TalkTalk Outage in Lingfield, Surrey, England

@TalkTalk our broadband keeps dropping out making it unusable, is there an issue in the #Catford area please?

Hello @TalkTalk I've had no TV reception since Saturday? Is there a fault with the transmitter or my aerial? I've tried asking your chat staff but they're terrible. I have been told to turn my box off and on again! 😡

@TalkTalkGroup @TalkTalk refusing to speak to me regarding my issue!!!

@TalkTalkGroup @TalkTalk I’m so angry you have Chinese partying while answering calls!!! How dare you disrespect us as bad as that!!! All I wanted was a poxy new remote!!!!

Talk talk are ****!! Called to just get a new remote the Chinese were partying in the background and have stall me tv!!!! @TalkTalkGroup @TalkTalk got no tv no remote!!! Disgusting behaviour not only are we on a lockdown but u guys want to rub it in partying!!! Send me a remote!!

Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband

@TalkTalk is there an issue in Catford SE6? Phone line but no broadband..

@TalkTalk hi Talk Talk, I’m in SE London, any idea why my internet has just cut out? Have switched off and restarted the router, still nothing

@TalkTalk no stable connection all morning. Done diagnostics test on your website and says nothing is wrong. Please help.

@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)

@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?

@TalkTalk Hi my Internet is still down, is there a time scale as to when it will be fixed please?

@TalkTalk are equally as incompetent with a consistent signal! Two months now.

Wow. Reported internet issues to @TalkTalk at 10am, had an @OpenreachHelp engineer turn up at 4pm to fix the problem. Same day!! Luke, my engineer, was a real delight and tried everything he could to help. 🤞 seems to be fixed now 🤞 you've saved me a lot of stress, thank you!

@soen @TalkTalk @bt_uk True! I just want a decent signal though.

@TalkTalk your service centre doesn't work have to rely on third parties to try and work out if this outage is a me problem or a you problem not good!

@SWYforEurope @MattHancock @didoharding Buddy of David Cameron, CEO of TalkTalk, as I recall, and never had a clue. All marketing, to engineering operational background

@RSdriver00 @TalkTalk That is very poor. Never been with them, but heard a few tales. Best way is to find new provider and they will migrate across. When I left Virgin I went back to BT 6 years ago now, was the best decision, but varies a lot depending on post code. Good luck!

@talktalk are really hopeless. Terrible broadband & no support during the outbreak. I have tried contacting @talktalk for 2 weeks - no success! @MoneyTelegraph

@TalkTalk sort your shit network out.

@steve198037 My internet is really slow. Darn TalkTalk. Is Bristol nice?

@talktalk your chat service was unavailable when I tried yesterday and you mention helping vulnerable customers yet I unable to complete straightforward customer service requests due to your services not working properly. please rectify and contact me ASAP!!!

@TalkTalk can somebody please tell me the best way to set up to set up Caller I'd and help me register for an online account. currently I am unable to do either of these things due to your abysmal website and terrible customer service procedures. very disappointed

@TalkTalk Loss of service in Carluke any updates?

@taxbod @HMRCgovuk @TalkTalk As I have reminded them, the issue here could be resolved in 5 minutes or less!

@__ess23 no i got talktalk its so ****

All those decrying @HMRCgovuk help centres should try @TalkTalk you would quickly change your mind!

@TalkTalk Total loss of internet service here in Aylesbury AGAIN. How many times am I to keep contacting before before something is sorted? I talk to chat and it comes back on. Hours later it’s off again. Just this morning it was off again. FIVE times since Sunday night and now again.

@HikingHistorian Wikipedia still down for me. Are you connecting via TalkTalk?

@TalkTalk yet again, no internet. This is becoming a daily issue and all your automated response tells me to do is........Go online and check . Has it ever occurred to Talk Talk that with no internet, it is quite hard to Go online?!