TalkTalk Outage Report in Stoke-on-Trent, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Phone (11%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Stoke-on-Trent, England
The most recent TalkTalk outage reports came from the following cities: Stoke-on-Trent and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Crewe |
Internet | |
| Crewe |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone |
Community Discussion
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TalkTalk Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk shocking service from your company. My mum is vulnerable & hasn’t had working b’band since March 25th but can’t speak 2 anyone 2 sort it as your phone lines don’t answer. Also started a conversation here last week through DM. Was speaking to Jo & then he/she just left!
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J O S H U A _ N I C H O L A S 🇬🇧
(@_atlanticbarber) reported
from
Sandbach, England
@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
@TalkTalk I want someone to call me u have had it absolutely up to here with my crap home wifi for the past three months - today was the absolute final straw when our @Google home now won’t connect, alarm didn’t go off and missed my favourite gym class ! @NetflixUK won’t work !!
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@JoJoA27608046 @TalkTalk Thats not too bad then knowing others are...although Jades got me doing the living room, need the internet back so i can go back to being lazy 😂
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J O S H U A _ N I C H O L A S 🇬🇧
(@_atlanticbarber) reported
from
Sandbach, England
@TalkTalk I need a number to speak to someone please. Your online service and call following prompts are shocking. This is a great way to lose custom. Very unhappy!
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk are thieving lying b****** I first reported my issue 9th September, I spent an hour and a half on the phone to a supervisor last week who informed me I was well within my rights to cancel with no charge but to please allow them 48 hours to see if fixes worked.
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J O S H U A _ N I C H O L A S 🇬🇧
(@_atlanticbarber) reported
from
Sandbach, England
@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.
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Wayne Alex Steiner
(@wasteiner) reported
from
Congleton, England
@TalkTalk these people are useless, look is like I’m ringing up tomorrow to cancel. #rudecustomerservice
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk Customer service has been awful. We are very disappointed
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@TalkTalk Hi weve logged in to the account and done a line check...says a problem and that you will look into it within the next 2-3 working days
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Luke Page
(@luke_page96) reported
from
Crewe, England
@TalkTalk wifi been down for 4 days.... Fantastic timing when their contact centres are closed 👍🏼
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Ashleigh Wilcockson
(@thedinoash) reported
from
Stoke-on-Trent, England
WiFi’s down and @TalkTalk helpline doesn’t open till 8 😒
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Liam Coxon
(@LIAMCOXON1) reported
from
Stoke-on-Trent, England
@Sickpillow @TalkTalk No it’s just shit internet 😉
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk If that were the case she would have been connected by now. I was encouraged to open a new account assured that she would be reconnected immediately. That never happened!
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk My mum is one of the 1.5m high risk people who need to self isolate for 12 weeks. She hasn’t had broadband since the 25th March. Your customer care lines are closed & she can’t remember the details to get on to online account.
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sean lockett
(@seanlockett) reported
from
Forsbrook, England
@TalkTalk internet Bern dropping out for 3 days now in st3 postcode. I know it's not just me as people I know having same issues. What's going on as I cannot work and losing money.
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George Moore
(@OfficialGMoore) reported
from
Eccleshall, England
Had some of the worst service from @ScottishPower in recent days. Changeover from @TalkTalk now into day 3, and still no broadband. Not good enough. As a result, we are very far behind in our work. Completely unacceptable levels of service.
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Chris Wilson
(@landychris02) reported
from
Stoke-on-Trent, England
Can’t believe the disgusting service from #talktalk after house destroyed in flood
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk I spoke to customer services Friday night as I first reported my home WiFi problem of it never working and being unable to use it more than 28 days ago it has been marked on my file I am entitled to cancel. I would like this to be actioned please
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Maria Parsons
(@maria_parsons) reported
@TalkTalk Good Morning! I need help cancelling my talk talk as I’ve moved abroad. I can’t find any help on my account page and all the phone numbers I’ve tried don’t work. Could someone please help me out please.
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KK.KKKK
(@KiranKu78839646) reported
@TalkTalk Stop saying DM . Shall I show you what lie you told on DM wait I'll post that too . Don't fake people by putting fake bills before vacating I left in chat service and informed in Twitter giving all details , you sending one phone num to call bleddy no one will respond u call me
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Adam Swanson
(@Swanny_Johnson) reported
@StuAuld @TalkTalk Hi, no. They were utterly useless so I just cancelled everything and had a new line installed to circumvent them blocking the line up. The level of incompetence in their customer service is mind blowing.
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Marc Goodall
(@marcgoodall1) reported
@TalkTalk Another abhorrent episode occurred yesterday afternoon from a TalkTalk agent who clearly didn't have a clue how to deliver customer service. Reading from a script and asked me to be an engineer. Send one out! Despicable company.
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Claire Tidey
(@tides89) reported
@TalkTalk your service has been horrendous today yet my online account says “no issue”. Need to know my cancellation options asap as work from home and having a serious impact now but the bot couldn’t help and couldn’t get through to anyone! #answerthephone #cancellationoptions
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Gloria
(@Gloria00128957) reported
@TalkTalk Internet down from 6am this morning. Call from mobile were to costly to speak with someone. Opted for a chat with Nicole on live chat and was told that it was at a cost of £9:29. So no service and paid for the privilege. Feel let down.
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Marc Goodall
(@marcgoodall1) reported
@TalkTalk This has gone on for long enough. I'm sick of your negligence and breach of contract to your customer.
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Mark Hughes
(@markhughez316) reported
@TalkTalk Hi I was told there's a problem between my home and the exchange so an engineer will be sent out but will take 2-3 days, that means I will have had no phone or broadband for almost a week, I would like to be compensated for the inconvenience please!
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BRYN_BORANGA
(@BRYN_BORANGA) reported
hi I'm Johnny Knoxville and this is being a loyal @TalkTalk customer! [3rd engineer in 3 weeks turns up at house unannounced at 7.30am, completely shuts the wifi off and says it's fixed, leaves] AAAAARRRGGGHHHH! [a load of simple men with their bums out stand around laughing]
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Samantha Evans
(@Samanth15893413) reported
@TalkTalk I am in Turkey, I need text service, but not receiving anything since I arrived