TalkTalk Outage in Morecambe, Lancashire, England

@TalkTalk Your customer service is crap!

@EmmaYhnell @TalkTalk Switch providers, refuse to pay early release (I.e. cancel the direct debit). If they threathen to sue/bring in bailiffs cite breach of contract. The law is on your side here.

@Schofe @TalkTalk BY provide your service wholesale to TT, unlikely to improve your experience much by switching.

@TalkTalk your service is shocking I've tried to report faulty router, I've been on chat for over hour taken box apart u have run test after test to be told I need try micro filter which I have done still nothing & u want to keep running test. It's a new router I need!!

@TalkTalk Can someone please respond to my DM, sent this morning. Line down and need internet for key worker!

@johnross000 @TalkTalk Fleetwood, Lancashire. They are saying I am not connecting to an IP address however it seems too much of a coincidence that a lot of others are having problems too. 😞

@TalkTalk Broadband down here

Attempting to talk to @TalkTalk customer services and the line connection is so bad even the hold music won’t play 😩🙄

Best advice I could give is never use @TalkTalk for Internet, more time not working than working, and when it does work it's incredibly slow.

@TalkTalk Hi how do I make a formal complaint please? I’ve exhausted customer services both by telephone and online chat? Is there an email address, as non advertised on your website.

I’ve just spent another two and a half hours on chat to @TalkTalk technical department after they got back to me, having dropped me mid—conversation last Thursday. Answered a lot of questions that I had previously answered. They claim to have fixed the problem. I live in hope.

@TalkTalk Once again the WiFi has stop working!!!! All Devices in the house have been kick off as the Rueter has decided to shut it self down 😡😡

@TalkTalk my advice to AVOID talk talk. I am talk talk customer - poor Internet service l. Called them so many times but all in vain. Internet connection drops several times a day. They do not have any clue.

@TalkTalk were now getting contradictory advice from someone else in your customer service team. We've been paying for no Internet, it's not okay!

@TalkTalk Hi, my WiFi has been down for 4hrs now. S10 Sheffield area. Any update?

@TalkTalk anybody else living in L37 post code area suffering with poor talk talk connectivity ? Having to return to the office no longer able to work from home due to poor broadband.

@Walt3rHunter @TalkTalkGroup Did you try @TalkTalk page, supposed to be help. Online chat help told me I wasn’t entitled to one even though upgrading package then tried to sell me one. They might ask for dm if they reply.

@TalkTalk @TalkTalkGroup if you’re going to outsource staff to South Africa, make sure they haven’t worked for Telkom. Because damn, they’re just as incompetent.