TalkTalk outages and service status in Prestwick, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Prestwick, including 0 direct reports.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Prestwick, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at TalkTalk
TalkTalk is having issues since 01:40 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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TalkTalk Issues Reports Near Prestwick, Scotland
Latest outage, problems and issue reports in Prestwick and nearby locations:
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William Moore (@William68715467) reported from Ardrossan, Scotland@TalkTalk I'm paying for a wireless network but I am getting dial up
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Susan Barrie (@SusanJBarrie) reported from Troon, Scotland@TalkTalk how many times do I have to phone up to cancel contract and installation date for that to actually happen? Each time I'm assured contract cancelled but keep getting messages from outreach about installation. When I phone you contract never been cancelled. Diabolical.
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ROBIN KNOX (@KNOXXY) reported from Ardrossan, Scotland@TalkTalk @TalkTalkGroup My 83 y-o mother in law has now been without her broadband for 15 days and has been passed from Talk Talk to Openreach on countless occasions. No one seems able to escalate her case and we keep having to start from scratch. Not good enough. Please help.
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Mrs Emma Johnstone (@emma28008777) reported from Galston, Scotland@TalkTalk I have been locked out my online account as my email address has been closed down. I am going round in circles trying to access my account. I need to change my settings on my broadband to allow me to work from home. Please help!!! I have tried to phone but keep getting cut off.
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Chris Reid 💙🏆 (@Chrisfrom3TFM) reported from Kilmarnock, Scotland@TalkTalk guys this is getting ridiculous now, almost on a daily basis I’m suffering drops in my internet (I was sent a replacement a few weeks ago) because I was having the same with my previous router… it’s getting to the point I’m thinking of looking elsewhere for my service
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Susan Barrie (@SusanJBarrie) reported from Troon, Scotland@TalkTalk I have called 4 times already to cancel. Why couldn't they do it the first time. Why should I have to keep calling. More to the point, why AREN'T they annealing when they say they are? Total joke.
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Chris Hamilton (@hammycfc) reported from Irvine, Scotland@TalkTalk Can you fix the internet please.
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💙 Chris Reid 🏆 (@Chrisfrom3TFM) reported from Kilmarnock, Scotland@TalkTalk my internet dropped numerous times when I was streaming from my TV this morning, are there known issues in the KA1 area?
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Chris Reid 💙🏆 (@Chrisfrom3TFM) reported from Kilmarnock, Scotland@TalkTalk good morning, yet again the same as last week at around 1 a.m. this morning for over an hour my Wi-Fi Hub went down and wouldn't reconnect even if I switched it off or reset it. Could this be an issue with the hub, it's just strange how it's only a Monday morning?
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Chris Reid 💙🏆 (@Chrisfrom3TFM) reported from Kilmarnock, Scotland@TalkTalk I received a replacement router last week due to my internet constantly dropping, as I was told this was the most likely place for the issue to be occurring. Unsurprisingly it’s has STILL continued dropping, with it having dropped 4 times in the last two hours.
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CC (@CartnerCourtney) reported from Hurlford, Scotland@TalkTalk are the worst company ever! I just want my internet to work 😭 would get a better connection if I sat on a bike and cycled to gain internet 🥴
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Chris Reid (@Chrisfrom3TFM) reported from Kilmarnock, Scotland@TalkTalk I’m having YET more connection issues after receiving a replacement hub numerous weeks ago, it’s getting ridiculous how often my supposed Fibre 65 connection just cuts off entirely or drops 😡😡😡
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Twiggy Bigwood (@devilscustard) reported@Andy_Ross1962 @TalkTalk Sounds brilliant! We are using a Smarty sim in a mobile router. Have done for nearly a year. It’s the only way to get any WiFi. Most of my videos are uploaded on the side of the road! TalkTalk know our problems, did nothing and kept taking the cash!
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Nick Fletcher (@GaribaldiNG2) reported@TalkTalk over the last couple of months Ive tried to log in to renew my contract rather than pay the out of contract price. Thought there was a mobile issue logging in. Today I remembered to try laptop at work and still cant log in. Guess you want the higher price from me eh?
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Erin (@erin_perin) reported@TalkTalk your customer service is beyond poor, I have been without reliable internet for 12 days now. Your phone team are utterly clueless and your complaints manager doesn’t phone when he says he will. How do I cancel my internet with immediate effect?
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Langho Rovers (@langhorovers) reported@VodafoneUK phenomenal broadband experience, WiFi cutting out every day. Had talktalk previously never had this issue. Vodafone broadband is the absolute worst. Avoid. Constant chats to "fix" issues. Promised call backs - repeated failure after failure. OFCOM complaint incoming.
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Deano (@mezza_68) reported@TalkTalk You must have the worst customer service of ANY company we have ever dealt with. 3 attempts to get a new router, got through security each time. Complaints team call - surprise surprise, the security details don’t match. Call me cynical but it’s a quick way to resolve!
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Twiggy Bigwood (@devilscustard) reportedHey @TalkTalk Your debt recovery company, Moorcroft, have just said they are instructed by you to collect an overdue debt. They are saying they might be able to ‘unbar our services’ if we pay. Considering that you have never given us the service which we paid you for, consistently, for over four years, it is rather ironic. You sent four engineers - two of which gave completely conflicting advice which cost us money - and our account was for fibre broadband. There is NO fibre broadband where we live. Should we send you a bill for four years of payments for non-service? I believe our bill will be considerably larger. Address this problem correctly. Apologise for utterly appalling customer service and call off your spurious claims. You owe your customers for false promises and no service.
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Channelnotinuse (@channelnotinuse) reported@RichardCurry7 @rockchic666 @TalkTalk taken me about 2 yrs to get them to own up to mistakes including issues with connections glad I switched to BT & they will not & never get another payment from me again
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Rose 🌹 (@RoseOfSeraph) reported@DeathlyAcorn Had such bad experiences with Virgin and Sky. TalkTalk were okay but then they started jacking their price up. I went with Hyperoptic this year and it's been ******* brilliant
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G (@gilbertsanchz) reportedReal world weight, then the fix. SQL injection has powered some of the largest breaches in history. The 2017 Equifax era of breaches, TalkTalk, Heartland Payment Systems: hundreds of millions of records, much of it through injection flaws. It has sat at the top of the OWASP vulnerability lists for two decades. The fixes are well known. For SQLi: parameterized queries, which keep user input permanently separated from database commands. For XSS: input validation and output encoding, so anything a user submits gets treated as text, never as runnable code. Never trust user input. Sanitize and validate everything, every time.
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harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported@housecatkai @virginmedia i have mixed opinions on them, like they've provided the fastest internet speeds i've had out of other ISPs we've been with (sky, BT and talktalk) but our services always go down at least once a month and it's infuritating 😭😭