TalkTalk outages and service status in Newcastle-under-Lyme District, England
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- TalkTalk generated 0 outage signals in the last 24 hours around Newcastle-under-Lyme District, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newcastle-under-Lyme District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newcastle-under-Lyme District, England
The most recent TalkTalk outage reports came from the following cities: Crewe.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 16 days ago |
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Internet | 2 months ago |
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Internet | 3 months ago |
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Internet | 3 months ago |
Community Discussion
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TalkTalk Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Andrew Dight (@AngryDigit) reported from Crewe, England@TalkTalk broadband not working again, 2nd time in a couple of weeks. Cut short viewing tonight! Funny this happens whenever contract renewal comes around & I should use faster reliable (pricier) option. Better work in the morning. 😡
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Kirsty (@kwhitfield_xx) reported from Crewe, England@TalkTalk my broadband has recently been awful and my Netflix won’t connect. It’s weak on my@phone and not impressed as it was great.
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Luke Page (@luke_page96) reported from Crewe, England@TalkTalk wifi been down for 4 days.... Fantastic timing when their contact centres are closed 👍🏼
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Helen #TacticalVoter #GTTO🌻🇺🇦🕊🙏 (@brightsider123) reported from Nantwich, England@OpenreachHelp There’s clearly a lack of staff, there needs to be openness and honesty instead of pretending engineers are available and then there being a no show. Once is understandable, 3 times is bad management/policy decision. @Ofcom @TalkTalk
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Kirsty (@kwhitfield_xx) reported from Sandbach, England@TalkTalk I spoke to customer services Friday night as I first reported my home WiFi problem of it never working and being unable to use it more than 28 days ago it has been marked on my file I am entitled to cancel. I would like this to be actioned please
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J O S H U A _ N I C H O L A S 🇬🇧 (@_atlanticbarber) reported from Sandbach, England@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.
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George Moore (@OfficialGMoore) reported from Eccleshall, EnglandHad some of the worst service from @ScottishPower in recent days. Changeover from @TalkTalk now into day 3, and still no broadband. Not good enough. As a result, we are very far behind in our work. Completely unacceptable levels of service.
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Thom Paxton (@blackpoolguy79) reported from Stoke-on-Trent, England@TalkTalk My mum is one of the 1.5m high risk people who need to self isolate for 12 weeks. She hasn’t had broadband since the 25th March. Your customer care lines are closed & she can’t remember the details to get on to online account.
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Helen #TacticalVoter #GTTO🌻🇺🇦🕊🙏 (@brightsider123) reported from Nantwich, England.@TalkTalk 2nd no show of an engineer to fix my broken internet connection
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Wayne Alex Steiner (@wasteiner) reported from Congleton, England@TalkTalk these people are useless, look is like I’m ringing up tomorrow to cancel. #rudecustomerservice
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Robin McDowell (@Robin_the_Red) reported from Market Drayton, England@TalkTalk can you help my parents WiFi isn’t working in the market Drayton Ahropshire area is this due to their hub or is there an issue in the area?
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Ashleigh Wilcockson (@thedinoash) reported from Stoke-on-Trent, EnglandWiFi’s down and @TalkTalk helpline doesn’t open till 8 😒
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Julian Hirst (@Julestair) reported from Biddulph Moor, EnglandIt’s always nice to have anecdotes of bad customer service when facilitating customer care courses. So a huge “thank you” to @TalkTalk @TalkTalkGroup for providing me with fresh examples with which to horrify future delegates .
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DaveRouseCheshireBaggie (@ethanhunt1961) reported from Crewe, England@paultuxworth We're with @TalkTalk dont have any issues.
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Karen Templeton (@kmtnw) reported from Newcastle-under-Lyme District, England@TalkTalk Customer service has been awful. We are very disappointed
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Julian Hirst (@Julestair) reported from Biddulph Moor, England@TalkTalk Perhaps encourage your call centre staff to a) listen, b) attempt to be empathetic when dealing with a 90 year old customer who isn’t IT savvy, c) not patronise the son who is trying to help her. I’d be more than happy to speak to someone or put something in writing.
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NWG (@northwestgolf01) reported from Sandbach, England@TalkTalk we’ve later found out no call back was scheduled. We work from home but haven’t been able to with no internet. This is shocking servicing. Your call center staff have no customer care skills what so ever. This will be escalated further!
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𝙎𝙩𝙪 (@Sickpillow) reported from Stoke-on-Trent, England@JoJoA27608046 @TalkTalk Thats not too bad then knowing others are...although Jades got me doing the living room, need the internet back so i can go back to being lazy 😂
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Kirsty (@kwhitfield_xx) reported from Sandbach, England@TalkTalk are thieving lying b****** I first reported my issue 9th September, I spent an hour and a half on the phone to a supervisor last week who informed me I was well within my rights to cancel with no charge but to please allow them 48 hours to see if fixes worked.
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halwise (@halwise) reported from Hodnet, England@TalkTalk I'm having a problems claiming my cash back voucher. I've spent an hour awaiting a manager on your customers service number. DM me please.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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tunavomit (@tunavomit1) reported@TalkTalk why doesn't your website ever load, I'm just trying to change my broadband to you and it's been months now, it makes me think you're bad at this maybe I shouldn't be trying.
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mpc (@Scampicus) reported@TalkTalk It’s an absolute joke. You ask irrelevant questions via your chat bot and then hang up telling me you’ve tested. I have had no chance to explain the problem. Worst customer service I’ve come across in years. And ‘ phoning on behalf of someone with a disability
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Smile-World (@RedaFibo) reported@TalkTalk The internet is totally down now! I just DM you!
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Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk Hi there I think I accidentally deleted a text message from TalkTalk.Can you help ?
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Rob Ranby (@Rob_Ranby) reported@TalkTalk No, we can do it in public. After 3 months of zero service you're now refusing me compensation by lying about the events, when clearly I had no service.
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Dave O (@llqdave) reported@TalkTalk Sindy, why do you think that would help? Who would you refer me to, other than the customer service department that is ignoring me? #Talktalk lie by email. And then lie about the lies. They have no idea how the billing system works. If they phone you, they just talk over you.
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TonyHol 🏴 (@tonhol67) reported@TalkTalk Hi, I've logged on to my account a few times this morning to look at what offers are available to me. It's get to the Finalising a few things page and then I just get the spinning circle. Is the site down? Cheers
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Mary Holmes (@maryholmes61) reported@TalkTalk If it's quicker for me to deal with you then okay. But Im anxious im missing important emails. Please help.
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P (@pgsaunders) reported@Ofcom Thank you @TalkTalk hasn’t bothered to try to resolve the issue.
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Nick Fletcher (@GaribaldiNG2) reported@TalkTalk over the last couple of months Ive tried to log in to renew my contract rather than pay the out of contract price. Thought there was a mobile issue logging in. Today I remembered to try laptop at work and still cant log in. Guess you want the higher price from me eh?