TalkTalk outages and service status in Stoke-on-Trent, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Stoke-on-Trent, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stoke-on-Trent, England
The most recent TalkTalk outage reports came from the following cities: Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe
|
Internet | 2 months ago |
|
Stoke-on-Trent
|
Internet | 4 months ago |
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TalkTalk Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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George Moore (@OfficialGMoore) reported from Eccleshall, EnglandHad some of the worst service from @ScottishPower in recent days. Changeover from @TalkTalk now into day 3, and still no broadband. Not good enough. As a result, we are very far behind in our work. Completely unacceptable levels of service.
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Andrew Dight (@AngryDigit) reported from Crewe, England@TalkTalk broadband not working again, 2nd time in a couple of weeks. Cut short viewing tonight! Funny this happens whenever contract renewal comes around & I should use faster reliable (pricier) option. Better work in the morning. 😡
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J O S H U A _ N I C H O L A S 🇬🇧 (@_atlanticbarber) reported from Sandbach, England@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.
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J O S H U A _ N I C H O L A S 🇬🇧 (@_atlanticbarber) reported from Sandbach, England@TalkTalk I need a number to speak to someone please. Your online service and call following prompts are shocking. This is a great way to lose custom. Very unhappy!
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Chris Wilson (@landychris02) reported from Stoke-on-Trent, EnglandCan’t believe the disgusting service from #talktalk after house destroyed in flood
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Karen Templeton (@kmtnw) reported from Newcastle-under-Lyme District, England@TalkTalk If that were the case she would have been connected by now. I was encouraged to open a new account assured that she would be reconnected immediately. That never happened!
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J O S H U A _ N I C H O L A S 🇬🇧 (@_atlanticbarber) reported from Sandbach, England@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.
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Kirst (@Mama_Kirst) reported from Stoke-on-Trent, England@TalkTalk Hiya, I have no internet connection st1, Stoke-on-Trent. New customer too so this is disappointing. Everything is fine on my account. The router is flashing constantly. Is there a problem locally?
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Kirsty (@kwhitfield_xx) reported from Crewe, England@TalkTalk I want someone to call me u have had it absolutely up to here with my crap home wifi for the past three months - today was the absolute final straw when our @Google home now won’t connect, alarm didn’t go off and missed my favourite gym class ! @NetflixUK won’t work !!
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Ashleigh Wilcockson (@thedinoash) reported from Stoke-on-Trent, EnglandWiFi’s down and @TalkTalk helpline doesn’t open till 8 😒
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Chaz Draycott Media (@chazdraycott) reported from Crewe, EnglandI'm so bored of having internet problems now. It's been over a month, many hours lost repeating myself on live chat, three Openreach Engineer visits, one TalkTalk Engineer visit today - all of which telling me there's no fault on the line and no fault in my home. ******** THEN?!
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Kirsty (@kwhitfield_xx) reported from Sandbach, England@TalkTalk are thieving lying b****** I first reported my issue 9th September, I spent an hour and a half on the phone to a supervisor last week who informed me I was well within my rights to cancel with no charge but to please allow them 48 hours to see if fixes worked.
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DaveRouseCheshireBaggie (@ethanhunt1961) reported from Crewe, England@paultuxworth We're with @TalkTalk dont have any issues.
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Luke Page (@luke_page96) reported from Crewe, England@TalkTalk wifi been down for 4 days.... Fantastic timing when their contact centres are closed 👍🏼
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𝙎𝙩𝙪 (@Sickpillow) reported from Stoke-on-Trent, England@JoJoA27608046 @TalkTalk Thats not too bad then knowing others are...although Jades got me doing the living room, need the internet back so i can go back to being lazy 😂
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Karen Line (@SWChesterton) reported from Newcastle-under-Lyme District, England@TalkTalk very disappointing #customerservice. trying to sort issues with service since Dec, many hours on phone/online chat. Returned router for refund, provided proof of posting, Royal Mail website confirms delivered & you’re still saying no refund because not received #fedup
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𝙎𝙩𝙪 (@Sickpillow) reported from Stoke-on-Trent, England@TalkTalk Hi weve logged in to the account and done a line check...says a problem and that you will look into it within the next 2-3 working days
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NWG (@northwestgolf01) reported from Sandbach, England@TalkTalk we’ve later found out no call back was scheduled. We work from home but haven’t been able to with no internet. This is shocking servicing. Your call center staff have no customer care skills what so ever. This will be escalated further!
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Julian Hirst (@Julestair) reported from Biddulph Moor, EnglandIt’s always nice to have anecdotes of bad customer service when facilitating customer care courses. So a huge “thank you” to @TalkTalk @TalkTalkGroup for providing me with fresh examples with which to horrify future delegates .
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Julian Hirst (@Julestair) reported from Biddulph Moor, England@TalkTalk Perhaps encourage your call centre staff to a) listen, b) attempt to be empathetic when dealing with a 90 year old customer who isn’t IT savvy, c) not patronise the son who is trying to help her. I’d be more than happy to speak to someone or put something in writing.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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MR COOL (@Lifeline04India) reported@TalkTalk talk Talk is Down Globally? Please confirm as ur support team is pathetic
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Paul Flather (@flatherings) reportedSo then this guy asks for £1 deposit refundable I am reassured to solve my problem presumably on behalf of @Talktalk who are my erstwhile WiFi suppliers but have gone into cyberspace ….after a few exchanges he says for £22 he will connect to my system abc solve it for me ?
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John Peeling 🇺🇦 (@Tambourineman88) reported@TalkTalk how do I log in, getting "We have detected suspicious login behavior and further attempts will be blocked." message
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harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported@housecatkai @virginmedia i have mixed opinions on them, like they've provided the fastest internet speeds i've had out of other ISPs we've been with (sky, BT and talktalk) but our services always go down at least once a month and it's infuritating 😭😭
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Angela (@angelajazz2) reported@PaulUtd16 @TalkTalk Tech is great when it works. Trying to speak to a human these days to sort problems out is nigh on impossible! Hope your parents are sorted soon
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Luciano Di'Napoli (@LucianoDiNapol5) reported@Lesleyae51 Really? Ive just left Talktalk and moved to Virgin, hope I dont have the same problems....
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Paul Meeney (@donitalyy) reported@TalkTalk Hi, engineers attended my property yesterday and informed me that an outside cable needs replacing which could take a week or so, as I'm working from home answering emergency phone calls which needs support of the companies website can you arrange for a dongle please?
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☮️ John Fielder - #NeverAgain for anyone (@JohnFielder1) reportedHad @talktalk full fibre for 9 days now. Not impressed as it has never worked. They have set up their end incorrectly, and seem in no hurry to fix it. Their engineer not coming until Tuesday pm Not sure why they insist on an engineer to my house as the problem isn't here
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Dave O (@llqdave) reported@TalkTalk @WF2K_ You can see why so many customers refuse to deal with the social media team. We know you can't do anything to help, and the only thing you can do is push us back to the non-functioning team that we are complaining about. Until management starts managing, #Talktalk is best avoided
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brendan (@kegger1664) reported@TalkTalk Got to say so disappointed with your service and communication. Don’t think I’ll be carrying on with my order. Such a poor poor service.