TalkTalk outages and service status in Stoke-on-Trent, England
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- TalkTalk generated 0 outage signals in the last 24 hours around Stoke-on-Trent, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- The most recent signal from this area was received Sep 4, 5:38 PM GMT+1.
- Phone (100%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stoke-on-Trent, England
The most recent TalkTalk outage reports came from the following cities: Crewe.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 2 days ago |
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Internet | 3 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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TalkTalk Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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sean lockett (@seanlockett) reported from Forsbrook, England@TalkTalk internet Bern dropping out for 3 days now in st3 postcode. I know it's not just me as people I know having same issues. What's going on as I cannot work and losing money.
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Kirst (@Mama_Kirst) reported from Stoke-on-Trent, England@TalkTalk Hiya, I have no internet connection st1, Stoke-on-Trent. New customer too so this is disappointing. Everything is fine on my account. The router is flashing constantly. Is there a problem locally?
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Kirsty (@kwhitfield_xx) reported from Sandbach, England@TalkTalk I spoke to customer services Friday night as I first reported my home WiFi problem of it never working and being unable to use it more than 28 days ago it has been marked on my file I am entitled to cancel. I would like this to be actioned please
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James (@jimbobinnes79) reported from Werrington, England@Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.
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Ashleigh Wilcockson (@thedinoash) reported from Stoke-on-Trent, EnglandWiFi’s down and @TalkTalk helpline doesn’t open till 8 😒
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Christopher Jones (@Jonesey4492) reported from Stoke-on-Trent, England@beckyjennifersw @TalkTalk I often use Twitter to **** off poor service from companies.
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𝙎𝙩𝙪 (@Sickpillow) reported from Stoke-on-Trent, England@TalkTalk Hi weve logged in to the account and done a line check...says a problem and that you will look into it within the next 2-3 working days
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Julian Hirst (@Julestair) reported from Biddulph Moor, EnglandIt’s always nice to have anecdotes of bad customer service when facilitating customer care courses. So a huge “thank you” to @TalkTalk @TalkTalkGroup for providing me with fresh examples with which to horrify future delegates .
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J O S H U A _ N I C H O L A S 🇬🇧 (@_atlanticbarber) reported from Sandbach, England@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.
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Karen Templeton (@kmtnw) reported from Newcastle-under-Lyme District, England@TalkTalk Customer service has been awful. We are very disappointed
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David Williams (@david4lcs) reported from Stoke-on-Trent, England@TalkTalk Internet down in Stoke on Trent. Turned on reset etc but still not able to access Internet. Says either connected no Internet or unable to connect. Is this a known problem? Any advice please?
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Kirsty (@kwhitfield_xx) reported from Crewe, England@TalkTalk my broadband has recently been awful and my Netflix won’t connect. It’s weak on my@phone and not impressed as it was great.
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NWG (@northwestgolf01) reported from Sandbach, England@TalkTalk we’ve later found out no call back was scheduled. We work from home but haven’t been able to with no internet. This is shocking servicing. Your call center staff have no customer care skills what so ever. This will be escalated further!
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Luke Page (@luke_page96) reported from Crewe, England@TalkTalk wifi been down for 4 days.... Fantastic timing when their contact centres are closed 👍🏼
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Chris Wilson (@landychris02) reported from Stoke-on-Trent, EnglandCan’t believe the disgusting service from #talktalk after house destroyed in flood
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Karen Line (@SWChesterton) reported from Newcastle-under-Lyme District, England@TalkTalk very disappointing #customerservice. trying to sort issues with service since Dec, many hours on phone/online chat. Returned router for refund, provided proof of posting, Royal Mail website confirms delivered & you’re still saying no refund because not received #fedup
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Wayne Alex Steiner (@wasteiner) reported from Congleton, England@TalkTalk these people are useless, look is like I’m ringing up tomorrow to cancel. #rudecustomerservice
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Kirsty (@kwhitfield_xx) reported from Sandbach, England@TalkTalk are thieving lying b****** I first reported my issue 9th September, I spent an hour and a half on the phone to a supervisor last week who informed me I was well within my rights to cancel with no charge but to please allow them 48 hours to see if fixes worked.
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George Moore (@OfficialGMoore) reported from Eccleshall, EnglandHad some of the worst service from @ScottishPower in recent days. Changeover from @TalkTalk now into day 3, and still no broadband. Not good enough. As a result, we are very far behind in our work. Completely unacceptable levels of service.
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Thom Paxton (@blackpoolguy79) reported from Stoke-on-Trent, England@TalkTalk My mum is one of the 1.5m high risk people who need to self isolate for 12 weeks. She hasn’t had broadband since the 25th March. Your customer care lines are closed & she can’t remember the details to get on to online account.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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FabFlamingoTuitionCo (@fab_flamingoo) reportedSpent 3 hrs 20 mins trying to resolve an issue with @TalkTalk Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. Absolute Joke. @TalkTalk
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Lewboy (@dbboy29) reported@TalkTalk Well hello, one for the Management Team to take on board, but a bit late now you've done the damage. There is a saying, "if it ain't broke, don't fix it", clearly one they have not recently thought about. 3:45
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Agent PBA (@butchermatt) reported@TalkTalk Wow! What a totally useless customer service person Ijust spoke to. I am appalled at how unhelpful and stupid they were. The call was recorded so please listen to it. Unbelievable!
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Vaughan (@oluwafifunmii) reportedSee the WiFi service Talktalk is giving me 😭😭😭
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George W (@Allez_oops) reported…of course, you and I know that all international numbers are prefixed with 00 - basic info that has been common knowledge for years. If you have setup a premium rate bar on your home telephone - be aware that if you are a TalkTalk customer, this security measure is redundant.
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First Squawk (@FirstSquawk) reportedTALKTALK TO ENTER TALKS ON NETWORK ARM WITH OCTOPUS: SKY
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John Traynor 🇾🇪 (Ducksoap) (@Mr_JDTraynor) reported@Girlw0ndr I've had TalkTalk for six years and it has never let me down.
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Curlers21 (@curlers21) reported@GothOnABrompton @EE thats why i never moved from Talktalk, as long as the costs are good, my speeds and cnnection work then **** all that mess transfering over to Virgin as i was going to only for friends to warn me off them
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ap Austin (@apAustin1) reportedFN brilliant you get on the mobile to TalkTalk to report a land line fault, they keep you hanging on for an hour+ and then the line drops out. Its a similar story with their online service. No wonder Britain has gon down the drain.
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Karen Graves (@kgraves68) reported@TalkTalk absolutely shocking customer service from you!