TalkTalk Outage Report in Prestwick, South Ayrshire, Scotland
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Community Discussion
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TalkTalk Issues Reports Near Prestwick, Scotland
Latest outage, problems and issue reports in Prestwick and nearby locations:
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ROBIN KNOX
(@KNOXXY) reported
from
Ardrossan, Scotland
@TalkTalk @TalkTalkGroup My 83 y-o mother in law has now been without her broadband for 15 days and has been passed from Talk Talk to Openreach on countless occasions. No one seems able to escalate her case and we keep having to start from scratch. Not good enough. Please help.
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Susan Barrie
(@SusanJBarrie) reported
from
Troon, Scotland
@TalkTalk how many times do I have to phone up to cancel contract and installation date for that to actually happen? Each time I'm assured contract cancelled but keep getting messages from outreach about installation. When I phone you contract never been cancelled. Diabolical.
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Chris Hamilton
(@hammycfc) reported
from
Irvine, Scotland
@TalkTalk It’s ok support helped me
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Chris Reid 💙🏆
(@Chrisfrom3TFM) reported
from
Kilmarnock, Scotland
@TalkTalk I received a replacement router last week due to my internet constantly dropping, as I was told this was the most likely place for the issue to be occurring. Unsurprisingly it’s has STILL continued dropping, with it having dropped 4 times in the last two hours.
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Chris Hamilton
(@hammycfc) reported
from
Irvine, Scotland
My #TalkTalk internet is down 😢
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Susan Barrie
(@SusanJBarrie) reported
from
Troon, Scotland
@TalkTalk I have called 4 times already to cancel. Why couldn't they do it the first time. Why should I have to keep calling. More to the point, why AREN'T they annealing when they say they are? Total joke.
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William Moore
(@William68715467) reported
from
Ardrossan, Scotland
@TalkTalk I'm paying for a wireless network but I am getting dial up
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Chris Hamilton
(@hammycfc) reported
from
Irvine, Scotland
@TalkTalk Can you fix the internet please.
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Mrs Emma Johnstone
(@emma28008777) reported
from
Galston, Scotland
@TalkTalk I have been locked out my online account as my email address has been closed down. I am going round in circles trying to access my account. I need to change my settings on my broadband to allow me to work from home. Please help!!! I have tried to phone but keep getting cut off.
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Chris Reid 💙🏆
(@Chrisfrom3TFM) reported
from
Kilmarnock, Scotland
@TalkTalk guys this is getting ridiculous now, almost on a daily basis I’m suffering drops in my internet (I was sent a replacement a few weeks ago) because I was having the same with my previous router… it’s getting to the point I’m thinking of looking elsewhere for my service
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CC
(@CartnerCourtney) reported
from
Hurlford, Scotland
@TalkTalk are the worst company ever! I just want my internet to work 😭 would get a better connection if I sat on a bike and cycled to gain internet 🥴
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💙 Chris Reid 🏆
(@Chrisfrom3TFM) reported
from
Kilmarnock, Scotland
@TalkTalk my internet dropped numerous times when I was streaming from my TV this morning, are there known issues in the KA1 area?
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Chris Reid 💙🏆
(@Chrisfrom3TFM) reported
from
Kilmarnock, Scotland
@TalkTalk good morning, yet again the same as last week at around 1 a.m. this morning for over an hour my Wi-Fi Hub went down and wouldn't reconnect even if I switched it off or reset it. Could this be an issue with the hub, it's just strange how it's only a Monday morning?
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Chris Reid
(@Chrisfrom3TFM) reported
from
Kilmarnock, Scotland
@TalkTalk I’m having YET more connection issues after receiving a replacement hub numerous weeks ago, it’s getting ridiculous how often my supposed Fibre 65 connection just cuts off entirely or drops 😡😡😡
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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laura burns
(@minnieLB) reported
@TalkTalk HOURS AND HOURS on a phone to get wifi I signed up for 20 days prior but they have limitations to their job and can’t seem to help , even though they are CUSTOMER SERVICE!!! STAY WELL CLEAR FROM THIS COMPANY MY ANXIETY IS LEVEL 100 WITH THEM
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Adam+Calc
(@AdamCalc) reported
What a surprise @TalkTalk that there’s problems with the service *yet again*. Every day it’s the same. I think it’s time to change.
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Cathi
(@CathiHickford) reported
@KeithSNewman @TalkTalk It's to install full fibre (i work at home have seen openreach installing fibre in neighbourhood) but we also never asked for it and can't find any info about it including if it costs anything. Why they forcing it on us? Would you be able to let me know what they say? The cheek.
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Dr Katy Vaughan Art
(@katymvaughan) reported
@TalkTalk No problem. It wasn't an even an error made by your company, yet staff were very accommodating and patient. I am very happy with my upgraded plan.
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Scott Williams 🏴
(@ScottWills91) reported
Amazon customer service is almost as bad as TalkTalk.
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TazzyGaming
(@tazzygaming) reported
@JakDahlia @TalkTalk Course, you talk of talktalk going down and an hour later our talktalk goes down, Curse you, Gav!
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kensunny
(@kensunny9) reported
@OpenreachHelp Good morning Team, Here’s hoping you can help out our elderly neighbours Jim and Dot (84 & 85 years old) Their broadband is working but their phone is not and not been working for over 2 weeks, TalkTalk we’re informed and promised, fixed by 21st, still waiting.
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Auntie Bla Bla
(@AuntieBlaBla) reported
Every night my internet completely shuts off for a few minutes between 12 and 2 am. I know this for two reasons. 1) if I'm watching something it stops loading. And more importantly 2) when I am downloading my work for the next day the download crashes and stops. **** talktalk.
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Dr Katy Vaughan Art
(@katymvaughan) reported
Special thanks to all the @TalkTalk customer service agents I dealt with yesterday, both on the online and phone. It was a long process due to connection issues. All staff showed excellent customer service skills. People are quick to complain, but not so quick to give credit!
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laura burns
(@minnieLB) reported
@TalkTalk Too much apologising not enough effort from every single one of you ! DO NOT USE @TalkTalk I DIDN’T EVEN GET LIVE WIFI AND THE HASSLE AND LACK OF UNDERSTANDING IS RIDICULOUS If you have anxiety with phoning companies and dealing with bad service STAY AWAY , they make it worse!