TalkTalk Outage in Saint Andrews, Fife, Scotland

The @TalkTalk engineer hasn’t come out between 8am and 1pm as arranged. No notice was given, nor has anyone bothered to contact me to apologise or explain. I’ve stayed home all day for this. AND now I’ve on hold for over 17 minutes to no avail. Despicable customer service.

@TalkTalk disappointing customer service today. Over 1hour 20 on phone and spoke to 5 people... over last few weeks have spent over 4hours trying to get an issue solved. Think I’m there now 🤞🏼

The day TalkTalk fix their internet is the day I’ll believe there’s a god!

@TalkTalk No because that will not solve this issue. The router is fine it’s the TalkTalk server & area that is the problem

When will TalkTalk take a telling and fix their internet instead of refusing to take responsibility

Can’t wait for the parents to ditch TalkTalk! Sick & tired of it picking and choosing when it’ll decide to work. Never had any problems with anyone but them

TalkTalk is actually the worst Internet service on the planet!😒

Terrible service from @TalkTalk wifi has been down for two days now and no further forward with a soloution.

@TalkTalk I'm having issues connecting in Dundee...

@TalkTalk Yes we are suffering from bad and intermittent WiFi, you sent us a new router that did not work (it did not boot up at all) and so we have to resort to using our original router that has massive drop outs

@TalkTalk About as fast at resolving the problem as your internet speed shocking

@TalkTalk day after day after day having to put up with terrible speeds and service from you lot. Customer service doesn't seem to care either.

@TalkTalk once again Dundee area internet is down 😠😠😠😠 and when it's up it's as fast as a life sentence

@TalkTalk **** ***** ...

@TalliBlake @TalkTalk They have a habit of doing that, would never use or recommend them

I Demand the service industry creates JOBS for my neighbours. I don't want a computer. I DON'T want a message. If my broadband is down, online chat and websites are fkn USELESS to me. I want a human to talk to. @TalkTalk

@mattvanh @virginmedia Fr? That's strange! It's always been top tier for me with Sky and TalkTalk being the absolute worst in my experiences. Something to do with location and/or signal reception perhaps? Are you in a built up area where fiber isn't generically offered? Or using an old/outdated router?

@TalkTalk looks like your website is broken I was looking at TalkTalk TV to add on but when I click ADD it goes to the store and signs me out as if I'm not a customer.... Login on the store and all it shows me is Netflix add-on which I don't need 😤

@Declan94 @TalkTalk You never have any luck with WiFi. I had to upgrade my sky broadband when my playstation arrived and reminded me of your fued with them

@TalkTalk What's happening in S35 area. Had a sudden disconnection last night lasting ages. Back up and running at less than 1.0mbps down from 46mbps. Turned router off for 45 minutes and no improvement

@TalkTalk what have you done to my internet. After the outage early this morning my speeds are all over the place, dropping below minimum guaranteed all day. my ping has gone sky high the stability on the line is crazy.

@TalkTalk I have had really bad internet all day, keeps dropping out or going really slow. Trying to do online test but it either says it's fine or there is a error and can't do test. Need it as myself and daughter working from home. Fed up of using our mobile data

@_alexstephen @TalkTalk @PostOffice Doesn't surprise me. They're ****. Post office tho were next level ****.