TalkTalk Outage Report in Stoke-on-Trent, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (14%)
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E-mail (8%)
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Total Blackout (6%)
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Phone (5%)
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TV (2%)
Community Discussion
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TalkTalk Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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James
(@jimbobinnes79) reported
from
Werrington, England
@Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.
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J O S H U A _ N I C H O L A S 🇬🇧
(@_atlanticbarber) reported
from
Sandbach, England
@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.
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Andrew Dight
(@AngryDigit) reported
from
Crewe, England
@TalkTalk broadband not working again, 2nd time in a couple of weeks. Cut short viewing tonight! Funny this happens whenever contract renewal comes around & I should use faster reliable (pricier) option. Better work in the morning. 😡
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Luke Page
(@luke_page96) reported
from
Crewe, England
@TalkTalk wifi been down for 4 days.... Fantastic timing when their contact centres are closed 👍🏼
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Tracey Farleigh
(@TraceyFarleigh) reported
from
Wybunbury, England
@faithywoo1 @TalkTalk Same in CW5 and severely impacting my working day. Pointed to service centre twice where there are no updates? 😡
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Jay
(@Redsy85) reported
from
Crewe, England
@TalkTalk what’s happening with your broadband connection ? CW2 area. Got covid, and a 10 year old stuck in the house for at least 5 days, so if it ain’t back on soon, could possibly be a police incident reported. Help us out eh?
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk My mum is one of the 1.5m high risk people who need to self isolate for 12 weeks. She hasn’t had broadband since the 25th March. Your customer care lines are closed & she can’t remember the details to get on to online account.
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk If that were the case she would have been connected by now. I was encouraged to open a new account assured that she would be reconnected immediately. That never happened!
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk Customer service has been awful. We are very disappointed
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sean lockett
(@seanlockett) reported
from
Forsbrook, England
@TalkTalk internet Bern dropping out for 3 days now in st3 postcode. I know it's not just me as people I know having same issues. What's going on as I cannot work and losing money.
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Kirst
(@Mama_Kirst) reported
from
Stoke-on-Trent, England
@TalkTalk Hiya, I have no internet connection st1, Stoke-on-Trent. New customer too so this is disappointing. Everything is fine on my account. The router is flashing constantly. Is there a problem locally?
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DaveRouseCheshireBaggie
(@ethanhunt1961) reported
from
Crewe, England
@paultuxworth We're with @TalkTalk dont have any issues.
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@JoJoA27608046 @TalkTalk Thats not too bad then knowing others are...although Jades got me doing the living room, need the internet back so i can go back to being lazy 😂
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@TalkTalk Hi weve logged in to the account and done a line check...says a problem and that you will look into it within the next 2-3 working days
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Liam Coxon
(@LIAMCOXON1) reported
from
Stoke-on-Trent, England
@Sickpillow @TalkTalk No it’s just shit internet 😉
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J O S H U A _ N I C H O L A S 🇬🇧
(@_atlanticbarber) reported
from
Sandbach, England
@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.
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Chaz Draycott Media
(@chazdraycott) reported
from
Crewe, England
I'm so bored of having internet problems now. It's been over a month, many hours lost repeating myself on live chat, three Openreach Engineer visits, one TalkTalk Engineer visit today - all of which telling me there's no fault on the line and no fault in my home. ******** THEN?!
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David Williams
(@david4lcs) reported
from
Stoke-on-Trent, England
@TalkTalk Internet down in Stoke on Trent. Turned on reset etc but still not able to access Internet. Says either connected no Internet or unable to connect. Is this a known problem? Any advice please?
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J O S H U A _ N I C H O L A S 🇬🇧
(@_atlanticbarber) reported
from
Sandbach, England
@TalkTalk I need a number to speak to someone please. Your online service and call following prompts are shocking. This is a great way to lose custom. Very unhappy!
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk shocking service from your company. My mum is vulnerable & hasn’t had working b’band since March 25th but can’t speak 2 anyone 2 sort it as your phone lines don’t answer. Also started a conversation here last week through DM. Was speaking to Jo & then he/she just left!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Bures weather
(@stephenwinch) reported
@TalkTalk 45 mins on hold do far and still no one wants to answer a phone. This is the same evety time I've rung in the last 6 months to sort the same problem out which still hadn't been sorted. No wonder I'm happy to be swapping
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Ferkison
(@FerkiSon) reported
@TalkTalk How can I find how much you will charge me to cancel my service? @OriginBroadband seems a better option at this point
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Stacie
(@Stabzie112) reported
@bluefish2303 @DonJoewonSong @TalkTalk I get that it was more the massive faff trying to actually get them to speak to you in the first place by the point they offer that I was annoyed by it all, especially when they dont even seem to no what to do and ask me what they can do to sort it and actually help lol
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k🦋
(@kaitlynxritson) reported
@_lfcabed @TalkTalk wtf ffs
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Louise Murray
(@Willowstorm247) reported
@TalkTalk Internet is down AGAIN!! Seriously ffs this is a weekly bloody event now since end of November. You have an issue its not isolated. Fix it! 6 months in to contract & wishing I could return to @Plusnet already
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Nast
(@Nastily) reported
@Dukeable I have TalkTalk it’s so good very stable never lag issues
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Geoff Stockton
(@swanseagds) reported
@TalkTalk I guess that's it then. Our speeds are lower than paid for, yet its our problem. Could you ask accounts to contact me. I would like to change provider as you are not providing there service I pay for.
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Geoff Stockton
(@swanseagds) reported
@TalkTalk Its been weeks now trying to contact you. No chat, no phone no email. Awful service.
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Justin Wright
(@OnlyOnyx) reported
@DonJoewonSong @TalkTalk We unfortunately have them at work. The service is appalling. The "fibre" is so slow, the ticket system is by far the worst I've encountered. They closed the ticket without resolving and told me I'd have to resubmit. As soon as the contract is up they can piss off.
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Simon Prickett 🇪🇺
(@simon_prickett) reported
@raymondcamden No - using TalkTalk ISP from iPhone and also tried with O2 cellular network.