TalkTalk Outage in Shrewsbury, Shropshire, England

@TalkTalk TalkTalk is a joke I have made 3 attempts to order a TalkTalk TV box and remote control today, phone went dead on me and on chat after 20 mins I was told the system was down

@TalkTalk Is subscription sky channels down in Telford area? No channels available. Error code IPC6011

@TalkTalk I don’t need to check the connection through your service - it’s definitely not working. Will send a DM now as this really needs to be fixed ASAP.

@TalkTalk @edmondson42 Living in Shrewsbury and also having problems with internet - have had no connection since waking up at 8am this morning. Please can you advise.

@Jordanrb96 @TalkTalk Down for us in Radbrook - plusnet

@EmmaYhnell @TalkTalk @TalkTalkGroup Must be a lot of vulnerable people to prioritise if it’s taken them a month. Would now be emailing them and telling them you are going to a new provider and that because they have not been able to start your service you are not paying exit fee.....

@shrutinha @TalkTalk @MoneySavingExp They’re shocking, download speeds never anything like I was paying for and customer service awful. I left for a great deal and service with @virginmedia

Just had my first bill from @TalkTalk, from whom I get the broadband speed I pay for, whereas with @virginmedia I got half what I paid for at twice the price. Should’ve switched in any of those 15 years I was a loyal customer getting terrible customer service!

@TalkTalk I'm having a problems claiming my cash back voucher. I've spent an hour awaiting a manager on your customers service number. DM me please.

@TalkTalk Hi Andy I set up the account on my iPhone my other account is AOL and never have a issue. I’ve downloaded a email app and set my Talktalk account up there and was able to delete all from . Luckily there not downloading again

@TalkTalk our internet is so bad. Trying to watch IPlayer and it buffers every couple of minutes!!! This is a joke, I paid for fast broadband and it’s got worse...

@TalkTalk @TalkTalk I have an engineer due to visit tomorrow morning between 7am-9am as my broadband was not working. The issue is now fixed so I need to cancel. I can't get through to anyone to cancel.

@virginmedia Not a lot since they don’t answer the phone, when it has been reported they advise too reset it but then it’s just the easiest option for you guys, @TalkTalk help me out this contract and get me onboard with you #nopigeonshavebeenharmedYET

@TalkTalk oh my goodness the most awful frustrating service we have ever had. Our broadband has been terrible for the last 4 weeks we called and a new router has been promised 4 times and still no delivery. Customer service keeps saying the same thing. I AM MOVING UNLESS SORTED

@TalkTalk hi, is there a problem in NG12, please? We currently have no internet. Have tried rebooting but the internet light on the router is off. Thanks

@TalkTalk The worst customer service ever experienced. Your call centre (who sound like they are in the middle a busy bar in London city) have caused so much stress and anxiety. Can someone pleased arrange a phone call as soon as possible. #TalkTalk #CustomerService

@TalkTalk ,You truly are horrendous. Even the guy who was going to call me regarding my complaint has cancelled giving no reason whatsoever. Just staggering.

@TalkTalk I managed to get through on the online chat and hopefully the issue is fixed. If it isn’t, I’ll try yet again.

Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Don’t bother with TalkTalk customer service it’s **** #TalkTalk