TalkTalk Outage Report in Stoke-on-Trent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Stoke-on-Trent come from postal codes ST1.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 01: Problems at TalkTalk
TalkTalk is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Stoke-on-Trent, England
The most recent TalkTalk outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
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| Stoke-on-Trent |
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| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Crewe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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J O S H U A _ N I C H O L A S 🇬🇧
(@_atlanticbarber) reported
from
Sandbach, England
@TalkTalk I need a number to speak to someone please. Your online service and call following prompts are shocking. This is a great way to lose custom. Very unhappy!
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk My mum is one of the 1.5m high risk people who need to self isolate for 12 weeks. She hasn’t had broadband since the 25th March. Your customer care lines are closed & she can’t remember the details to get on to online account.
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk If that were the case she would have been connected by now. I was encouraged to open a new account assured that she would be reconnected immediately. That never happened!
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk I spoke to customer services Friday night as I first reported my home WiFi problem of it never working and being unable to use it more than 28 days ago it has been marked on my file I am entitled to cancel. I would like this to be actioned please
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Liam Coxon
(@LIAMCOXON1) reported
from
Stoke-on-Trent, England
@Sickpillow @TalkTalk No it’s just shit internet 😉
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Luke Page
(@luke_page96) reported
from
Crewe, England
@TalkTalk wifi been down for 4 days.... Fantastic timing when their contact centres are closed 👍🏼
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J O S H U A _ N I C H O L A S 🇬🇧
(@_atlanticbarber) reported
from
Sandbach, England
@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.
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George Moore
(@OfficialGMoore) reported
from
Eccleshall, England
Had some of the worst service from @ScottishPower in recent days. Changeover from @TalkTalk now into day 3, and still no broadband. Not good enough. As a result, we are very far behind in our work. Completely unacceptable levels of service.
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk are thieving lying b****** I first reported my issue 9th September, I spent an hour and a half on the phone to a supervisor last week who informed me I was well within my rights to cancel with no charge but to please allow them 48 hours to see if fixes worked.
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Andrew Dight
(@AngryDigit) reported
from
Crewe, England
@TalkTalk broadband not working again, 2nd time in a couple of weeks. Cut short viewing tonight! Funny this happens whenever contract renewal comes around & I should use faster reliable (pricier) option. Better work in the morning. 😡
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sean lockett
(@seanlockett) reported
from
Forsbrook, England
@TalkTalk internet Bern dropping out for 3 days now in st3 postcode. I know it's not just me as people I know having same issues. What's going on as I cannot work and losing money.
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@JoJoA27608046 @TalkTalk Thats not too bad then knowing others are...although Jades got me doing the living room, need the internet back so i can go back to being lazy 😂
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Chris Wilson
(@landychris02) reported
from
Stoke-on-Trent, England
Can’t believe the disgusting service from #talktalk after house destroyed in flood
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@TalkTalk Hi weve logged in to the account and done a line check...says a problem and that you will look into it within the next 2-3 working days
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Tracey Farleigh
(@TraceyFarleigh) reported
from
Wybunbury, England
@faithywoo1 @TalkTalk Same in CW5 and severely impacting my working day. Pointed to service centre twice where there are no updates? 😡
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk Customer service has been awful. We are very disappointed
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk shocking service from your company. My mum is vulnerable & hasn’t had working b’band since March 25th but can’t speak 2 anyone 2 sort it as your phone lines don’t answer. Also started a conversation here last week through DM. Was speaking to Jo & then he/she just left!
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Chaz Draycott Media
(@chazdraycott) reported
from
Crewe, England
I'm so bored of having internet problems now. It's been over a month, many hours lost repeating myself on live chat, three Openreach Engineer visits, one TalkTalk Engineer visit today - all of which telling me there's no fault on the line and no fault in my home. ******** THEN?!
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Ashleigh Wilcockson
(@thedinoash) reported
from
Stoke-on-Trent, England
WiFi’s down and @TalkTalk helpline doesn’t open till 8 😒
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J O S H U A _ N I C H O L A S 🇬🇧
(@_atlanticbarber) reported
from
Sandbach, England
@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Mark ©️harlt⭕n
(@Run_Bettor) reported
The stupid thing is my account portal throughout has said there are no faults with my line and that my broadband is in perfect working condition. Also everytime you click "report fault" it overwrites the previous logged fault and any updates there have been. A @Talktalk farce! /5
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Adele Lassu
(@adelelassu) reported
@TalkTalk my wifi is currently not working yet when I do a test online it says it’s fine. I’ve reset the router and done all trouble shoot and still nothing. Even the router light is white
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yoo hoo
(@frankensteirer) reported
@VodafoneUK So even sky now offers 1gb fttp through openreaches network? Are you offering this shortly please as otherwise I need to lock into a 2 year contract with sky bt or talktalk all of who have 1gb over openreach
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Dav
(@crazymurdav) reported
@TalkTalk Central Scotland. Spoke with your customer service- turns out it was a door to door conman, posing as TalkTalk
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Bairdian
(@Bairdian) reported
@TalkTalk No worries Andy. Just enjoying bashing @virginmedia a bit for their exorbitant pricing, local monopoly and terrible wifi. Keeps me young. Do you have an app @TalkTalk? Virgin do. It just pretends to load for 6 hours. Brilliant distraction from the money you're paying for fibre...
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🏴Magnus Testament🇬🇧
(@MagnusTestament) reported
Why is TalkTalk trying to shove ******* relationships down our throats with an advert for a product that has NOTHING to do with them specifically? Even being in a room where a TV is on nowadays is a hazard.
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kirsty smyth
(@KirstySmyth1) reported
@bodenknights @TalkTalk This, I’d love to see! Poor broadband combined with the joys of D&E - I feel your pain!
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serenaaa:)
(@serenaa__) reported
@TalkTalk I am definitely not well. Where to start. 1. You cut our internet off prematurely. 2. You didn't give us our £100 credit. 3. You refused to reconnect us. 4. You committed us to a completely incorrect and more expensive plan. Absolutely terrible
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Mark ©️harlt⭕n
(@Run_Bettor) reported
I had amassed 4 website chats and 2 twitter chats with @talktalk before on Day 15 they admitted there was a problem. A BT Openreach engineer was "on site currently" I was informed. No evidence of this though and 4 days later STILL no broadband! /3
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George Reeves
(@georgereeves64) reported
@S829MLY @TalkTalk Nice to hear (sadly) its not just virgin thats affected by the rain. Maybe theyre all just crap.