TalkTalk Outage Report in Newcastle-under-Lyme District, Staffordshire, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (60%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (7%)
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TV (2%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent TalkTalk outage reports came from the following cities: Stoke-on-Trent and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Crewe |
Wi-fi | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Community Discussion
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TalkTalk Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Liam Coxon
(@LIAMCOXON1) reported
from
Stoke-on-Trent, England
@Sickpillow @TalkTalk No it’s just shit internet 😉
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
@TalkTalk I want someone to call me u have had it absolutely up to here with my crap home wifi for the past three months - today was the absolute final straw when our @Google home now won’t connect, alarm didn’t go off and missed my favourite gym class ! @NetflixUK won’t work !!
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk Customer service has been awful. We are very disappointed
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Christopher Jones
(@Jonesey4492) reported
from
Stoke-on-Trent, England
@beckyjennifersw @TalkTalk I often use Twitter to **** off poor service from companies.
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Julian Hirst
(@Julestair) reported
from
Biddulph Moor, England
It’s always nice to have anecdotes of bad customer service when facilitating customer care courses. So a huge “thank you” to @TalkTalk @TalkTalkGroup for providing me with fresh examples with which to horrify future delegates .
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk are thieving lying b****** I first reported my issue 9th September, I spent an hour and a half on the phone to a supervisor last week who informed me I was well within my rights to cancel with no charge but to please allow them 48 hours to see if fixes worked.
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Chris Wilson
(@landychris02) reported
from
Stoke-on-Trent, England
Can’t believe the disgusting service from #talktalk after house destroyed in flood
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Wayne Alex Steiner
(@wasteiner) reported
from
Congleton, England
@TalkTalk these people are useless, look is like I’m ringing up tomorrow to cancel. #rudecustomerservice
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
@TalkTalk my broadband has recently been awful and my Netflix won’t connect. It’s weak on my@phone and not impressed as it was great.
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk shocking service from your company. My mum is vulnerable & hasn’t had working b’band since March 25th but can’t speak 2 anyone 2 sort it as your phone lines don’t answer. Also started a conversation here last week through DM. Was speaking to Jo & then he/she just left!
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George Moore
(@OfficialGMoore) reported
from
Eccleshall, England
Had some of the worst service from @ScottishPower in recent days. Changeover from @TalkTalk now into day 3, and still no broadband. Not good enough. As a result, we are very far behind in our work. Completely unacceptable levels of service.
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Ashleigh Wilcockson
(@thedinoash) reported
from
Stoke-on-Trent, England
WiFi’s down and @TalkTalk helpline doesn’t open till 8 😒
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Julian Hirst
(@Julestair) reported
from
Biddulph Moor, England
@TalkTalk Perhaps encourage your call centre staff to a) listen, b) attempt to be empathetic when dealing with a 90 year old customer who isn’t IT savvy, c) not patronise the son who is trying to help her. I’d be more than happy to speak to someone or put something in writing.
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk I spoke to customer services Friday night as I first reported my home WiFi problem of it never working and being unable to use it more than 28 days ago it has been marked on my file I am entitled to cancel. I would like this to be actioned please
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halwise
(@halwise) reported
from
Hodnet, England
@TalkTalk I'm having a problems claiming my cash back voucher. I've spent an hour awaiting a manager on your customers service number. DM me please.
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk If that were the case she would have been connected by now. I was encouraged to open a new account assured that she would be reconnected immediately. That never happened!
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Karen Line
(@SWChesterton) reported
from
Newcastle-under-Lyme District, England
@TalkTalk very disappointing #customerservice. trying to sort issues with service since Dec, many hours on phone/online chat. Returned router for refund, provided proof of posting, Royal Mail website confirms delivered & you’re still saying no refund because not received #fedup
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk My mum is one of the 1.5m high risk people who need to self isolate for 12 weeks. She hasn’t had broadband since the 25th March. Your customer care lines are closed & she can’t remember the details to get on to online account.
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Luke Page
(@luke_page96) reported
from
Crewe, England
@TalkTalk wifi been down for 4 days.... Fantastic timing when their contact centres are closed 👍🏼
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Claire J
(@TweetingGinge) reported
Trying to work from home without Internet again today - how is it so hard for @TalkTalk to cancel an Internet order and for @bt_uk to set up a 4G connection? 🤯 Dreadful customer service from both too 🙄
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Reidy
(@Tim_Reid79) reported
@TalkTalk Morning! I got this SMS from you yesterday at 1551h...is it fixed now as connectivity was lumpy/ jittery/ patchy: “TalkTalk update: We found a problem between the exchange and your home, and booked an Openreach engineer to fix the fault within the next 2-3 working days...etc.”
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A
(@Manlikegunner) reported
@TalkTalk I'm having issues with my internet, can you help?
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Mr Walker
(@AdrianWalker4) reported
@TalkTalk Ta. Offline for around 2 hours I think. Not too bad of a wait.
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Mark Lee-mellor
(@MarkleeMellor) reported
@TalkTalk Nothing about the Lies told when selling your service? NO price increase during your contract guaranteed 😡 now told I can leave but if still in contract will have to pay 😡 so NOT guaranteed at all, just suck it up buttercup, all as bad as each other 😡😡😡😡
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Kie / Keiwu
(@Keiwuz) reported
@TalkTalk do i private message this account or is there a talktalk support account for help if i ever need it in the future?
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🥀 سميحة
(@sxmxhx_) reported
I swear talktalk wifi has been extra **** recently
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carl stanley..
(@Grimupnorth74) reported
@theanalogmonkey @ThatEricAlper Never delved into talk talk but have been told to b4....gonna have look I think..(surely tho if they copy righted the bands name they would of been payed off by that absolute garbage internet provider @TalkTalk )
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Shel Reynolds
(@ShelPeacock) reported
@TalkTalk @TalkTalkGroup customer service is a joke. You break contracts, insist we call your call centre which has limited hours and staff and cuts customers off after waiting on hold. You tell me to contact you via DM - go back and forth begging me to stay and then tell me I have to call
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Poppy-Lee
(@plajennings) reported
@TalkTalk So? It’s also in my contract that I can cancel if I don’t agree with the price increase of my “fixed price” contract. So I’m cancelling.. not sure what you’re trying to achieve here