TalkTalk outages and service status in Prestatyn, Wales

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Prestatyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

• 
  Margaret M (@magsymered) reported 1 minute ago from Prestatyn, Wales

  In my wisdom changed my phone and internet supplier to @TalkTalk. Unfortunately I now have no internet and cannot receive incoming calls. Rubbish service. Thank goodness for free WiFi @marksandspencer

• 
  Karen Woodham (@KarenNWoodham) reported 15 minutes ago from Kinmel Bay and Towyn, Wales

  So we have Utility Warehouse for my internet which seems to be supplied by @TalkTalk the last few days it's been having fits, slowing down during streaming and tonight my Amazon Fire Stick can't cope with the the issues and is a nightmare trying to watch anything!

• 
  RhiHaf (@Rhihaf) reported 19 minutes ago from Old Colwyn, Wales

  @TalkTalk @JamesWilliamsNW You may have a lot of checking to get through! Ours is down too 😤

• 
  Debra Brown (@debrajbrown1) reported 43 minutes ago from Hoylake, England

  @TalkTalk we have 2mbps at best for 2 adults home working & 2 children home schooling. Despite various attempts to get you to fix the problem we still have to wait another week for an engineer which you are charging us for. Only so much patience my employer can have with me.

• 
  Ben Jones (@Bensiboy) reported 46 minutes ago from Old Colwyn, Wales

  @TalkTalk Service down in north wales too.

• 
  Joanne Pulat (@JoannePulat) reported 57 minutes ago from Bagillt, Wales

  @TalkTalk Is talk talk down in north wales ch6,not working now for 24hours and amber light constant flashing on modem

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lozzs hide away (@lozzshideaway) reported 9 minutes ago

  @TalkTalk my Wi-Fi is only blinking orange since 10 o’clock last night and it won’t change to white and I can’t access the account because it’s my mum’s name and she’s at work any help

• 
  Erin (@erin_perin) reported 10 minutes ago

  @TalkTalk your customer service is beyond poor, I have been without reliable internet for 12 days now. Your phone team are utterly clueless and your complaints manager doesn’t phone when he says he will. How do I cancel my internet with immediate effect?

• 
  Catherine Arthur (@CatArthurian) reported 16 minutes ago

  Update... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?

• 
  Jane Bartlett (@janebartlett100) reported 17 minutes ago

  @TalkTalk please explain why you leave an 85 year old with no phone and no help. One week and nothing. Messaging her has stressed her beyond belief Message me urgently

• 
  Marilyn (@Mrs_Mazzy) reported 18 minutes ago

  @jomickane @Benleo I’ve had little problems with TalkTalk, and when there was got sorted. Been with them since about 2009. My daughter joined at same time but has been with Virgin and Sky since and had nothing but trouble. I’m hoping my luck carries on, but you never know 🤞

• 
  kayd (@kaydfnr) reported 22 minutes ago

  what’s best isp for routing? TalkTalk is awful I have 30 ping without exitlag whilst pixelbot has 20 and he’s on the other side of wales

• 
  Mary Holmes (@maryholmes61) reported 23 minutes ago

  @TalkTalk Still waiting for help despite DM!

• 
  Dave O (@llqdave) reported 23 minutes ago

  @TalkTalk Sindy, why do you think that would help? Who would you refer me to, other than the customer service department that is ignoring me? #Talktalk lie by email. And then lie about the lies. They have no idea how the billing system works. If they phone you, they just talk over you.

• 
  Melvyn Malloch (@melvynmalloch) reported 24 minutes ago

  @virginmedia moved to your broadband service from @TalkTalk a few months ago it's something I regret everyday. Your customer service is non existent calls cut off before getting any help same as online help. I have a smart home with multiple devices that can't connect have never

• 
  B Mc W (@WmickB) reported 26 minutes ago

  @TalkTalk @d_Talktalk_c Has Everymail Talk taken over talk talk email service ?