TalkTalk Outage Report in Biddulph Moor, Staffordshire, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Biddulph Moor, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Biddulph Moor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (62%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Biddulph Moor, Staffordshire, England
The most recent TalkTalk outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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TalkTalk Issues Reports Near Biddulph Moor, England
Latest outage, problems and issue reports in Biddulph Moor and nearby locations:
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk If that were the case she would have been connected by now. I was encouraged to open a new account assured that she would be reconnected immediately. That never happened!
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Wayne Alex Steiner
(@wasteiner) reported
from
Congleton, England
@TalkTalk these people are useless, look is like I’m ringing up tomorrow to cancel. #rudecustomerservice
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@JoJoA27608046 @TalkTalk Thats not too bad then knowing others are...although Jades got me doing the living room, need the internet back so i can go back to being lazy 😂
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk Customer service has been awful. We are very disappointed
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Lottie Buckley
(@lottie_buckley) reported
from
Buxton, England
@sadpunx101 @TalkTalk To reiterate ALL I WANT TO DO IS RESET AN EMAIL PASSWORD. I could share screenshot after screenshot of the painful conversations I’ve been having with the ‘customer support team’ via DM and I feel like I’m just getting template replies that are nowhere near solving the problem.
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Lottie Buckley
(@lottie_buckley) reported
from
Buxton, England
@sadpunx101 @TalkTalk Thanks lovely! If only it was you helping with my enquiry 😉 I can’t waste any more time or energy on this pathetic and shocking ‘customer service’. Next steps - help them switch to Sky. Job done!
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Julian Hirst
(@Julestair) reported
from
Biddulph Moor, England
@TalkTalk Perhaps encourage your call centre staff to a) listen, b) attempt to be empathetic when dealing with a 90 year old customer who isn’t IT savvy, c) not patronise the son who is trying to help her. I’d be more than happy to speak to someone or put something in writing.
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Liam Coxon
(@LIAMCOXON1) reported
from
Stoke-on-Trent, England
@Sickpillow @TalkTalk No it’s just shit internet 😉
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Christopher Jones
(@Jonesey4492) reported
from
Stoke-on-Trent, England
@beckyjennifersw @TalkTalk I often use Twitter to **** off poor service from companies.
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk My mum is one of the 1.5m high risk people who need to self isolate for 12 weeks. She hasn’t had broadband since the 25th March. Your customer care lines are closed & she can’t remember the details to get on to online account.
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Simon Calderbank
(@simoncalderbank) reported
from
Macclesfield, England
@TalkTalk Cheers, Andy. Could have but no idea of finding out how to change settings. Website would not give me any access. Help appreciated please.
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Chris Wilson
(@landychris02) reported
from
Stoke-on-Trent, England
Can’t believe the disgusting service from #talktalk after house destroyed in flood
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk are thieving lying b****** I first reported my issue 9th September, I spent an hour and a half on the phone to a supervisor last week who informed me I was well within my rights to cancel with no charge but to please allow them 48 hours to see if fixes worked.
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk I spoke to customer services Friday night as I first reported my home WiFi problem of it never working and being unable to use it more than 28 days ago it has been marked on my file I am entitled to cancel. I would like this to be actioned please
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Julian Hirst
(@Julestair) reported
from
Biddulph Moor, England
It’s always nice to have anecdotes of bad customer service when facilitating customer care courses. So a huge “thank you” to @TalkTalk @TalkTalkGroup for providing me with fresh examples with which to horrify future delegates .
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Ashleigh Wilcockson
(@thedinoash) reported
from
Stoke-on-Trent, England
WiFi’s down and @TalkTalk helpline doesn’t open till 8 😒
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sean lockett
(@seanlockett) reported
from
Forsbrook, England
@TalkTalk internet Bern dropping out for 3 days now in st3 postcode. I know it's not just me as people I know having same issues. What's going on as I cannot work and losing money.
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@TalkTalk Hi weve logged in to the account and done a line check...says a problem and that you will look into it within the next 2-3 working days
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk shocking service from your company. My mum is vulnerable & hasn’t had working b’band since March 25th but can’t speak 2 anyone 2 sort it as your phone lines don’t answer. Also started a conversation here last week through DM. Was speaking to Jo & then he/she just left!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Coglan
(@SeanCoglan) reported
@TalkTalk @Ofcom How is the customer, who is in her 80s and not good with technology meant to make an informed decision with the information on this letter and is unable to access her account online ? Doesn't use chat and if you have to unfortunately ring for assistance all the lines busy?
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Rachel Stinson
(@Peach3067) reported
@TalkTalk my internet has just gone down and I am working from home... BT52... is this localised to me or a bigger issue?
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Gary Field
(@garyrfield) reported
@talktalk how long is internet going to be down in SA38 9 area? Been out for hours!
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Wendy
(@Wendy06997905) reported
@TalkTalk your customer service is utterly useless and your incompetence is astounding
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Jon Wilder
(@JonWilder) reported
@GearsOfFeet @TalkTalk Just get ready for the "its never an easy decision" or "due to a 40% increase" responses. Would have been an easy decision if it was based on morals, and the 40% increase wasnt an issue in December when their CEO said the network was coping fine :/ - I promised myself not to rant
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Andy 💙
(@andyhayward24) reported
@TalkTalk Hi can you help?? Patchy internet for days and not worked at all today.
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✨
(@edgarspaget) reported
.@TalkTalk Currently having problems with our landline (SR7 area) and when people are trying to get through it’s telling them they’ve dialled an incorrect number. I’ve tried myself and have heard the message. Are there any ongoing issues?
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Mel Squibb
(@Melissajsquibb) reported
@TalkTalk Awful service. Apparently every person you speak to in this company has different answers or aren’t able to do anything. Spent the last two days being pushed around and still no resolution. Avoid @TalkTalk at all costs
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kieran
(@bye_louis) reported
Did you know, if you have connection dropouts or any issues with your internet connection with TalkTalk, the only way to get in touch about it and try to get it sorted is to sign up to a message board (and earn badges by posting!)...
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David McCalmont
(@ThatCastleFella) reported
@TalkTalk Hi Talk Talk, are there issues in the Calne (SN11) area? I have a flashing amber light on my router.