TalkTalk Outage Report in Werrington, Staffordshire, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Werrington, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Werrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (73%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Werrington, Staffordshire, England
The most recent TalkTalk outage reports came from the following cities: Stoke-on-Trent.
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Community Discussion
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TalkTalk Issues Reports Near Werrington, England
Latest outage, problems and issue reports in Werrington and nearby locations:
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Kirsty (@kwhitfield_xx) reported from Sandbach, England
@TalkTalk I spoke to customer services Friday night as I first reported my home WiFi problem of it never working and being unable to use it more than 28 days ago it has been marked on my file I am entitled to cancel. I would like this to be actioned please
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Thom Paxton (@blackpoolguy79) reported from Stoke-on-Trent, England
@TalkTalk My mum is one of the 1.5m high risk people who need to self isolate for 12 weeks. She hasn’t had broadband since the 25th March. Your customer care lines are closed & she can’t remember the details to get on to online account.
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𝙎𝙩𝙪 (@Sickpillow) reported from Stoke-on-Trent, England
@TalkTalk Hi weve logged in to the account and done a line check...says a problem and that you will look into it within the next 2-3 working days
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George Moore (@OfficialGMoore) reported from Eccleshall, England
Had some of the worst service from @ScottishPower in recent days. Changeover from @TalkTalk now into day 3, and still no broadband. Not good enough. As a result, we are very far behind in our work. Completely unacceptable levels of service.
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Kirsty (@kwhitfield_xx) reported from Sandbach, England
@TalkTalk are thieving lying b****** I first reported my issue 9th September, I spent an hour and a half on the phone to a supervisor last week who informed me I was well within my rights to cancel with no charge but to please allow them 48 hours to see if fixes worked.
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Kirsty (@kwhitfield_xx) reported from Sandbach, England
@TalkTalk It’s really bad Netflix either won’t connect or constantly disconnects my phone won’t stay connected and having to use my partners 3G hotspot with @ThreeUK just to use WiFi!
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Karen Templeton (@kmtnw) reported from Newcastle-under-Lyme District, England
@TalkTalk If that were the case she would have been connected by now. I was encouraged to open a new account assured that she would be reconnected immediately. That never happened!
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Thom Paxton (@blackpoolguy79) reported from Stoke-on-Trent, England
@TalkTalk shocking service from your company. My mum is vulnerable & hasn’t had working b’band since March 25th but can’t speak 2 anyone 2 sort it as your phone lines don’t answer. Also started a conversation here last week through DM. Was speaking to Jo & then he/she just left!
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sean lockett (@seanlockett) reported from Forsbrook, England
@TalkTalk internet Bern dropping out for 3 days now in st3 postcode. I know it's not just me as people I know having same issues. What's going on as I cannot work and losing money.
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𝙎𝙩𝙪 (@Sickpillow) reported from Stoke-on-Trent, England
@JoJoA27608046 @TalkTalk Thats not too bad then knowing others are...although Jades got me doing the living room, need the internet back so i can go back to being lazy 😂
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Wayne Alex Steiner (@wasteiner) reported from Congleton, England
@TalkTalk these people are useless, look is like I’m ringing up tomorrow to cancel. #rudecustomerservice
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Ashleigh Wilcockson (@thedinoash) reported from Stoke-on-Trent, England
WiFi’s down and @TalkTalk helpline doesn’t open till 8 😒
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Julian Hirst (@Julestair) reported from Biddulph Moor, England
@TalkTalk Perhaps encourage your call centre staff to a) listen, b) attempt to be empathetic when dealing with a 90 year old customer who isn’t IT savvy, c) not patronise the son who is trying to help her. I’d be more than happy to speak to someone or put something in writing.
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Christopher Jones (@Jonesey4492) reported from Stoke-on-Trent, England
@beckyjennifersw @TalkTalk I often use Twitter to **** off poor service from companies.
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Karen Templeton (@kmtnw) reported from Newcastle-under-Lyme District, England
@TalkTalk Customer service has been awful. We are very disappointed
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Liam Coxon (@LIAMCOXON1) reported from Stoke-on-Trent, England
@Sickpillow @TalkTalk No it’s just shit internet 😉
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Chris Wilson (@landychris02) reported from Stoke-on-Trent, England
Can’t believe the disgusting service from #talktalk after house destroyed in flood
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J O S H U A _ N I C H O L A S 🇬🇧 (@_atlanticbarber) reported from Sandbach, England
@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.
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J O S H U A _ N I C H O L A S 🇬🇧 (@_atlanticbarber) reported from Sandbach, England
@TalkTalk I need a number to speak to someone please. Your online service and call following prompts are shocking. This is a great way to lose custom. Very unhappy!
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Julian Hirst (@Julestair) reported from Biddulph Moor, England
It’s always nice to have anecdotes of bad customer service when facilitating customer care courses. So a huge “thank you” to @TalkTalk @TalkTalkGroup for providing me with fresh examples with which to horrify future delegates .
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Clark (@Han_Clark_) reported
@TalkTalk When will is it likely to be up and running, please? People are trying to work from home and this continued lack of service is truly frustrating!
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LAKDHESI (@lakdhesi) reported
@TalkTalk getting pathetic service at the moment, go live date was 1st dec 2022, tried to get in touch several times, no chance. I was sent an email that i would be going live on 19th jan 2023, even though i have been a customer for talktalk for the past 14 years.
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Brindian Girl (@faffiemore) reported
@TalkTalk A lot of us are facing the same issue so please respond publicly. In any case, I sent you DM yesterday and your reply was “sorry we cannot help” so I sent another DM today before I posted this and you still haven’t responded to it. It’s shocking.
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🇬🇧 Eddie 🇬🇧 (@articeddie) reported
@TalkTalk flashing orange light on my router and No internet, live chat is closed and nobody answering the phone lines #help
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stephen (@steveann34) reported
@TalkTalk my WiFi has been down most of this afternoon?
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Ben Ferguson (@benfergy1989) reported
@TalkTalk who do I contact regarding my router and poor signal upstairs in my house. The range isn't even that far and I'm experiencing poor coverage all the time even for basic browsing
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Rebecca Annoscia (@RebeccaLaura___) reported
@TalkTalk my WiFi has been awful today and had issues with it yesterday as well! Is something going on? I work from home so I need get it sorted please
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Carey (@CareyD63) reported
Is there an email address for general enquiries @TalkTalk broadband? The only email addresses I've found are for 'complaints' which is a little disconcerting for a potential new customer. #talktalk #Broadband
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Lisa C (@LisaC28914184) reported
@TalkTalk can not retrieve my emails from my mobile says problem with maintenance. It’s been like this since Jan what’s going on?
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Alan James Knapper (@alan_knapper) reported
@TalkTalk No point in messaging you this has been going on for over 2 weeks without resolution if you can somehow manage to get openreach's engineers to get a move on that would be something.