TalkTalk outages and service status in Prestatyn, Wales

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Prestatyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

• 
  Margaret M (@magsymered) reported 12 minutes ago from Prestatyn, Wales

  In my wisdom changed my phone and internet supplier to @TalkTalk. Unfortunately I now have no internet and cannot receive incoming calls. Rubbish service. Thank goodness for free WiFi @marksandspencer

• 
  RhiHaf (@Rhihaf) reported 19 minutes ago from Old Colwyn, Wales

  @TalkTalk @JamesWilliamsNW You may have a lot of checking to get through! Ours is down too 😤

• 
  Ben Jones (@Bensiboy) reported 21 minutes ago from Old Colwyn, Wales

  @TalkTalk Service down in north wales too.

• 
  Karen Woodham (@KarenNWoodham) reported 39 minutes ago from Kinmel Bay and Towyn, Wales

  So we have Utility Warehouse for my internet which seems to be supplied by @TalkTalk the last few days it's been having fits, slowing down during streaming and tonight my Amazon Fire Stick can't cope with the the issues and is a nightmare trying to watch anything!

• 
  Debra Brown (@debrajbrown1) reported 49 minutes ago from Hoylake, England

  @TalkTalk we have 2mbps at best for 2 adults home working & 2 children home schooling. Despite various attempts to get you to fix the problem we still have to wait another week for an engineer which you are charging us for. Only so much patience my employer can have with me.

• 
  Joanne Pulat (@JoannePulat) reported 50 minutes ago from Bagillt, Wales

  @TalkTalk Is talk talk down in north wales ch6,not working now for 24hours and amber light constant flashing on modem

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jean Smith. Be kind and smile it costs nothing. (@JeanSmith551952) reported 7 minutes ago

  @garygilligan @virginmedia Phoned TalkTalk to add SafeCall. Answered within seconds. Lovely helpful person. Added the service, gave me £4 discount off my monthly bill then found another offer £2 less. So I have an extra service plus £5 a month saving for 18 months. Change to @TalkTalk they are excellent.

• 
  ☮️ John Fielder - #NeverAgain for anyone (@JohnFielder1) reported 13 minutes ago

  @Roberto_Gadgio I had trouble with Talktalk yesterday. An Openreach problem now fixed

• 
  Dave O (@llqdave) reported 13 minutes ago

  @edsxevents Talktalk and "great leadership" in the same post? Aren't they frantically selling off parts of the company before they go bust? Take one look at their customer service reviews and ask whether "the right trade-offs" include offshoring customer support.

• 
  Lucas 😏 (@itsmelucasdt) reported 14 minutes ago

  @TalkTalk Hi, I live in a building that constantly has issues with its broadband provider. We’re talking about at least 150 flats and around 400 people that are willing to change their provider. How can I, a talktalk customer, can refer a whole building of flats to move to talktalk?

• 
  Joanna Ross (@JoannaR47564283) reported 16 minutes ago

  @jomickane @Benleo @virginmedia I tried to transfer from Talktalk to Virgin but on the handover day Virgin never turned up after waiting for them all day. Then they told me the service wasn’t available in my area. Went crawling back to Talk talk.

• 
  angela pring (@homegoal) reported 17 minutes ago

  @TalkTalk I would recommend to anyone not to bother going with Talktalk for their broadband as the customer service is shocking. You can only talk to someone online not a physical person and you just get fobbed off and mislead and your issue don’t get fixed

• 
  xsandwich (@xsandwich) reported 22 minutes ago

  @TalkTalk Utterly abysmal customer service. Initial chat online re: end of my contract; misinformed and dismissed. Apparently escalated to Customer Service management to hear back within 24 hours. Nothing; it's two weeks later. #badcustomerservice @Ofcom

• 
  💙Susan Robinson 🌹🐞💙🐝🐈🐈🐝💙 (@hatetorycuts) reported 22 minutes ago

  @JohnFielder1 TalkTalk mucked up and disconnected me for 6/12 Resorted to writing to Chief Executive in the end & this was only way got resolution

• 
  angela pring (@homegoal) reported 22 minutes ago

  @TalkTalk Customer service is absolutely shocking , I’ve been without my broadband for 7days and counting. Keep being told to be patient and it will be fixed tomorrow which it then isn’t

• 
  FabFlamingoTuitionCo (@fab_flamingoo) reported 25 minutes ago

  Spent 2 hrs 20 mins trying to resolve an issue with @TalkTalk. Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. @TalkTalk