TalkTalk Outage Report in Newcastle-under-Lyme District, Staffordshire, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (72%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent TalkTalk outage reports came from the following cities: Stoke-on-Trent, Crewe and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Crewe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk shocking service from your company. My mum is vulnerable & hasn’t had working b’band since March 25th but can’t speak 2 anyone 2 sort it as your phone lines don’t answer. Also started a conversation here last week through DM. Was speaking to Jo & then he/she just left!
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Julian Hirst
(@Julestair) reported
from
Biddulph Moor, England
@TalkTalk Perhaps encourage your call centre staff to a) listen, b) attempt to be empathetic when dealing with a 90 year old customer who isn’t IT savvy, c) not patronise the son who is trying to help her. I’d be more than happy to speak to someone or put something in writing.
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Luke Page
(@luke_page96) reported
from
Crewe, England
@TalkTalk wifi been down for 4 days.... Fantastic timing when their contact centres are closed 👍🏼
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk My mum is one of the 1.5m high risk people who need to self isolate for 12 weeks. She hasn’t had broadband since the 25th March. Your customer care lines are closed & she can’t remember the details to get on to online account.
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk are thieving lying b****** I first reported my issue 9th September, I spent an hour and a half on the phone to a supervisor last week who informed me I was well within my rights to cancel with no charge but to please allow them 48 hours to see if fixes worked.
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Liam Coxon
(@LIAMCOXON1) reported
from
Stoke-on-Trent, England
@Sickpillow @TalkTalk No it’s just shit internet 😉
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sean lockett
(@seanlockett) reported
from
Forsbrook, England
@TalkTalk internet Bern dropping out for 3 days now in st3 postcode. I know it's not just me as people I know having same issues. What's going on as I cannot work and losing money.
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
@TalkTalk I want someone to call me u have had it absolutely up to here with my crap home wifi for the past three months - today was the absolute final straw when our @Google home now won’t connect, alarm didn’t go off and missed my favourite gym class ! @NetflixUK won’t work !!
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Wayne Alex Steiner
(@wasteiner) reported
from
Congleton, England
@TalkTalk these people are useless, look is like I’m ringing up tomorrow to cancel. #rudecustomerservice
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk If that were the case she would have been connected by now. I was encouraged to open a new account assured that she would be reconnected immediately. That never happened!
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George Moore
(@OfficialGMoore) reported
from
Eccleshall, England
Had some of the worst service from @ScottishPower in recent days. Changeover from @TalkTalk now into day 3, and still no broadband. Not good enough. As a result, we are very far behind in our work. Completely unacceptable levels of service.
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@TalkTalk Hi weve logged in to the account and done a line check...says a problem and that you will look into it within the next 2-3 working days
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk I spoke to customer services Friday night as I first reported my home WiFi problem of it never working and being unable to use it more than 28 days ago it has been marked on my file I am entitled to cancel. I would like this to be actioned please
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Chris Wilson
(@landychris02) reported
from
Stoke-on-Trent, England
Can’t believe the disgusting service from #talktalk after house destroyed in flood
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Christopher Jones
(@Jonesey4492) reported
from
Stoke-on-Trent, England
@beckyjennifersw @TalkTalk I often use Twitter to **** off poor service from companies.
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
@TalkTalk my broadband has recently been awful and my Netflix won’t connect. It’s weak on my@phone and not impressed as it was great.
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk Customer service has been awful. We are very disappointed
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@JoJoA27608046 @TalkTalk Thats not too bad then knowing others are...although Jades got me doing the living room, need the internet back so i can go back to being lazy 😂
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Ashleigh Wilcockson
(@thedinoash) reported
from
Stoke-on-Trent, England
WiFi’s down and @TalkTalk helpline doesn’t open till 8 😒
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Tommy Boost
(@TommyBoost) reported
@TalkTalk Just sort it out its all day everyday. No DM will fix it.
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@hannah_polly
(@hannah_polly) reported
@TalkTalk I URGENTLY need to speak to someone at Talktalk to reset my broadband - this problem keeps happening and it is DEEPLY problematic. Please DM to arrange the call
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Stephen Howse
(@liberalstephen) reported
from
Walker Gate, England
@TalkTalk My connection in Newcastle has been dropping regularly for the last week. It's been really bad today, every hour I lose internet connection and have to reset the router. Not ideal when trying to WFH. Any idea what the issue is...?
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sqweki (Steven Davies)
(@sqweki2002) reported
@tiff_tv @TalkTalk This is partly why I switched to Sky so much better service & quicker for the same price! @tiff_tv
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Heather Hodgkinson
(@Heatherbee89) reported
Am I the only one who gets **** service with @TalkTalk - supposed to be on fibre 65 today but have yet to receive the box. I start uni in 2 weeks ffs!
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Emma Collins
(@emc0506) reported
@TalkTalk I have zero Internet access, so please stop telling me to visit your website for help
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James Slone 💙
(@jgslone) reported
@tiff_tv @TalkTalk Sounds about right. My contract ended last Nov. Operator was unhelpful and rude. Still being billed despite three letters being sent to them. Appalling service.
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east
(@eastvfx) reported
@Rxryfn @KieranVFX @virginmedia wtf ive been having this too on talktalk
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Darren
(@DAZDUDLEY) reported
@virginmedia @crazygaran 4/7 Two contracts (other with @talktalk) that he can’t cancel without paying large fees which ponders the question who in their right mind would need two broadband providers at the same address,
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Natalie Wallis
(@NatalieWallis6) reported
@TalkTalk emails is still not working after 4 hours. Help bot says it is too busy to help! When will this be fixed?