TalkTalk outages and service status in Prestatyn, Wales

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Prestatyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

• 
  Debra Brown (@debrajbrown1) reported 7 minutes ago from Hoylake, England

  @TalkTalk we have 2mbps at best for 2 adults home working & 2 children home schooling. Despite various attempts to get you to fix the problem we still have to wait another week for an engineer which you are charging us for. Only so much patience my employer can have with me.

• 
  Joanne Pulat (@JoannePulat) reported 10 minutes ago from Bagillt, Wales

  @TalkTalk Is talk talk down in north wales ch6,not working now for 24hours and amber light constant flashing on modem

• 
  Ben Jones (@Bensiboy) reported 19 minutes ago from Old Colwyn, Wales

  @TalkTalk Service down in north wales too.

• 
  Karen Woodham (@KarenNWoodham) reported 28 minutes ago from Kinmel Bay and Towyn, Wales

  So we have Utility Warehouse for my internet which seems to be supplied by @TalkTalk the last few days it's been having fits, slowing down during streaming and tonight my Amazon Fire Stick can't cope with the the issues and is a nightmare trying to watch anything!

• 
  Margaret M (@magsymered) reported 28 minutes ago from Prestatyn, Wales

  In my wisdom changed my phone and internet supplier to @TalkTalk. Unfortunately I now have no internet and cannot receive incoming calls. Rubbish service. Thank goodness for free WiFi @marksandspencer

• 
  RhiHaf (@Rhihaf) reported 45 minutes ago from Old Colwyn, Wales

  @TalkTalk @JamesWilliamsNW You may have a lot of checking to get through! Ours is down too 😤

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Einstein (@Einsteinbk285) reported 8 minutes ago

  @TalkTalk If it’s not sorted today, I will. I shouldn’t have to make umpteen phone calls and demand to speak to managers to sort this though. I mentioned it on here because people need to know that your customer service is poor.

• 
  tunavomit (@tunavomit1) reported 13 minutes ago

  @TalkTalk Nah you're alright I actually am changing to you for real, your phone customer service is great too I remember that too from last time I had TalkTalk so i'm coming back. Vodafone keep trying to ring me now to stay, suddenly they're paying attention to me so I'm ignoring them.

• 
  xsandwich (@xsandwich) reported 14 minutes ago

  @TalkTalk Utterly abysmal customer service. Initial chat online re: end of my contract; misinformed and dismissed. Apparently escalated to Customer Service management to hear back within 24 hours. Nothing; it's two weeks later. #badcustomerservice @Ofcom

• 
  Paul Meeney (@donitalyy) reported 16 minutes ago

  @TalkTalk Hi, engineers attended my property yesterday and informed me that an outside cable needs replacing which could take a week or so, as I'm working from home answering emergency phone calls which needs support of the companies website can you arrange for a dongle please?

• 
  🍀 Tara 🐢 (@tara1966) reported 21 minutes ago

  Hi, @VodafoneUK on 3 occasions I have requested chat transcript and not got the conversation only the bot chat transcript sent to me - not good enough. Please tell me I am not going to get same service as I did with TalkTalk as it only got connected today.

• 
  Nicko (@lillywobbles) reported 23 minutes ago

  @TalkTalk Need to cancel an account but the app appears to be down?

• 
  Bill Graham (@graham69717) reported 25 minutes ago

  @entrustTMF @virginmedia Only way to get good service is to use BT/Open Reach as provider; but you will pay! I have had Shell, TalkTalk and now Utility Warehouse as my contract changed hands. All equally poor in their own way. At last house, in the middle of nowhere, had BT, and never had a problem.

• 
  Valley Girl (@FFWondeful) reported 26 minutes ago

  @talktalk my services were disconnected and your team is forcefully telling me to pay for it even though I explained to them respectfully the situation …bad customer service very rude agents .

• 
  Nicko (@lillywobbles) reported 32 minutes ago

  @TalkTalk Without doubt the worst customer experience I’ve ever had. One and a half hours in ‘chats’ trying to cancel a contract only to be then told to email help@talkmobile . Almost certainly not UK based as well. Useless

• 
  SlidetoSurvive (@Slide2Survive) reported 32 minutes ago

  @TalkTalk hi is there a reason why you have failed to fix my mother in laws phone since Christmas and have still taken her payments and now she has stopped them you send payment demands.