TalkTalk outages and service status in Buxton, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Buxton, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Buxton, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Buxton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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TalkTalk Issues Reports Near Buxton, England
Latest outage, problems and issue reports in Buxton and nearby locations:
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Julian Hirst (@Julestair) reported from Biddulph Moor, EnglandIt’s always nice to have anecdotes of bad customer service when facilitating customer care courses. So a huge “thank you” to @TalkTalk @TalkTalkGroup for providing me with fresh examples with which to horrify future delegates .
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Julian Hirst (@Julestair) reported from Biddulph Moor, England@TalkTalk Perhaps encourage your call centre staff to a) listen, b) attempt to be empathetic when dealing with a 90 year old customer who isn’t IT savvy, c) not patronise the son who is trying to help her. I’d be more than happy to speak to someone or put something in writing.
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Melanie Moriarty (@MelanieMoriart3) reported from Bredbury, England@TalkTalk I have no internet no TV and now the phone is crackling that bad that I cannot use it. I phoned twice last night to speak to two imbeciles that didn't help and I have now been messaging since 9am this morning and have been asked twice for my name a d phone number
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Matthew Cheetham (@MatthewCheetham) reported from Cheadle Hulme, England@TalkTalk has cut off a vulnerable 89 year old customer 3 days before the end of a telephone and internet contract, failed to call me as promised and then asked to speak to my bereaved mother, having been told she had passed away :( @Ofcom
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Max (@shinyperson) reported from Whaley Bridge, England@CruisingTheCut TalkTalk have come up cheapest for us every renewal for the last six years. Good service too, when we've had line issues it's always been fixed within 24 hours.
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Caroline Allen (@_caroallen_) reported from Macclesfield, EnglandWarning to anyone thinking about switching to @TalkTalk - DON'T DO IT - abysmal customer service.
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Lottie Buckley (@lottie_buckley) reported from Buxton, England@sadpunx101 @TalkTalk To reiterate ALL I WANT TO DO IS RESET AN EMAIL PASSWORD. I could share screenshot after screenshot of the painful conversations I’ve been having with the ‘customer support team’ via DM and I feel like I’m just getting template replies that are nowhere near solving the problem.
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Lottie Buckley (@lottie_buckley) reported from Buxton, England@sadpunx101 @TalkTalk Thanks lovely! If only it was you helping with my enquiry 😉 I can’t waste any more time or energy on this pathetic and shocking ‘customer service’. Next steps - help them switch to Sky. Job done!
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Simon Calderbank (@simoncalderbank) reported from Macclesfield, England@TalkTalk Cheers, Andy. Could have but no idea of finding out how to change settings. Website would not give me any access. Help appreciated please.
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Kyle (@KyleT812) reported from Stockport, England@TalkTalk hi, due to go live with you on Thursday, not received the router yet. Help.
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Mr P Henshall (@MrHenshall_PE) reported from Bollington, EnglandAmazing service from @TalkTalk. Two weeks ago told them my router was broken, they said a new one would be with me in 2 days! Two weeks later find out they never processed the order so will have to wait an extra 5 days!! #getin 🤙🏻🤙🏻
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Chesney (@GetLowGetLaid) reported from Buxton, England@TalkTalk You know what I can't be arsed to go through the process tonight... I wanna go bed. I'm making you aware once again for about the 4th time in 6month I'm without internet... Sort your **** out before I loose my **** Sk17...
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Janet Negus (@jnegus1) reported from Cheadle Hulme, England@TalkTalk we upgraded our broadband at the end of may. There was also a fault with the phone line. A guy from openreach came and fixed it, however the phone line is dead again. Can you help?
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K B (@KarenBlaikie) reported from Poynton, England@TalkTalk customer service is the worst! On hold for 10 minutes then operator hung up. Disgraceful.
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chantalle Stone (@ChantalleStone) reported from Stockport, England@RSdriver00 @TalkTalk I wish I could say the same they are shocking and I have resorted to a hand written letter to see if that gives me any resolve. They have been useless and not fixed the problems and I’m still being charged for a service I’m not getting.
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Chesney (@GetLowGetLaid) reported from Buxton, England@TalkTalk Really it's took all this time to get to the issue. Man my electricity that was down due to a snow storm was fixed quicker than this. #exchange
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Emma (@Emma_K__) reported from Stockport, England@megaamazingman @TalkTalk Hard to tell if it's a problem our end or theirs tho and could be sat here for ages waiting 🤓 I'd rather complain too quickly and be able to carry on with my work 🙈
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Chesney (@GetLowGetLaid) reported from Buxton, England@TalkTalk you WiFi boxes are ****... Get back from holiday only to find once again it's not working. Had an engineer out while I was away. Literally at the point your box is going in the bin and cancelling your contact. My sister made me aware she's had no internet for 4 days...
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LYNSEY SANKEY (@lynseysankey) reported from Macclesfield, England@TalkTalk I have written to you 3 times (today been 4) and even though you said you were going to close my broadband, and nothing more was due, you have sent a debt collection letter. Today I rang AGAIN and you hung up then you said that your computers were down #useless
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Mary Holmes (@maryholmes61) reported@TalkTalk If it's quicker for me to deal with you then okay. But Im anxious im missing important emails. Please help.
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☮️ John Fielder - #NeverAgain for anyone (@JohnFielder1) reportedHad @talktalk full fibre for 9 days now. Not impressed as it has never worked. They have set up their end incorrectly, and seem in no hurry to fix it. Their engineer not coming until Tuesday pm Not sure why they insist on an engineer to my house as the problem isn't here
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Graeme M (@graeme_manley) reported@TalkTalk are by far the worst company in the UK at present, their customer service and prices are insanely bad. I hope this company does not exist in the next 12 months. There will be no job losses as I'm sure they employ zero staff
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Marcus (@Marcus70672192) reportedAll telecom companies are brutally awful these days. Been saying it for a while. I have talktalk internet. And for tv services I just use Amazon Prime and sub to sports things as necessary. Don't want to be locked into any contracts with these feral animals.
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angela pring (@homegoal) reported@TalkTalk I would recommend to anyone not to bother going with Talktalk for their broadband as the customer service is shocking. You can only talk to someone online not a physical person and you just get fobbed off and mislead and your issue don’t get fixed
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Agent PBA (@butchermatt) reported@TalkTalk Customer service don't listen, don't care, don't empathise & appear to have no humanity. Don't tell me you have rules and procedures when I'm not asking you to break any rules or procedures. I want to pay a final bill & return your equipment. Nothing confidential there!
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Twiggy Bigwood (@devilscustard) reportedHey @TalkTalk Your debt recovery company, Moorcroft, have just said they are instructed by you to collect an overdue debt. They are saying they might be able to ‘unbar our services’ if we pay. Considering that you have never given us the service which we paid you for, consistently, for over four years, it is rather ironic. You sent four engineers - two of which gave completely conflicting advice which cost us money - and our account was for fibre broadband. There is NO fibre broadband where we live. Should we send you a bill for four years of payments for non-service? I believe our bill will be considerably larger. Address this problem correctly. Apologise for utterly appalling customer service and call off your spurious claims. You owe your customers for false promises and no service.
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CyborgCybernat (@RabMcPhoto) reportedHey @TalkTalk what's going on? I've just found out that my landline isn't working. When I pick up the handset, the line is dead, and when I ring the # I get the engaged signal. Please get this sorted ASAP; I'm very ill & need to be able to contact my medical team at all times.
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Mini67!x (@jellywellys99) reported@TalkTalk what a shameful company to send a disabled customer and email with DAGGERS as bullet points! I am trying to set up a payment plan to pay my final bill but refused as I'm no longer a customer I am struggling with debt I will be taking this to the papers!
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Mark smith (@digsec_mark) reported@dcbain21 @TalkTalk @dcbain21 we are testing shutting you down as Man United might actually have a decent league season for the first time since 2013 🙃