TalkTalk Outage Report in Prestwick, South Ayrshire, Scotland
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Prestwick, Scotland
Latest outage, problems and issue reports in Prestwick and nearby locations:
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Chris Hamilton
(@hammycfc) reported
from
Irvine, Scotland
My #TalkTalk internet is down 😢
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CC
(@CartnerCourtney) reported
from
Hurlford, Scotland
@TalkTalk are the worst company ever! I just want my internet to work 😭 would get a better connection if I sat on a bike and cycled to gain internet 🥴
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ROBIN KNOX
(@KNOXXY) reported
from
Ardrossan, Scotland
@TalkTalk @TalkTalkGroup My 83 y-o mother in law has now been without her broadband for 15 days and has been passed from Talk Talk to Openreach on countless occasions. No one seems able to escalate her case and we keep having to start from scratch. Not good enough. Please help.
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Chris Hamilton
(@hammycfc) reported
from
Irvine, Scotland
@TalkTalk Can you fix the internet please.
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Chris Reid 💙🏆
(@Chrisfrom3TFM) reported
from
Kilmarnock, Scotland
@TalkTalk I received a replacement router last week due to my internet constantly dropping, as I was told this was the most likely place for the issue to be occurring. Unsurprisingly it’s has STILL continued dropping, with it having dropped 4 times in the last two hours.
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Chris Reid 💙🏆
(@Chrisfrom3TFM) reported
from
Kilmarnock, Scotland
@TalkTalk guys this is getting ridiculous now, almost on a daily basis I’m suffering drops in my internet (I was sent a replacement a few weeks ago) because I was having the same with my previous router… it’s getting to the point I’m thinking of looking elsewhere for my service
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Susan Barrie
(@SusanJBarrie) reported
from
Troon, Scotland
@TalkTalk how many times do I have to phone up to cancel contract and installation date for that to actually happen? Each time I'm assured contract cancelled but keep getting messages from outreach about installation. When I phone you contract never been cancelled. Diabolical.
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Mrs Emma Johnstone
(@emma28008777) reported
from
Galston, Scotland
@TalkTalk I have been locked out my online account as my email address has been closed down. I am going round in circles trying to access my account. I need to change my settings on my broadband to allow me to work from home. Please help!!! I have tried to phone but keep getting cut off.
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Chris Hamilton
(@hammycfc) reported
from
Irvine, Scotland
@TalkTalk It’s ok support helped me
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💙 Chris Reid 🏆
(@Chrisfrom3TFM) reported
from
Kilmarnock, Scotland
@TalkTalk my internet dropped numerous times when I was streaming from my TV this morning, are there known issues in the KA1 area?
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Chris Reid 💙🏆
(@Chrisfrom3TFM) reported
from
Kilmarnock, Scotland
@TalkTalk good morning, yet again the same as last week at around 1 a.m. this morning for over an hour my Wi-Fi Hub went down and wouldn't reconnect even if I switched it off or reset it. Could this be an issue with the hub, it's just strange how it's only a Monday morning?
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Chris Reid
(@Chrisfrom3TFM) reported
from
Kilmarnock, Scotland
@TalkTalk I’m having YET more connection issues after receiving a replacement hub numerous weeks ago, it’s getting ridiculous how often my supposed Fibre 65 connection just cuts off entirely or drops 😡😡😡
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William Moore
(@William68715467) reported
from
Ardrossan, Scotland
@TalkTalk I'm paying for a wireless network but I am getting dial up
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Busby
(@skydivebuzz) reported
@TalkTalk so I’m back in your website this morning using the chat facility to report a fault as that’s the only option but all your agents are busy. You need to sort out your customer service.
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Prof Andy Pardoe
(@Pardoe_AI) reported
@TalkTalk @TalkTalkGroup - I tried to report a problem with for someone and your operator just hung up on me - please can someone DM me to help resolve the issue asap
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Marsha Abrahams
(@MarshaAbrahams) reported
@TalkTalk we are on the phone to a representer to sort out my sick aunt's account who has dementia and they are asking her question she doesn't know the answers to and she is now getting very aggetated. Awful customer service
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darren self
(@lordzippy) reported
@TalkTalk I am well.the solution is left your service & i shouldnt get a bill.I rang 3 times and went online to upgrade after i had Fibre installed.kept getting tossed from person to person i even said many times "i want to stay with you" then kept being on hold. maybe see you in 3 years?
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Scot Sutherland
(@ScotSutherland5) reported
@TalkTalk Been trying for assistance for so long. My complaint is in and still no contact
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Erin Kennedy
(@erin_perin) reported
@TalkTalk strongly suggest you swap “Angie” to someone with any customer service skills who is willing to actually answer questions, she was extremely unhelpful and rude
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Lizzie
(@KariW17778004) reported
@TalkTalk your webchat is awful! Gets cut off all the time. I’ve messaged here, please reply!
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Bob the biostatistician ⚒
(@bosicle17) reported
@TalkTalk Hi, Cityfibre website and cityfibre support says that you can provide FTTP to my property, but when I type my postcode into your checker, it says it can't. Which is correct?
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Feckables
(@feckables) reported
@JK1n1 @TalkTalk My elderly parents are with out their landline for over 3 weeks despite paying for unlimited full fibre package. Their Drs and hospital cannot contact them. Issue escalated but no action or resolution. Please help, service sucks
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Raj Saund
(@rajsaund) reported
@TalkTalk service in B21 not working. TalkTalk webpage saying everything's ok!? Been an hour or so.