TalkTalk Outage Report in Stoke-on-Trent, England
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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST4.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Stoke-on-Trent, England
The most recent TalkTalk outage reports came from the following cities: Congleton, Crewe, Stoke-on-Trent and Leek.
| City | Problem Type | Report Time |
|---|---|---|
 Congleton |
Internet | |
| Crewe |
Internet | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Internet |
Community Discussion
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TalkTalk Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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Andrew Dight
(@AngryDigit) reported
from
Crewe, England
@TalkTalk broadband not working again, 2nd time in a couple of weeks. Cut short viewing tonight! Funny this happens whenever contract renewal comes around & I should use faster reliable (pricier) option. Better work in the morning. 😡
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DaveRouseCheshireBaggie
(@ethanhunt1961) reported
from
Crewe, England
@paultuxworth We're with @TalkTalk dont have any issues.
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George Moore
(@OfficialGMoore) reported
from
Eccleshall, England
Had some of the worst service from @ScottishPower in recent days. Changeover from @TalkTalk now into day 3, and still no broadband. Not good enough. As a result, we are very far behind in our work. Completely unacceptable levels of service.
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sean lockett
(@seanlockett) reported
from
Forsbrook, England
@TalkTalk internet Bern dropping out for 3 days now in st3 postcode. I know it's not just me as people I know having same issues. What's going on as I cannot work and losing money.
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Tracey Farleigh
(@TraceyFarleigh) reported
from
Wybunbury, England
@faithywoo1 @TalkTalk Same in CW5 and severely impacting my working day. Pointed to service centre twice where there are no updates? 😡
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Chaz Draycott Media
(@chazdraycott) reported
from
Crewe, England
I'm so bored of having internet problems now. It's been over a month, many hours lost repeating myself on live chat, three Openreach Engineer visits, one TalkTalk Engineer visit today - all of which telling me there's no fault on the line and no fault in my home. ******** THEN?!
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Liam Coxon
(@LIAMCOXON1) reported
from
Stoke-on-Trent, England
@Sickpillow @TalkTalk No it’s just shit internet 😉
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk My mum is one of the 1.5m high risk people who need to self isolate for 12 weeks. She hasn’t had broadband since the 25th March. Your customer care lines are closed & she can’t remember the details to get on to online account.
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk shocking service from your company. My mum is vulnerable & hasn’t had working b’band since March 25th but can’t speak 2 anyone 2 sort it as your phone lines don’t answer. Also started a conversation here last week through DM. Was speaking to Jo & then he/she just left!
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Kirst
(@Mama_Kirst) reported
from
Stoke-on-Trent, England
@TalkTalk Hiya, I have no internet connection st1, Stoke-on-Trent. New customer too so this is disappointing. Everything is fine on my account. The router is flashing constantly. Is there a problem locally?
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J O S H U A _ N I C H O L A S 🇬🇧
(@_atlanticbarber) reported
from
Sandbach, England
@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.
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J O S H U A _ N I C H O L A S 🇬🇧
(@_atlanticbarber) reported
from
Sandbach, England
@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.
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J O S H U A _ N I C H O L A S 🇬🇧
(@_atlanticbarber) reported
from
Sandbach, England
@TalkTalk I need a number to speak to someone please. Your online service and call following prompts are shocking. This is a great way to lose custom. Very unhappy!
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James
(@jimbobinnes79) reported
from
Werrington, England
@Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.
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Luke Page
(@luke_page96) reported
from
Crewe, England
@TalkTalk wifi been down for 4 days.... Fantastic timing when their contact centres are closed 👍🏼
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Ashleigh Wilcockson
(@thedinoash) reported
from
Stoke-on-Trent, England
WiFi’s down and @TalkTalk helpline doesn’t open till 8 😒
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@TalkTalk Hi weve logged in to the account and done a line check...says a problem and that you will look into it within the next 2-3 working days
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk If that were the case she would have been connected by now. I was encouraged to open a new account assured that she would be reconnected immediately. That never happened!
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@JoJoA27608046 @TalkTalk Thats not too bad then knowing others are...although Jades got me doing the living room, need the internet back so i can go back to being lazy 😂
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk Customer service has been awful. We are very disappointed
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Rickard Karlsson
(@RickkaOnline) reported
Hi @TalkTalk, could you possibly explain why I am being charged for an additional month and why my account is active when I requested a cancellation of my account when your teams told me that my new building would not support your services?
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Greg Flucker
(@Gregflucker) reported
I have to say @TalkTalk customer service is AWFUl. I’ve had TEN calls drop off since yesterday and they were supposed to get @CityFibre to call us back about the issues we are having with our connection. Still no call 1/2
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Abbey Tocchini
(@AbbeyTocchini) reported
@TalkTalk After 3 weeks, yes 3 whole weeks, of trying to sort out my full fibre package and being passed around all your departments, we were finally advised by a member of YOUR staff to switch providers. So, we have done just that, appalling customer service!
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Heather Sandover
(@hsandover) reported
@slightlydotty @TalkTalk Oh my goodness. I had the same thing. Talk talk customer service is the worst ever. I kept telling them my dad was dead and they kept saying that they wanted to speak to him!
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Luke, trying to survive everything!💙💙💙
(@67Spiel) reported
@slightlydotty @TalkTalk I had major issues with them. Eventually I told them I no longer wanted their service, and that wasn't easy either. New lot have been stress free and customer service was easy to deal with too. I would never recommend talk talk.
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Diane 🇪🇺🏴🇪🇺 3.5% 💙
(@ProudScot226) reported
@TalkTalk Ha! Was with you, needed engineer only to be told ‘no engineers available in your area’. So we left and will never return. Dreadful customer service.
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KinondoniDSM 🇪🇺🇺🇦
(@KinondoniDsm) reported
I knew summat was up when @KateEMcCann made a slight slip in her delivery - never known her ever to make a mistake. #talktalk #debate
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The Nightrider
(@toecutterspal) reported
So, after @TalkTalk making a complete bollocks of my house move (a very simple process), I've decided to switch. Their customer service is an absolute shambles so I lost all faith. @EE I will be joining you, don't let me down! Any chance of meeting Kev?
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Beth🌻
(@bethhaddrell) reported
@TalkTalk Recently moved house, told you about it, you offered us a new deal, thought we organised an engineer to come on 26th July. No one turned up, no record of an engineer or our new package according to the 5 times we’ve rung you about this. Your customer service is terrible
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Chris Collins
(@wakeringchris) reported
@TalkTalk Hi, Not having much luck. Was due an Amazon voucher for signing up for Fibre with you...contacted TalkTalk webchar, Broadband Choices & Giftcloud but no-one wants to help! Tries posting in your forum but my posts won't display.