TalkTalk Outage Report in Newcastle-under-Lyme District, Staffordshire, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (72%)
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Wi-fi (10%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent TalkTalk outage reports came from the following cities: Stoke-on-Trent and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
||
| Congleton |
Wi-fi | |
| Congleton |
Internet | |
| Crewe |
Internet | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Total Blackout |
Community Discussion
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TalkTalk Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk My mum is one of the 1.5m high risk people who need to self isolate for 12 weeks. She hasn’t had broadband since the 25th March. Your customer care lines are closed & she can’t remember the details to get on to online account.
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Christopher Jones
(@Jonesey4492) reported
from
Stoke-on-Trent, England
@beckyjennifersw @TalkTalk I often use Twitter to **** off poor service from companies.
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
@TalkTalk I want someone to call me u have had it absolutely up to here with my crap home wifi for the past three months - today was the absolute final straw when our @Google home now won’t connect, alarm didn’t go off and missed my favourite gym class ! @NetflixUK won’t work !!
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Wayne Alex Steiner
(@wasteiner) reported
from
Congleton, England
@TalkTalk these people are useless, look is like I’m ringing up tomorrow to cancel. #rudecustomerservice
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk shocking service from your company. My mum is vulnerable & hasn’t had working b’band since March 25th but can’t speak 2 anyone 2 sort it as your phone lines don’t answer. Also started a conversation here last week through DM. Was speaking to Jo & then he/she just left!
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Ashleigh Wilcockson
(@thedinoash) reported
from
Stoke-on-Trent, England
WiFi’s down and @TalkTalk helpline doesn’t open till 8 😒
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk are thieving lying b****** I first reported my issue 9th September, I spent an hour and a half on the phone to a supervisor last week who informed me I was well within my rights to cancel with no charge but to please allow them 48 hours to see if fixes worked.
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George Moore
(@OfficialGMoore) reported
from
Eccleshall, England
Had some of the worst service from @ScottishPower in recent days. Changeover from @TalkTalk now into day 3, and still no broadband. Not good enough. As a result, we are very far behind in our work. Completely unacceptable levels of service.
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Luke Page
(@luke_page96) reported
from
Crewe, England
@TalkTalk wifi been down for 4 days.... Fantastic timing when their contact centres are closed 👍🏼
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk I spoke to customer services Friday night as I first reported my home WiFi problem of it never working and being unable to use it more than 28 days ago it has been marked on my file I am entitled to cancel. I would like this to be actioned please
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Julian Hirst
(@Julestair) reported
from
Biddulph Moor, England
It’s always nice to have anecdotes of bad customer service when facilitating customer care courses. So a huge “thank you” to @TalkTalk @TalkTalkGroup for providing me with fresh examples with which to horrify future delegates .
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Chris Wilson
(@landychris02) reported
from
Stoke-on-Trent, England
Can’t believe the disgusting service from #talktalk after house destroyed in flood
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk Customer service has been awful. We are very disappointed
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Kirsty
(@kwhitfield_xx) reported
from
Crewe, England
@TalkTalk my broadband has recently been awful and my Netflix won’t connect. It’s weak on my@phone and not impressed as it was great.
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk If that were the case she would have been connected by now. I was encouraged to open a new account assured that she would be reconnected immediately. That never happened!
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Karen Line
(@SWChesterton) reported
from
Newcastle-under-Lyme District, England
@TalkTalk very disappointing #customerservice. trying to sort issues with service since Dec, many hours on phone/online chat. Returned router for refund, provided proof of posting, Royal Mail website confirms delivered & you’re still saying no refund because not received #fedup
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halwise
(@halwise) reported
from
Hodnet, England
@TalkTalk I'm having a problems claiming my cash back voucher. I've spent an hour awaiting a manager on your customers service number. DM me please.
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Julian Hirst
(@Julestair) reported
from
Biddulph Moor, England
@TalkTalk Perhaps encourage your call centre staff to a) listen, b) attempt to be empathetic when dealing with a 90 year old customer who isn’t IT savvy, c) not patronise the son who is trying to help her. I’d be more than happy to speak to someone or put something in writing.
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Liam Coxon
(@LIAMCOXON1) reported
from
Stoke-on-Trent, England
@Sickpillow @TalkTalk No it’s just shit internet 😉
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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apmaddocks22
(@apmaddocks22) reported
@talktalk free upgrade to fiber means no internet. Promised it would not happen, an hour on the phone and was told no solution for a week. Please help me
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A.B. Silvera, author of SPOTLIGHT: GLORP
(@fuchs1apunk) reported
TalkTalk are the worst internet service provider I've ever dealt with. And I dealt with Eircom in early 2000s Ireland. Yeah, that bad.
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A.B. Silvera, author of SPOTLIGHT: GLORP
(@fuchs1apunk) reported
My livelihood, which I use to pay my ******* TalkTalk bill, is on the line. But the call centre TalkTalk uses has ZERO flexibility, so nobody is allowed to do anything. And I can't stop because otherwise I will never get my internet back.
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Jen Littlewood
(@JenLittlewood) reported
@TalkTalk internet appears to have been disconnected because you can't install future fibre, now have no internet at all and can't speak to anyone on chat or on the phone. Can you help?
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Hannah 😷 💙 #IStandWithUkraine
(@Foxes_Garden) reported
@TalkTalk Thanks Jo, I've sent an email complaint and had a message confirming a callback next week. I've already tried resolving it via Twitter, online chats and numerous phone calls. The agent today alluded to other customers facing the same IT issue as my account so its a known problem.
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itsjustsock
(@itsjustsock) reported
@TalkTalk thanks a ******* bunch, internet cut off mid ******* STREAM! Litterally the ******* worst ISP in the UK without question!
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NoOne
(@NoOneAtAll79) reported
@TalkTalk Please cancel my account immediately
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Daniel Koczy
(@daniel_koczy) reported
@TalkTalk I'm being asked to do checks via DM. But your Service Checker suggests it's a problem on your end. Won't I just be wasting my time? Why can't you just tell me whether there is a problem in the local area or not?
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Grace 💙💛🤍
(@GracePink81) reported
@TalkTalk instead of telling me on the website that's there is no issue with broadband in the area and when I try to run a test via your website to be told there is an technical error, I have no internet! maybe just fix the issue, I now have a very angry child!
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Bear
(@Pickpricklypear) reported
@TalkTalk beyond useless. Just been on hold for an hour and a half to be told they can't take my call to cancel. Been trying to cancel for months now each time I've been kept on hold for hours.