TalkTalk outages and service status in Prestatyn, Wales

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Prestatyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

• 
  RhiHaf (@Rhihaf) reported 9 minutes ago from Old Colwyn, Wales

  @TalkTalk @JamesWilliamsNW You may have a lot of checking to get through! Ours is down too 😤

• 
  Karen Woodham (@KarenNWoodham) reported 10 minutes ago from Kinmel Bay and Towyn, Wales

  So we have Utility Warehouse for my internet which seems to be supplied by @TalkTalk the last few days it's been having fits, slowing down during streaming and tonight my Amazon Fire Stick can't cope with the the issues and is a nightmare trying to watch anything!

• 
  Debra Brown (@debrajbrown1) reported 12 minutes ago from Hoylake, England

  @TalkTalk we have 2mbps at best for 2 adults home working & 2 children home schooling. Despite various attempts to get you to fix the problem we still have to wait another week for an engineer which you are charging us for. Only so much patience my employer can have with me.

• 
  Joanne Pulat (@JoannePulat) reported 32 minutes ago from Bagillt, Wales

  @TalkTalk Is talk talk down in north wales ch6,not working now for 24hours and amber light constant flashing on modem

• 
  Margaret M (@magsymered) reported 43 minutes ago from Prestatyn, Wales

  In my wisdom changed my phone and internet supplier to @TalkTalk. Unfortunately I now have no internet and cannot receive incoming calls. Rubbish service. Thank goodness for free WiFi @marksandspencer

• 
  Ben Jones (@Bensiboy) reported 49 minutes ago from Old Colwyn, Wales

  @TalkTalk Service down in north wales too.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luciano Di'Napoli (@LucianoDiNapol5) reported 6 minutes ago

  @Lesleyae51 Really? Ive just left Talktalk and moved to Virgin, hope I dont have the same problems....

• 
  Catherine Arthur (@CatArthurian) reported 7 minutes ago

  Update... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?

• 
  John Peeling 🇺🇦 (@Tambourineman88) reported 7 minutes ago

  @TalkTalk how do I log in, getting "We have detected suspicious login behavior and further attempts will be blocked." message

• 
  G (@gilbertsanchz) reported 9 minutes ago

  Real world weight, then the fix. SQL injection has powered some of the largest breaches in history. The 2017 Equifax era of breaches, TalkTalk, Heartland Payment Systems: hundreds of millions of records, much of it through injection flaws. It has sat at the top of the OWASP vulnerability lists for two decades. The fixes are well known. For SQLi: parameterized queries, which keep user input permanently separated from database commands. For XSS: input validation and output encoding, so anything a user submits gets treated as text, never as runnable code. Never trust user input. Sanitize and validate everything, every time.

• 
  KLN (@red_rose1975) reported 10 minutes ago

  @travis542372663 I have made numerous phone calls and registered 2 complaints in writing to TalkTalk recently and they never call back as they promise to. I have been with them for nearly 20 years I have had terrible internet connection since the start of May.

• 
  Agent PBA (@butchermatt) reported 13 minutes ago

  @TalkTalk Wow! What a totally useless customer service person Ijust spoke to. I am appalled at how unhelpful and stupid they were. The call was recorded so please listen to it. Unbelievable!

• 
  RoslynByfield (@RoslynByfield) reported 14 minutes ago

  @TalkTalk no broadband since 4 pm. Very poor considering your charges.

• 
  @devonboy3410 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧 (@devonboy3410) reported 15 minutes ago

  @GBNEWS Because BT is overpriced, I'm with a small company that uses the TalkTalk network if I need to speak to them, I'm connected to an advisor within a minute.

• 
  Erin (@erin_perin) reported 15 minutes ago

  @TalkTalk your customer service is beyond poor, I have been without reliable internet for 12 days now. Your phone team are utterly clueless and your complaints manager doesn’t phone when he says he will. How do I cancel my internet with immediate effect?

• 
  Darren Jenkins (@Villa51Darren) reported 17 minutes ago

  @TalkTalk @Ofcom since “planned maintenance “, my 90 yr old visually impaired, widowed mum has been left without a house phone line working for 12 days. Daily updates to say not fixed is not good enough in a modern tech world for an extremely vulnerable customer. DO NOT USE/Help!