TalkTalk Outage Report in Newcastle-under-Lyme District, Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at TalkTalk
TalkTalk is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (68%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (4%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent TalkTalk outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
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| Stoke-on-Trent |
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| Stoke-on-Trent |
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| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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J O S H U A _ N I C H O L A S 🇬🇧
(@_atlanticbarber) reported
from
Sandbach, England
@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.
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Ashleigh Wilcockson
(@thedinoash) reported
from
Stoke-on-Trent, England
WiFi’s down and @TalkTalk helpline doesn’t open till 8 😒
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk Customer service has been awful. We are very disappointed
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Luke Page
(@luke_page96) reported
from
Crewe, England
@TalkTalk wifi been down for 4 days.... Fantastic timing when their contact centres are closed 👍🏼
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@TalkTalk Hi weve logged in to the account and done a line check...says a problem and that you will look into it within the next 2-3 working days
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk shocking service from your company. My mum is vulnerable & hasn’t had working b’band since March 25th but can’t speak 2 anyone 2 sort it as your phone lines don’t answer. Also started a conversation here last week through DM. Was speaking to Jo & then he/she just left!
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sean lockett
(@seanlockett) reported
from
Forsbrook, England
@TalkTalk internet Bern dropping out for 3 days now in st3 postcode. I know it's not just me as people I know having same issues. What's going on as I cannot work and losing money.
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk are thieving lying b****** I first reported my issue 9th September, I spent an hour and a half on the phone to a supervisor last week who informed me I was well within my rights to cancel with no charge but to please allow them 48 hours to see if fixes worked.
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk I spoke to customer services Friday night as I first reported my home WiFi problem of it never working and being unable to use it more than 28 days ago it has been marked on my file I am entitled to cancel. I would like this to be actioned please
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J O S H U A _ N I C H O L A S 🇬🇧
(@_atlanticbarber) reported
from
Sandbach, England
@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.
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J O S H U A _ N I C H O L A S 🇬🇧
(@_atlanticbarber) reported
from
Sandbach, England
@TalkTalk I need a number to speak to someone please. Your online service and call following prompts are shocking. This is a great way to lose custom. Very unhappy!
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Liam Coxon
(@LIAMCOXON1) reported
from
Stoke-on-Trent, England
@Sickpillow @TalkTalk No it’s just shit internet 😉
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Chris Wilson
(@landychris02) reported
from
Stoke-on-Trent, England
Can’t believe the disgusting service from #talktalk after house destroyed in flood
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@JoJoA27608046 @TalkTalk Thats not too bad then knowing others are...although Jades got me doing the living room, need the internet back so i can go back to being lazy 😂
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Robin McDowell
(@Robin_the_Red) reported
from
Market Drayton, England
@TalkTalk can you help my parents WiFi isn’t working in the market Drayton Ahropshire area is this due to their hub or is there an issue in the area?
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Wayne Alex Steiner
(@wasteiner) reported
from
Congleton, England
@TalkTalk these people are useless, look is like I’m ringing up tomorrow to cancel. #rudecustomerservice
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk If that were the case she would have been connected by now. I was encouraged to open a new account assured that she would be reconnected immediately. That never happened!
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George Moore
(@OfficialGMoore) reported
from
Eccleshall, England
Had some of the worst service from @ScottishPower in recent days. Changeover from @TalkTalk now into day 3, and still no broadband. Not good enough. As a result, we are very far behind in our work. Completely unacceptable levels of service.
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
@TalkTalk I want someone to call me u have had it absolutely up to here with my crap home wifi for the past three months - today was the absolute final straw when our @Google home now won’t connect, alarm didn’t go off and missed my favourite gym class ! @NetflixUK won’t work !!
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk My mum is one of the 1.5m high risk people who need to self isolate for 12 weeks. She hasn’t had broadband since the 25th March. Your customer care lines are closed & she can’t remember the details to get on to online account.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Lewis
(@lewisim1) reported
@VodafoneUK @TalkTalk Sorry talk talk left you for another ISP. Should have stayed, Vodafone are unbelievably bad at customer service. 2 days nearly now without any internet since Vodafone change my router. And can I get them to sort it out, can I ...!
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Christopher Fell
(@Chris_W_Fell) reported
@TalkTalk The Internet and DSL lights on the Openreach ZT Link just went out. Tried a reboot already. We both work from home, we pay you for a stable service. What is happening?
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H
(@toxicbint) reported
@TalkTalk hello, we’ve been having issues with our wifi for over 2 weeks now - spoke to live chat for help who said there was nothing wrong and wanted to charge for replacement box. Pls help as I need wifi for uni and this is v disappointing. Thx
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Amanda Connolly
(@mand282) reported
@TalkTalk had to leave when I moved in Nov; you didn't cover my whole flat, I tried a "booster" box but to no joy. For the last 3 months I've been trying to get a refund on the box I returned, I have the proof its been received. Several of your team have tried, please HELP!
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Glenn Bennett
(@GNTBennett) reported
Day 3 of no Internet thanks to @talktalk cutting off my ADSL line without informing me or checking with me first. Friendly reminder im still paying for a service they've cut off prematurely, outside of terms and conditions. How much money will I lose today?
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Vin
(@Vin67620975) reported
@TalkTalk my internets gone down it keeps connecting and reconnecting n then will stop working fully
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Ken Twix MBC
(@kentwix12) reported
@TalkTalk Internet has gone down in my area and despite rebooting router numerous times it won’t come back on. Is it down in my area?
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🏳️🌈🏳️⚧️Geo🟠🌤🏴
(@GeoCyberwolf) reported
@JoeGrowling @mrcraftyg yeah its down to what the cabinet is capable of, talktalk offer the same 40mb as everyone else sadly.
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Luke
(@LukePe46) reported
@TalkTalk is there any point in having customer services??? U lot are absolutely useless!!!!!
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Jonah
(@000a959a6819) reported
@TalkTalk Hello, I had my fibre broadband service with yourselves installed on the 31st of Dec but have not yet received a login for your my online account. Can you assist please?