TalkTalk Outage Report in Stoke-on-Trent, England
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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST1.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (14%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Stoke-on-Trent, England
The most recent TalkTalk outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
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| Stoke-on-Trent |
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| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Crewe |
Internet |
Community Discussion
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TalkTalk Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk My mum is one of the 1.5m high risk people who need to self isolate for 12 weeks. She hasn’t had broadband since the 25th March. Your customer care lines are closed & she can’t remember the details to get on to online account.
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk Customer service has been awful. We are very disappointed
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Chris Wilson
(@landychris02) reported
from
Stoke-on-Trent, England
Can’t believe the disgusting service from #talktalk after house destroyed in flood
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@JoJoA27608046 @TalkTalk Thats not too bad then knowing others are...although Jades got me doing the living room, need the internet back so i can go back to being lazy 😂
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Julian Hirst
(@Julestair) reported
from
Biddulph Moor, England
It’s always nice to have anecdotes of bad customer service when facilitating customer care courses. So a huge “thank you” to @TalkTalk @TalkTalkGroup for providing me with fresh examples with which to horrify future delegates .
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk I spoke to customer services Friday night as I first reported my home WiFi problem of it never working and being unable to use it more than 28 days ago it has been marked on my file I am entitled to cancel. I would like this to be actioned please
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Liam Coxon
(@LIAMCOXON1) reported
from
Stoke-on-Trent, England
@Sickpillow @TalkTalk No it’s just shit internet 😉
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Julian Hirst
(@Julestair) reported
from
Biddulph Moor, England
@TalkTalk Perhaps encourage your call centre staff to a) listen, b) attempt to be empathetic when dealing with a 90 year old customer who isn’t IT savvy, c) not patronise the son who is trying to help her. I’d be more than happy to speak to someone or put something in writing.
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk shocking service from your company. My mum is vulnerable & hasn’t had working b’band since March 25th but can’t speak 2 anyone 2 sort it as your phone lines don’t answer. Also started a conversation here last week through DM. Was speaking to Jo & then he/she just left!
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Luke Page
(@luke_page96) reported
from
Crewe, England
@TalkTalk wifi been down for 4 days.... Fantastic timing when their contact centres are closed 👍🏼
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Wayne Alex Steiner
(@wasteiner) reported
from
Congleton, England
@TalkTalk these people are useless, look is like I’m ringing up tomorrow to cancel. #rudecustomerservice
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Christopher Jones
(@Jonesey4492) reported
from
Stoke-on-Trent, England
@beckyjennifersw @TalkTalk I often use Twitter to **** off poor service from companies.
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Karen Line
(@SWChesterton) reported
from
Newcastle-under-Lyme District, England
@TalkTalk very disappointing #customerservice. trying to sort issues with service since Dec, many hours on phone/online chat. Returned router for refund, provided proof of posting, Royal Mail website confirms delivered & you’re still saying no refund because not received #fedup
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
@TalkTalk I want someone to call me u have had it absolutely up to here with my crap home wifi for the past three months - today was the absolute final straw when our @Google home now won’t connect, alarm didn’t go off and missed my favourite gym class ! @NetflixUK won’t work !!
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
@TalkTalk my broadband has recently been awful and my Netflix won’t connect. It’s weak on my@phone and not impressed as it was great.
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Ashleigh Wilcockson
(@thedinoash) reported
from
Stoke-on-Trent, England
WiFi’s down and @TalkTalk helpline doesn’t open till 8 😒
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk If that were the case she would have been connected by now. I was encouraged to open a new account assured that she would be reconnected immediately. That never happened!
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk are thieving lying b****** I first reported my issue 9th September, I spent an hour and a half on the phone to a supervisor last week who informed me I was well within my rights to cancel with no charge but to please allow them 48 hours to see if fixes worked.
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George Moore
(@OfficialGMoore) reported
from
Eccleshall, England
Had some of the worst service from @ScottishPower in recent days. Changeover from @TalkTalk now into day 3, and still no broadband. Not good enough. As a result, we are very far behind in our work. Completely unacceptable levels of service.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Alexa Galley
(@alexagalley) reported
@TalkTalk can you confirm that there is a problem with phone line in Oxford area? (OX2). Our landline won’t ring so can’t receive calls. Your website says there is a network problem? Thank you
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Aietos Ltd
(@aietosltd) reported
@TalkTalk why haven’t you resolved my query yet? You are the worst provided in UK
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Stephen
(@srjohnston80) reported
@TalkTalk I am still having issues in Newtownards. If I could have an update it would be appreciated. I have been without internet. from 8:30am this morning. I am really not happy.
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Adrian woods
(@brewers201) reported
@TalkTalk My internet speed is very slow since the problem was supposedly resolved.
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Stephen
(@srjohnston80) reported
@TalkTalk @CharJGillies Having problems in Newtownards Co Down Northern Ireland. My internet has been down since 8:30am this morning. Is there any update at all?
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Adele Cornwall
(@SaiIorMisa) reported
@TalkTalk our internet has been down all day! You are saying it's just in and around East Midlands but we are Bexhill-On-Sea! When is the issue going to be fixed as this is ridiculous, all our TV is through the broadband aswell! We have only been with you a month! What a joke!
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Jim Caddis
(@JimCaddis) reported
@TalkTalk Is that the new T&C you have uploaded which are not due to come into force until April or the old T&C? If old then the fixed price plan is not worth the paper it is written on and if TT can hold a customer to the contract yet the customer cannot then that is detrimental.
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Compound Harvester
(@whakkajack) reported
why is the @talktalk customer service so poor. No internet for weeks, a new router, still no internet and not able to speak to anyone to get a BT openreach engineer round. THE WORST INTERNET PROVIDER GOING. @elonmusk AND STARLINK GONNA TAKE THAT MARKET SHARE
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Luke
(@LDN1996) reported
@Fintan_T @TalkTalk Not to mention not meeting average speeds they sell to us all mines never over 30mbps which is shite
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BC
(@briancowe77) reported
@TalkTalk Has it went down again?