TalkTalk outages and service status in Prestatyn, Wales

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Prestatyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

• 
  Karen Woodham (@KarenNWoodham) reported 21 minutes ago from Kinmel Bay and Towyn, Wales

  So we have Utility Warehouse for my internet which seems to be supplied by @TalkTalk the last few days it's been having fits, slowing down during streaming and tonight my Amazon Fire Stick can't cope with the the issues and is a nightmare trying to watch anything!

• 
  Margaret M (@magsymered) reported 26 minutes ago from Prestatyn, Wales

  In my wisdom changed my phone and internet supplier to @TalkTalk. Unfortunately I now have no internet and cannot receive incoming calls. Rubbish service. Thank goodness for free WiFi @marksandspencer

• 
  Joanne Pulat (@JoannePulat) reported 32 minutes ago from Bagillt, Wales

  @TalkTalk Is talk talk down in north wales ch6,not working now for 24hours and amber light constant flashing on modem

• 
  RhiHaf (@Rhihaf) reported 37 minutes ago from Old Colwyn, Wales

  @TalkTalk @JamesWilliamsNW You may have a lot of checking to get through! Ours is down too 😤

• 
  Debra Brown (@debrajbrown1) reported 40 minutes ago from Hoylake, England

  @TalkTalk we have 2mbps at best for 2 adults home working & 2 children home schooling. Despite various attempts to get you to fix the problem we still have to wait another week for an engineer which you are charging us for. Only so much patience my employer can have with me.

• 
  Ben Jones (@Bensiboy) reported 60 minutes ago from Old Colwyn, Wales

  @TalkTalk Service down in north wales too.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ron Sands (@ronniesands) reported 2 minutes ago

  @TalkTalk absolutely crap service No access to my email account since Monday and been holding on for 26 mins with nothing

• 
  Nick Fletcher (@GaribaldiNG2) reported 3 minutes ago

  @TalkTalk over the last couple of months Ive tried to log in to renew my contract rather than pay the out of contract price. Thought there was a mobile issue logging in. Today I remembered to try laptop at work and still cant log in. Guess you want the higher price from me eh?

• 
  Agent PBA (@butchermatt) reported 3 minutes ago

  @TalkTalk Wow! What a totally useless customer service person Ijust spoke to. I am appalled at how unhelpful and stupid they were. The call was recorded so please listen to it. Unbelievable!

• 
  Sam (@sammypinky1990) reported 9 minutes ago

  @TalkTalk absolutely terrible customer service and even worse internet service! 100% would not recommend, emailed customer service giving it 14 days for a response and will follow up with ofcom as it’s impossible to have a conversation with anyone who can help.

• 
  jon baldwin (@JGBalders) reported 10 minutes ago

  @TalkTalk , cusotmere service is ridiculous, I have made a data access requests under GDPR on a number of occassions with the person or AI bot who is supposedly dealing with my complaint, and it has yet to be achknowledged let alone actioned. I have asked to cancel my service

• 
  TonyHol 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tonhol67) reported 13 minutes ago

  @TalkTalk Hi, I've logged on to my account a few times this morning to look at what offers are available to me. It's get to the Finalising a few things page and then I just get the spinning circle. Is the site down? Cheers

• 
  Peter Deacon (@PeterDeacon2) reported 13 minutes ago

  @TalkTalk I now have an email account with every mail after you moved the service across. Their system is not working again, can’t log in and their chat box service and customer response team is hopeless. Need a UK address to send them a complaint. Have you got a contact point?

• 
  Dave O (@llqdave) reported 14 minutes ago

  @TalkTalk Sindy, why do you think that would help? Who would you refer me to, other than the customer service department that is ignoring me? #Talktalk lie by email. And then lie about the lies. They have no idea how the billing system works. If they phone you, they just talk over you.

• 
  Paul Ivory (@paulivory1963) reported 15 minutes ago

  What an absolute shower of sh1t your company is. After over an hour of trying to talk with someone who actually wants to care and deal with an issue, I've got nowhere excepy angry and stressed. You are an absolute indescribable, shoddy outfir @TalkTalk #talktalk

• 
  Darren Jenkins (@Villa51Darren) reported 15 minutes ago

  @TalkTalk @Ofcom since “planned maintenance “, my 90 yr old visually impaired, widowed mum has been left without a house phone line working for 12 days. Daily updates to say not fixed is not good enough in a modern tech world for an extremely vulnerable customer. DO NOT USE/Help!