TalkTalk Outage in Shrewsbury, Shropshire, England

@shrutinha @TalkTalk @MoneySavingExp They’re shocking, download speeds never anything like I was paying for and customer service awful. I left for a great deal and service with @virginmedia

Just had my first bill from @TalkTalk, from whom I get the broadband speed I pay for, whereas with @virginmedia I got half what I paid for at twice the price. Should’ve switched in any of those 15 years I was a loyal customer getting terrible customer service!

@TalkTalk I'm having a problems claiming my cash back voucher. I've spent an hour awaiting a manager on your customers service number. DM me please.

@TalkTalk Hi Andy I set up the account on my iPhone my other account is AOL and never have a issue. I’ve downloaded a email app and set my Talktalk account up there and was able to delete all from . Luckily there not downloading again

@GarethKerrigan @TalkTalk @unocomm £39.99 (ex VAT) for the broadband - BT retail do it for a similar price (and will include a (much locked down router)); but then you have to put up with their level of service, rather than the much more personal and knowledgable service from the staff at @unocomm

@TalkTalk absolutely awful service from TalkTalk leaving my grandparents without WiFi for nearly a week and never calling back to get it sorted!! How can a company pride themselves in being for everyone when they don’t even care enough to call back - absolutely horrific😡

@TalkTalk Can’t log me in due to tech issues

@TalkTalk I spent nearly 3 hours on the chat and I’m still paying for a service that does work correctly but I’m being told if I buy more kit it should make it better. That can’t be right

@TalkTalk I’m not in I’m at work now but I’m fed up of it going down

@TalkTalk I cancelled it. Weren’t here on time. Continued with @virginmedia as they don’t hang up on me mid conversation as they know how to communicate with their customers.

@TalkTalk Customer services seem to have no power to actually help! On the phone for an hour, left on hold, dropped line, then told we DO need an engineer for £40 that the site told us we didn’t need. So much faff and extra money we don’t have!!

@TheMarkTalbot @Robbill123 @GeoffRogersEU @Pilloque @HyperInertia @razisidd @britainelects Called The GPO to repair my phone in the 1970s phone working within 3 days. People used to complain that was too long! Line not working with TalkTalk a couple of years back over Christmas, over 2 weeks to get it back on and £50 compensation. Take me back anyway.

@TalkTalk Tbh, most of us would like to get decent speeds. Maxing out at 65mbs is just terrible. The UK infrastructure needs looking at.

Finally got through to someone who said they would cancel for me ....... also said I would receive email confirmation........ watch this space @TalkTalk

@TalkTalk My router is flashing orange and I have no internet . Help please !