TalkTalk outages and service status in Biddulph Moor, England
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- TalkTalk generated 0 outage signals in the last 24 hours around Biddulph Moor, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Biddulph Moor, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Biddulph Moor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Biddulph Moor, England
Latest outage, problems and issue reports in Biddulph Moor and nearby locations:
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Karen Line (@SWChesterton) reported from Newcastle-under-Lyme District, England@TalkTalk very disappointing #customerservice. trying to sort issues with service since Dec, many hours on phone/online chat. Returned router for refund, provided proof of posting, Royal Mail website confirms delivered & you’re still saying no refund because not received #fedup
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Thom Paxton (@blackpoolguy79) reported from Stoke-on-Trent, England@TalkTalk shocking service from your company. My mum is vulnerable & hasn’t had working b’band since March 25th but can’t speak 2 anyone 2 sort it as your phone lines don’t answer. Also started a conversation here last week through DM. Was speaking to Jo & then he/she just left!
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J O S H U A _ N I C H O L A S 🇬🇧 (@_atlanticbarber) reported from Sandbach, England@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.
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James (@jimbobinnes79) reported from Werrington, England@Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.
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Julian Hirst (@Julestair) reported from Biddulph Moor, EnglandIt’s always nice to have anecdotes of bad customer service when facilitating customer care courses. So a huge “thank you” to @TalkTalk @TalkTalkGroup for providing me with fresh examples with which to horrify future delegates .
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LYNSEY SANKEY (@lynseysankey) reported from Macclesfield, England@TalkTalk I have written to you 3 times (today been 4) and even though you said you were going to close my broadband, and nothing more was due, you have sent a debt collection letter. Today I rang AGAIN and you hung up then you said that your computers were down #useless
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𝙎𝙩𝙪 (@Sickpillow) reported from Stoke-on-Trent, England@TalkTalk Hi weve logged in to the account and done a line check...says a problem and that you will look into it within the next 2-3 working days
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Chris Wilson (@landychris02) reported from Stoke-on-Trent, EnglandCan’t believe the disgusting service from #talktalk after house destroyed in flood
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Christopher Jones (@Jonesey4492) reported from Stoke-on-Trent, England@beckyjennifersw @TalkTalk I often use Twitter to **** off poor service from companies.
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Karen Templeton (@kmtnw) reported from Newcastle-under-Lyme District, England@TalkTalk Customer service has been awful. We are very disappointed
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sean lockett (@seanlockett) reported from Forsbrook, England@TalkTalk internet Bern dropping out for 3 days now in st3 postcode. I know it's not just me as people I know having same issues. What's going on as I cannot work and losing money.
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Chesney (@GetLowGetLaid) reported from Buxton, England@TalkTalk O I'm gonna DM you alright. Give your **** company a mouth full.. pay for faster fiber. Wake up to a poxy connection of 4mbps now I'm at 49mbps. I pay for faster 150.. where the **** is my 150mbps
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Chesney (@GetLowGetLaid) reported from Buxton, England@TalkTalk Really it's took all this time to get to the issue. Man my electricity that was down due to a snow storm was fixed quicker than this. #exchange
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Kirsty (@kwhitfield_xx) reported from Sandbach, England@TalkTalk I spoke to customer services Friday night as I first reported my home WiFi problem of it never working and being unable to use it more than 28 days ago it has been marked on my file I am entitled to cancel. I would like this to be actioned please
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J O S H U A _ N I C H O L A S 🇬🇧 (@_atlanticbarber) reported from Sandbach, England@TalkTalk I need a number to speak to someone please. Your online service and call following prompts are shocking. This is a great way to lose custom. Very unhappy!
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Chesney (@GetLowGetLaid) reported from Buxton, England@TalkTalk you WiFi boxes are ****... Get back from holiday only to find once again it's not working. Had an engineer out while I was away. Literally at the point your box is going in the bin and cancelling your contact. My sister made me aware she's had no internet for 4 days...
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Chesney (@GetLowGetLaid) reported from Buxton, England@TalkTalk You know what I can't be arsed to go through the process tonight... I wanna go bed. I'm making you aware once again for about the 4th time in 6month I'm without internet... Sort your **** out before I loose my **** Sk17...
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David Williams (@david4lcs) reported from Stoke-on-Trent, England@TalkTalk Internet down in Stoke on Trent. Turned on reset etc but still not able to access Internet. Says either connected no Internet or unable to connect. Is this a known problem? Any advice please?
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Lottie Buckley (@lottie_buckley) reported from Buxton, England@sadpunx101 @TalkTalk To reiterate ALL I WANT TO DO IS RESET AN EMAIL PASSWORD. I could share screenshot after screenshot of the painful conversations I’ve been having with the ‘customer support team’ via DM and I feel like I’m just getting template replies that are nowhere near solving the problem.
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NWG (@northwestgolf01) reported from Sandbach, England@TalkTalk we’ve later found out no call back was scheduled. We work from home but haven’t been able to with no internet. This is shocking servicing. Your call center staff have no customer care skills what so ever. This will be escalated further!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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john stewart (@johnstewar88) reported@CruellaDeBreck2 @TalkTalk That's awful, absolutely terrible. Company @CruellaDeBreck2
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Agent PBA (@butchermatt) reported@TalkTalk Customer service don't listen, don't care, don't empathise & appear to have no humanity. Don't tell me you have rules and procedures when I'm not asking you to break any rules or procedures. I want to pay a final bill & return your equipment. Nothing confidential there!
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Agent PBA (@butchermatt) reported@TalkTalk If I'm moving out of a flat why send me a return bag for the routers TO THE OLD ADDRESS? I need it sending to the new address or to a friend who can post them back! Help!!!
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mpc (@Scampicus) reported@TalkTalk It’s an absolute joke. You ask irrelevant questions via your chat bot and then hang up telling me you’ve tested. I have had no chance to explain the problem. Worst customer service I’ve come across in years. And ‘ phoning on behalf of someone with a disability
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Dave O (@llqdave) reported@TalkTalk @WF2K_ You can see why so many customers refuse to deal with the social media team. We know you can't do anything to help, and the only thing you can do is push us back to the non-functioning team that we are complaining about. Until management starts managing, #Talktalk is best avoided
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TalkTalk (@TalkTalk) reported@Jimmyborofan Hi there Jim. I am sorry to hear that you been having issues getting access to your account. Please note that your account number is visible on the correspondences that TalkTalk send to you. You can also get it on MyAccount. Please send us a DM for further assistance. -Phili
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sabu zachariah (@sabu_maramon) reported@TalkTalk Thanks for the reply I have 6 months no land lines ( lots of issues because of that I wasn’t aware of) anyway sorted BB speed is low / sometimes buffering, for months, OR engineer came solve this problem, now I have to pay his fees ?? Your manager can’t solve this issue,
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TalkTalk (@TalkTalk) reported@Martin_Law Hi there Martin. Please note that as an active TalkTalk broadband customer you will not be charged for the email services, you will continue to utilize your emails for free. We’ve continued to provide your TalkTalk email service free of charge for some time. -Phili
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TonyHol 🏴 (@tonhol67) reported@TalkTalk Hi, I've logged on to my account a few times this morning to look at what offers are available to me. It's get to the Finalising a few things page and then I just get the spinning circle. Is the site down? Cheers
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SKG k1kura55 お尻を蹴る (@k1kura55) reported@saltyy_savage Im talktalk and pay 37 for 900mb. Never had an issue with them or my internet