TalkTalk Outage Report in Buxton, Derbyshire, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Buxton, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Buxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (72%)
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Wi-fi (10%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Buxton, England
Latest outage, problems and issue reports in Buxton and nearby locations:
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Janet Negus
(@jnegus1) reported
from
Cheadle Hulme, England
@TalkTalk we upgraded our broadband at the end of may. There was also a fault with the phone line. A guy from openreach came and fixed it, however the phone line is dead again. Can you help?
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Emma
(@Emma_K__) reported
from
Stockport, England
@megaamazingman @TalkTalk Hard to tell if it's a problem our end or theirs tho and could be sat here for ages waiting 🤓 I'd rather complain too quickly and be able to carry on with my work 🙈
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Emma
(@Emma_K__) reported
from
Stockport, England
@TalkTalk @njb1986 Down in sk3 too 😒
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Julian Hirst
(@Julestair) reported
from
Biddulph Moor, England
@TalkTalk Perhaps encourage your call centre staff to a) listen, b) attempt to be empathetic when dealing with a 90 year old customer who isn’t IT savvy, c) not patronise the son who is trying to help her. I’d be more than happy to speak to someone or put something in writing.
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Chesney
(@GetLowGetLaid) reported
from
Buxton, England
@TalkTalk Really it's took all this time to get to the issue. Man my electricity that was down due to a snow storm was fixed quicker than this. #exchange
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Kyle
(@KyleT812) reported
from
Stockport, England
@TalkTalk hi, due to go live with you on Thursday, not received the router yet. Help.
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Matthew Cheetham
(@MatthewCheetham) reported
from
Cheadle Hulme, England
@TalkTalk has cut off a vulnerable 89 year old customer 3 days before the end of a telephone and internet contract, failed to call me as promised and then asked to speak to my bereaved mother, having been told she had passed away :( @Ofcom
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Ben Pitt
(@Bennyboy_P) reported
from
Macclesfield, England
@TalkTalk no broadband or phone services for TalkTalk customers in Rainow, Cheshire. Can’t get through to a human on the phone. No phone reception in the village so have to drive to get signal to write this. DM me please!!!
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Julian Hirst
(@Julestair) reported
from
Biddulph Moor, England
It’s always nice to have anecdotes of bad customer service when facilitating customer care courses. So a huge “thank you” to @TalkTalk @TalkTalkGroup for providing me with fresh examples with which to horrify future delegates .
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Max
(@shinyperson) reported
from
Whaley Bridge, England
@nasherich I had the same with TalkTalk. I coukd guarantee the issue was their side but they refused to even acknowledge the existence of an issue until I swapped the kit out. So I set my modem's MAC address to appear as their's.
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K B
(@KarenBlaikie) reported
from
Poynton, England
@TalkTalk customer service is the worst! On hold for 10 minutes then operator hung up. Disgraceful.
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Daniel Taylor
(@DanAaronTaylor) reported
from
Stockport, England
@TalkTalk any problems with fibre broadband in Stockport SK5? Connection up for a few minutes then dropping. Router restart not solved. Thanks.
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Mathew Eyre, Esq
(@cricketer400no) reported
from
Buxton, England
Yet again no Internet with @TalkTalk I'm trying to watch the cricket. Poor. Very poor. #ashes
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Simon Calderbank
(@simoncalderbank) reported
from
Macclesfield, England
@TalkTalk Cheers, Andy. Could have but no idea of finding out how to change settings. Website would not give me any access. Help appreciated please.
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Mr P Henshall
(@MrHenshall_PE) reported
from
Bollington, England
Amazing service from @TalkTalk. Two weeks ago told them my router was broken, they said a new one would be with me in 2 days! Two weeks later find out they never processed the order so will have to wait an extra 5 days!! #getin 🤙🏻🤙🏻
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Lottie Buckley
(@lottie_buckley) reported
from
Buxton, England
@sadpunx101 @TalkTalk Thanks lovely! If only it was you helping with my enquiry 😉 I can’t waste any more time or energy on this pathetic and shocking ‘customer service’. Next steps - help them switch to Sky. Job done!
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Chesney
(@GetLowGetLaid) reported
from
Buxton, England
@TalkTalk I have no internet, please help.!
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kevin mousley
(@kevinmousley) reported
from
Stockport, England
@AyoCaesar not just data breach.. this from Campaign in 2015 "TalkTalk is one of the worst performing ISPs for customer service, receiving more complaints than the industry average, according to Ofcom stats last year".
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Lottie Buckley
(@lottie_buckley) reported
from
Buxton, England
@sadpunx101 @TalkTalk To reiterate ALL I WANT TO DO IS RESET AN EMAIL PASSWORD. I could share screenshot after screenshot of the painful conversations I’ve been having with the ‘customer support team’ via DM and I feel like I’m just getting template replies that are nowhere near solving the problem.
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chantalle Stone
(@ChantalleStone) reported
from
Stockport, England
@RSdriver00 @TalkTalk I wish I could say the same they are shocking and I have resorted to a hand written letter to see if that gives me any resolve. They have been useless and not fixed the problems and I’m still being charged for a service I’m not getting.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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John Stealer 💙
(@JohnStealer) reported
@TalkTalk I still have no broadband since Friday @TalkTalk. Could you please let me know if the engineer is working on reconnecting me and when you expect that the service you are supposed to be providing will be reinstated?
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pat
(@pat11669019) reported
@TalkTalk you’re now doing a deal with #netflix - is that available for existing customers or just a new customer deal? #talktalk #broadband
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Hamish
(@iammrazul) reported
@TalkTalk sat next to a mate who is in tears as they’ve just lost their father and are trying to settle his account. 3 times they’ve called you, all calls have taken near an hour and they get bumped off. I don’t want your help, just want to shame your contempt for service.
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Redraspberry
(@redraspberry61) reported
@TalkTalk my 94 yr old father with dementia has gone into care and I can’t contact anyone to cancel his contract. Your bill states you have a live chat tab but you don’t and I can’t get through by phone. Please help as he is being charged for a service he doesn’t use.
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Anurag
(@Anurag37635159) reported
@TalkTalk please can you guide me how to reach and cancel my account? Thanks
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coinmaster
(@Bitcoinmasonry) reported
@TalkTalk Horrendous customer service, please do not put yourself through the anguish my partner has been through with this company
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paul frisby
(@paulfriz71) reported
@TalkTalk really are the worst company I've EVER dealt with, stay away people!! #conmerchants
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Roberto Perdoni
(@PerdoniRoberto) reported
@TalkTalk just spend 50 minutes trying to change my deceased mother in law account details over to my father in law, worst reception on the line, going round the houses to make simple request!! Probably the worst service I have ever experienced! Disgraceful for communication co!
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Karen
(@KarenB220166) reported
@TalkTalk I’m sorry but I’m not speaking to another of your advisors I just want to cancel the contract
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Mr Aidan
(@MrAidan8) reported
@TalkTalk Every day you say this **** and every day your customer service team display a staggering level of incompetence. My dog could achieve more with a laptop. Nokulunga, the latest in a long line of people to fob me off because they can't be bothered