TalkTalk Outage Report in Newcastle-under-Lyme District, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at TalkTalk
TalkTalk is having issues since 02:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
-
Internet (65%)
-
Wi-fi (15%)
-
E-mail (10%)
-
Phone (5%)
-
Total Blackout (4%)
-
TV (1%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent TalkTalk outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
||
| Stoke-on-Trent |
||
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
-
𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@JoJoA27608046 @TalkTalk Thats not too bad then knowing others are...although Jades got me doing the living room, need the internet back so i can go back to being lazy 😂
-
Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk shocking service from your company. My mum is vulnerable & hasn’t had working b’band since March 25th but can’t speak 2 anyone 2 sort it as your phone lines don’t answer. Also started a conversation here last week through DM. Was speaking to Jo & then he/she just left!
-
Luke Page
(@luke_page96) reported
from
Crewe, England
@TalkTalk wifi been down for 4 days.... Fantastic timing when their contact centres are closed 👍🏼
-
Ashleigh Wilcockson
(@thedinoash) reported
from
Stoke-on-Trent, England
WiFi’s down and @TalkTalk helpline doesn’t open till 8 😒
-
Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk I spoke to customer services Friday night as I first reported my home WiFi problem of it never working and being unable to use it more than 28 days ago it has been marked on my file I am entitled to cancel. I would like this to be actioned please
-
Wayne Alex Steiner
(@wasteiner) reported
from
Congleton, England
@TalkTalk these people are useless, look is like I’m ringing up tomorrow to cancel. #rudecustomerservice
-
Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
@TalkTalk I want someone to call me u have had it absolutely up to here with my crap home wifi for the past three months - today was the absolute final straw when our @Google home now won’t connect, alarm didn’t go off and missed my favourite gym class ! @NetflixUK won’t work !!
-
Julian Hirst
(@Julestair) reported
from
Biddulph Moor, England
@TalkTalk Perhaps encourage your call centre staff to a) listen, b) attempt to be empathetic when dealing with a 90 year old customer who isn’t IT savvy, c) not patronise the son who is trying to help her. I’d be more than happy to speak to someone or put something in writing.
-
sean lockett
(@seanlockett) reported
from
Forsbrook, England
@TalkTalk internet Bern dropping out for 3 days now in st3 postcode. I know it's not just me as people I know having same issues. What's going on as I cannot work and losing money.
-
Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
@TalkTalk my broadband has recently been awful and my Netflix won’t connect. It’s weak on my@phone and not impressed as it was great.
-
Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk My mum is one of the 1.5m high risk people who need to self isolate for 12 weeks. She hasn’t had broadband since the 25th March. Your customer care lines are closed & she can’t remember the details to get on to online account.
-
𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@TalkTalk Hi weve logged in to the account and done a line check...says a problem and that you will look into it within the next 2-3 working days
-
Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk are thieving lying b****** I first reported my issue 9th September, I spent an hour and a half on the phone to a supervisor last week who informed me I was well within my rights to cancel with no charge but to please allow them 48 hours to see if fixes worked.
-
Liam Coxon
(@LIAMCOXON1) reported
from
Stoke-on-Trent, England
@Sickpillow @TalkTalk No it’s just shit internet 😉
-
Chris Wilson
(@landychris02) reported
from
Stoke-on-Trent, England
Can’t believe the disgusting service from #talktalk after house destroyed in flood
-
Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk Customer service has been awful. We are very disappointed
-
George Moore
(@OfficialGMoore) reported
from
Eccleshall, England
Had some of the worst service from @ScottishPower in recent days. Changeover from @TalkTalk now into day 3, and still no broadband. Not good enough. As a result, we are very far behind in our work. Completely unacceptable levels of service.
-
Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
-
Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk If that were the case she would have been connected by now. I was encouraged to open a new account assured that she would be reconnected immediately. That never happened!
-
Christopher Jones
(@Jonesey4492) reported
from
Stoke-on-Trent, England
@beckyjennifersw @TalkTalk I often use Twitter to **** off poor service from companies.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
-
darren self
(@lordzippy) reported
@TalkTalk Rane has sorted it "bill" for service after i terminated service is no longer valid....(obv). Thanks Rane. I did ask for upgrade to Fibre many times after it was installed i even said many times im gonna pay you £1000 for 24 months or whatever the maths. then i would go on hold
-
Patricia Vaughan
(@Patrici70338781) reported
@TalkTalk However, Plusnet deal is my next move sorry, not good enough service Talktalk. Must do better!!!
-
Sam Clarke
(@SamC74) reported
@TalkTalk Any idea why I have a letter from a debt collection agency, addressed to my late husband, when I was advised in the Summer his account had been amended and closed? Appalling, distressing and unforgivably poor service. Do. Better.
-
Kate Aylward
(@KateAylward) reported
@TalkTalk your small business customer service is the worst I have ever encountered
-
darren self
(@lordzippy) reported
@TalkTalk I wont bother, I have spoken to them before....you get put to billing. or upgrades (like I had) and you just get lost in a transfer maze. no-one is perfect but you guys are terrible. adios
-
Andrew J Houston
(@Bru2cefan) reported
@TalkTalk Just missed you,,,, my Internet is down again!!!!!! Came back on v briefly but off again. It’s nearly a full business week!!!!’
-
Tat
(@Tat85589568) reported
To all @TalkTalk users. Make sure u take a screenshot and voice record every communication you have with them. Otherwise you will never be able to prove that there was an issue and you are eligible for a refund. They will say that you have never contacted them before
-
Marsha Abrahams
(@MarshaAbrahams) reported
@TalkTalk we are on the phone to a representer to sort out my sick aunt's account who has dementia and they are asking her question she doesn't know the answers to and she is now getting very aggetated. Awful customer service
-
Marc wills
(@Marcwills15) reported
@TalkTalk Still cant get my cancellation sorted after another 2 hours on the phone! Have a university module to be in the end of this month and need internet!! Seems like your trying to punish me for cancelling. It's my right to cancel if I want. Why should I have to wait
-
tanya sage
(@tanyasage4) reported
@Marcwills15 @TalkTalk I feel for you. I'm on day three of trying to cancel mine as well. Nearly 4 hours online 20 minutes on the phone. I've got until the 18th of Nov to cancel so fingers crossed. Good luck