TalkTalk outages and service status in Werrington, England
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Werrington, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Werrington, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Werrington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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TalkTalk Issues Reports Near Werrington, England
Latest outage, problems and issue reports in Werrington and nearby locations:
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Kirst (@Mama_Kirst) reported from Stoke-on-Trent, England@TalkTalk Hiya, I have no internet connection st1, Stoke-on-Trent. New customer too so this is disappointing. Everything is fine on my account. The router is flashing constantly. Is there a problem locally?
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Thom Paxton (@blackpoolguy79) reported from Stoke-on-Trent, England@TalkTalk shocking service from your company. My mum is vulnerable & hasn’t had working b’band since March 25th but can’t speak 2 anyone 2 sort it as your phone lines don’t answer. Also started a conversation here last week through DM. Was speaking to Jo & then he/she just left!
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sean lockett (@seanlockett) reported from Forsbrook, England@TalkTalk internet Bern dropping out for 3 days now in st3 postcode. I know it's not just me as people I know having same issues. What's going on as I cannot work and losing money.
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George Moore (@OfficialGMoore) reported from Eccleshall, EnglandHad some of the worst service from @ScottishPower in recent days. Changeover from @TalkTalk now into day 3, and still no broadband. Not good enough. As a result, we are very far behind in our work. Completely unacceptable levels of service.
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J O S H U A _ N I C H O L A S 🇬🇧 (@_atlanticbarber) reported from Sandbach, England@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.
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Liam Coxon (@LIAMCOXON1) reported from Stoke-on-Trent, England@Sickpillow @TalkTalk No it’s just shit internet 😉
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𝙎𝙩𝙪 (@Sickpillow) reported from Stoke-on-Trent, England@TalkTalk Hi weve logged in to the account and done a line check...says a problem and that you will look into it within the next 2-3 working days
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𝙎𝙩𝙪 (@Sickpillow) reported from Stoke-on-Trent, England@JoJoA27608046 @TalkTalk Thats not too bad then knowing others are...although Jades got me doing the living room, need the internet back so i can go back to being lazy 😂
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NWG (@northwestgolf01) reported from Sandbach, England@TalkTalk we’ve later found out no call back was scheduled. We work from home but haven’t been able to with no internet. This is shocking servicing. Your call center staff have no customer care skills what so ever. This will be escalated further!
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Christopher Jones (@Jonesey4492) reported from Stoke-on-Trent, England@beckyjennifersw @TalkTalk I often use Twitter to **** off poor service from companies.
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James (@jimbobinnes79) reported from Werrington, England@Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.
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Thom Paxton (@blackpoolguy79) reported from Stoke-on-Trent, England@TalkTalk My mum is one of the 1.5m high risk people who need to self isolate for 12 weeks. She hasn’t had broadband since the 25th March. Your customer care lines are closed & she can’t remember the details to get on to online account.
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Chris Wilson (@landychris02) reported from Stoke-on-Trent, EnglandCan’t believe the disgusting service from #talktalk after house destroyed in flood
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Julian Hirst (@Julestair) reported from Biddulph Moor, EnglandIt’s always nice to have anecdotes of bad customer service when facilitating customer care courses. So a huge “thank you” to @TalkTalk @TalkTalkGroup for providing me with fresh examples with which to horrify future delegates .
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J O S H U A _ N I C H O L A S 🇬🇧 (@_atlanticbarber) reported from Sandbach, England@TalkTalk I need a number to speak to someone please. Your online service and call following prompts are shocking. This is a great way to lose custom. Very unhappy!
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Kirsty (@kwhitfield_xx) reported from Sandbach, England@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Kirsty (@kwhitfield_xx) reported from Sandbach, England@TalkTalk are thieving lying b****** I first reported my issue 9th September, I spent an hour and a half on the phone to a supervisor last week who informed me I was well within my rights to cancel with no charge but to please allow them 48 hours to see if fixes worked.
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David Williams (@david4lcs) reported from Stoke-on-Trent, England@TalkTalk Internet down in Stoke on Trent. Turned on reset etc but still not able to access Internet. Says either connected no Internet or unable to connect. Is this a known problem? Any advice please?
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Kirsty (@kwhitfield_xx) reported from Sandbach, England@TalkTalk I spoke to customer services Friday night as I first reported my home WiFi problem of it never working and being unable to use it more than 28 days ago it has been marked on my file I am entitled to cancel. I would like this to be actioned please
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Julian Hirst (@Julestair) reported from Biddulph Moor, England@TalkTalk Perhaps encourage your call centre staff to a) listen, b) attempt to be empathetic when dealing with a 90 year old customer who isn’t IT savvy, c) not patronise the son who is trying to help her. I’d be more than happy to speak to someone or put something in writing.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Twiggy Bigwood (@devilscustard) reportedHey @TalkTalk Your debt recovery company, Moorcroft, have just said they are instructed by you to collect an overdue debt. They are saying they might be able to ‘unbar our services’ if we pay. Considering that you have never given us the service which we paid you for, consistently, for over four years, it is rather ironic. You sent four engineers - two of which gave completely conflicting advice which cost us money - and our account was for fibre broadband. There is NO fibre broadband where we live. Should we send you a bill for four years of payments for non-service? I believe our bill will be considerably larger. Address this problem correctly. Apologise for utterly appalling customer service and call off your spurious claims. You owe your customers for false promises and no service.
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Deelo (@DeeloOfficial) reported@TalkTalkBiz Hi, I’m a Utility Warehouse broadband customer. Since switching from Vodafone, my PS5 has had severe online gaming lag. Could this be due to latency or routing on the TalkTalk Wholesale network? Any advice would be appreciated.
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Reece (@_ReeceDouglas) reported@MrRoflWaffles Should see if @zeninternet operate in your area! I swapped over to them last year from TalkTalk and it's never dropped below what I pay for! their customer service is incredible too whenever I've called (Payment issues)
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jon baldwin (@JGBalders) reported@TalkTalk customer service is ridiculous, I have made a data access requests under GDPR on a number of occassions with the person or AI bot who is supposedly dealing with my complaint, and it has yet to be achknowledged let alone actioned. I have asked to cancel my service
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Erin (@erin_perin) reported@TalkTalk your customer service is beyond poor, I have been without reliable internet for 12 days now. Your phone team are utterly clueless and your complaints manager doesn’t phone when he says he will. How do I cancel my internet with immediate effect?
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Dave O (@llqdave) reported@petergrant076 @TalkTalk @Ofcom They appear to be going bust. They are desperate not to issue refunds, or make goodwill payments if they can possibly avoid it. They've even dropped their X based support to save costs.
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Susan 💜🤍💚 (@HoneybourneFarm) reported@theospreyuk @Shiv_who_burns It's difficult to get hold of someone to actually talk to on this. All I want to know is if I cancel my BT landline (as I don't need it), will it cause problems with my separate Talktalk broadband! I shall persevere!
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FabFlamingoTuitionCo (@fab_flamingoo) reportedSpent 2 hrs 20 mins trying to resolve an issue with @TalkTalk. Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. @TalkTalk
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ḉнαґℓ◎ṫтe 🏴🇦🇷 (@CECKane) reported@TalkTalk who do I contact regarding my bill? I’m paying for a service that doesn’t work.
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Channelnotinuse (@channelnotinuse) reported@RichardCurry7 @rockchic666 @TalkTalk taken me about 2 yrs to get them to own up to mistakes including issues with connections glad I switched to BT & they will not & never get another payment from me again