TalkTalk Outage in Shrewsbury, Shropshire, England

@TalkTalk I don’t need to check the connection through your service - it’s definitely not working. Will send a DM now as this really needs to be fixed ASAP.

@TalkTalk @edmondson42 Living in Shrewsbury and also having problems with internet - have had no connection since waking up at 8am this morning. Please can you advise.

@Jordanrb96 @TalkTalk Down for us in Radbrook - plusnet

@EmmaYhnell @TalkTalk @TalkTalkGroup Must be a lot of vulnerable people to prioritise if it’s taken them a month. Would now be emailing them and telling them you are going to a new provider and that because they have not been able to start your service you are not paying exit fee.....

@shrutinha @TalkTalk @MoneySavingExp They’re shocking, download speeds never anything like I was paying for and customer service awful. I left for a great deal and service with @virginmedia

Just had my first bill from @TalkTalk, from whom I get the broadband speed I pay for, whereas with @virginmedia I got half what I paid for at twice the price. Should’ve switched in any of those 15 years I was a loyal customer getting terrible customer service!

@TalkTalk I'm having a problems claiming my cash back voucher. I've spent an hour awaiting a manager on your customers service number. DM me please.

@TalkTalk Hi Andy I set up the account on my iPhone my other account is AOL and never have a issue. I’ve downloaded a email app and set my Talktalk account up there and was able to delete all from . Luckily there not downloading again

@TalkTalk I've just noticed you charged me £2.56 this month for "services in advance" - I've been with you for 2 months and the deal I agreed to included the first 3 months free! So why am I being charged anything right now?! Sort this out! Your customer service is appalling!

What's up @TalkTalk, or should I say what's down?

@TalkTalk Total loss of service here in the CF31 area in Wales too!!!! This is not acceptable!!! @TalkTalk

@TalkTalk My internet is down

@TalkTalk why do I have no service? I am currently thinking of leaving you. Disgraceful service lately

@TalkTalk anyone experiencing a sudden crap internet just after refusing their offer to upgrade (and to stick with them for extra 18 months?) Just curious to know if in the only unlucky one. I find hard to believe this is pure coincidence.

@TalkTalk my email has been hacked by someone called cezsar Gimenezz and is sending emails in Cyrillic script. There is now way I can change my password and all emails are being forwarded to them. This is a complete disaster and has disabled my @amazon account. HELP!

Another week leaving an elderly man on his own isolated because you can’t seem to fix a simple landline. One person fails to book the engineers appointment and then when you promise it’s booked, IT DOESNT GO AHEAD. What is wrong with you Talktalk?!?!

@TalkTalk **** still doesn’t work rather just have **** all than have your **** absolute scam

@TalkTalk crashed 3 times again today, messing up the children's online schooling. Over the last year crashed more than once a day. Disgusting service!