TalkTalk outages and service status in Prestatyn, Wales

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Prestatyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

• 
  Ben Jones (@Bensiboy) reported 12 minutes ago from Old Colwyn, Wales

  @TalkTalk Service down in north wales too.

• 
  Karen Woodham (@KarenNWoodham) reported 12 minutes ago from Kinmel Bay and Towyn, Wales

  So we have Utility Warehouse for my internet which seems to be supplied by @TalkTalk the last few days it's been having fits, slowing down during streaming and tonight my Amazon Fire Stick can't cope with the the issues and is a nightmare trying to watch anything!

• 
  Margaret M (@magsymered) reported 24 minutes ago from Prestatyn, Wales

  In my wisdom changed my phone and internet supplier to @TalkTalk. Unfortunately I now have no internet and cannot receive incoming calls. Rubbish service. Thank goodness for free WiFi @marksandspencer

• 
  RhiHaf (@Rhihaf) reported 51 minutes ago from Old Colwyn, Wales

  @TalkTalk @JamesWilliamsNW You may have a lot of checking to get through! Ours is down too 😤

• 
  Debra Brown (@debrajbrown1) reported 52 minutes ago from Hoylake, England

  @TalkTalk we have 2mbps at best for 2 adults home working & 2 children home schooling. Despite various attempts to get you to fix the problem we still have to wait another week for an engineer which you are charging us for. Only so much patience my employer can have with me.

• 
  Joanne Pulat (@JoannePulat) reported 58 minutes ago from Bagillt, Wales

  @TalkTalk Is talk talk down in north wales ch6,not working now for 24hours and amber light constant flashing on modem

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Agent PBA (@butchermatt) reported 5 minutes ago

  @TalkTalk Wow! What a totally useless customer service person Ijust spoke to. I am appalled at how unhelpful and stupid they were. The call was recorded so please listen to it. Unbelievable!

• 
  NUV (@NUVfilms) reported 6 minutes ago

  @TalkTalk & @WeAreOpenreach I’ve been left without internet for almost 48hrs. The issue is unknown, the internet randomly stopped working and I’ve been informed an engineer is on their way. I live in central London, not sure why it’s taking so long. Pls send help!

• 
  Dr Prakash Nayak (@SRIPRAKASH76) reported 6 minutes ago

  @TalkTalk Hi Sindy thank you for your attention. Put in lot of time in drafting the complaint and what does the TalkTalk complaints officer do ? Just ignored the major part !! Not a professional standard is it? Why does TalkTalk employ people for? Leaving customers frustrated is not good.

• 
  Twiggy Bigwood (@devilscustard) reported 7 minutes ago

  Hey @TalkTalk Your debt recovery company, Moorcroft, have just said they are instructed by you to collect an overdue debt. They are saying they might be able to ‘unbar our services’ if we pay. Considering that you have never given us the service which we paid you for, consistently, for over four years, it is rather ironic. You sent four engineers - two of which gave completely conflicting advice which cost us money - and our account was for fibre broadband. There is NO fibre broadband where we live. Should we send you a bill for four years of payments for non-service? I believe our bill will be considerably larger. Address this problem correctly. Apologise for utterly appalling customer service and call off your spurious claims. You owe your customers for false promises and no service.

• 
  FabFlamingoTuitionCo (@fab_flamingoo) reported 10 minutes ago

  Spent 3 hrs 20 mins trying to resolve an issue with @TalkTalk Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. Absolute Joke. @TalkTalk

• 
  SlidetoSurvive (@Slide2Survive) reported 12 minutes ago

  @TalkTalk hi is there a reason why you have failed to fix my mother in laws phone since Christmas and have still taken her payments and now she has stopped them you send payment demands.

• 
  Mary Holmes (@maryholmes61) reported 14 minutes ago

  @TalkTalk If it's quicker for me to deal with you then okay. But Im anxious im missing important emails. Please help.

• 
  crystalporterxoxo (@baddieslovecloc) reported 17 minutes ago

  @TalkTalk my internet is not working this is so annoying got work to do I’ve switched it off and restarted it still showing white but no internet connection.

• 
  Agent PBA (@butchermatt) reported 18 minutes ago

  @TalkTalk Wow! Really! The worst company I've dealt with in decades! The customer service people call quoting from some rules and procedures book but don't actually listen to what you are saying to them! Useless.

• 
  kayd (@kaydfnr) reported 19 minutes ago

  what’s best isp for routing? TalkTalk is awful I have 30 ping without exitlag whilst pixelbot has 20 and he’s on the other side of wales