TalkTalk outages and service status in Newcastle-under-Lyme District, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Newcastle-under-Lyme District, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newcastle-under-Lyme District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at TalkTalk
TalkTalk is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newcastle-under-Lyme District, England
The most recent TalkTalk outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
Internet | 2 months ago |
|
Newcastle under Lyme
|
Internet | 2 months ago |
|
Crewe
|
Internet | 2 months ago |
Community Discussion
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TalkTalk Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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J O S H U A _ N I C H O L A S 🇬🇧 (@_atlanticbarber) reported from Sandbach, England@TalkTalk I need a number to speak to someone please. Your online service and call following prompts are shocking. This is a great way to lose custom. Very unhappy!
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sean lockett (@seanlockett) reported from Forsbrook, England@TalkTalk internet Bern dropping out for 3 days now in st3 postcode. I know it's not just me as people I know having same issues. What's going on as I cannot work and losing money.
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Liam Coxon (@LIAMCOXON1) reported from Stoke-on-Trent, England@Sickpillow @TalkTalk No it’s just shit internet 😉
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Kirsty (@kwhitfield_xx) reported from Sandbach, England@TalkTalk I spoke to customer services Friday night as I first reported my home WiFi problem of it never working and being unable to use it more than 28 days ago it has been marked on my file I am entitled to cancel. I would like this to be actioned please
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Helen #TacticalVoter #GTTO🌻🇺🇦🕊🙏 (@brightsider123) reported from Nantwich, EnglandSo day 3 of no show for @OpenreachHelp engineer turning up after being booked by @TalkTalk. I even had to cancel a GP appt last minute as they said they would come today. What a dreadful way to treat people. Daughter said why don’t you book another company. If only @Ofcom
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Helen #TacticalVoter #GTTO🌻🇺🇦🕊🙏 (@brightsider123) reported from Nantwich, England.@TalkTalk 2nd no show of an engineer to fix my broken internet connection
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J O S H U A _ N I C H O L A S 🇬🇧 (@_atlanticbarber) reported from Sandbach, England@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.
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halwise (@halwise) reported from Hodnet, England@TalkTalk I'm having a problems claiming my cash back voucher. I've spent an hour awaiting a manager on your customers service number. DM me please.
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NWG (@northwestgolf01) reported from Sandbach, England@TalkTalk we’ve later found out no call back was scheduled. We work from home but haven’t been able to with no internet. This is shocking servicing. Your call center staff have no customer care skills what so ever. This will be escalated further!
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Wayne Alex Steiner (@wasteiner) reported from Congleton, England@TalkTalk these people are useless, look is like I’m ringing up tomorrow to cancel. #rudecustomerservice
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David Williams (@david4lcs) reported from Stoke-on-Trent, England@TalkTalk Internet down in Stoke on Trent. Turned on reset etc but still not able to access Internet. Says either connected no Internet or unable to connect. Is this a known problem? Any advice please?
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Thom Paxton (@blackpoolguy79) reported from Stoke-on-Trent, England@TalkTalk My mum is one of the 1.5m high risk people who need to self isolate for 12 weeks. She hasn’t had broadband since the 25th March. Your customer care lines are closed & she can’t remember the details to get on to online account.
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Karen Line (@SWChesterton) reported from Newcastle-under-Lyme District, England@TalkTalk very disappointing #customerservice. trying to sort issues with service since Dec, many hours on phone/online chat. Returned router for refund, provided proof of posting, Royal Mail website confirms delivered & you’re still saying no refund because not received #fedup
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Andrew Dight (@AngryDigit) reported from Crewe, England@TalkTalk broadband not working again, 2nd time in a couple of weeks. Cut short viewing tonight! Funny this happens whenever contract renewal comes around & I should use faster reliable (pricier) option. Better work in the morning. 😡
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Karen Templeton (@kmtnw) reported from Newcastle-under-Lyme District, England@TalkTalk Customer service has been awful. We are very disappointed
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Kirst (@Mama_Kirst) reported from Stoke-on-Trent, England@TalkTalk Hiya, I have no internet connection st1, Stoke-on-Trent. New customer too so this is disappointing. Everything is fine on my account. The router is flashing constantly. Is there a problem locally?
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Karen Templeton (@kmtnw) reported from Newcastle-under-Lyme District, England@TalkTalk If that were the case she would have been connected by now. I was encouraged to open a new account assured that she would be reconnected immediately. That never happened!
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Chris Wilson (@landychris02) reported from Stoke-on-Trent, EnglandCan’t believe the disgusting service from #talktalk after house destroyed in flood
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𝙎𝙩𝙪 (@Sickpillow) reported from Stoke-on-Trent, England@JoJoA27608046 @TalkTalk Thats not too bad then knowing others are...although Jades got me doing the living room, need the internet back so i can go back to being lazy 😂
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Christopher Jones (@Jonesey4492) reported from Stoke-on-Trent, England@beckyjennifersw @TalkTalk I often use Twitter to **** off poor service from companies.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Phil (@mummbler67) reported@TalkTalk Your customer service is appalling. My elderly step mother has had no landline/broadband for several days now. You send texts and never call back. TALKING IS NOT WHAT YOU DO.
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Mark Fitchett (@MarkFitDT) reported@FunJustJustin @TalkTalk there is obviously an issue as the response time on the live help is really poor. The strange thing is that the Broadband is working. Like you was glad to see not just us having the issue.
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Lee Cummings (@LeeCummings74) reported@MarkFitDT @FunJustJustin @TalkTalk Same issue here, intermittent dial tone. When you call the number it just cuts off. Sunderland area
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The Selling Collective (@theSellingColl) reported@TalkTalk My elderly father has been locked out of his free webmail for 2nd week running. He is a loyal broadband customer but we are making 0 progress via phone support. This is his primary contact method. Can someone please DM me to help #TalkTalk #CustomerService
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Paul Chapman (@PaulChapman123_) reported@TalkTalk I’m a full fibre 150 broadband customer. Contract ends 8/7/27. You have sent me an email to say as I’m no longer a TalkTalk broadband customer so no longer be able to use my email I have with you. Please explain as due to pay my next DD to you on the 13th for internet.
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Finiasfinn (@Finias) reportedI urge everyone to steer well clear of @TalkTalk for wifi. Just go check their feedback. EE couldnt do more to help me when TalkTalk treated me badly after DECADES with them. Even claimed my wi fi was working when not and that they would cut my phone line off when not linked!!
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Fusion Media (@ChrisJAHall) reported@TalkTalk why have you sent me a bill for nearly £40 when I am no longer your customer? This is whilst I am currently suing you for now at least £500 due to your previous awful service and now obvious incompetence.
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Emma (@Emma91808622713) reported@TalkTalk is the internet down
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thomas (@dleifohcs1108) reportedTalktalk why is Talktalk broadband done again only beginning of this week was not working
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Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk In Nov 2024 we had a huge huge fibre installation problem with these. Made umteen contacts,got some calls with no outcome.Onething they would not or couldn't do was sending an engineer to fix the issue.Still don't know if it was money or company policy