TalkTalk Outage Report in Stoke-on-Trent, England
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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST4.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Stoke-on-Trent, England
The most recent TalkTalk outage reports came from the following cities: Stoke-on-Trent.
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Community Discussion
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TalkTalk Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk My mum is one of the 1.5m high risk people who need to self isolate for 12 weeks. She hasn’t had broadband since the 25th March. Your customer care lines are closed & she can’t remember the details to get on to online account.
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk If that were the case she would have been connected by now. I was encouraged to open a new account assured that she would be reconnected immediately. That never happened!
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Karen Line
(@SWChesterton) reported
from
Newcastle-under-Lyme District, England
@TalkTalk very disappointing #customerservice. trying to sort issues with service since Dec, many hours on phone/online chat. Returned router for refund, provided proof of posting, Royal Mail website confirms delivered & you’re still saying no refund because not received #fedup
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Christopher Jones
(@Jonesey4492) reported
from
Stoke-on-Trent, England
@beckyjennifersw @TalkTalk I often use Twitter to **** off poor service from companies.
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Luke Page
(@luke_page96) reported
from
Crewe, England
@TalkTalk wifi been down for 4 days.... Fantastic timing when their contact centres are closed 👍🏼
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Liam Coxon
(@LIAMCOXON1) reported
from
Stoke-on-Trent, England
@Sickpillow @TalkTalk No it’s just shit internet 😉
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Chris Wilson
(@landychris02) reported
from
Stoke-on-Trent, England
Can’t believe the disgusting service from #talktalk after house destroyed in flood
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Wayne Alex Steiner
(@wasteiner) reported
from
Congleton, England
@TalkTalk these people are useless, look is like I’m ringing up tomorrow to cancel. #rudecustomerservice
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George Moore
(@OfficialGMoore) reported
from
Eccleshall, England
Had some of the worst service from @ScottishPower in recent days. Changeover from @TalkTalk now into day 3, and still no broadband. Not good enough. As a result, we are very far behind in our work. Completely unacceptable levels of service.
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk shocking service from your company. My mum is vulnerable & hasn’t had working b’band since March 25th but can’t speak 2 anyone 2 sort it as your phone lines don’t answer. Also started a conversation here last week through DM. Was speaking to Jo & then he/she just left!
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
@TalkTalk I want someone to call me u have had it absolutely up to here with my crap home wifi for the past three months - today was the absolute final straw when our @Google home now won’t connect, alarm didn’t go off and missed my favourite gym class ! @NetflixUK won’t work !!
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Ashleigh Wilcockson
(@thedinoash) reported
from
Stoke-on-Trent, England
WiFi’s down and @TalkTalk helpline doesn’t open till 8 😒
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk are thieving lying b****** I first reported my issue 9th September, I spent an hour and a half on the phone to a supervisor last week who informed me I was well within my rights to cancel with no charge but to please allow them 48 hours to see if fixes worked.
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
@TalkTalk my broadband has recently been awful and my Netflix won’t connect. It’s weak on my@phone and not impressed as it was great.
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Julian Hirst
(@Julestair) reported
from
Biddulph Moor, England
@TalkTalk Perhaps encourage your call centre staff to a) listen, b) attempt to be empathetic when dealing with a 90 year old customer who isn’t IT savvy, c) not patronise the son who is trying to help her. I’d be more than happy to speak to someone or put something in writing.
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Julian Hirst
(@Julestair) reported
from
Biddulph Moor, England
It’s always nice to have anecdotes of bad customer service when facilitating customer care courses. So a huge “thank you” to @TalkTalk @TalkTalkGroup for providing me with fresh examples with which to horrify future delegates .
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk I spoke to customer services Friday night as I first reported my home WiFi problem of it never working and being unable to use it more than 28 days ago it has been marked on my file I am entitled to cancel. I would like this to be actioned please
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@JoJoA27608046 @TalkTalk Thats not too bad then knowing others are...although Jades got me doing the living room, need the internet back so i can go back to being lazy 😂
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk Customer service has been awful. We are very disappointed
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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nwebb
(@nllesterwebb) reported
@TalkTalk My elderly parents have been without a land line and internet for 2 days now Saturday 4th Feb 5pm. No mobile so unable call anyone for help if needed. Only just found out as I had to pop in as not heard from them.
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Luke
(@Luke42016963) reported
@TalkTalk My internet has gone off talk Talk said it’s a problem with the outside line yet it’s been fine all week been off since Friday said that they have booked an person to to go out and look at the line but Carnt say when joke piss takers
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MaxCrowReeves
(@MaxCrowReeves) reported
@TalkTalk we did contact your team 5 times in the last 2 hours and we got nowhere. They were rude, they were incompetent, even accused us of lying and not having any technical issue. If this is the way you provide your services and treat your customers you deserve to go out of business.
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Dominic
(@dpebs) reported
@TalkTalk trying to set up email on iOS16. Following all the help and processes on your help pages still gives a password not saved error. Nothing works. This is rubbish
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Suzy Ray
(@HewsonrayS) reported
Hi my @VodafoneUK mobile will not ring my elderly parents talktalk landline ?? My parents mobiles also Vodaphone won’t ring their landline either !! Why is this ?? My sister is on EE can get through fine. It seems there is an issue between Vodaphone mobile & talktalk landline
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Gary Kaill 🇪🇺
(@garykaill) reported
@TalkTalk How will that help? You appear to have a huge number of people in this position.
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Sam Brownell
(@beatsbypantz) reported
@TalkTalk Absolutely pointless…I’ve wasted hours already. Best to just wash my hands with it and go with a company who won’t laugh down phone at me 🥴
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Philip Israel Witriol
(@zchug) reported
@TalkTalk link broken on end of contract email for info on leaving, also says plus TV package when we returned box at start of previous contract!
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Maria Johnson
(@ilikeabargainx) reported
@TalkTalk My mum's WiFi is not working can anyone help please tried unplugging and plugging back in x
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Craig Toy
(@craig_toy) reported
from
Halesowen, England
@TalkTalk hey you guys you just won the worst customer service ever!!