TalkTalk Outage in Lancaster, Lancashire, England

@TalkTalk Your customer service is crap!

@EmmaYhnell @TalkTalk Switch providers, refuse to pay early release (I.e. cancel the direct debit). If they threathen to sue/bring in bailiffs cite breach of contract. The law is on your side here.

@Schofe @TalkTalk BY provide your service wholesale to TT, unlikely to improve your experience much by switching.

@TalkTalk your service is shocking I've tried to report faulty router, I've been on chat for over hour taken box apart u have run test after test to be told I need try micro filter which I have done still nothing & u want to keep running test. It's a new router I need!!

@TalkTalk Can someone please respond to my DM, sent this morning. Line down and need internet for key worker!

@johnross000 @TalkTalk Fleetwood, Lancashire. They are saying I am not connecting to an IP address however it seems too much of a coincidence that a lot of others are having problems too. 😞

@TalkTalk Broadband down here

Attempting to talk to @TalkTalk customer services and the line connection is so bad even the hold music won’t play 😩🙄

Hi can i know exactly what exchange my broadband is connected to? I haven’t had wifi yesterday since 12 and the issue is still ongoing @TalkTalk

@TalkTalk Just bit slow

@TalkTalk We are always loosing the internet signal and it’s very slow in the part of Teignmouth, where I live so what’s new.

@talktalk. It’s now a month since I was first told the money would be refunded and 2 months since I started the complaint. Is next stop Ombudsman?

@TalkTalk If your thinking of getting talk talk. Don't bother. Read the comments from people on here. Every comment is about an awful service. Seriously look somewhere else. I'd rather have dial up than continue using talk talk.

@TalkTalk My internet is down since Friday and it’s day 5 and they have Still not fixed it.. it’s really very very bad, this is it I’m done

@TalkTalk So when are you going to fix my internet it is day 5 I have contacted you Friday night????

@Drasticjim @TalkTalk I agree with you. By far the most incompetent company ever. Their customer service is non existant and their Internet is slow and temperamental. Will never go back to them.

@TalkTalk 2/2 why do you still have Indian call centres staffedby people who cant speak English ? i/c calls only give a single ring.'john' said other people have reported same fault may not be a "major issue" to 'john' .. it certainly is to me... Im SERIOUSLY unimpressed

@jaxs30 @TalkTalk I wouldn't have switched. Their service is awful. They promise everything then ignore you. I'd look at cancelling if you within your time period, by far the worst customer service I've ever experienced.