TalkTalk outages and service status in Prestatyn, Wales

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Prestatyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

• 
  Margaret M (@magsymered) reported 10 minutes ago from Prestatyn, Wales

  In my wisdom changed my phone and internet supplier to @TalkTalk. Unfortunately I now have no internet and cannot receive incoming calls. Rubbish service. Thank goodness for free WiFi @marksandspencer

• 
  Karen Woodham (@KarenNWoodham) reported 13 minutes ago from Kinmel Bay and Towyn, Wales

  So we have Utility Warehouse for my internet which seems to be supplied by @TalkTalk the last few days it's been having fits, slowing down during streaming and tonight my Amazon Fire Stick can't cope with the the issues and is a nightmare trying to watch anything!

• 
  Ben Jones (@Bensiboy) reported 14 minutes ago from Old Colwyn, Wales

  @TalkTalk Service down in north wales too.

• 
  Debra Brown (@debrajbrown1) reported 21 minutes ago from Hoylake, England

  @TalkTalk we have 2mbps at best for 2 adults home working & 2 children home schooling. Despite various attempts to get you to fix the problem we still have to wait another week for an engineer which you are charging us for. Only so much patience my employer can have with me.

• 
  RhiHaf (@Rhihaf) reported 45 minutes ago from Old Colwyn, Wales

  @TalkTalk @JamesWilliamsNW You may have a lot of checking to get through! Ours is down too 😤

• 
  Joanne Pulat (@JoannePulat) reported 55 minutes ago from Bagillt, Wales

  @TalkTalk Is talk talk down in north wales ch6,not working now for 24hours and amber light constant flashing on modem

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tigol (@bigoltiddies) reported 7 minutes ago

  @JU51LNS @TalkTalk It was never YOUR email, it belonged to TalkTalk and they simply rented it to you as a perk of being subscribed to their service. You've cancelled or are cancelling so they're no longer giving you a free email and instead asking you to pay. BT does/did the same. As did/does Sky. Virginmedia just straight delete the email address after 90 days. You're making a deal out of nothing. Pay the fiver a month and use the time to port out valuable emails by forwarding them to your other email then when you're confident you've got it all transferred, cancel the payment.

• 
  Gilly G (@glg70) reported 8 minutes ago

  @Utilitywaremal still waiting in a call more than 2 week later on a dispute on pricing since you took over TalkTalk, absolutely abysmal service, overpriced & clearly don’t care about customers, was with aol/talktalk for 24 years with rarely an issue!

• 
  Agent PBA (@butchermatt) reported 10 minutes ago

  @TalkTalk Wow! What a totally useless customer service person Ijust spoke to. I am appalled at how unhelpful and stupid they were. The call was recorded so please listen to it. Unbelievable!

• 
  Angus (@Angus_02) reported 12 minutes ago

  @TalkTalk awful service. My 89 & 91yo grandparents (one with Parkinson’s) tried to upgrade their internet & are now left with no working phone line. The engineer admitted he wasn't "very familiar with phones." Now told it's 3 working days just to get a case manager. 👏

• 
  Sam (@sammypinky1990) reported 16 minutes ago

  @TalkTalk absolutely terrible customer service and even worse internet service! 100% would not recommend, emailed customer service giving it 14 days for a response and will follow up with ofcom as it’s impossible to have a conversation with anyone who can help.

• 
  John Peeling 🇺🇦 (@Tambourineman88) reported 17 minutes ago

  @TalkTalk how do I log in, getting "We have detected suspicious login behavior and further attempts will be blocked." message

• 
  Ruby Atkin (@ruby__ema) reported 17 minutes ago

  @TalkTalk why is your WiFi so bad atm it’s like you’ve given up

• 
  Smile-World (@RedaFibo) reported 18 minutes ago

  @TalkTalk again.. your broadband is going up and down every minute since early this morning! How people are supposed to work?? This is getting ridiculous as it’s not the first time! Time to change the ISP provider!

• 
  Einstein (@Einsteinbk285) reported 19 minutes ago

  @TalkTalk If it’s not sorted today, I will. I shouldn’t have to make umpteen phone calls and demand to speak to managers to sort this though. I mentioned it on here because people need to know that your customer service is poor.

• 
  Dave O (@llqdave) reported 19 minutes ago

  For the second month running, @Talktalk have tried closing a complaint ticket by pretending not to have received a reply. The quality of @TalkTalkGroup's (presumably outsourced) African support centre is appalling. #TalkTalk should be avoided.