TalkTalk Outage Report in Prestwick, South Ayrshire, Scotland
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Prestwick, Scotland
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Prestwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (14%)
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E-mail (8%)
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Total Blackout (6%)
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Phone (5%)
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TV (2%)
Community Discussion
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TalkTalk Issues Reports Near Prestwick, Scotland
Latest outage, problems and issue reports in Prestwick and nearby locations:
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Chris Reid 💙🏆
(@Chrisfrom3TFM) reported
from
Kilmarnock, Scotland
@TalkTalk good morning, yet again the same as last week at around 1 a.m. this morning for over an hour my Wi-Fi Hub went down and wouldn't reconnect even if I switched it off or reset it. Could this be an issue with the hub, it's just strange how it's only a Monday morning?
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Chris Reid 💙🏆
(@Chrisfrom3TFM) reported
from
Kilmarnock, Scotland
@TalkTalk I received a replacement router last week due to my internet constantly dropping, as I was told this was the most likely place for the issue to be occurring. Unsurprisingly it’s has STILL continued dropping, with it having dropped 4 times in the last two hours.
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Chris Hamilton
(@hammycfc) reported
from
Irvine, Scotland
@TalkTalk Can you fix the internet please.
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Chris Reid 💙🏆
(@Chrisfrom3TFM) reported
from
Kilmarnock, Scotland
@TalkTalk guys this is getting ridiculous now, almost on a daily basis I’m suffering drops in my internet (I was sent a replacement a few weeks ago) because I was having the same with my previous router… it’s getting to the point I’m thinking of looking elsewhere for my service
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Susan Barrie
(@SusanJBarrie) reported
from
Troon, Scotland
@TalkTalk how many times do I have to phone up to cancel contract and installation date for that to actually happen? Each time I'm assured contract cancelled but keep getting messages from outreach about installation. When I phone you contract never been cancelled. Diabolical.
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William Moore
(@William68715467) reported
from
Ardrossan, Scotland
@TalkTalk I'm paying for a wireless network but I am getting dial up
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CC
(@CartnerCourtney) reported
from
Hurlford, Scotland
@TalkTalk are the worst company ever! I just want my internet to work 😭 would get a better connection if I sat on a bike and cycled to gain internet 🥴
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Chris Hamilton
(@hammycfc) reported
from
Irvine, Scotland
My #TalkTalk internet is down 😢
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ROBIN KNOX
(@KNOXXY) reported
from
Ardrossan, Scotland
@TalkTalk @TalkTalkGroup My 83 y-o mother in law has now been without her broadband for 15 days and has been passed from Talk Talk to Openreach on countless occasions. No one seems able to escalate her case and we keep having to start from scratch. Not good enough. Please help.
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💙 Chris Reid 🏆
(@Chrisfrom3TFM) reported
from
Kilmarnock, Scotland
@TalkTalk my internet dropped numerous times when I was streaming from my TV this morning, are there known issues in the KA1 area?
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Mrs Emma Johnstone
(@emma28008777) reported
from
Galston, Scotland
@TalkTalk I have been locked out my online account as my email address has been closed down. I am going round in circles trying to access my account. I need to change my settings on my broadband to allow me to work from home. Please help!!! I have tried to phone but keep getting cut off.
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Chris Hamilton
(@hammycfc) reported
from
Irvine, Scotland
@TalkTalk It’s ok support helped me
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Chris Reid
(@Chrisfrom3TFM) reported
from
Kilmarnock, Scotland
@TalkTalk I’m having YET more connection issues after receiving a replacement hub numerous weeks ago, it’s getting ridiculous how often my supposed Fibre 65 connection just cuts off entirely or drops 😡😡😡
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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BRIJ BIHARI RAI
(@BihariRai) reported
@TalkTalk Surprised to see horrible service where customer service disconnecting calls after hearing issue. Unable to diagnose issue remotely and lost whole day work from home due to failure. Charging unusual fees.
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Ann
(@AnnEllis6) reported
@TalkTalk was expecting an engineer between 8am and 1pm. No one attended. Just waited 20mins on phone to be cut off and your chat function on line is not working. Why would I want to upgrade with TalkTalk ?
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David Catherall
(@davidcatherall2) reported
On the day I finally sent off the redundant equipment to @talktalk it has finally struck me why the company has such a shoddy service. On 29th July I wrote to the CEO of the company and the MD of Consumer affairs regarding thier service.
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CHING CHAN
(@CHINGGGCHAN) reported
@Kacey48769902 @TalkTalk have you manage to cancel the order or just leave it and switch to new supplier? I want to call to cancel but no one pick up calls
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Grant
(@grajbarrett) reported
@TalkTalk Hi, there is a further issue with my account not showing correct package and the live chat is not working. How can I proceed when your infrastructure isn't available? Planning on moving next week but have been informed it's a cancel and replace in order to proceed.
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Neil
(@neilsnew) reported
@TalkTalk Thank you for your reply. I’m still having issues and I’m once again waiting on a long queue to speak to someone. The online chat link I was sent in an email doesn’t even work. The whole process of switching to you has been an absolute nightmare.
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Dystopian Visions
(@DystopianVisio1) reported
@TalkTalk I have DM'd you. Please get on this ASAP or I will keep escalating through social media. The way you treat customers is appalling!!!
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Don Juan
(@jpazosramirez) reported
@TalkTalk nearly an hour waiting on the phone to talk to you about leaving - can’t be bothered to pick up the phones, means another customer lost… bye 👋🏼
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Dystopian Visions
(@DystopianVisio1) reported
@talktalk and @talktalkgroup - been trying to get through to your city fibre team after waiting for 2 hours the first call and over 1 hour the second. Both times line dropped out. Can someone with a bit of competence please contact me to get my problem sorted.
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Positive B
(@soul4real2000) reported
@TalkTalk @TalkTalk This is becoming a joke. You've just sent me a bill for set up charges which never happened. That's because I cancelled within the cooling off period for which I have confirmation. I've cancelled my direct debit and want this account cancelled.