@MartineHodson) reported
Talktalk you suck. Cannot get a tv program or app. EE here I come as soon as I am out of COVID isolation. It’s bad enough being stuck at home but when you fail as well, words fail me!
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🏴 Rory Luukas 🏳️🌈 Twitch / Youtube
(@Rory_Luukas) reported
Just had the single worst @TalkTalk customer service experience EVER!!! This is a RANT so be warned lmao!! So last week, on the 29th, I saw an engineer finish installing Fiber to my flat. I was over the moon so upgraded my #TalkTalk package to Fiber65 through my account online
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Carlyn 🌸💫
(@CarlynMac92) reported
@TalkTalk @TalkTalk called in February to say I would not be continuing with the contract which was accepted (so I thought) - new provider took over 21/03/22. TalkTalk took a DD of £36.95 for April. Returned equipment. But won’t refund me as my new provider didn’t tell them to cancel?!🤯🤯
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Carlyn 🌸💫
(@CarlynMac92) reported
@DevilBearBec @TalkTalk Good luck with that!!! I spent 40 minutes on the phone trying to cancel and now they’re telling me my contract is still live as my new provider needs to tell them I want to cancel!! Absolutely ludicrous 🤯
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Kayleigh
(@kayleighwild__) reported
@TalkTalk is wifi down?
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John
(@JirReilly) reported
@TalkTalk so you are charging me for fibre optic Internet that I did not want and was NEVER installed and when I phone you I can never get a straight answer. How on earth can you treat customers this way? How can I stop you falsely charging me ?
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Sam
(@gurusammy) reported
@talktalk do you have such little faith in your service that you need to specify 30 days to fix a problem?
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lyns🌹
(@LynseyPoulton) reported
@elenawo85984425 @TalkTalk Honestly talk talk are the worst company. I’ve had no end of internet issues with these and they don’t care.