TalkTalk Outage Report in Biddulph Moor, Staffordshire, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Biddulph Moor, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Biddulph Moor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (69%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (4%)
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TV (2%)
Live Outage Map Near Biddulph Moor, Staffordshire, England
The most recent TalkTalk outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone |
Community Discussion
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TalkTalk Issues Reports Near Biddulph Moor, England
Latest outage, problems and issue reports in Biddulph Moor and nearby locations:
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Ashleigh Wilcockson
(@thedinoash) reported
from
Stoke-on-Trent, England
WiFi’s down and @TalkTalk helpline doesn’t open till 8 😒
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@TalkTalk Hi weve logged in to the account and done a line check...says a problem and that you will look into it within the next 2-3 working days
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Simon Calderbank
(@simoncalderbank) reported
from
Macclesfield, England
@TalkTalk Cheers, Andy. Could have but no idea of finding out how to change settings. Website would not give me any access. Help appreciated please.
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Julian Hirst
(@Julestair) reported
from
Biddulph Moor, England
@TalkTalk Perhaps encourage your call centre staff to a) listen, b) attempt to be empathetic when dealing with a 90 year old customer who isn’t IT savvy, c) not patronise the son who is trying to help her. I’d be more than happy to speak to someone or put something in writing.
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Liam Coxon
(@LIAMCOXON1) reported
from
Stoke-on-Trent, England
@Sickpillow @TalkTalk No it’s just shit internet 😉
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk My mum is one of the 1.5m high risk people who need to self isolate for 12 weeks. She hasn’t had broadband since the 25th March. Your customer care lines are closed & she can’t remember the details to get on to online account.
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Lottie Buckley
(@lottie_buckley) reported
from
Buxton, England
@sadpunx101 @TalkTalk To reiterate ALL I WANT TO DO IS RESET AN EMAIL PASSWORD. I could share screenshot after screenshot of the painful conversations I’ve been having with the ‘customer support team’ via DM and I feel like I’m just getting template replies that are nowhere near solving the problem.
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Lottie Buckley
(@lottie_buckley) reported
from
Buxton, England
@sadpunx101 @TalkTalk Thanks lovely! If only it was you helping with my enquiry 😉 I can’t waste any more time or energy on this pathetic and shocking ‘customer service’. Next steps - help them switch to Sky. Job done!
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk I spoke to customer services Friday night as I first reported my home WiFi problem of it never working and being unable to use it more than 28 days ago it has been marked on my file I am entitled to cancel. I would like this to be actioned please
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𝙎𝙩𝙪
(@Sickpillow) reported
from
Stoke-on-Trent, England
@JoJoA27608046 @TalkTalk Thats not too bad then knowing others are...although Jades got me doing the living room, need the internet back so i can go back to being lazy 😂
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk Customer service has been awful. We are very disappointed
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Kirsty
(@kwhitfield_xx) reported
from
Sandbach, England
@TalkTalk are thieving lying b****** I first reported my issue 9th September, I spent an hour and a half on the phone to a supervisor last week who informed me I was well within my rights to cancel with no charge but to please allow them 48 hours to see if fixes worked.
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Christopher Jones
(@Jonesey4492) reported
from
Stoke-on-Trent, England
@beckyjennifersw @TalkTalk I often use Twitter to **** off poor service from companies.
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Chris Wilson
(@landychris02) reported
from
Stoke-on-Trent, England
Can’t believe the disgusting service from #talktalk after house destroyed in flood
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Julian Hirst
(@Julestair) reported
from
Biddulph Moor, England
It’s always nice to have anecdotes of bad customer service when facilitating customer care courses. So a huge “thank you” to @TalkTalk @TalkTalkGroup for providing me with fresh examples with which to horrify future delegates .
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Karen Templeton
(@kmtnw) reported
from
Newcastle-under-Lyme District, England
@TalkTalk If that were the case she would have been connected by now. I was encouraged to open a new account assured that she would be reconnected immediately. That never happened!
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Thom Paxton
(@blackpoolguy79) reported
from
Stoke-on-Trent, England
@TalkTalk shocking service from your company. My mum is vulnerable & hasn’t had working b’band since March 25th but can’t speak 2 anyone 2 sort it as your phone lines don’t answer. Also started a conversation here last week through DM. Was speaking to Jo & then he/she just left!
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Wayne Alex Steiner
(@wasteiner) reported
from
Congleton, England
@TalkTalk these people are useless, look is like I’m ringing up tomorrow to cancel. #rudecustomerservice
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sean lockett
(@seanlockett) reported
from
Forsbrook, England
@TalkTalk internet Bern dropping out for 3 days now in st3 postcode. I know it's not just me as people I know having same issues. What's going on as I cannot work and losing money.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Jackie Jackson
(@JackieJ40969592) reported
@TalkTalk talktalk boardband a cooling off period if new contract 14 days. If they carry on with contract service and if no pre contractual information u have over a year to cancel. Not happy with service ofcom there to complain. Consumers. U can not trust.
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Anita Hoener
(@AnitaHoener1) reported
@TalkTalk I have been an active customer of yours since 2017. In Dec. 2022 due to flooding the electricity blew + my flat had to be evacuated. At that time I lost internet access + no longer have access to my registered email account & telephone numbers. Please DM to recontact.
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Jackie Jackson
(@JackieJ40969592) reported
@hrsnkate @TalkTalk Dont put up with it. Ofcom help consumers help line
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@gunnasaurus##
(@gunnasaurus1) reported
@TalkTalk how shite are your customer services - total waste of time
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Monika Toth
(@Mxpbold2000) reported
@dazol4nau @TalkTalk Mine is down again.🙈
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Jackie Jackson
(@JackieJ40969592) reported
@TalkTalk talktalk i had to make contact on review sites as they were doing ***** tricks not confirming contract ended on 31st dec 2022 so they can carry on billing.. Putting phone down just as u thought u were getting some where. Not 2 b trusted
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Jackie Jackson
(@JackieJ40969592) reported
@uklipspeaker @TalkTalk 14 days cooling of period if new contract. Over a year to cancel if they carry on service if u dont receive pre contract information. Ofcom if bad service consumers rights help line. Dontbput up with it
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CMHT ADVOCATE
(@CMHTADVOCATE) reported
@Vanilla_Cowboy @TalkTalk Mine did the same but if you turn the router off for a full 20 minutes then back on again it will rest the whole connection to the network, works fine for me after that
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Bantelopue
(@airishlad) reported
@TalkTalk internet is down in Partick , Glasgow, can you please let us know the estimated time for resolution?
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Beverley Calverley
(@BeeCalverley) reported
@TalkTalk @TalkTalkGroup is there a problem with your online service? Your website doesn’t seem to be working. Your repeated telephone holding message is garbled. Changes we have requested last December are still being billed.