TalkTalk outages and service status in Prestatyn, Wales

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Prestatyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

• 
  Debra Brown (@debrajbrown1) reported 1 minute ago from Hoylake, England

  @TalkTalk we have 2mbps at best for 2 adults home working & 2 children home schooling. Despite various attempts to get you to fix the problem we still have to wait another week for an engineer which you are charging us for. Only so much patience my employer can have with me.

• 
  Joanne Pulat (@JoannePulat) reported 15 minutes ago from Bagillt, Wales

  @TalkTalk Is talk talk down in north wales ch6,not working now for 24hours and amber light constant flashing on modem

• 
  RhiHaf (@Rhihaf) reported 30 minutes ago from Old Colwyn, Wales

  @TalkTalk @JamesWilliamsNW You may have a lot of checking to get through! Ours is down too 😤

• 
  Ben Jones (@Bensiboy) reported 31 minutes ago from Old Colwyn, Wales

  @TalkTalk Service down in north wales too.

• 
  Margaret M (@magsymered) reported 47 minutes ago from Prestatyn, Wales

  In my wisdom changed my phone and internet supplier to @TalkTalk. Unfortunately I now have no internet and cannot receive incoming calls. Rubbish service. Thank goodness for free WiFi @marksandspencer

• 
  Karen Woodham (@KarenNWoodham) reported 56 minutes ago from Kinmel Bay and Towyn, Wales

  So we have Utility Warehouse for my internet which seems to be supplied by @TalkTalk the last few days it's been having fits, slowing down during streaming and tonight my Amazon Fire Stick can't cope with the the issues and is a nightmare trying to watch anything!

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luciano Di'Napoli (@LucianoDiNapol5) reported 5 minutes ago

  @Lesleyae51 Really? Ive just left Talktalk and moved to Virgin, hope I dont have the same problems....

• 
  stephen griggs (@stephengriggs92) reported 8 minutes ago

  @TalkTalk Hi I've been a talktalk broadband customer for many years. Have now had an email saying, as I am not a broadband customer, my email will cease working. How can I fix this?

• 
  Angela (@angelajazz2) reported 12 minutes ago

  @TalkTalk I have sent a DM, tried phoning & been referred to the website and hung on waiting for an agent for 45 mins last night. I’m afraid the service is so poor I’m cancelling today

• 
  Mary Holmes (@maryholmes61) reported 12 minutes ago

  @TalkTalk what is happening with the email service? I can't log in! And who is Everymail?

• 
  Fazillionaire (@FAZILLION) reported 14 minutes ago

  @TalkTalk I refuse to pay the cancellation fee or call this number. I need an express guarantee that I will not be charged an exorbitant cancellation fee for a service I have not used yet. This is the only action I want from TalkTalk..

• 
  Marilyn (@Mrs_Mazzy) reported 20 minutes ago

  @jomickane @Benleo I’ve had little problems with TalkTalk, and when there was got sorted. Been with them since about 2009. My daughter joined at same time but has been with Virgin and Sky since and had nothing but trouble. I’m hoping my luck carries on, but you never know 🤞

• 
  Nicko (@lillywobbles) reported 20 minutes ago

  Absolute nightmare trying to cancel a contract with @TalkTalk . Was told on the phone my contract had been transferred to 02 and to ring them . Couldn’t tell me exactly when. Eventually through ‘ chat’ managed to cancel. AVOID, AVOID, AVOID!

• 
  Twiggy Bigwood (@devilscustard) reported 21 minutes ago

  Hey @TalkTalk Your debt recovery company, Moorcroft, have just said they are instructed by you to collect an overdue debt. They are saying they might be able to ‘unbar our services’ if we pay. Considering that you have never given us the service which we paid you for, consistently, for over four years, it is rather ironic. You sent four engineers - two of which gave completely conflicting advice which cost us money - and our account was for fibre broadband. There is NO fibre broadband where we live. Should we send you a bill for four years of payments for non-service? I believe our bill will be considerably larger. Address this problem correctly. Apologise for utterly appalling customer service and call off your spurious claims. You owe your customers for false promises and no service.

• 
  FabFlamingoTuitionCo (@fab_flamingoo) reported 25 minutes ago

  Spent 2 hrs 20 mins trying to resolve an issue with @TalkTalk. Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. @TalkTalk

• 
  Fazillionaire (@FAZILLION) reported 27 minutes ago

  @TalkTalk Siyanda, can you confirm that the cancellation fee will be waived on the basis of the nature of my case, then we can talk via DM's. If youc an't help me, I have to take my campaign to Linkedin and get some of your chief executives involved.