TalkTalk Outage Report in Newcastle-under-Lyme District, Staffordshire, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (63%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (10%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent TalkTalk outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Wi-fi | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Tracey Farleigh
(@TraceyFarleigh) reported
from
Wybunbury, England
@faithywoo1 @TalkTalk Same in CW5 and severely impacting my working day. Pointed to service centre twice where there are no updates? 😡
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DaveRouseCheshireBaggie
(@ethanhunt1961) reported
from
Crewe, England
@paultuxworth We're with @TalkTalk dont have any issues.
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk My mum is one of the 1.5m high risk people who need to self isolate for 12 weeks. She hasn’t had broadband since the 25th March. Your customer care lines are closed & she can’t remember the details to get on to online account.
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Andrew Dight
(@AngryDigit) reported
from
Crewe, England
@TalkTalk broadband not working again, 2nd time in a couple of weeks. Cut short viewing tonight! Funny this happens whenever contract renewal comes around & I should use faster reliable (pricier) option. Better work in the morning. 😡
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@TalkTalk Hi weve logged in to the account and done a line check...says a problem and that you will look into it within the next 2-3 working days
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J O S H U A _ N I C H O L A S 🇬🇧
(@_atlanticbarber) reported
from
Sandbach, England
@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.
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Jay
(@Redsy85) reported
from
Crewe, England
@TalkTalk what’s happening with your broadband connection ? CW2 area. Got covid, and a 10 year old stuck in the house for at least 5 days, so if it ain’t back on soon, could possibly be a police incident reported. Help us out eh?
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J O S H U A _ N I C H O L A S 🇬🇧
(@_atlanticbarber) reported
from
Sandbach, England
@TalkTalk I need a number to speak to someone please. Your online service and call following prompts are shocking. This is a great way to lose custom. Very unhappy!
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James
(@jimbobinnes79) reported
from
Werrington, England
@Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk Customer service has been awful. We are very disappointed
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sean lockett
(@seanlockett) reported
from
Forsbrook, England
@TalkTalk internet Bern dropping out for 3 days now in st3 postcode. I know it's not just me as people I know having same issues. What's going on as I cannot work and losing money.
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Robin McDowell
(@Robin_the_Red) reported
from
Market Drayton, England
@TalkTalk can you help my parents WiFi isn’t working in the market Drayton Ahropshire area is this due to their hub or is there an issue in the area?
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J O S H U A _ N I C H O L A S 🇬🇧
(@_atlanticbarber) reported
from
Sandbach, England
@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@JoJoA27608046 @TalkTalk Thats not too bad then knowing others are...although Jades got me doing the living room, need the internet back so i can go back to being lazy 😂
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Kirst
(@Mama_Kirst) reported
from
Stoke-on-Trent, England
@TalkTalk Hiya, I have no internet connection st1, Stoke-on-Trent. New customer too so this is disappointing. Everything is fine on my account. The router is flashing constantly. Is there a problem locally?
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk shocking service from your company. My mum is vulnerable & hasn’t had working b’band since March 25th but can’t speak 2 anyone 2 sort it as your phone lines don’t answer. Also started a conversation here last week through DM. Was speaking to Jo & then he/she just left!
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk If that were the case she would have been connected by now. I was encouraged to open a new account assured that she would be reconnected immediately. That never happened!
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Liam Coxon
(@LIAMCOXON1) reported
from
Stoke-on-Trent, England
@Sickpillow @TalkTalk No it’s just shit internet 😉
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Chaz Draycott Media
(@chazdraycott) reported
from
Crewe, England
I'm so bored of having internet problems now. It's been over a month, many hours lost repeating myself on live chat, three Openreach Engineer visits, one TalkTalk Engineer visit today - all of which telling me there's no fault on the line and no fault in my home. ******** THEN?!
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David Williams
(@david4lcs) reported
from
Stoke-on-Trent, England
@TalkTalk Internet down in Stoke on Trent. Turned on reset etc but still not able to access Internet. Says either connected no Internet or unable to connect. Is this a known problem? Any advice please?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Cumberland
(@KarenCumberland) reported
@TalkTalk I would like to cancel my broadband contract, I am in the process of moving home , my details have been lost in the computer and my connection date has been cancelled due to a computer fault, I have cancelled my direct debit.
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Ludwig Ledbury*
(@LudwigLedbury) reported
On hold with @YourSSE for over an hour (63 mins and counting) and for almost an hour this morning and no sign of someone actually answering. Is there a worse company for customer service than these (other than @talktalk of course)?
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Emma D
(@ELD_101) reported
@TalkTalk hi I am not a customer, but have TalkTalk equipment left behind in my home to return to you (router and TV box). Is it possible to arrange for a pre-paid envelope? Please DM. Have tried to chat on site and call, but it doesn't seem to work without holding an account.
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Deity Tattoo
(@deitytattoo) reported
@TalkTalk Apologies don’t refund money you have taken from my account without my permission!Absolute thieves!!! Your ‘customer service’ staff leave a lot to be desired, I researched the process on how to leave your vile service & file a formal complaint, literally ruined & wasted my day.
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Cara Hilton
(@CaraHilton) reported
@TalkTalk I have been trying to get an @OpenreachHelp engineer visit to fix an issue for over three months. Yet again no one has turned up today. When is this ever going to be resolved?
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Martyn Williams
(@MartynWilliams2) reported
@TalkTalk I have sent a DM though I always suspect you only ask people to do this to stop the very obvious anger at your service being available for others to see. It is clear from previous DMS I was just fobbed off with promises because @talktalk hoped I'd forget about compensation.
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John Powell
(@redmanjp81) reported
@TalkTalk hi my Internet is not working Iv gone through all the troubleshooting without any luck can you help please?
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Carl Rydings 🇬🇧
(@carlrydings) reported
Updating my routers firmware remotely, not telling me, and breaking my whole network is not cool @TalkTalk! Ethernet devices struggling to get IP addresses and when they do, no internet. Smart home devices not responding. Reset, reboots not helping - leave my equipment alone!
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Sundo
(@evildave2011) reported
@TalkTalk DO NOT CHOOSE TALKTALK AS YOUR PROVIDER..WORST COMPANY OUT THERE..
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Marc makes comics @Thought Bubble KIDS ZONE
(@MARCmakescomics) reported
@TalkTalk is quite possibly the worst broadband provider ever. Constantly putting my bill up, changing my package, and then being impossible to talk to when I need customer service. Their name is dripping with irony. You suck TalkTalk!