TalkTalk outages and service status in Prestatyn, Wales

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Prestatyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

• 
  RhiHaf (@Rhihaf) reported 1 minute ago from Old Colwyn, Wales

  @TalkTalk @JamesWilliamsNW You may have a lot of checking to get through! Ours is down too 😤

• 
  Joanne Pulat (@JoannePulat) reported 9 minutes ago from Bagillt, Wales

  @TalkTalk Is talk talk down in north wales ch6,not working now for 24hours and amber light constant flashing on modem

• 
  Debra Brown (@debrajbrown1) reported 13 minutes ago from Hoylake, England

  @TalkTalk we have 2mbps at best for 2 adults home working & 2 children home schooling. Despite various attempts to get you to fix the problem we still have to wait another week for an engineer which you are charging us for. Only so much patience my employer can have with me.

• 
  Ben Jones (@Bensiboy) reported 16 minutes ago from Old Colwyn, Wales

  @TalkTalk Service down in north wales too.

• 
  Karen Woodham (@KarenNWoodham) reported 27 minutes ago from Kinmel Bay and Towyn, Wales

  So we have Utility Warehouse for my internet which seems to be supplied by @TalkTalk the last few days it's been having fits, slowing down during streaming and tonight my Amazon Fire Stick can't cope with the the issues and is a nightmare trying to watch anything!

• 
  Margaret M (@magsymered) reported 28 minutes ago from Prestatyn, Wales

  In my wisdom changed my phone and internet supplier to @TalkTalk. Unfortunately I now have no internet and cannot receive incoming calls. Rubbish service. Thank goodness for free WiFi @marksandspencer

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Agent PBA (@butchermatt) reported 4 minutes ago

  @TalkTalk Customer service don't listen, don't care, don't empathise & appear to have no humanity. Don't tell me you have rules and procedures when I'm not asking you to break any rules or procedures. I want to pay a final bill & return your equipment. Nothing confidential there!

• 
  jon baldwin (@JGBalders) reported 10 minutes ago

  @TalkTalk customer service is ridiculous, I have made a data access requests under GDPR on a number of occassions with the person or AI bot who is supposedly dealing with my complaint, and it has yet to be achknowledged let alone actioned. I have asked to cancel my service

• 
  Dr Prakash Nayak (@SRIPRAKASH76) reported 11 minutes ago

  @TalkTalk Hi there I think I accidentally deleted a text message from TalkTalk.Can you help ?

• 
  KLN (@red_rose1975) reported 11 minutes ago

  @travis542372663 I have made numerous phone calls and registered 2 complaints in writing to TalkTalk recently and they never call back as they promise to. I have been with them for nearly 20 years I have had terrible internet connection since the start of May.

• 
  Angela (@angelajazz2) reported 14 minutes ago

  @TalkTalk Our internet has been virtually non-existent for days even though Openreach are supposed to have fixed the exchange. Obviously not!What’s going on TalkTalk? I have a fault logged but I can’t even access your website from my phone. We so need to cancel our contract with you!

• 
  Carla 🏠 (@fliickernh) reported 16 minutes ago

  @TalkTalk on the phone with an agent trying to fix my grandmothers phone line but was told an engineer can’t come until next week. She’s 90, lives alone and relies on a panic button so can’t be without her phone, is it possible for someone to come sooner?

• 
  Carly Louise Abbott (@CarlyLouiseGlen) reported 19 minutes ago

  @WeAreOpenreach my dad is now having issues with his talk talk WiFi not working. Not getting anywhere with Talktalk. They've confirmed that the fault is with open talk, but no one has been out yet. He's been left with no internet for almost a week in a countryside village!

• 
  Dave O (@llqdave) reported 20 minutes ago

  @TalkTalk Sindy, why do you think that would help? Who would you refer me to, other than the customer service department that is ignoring me? #Talktalk lie by email. And then lie about the lies. They have no idea how the billing system works. If they phone you, they just talk over you.

• 
  Ross Ward (@rossward1989) reported 21 minutes ago

  @TalkTalk I have not had Internet now for 5 days, I spoke to you regarding this on the first day of no service, you said you was sending an engineer and then a home visit which I took time off work nobody came, you then just closed my complaint with no consultation this is poor

• 
  Ian Lawson (@lawson0864) reported 24 minutes ago

  @TalkTalk spent 2 hours this morning trying to either cancel, or re-negotiate my broadband contract. Eventually was told they couldn’t do anything because I was in a “queue” for allocation of a new account number after conversion from copper to digital voice service. Shambles !